2017 travel agent guide...12 thebt2nfi1ssossp a...

AGENTLINGO.CA | RESERVATIONS: 800.268.1639 | GROUPS: 800.268.1639, ext. 2 | INSIDE SALES: 888.268.1928 | 1

2017TRAVEL AGENT GUIDE

| GLOBUS FAMILY OF BRANDS | TRAVEL AGENT GUIDE2

THE BENEFITS OF PARTNERING WITH US ............................................ 4

NOBODY LOOKS OUT FOR YOU LIKE FAMILY..........................................................6

WE’LL REWARD YOU WHEN YOU REINVEST IN YOURSELF........................ 7

MARKETING SUPPORT ...................................................................................................8

WORKING WITH US ........................................................................................................10

YOUR DIGITAL PARTNER........................................................................................................... 11

OUR BRANDS AND HOW TO SELL THEM ............................................... 12

BRAND PROFILES...........................................................................................................................14

GLOBUS...................................................................................................................................................16

COSMOS.................................................................................................................................................26

MONOGRAMS....................................................................................................................................30

AVALON WATERWAYS.............................................................................................................. 40

GROUP & SPECIALTY TRAVEL ...........................................................................54

GET YOUR GROUP TO GO......................................................................................................56

CUSTOM GROUPS.......................................................................................................................... 58

RELIGIOUS TRAVEL.................................................................................................................... 60

PROGRAMS & INCENTIVES ................................................................................... 62

TRAVEL AGENT DISCOUNT POLICY...............................................................................63

BOOKING AIR....................................................................................................................................64

GIVING BACK ........................................................................................................................66

REACH US HERE

TRAVEL AGENT PORTAL (TAP)

Agentlingo.ca

RESERVATIONS

800.268.1639

GROUPS

800.268.1639, ext. 2

INSIDE SALES

888.268.1928

SOCIAL MEDIA

facebook.com/globus

facebook.com/cosmos

facebook.com/monograms

facebook.com/avalonwaterways

@globusfamily

@globusfaith

@avalonwaterways

@monogramstravel

@monogramstravel

@avalonwaterways

blog.globusjourneys.com

blog.cosmos.com

blog.monograms.com

blog.avalonwaterways.com

CONTENTS


FROM A SINGLE ROWBOAT. in.Lugano,.Switzerland,. to.a.global.

travel.industry.leader,.we’ve.gotten.to.where.we.are.today.by.earning.

your. trust. and. igniting.a.passion. for. travel. in. your. clients..We’ve.

kept.our.promises.to.you,.from.competitive.commission.structures.

to.worldwide.customer.support..We.continue.to.create.the.highest.

quality,.most.engaging.travel.experiences.for.your.clients,.because.

we. know. that. happy. travellers. return. with. an. even. greater. love.

and.trust.for.their.travel.agent,.becoming.lifelong.customers..Read.

on.to.discover.all. the. things. that.keep.the.cycle.going—and.your.

business.growing—with.the.Globus.family.of.brands.

AGENTLINGO.CA | RESERVATIONS: 800.268.1639 | 800.268.1639, ext. 2 | INSIDE SALES: 888.268.1928 | 3


THE BENEFITS OFPARTNERINGWITH US


GUARANTEED AIR PRICINGWhen.your.clients.pay.a.$300.air.deposit.(in.conjunction.with.a.

$250.land.deposit),.we’ll.lock.in.the.air.price—without requiring full

payment—even.if.the.schedule.changes.or.fuel.surcharges.increase..

WE PAY YOUWe.have.four.brands,.but.just.one.commission.structure,.which.

means.your.sales.roll.up,.and.pay.out,.even.faster..

GUARANTEED DEPARTURESWe.offer.the.widest.variety.of.guaranteed.departures—in.fact,.

more.than.2,000.Globus.and.Cosmos.departures.are.guaranteed..

Plus,.all.Monograms.worldwide.and.Avalon.Waterways.Europe.

departures.are.guaranteed.to.go.and.will.not.be.cancelled.

STRAIGHTFORWARD PROMOS & PRICINGRest.assured,.your.clients.won’t.need.to.meet.strict,.confusing.

booking.parameters.to.take.advantage.of.our.promotions..

JOURNEYS CLUBWe.reward.your.loyal.Globus.family.of.brands.travellers.with.free.

Journeys.Club.membership,.our.repeat.traveller.program..They’ll.

receive.exclusive.discounts—like.5%.off.all.Globus.family.of.brands.

vacations—and.much.more.

CLIENT CONNECTAvailable.via.the.Travel.Agent.Locator.on.our.consumer.websites,.

Client.Connect.is.an.online.referral.tool.that.directly.connects.

specialist.agents.with.potential.clients.

THE SOURCEYour.24/7.one-stop.resource.for.Globus.family.of.brands.

marketing.support.and.sales.tools.like.customizable.e-mails,.

social.media.images,.videos,.and.more!

THE BENEFITS OF PARTNERING WITH US

FOR MORE INFORMATION ABOUT.THESE.PROGRAMS.AND.BENEFITS,.including.current.promotions,.

agent.incentives,.and.

marketing.tools,.look.for.

our.#26.Bi-Weekly.E-mail.

Communication.

NOT RECEIVING OUR E-MAILS?ASK.YOUR.SALES.TEAM.TO.SIGN.YOU.UP.

#26BI-WEEKLY

EMAIL


NOBODY LOOKS OUT FOR YOU LIKE FAMILYEXPERIENCE

The.Globus.family.of.brands.has.nearly.90.years.of.

experience.putting.safety.and.security.first,.from.proactively.

avoiding.issues.to.quickly.responding.to.emergencies.around.

the.world.

OUR WORLDWIDE NETWORK ENSURES SAFETY

With.over.50.offices.around.the.world,.we.monitor.conditions.

on.the.ground.and.act.quickly.during.an.emergency..We.have.

longstanding.relationships.with.top-rated.hotels.and.travel.

partners,.so.your.clients.are.always.in.good.hands..These.

offices.and.partnerships.enable.us.to.make.itinerary.changes.

to.ensure.guest.safety..

ON-TRIP SUPPORT

Our.Tour.Directors,.Cruise.Directors,.and.Local.Hosts®.provide.

on-site.support.on.every.trip..Your.clients.are.not.alone.when.

they.travel.with.us..

TRAVEL PROTECTION

Our.Travel.Insurance.plan.allows.clients.to.cancel.for.any.

reason.up.to.24.hours.before.departure..Additionally,.we.

provide.a.24/7.global.line.in.case.of.emergency,.medical.

assistance,.lost.luggage,.and.delays.

IT’S TIME TO TRAVEL

We.encourage.your.clients.to.stop.putting.off.that.once-in-a-

lifetime.vacation..It’s.time.to.travel..And.when.they.travel.with.

us,.we’ll.never.lose.sight.of.what.it.truly.means.to.be.family...

They.can.count.on.the.Globus.family.of.brands’.experience.

and.support.


GUEST TESTIMONIALS

“Globus.allows.me.to.travel.in.total..

comfort.and.peace.of.mind,.knowing.my.

professional.Tour.Directors.are.in.charge...

This.is.my.20th.Globus.tour.”

[ GRACE ]

“Benson,.our.(Monograms).guide.and..

driver,.took.such.great.care.of.us..I.am.so..

glad.we.went.ahead.with.our.trip..We.felt..

safe.everywhere.we.went.in.Kenya.”

[ KATHLEEN ]

“You.are.right.about.Avalon..We.felt..

safe.and.pampered.the.entire.time...

Thank.you.for.helping.to.make.our.big.

trip.one.of.our.best.memories.”

[ MARLENE & CARLOS ]


GFOB UNIVERSITY

By.becoming.a.specialist,.you’ll.receive.an.exclusive.specialist.

logo.and.more..Visit.the.Travel.Agent.Portal.at..

Agents.Globusfamily.ca/Gfob-University.to.get.started.

THE GLOBUS TOUR EXPERT (GTE).

program.delves.into.the.Tour.Market..Once.

you.complete.this.program,.you’ll.be.an.

expert.in.selling.Globus.and.Cosmos.tours.

MONOGRAMS BOOKING AGENT (MBA).

Our.Monograms.Booking.Agent.(MBA).

program.will.motivate.and.educate.you..

on.the.simplicity.of.Monograms.

PERK: BOOK 1 & TRAVEL FOR 50% OFF, ANYTIME, ANYWHERE

AVALON WATERWAYS SPECIALIST (AWS).

Our.Avalon.Waterways.Specialist..

(AWS).program.will.show.you.how.Avalon.

Waterways.is.different.than.other.river.

cruise.operators,.so.you.can.become.an.

expert.in.selling.Avalon.

PERK: SAIL 3 & TRAVEL FREE

WE’LL REWARD YOU WHEN YOU REINVESTIN YOURSELF


AGENT TESTIMONIALS

“The.MBA.program.gives.the.perfect.building.blocks.

to.understand.and.sell.Monograms..The.training.equips.

agents.to.not.only.be.able.to.talk.about.Monograms.

efficiently,.but.be.effective.in.closing.sales!”

[ ERIN B, TRAVEL AGENT ]

“The.Avalon.Waterways.Specialist.Program.=.repeat,.

happy.clients,.and.higher.revenue..Simple.as.that.”

[ J.P.S. , TRAVEL AGENT ]

“I.can’t.say.that.I.have.ever.taken.a.more..

informative.and.relevant.training.course...

The.included.selling.tips.will.especially.help.as..

I.target.growth.in.tour.travel..Having.a.sales.plan.

presented.as.it.was.in.Module.5.will.really.help..

me.to.establish.my.marketing.plan.”

