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October 2018

ARMA International Tidewater Chapter #45

Volume 46, Issue 4

TIDAL WAVES

This year’s theme is to Be the Driving Force in our organizations by motivating, cultivating and advocating records management and information governance best practices. There is a plethora of articles, blogs and research on motivating co-workers that can provide ideas that you may want to incorporate into your RIM program.

One suggestion is to make your business a pleasant place to be; this can range from the strictly aesthetic bright paint and lighting to up-to-date technology. Replace things that your co-workers want to throw out the window in frustration. As RIM leaders, we should look at the tools we provide and the procedures we advocate with an open mind from our users’ perspective. Is there something we can change to make it easier for them to adopt records management best practices? Are you inundating people with forms to complete for records management? Critically review the forms to see if you can simplify them or stop requiring them. Is there a better way to collect the information using automation and technological tools?

Don’t forget to celebrate successes. It is easy to point out when someone is not following the rules, but we often forget to praise those who consistently do things the right way. An annual assessment of your program or a unit’s performance is an ideal place to provide feedback and

training but also highlight what people are doing well.

Be transparent. Having insight into how a program works and why we ask people to do certain things in a certain way makes participants more invested. With the right motivation, people will follow your training and processes because they understand the benefits they will gain and the risks to the organization of not doing things in a certain way.

How do you motivate your co-workers?

In This Issue Be The Driving Force President’s Message Board of Directors Certifications The Leadership Corner 2018-2019 Program Calendar News from ARMA International Why Volunteer? Board Minutes Treasurer’s Report October Meeting Announcement October is Cyber-Security Month Thank you Volunteers! Save the Date!

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President’s Message Greetings!

Dr. Mary Jo Burchard started the program year off right with a great presentation on effective communication. This month ODU Vice Provost Brian Payne will discuss cyber security. I hope you join us for this important topic impacting our businesses, government, and personal lives.

Thank you to our volunteers. The success of the chapter depends upon you. Taking on one small task helps immensely. Please reach out to any Board member or to the Tidewater.arma@gmail.com email to let us know you want to help.

Please let Darlene Barber know if you are attending ARMA Live! This year. We would love to have a photo of our chapter mem-bers at ARMA Live! If you attend and would like to share your experience in next month’s newsletter, please let me know.

See you on October 16th!

Sarah

2018-2019 Officers of the

Board of Directors President Sarah Quisenberry (757) 629-2686 Sarah.Quisenberry@nscorp.com Vice President Susan Marziani (757) 385-8908 SMarzian@vbgov.com Secretary Lori Newell (757) 896-8775 lnewell@bayportcu.org Treasurer Michele Trader (757) 222-6000 xx6660 mtrader@hrtransit.org Past President Darlene Barber, CRM (757) 380-4340 Darlene.Barber@hii-nns.com Mid-Atlantic Region Manager Bradlee Davis (919) 760-6474 Bradlee.Davis@jacksonlewis.com

Now is the time!

Believe it or not but before you know it, we will be celebrating the holidays! Once again our chapter will sponsor several children in our “Angel Tree” project. Please contact our Charitable Committee Chair Darlene Barber in October with suggested recipients for this year.

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Certifications!!

Institute of Certified Records Managers www.icrm.org or call 1-877-244-3128 or email admin@icrm.org

NEW!!!: Year-round testing at Pearson VUE test sites for CRM Parts 1-5 and post-certification specialty designation exams.

CRM Part 6 testing window November 5—Nov. 16, 2018. Application deadline is November 1. CRM Part 6 testing window February 4-Feb. 15, 2019. CRM Part 6 testing window May 6—May 17, 2019. CRM-Federal Specialist (FED) for CRMs with 4 years of professional practice in RIM for the U.S. Government, CRM-Nuclear Specialist (NS) http://www.icrm.org/fed-spec-landing-page

Information Governance Professional www.arma.org/page/certifications

Next IGP testing window September 24—November 17, 2018. Application deadline is November 10.

Next testing window: March 18—May 17, 2019. Application deadline May 10.

Academic Partners with Programs that Provide Credits for ICRM Exams:

Louisiana State University (LSU) – graduates of the LSU RIM Certificate Program meeting the requirements of the ICRM/LSU partnership may be eligible to apply for credit for Parts 1-5 of the ICRM exams.

San Jose' State University (SJSU) School of Information (iSchool) – graduates of the Master of Archives and Records Administration (MARA) degree program meeting the requirements of the ICRM/SJSU partnership may be eligible to apply for credit for Parts 1-5 of the ICRM exams.

