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TRACK DESCRIPTIONS

2017 SPRING AGENDA

Clinical Integration Track National Ballroom D

Implementing successful clinical integration involves the facilitation and coordination of patient care across a variety of settings and situations. The goal is to achieve care that is safe, timely, effective, efficient, patient-focused and affordable. This track will provide insights into improving clinical integration strategies and aligning incentives with behaviors for success. Discussions will cover a variety of timely clinical integration topics, including product standardization, clinical informatics, collaboration and physician involvement in supply chain.

Financial Performance TrackNational Ballroom B

Focusing on the fiscal health of your organization while meeting the demands for superior patient care remains a challenge. With new financial models, changes in the way payments are being made and stringent goals for reducing expenditures, financial decision makers face numerous critical decisions every day. Designed to target executives with direct responsibilities for financial management, contract negotiation and product pricing decisions, the sessions in this track will help you develop and implement financial strategies that will provide a positive impact on both patient experience and the bottom line.

Pharmacy TrackNational Ballroom A

The IDN pharmacy supply chain plays a vital role in patient outcomes and hospital pharmacy executives continue to look for innovative methods of improving quality while keeping costs low. The problems facing the pharmacy segment of healthcare are complex. Issues concerning compliance, changing regulations, pricing discrepancies, and product shortages are among the many topics that will be discussed.

Strategic Management TrackInternational Ballroom III

Strategic management is more than just an annual SWOT Analysis. It’s an ongoing and critical process that identifies goals and prepares you, your team and your organization for every contingency. With the healthcare industry undergoing radical changes, strategic management is more important than ever. In this track, emphasis will be given to innovative methods of addressing issues that impact healthcare executives, including provider and supplier collaboration, training new leaders, key performance indicators, and future trends that are emerging.

Supplier Strategies TrackInternational Ballroom II

Sweeping changes in healthcare have changed the way IDNs do business in almost every area, including how they source and purchase supplies in this new landscape. The demand for quality-driven healthcare outcomes requires providers to more effectively demonstrate value in every purchasing decision. As a result, suppliers must demonstrate their willingness to be partners in this effort. Sessions in this track will help you gain a better understanding of what today’s IDNs are looking for from their suppliers. Much of the discussion will focus on collaborative partnerships and insights concerning the provider sourcing process.

Idea Exchange Royal Dublin A, Royal Dublin B

Idea Exchanges are designed to go in-depth on challenges impacting the healthcare supply chain. These sessions are designed around peer learning and actively encourage participation from each attendee. Moderators are available to guide discussion but real learning comes from the ideas generated from the attendees.

Supply Chain SummitsInternational Ballroom II, International Ballroom III

Join executives from Cleveland Clinic, Fairview Health, Hospital Sisters Health System, Intermountain Healthcare, Trinity Health, and UPMC as they showcase their organization’s supply chain accomplishments. New to the IDN Summit on Wednesday, April 12th, the Supply Chain Summits feature forward-thinking supply chain leaders as they provide strategies and solicit ideas on their organization's recent supply chain initiatives. Open to all attendees following the Product Showcase Breakfast.

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22 2017 SPRING IDN SUMMIT & REVERSE EXPO

SUNDAY, APRIL 9

RegistrationRotunda

Welcome LoungeRotunda

IDN Insiders Session International Ballroom III

Enjoy an opportunity to network and gain the knowledge to maximize your IDN experience. The IDN Insiders Session will provide you the ability to learn about the educational offerings, networking opportunities, and how to accomplish all the goals you set for you and your organization.

MONDAY, APRIL 10

RegistrationRotunda

Team Building Challenge: A Gift for Teaching Sponsored by Vizient (Registration Required. See Summit Registration for more information.)Osceola Ballroom

Explore the true meaning of giving back by investing the first morning of your IDN Summit experience helping to pro-vide resources and free surplus materials to teachers and students in need. You’ll work in a collaborative environment of ten team members to benefit the Orlando-based non-profit, A Gift For Teaching. Comfortable clothing recommended.

Focus Groups: Invitation Only. Registration required. See Summit Registration to register and for more information.Legends Boardroom, Royal Dublin A, Royal Dublin B, Oakmont A, Oakmont B

Gather with your peers in this small-group research setting as you share observations and insights on some of the issues having the greatest impact in the healthcare supply chain. Host companies see your opinion on industry trends, business priorities, and other facets of the healthcare supply chain. Additionally, you will learn the perspectives of fellow healthcare supply chain leaders. Each focus group is limited to 10 attendees.