[ PAUL, TRAVEL AGENT ]

PERK: BOOK 5 & FLY WITH $1,000 AIR CREDIT

UPDATEDIN 2016

UPDATEDIN 2016

UPDATEDIN 2017


MARKETINGSUPPORT YOUR 24/7 ONE-STOP RESOURCE FOR

GLOBUS FAMILY OF BRANDS MARKETING SUPPORT AND SALES TOOLS

CUSTOMIZABLE E-MAILS

Our.customizable.e-mail.templates.allow.you.to.download.an.

HTML.file.and.send.a.custom.e-mail.blast.to.your.clients..You can also build your own in the e-mail template.

VIDEOS

Videos.are.a.great.way.to.show.your.clients.what.it’s.like.

travelling.with.the.Globus.family.of.brands..Visit.our.videos.

section.to.view,.download,.or.copy.programming.code.to.

embed.our.videos.onto.your.own.website.


MARKETING SUPPORT

THE BEST WAY TO CAPITALIZE ON SOCIAL MEDIA IS TO MAKE OUR CONTENT WORK FOR YOU!

ACCESS THIS AND MORE ON THE SOURCE, OUR MARKETING RESOURCE CENTRE, AVAILABLE AT AGENTLINGO.CA.

PROMOTIONAL FLYERS

Access.flyers.for.all.of.our.current.promotions.and.customize.

them.with.your.contact.details..Customizable.marketing.

materials.can.also.be.requested.through.your.sales.team.

ELECTRONIC E-BROCHURES,

E-GUIDES & GROUP PLANNERS

Download.and.send.digital.destination.guides.or.brochures.

from.the.convenience.of.a.computer,.mobile.device,.or.tablet.

WHY BOOK WITH A TRAVEL AGENT

Promote.the.value.of.using.a.travel.agent.to.clients.using.

tools.like.e-brochures,.printed.booklets,.posters,.direct.

mailers,.and.more!

Plus, on The Source, download social-ready images to post and share on your social media pages.

SAVE 5% ON ALL 2016 GLOBUS, MONOGRAMS AND AVALON EUROPE VACATIONS.*

*Book a 2016 Globus, Monograms or Avalon Waterways Europe vacation to receive 5% off per person on the land, land/cruise and cruise only price. Booking must be made, under deposit and discount applied between May 25 and June 30, 2016 for travel in 2016. Discount based on core vacation, double occupancy, room upgrades, and does not extend to ad-ditional nights, land extensions, non-published date airport transfers, port charges, optional gratuities and any government-imposed taxes and fees. Must mention ask and receive code VGFOB5. Not applicable to custom tours. Discount will apply to individual members of groups adding a name and non-refundable per person deposit WITHIN the promo window. Not applicable on TBA space. Offer reliant on space availability and may be withdrawn at any time. Combinable with all other offers. Applies to new 2016 bookings only, and offer will not be applied to pre-existing bookings. Full cancellation penalties will apply. Additional restrictions may apply; see Travel Terms & Conditions for details. May be withdrawn at any time.

**Book a 2017 Avalon Waterways Europe river cruise to receive 20% off per person on the cruise/land or cruise only price. Booking must be made, under deposit and discount applied between May 25 and June 30, 2016 for travel in 2017. Discount based on core cruise vacation, double occupancy, stateroom upgrades, and does not extend to additional nights, land extensions, non-published date airport transfers, port charges, optional gratuities and any government-imposed taxes and fees. Discount applies to the cabin single supplement on Category E. Must mention ask and receive code VAV20%. Not applicable to custom tours. Discount will apply to individual members of groups adding a name and non-refundable per person deposit WITHIN the promo window. Not applicable on TBA space. Offer reliant on space availability and may be withdrawn at any time. Not combinable with any other offer, other than Journeys Club Repeat Traveler benefit. Applies to new 2017 bookings only, and offer will not be applied to pre-existing bookings. Full cancellation penalties will apply. Additional restrictions may apply; see Travel Terms & Conditions for details. May be withdrawn at any time.

PRESIDENT’S CIRCLE EXCLUSIVE

PLUS! 20% OFF 2017 AVALON EUROPE RIVER CRUISES.**

RIGHT HERE RIGHT NOW SALEIf your client dreams of traveling the world, you’re in luck, because Europe’s most desirable

destinations—Spain, Portugal, Ireland, Scandinavia, and the Alpine countries have the best vacation prices of 2016! Lower airfare, hotels and our lower prices to Europe than last year—combined with a strong US dollar—are understandably encouraging worldwide travelers to pack their bags and go.

Featured Globus vacations:Best of Spain—9 days from $1,499†

Introduction to Ireland—7 days from $1,149†

Warsaw, the Baltics & Helsinki—9 days from $1,799†

Munich, Salzburg & Vienna—8 days from $1,899†

Featured Cosmos vacations:Jewels of Spain & Portugal—9 days from $999†

Irish Explorer—9 days from $1,199†

Focus on Scandinavia—12 days from $1,899†

Featured Monograms vacations:Barcelona & Madrid—7 days From $1,600†

Vienna & Prague—7 days from $1,354†

Barcelona Getaway—4 days from $789†

Iceland Stopover—3 days from $899†

RIG

HT HERE

RIGHT

NOW

† The “from” price is based on the lowest price available to book. Price is per passenger based on double occupancy and does not include airfare.*Book a 2016 air-inclusive Globus, Cosmos or Monograms Europe vacation of 6 nights or more to receive the $100 per person Air Credit. Must be booked, under deposit and discount applied between April 27 and June 21, 2016 for travel April 27 through December 31, 2016; not applicable to instant purchase air; Air must be purchased through Globus, Cosmos or Monograms in conjunction with a Europe vacation. Air Credit will apply to the per person air price and is non-transferable. An additional $300 non-refundable deposit is required for air booked in conjunction with a land vacation. Once ticketed, airline reservations subject to change/cancellation penalties of between $300 per ticket and 100% of ticket price; air tickets not eligible for frequent flyer mileage/point accrual; stopovers not permitted. Promotional discounts do not carry forward on changed air bookings however other promotions at time of change may be available. Once airfare is confirmed and we have received your full air and land deposit, your air-inclusive price is guaranteed. We reserve the right to ticket passengers upon receipt of full land and air deposit. Additional airline fees for baggage may apply; visit www.iflybags.com for more details. Availability of promotional prices are limited and may be restricted to specific flights, class of service, travel dates or, length of stay. Additional restrictions may apply; see Travel Terms & Conditions for details. Air tickets are non-commissionable. Offer may be withdrawn at any time. CST#2017032-20. PRMY087 ** Receive a complimentary optional excursion (up to $25 value) on select Globus, Monograms and Cosmos Europe vacations. Bookings must be invoiced and under deposit between April 27 and June 21, 2016 for travel in 2016. Only one complimentary pre-purchased excursion per person (associated with the booking invoice) up to a value of $25 is available only on vacations that offer optional excursions for pre-purchase. The value of the complimentary excursion is non-commissionable. If the optional excursion selected exceeds $25 in value, traveler will be responsible for any balance due. The offer has no cash value and if not redeemed, excursion is forfeited. Only one $25 credit will be applied to group priced excursions. Additional optional excursions can be purchased up to 11 days prior to vacation start date. Complimentary optional excursion is not transferrable. Combinable with other offers. Applies to new 2016 bookings only. Offer reliant on space availability. Not applicable to groups or custom tours. Not applicable on TBA space. Full cancellation penalties will apply. Additional restrictions may apply. May be withdrawn at any time.

+ A FREE OPTIONAL EXCURSION**

$100Air Credit*

XF051613T

SAVINGS AS BREATHTAKING AS THE VIEW.

RIG

HT HERE

RIGHT

NOW

OF TRAVELING THE WORLD?

Dreaming

PHOTO & LOGO GALLERY

Our.gallery.houses.all.the.GFOB.photos.and.various.destination.

images.to.include.on.your.marketing.pieces.and.websites...

Use.the.Search.Menu.to.search.images.by.various.descriptive.

drop-down.menus.and.then.use.the.password.to.download.

LIKE US ON FACEBOOK

FOLLOW US ON TWITTER

LIKE OUR PHOTOS ON INSTAGRAM

PIN OUR IMAGES TO YOUR PINTEREST BOARD

JUST SEARCH FOR OUR BRAND NAMES, THEN:

| GLOBUS FAMILY OF BRANDS | TRAVEL AGENT GUIDE1 0

WORKINGWITH US

TO ACCESS THE TRAVEL AGENT PORTAL, VISIT AGENTLINGO.CA: EVERYTHING YOU NEED IS AT YOUR FINGERTIPS

•. Easy,.online.booking.portal/engine

•. Booking.management.and.eDocuments

•. Current.list.of.Guaranteed.Departures

•. Promotions.and.booking.incentives

•. GFOB.University.Specialist.Program

•. Travel.Agent.Discount.information

•. The.Source,.our.marketing.portal

•. Order.brochures

•. Videos.+.trainings.&.webinars

•. And.much.more!

AGENTLINGO.CA | RESERVATIONS: 800.268.1639 | GROUPS: 800.268.1639, ext. 2 | INSIDE SALES: 888.268.1928 | 1 1

YOUR DIGITAL PARTNER

WORKING WITH US

As a manager, when your agency registers with

us, you get access to the management portal,

offering tools and communication, such as:

WEEKLY ACTIVITY E-MAIL

An.e-mail.is.sent.weekly.summarizing.all.active..

bookings.(including.groups),.and.supporting.proactive.

management,.covering:

•. Bookings.needing.a.deposit

•. .Bookings.with.final.payments.due

•. .Traveller.document.packets.sent.the.previous.week

•. .Travellers.returning.home.from.their.vacation.in.the.

next.week.(so.you.can.welcome.them.back)!

ONLINE RESERVATION SYSTEM

This.system.allows.you.to:

•. Make.a.booking.or.revise.an.existing.one

•. .Search.for.and.hold.vacations.