Certified Information Professional www.aiim.org/education-section/cip

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Some people may think they can’t be a leader because they are introverted and don’t like to talk in front of large groups. That is not an acceptable excuse. We look to leaders to teach us, guide us and help us understand the vision and mission. Introverts can do this if they have confidence in their abilities and knowledge. As a RIM professional, you are the expert in your organization on records and information best practices.

Extroverts often appear to be natural leaders because they exude confidence and draw energy from engaging in larger groups. However, Harvard Business Review research has shown that introverts are more effective leaders in complex and unpredictable settings. Quite leadership is often critical to an organization’s long-term success.

Introverted leaders gain satisfaction from maintaining the team’s productivity and high-quality work rather than public accolades. While not overly conversational in larger groups, the introvert often develops deeper, meaningful connections in one-on-one settings. This can make the introverted leader more in tune with what each team member needs to succeed and can build great loyalty and respect between the team and leader. Introverts draw their energy from within so they are often able to more easily tune out the commotion surrounding them. This ability enables them to focus on the task and concentrate on developing a solution despite the noise around them. So stop making excuses and be the RIM leader in your organization.

The Leadership Corner

A R M A T I D E W A T E R C A L E N D A R O F E V E N T S 2 0 1 8 - 2 0 1 9M O T I V A T E – C U L T I V A T E – A D V O C A T E : B E T H E D R I V I N G F O R C E !

5 : 3 0 N E T W O R K I N G ; 6 : 0 0 D I N N E R ; 6 : 4 5 P R E S E N T A T I O N

O N C E A M O N T H – I N V E S T I N Y O U A N D J O I N U S

JULY AUGUST SEPTEMBER OCTOBER

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Board and Seminar Meetings As Needed

Board and Seminar Meetings As Needed

Effective Communication: Talk Like a Leader

Dr. MaryJo Bruchard City of Virginia Beach

Location: Hyatt Greenbrier

Cyber Security for Leaders Brian Payne

Vice Provost ODU Location: Hyatt Greenbrier

NOVEMBER DECEMBER JANUARY FEBRUARY

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Tidewater Chapter OPEN HOUSE

Location: Peninsula

Annual Holiday Party Location: Bayport Credit Union Training Facility

Newport News

Boss or Leader? Annual Boss’ Night Event

Stephanie Simmons Newport News Shipbuilding Location: Hyatt Greenbrier

Social Media and Compliance: A RIM Point of View

Joseph H. Carpenter, IV Esq. Norfolk Southern

Location: Hyatt Greenbrier

MARCH APRIL MAY JUNE

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Records In The Courtroom Kristan Burch

Kaufman and Canoles Location: Hyatt Greenbrier

Facility Tour TBD

Location: Peninsula

Annual Spring Seminar Newport News Marriott

City Center 740 Town Center Drive

Newport News, VA 23606

Annual Awards Officer Installation

Location: Bayport Credit Union Training Facility

Newport News

News from ARMA International

ARMA is the world's leading membership organization serving the professionals who manage and govern information assets.

ARMA Live! 2018 Conference

ARMA Live! is a game-changer for those who are looking to grow their careers and strengthen their organization’s information management and in-formation governance processes.

October 22-24 , 2018 Anaheim, Califor-nia

Registration is open for ARMA Live!

ARMA International Merges with Information Coalition ARMA International is proud to announce its merger with the Information Coalition. The Information Coalition ran an annual conference focused on high-level information strategy called the Information Governance Conference (InfoGovCon) and developed best practices around how companies both leverage and protect organizational infor-mation. Given the strategic alignment between the organizations, the two have merged under the ARMA International brand. In the newly combined organization, current ARMA International CEO, Jocelyn Gunter, remains CEO while Information Coalition President, Nick Inglis, comes aboard as executive director of content & pro-gramming, leading initiatives to align the two organizations' resources and develop strategy to bring the new organization into broader markets.

iGBOK (Information Governance Body of Knowledge)

iGBOK will be published prior to conference with a second edition com-ing out soon after that. This will be a reference guide and offer a com-prehensive approach to IG.

ARMA is launching a new app for mobile devices.

ARMA announces a new discount code for full-time stu-dents for a professional membership of $25/year.

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Why Volunteer for your Chapter? By Susan Marziani, Chapter Vice President

By now you have heard from many members of your Board of Directors asking for volunteers to assist the Chapter with committees, programming, education, and more. And you may say to yourself “I just don’t have the time” or “I have no skills to offer.”