Amazon Business: Innovations in Healthcare ProcurementLegends Boardroom

Infor: Will RFID Replace Bar Code Scanning in the Healthcare Supply Chain?Royal Dublin A

Medpricer: Overcoming Critical Challenges to Gaining Purchased Services Cost Savings Royal Dublin B Olympus: Future Imaging Trends and Needs in the OR and GI Lab Oakmont B

ROi: Predictive and Prescriptive Analytics: The Future of Capturing and Mining Data to Identify and Achieve Cost Savings to Improve Financial HealthOakmont A

Supplier Welcome EventInternational Ballroom II

Enjoy bagels, fruit and coffee as you’re welcomed to the Spring IDN Summit.

Transforming Contracting EngagementInternational Ballroom II

Moderator: Ed Kuklenski, Principal and Co-Founder, Insurance Point

Presenters: Randy Piper, Vice President Non-Acute, Custom and Alliances Contracting, Intalere and Scott Schofield, Director of Category Management Operations, Intermountain Healthcare

In 2016, the Intalere Contracting Team began a transformation initiative, in collaboration with Intermountain Healthcare resources, to enhance the group purchasing production engine and better align with stakeholders, including suppliers and members. This session will discuss what has been the focus of this transformation and the impact that it has had on the supply chain services model.

4:00 pm – 8:00 pm

4:00 PM – 7:00 PM

5:00 pm – 6:00 pm

7:00 am – 7:00 pm

7:30 am – 10:30 am

8:00 am – 10:30 am

9:00 am – 9:15 am

9:15 am – 10:15 am


Learning Objectives: 1. Discuss methods to align strategies to leverage the strengths and goals of your organization in order to maximize benefits. 2. Create an action plan to develop a communication and integration model that is flexible, focused on strategy and tactics, but also leaves room for innovation. 3. Identify the steps needed in order to implementing a scalable operations model that will support the future of supply chain services.

Driving Commitment Beyond A Traditional GPO ModelInternational Ballroom II


Presenters: Greg Firestone, VP, Provider Solutions, ROi; Chris Little, Clinical Category Director, ROi; Angela Miller, Director - Med Surgical Contracting, ROi; Josh Sandler, Vice President, ROi; and Jared Winchester, Senior Category Manager, ROi

ROi executives, sourcing team members and key customers will share insights into the expectations of ROi suppliers, and the benefits that ROi suppliers can achieve through a strategic and committed contractual relationship with ROi and our Members.

Learning Objectives: 1. Analyze the components of an integrated supply chain. 2. Outline methods of driving clinical, operational and financial improvements through new supply chain models. 3. Evaluate strategies of reform that increase efficiencies and streamline processes.

Lunch N Learns: Invitation Only. Registration required. See Summit Registration to register and for more information.Augusta A & B, ChampionsGate, Colonial A & B, Congressional A & B, Olympic A & B

Lunch N Learns are in-depth educational forums offering opportunity for discussion of current issues impacting the healthcare supply chain. These sessions provide the chance for honest and open dialogue about strategies, problem-solving and informed decision making in the changing atmosphere of the healthcare supply chain.

Led by Industry leaders, these provider-only sessions are designed to be interactive and provide access to experts from a variety of backgrounds and experiences. Each session will afford ample opportunity for open dialogue with the presenting companies. Session content begins at approximately 11:15 AM with a light lunch served beginning at 11:00 AM.

Cook Medical: A Basic Understanding of Clinical Data and Its Influence in Value AnalysisCongressional A & B

GHX: The Value of Clean Data in Supply Chain and Clinical EnvironmentOlympic A & B

Impinj: Right Place, Right Time, Right Patient. How Do You Know?Colonial A & B

Infor: Using Data Science to Optimize the Supply ChainAugusta A & B

Vizient, Inc.: Connect to A New View – The Evolution of Supply Price PerformanceChampionsGate

The Power of the Collective: Tapping Into A Collaborative CultureInternational Ballroom II


Speakers: Debora Alessi, MBA, C.P.M., Director of Contracting, Surgical and Nursing, CCG, Premier, Inc.; David Finley, VP, Strategic Supplier Engagement, Premier, Inc.; and Mike Maguire, VP, Strategic Sourcing, Premier, Inc.

Premier has always thrived on its collaborative approach. It fuels our growth and sparks how we continue to deliver value to our members. Join us as we discuss the role collaboration plays between Premier and its members in our routine interactions, compliance enforcement and responsiveness to various contracting appetites.

Learning Objectives: 1. Identify the components that make up performance groups and physician-led cohorts. 2. Analyze methods of maintaining support of self-contracting efforts. 3. Discuss the expectations and best practices for collaborative relationships.