•. .Place.a.deposit.or.pay.in.full.

•. Apply.a.payment.

•. .Retrieve.eDocuments

MYCLIENT E-MAIL

An.e-mail.is.sent.bi-weekly,.broken.out.by.brand,.listing.clients.

who.are.eligible.to.pre-register.and.pre-purchase.activities.and.

excursions,.or.have.already.pre-purchased.one.or.more.excursions.

CLIENT COMMUNICATION PROGRAM

A New Way to Communicate with Clients

The.Globus.family.of.brands.now.offers.a.program.that.allows.

you.to.communicate.seamlessly.with.your.clients.from.the.

time.of.booking,.all.the.way.though.their.vacation!

Benefits include:

•. Allows.the.Globus.family.of.brands.to.handle.

communication.with.client.on.your.behalf

•. Full.agency.branding.throughout.communication.process

•. Promotes.relevant.and.timely.communication.between.

booking.and.travel

•. Makes.agent’s.job.easier.and.keeps.client.engaged..

and.informed

•. Provides.all.pertinent.information.needed.to.travel

•. You.are.copied.on.all.client.communication

LOOK FOR OUR BI-WEEKLY #26 E-MAIL COMMUNICATION

VISIT THE TRAVEL AGENT PORTAL AT AGENTLINGO.CA

#26BI-WEEKLY

EMAIL


OUR BRANDS AND HOW TOSELL THEM


483 82

6 89

VACATIONS COUNTRIES

CONTINENTS YEARS

OUR BRANDS AND HOW TO SELL THEM



B R A N D P R O F I L E

Itineraries:.179.vacations.across.70.countries

Guaranteed Departures:.Available

Prime Booking & Promotional Period:.Europe & North America:.Sept.-Oct.;.Jan.-Feb..Exotics:.July-Sept.;.Jan.-Feb.

Average Commission per Booking:.$1,100


Guaranteed Departures:.Available

Prime Booking & Promotional Period:.Europe & North America:.Sept.-Oct.;.Jan.-Feb..Exotics:.July-Sept.;.Jan.-Feb.

Average Commission per Booking:.$800


Guaranteed Departures:.All

Prime Booking & Promotional Period:.Europe:.Sept.-Dec.;.Jan.-Mar..Exotics:.July-Sept.;.Jan.-Feb.


Itineraries:.63.cruises.across.23.countries

Guaranteed Departures:.All.Europe

Prime Booking & Promotional Period:.Feb.-June;.Oct.-Nov.


D E S T I N AT I O N S

•. Europe•. North.America,.including.

Alaska.and.Hawaii•..South.&.Central.America•..Africa•..Australia.&.New.Zealand•..Asia•..Middle.East•. Galápagos.Islands

•..Europe•...North.America,.including.

Alaska.and.Hawaii•..South.America•...Northern.Africa•..Middle.East•. NEW! Asia

•.Europe•.South.&.Central.America•.Africa•.Australia.&.New.Zealand•.Asia•.Middle.East•.Galápagos.Islands

•...Rhine,.Moselle,.Main,.Danube,.Seine,.Rhône,.and.Saône.Rivers.in.Europe

•..The.Mekong.River.in.Vietnam.&.Cambodia

•..The.Irrawaddy.River.in.Myanmar

•..The.Yangtze.River.in.China•..The.Amazon.River.in.Peru•...The.Galápagos.Islands.in.

Ecuador

T R AV E L L E R P R O F I L E

The.average.Globus.traveller.is.aged.50-70.with.an.income.of.$80,000+.

Target:•..Baby.Boomers•.Empty.Nesters•..Retired.Couples•..Groups•..Multi-generational/Families•.Ocean/River.Cruisers.

The.average.Cosmos.traveller.is.in.their.early.to.mid.50s,.with.an.income.of.$65,000+.

Target:•.Solo.Travellers•.Young.Couples.•.Repeat.Travellers.•.Multi-generational/Families.•.Groups

The.average.Monograms.traveller.is.in.their.early.50s,.with.an.income.of.$80,000+.

Target:•.Past.Touring.Clients•.Independent/FIT.Travellers•.First.Timers.to.a.Destination•.Honeymooners•.Baby.Boomers•.Multi-generational/Families•.Cruise.Clientele•.Young.Professionals.•.Girlfriend.Getaways

The.average.Avalon.traveller.is.in.their.early.60s,.with.an.income.of.$85,000+.

Target:•.Ocean.Cruisers•..Retired.Couples•..Empty.Nesters•.Baby.Boomers•.Second.Honeymooners•.Groups

FIRST-CLASS FULLY-ESCORTED

VACATIONS

FULLY-ESCORTED VALUE VACATIONS

INDEPENDENT TRAVEL PACKAGES

WITH LOCAL HOSTS

SMALL-SHIP RIVER CRUISING



T R AV E L S T Y L E S

Panoramas: Comprehensive.vacations.that.are.multi-country,.multi-state,.or.multi-province.

Regional Discovery: These.in-depth.vacations.focus.on.the.the.character,.personality,.and.flavour.of.a.specific.country.or.region.

Cruise & Tour: These.vacations.combine.the.relaxation.of.a.cruise.with.the.cultural.discovery.of.a.guided.land.tour..

Special Events:.Vacations.that.feature.up-close.and.behind-the-scenes.visits.to.North.America’s.famous.celebrations..

Take A Break:.These.one-week.vacations,.by.departing.and.returning.on.weekends,.help.maximize.your.vacation.time.

Panoramas: Comprehensive.vacations.that.are.multi-country,.multi-state,.or.multi-province.

Regional Discovery:.In-depth.discoveries.focusing.on.a.specific.country.or.region.

Escapes: Vacations.that.are.a.week.or.less.and.combine.a.comprehensive.travel.experience.with.plenty.of.free.time.

Rail Journeys:.Scenic.daylight.journeys.or.overnights.in.private.sleeping.staterooms.take.clients.back.to.the.golden.era.of.train.travel.

City Getaways: Allow.clients.to.experience.one.city.for.a.quick.getaway.

Multi-City: Allow.clients.to.experience.multiple.cities.in.depth,.whether.it’s.within.one.country.or.a.multi-country.combination..

River & Small-Ship Cruise Vacations:.Enriching.experiences.along.the.world’s.famous.waterways.on.modern.ships.designed.specifically.for.the.North.American.market..Clients.will.cruise.in.comfort.and.style.with.first-class.dining,.spacious.staterooms,.and.unbeatable.on-shore.excursions.

N I C H E T R AV E L O P P O R T U N I T I E S

Faith-Based,.Student.Groups,.Multi-generational/Families

Faith-Based,.Solo.Travellers Families,.Honeymooners,.Multi-generational/Families,.Girlfriend.Getaways

Special.Interest.Cruises,.Groups

TURN TO ..PAGE.16..

FOR MORE DETAILS ON GLOBUS

TURN TO ..PAGE.26.

FOR MORE DETAILS ON COSMOS

TURN TO .PAGE.30.

FOR MORE DETAILS ON MONOGRAMS

TURN TO ..PAGE.40.

FOR MORE DETAILS ON AVALON WATERWAYS


At.Globus,.we.create.vacations.with.just.the.

right.balance.of.included.features.and.free.

time,.place.travellers.in.great.hotels,.and.tell.

the.stories.within.every.journey.that.bring.the.

destination.to.life..Our.touring.vacations.deliver.

the.world.to.your.clients—they.simply.need.to.

seize.the.moment.and.immerse.themselves.


FIRST- CLASS FULLY ESCORTED VACATIONS

PERFECTLY PLANNED & STRESS-FREE GETAWAYS | MORE INCLUSIONS

MORE FREEDOM TO EXPLORE | FIRST CLASS, CENTRALLY-LOCATED HOTELS

VIP ACCESS—SKIP THE LINES | BEST TOUR DIRECTORS & GUIDES | FREE WIFI


MORE VALUEMORE INCLUDED FEATURESThat’s the Globus difference.

MORE FOR LESS

Globus.offers.MORE.included.

features.+.higher.quality.hotels.

at.a.LOWER.price.than.our.

nearest.competitor!.Other.

operators.charge.for.features.

we.include.

INCLUDED MEALS

Many.great.meals.(often.with.

wine).are.included.in.the.

package.price;.travellers.also.

have.the.freedom.to.experience.

local.flavours.as.they.choose.

SKIP THE LINES

Our.“Happy.Lines”.maximize.

travellers’.time.and.minimize.

waiting.at.the.must-see.sights.

WHAT ARE THE STORIES PEOPLE TELL WHEN THEY COME HOME FROM A VACATION?

They.talk.about.the.unique.experiences...

That.out-of-the-way.place.they.discovered..

That.cool.thing.they.did..They.remember..

that.handful.of.moments.that.stood.out.from.

all.the.others..So.we.went.ahead.and.put..

together.a.whole.bunch.of.those.moments.

for.your.clients—an.average.of.three.per.tour.

We call them Local Favorites AND THEY’RE ALWAYS INCLUDED.

SM



Globus has created special experiences that bring you behind the scenes

and spotlight the unique stories of your journey—bringing to life the local

flavour of the destination. Just look for the icon in the brochures.

1 2 3

4 5 6

1 | LIMA, PERU . For.a.special.treat,.stop.at.a.Local.

Peruvian.food.market.to.get.a.real.taste.of.life.of.the.local.people.

..2 | HAUGANES, ICELAND. A.real.treat!.At.Hauganes,..

embark.on.an.unforgettable..experience:.watch.whales.in..their.natural.habitat!

..3 | VIENNA, AUSTRIA. Enjoy.a.private.visit.of.Schönbrunn.

Palace,.followed.by.a.farewell..dinner.with.wine.and.a.classical..music.concert,.the.best.way.to.say.auf.Wiedersehen,.Wien.

