2020 Quality SummitJune 8-9

Embassy Suites–ColdstreamNewton Pike, Lexington, KY

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Join us at this year’s Spring Quality Summit which returns to Lexington at the Embassy Suites-Coldstream. Join your colleagues and discuss and learn how to navigate the ever-changing landscape of senior care with up-to-date educational offerings focusing on workforce, immediate jeopardy citations, and behavior management to earn valuable CEU credits. Registration fee includes seven CEU hours of educational seminars and general sessions, a continental breakfast, beverage break and a reception with Platinum sponsors.

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2020 Quality SummitMonday, June 8th

10:00 am – 5:00 pm Quality Summit Registration Open

9:00 am – 11:30 am KAHCF Board of Directors Meeting

9:45 am – 10:00 am Pre-Conference Registration

10:00 am – 12 pm Pre-Conference Training

10:00 am – 5:00 pm Quality Summit Registration

12:30 pm – 6:30 pm Overall Sponsor Exhibits Open

1:00 pm – 2:30 pm Opening Kick Off and General Session

2:30 pm – 3:00 pm Food and Beverage Break with Exhibitors

3:00 pm – 4:30 pm Education Sessions

4:30 pm – 6:30 pm Reception with the Overall Sponsors

Tuesday, June 9th8:00 am – 2:00 pm

Registration

8:00 am – 9:00 am Continental Breakfast

8:30 am – 10:00 am Membership Meeting and Board Elections

10:30 am – 11:30 am Education Sessions

11:30 am – 1:00 pm Lunch and Learn

1:15 pm – 3:15 pm Closing General Session

Agenda-at-a-Glance

KAHCF CANCELLATION POLICYCancellations received seven (7) workdays prior to the seminar date will receive a full refund. Cancellations received inside of seven (7) workdays will receive one-half refund. Participants who do not attend will not receive a refund unless prior written notice is given to the KAHCF office. All cancellations must be made in writing and may be emailed or faxed to the Association office. Phone cancellations will not be accepted.

PAYMENT AND COLLECTION POLICYMembers shall pay for conventions or seminars in advance. All registrations must be accompanied by complete payment or a “purchase order.” Registrations received without payment will not be processed until above conditions are met. If “purchase order” is used, full payment must be received seven (7) days prior to seminar or convention. Any payment not received prior to the event shall be billed at the non-member rate. All registrations received without payment or “purchase order” will be invoiced at time registration is received. If membership dues or any invoices are 90 days in arrears, registration fee for seminar or convention will be charged at the non-member rate unless payment is made in full seven (7) days prior to seminar or convention.

KAHCF MEMBERS Individual Rate $159 per person Pre-Convention Session $35 per person

NON MEMBERS Individual Rate $298 per person Pre-Convention Session $70 per person Lunch and Learn Ticket $18 per person .

Registration Fees and PoliciesNew Registration Pricing!Check out the new pricing structure we have for the Quality Summit! This was restructured to help with the registration process and allow more of your facility to join us! Instead of a facility rate, we are now offering an individual rate of $159 per person.* This is comparable to other long term conventions in the area.

Sign up now!*Does not include preconvention or lunch and learn fees

Register for the Quality Summit on our new website! 1. Visit kahcfkcal.org.2. Click “Sign in” on the top right corner on the homepage3. Sign in using your email address and password. If you do not have one, click

create a new account. If you forgot your password, click “Forgot Password” which will send you an email to reset your password.

4. Click Events>Quality Summit5. Click “Register Myself” and wait for the page to refresh6. If registering others from your facility, click “Register Someone Else”7. Enter their contact information if they are not in our database. If they are,

simply find their name in the quick search box.

10:00 AM- 12:00 PMPre-Conference Session Registration fee is $35.00/ per person

Staying Power: How to Keep Employees LongerWhile some of today’s workforce is made up of deep-rooted, dependable staff, a larger number of positions are now a revolving door of employee turnover. Workforce thought leaders from Crescendo Strategies will share insight on why staffing is so challenging today and additional ways to gain greater staffing stability. Learn how to slow the revolving door, more

effectively manage the impending shorter-term workforce, and maximize the time you have with each employee.Presenter: Shelonda DarlingCrescendo Strategies

1:00 PM - 2:30 PMOpening Kick Off and General Session (#1) TELL ME ABOUT YOU: Reigniting human connection in a disconnected worldJoin the “Tell Me About You” movement as SiriusXM Radio Humorist and songwriter Patrick Henry encourages people to step out of their safe spaces and engage. You will laugh, you may cry, and you will surely be inspired. One of Patrick’s audience members best described him as what happens when keynotes, comedy, and concerts collide.Presenter: Patrick HenryBurlington, NC