10:30 am – 11:30 am

11:00 am – 12:45 pm

11:45 am – 12:45 pm


Optimizing the Value of Your GPO Relationship Through Scale, Scope and InnovationInternational Ballroom II


Presenter: Chris McDown, Senior Vice President, Sourcing Operations, Vizient, Inc.

Vizient's expanded scale and breadth and depth of offerings are enhancing how we work with members to help them solve health care's most pressing challenges. Vizient executives will share how our enhanced capabilities translate into expanded connection points for suppliers and new opportunities to transform transactional relationships into strategic partnerships. Additionally, participants will have an opportunity to connect directly with Vizient sourcing leaders in the various contracting disciplines.

Learning Objectives: 1. Identify three challenges facing supply chain executives. 2. Discuss opportunities for suppliers to develop innovative strategies to handle market changes. 3. Demonstrate knowledge of methods to drive value through shared ownership models.

Implementing Meaningful Methods of Clinical IntegrationNational Ballroom D

Moderator: Henry Tomasuolo, Vice President for Support Services, Boston Children’s Hospital

Presenters: Rob Kurtz, Sourcing Manager, Supply Chain Organization, Intermountain Healthcare and Dawn Watkins, MBA, CMRP, Strategic Sourcing Manager, UF Health Shands

Clinical Integration has moved to the forefront in healthcare reform discussions. There is a growing need for system-wide change in order to meet the criteria for improved patient care and achieve economic rewards for efficiency. There are different models of Clinical Integration and each presents its own set of challenges. Some systems target particular areas, while others take a whole-system approach. Whatever the method, Clinical Integration is routinely considered to be a vital component in a healthcare system’s ability to survive and thrive in the new era of healthcare reform.

Part 1 of this session will discuss the benefits of aligning product standardization to supplies that can produce the best clinical outcomes for patients in addition to reducing inventory within a facility. Product standardization can also be an effective way to reduce supply costs before product even arrives at the hospital or facility. Emphasis will be given to techniques of reducing the number of vendor sources, selecting best-in-class products, reducing waste, and increasing buying power. Learn how to use product standardization to reach the goals of excellent and consistent care, patient safety, increased efficiency, while lowering costs at the same time.

A significant portion of a hospital’s operating expenses are spent on supplies, and managing clinical informatics in supply chain is a critical component in controlling the Patient Bill of Materials. Part 2 of this session will give you the tools you need to utilize informatics to better manage supply selection and processes, reduce waste, and cut costs. Streamlining critical supply chain functions results in reduced inventory variance and saves money. This session will also address how to identify and eliminate discrepancies between informatics and the Patient Bill of Materials.

Learning Objectives: 1. Formulate new product standardization processes. 2. Describe how to use product standardization to improve care and reduce costs. 3. Demonstrate opportunities for better control of the Patient Bill of Materials.

Innovation in Financial Decision MakingNational Ballroom B

Moderator: Bruce Carlson, Corporate Director, Material Management, Valley Health

Presenters: Tony Benedict, Partner, Omicron Partners, LLC and Cheryl Watkins-Knowles, Director of Purchasing, Supplier Diversity and Integration, Supply Chain, Palmetto Health

IDNs are searching for more effective methods of doing business across the board. The pressure to reduce costs and improve quality is at an all-time high. In order to make informed financial decisions, managers must have accurate and timely information and must know how to use it effectively.

This session will highlight a few of the increasingly complex decisions that face IDN financial decisions makers on a regular basis. Learn how to best evaluate and measure the potential benefits and pitfalls of insource vs. outsource, make vs. buy, and other types of sourcing dilemmas. A number of factors are considered when making these decisions, including the organization’s size, its location, patient needs, etc. Attention will also be given to the growing number of hybrid partnership models and how those models function.

1:00 pm – 2:00 pm

1:00 pm – 2:15 pm

1:00 pm – 2:15 pm

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Next the presenter will share information about the growing trend of using Value Analysis Teams to seek out opportunities for savings in the area of Purchased Services. Purchased Services are often the last area within an organization to receive Value Analysis scrutiny, but with C-Suite support, the opportunities for savings are significant. Discussion will center around methods of tracking savings, and how best to achieve value in the areas of quality, safety, cost and performance. Learning Objectives: 1. Identify methods of innovation in financial decision making. 2. Differentiate the types of financial decisions facing IDN executives in today’s healthcare landscape. 3. Demonstrate knowledge of the role of Purchased Services Value Analysis Teams.