Merriam-Webster describes a Volunteer as “a person who voluntarily undertakes or expresses a willingness to undertake a service…” People choose to volunteer for a variety of reasons. For some it offers the chance to give something back or to make a difference. For others, it provides an opportunity to develop new skills or build on existing ones (and maybe some you didn’t know you have?). Other reasons to volunteer are to feel involved, connect with col-leagues, meet new people/make new friends, strengthen your resume, and use your skills in a productive way. I joined ARMA in 2006 when I was asked to supervise the city’s records management pro-gram. Not knowing much about ARMA at the time, I was happy to just attend the annual con-ference to get some ideas. I had no interest in attending monthly chapter meetings or serving on a committee due to what I considered to be a huge time investment. At work, I had to teach myself (for professional survival) to be in front of people, train those people, and interact with my city co-workers at all levels, from a newly hired clerk to a department director or even to the City Manager. Records Management was becoming more of a presence in my city ver-sus an afterthought or emergency. Our services became more visible, more significant, and more essential. As the world of RIM changed constantly around me, I needed to know how to move my pro-gram forward. Then I asked myself - how was I putting those membership dollars to use? How could I learn more, do more, provide more to my program? Get Involved – that’s how! In 2015-16, I took a chance on myself and asked to be put on the ballot as Secretary. Seriously, how hard could it be to take notes at meetings – right? Well, it wasn’t hard at all. And by do-ing so, I made new friends, learned from my colleagues (YOUR colleagues) about best prac-tices, issues we all have in common, and how we can foster growth, learning and development in our organizations. It was a great learning opportunity and I’m glad I did it. Since that time I have held the office Vice President twice and Secretary once. Yes – being a Board member takes commitment. Yes – being on a committee takes commit-ment. You may have to travel through the tunnel crossings on occasion (which can be a big pain) and sometimes you may not get home quite as early as you’d like. Yet, by becoming a volunteer, you will increase your awareness of our industry, gain knowledge and learn from your colleagues. You will make new friends, you will grow, and you will have a place in chap-ter history. You have skills or you wouldn’t be in the RIM industry and we welcome the opportunity to work with you and explore those skills together. Invest in yourself. There are many reasons to volunteer and I’m sure one feels right for you. So, I ask - how will you help?

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ARMA TIDEWATER CHAPTER General Membership Meeting Minutes

September 18, 2018

Hyatt Greenbriar, Chesapeake, VA

Call to Order President Sarah Quisenberry called the meeting to order at 6:40pm. Attendees Darlene Barber, Sarah Quisenberry, Lori Newell, Michele Trader, Georgia McQuigg, Susan Marziani, Melanie Needham, Crystal Ford, Felishia Squires Speaker: Dr. Mary Jo Burchard, City of Virginia Beach Old Business July Treasurer’s report was posted in the newsletter, having no questions, a motion was made and seconded to approve the report. The Board minutes were also posted in the newsletter and accepted as presented. New Business Michele Trader reported on the budget for the upcoming year. Michele stated that a line

item was added for credit card payments with a fee for PayPal. Also added was money for miscellaneous expense for a new Chapter post office box. There were no questions for Michele about the proposed budget. A motion was made and seconded

Committee Reports Awards: Looking for 2 people to help with this position. Georgia volunteered to help. Membership: Michele Trader reported that the chapter had a new member that joined

this year. She also distributed an updated membership list to all members in attendance. Program/Seminar: Susan reported that there will be something new for the November

meeting. We will be having an open house and there will be no charge to attend. More info to come at a later date. The spring seminar planning is going well and is scheduled for May 21 at the City Center Marriott in Newport News. The theme is “How private is our privacy?” Susan briefly talked about some of the speakers planned and topics. Crys-tal has volunteered to help with seminar/vendor planning.

Marketing: Looking for at least 1 member to help. This is a great position to work on

from home. Financial/Audit: Lori reported that the audit was completed on August 15, 2018 for the

period of July 1, 2017 through June 30, 2018. The records of the treasurer were found correct and were presented to the Board.

Education: The chapter is looking at giving awards throughout the year and having a

drawing at the end of the year for a gift. Member Care: Georgia did not have anything to report but would like everyone to give

her their birth date so she can send cards out for that.