3:00 PM – 4:30 PMSession 2—Rapid-Fire Retention: 25 Ways to Reduce Employee Turnover

Ready for immediately-actionable tactics to take back to your organization? This rapid-fire session shares transferable best practices we’ve learned from various leaders, organizations and industries. All attendees will receive Crescendo Strategies’ valuable list of “75+ Ways to Reduce Employee Turnover.” In this session you will discover how to improve the new-

hire experience, learn ways to offer more creative advancement opportunities, and explore proven recognition and communication methods that retain staff.Presenter: Shelonda DarlingCrescendo Strategies

Session 3—How To Use LTC Trend Tracker To Make Data-Driven Decisions In Skilled Nursing

New data and measures for Five-Star and Payroll-Based Journal (PBJ) staffing are constantly updated. During this session, learn how to use LTC Trend Tracker, a free resource to KAHCF members, to benchmark your quality and performance to set meaningful SMART goals and avoid wasting valuable time and resources. Once you understand how LTC Trend Tracker can be

used in your quality assurance and performance improvement committees, you will also understand how to use it to maintain or broaden your referral network. Presenter: Kiran Sreenivas Research Director American Health Care Association (AHCA) Washington, DC

Session 4—Understanding CMI And Medicaid ReimbursementThis session focuses on the importance of understanding Kentucky’s Medicaid reimbursement programs. Your team’s overall purpose is to provide excellent care to your residents. In order to support this purpose, the facility must receive reimbursement. This session will help ensure that you are not omitting items that could affect your reimbursement and provide an overview of the Medicaid Rate and how different components affect your rate. Topics will include: Case Mix Index (CMI) reports, downloading CMI reports, residents that should be included in the CMI, case mix management strategies, capital rate component, requesting a capital re-appraisal, and various other Medicaid reimbursement caveats. Presenter: Sara McIntoshDirector of OperationsHargis & Associates, LLC Russellville, KY

Session 5—Update on Emergency Preparedness and CMS Initiative Regarding Transfer and CMS Initiative Regarding Transfer and Discharge The Kentucky Office of the Inspector General’s presentation will cover two popular subjects: an update on emergency preparedness and the survey process and the CMS initiative to examine and mitigate facility-initiated discharges that violate federal regulations. The regulations under 42 CFR 483.15 regarding admission, transfer and discharge will be reviewed and the frequency cited will be discussed. Guidance in interpreting the regulations will be offered by the OIG staff. Questions will be welcomed, as well. Presenters: Representative from the Office of the Inspector General & Shelley D. SingletonLife Safety Code InspectorCabinet for Health and Family ServicesOffice of Inspector GeneralWestern Enforcement BranchHopkinsville, KY

Education Monday

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Note: KCAL (Kentucky Center for Assisted Living) educational offerings are designated by an next to each session.

11:30 AM – 1:30 PM LUNCH AND LEARN—The Game Changer: Creating Massive Impact in the Lives of Your Residents! Attend the Lunch & Learn on Tuesday for a great speaker and delicious lunch. This ticketed event ($18 per person) features Garrett Lee. This inspirational speaker will help you discover the passion and purpose in your own life and career to help mentor your colleagues and provide value in your resident’s lives. His energy helps to inspire you to create valuable relationships and invest in yourself. His goal for this session is to provide a blueprint that allows you to take your goals, dreams, aspirations and make them a reality.Presenter: Garrett Lee Cincinnati, OH

1:15 PM – 3:15 PMClosing General Session (#11—IJs: Can You Avoid Them? Can You Quickly Correct? Should You Appeal?The survey and regulatory environment remains contentious and IJs are a common tool utilized by the OIG. Immediate Jeopardy correction is a disruptive and expensive process. Civil Monetary Penalties are significant. For these reasons this session will focus on Kentucky trends in Immediate Jeopardies and pointers for avoiding them. You will also receive valuable guidance on when/how to best utilize your resources to obtain substantial compliance if you are cited and if/how you should contest and/or appeal the OIG’s findings.Presenters: Marian HaydenCull & Hayden, PSCFrankfort, KY

Ashlea ChristiansenDirector of Regulatory & SurveyKAHCFLouisville, KY

Conjuna CollierAdministrator Masonic Homes of ShelbyvilleShelbyville, KY

Education Tuesday

Kentucky Association of Health Care Facilities • 2020 Quality Summit • June 8-9

8:30 AM – 10:00 AMMembership Meeting and Board of Directors Elections—Make Your Voice Heard in Determining Association LeadershipGet your Wednesday off to an informative start at the KAHCF/KCAL Membership Meeting (formally the General Business Meeting) and Board Elections. Elect your 2020-21 KAHCF & KCAL Board, hear a review of the previous year, and see if you were a lucky winner of a door prize from the vendor reception Tuesday evening.