Strategies to Optimize 340B Opportunities National Ballroom A

Moderator: Joe Quinones, Senior Assistant Vice President for Contract, Administration & Control, NYC Health & Hospitals Corporation

Presenters: Casey Nelson, Pharm.D., CEO, Ideal Therapeutics and Ideal Health Strategies and Rishi Patel, Chief Pharmacy Officer, Community AIDS Organization

Is your hospital making the most of 340B savings and maximizing the revenue potential available from the program? As the dynamics of this program have changed since its inception to include more facilities than before, a growing number of health systems are looking to take advantage of the increased potential for savings, new revenue opportunities and better access to critical medications for patients who need them.

The presenter will give an overview of the status of 340B compliance legislation as it stands and the potential for changes from Congress in the future. Real-life case studies will be used to help understand and simplify the complexity of the 340 B program. Learn strategies to optimize compliance and maximize the opportunities available for eligible health systems. Focus will also be placed on the increasing number of contract pharmacy networks in hospitals and satellite locations.

Learning Objectives: 1. Define methods for effectively managing 340B requirements. 2. Analyze the potential for savings, revenue and prescription access that 340B provides. 3. Identify strategies for implementing 340B without increased administrative burdens.

Panel: Transforming for Supply Chain 2.0 and BeyondInternational Ballroom III

Moderator: Ed Hisscock, Vice President of Clinical Sourcing and Infomatics Transformation Officer for Non-Labor Spend, Trinity Health

Panelists: Joe Colonna, Vice President of Supply Chain, Piedmont Healthcare and Tony Ybarra, CMRP, SVP Supply Trust, Community Hospital Corporation

The face of healthcare is always changing, but with a new administration taking office in January and the Affordable Care Act under new scrutiny, the future is uncertain. No matter what happens with the ACA, one thing remains the same -- healthcare providers are committed to providing the best possible care for their patients at the lowest feasible cost.

This panel of supply chain leaders will share what they are doing to prepare for the future. Hear these executives discuss the people, processes and technology changes they are seeing and their plan to embrace the strategic supply chain in the future. The trends and resources that procurement organizations can use to deliver the supply chain of the future will be explored. Make sure you and your organization are ready for the new economy.

Learning Objectives: 1. Identify opportunities for improved supply chain efficiencies. 2. Outline the methods to best align and transform supply chain processes. 3. Analyze and discuss the impact of healthcare reform now and in the future.

Effective Networking 2.0Royal Dublin A

Moderator: Lisa Williams, Principal Consultant and Coach, Lisa Williams Coaching

Some love it and some hate it -- networking! Regardless of your comfort zone, networking is an important component of business development, team building and fostering personal relationships. This session will continue the conversation from last year’s Idea Exchange about effective ways to network -- from tips and best practices to finding the right connections and making the most of your environment. In this highly interactive session, participants will practice networking while also sharing effective and authentic networking strategies.

1:00 pm – 2:15 pm

1:00 pm – 2:15 pm

1:00 pm – 2:15 pm

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Learning Objectives: 1. Explore the benefits and barriers to networking. 2. Devise new strategies for effective networking. 3. Demonstrate identifiable networking techniques.

Cybersecurity Program & Credible HIPAA ComplianceRoyal Dublin B

Moderator: Ali Pabrai, CEO, ecfirst

The need for strong cybersecurity measures impacts every hospital, every employee and every patient. This interactive session will explore and discuss cybersecurity concerns and action steps that can be taken to lower business risks. Each participant will have the opportunity to complete a self-assessment checklist to review and examine the state of their organization’s security posture and policies. Collaborate with others in this interactive session on cybersecurity challenges and learn best practices.

Learning Objectives: 1. Identify cybersecurity challenges and HIPAA compliance requirements. 2. Determine the scope of a HIPAA security risk assessment. 3. Create action steps to lower business risk and improve cybersecurity processes.

Collaborative Partnerships That Make the Difference National Ballroom D

Moderator: Mike Neely, Director, Supply Chain, Southcoast Health System

Presenters: Amy Cooper, Corporate Director, Clinical Value Analysis, Supplies and Services, Bon Secours Health System and Sharat Kusuma, MD, FAAOS, Engagement Manager, McKinsey & Company Collaboration is a key component to navigating the complex paths that make up the road map of healthcare today. Leading your organization with transformative ideas and processes is easier when successful collaborations are implemented. Such collaborations lead to better outcomes, produce mutual benefits, and often result in significant savings for both parties. This session will present two examples of innovative collaborations in the healthcare supply chain.