4 | HARDANGERFJORD, NORWAY . Meet.the.family.that.has.owned.the.

Steinstø.farm.for.eight.generations..Then,.cross.Hardangerfjord.by.ferry.and.drive.through.the.orchards.along.Sørfjord.

5 | ST. ANDREWS, SCOTLAND . A.fun.inclusion.is.the.opportunity..

to.hit.a.few.balls.at.the..St..Andrews.Golf.Practice.Centre.

6 | BUENOS AIRES, ARGENTINA . Experience.a.dance.lesson.followed.

by.dinner.of.Argentine.steaks.and.other.local.specialties,.and.end.with.a.live.performance.of.Tango.dancers.

Local Favorites SM



MORE QUALITY: COACHES


• New, modern coaches—never older than three years in Europe (five years in North America)

• Free on-coach Wi-Fi in Europe and North America, as well as in most hotel lobbies;

look for the symbol on the hotel pages in the back of our brochures for specific hotels

• Fully air-conditioned with individual vents

• Electrical outlets

• Only 44 travellers fill our coaches with an average group size of 36


1 | PALAZZO SELVADEGO | VENICE, ITALY First-Class

. Enjoy.an.unparalleled.location.in.Venice.overlooking.the.Grand.Canal..The.hotel.

is.also.close.to.the.true.heart.of.the.city,.St..Mark’s.Square,.and.offers.wonderful.

views.of.the.Basilica.della.Salute.and.the.Island.of.San.Giorgio.

2 | PARK PLAZA WESTMINSTER BRIDGE | LONDON, ENGLAND Superior First-Class

. Situated.opposite.Big.Ben.and.the.Houses.of.Parliament.in.the.heart.of.central.

London..The.London.Eye,.the.London.Aquarium,.and.the.city’s.finest.theatres,.

restaurants,.and.bars.are.just.steps.away..The.hotel.also.boasts.a.fitness.centre.

with.15-meter.pool.and.the.Mandara.Spa.

3 | KAPAMA RIVER LODGE | KAPAMA GAME RESERVE, SOUTH AFRICA

Superior First-Class. Nestled.in.the.expansive.Kapama.Private.Game.Reserve,.Kapama.River.Lodge.

is.stylishly.furnished.and.epitomizes.what.safari.accommodations.should.be..

The.majestic.northern.Drakensberg.mountains.form.the.backdrop.to.the.lodge,.

which.is.positioned.along.a.bend.of.the.seasonal.Kapama.River.

Pre-screened, modern, brand-name, and amenity-filled first-class and above (4- and 5-star) accommodations, centrally located and only steps from the top tourist destinations.

GLOBUS HOTELS ARE.A CUT ABOVE THE COMPETITION

2 | L O N D O N 3 | S O U T H A F R I C A

©Matthew.Shaw.Photography

1 | V E N I C E



COMMITTED TO THE CLIENTS’

EXPERIENCE, NOT SALES

As.you.would.expect,.we.pay.Tour.Directors.to.operate.our.

tours..Our.nearest.competitor’s.Tour.Directors.spend.their.own.

money.for.the.right.to.operate.a.tour—and.they.make.that.

money.back.by.pushing.optionals.to.travellers..That.explains.

why.they.have.far.fewer.inclusions.and.far.more.optionals.

EXPERIENCE

.•. Average.of.23.years.experience.in.the.travel.industry

.•. All.are.certified.travel.experts.in.their.region

DESTINATION KNOWLEDGE

.•. Experts.on.the.area.visited

.•. Typically.resides.in.that.country

.•. Speak,.on.average,.four.languages

MORE EXCEPTIONAL:TOUR DIRECTORS

ALDO MODEOPATTI

More than 20 years’ experience

“I.am.a.proud.Italian.with.a.passion.

for.the.arts,.history,.and.the.natural,.

beautiful.scenery.of.this.country..

I.enjoy.showing.everyone.Italy.

through.my.eyes..After.many.years.

as.a.Tour.Director,.I.have.gotten.the.

nickname.“Renaissance.Man”.from.

passengers.on.my.tours.”

JO RUSH


“I’m.Jo,.and.I.love.sharing.my.

“insider.knowledge”,.the.cultural.

idiosyncrasies,.history.and.people,.

as.well.as.the.landscape,.plants,..

and.animals.we.encounter..I.hope.

this.extra.knowledge.allows.guests.

to.appreciate.their.destination..

on.a.deeper.level,.and.they.leave.

feeling.they.were.honourary.locals.

for.a.little.while!”

JOSE ANTONIODO VALLE CORDIERO


“Born.in.Rio.de.Janeiro,.being.a.Tour.

Director.is.not.just.a.dream.job,.it.is.

my.passion..Whether.I’m.revealing.a.

famous.sight.or.a.hidden.treasure.to.

my.guests,.or.simply.helping.them.

plan.their.day,.it.is.my.passion.to.help.

people.discover.more.about.Brazil.

and.South.America..I.like.to.share.my.

stories,.experience,.and.knowledge.

with.guests.so.that.they.can.get.a.

real.insider’s.point.of.view.”

C E N T R A L A M E R I C AA U S T R A L I AI TA LY

9 OUT OF 10 CUSTOMERS RATE OUR TOUR DIRECTORS THE BEST IN THE BUSINESS.



SELLING GLOBUS .TO YOUR CLIENTSWhat should your message be?

ACCENTUATE YOUR CLIENTS’ GLOBUS TOUR TRAVEL EXPERIENCE AND ADD A MONOGRAMS EXTENSION.

Pre-.and.post-tour.extensions.are.always.available!

SALES

TIP



YOUR BIGGESTACQUISITIONOPPORTUNITY:

BABYBOOMERSAVERAGE AGE:

52-69

TRAVEL NEEDS:

•.Create.Experiences.

•.Authenticity

•.Community.&.Family

•.Health.&.Wellness

•.Personal.Development

HOUSEHOLD INCOME:

$114K–$168KWHAT THEY WANT FROM AN INTERNATIONAL VACATION:

•.Learn.more.about.the.world

•.See.and.do.as.much.as.possible

•.Immersion.in.other.cultures

•.See.how.other.people.live



There.are.9.6.MILLION.baby.boomers.in.Canada—and.that.number.is.growing!.They.

also.represent.over.50%.of.all.consumer.spending.which.means.a.high.potential.

market.for.you.as.these.travellers.approach.retirement.age!

42%..plan.to.travel..internationally.in.2017—.

that’s.nearly.3.8.million.people..set.to.travel.to.somewhere..

outside.Canada!

Group.and.packaged.travel.arrangements.are.the.#1.growing.segment.for.travel.

arrangement.preference.among.all.outbound.travellers—interest.in.escorted.

touring.has.never.been.higher!

BUT WHY?

BIG SHIP BURNOUT

Boomers.are.looking.for.more.authenticity!.

Touring.provides.travellers.with.a.truly.

enriching.and.genuine.experience!.

SIMPLE

Escorted.touring.is.simple!.Boomers.want.

something.that.is.turnkey.and.easy..They.

want.all.the.details.taken.care.of,.so.they.can.just.show.up.and.enjoy.their.

vacation!

INCLUSIVENESS

Thanks.to.many.experiences.from.their.

formative.years,.boomers.seek.a.certain.level.of.inclusiveness.when.

travelling..They.want.to.share.experiences.with.likeminded.individuals,.

whether.creating.a.community.on.a.motor.coach.or.taking.their.families.with.them.

DO vs SEE

They.want.to.be.immersed.in.the.culture.

and.do.things.no.one.else.can!.Simply.driving.

by.isn’t.enough—a.perfect.fit.for.our.Local.

FavoritesSM!

PERSONAL GROWTH

Touring,.and.our.excursions.in.particular,.

allow.travellers.to.try.and.experience.new.things,.which.in.turn.leads.to.

personal.growth!

ADDITIONAL BOOMER INSIGHTS

9.6MILLION BABY

BOOMERS IN CANADA.

42%PLAN TO TRAVEL

INTERNATIONALLY IN 20171

#1GROWING SEGMENT FOR TRAVEL ARRANGEMENTS2

BOOMERS LOVE TOURING

1 Study conducted by British Airlines 2 2016 Travel Styles



TOURS

$1,000

Per diems FROM $77

CHOOSE FROM

100+ VACATIONS

1 GREAT BRAND

for SOLO TRAVELLERS

UP TO

40%FREE TIME

UP TO

30%LESS EXPENSIVE

THAN BOOKING ON YOUR OWN

COSMOS VACATIONS ARE DESIGNED FOR

THE TRUE TRAVELLER. As.the.creator.of.the.

budget.vacation,.Cosmos.recognized.a.need.

to.make.travel.more.affordable—and.then.filled.

it.way.back.in.1961..Since.then,.Cosmos.has.

introduced.budget-minded.travellers.to.the.

world’s.most.captivating.places,.turning.travel.

dreams.into.reality.



GREAT PROSPECTING BRAND

FIRST-TIMERSLow.prices.make.Cosmos.a..

great.way.to.get.first-timers..

to.a.destination.

REPEAT BUSINESS

Clients.can.travel.more.frequently.with.

budget-friendly.Cosmos.

GUARANTEED SHARE

FOR SOLO TRAVELLERS

We.charge.the.basic.price.and.match.

up.travellers.of.the.same.gender.in.

twin-bedded.rooms.

.If.no.other.traveller.has.booked.on.

a.Guaranteed.Share.basis,.Cosmos.

absorbs.the.single.room.supplement.

“FREEDOM” OPTIONALS

A.variety.of.optional.excursions.

is.available,.allowing.travellers.to.

spend.their.money.on.the.inclusions.

that.matter.the.most.to.them.—and.

more.time.to.explore.on.their.own.