10:30 AM – 11:30 AMSession 7—Our Secret to Hire and Retain the Best TalentThis session will share with you the invaluable learning and success factors of outsourcing recruitment and hiring critical talent. Find out how a defined strategy, ability to scale, strong processes, applicant tracking systems, and manager training can improve your retention of new hires by 40-50% the first year. Added bonus: hear more about how a leadership program increased accountability and remarkable service. Don’t miss learning more about this innovative partnership and the value it brings.Presenters: Trasee Whitaker, SPHR, SHRM-CSP and CHROMasonic Homes KentuckyLouisville, KYMolley RickettsPresident and FounderIncipio Workforce Solutions, LLCLouisville, KY

Session 8—The Past, Present, and Future of Five-StarFrom adding quality measures to limiting the survey rating to two stars if you have the abuse and neglect icon on Nursing Home Compare, Five-Star has undergone a lot of changes in the past two years. More changes, like continuous rebasing of the scoring of quality measures, are in the works. During this session, learn the guiding principles behind all these changes and understand how Five-Star is calculated now and in the near future.Presenter: Kiran Sreenivas Research Director American Health Care Association (AHCA) Washington, DC

Session 9—Understanding Workplace Violence, Threat, Recognition, and Emergency ResponseThe topic of workplace violence tends to dominate the news in the days following a major incident, but not every instance of workplace violence generates national headlines. This session will focus on the physical security of your community and how to recognize and deal with threats to your facility and personnel. This session will give a general overview of cyber threats affecting facilities in Kentucky, covering physical security, threat recognition, cyber threat overviews.Presenter: Josiah L. KeatsExecutive DirectorKentucky Office of Homeland Security (KOHS)Frankfort, KY

Session 10—Mental Health in the Elderly: What is Normal?Long-term care staff, including floor staff, therapists, nursing, and administrative leadership, regularly confront the impact of mental health issues in the vulnerable population they serve. This seminar uses discussion of actual experiences of participants to fuel a review of the notable mental health challenges we face in long-term care and provides a road map of potential solutions to problems. The context for mental health problems in the LTC environment is considered when reviewing these issues, accounting for differences that might be expected from the population at large. Presenter: Will Sampson, PhDDirector of Psychotherapy Eventus WholeHealthConcord, NC

Meet and Mingle with ExhibitorsWind down after Monday’s sessions with your friends. Be sure to visit with exhibitors for a chance to win fun games and door prizes. Winners will be announced Tuesday morning at the Membership Meeting. All attendees, overall sponsors, and sponsors are encouraged to attend and will enjoy a complimentary beverage and light appetizers.

Make your Voice Heard in Determining Association LeadershipThe KAHCF Membership Meeting (formerly the General Business Meeting) will be on Tuesday where we elect your 2020-21 KAHCF Board, hear a review of the previous year, and draw lucky winners for a door prize from the Meet and Mingle. Be sure to register your facility’s delegate representative (one per facility, but more than the representative can attend the Membership Meeting).

Embassy Suites-UK Coldstream1801 Newtown PikeLexington, Kentucky 40511Tel: +1-859-455-5000Hotel Room Rate: $139.00 Single/Double Includes Complimentary made-to-order breakfast and Complimentary Managers Reception

All rooms are two-room suite that features a private bedroom with our king-sized Sweet Dreams® bed. The suite includes a separate living room, two 32-inch HDTV, a sofa bed, armchair, refrigerator and microwave.

All participants are requested to make their reservations at Embassy Suites-Lexington within the KAHCF block of rooms by using the link below. Reservations made at other hotels or through discounted online services damages the ability of the KAHCF to meet its contractual obligations with the Embassy Suites-Lexington.

The reservation cutoff date is June 1st.

Each individual guest can make their own reservation by calling or going online: https://embassysuites.hilton.com/en/es/groups/personalized/L/LEXESES-KAH-20200501/index.jhtml?WT.mc_id=POGwww.samaritanalliance.com

BRYAN.SUTHERLIN@SAMARITANALLIANCE.COM

OFF50% EDUCATIONExpenses Through KAHCF

Samaritan Alliance, LLC is designed with the sole focus of serving senior living communities, just like yours. Founded with the purpose of providing cost containment and educational discounts, all of our key programs are selected and controlled by our members.

Our members enjoy:• Direct Rebates & Discounted Pricing• Quarterly Earnings• Hefty Education Discounts• Spring & Fall Leadership Forums

Find out how you can join!

It pays to join the Samaritan Alliance.

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2020 Quality Summit

Kentucky Association of Health Care Facilities Kentucky Center for Assisted Living 9403 Mill Brook Road • Louisville, KY 40223

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