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Charitable Activities: The Board decided to do the food bank drive in June instead

of November. Will still do the Angel tree in November. Introduction of Speaker Susan asked everyone to please complete the short survey after the meeting and leave at your seat. Susan introduced the speaker, Mary Jo Burchard. The topic was “Talk like a leader”. Other Sarah asked for any new business. Michele did the drawing. $26 was raised. $13 went to the winner, Crystal Ford. ARMA Live is next month in California, looks like there are 2 or 3 members attending this year. Sarah asked for any volunteers to write articles for the monthly news to please let her know. Next meeting is October 16 at the Greenbriar Hyatt with a topic of Cyber Security for Lead-ers with speaker, Brian Payne, Vice Provost ODU. Adjournment The meeting was adjourned at 8:17 pm by Sarah. Respectfully Submitted, Lori Newell, Chapter Secretary

September 18, 2018 Meeting Minutes Continued

Dr. Mary Jo Burchard

Dr. Burchard and VP Susan Marziani

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Treasury Activity Report August 2018

CHECKING/OPERATING ACCOUNT

Beginning Balance – August 1, 2018 $4,844.59

Deposits:

8/8 PayPal ACH – Seminar – late payments $145.35 8/8 Bulk Deposit – Seminar – late payments $130.00 8/17 ACH Deposits – ARMA Escrow (includes missing from last year) $180.00 8/17 ACH Deposit – ARMA Speaker Grant 2017-2018 $500.00 8/20 ARMA Intl – Escrow (Also incl the above ACH Deposits) *** $760.00 8/30 Paypal – ACH Deposits to confirm Checking acct. $0.14

Total Operating Deposits + $ 1715.49

Disbursements:

8/14 Purchase of Speaker Gifts (#1091) $ 200.00 8/20 State Corp Commission (#1090) $ 35.00 8/24 Rental of PO Box for Chapter-1yr (#1093) $ 98.00 8/30 PayPal – ACH Disbursement to confirm Checking acct. $ 0.14

Total Operating Disbursements - $ 333.14

Ending Balance as of August 31, 2018 $6,226.94

SAVINGS/SCHOLARSHIP ACCOUNT

Beginning Balance August 1, 2018 $2,867.09

No Transactions this month

Ending Balance as of August 31, 2018 $2,867.09

TIDEWATER ARMA NET WORTH: $9,094.03

*** Check #1092 was sent to ARMA Intl to reimburse the missing ACH deposits that were subsequently also located and deposited into our account. ARMA sent the deposit of 8/20 to make good the deposits from 2017-2018 of $680.00 in addi-tion to our July escrow. Check #1092 had not cleared by end of August but I wanted to note in this report.

Respec ully Submi ed, Michele L. Trader, Treasurer September 17, 2018

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October is national cyber security month. Did you know: 1 in 3 homes with computers are infected with malicious software? 47% of American adults have had their personal information exposed by cyber criminals? 65% of American s who went online received at least one online scam offer. 44% of millennials have been victims of crime online in the last year. 83% of millennials agree that cyber-security awareness programs in school and at work are

important. The Department of Homeland Security offers two programs focused on cyber security. The #BeCyberSmart campaign tries to raise public awareness of cyber vulnerabilities and how to protect against them. The program aims to educate the public about how to take personal responsibility for online security. The website https://www.dhs.gov/be-cyber-smart offers les-sons and facts to increase your knowledge about the types of attacks that occur and how to secure your home and office. It includes important information about common scams and where to report them, as well as short, educational videos that you can share as part of the campaign. The Stop. Think. Connect. Campaign tries to raise public awareness about safe online habits.

This campaign includes toolkits designed for students, young profes-sionals, older Americans, businesses and government to use to edu-cate their constituents about online security. It include best practice tips, a social media guide, cybersecurity tips while traveling and short, educational videos that you can share. Check it out at

https://www.dhs.gov/stopthinkconnect

Mark your calendars:

October 16, 2018 Tidewater Chapter Meeting

October 22-24, 2018 ARMA Live! 2018 Anaheim, California

November 13, 2018 Tidewater Chapter OPEN HOUSE

May 21, 2019 Tidewater ARMA Spring Seminar

Contact Us

Via email: Tidewater.arma@gmail.com

Visit us on the web at www.arma-tidewater.org

Webmaster: JTillman82@gmail.com

Newsletter Editor: Sarah.quisenberry@nscorp.com

PRESERVING YESTERDAY, MANAGING TODAY,

PREPARING FOR TOMORROW

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Thank you to our 2018-2019 Volunteers:

Crystal Ford (Seminar Committee)

Georgia McQuigg (Awards Committee)

Bonnie Capito (Seminar Moderator)

Holly Cobb (Seminar Committee)

Georgia McQuigg (Member Care Chair)

Felishia Squires (Seminar pre-certification)

Jonathan Tillman (Webmaster)