VACATIONS UNDER $1,000 is.the.perfect.marketing.message.to.let.first.time.travellers,.solo.travellers,.or.those.that.thought.they.could.not.afford.to.see.the.world,.know.they.can..Cosmos.tours.are.the.complete.budget-friendly.package.with.everything.they.need.to.turn.their.travel.dreams.into.a.reality..

MARKETING

TIP



ARTHUR FROMMER’S BUDGET TRAVEL ENDORSES COSMOS AS

“THE SMART WAY TO GO.”COSMOS IS NOT A CHEAPER GLOBUS..It.is.specifically..

designed.to.cater.to.a.more.savvy,.slightly.more.independent.

traveller.who.puts.a.different.emphasis.on.certain.qualities..

such.as.flexibility,.value,.pricing,.and.free.time..At.Cosmos,.

we.don’t.think.the.cost.should.prevent.you.from.seeing.the.

destinations.you.have.been.dreaming.of.visiting..Instead,..

we.help.travellers.turn.their.dreams.into.reality!

IRISH EXPLORER 9-day.tour.from..

Dublin.to.Dublin

BEST OF THE NETHERLANDS 7-day.tour.from..

Amsterdam.to.Amsterdam

PRAGUE , VIENNA & BUDAPEST 9-day.tour.from..

Munich.to.Munich

LISBON, SEVILLE , & MADRID 9-day.tour.from..

Madrid.to.Madrid

HIGHLIGHTS OF MOROCCO 10 -DAY TOUR FROM CASABLANCA TO CASABLANCA

THE DREAM VACATION AT A DREAM PRICE

THAILAND EXPERIENCE 13 -DAY TOUR FROM BANGKOK TO CHIANG MAI

NEW




Monograms.all-in-one,.first-class.vacation.

packages.are.a.cut.above.going.on.your.own..

Each.package.comes.with.hand-selected.hotels,.

Monograms.Local.Host®.service,.exclusive.VIP.

sightseeing,.and.transportation,.which.includes.

first-class.trains..With.Monograms,.you.travel.in.

style.independently.without.going.it.alone.

A.better.way.to.travel

FIRST- CLASS VACATIONS | ALL- IN- ONE PACKAGES | CHOICE OF HOTELS, HAND -SELECTED

MONOGRAMS LOCAL HOST® | VIP SIGHTSEEING WITH EXPERT LOCAL GUIDES

SELECTION OF SPECIAL ACTIVITIES AND EXCURSIONS



A.better.way.to.travel


JUST GO. MONOGRAMS MAKES TRAVELLING THE WORLD THAT SIMPLEMonograms.is.so.unique,.so.one-of-a-kind.it.defies.all.travel.

categories..Combining.the.hassle-free.travel.of.an.escorted.tour.

with.all.the.freedom.of.an.independent.vacation,.Monograms.is.a.

better.way.to.travel..And.a.better.choice.

• HAND -SELECTED, CENTRALLY-

LOCATED HOTELS

• ON-SITE LOCAL HOST®

• VIP SIGHTSEEING (SKIP THE LINES)

• TRANSPORTATION BETWEEN CITIES

& DURING SIGHTSEEING

• BUFFET BREAKFAST DAILY

KEEP AN EYE OUT FOR

MONTHLY MONOGRAMS

WANDERLIST OFFERS IN

OUR #26 BI -WEEKLY E-MAIL

COMMUNICATION!


#26BI-WEEKLY

EMAIL


Show them our Monograms: A Better Way to Travel.video.

to.help.explain.the.difference.between.Monograms.and..

going.it.alone—and.how.Monograms.can.help!.View.it.on.

The.Travel.Agent.Portal.at.Agentlingo.ca,.or.contact.your.

Sales.Team.

ARE YOUR CLIENTS CONVINCED THEY CAN DO IT ON THEIR OWN?

A BETTER WAY TO TRAVEL

$1,000AVERAGE COMMISSION

Try earning that on a FIT!

10 MINUTESAVERAGE TIME TO BOOK



WHAT IS ALOCAL HOST ?



AND WHY WILL YOUR CLIENTS LOVE HAVING ONE?

WHAT WILL YOUR LOCAL HOST® DO?

•. Greet.travellers.at.hotel.and..

help.them.get.settled.with..

room.and.bags

•. Provide.a.welcome.briefing..

with.a.destination.guide

•. Offer.their.recommendations..

and.insights

•. Remain.accessible.throughout..

your.client’s.stay.(via.lobby..

hours.and.phone)

•. Suggest.and.arrange.excursions

•. Ensure.VIP.sightseeing.goes..

without.a.hitch

•. Accompany.clients.to.and..

from.transfers.between.cities

WHAT’S SO GREAT ABOUT THE LOCAL HOST®?

•.Accessible.throughout..

your.client’s.trip

•.Proactive.&.service-oriented

•.Provides.local.expertise

•.Personalizes.your.client’s.vacation

•.Handles.on-trip.questions.and.

requests.(so.you.don’t.have.to)

•.Unique.to.Monograms

Even.the.most.seasoned.traveller.can.find.the.first.day.in.an.unfamiliar.city.challenging..To.put.travellers.at.ease.from.the.moment.they.arrive,.

Monograms.Local.Hosts®.are.there.to.welcome.our.guests,.help.them.get.the.lay.of.the.land,.answer.questions,.and.share.local.insights.

“After.10.years,.I.thought.I.had.mastered.the.art.of.travel.....however,.as.I.walked.

through.the.historical.districts.of.Milan,.I.longed.for.the.advantage.of.having.a.

local.expert.right.beside.me,.explaining.the.historical.and.cultural.significance.

of.each.item.I.was.glancing.upon..I.missed.Monograms’.Local.Hosts,.particularly.

Igor’s.vast.knowledge.of.Venice.and.Rafaela’s.warm.and.inviting.personality..I.pined.

for.the.safety.net.that.the.Local.Hosts.provided..But.most.of.all,.I.yearned.for.the.

structure.and.yet.freedom.that.Monograms.offered,.allowing.us.to.choose.what.we.

wanted.to.do.and.where.we.wanted.to.go..After.only.five.days.of.wandering.the.

streets.of.Venice.and.Stresa,.I.had.inadvertently.fallen.hook,.line,.and.sinker.for.the.

Monograms.experience.”

[ YVONNE IVANESCCU, PLANET.D,.ADVENTURE.TRAVEL.BLOG.]



IDENTIFYING MONOGRAMS TRAVELLERS



LIFE MILESTONES

Look.for.clients.with.recent.or.upcoming.life.milestones..

For.most.of.your.clients,.a.special.occasion.—an.anniversary,.

birthday,.graduation,.honeymoon,.or.accomplishment.(like.a.

promotion)—will.be.the.reason.they’re.taking.the.plunge.to.

travel..We’ve.found.these.clients.to.be.perfectly.primed.for..

a.Monograms.vacation.

GREAT FOR FAMILIES

Thanks.to.our.young.travellers.discounts,.Monograms.is.a.

great.option.for.family.vacations:

FREE OF CHARGE•. Infants.under.2*

25% DISCOUNT•. Europe.vacations:.Children.2-11*

10% DISCOUNT•. Children.12-17*

*Children must meet age requirements on the departure date.

GIRLFRIENDS GETAWAY

Grab.the.girls.and.hit.the.road..Monograms.offers.a..

better.way.to.see.and.experience.a.destination,.without..

going.it.alone.

ARE YOUR CLIENTS NEW TO INTERNATIONAL TRAVEL?

Or are they crossing off their bucket list left and

right? Monograms.offers.all-in-one.first-class.vacation.

packages.that.fit.both.of.these.targets!.



ADD A MONOGRAMS PACKAGE TO OCEAN CRUISESMonograms independent travel packages are a perfect add-on for big ship cruisers!



NEW! RIO DE JANEIRO GETAWAY

4.days.from.$949*,.daily.departures

NEW! SYDNEY GETAWAY


NEW! LAKE COMO GETAWAY.

4.days.from.$1,060*

LIMA CITY GETAWAY

4.days.starting.from.$579*

BEIJING CITY GETAWAY


BANGKOK CITY GETAWAY

4.days.from.$709*

MADRID GETAWAY.

4.days.from.$892*

PARIS GETAWAY.


ROME CITY GETAWAY


3-NIGHT CITY GETAWAYS FROM $579* PRE- OR POST-TOUR, RIVER CRUISE, OR OCEAN CRUISEMonograms.3-night.city.getaways.make.a.great.pre-.or.post-trip.addition.to.any.Globus.family.of.brands..

vacation,.and.they’re.ideal.for.big-ship.cruisers.who.want.to.spend.more.time.in.a.destination.

BARCELONA CITY GETAWAY4 DAYS FROM $1 ,128*, DAILY DEPARTURES

*The.starting.at.price.is.based.on.the.lowest.price.available.to.book..Price.is.per.passenger.based.on.double.occupancy.and.does.not.include.airfare..Pricing.may.vary.on.certain.dates.due.to.hotel.availability.



BETTER VIEWS ARE JUST THE

BEGINNING.



AVALON FRESHSM

THE PERFECT PAIRING

Brothers Karl and Leo Wrenkh—two of Europe’s rising culinary stars—have

partnered with Avalon to present the latest concept in “haute cuisine.”

With the addition of Avalon FreshSM, travellers can guiltlessly indulge in a

mouthwatering menu that combines the freshest ingredients with surprising

flavours and a dash of innovation. With the philosophy of procuring

ingredients from small farms and local producers, the Wrenkh brothers bring

the passing landscape to the plate for an inspiring, fulfilling, and healthful

dining experience.

AVALON WATERWAYS TEAMS WITH THE WRENKH BROTHERS TO PRESENT AVALON FRESH .


SM

BEST RIVERCRUISE LINE

BEST RIVERCRUISE LINE

BEST CABINSIN RIVER CRUISING

TOP RIVERCRUISE LINE

TOP RIVERSHIPS

2015

Readers’ ChoiceAwards

• FINALIST • TOP RIVER SHIPS • FINALIST • TOP RIVER SHIPS • FINALIST • TOP RIVER SHIPS • FINA

LIST •

TOP R

IVER S

HIPS


THE LATITUDE OF ELEGANCE.THE LONGITUDE OF EASE.

What defines luxury? Is it the enjoyment of the good things in

life, or is it simply having things just the way you prefer them?

At Avalon Waterways, we navigate elegance and ease to bring

you the perfect degree of relaxed indulgence. On our river

cruises through Europe and Southeast Asia, we see luxury from

a unique point of view—and we invite you to do the same.



AN AVERAGE FLEET OF 3 YEARS AND RIVER CRUISING’S ONLY PANORAMA SUITES, OFFERING:

Our giant floor-to-ceiling window is nearly 11' wide. And it opens almost twice as wide.

NEARLY 11'

OPENS7'

THE L ARGEST STANDARD WINDOWS IN RIVER CRUISING

with floor-to-ceiling, wall-to-wall views—more than 30% larger than the others.

A view instead of a wall—we’ve angled our beds so they face our giant window; which, in turn, allows for more suite and bathroom space.

T H E C O M P E T I T I O N

ROUGHLY 7'

4'

OPENS LESS THAN

Standard window is roughly 7’ wide, and opens less than 4’.

Unique Open-Air Balconies® with seven-foot openings allowing cruisers to make full use of the balcony experience in any season, without compromising room space.

A ship bathroom that doesn’t feel like a ship bathroom, with an enlarged shower, marble finishes, premium fixtures, marble tile, and L’Occitane® bath products.

A V A L O N

WATCH OUR COMPETITIVE VIDEO ON THE TRAVEL AGENT PORTAL TO LEARN MORE!



THE IDEA OF A BALCONY IS A GOOD THING.BUT AN EXTERNAL BALCONY IS NOT.



If you take inside space to create an outside balcony you will sacrifice usable room space. That was not a sacrifice we were

willing to make. We reached a

conclusion on how to maximize

comfort, space, and views.

Our Open-Air Balcony® is the

ONLY balcony design that does not

compromise interior space. All river

cruise ships have to be the same

width to fit through the navigational

locks throughout Europe. So, if a

balcony was placed on the outside

of the stateroom, travellers would

lose a minimum of 30 sq. ft.

of livable space inside.

This is the space your clients would lose to a traditional balcony.

The Panorama Suite features a Wall-to-Wall Panoramic Window that measures 11’ wide.

At 200 square feet, the Panorama SuiteSM is more than 30% larger than industry standard.

AVALON’S ANSWER? IT’S SIMPLE.

S T A N D A R D A V A L O N S U I T E S H I P S ® B Y T H E N U M B E R S

ARE YOUR CLIENTS STILL NOT CONVINCED THAT AVALON OFFERS AN INCOMPARABLE ON-SHIP EXPERIENCE?

Show.them.the.Suite.Ships.of.Avalon.Waterways.video.to.demonstrate.the.Avalon.

difference..View.it.on.the.Travel.Agent.Portal.at.Agentlingo.ca.

MARKETING

TIP

BEDS FACEWINDOW81% SUITES81%* SMALLEST

STATEROOM SIZE172 sqft


*81% of Avalon Europe fleet features beds that face the window


ONE OF THESE THINGS

All river cruise ships tend to look alike from the outside … since they all need to go under the same bridges and the same locks.

Starting with “traditional balconies,” we had a better idea. We created the one-of-a-kind Open-Air Balcony® turning the entire

room into a balcony so guests can enjoy more space and better views.

Each Avalon Panorama SuiteSM features an 11-foot-wide wall of glass that slides open 7 feet to reveal a gaping, almost magical open-air experience.

But look closer and you’ll see they’re really quite different.


TH

EIR

S

OU

RS

11 FEET WIDE

OPENS 7 FEET


IS NOT LIKE THE OTHER

More Space = Less PeopleWhile competitors pack their ships,

we take a different approach.We’ve made our rooms bigger, so we have fewer people … leaving you with more space … and the freedom to enjoy the views all around our ship.

While competitors have just a few good rooms and a whole lotta tiny ones …

81% of our rooms are

suites*.


*81% of Avalon Europe fleet features beds that face the window

Which gives your clients views like this … … instead of this.


AVALON FLEET

IN SOUTHEAST ASIA, The all-suite Avalon Siem ReapSM

and Avalon MyanmarSM offer:

• No staterooms smaller than

245 sq. ft.—and all staterooms

are suites

• The industry’s only private,

Open-Air Balcony®

• A small size that allows the ships

to sail to areas unreachable by

other river cruise lines

• A maximum of just 36 guests

per voyage

• Spectacular service thanks to

a guest to crew ratio of 1.5/1

• Luxurious bathrooms, tons of

storage, and other amenities

you’d expect from Avalon

Waterways

Thanks.to.their.small.size,.the.Avalon Siem ReapSM.and.Avalon MyanmarSM.make.great.charter.options.

MARKETING

TIP



AVALON SUITE SHIPS® EUROPE STATEROOMS STATEROOM AMENITIES

• Comfort Collection BedsSM, featuring premium memory foam mattress toppers with special construction for increased air flow and ventilation

• Egyptian super-combed cotton linens, blankets & European-style duvets

• Soft & firm pillows

• Choice of bed configuration—two twins or one queen or (Royal Suite only) one king

• Nightly turn-down service

• Bathrobes & slippers

• Bedside tables with reading lamps

• Large private bathroom featuring full shower with glass door, hairdryer & premium L’Occitane® bath products

• Floor-to-ceiling sliding-glass door with French Balcony (all suites & most staterooms)

• Spacious 3-door closets with shelves for ample storage

• Easy under-bed luggage storage

• Flatscreen satellite TV with movie channel

• Alarm clock

• Writing desk/vanity with mirror & comfortable chair

• Complimentary Wi-Fi access

• Direct-dial telephone

• Well-stocked minibar

• Complimentary bottled water

• In-room safe

• Individual climate control

• Continental breakfast & beverage room service available (service charge applies)



300 SQ. FT. ROYAL DECK

200 SQ. FT. ROYAL & SAPPHIRE DECKS Category B, A, P

EntrywayDoor

Soundproof Separation Walls

Floor-to-Ceiling Sliding-Glass Door

Wall-to-Wall Panoramic Window creating an Open-Air Balcony®


EntrywayDoor

Window

Wall-to-Wall Panoramic Window creating an Open-Air Balcony®

EntrywayDoor

Windows


172 SQ. FT. INDIGO DECK Category D & E

ROYAL SUITES

PANORAMA SUITES SM

DELUXE STATEROOMS



PACK YOUR PASSIONS. AVALON SPECIAL INTEREST RIVER CRUISES.When packing your polos and pashminas, there’s no reason to leave your passions

and pursuits behind. Your eye for impressionist brushstrokes—bring it along. Your

appreciation for a well-crafted pilsner—no need to leave it behind. Your insatiable

appetite for the world’s most fascinating chapters of history—you can pack that too.

Unite your favourite pasttimes on special interest river cruises, such as:

CULINARY & WINE APPRECIATION • ACTIVE DISCOVERY

BEER CONNOISSEUR CRUISES • WORLD WAR HISTORY

MUSIC AND OPERA • ART & IMPRESSIONIST • FESTIVE TIME • AND MORE!



Active Discovery Cruises:

NEW EXPERIENCES FOR THE ACTIVE AND THE ENERGETIC.Everyone travels to see new things,

but many travel to do new things

as well. With the introduction of

our new Active Discovery on the

Danube cruises, travellers can now

hike, bike, and even explore their

way through the scenic and historic

wonders of the world. Travellers can

opt for guided bicycle excursions

or set their own pace along the

banks of legendary rivers, through

aromatic orchards, and down

vibrant city streets.

CHOICE OF SIGHTSEEING PACE:

I N D E P E N D E N TBasic orientation with the must-sees, then time to explore individually

T R A D I T I O N A LThe great on-shore sightseeing your clients have always enjoyed

L E I S U R E L YTake it slow, and take it all in

SHORE EXCURSIONS

ARE:

ALWAYS INCLUDED IN THE PRICE

OPERATED BY GLOBUS • Certified Local Guides,

Cruise Directors, and

Naturalists (in the

Galápagos Islands)

enhance each

on-shore experience

• Daily port lectures

MAKE EXCURSIONS MORE ACTIVE THROUGH OPTIONAL BIKING TOURS OR WITH OUR COMPLIMENTARY NORDIC WALKING STICKS OR BIKES ON BOARD

INCLUDED IN EUROPEAN PORTS

• Complimentary headsets

always available

• VIP access into key destinations

• Cruise Director can

recommend, reserve, and

personalize the experience

• Gratuities for Local Guides

on included excursions



GROUP &SPECIALTYTRAVEL


GROUP TRAVEL & SPECIALTY MARKETS

GROUPS & SPECIALTY TRAVEL

MAKES A GROUP

LANDFor.most.of.our.land.vacations,.

all.you.need.is.eight.paid.

travellers.to.begin.receiving.

generous.discounts.for.the..

eighth.person.

.RIVER.CRUISEOne.travels.free.with.just.

nine.paid.travellers.on.select.

river.cruises,.and.our.group.

allowances.grow.with.your.

group.

AIRDid.you.know.that.the.group.

allowance.can.even.extend.to..

air?.When.you.book.air.for.your.

group.travellers,.you.can.receive.

free.flights.(Europe.only)!

WE OFFER MANY ENTICING INCENTIVES FOR GROUPS, SUCH AS:

ONLINE GROUP MANAGEMENTManage your groups online just like individuals. Apply payments,

add TSA information, book optionals, and much more!

VISIT THE TRAVEL AGENT PORTAL

At Agentlingo.ca (Under MANAGE BOOKING)



GET YOUR GROUP TO GO



YOU’VE BOOKED A GROUP. NOW WHAT?

PERSONALIZED TRAVEL SHOW

From.our.experience,.a.travel.show.is.the.single.most.effective.tactic.to.

materialize.your.group...Open.your.office.or.home,.or.book.a.private.venue.that.

complements.the.destination...A.travel.show.can.bring.to.life.the.destination.and.

get.potential.travellers.excited.about.joining.your.group.(and.making.a.deposit)!...

If.you.have.a.group.of.20.or.more,.invite.your.Globus.family.of.brands.Business.

Development.Manager.to.provide.an.inspirational.presentation.of.the.destination.

and.itinerary.as.well.as.a.live.Q&A.session.......

Have.people.in.different.provinces.interested.in.joining.your.group?.OR.are.people.

interested.but.couldn’t.make.the.show?.Try.an.online.presentation.and.conference.

call.instead....

CHECKLIST FOR THE

PERFECT TRAVEL SHOW

Lock.down.a.location,.date,..

and.time.

Reach.out.to.your.Globus..

family.of.brands.Sales.Team..

to.see.if.they.can.attend.and.

present.to.your.group.

Finalize.your.theme:.include.food.

and.beverages.to.be.served,.

decorations,.door.prizes,.music,.etc.

Send.invitations..Marketing.

material.is.available.at.

Agentlingo.ca,.or.contact.your.

Sales.Team.for.ideas.

Start.promoting.your.show..

Again,.utilize.our.marketing.

materials!

Continue.to.promote.your.event.

online..Set.up.a.Facebook.Event.

page.and.Twitter.account.for.your.

group,.and.e-mail.another.round.

of.invitations.

Put.the.finishing.touches.on.your.

PowerPoint.presentation,.which.

you’ll.present.to.your.audience.

during.the.show.

Finalize.all.marketing.material.

for.your.show.and.your.follow-up.

plan.for.attendees.

GET.YOUR..GROUP.TO..GO.GUIDE

D O W N L O A D O U R

.“Get.Your.Group.to.Go”.Guide..

for.tips,.hints,.and.our.recipe.for.

the.perfect.travel.show.

1

GET YOURGROUP TO GO

GUIDE

Available on

Go.to.our.marketing.portal,.The.Source,.available.via.the.Travel.Agent.Portal..You.can.access.free.marketing.materials.to.promote.your.group.like.customizable.e-mails,.direct.mail,.and.more!

MARKETING

TIP



CUSTOM GROUP TOURS& CHARTERS



DESPITE OUR WIDE VARIETY OF VACATION OPTIONS, WE KNOW THAT THERE ARE TIMES WHEN ONLY A CUSTOM TOUR WILL SATISFY THE NEEDS OF YOUR CLIENTS.

That’s.why,.if.you.have.at.least.20.travellers,.we.will.work.with.you.to.create.a..

custom.tour.itinerary.that.is.as.special.as.your.group..We.will.provide.you.with.a..

net.quotation.(no.group.allowance).to.deliver.the.best.value.while.still.exceeding.

your.group’s.expectations.

TYPES.OF..CUSTOM.VACATIONS

MONOGRAMS PRE- AND POST-

CRUISE PACKAGES

Is.your.group.sailing.on.an.ocean.

cruise,.but.would.like.to.spend.some.

additional.time.in.the.destinations.

they’re.visiting?.We.can.arrange.single.

or.multi-night.pre-.and.post-cruise.

stays.

FULL-SHIP CHARTERS WITH

AVALON

Charter.an.entire.sailing.for.your.

group.of.128+.travellers..Have.a.

smaller.group?.It.only.takes.36.

travellers.to.charter.the.Avalon.Siem

ReapSM.on.the.Mekong.or.the.Avalon

MyanmarSM on.the.Irrawaddy.

CUSTOM..TOUR.E-BROCHURE

F O R A D D I T I O N A L I D E A S , .

sample.itineraries,.and.more.

information,.download.our.custom.

tours.eBrochure..And.to.access..

our.custom.tour.request.form.and.

other.important.information,.visit..

the.Travel.Agent.Portal.at.

Agentlingo.ca.2

CUSTOM GROUP TOURS

MO

RA

INE

LA

KE

| AL

BE

RT

A, C

AN

AD

A | P

18

Available on


RELIGIOUS TRAVEL


AN ENRICHING EXPERIENCEGlobus.and.Cosmos.make.religious.travel.an.enriching.

experience.filled.with.fellowship,.outreach,.enhanced.personal.

faith,.and.divine.memories..Our.itineraries.not.only.have.time.

set.aside.for.personal.reflection,.many.also.include.religious.

services/Mass.throughout.each.journey...Should.services/Mass..

not.be.included.on.a.tour.itinerary,.your.clients.will.have.allotted.

free.time.to.attend.religious.services.as.they.choose.

PRIEST, PASTOR, CLERGY, RABBI, OR RELIGIOUS STAFFYour.group’s.spiritual.leader.can.travel.for.free..Contact.us.for.

more.information.

RELIGIOUS TRAVEL BROCHUREGlobus.and.Cosmos..

offer.a.variety.of..

faith-based.itineraries..

Request.or.download..

our.Religious.Travel.

brochure.for.detailed.

itinerary.information.


OBERAMMERGAU 2020 IS NOT TOO FAR AWAYTHE QUAINT EUROPEAN VILLAGE

of Oberammergau is world famous for

the Spectacular Passion Play performed

by its residents just once every decade.

Keeping a pledge made nearly 400 years

ago, this reenactment of the crucifixion

of Christ preserves the health and

well-being of its residents to this day.

Globus once again leads the way in

bringing the legendary Oberammergau

experience to travellers. For this 2020

event, we will offer a variety of special

vacations that include the Passion Play

experience.

VISIT OBERAMMERGAU.COMSign up to receive updates leading up to the big event.

GERMANY: THE EUROPEAN REFORMATION

11.days.from.$3,239*,.based.on.May.10.&.Oct.23,.2017

GREECE.&.TURKEY: FOOTSTEPS OF APOSTLE PAUL

10.days.from.$3,139*,.based.on.Apr.9,.Oct.8,.15.&.22,.2017

ISRAEL.&.JORDAN: JOURNEY THROUGH THE HOLY LAND

9.days.from.$3,175*,.based.on.Jul.3,.10,.17.&.24,.2017

IRELAND: LEGACY OF ST. PATRICK

10.days.from.$2,979*,.based.on.May.15.&.Sep.25,.2017

ITALY: GRAND CATHOLIC ITALY

10.days.from.$3,479*,.based.on.Apr.10.&.Oct.9,.2017

SPAIN,.PORTUGAL.&.FRANCE: MARIAN SHRINES OF EUROPE

14.days.from.$3,469*,.based.on.Apr.1.&.Sep.30,.2017

MEXICO: MEXICO & OUR LADY OF GUADALUPE

6.days.at.$1,939*,.based.on.May.13.&.Dec.9,.2017

NEW! POLAND: SPIRITUAL HIGHLIGHTS OF POLAND

8.days.from.$1,557*,.based.on.Mar.19,.2017

ITALY: SPIRITUAL HIGHLIGHTS OF ITALY

9.days.from.$1,687*,.based.on.Oct.24,.2017

SPAIN,.PORTUGAL.&.FRANCE:

FÁTIMA, LOURDES & SHRINES OF SPAIN

12.days.from.$1,817*,.based.on.Nov.28,.2017

SHRINES OF FRANCE & LOURDES

12.days.from.$2,428*,.based.on.Mar.31;.Jun.23.&.Jul.28,.2017

ISRAEL.&.JORDAN:

HOLY LAND DISCOVERY

8.days.from.$1,856*,.based.on.Nov.10,.17;.Dec.8,.15.&.22,.2017

BIBLICAL ISRAEL

8.days.from.$1,882*,.based.on.Feb.3.&.10,.2017


FAITH-BASED VACATIONS 2017

*The.starting.at.price.is.based.on.the.lowest.price.available.to.book..Price.is.per.passenger.based.on.double.occupancy.and.does.not.include.airfare..Pricing.may.vary.on.certain.dates.due.to.hotel.availability.


PROGRAMS& INCENTIVES

THE TRAVEL AGENT DISCOUNT QUALIFICATIONS AND APPLICATION ARE AVAILABLE AT

Agentlingo.ca or call 888.268.1928.


PROGRAMS & INCENTIVES

BRAND DESTINATION AGENT DISCOUNT COMPANION DISCOUNT AVAILABLE UNTIL

Europe, North America

(excludes.Hawaii)

50%.

(off.land.price)

50%.(off.land.price;.

1.companion.max)

60.or.fewer.days.from.

departure.date

Europe, North America .25%.

(off.land.price)


1.companion.max)

61.or.more.days.from.

departure.date

Europe, North America

(excludes.Hawaii)

50%.

(off.land.price)


1.companion.max)


departure.date

Europe, North America25%.

(off.land.price)


1.companion.max)


departure.date

Europe.

(excludes.Royal.Suites)

60%.

(off.land/cruise.price)

60%.(off.land/cruise.price;..

1.companion.max)


departure.date

Europe

(excludes.Royal.Suites)

40%.

(off.land/cruise.price)

40%.(off.land/cruise.price;.

1.companion.max)


departure.date

TRAVEL AGENT DISCOUNT POLICY

GROUP DISCOUNTSAgents.escorting.a.group.of.eight.or.more.full-paying.Globus.or.

Cosmos.travellers.can.receive.up.to.50%.off..A.companion.can.

receive.25%.off..For.Avalon.Waterways,.agents.escorting.a.group.

of.16.or.more.full-paying.travellers.will.qualify.for.a.60%.discount.

OPTIONAL EXCURSIONSAgent.and.one.companion.will.receive.25%.off.optional.

excursions.purchased.during.approved.travel.agent.discount.

tours..No.discount.on.optional.excursions.purchased.while..

on.Monograms.vacations,.vacations.with.a.cruise.of.three..

or.more.nights,.Middle.East,.Asia,.South.Pacific,.South.and.

Central.America,.East.and.South.Africa,.Turkey,.Alaska,.Mexico,.

Iceland,.Hawaii,.or.on.any.full-day.optional.excursions.in.London..

EXCLUSIONSMaximum.of.25%.reduction.on.tours.operating.in.Hawaii,.

Mexico,.Asia,.South.Pacific,.South.and.Central.America,.East..

&.South.Africa,.Turkey,.the.Middle.East,.the.Galápagos.Islands,.

and.all.Monograms.vacations.

QUALIFICATIONSAgents.only.need.five.travelled.passengers.in.the.last.year.

to.qualify,.a.current.IATA/CLIA.card.and.a.letter.supporting.

employment.on.company.letterhead.

VISIT AGENTLINGO.CA TO FILL OUT FORMS AND SUBMIT.



TAXES.&.FEESAt.times,.we.offer.promotional.savings.on.

air-inclusive.vacations..The.air.portion.of.

these.bookings.is.non-commissionable..

All.government-imposed.taxes,.fees,.

and.fuel.surcharges.are.included.in.the.

air.price.regardless.of.air.type.selected..

Information.on.carrier.baggage.fees.will.

be.provided.at.time.of.booking,.or.you.

may.visit.www.iflybags.com.for.up-to-

date.baggage.pricing/restrictions..

INTRA-VACATION AIR

An.additional.$250.per.person,..

non-refundable.deposit.is.required..

for.certain.packages.with.intra-vacation.

air,.as.noted.in.the.itinerary..Applicable.

land.and.air.deposits.are.also.required.

at.time.of.booking..Intra-Vacation.Air..

is.non-refundable.after.final.payment.

HOW WE SELECT FLIGHTS

In.most.cases,.a.choice.of.carriers.and.

flight.schedules.will.be.offered,.as.well.

as.price.points.to.choose.from.when.

selecting.flights..The.air.schedule.will.

be.provided.at.the.time.of.booking.

(schedules.are.subject.to.change.by.

carriers)...Since.seats.for.our.low-cost.

airfares.fill.quickly,.we.urge.you.to.book.

early..Air-inclusive.reservations.cannot.

be.made.later.than.10.days.prior.to.

departure..Additional.rules.may.apply..

Although.we.will.try,.we.cannot.always.

honour.carrier.or.flight.preferences.

•..Purchased.as.a.published.fare.directly.

from.the.airline..This.will.enable.you.

and.your.clients.to.purchase.air.and.

land.from.one.company.(us!).

•..Airport.transfers.are.included.on.

published/brochure.dates.

•..Due.to.the.low.pricing.and.non-

refundable.aspect,.this.air..

option.is.non-commissionable.

•..Complete.TSA.information,.full.air.

payment,.air.service.fee,.land.deposit,.

and.Travel.Protection.payment.must.

be.provided.at.time.of.booking.

•..There.is.a.non-refundable.$80.per.

person.service.fee.

•..Voluntary.changes.(e.g.,.name.or.date.

changes).will.only.be.permitted.same.

day.as.purchase.(due.to.air.being.

ticketed.instantly).

•..Standard.$250.land.deposit.required.

FLEX AIR*

*Some.vacations.may.only.offer.one.air.type.option

YOU AND YOUR CLIENTS HAVE A CHOICE OF AIR OPTIONS* FOR INDIVIDUALS

BOOKING AIR IS EASY WITH THE GLOBUS FAMILY OF BRANDS

•..This.air.program.utilizes.the.Globus.

family.of.brands’.air.contracts.

. with.multiple.air.vendors.

•..Airport.transfers.are.included.on.

published/brochure.dates.

• Commissionable at 5%! •..Refundable.with.standard.penalties.

•..No.service.fee.

•..Standard.$300.air.deposit.plus.$250.

land.deposit.required.

•..Full.air.and.land.deposit.guarantees.

air.pricing.from.any.subsequent.

increases.

•..Allows.flexibility.for.any.future.air.

changes,.subject.to.

revision.fees.and/or.airline-imposed.

change.or.cancellation.fees.

•..Full.TSA.information.is.required.within.

10.days.of.booking.Flex.Air.

INSTANT PURCHASE AIR*

MAY OFFER ADDITIONAL AIRLINE OPTIONS BUT HAS MORE RESTRICTIONS

ALLOWS FLEXIBILITY IF TRAVELLERS WANT TO MAKE CHANGES TO THEIR VACATION SCHEDULE



AIR IS COORDINATED

with.travellers’.

vacation.dates

FREE AIRPORT

TRANSFERS INCLUDED

(on.brochure.

dates)

COMPETITIVE PRICES without..

any.hassle

GUARANTEED

air.pricing.

upon.full.land/

air.deposits

STOPOVERS

We.are.happy.to.look.at.stopover.options.for.

either.the.outbound.or.return.flight..Most.regions.

allow.stopovers.with.minimal.additional.cost.to.the.

international.air.

BOOKING AIR OUTSIDE OF 330 DAYS PRIOR TO DEPARTURE

Air.that.is.too.far.out.to.book.is.put.on.request,.

and.the.best.available.Flex.Air.will.be.booked.

automatically.when.air.inventory.is.available...

A.flight.itinerary.and.pricing.will.be.sent,.but.if..

the.scheduled.booking.is.not.desirable,.contact.us..

as.soon.as.possible.to.inquire.about.a.revision.

UPGRADES

We.offer.Premium.Economy.and.Business.Class.

options.either.roundtrip.or.one-way.for.most.of.our.

itineraries.with.either.Flex.Air.or.Instant.Purchase.Air.

AIR BETWEEN BACK-TO-BACK TOURS

We.may.be.able.to.secure.flight.segments.between..

air.inclusive.back-to-back.tours..This.must.be.

requested.at.the.time.of.the.initial.booking.

AIRLINE SCHEDULE CHANGES

Most.air.itineraries.will.realize.at.least.one.schedule.

change.during.the.life.of.the.booking,.some.many.

more..Significant.changes.are.reviewed.manually.

to.ensure.the.best.schedule.is.secured.that.meets.

Globus.family.of.brands.airport.transfer.windows...

A.revised.itinerary.will.be.sent.via.email,.but..

if.the.new.schedule.is.not.acceptable.for.your..

clients,.please.contact.Reservations.as.soon.as.

possible.to.ask.about.revisions.

SECURING SEAT ASSIGNMENTS

The.best.available.seats.are.requested.at.the.time.

of.the.reservation..Not.all.air.segments.allow.for.

advance.seat.assignment,.and.may.be.reserved.only.

at.airport.check-in.or.for.purchase.from.the.airline.


GIVING BACK!

WHEN YOUR CLIENTS GO WITH US, THEY ALSO GIVE BACK.

MAKE-A-WISH®.

Monograms.is.a.proud.sponsor.of.Make-A-Wish, providing.free.

vacations.and.discounted.travel.packages.to.help.grant.travel-related.

wishes.for.seriously.ill.children.nationwide..

TOURISM CARESTM.

We’ve.partnered.with Tourism Cares.to.fund.worldwide.preservation..

and.restoration.projects.in.places.like.Redwoods.National.Park,.

Boston’s.Freedom.Trail,.the.Mountain.Institute.of.Peru,.and.others...

And.we’re.proud.to.help.fund.the.ChildSafe.Network.to.support.the.

welfare,.advancement,.and.safety.of.children.in.Siem.Reap,.Cambodia.

SOUTH AFRICAN NATIONAL PARKS HONORARY RANGERS.

We’re.honoured.to.support.the.South African National Parks

Honorary Rangers.program,.to.help.fight.rhino.poaching.

LANDMINE DESIGN.

We.are.a.proud.supporter.of.LandMine Design, a.non-profit.

organization.working.with.women.from.a.tiny.village.in.Cambodia..

to.give.them.an.opportunity.to.earn.a.living.by.creating.unique..

jewelry.out.of.rolled.paper.beads.

WILDLAND FIREFIGHTER FOUNDATION.

We’re.honoured.to.support.the.Wildland Firefighter Foundation—

helping.families.of.firefighters.killed.or.injured.in.the.line.of.duty.


OUR FAMILY CARES.

GIVING BACK!

STEPHANIE, 17 Rare Genetic Disorder

I WISH TO GO TO AUSTRALIA

IN NOVEMBER, WE SENT STEPHANIE ON A WISH TO AUSTRALIA.

Monograms.Canada.is.honoured.to.assist.Make-A-Wish®.Canada.

in.granting.children.with.life-threatening.medical.conditions.their.

international.travel.wishes..Bringing.families.together.to.experience.some.

of.the.world’s.most.remarkable.destinations.is.what.we.do.best..We.are.

happy.to.help.make.the.wishes.of.equally.remarkable.children.come.to.life.

It’s.no.surprise.that.Stephanie,.who.aspires.to.be.a.marine.biologist,.

found.her.favourite.part.of.the.trip.to.be.an.excursion.to.the.Great.Barrier.

Reef.where.she.was.able.to.get.a.behind-the-scenes.tour.with.a.marine.

biologist..She.also.enjoyed.a.meet.and.greet.with.a.friendly.kangaroo.and.

thoroughly.enjoyed.the.tropical.weather.


RESERVATIONS: 800.268.1639 | GROUPS: 800.268.1639, EXT. 2 | INSIDE SALES: 888.268.1928

AG E N T L I N G O.C A