Part 1 of this session will focus on the potential for collaborative partnerships between Materials Management and Nursing to positively impact quality, patient safety and reimbursement. Discussion will center on methods that nurses and materials mangers can use to allocate roles, responsibilities and resources in order to form a mutually beneficial collaboration. Learn how to approach the developmental challenges of collaboration and best practices for finding, nurturing and sustaining collaborative partnerships.

Then hear about innovative methods that allow health systems to create significant value and cost savings in their procurement of clinical items and expensive "physician preference items". Learn how to better harness the clinical knowledge of and align the incentives of physicians when considering product choice, contracting, and vendor negotiation strategies. The presenter will share best practices for utilizing the expertise and knowledge of physicians when comparing such clinical items and opportunities to create sufficient alignment or incentives for physicians.

Learning Objectives: 1. Analyze and discuss the benefits of collaborative partnerships. 2. List the various methods for building and maintaining collaborations. 3. Discuss potential solutions and root causes of problems commonly faced when purchasing PPIs.

A LEAN Approach to Supply Chain Integration and Project ManagementNational Ballroom B

Moderator: Frank Cirillo, Vice President, Business Strategy, GNYHA Ventures, Inc.

Presenters: Ann Marie Ferguson, Associate Director of Supply Chain Operations, NYU Langone Health System; Ritika Ghose, Senior Consultant, Nexera, Inc.; Kenneth Scher, Senior Manager, Nexera, Inc.; and Régine Villain, VP, Supply Chain Operations, NYU Langone Health System

Quality and efficiency are at the core of accountable care. This session will explore methods to utilize LEAN methodologies in order to simplify and streamline supply chain integration and project management. Adopting a LEAN approach means ensuring patient safety and quality of care by implementing strategies that focus on eliminating waste through the use of error-proofing processes such as checklists, increasing transparency in all transactions, and establishing collaborative relationships.

1:00 pm – 2:15 pm

2:30 pm – 3:45 pm

2:30 pm – 3:45 pm FP


A team-based approach, LEAN emphasizes having a quick-response strategy in place for all eventualities. The presenters will discuss concepts, opportunities, methodologies and applications in the supply chain that will help you energize and revitalize your supply chain. Explore LEAN techniques that will enable you to find and fix problem areas, minimize transaction and productions costs, and manage risk. Focus will also be given to the successful alignment of supply chain operations and contracting practices in order to establish an effective, unified and consistent delivery of care with these new types of relationships.

Learning Objectives: 1. Identify strategies to implement LEAN approaches in order to reduce waste. 2. Analyze the benefits of a team-based approach to supply chain integration. 3. Outline the methods to create LEAN supplier networks.

Evaluating CSCs and KPIsNational Ballroom A

Moderator: Meena Rupani, Director Strategic Sourcing – Pharmacy, Trinity Health

Presenter: Rita Jew, Director of Pharmacy, UCSF Medical Center

Hospital pharmacy operations are feeling pressure from a number of recent developments, including the growth of specialty drugs and the movement towards hospital systems looking to their pharmacy operations as a source of revenue growth. As a result, hospital pharmacies are increasing their efforts to find new initiatives that can increase revenue while maintaining the utmost patient safety and optimal outcomes.

Part 1 of this session will explore the pharmacy cost-savings opportunities and important considerations when implementing consolidated services centers. A number of health systems are finding theses centers to be an effective way to decrease medicine inventory and overhead. In addition, they serve as an avenue for managing drug shortages and improving processes through automation, script-mailing, compounding and unit dosing. Conversely, there are other issues that may negate the cost savings and need to be considered such as transportation and lead time in production. In addition, movement of medication may be a challenge rather than an advantage and the centralized model may increase rather than decreased costs and reduced waste.

Another area that offers potential for improving margins is in performance tracking in medication management. Discussion will include using Key Performance Indicators (KPIs) to measure performance from financial, operational, clinical and professional development perspectives. Ensuring that these indicators are objective and measurable is important as well. Methods to enhance accountability and ensure that KPIs are in line with the organization’s mission will also be covered.

Learning Objectives: 1. Explain the dynamics of Consolidated Services Centers in the Hospital Pharmacy setting. 2. Describe three characteristics of effective Key Performance Indicators. 3. Identify opportunities for improvement in methods of medication management.

Best Practices in Provider-Supplier Collaboration International Ballroom III

Moderator: Dennis Daar, Managing Partner, Medical Strategies International

Presenters: Randy Hayas, Chief Supply Chain Officer, Orlando Health and Sean Poellnitz, Director, Contracting & Resource Utilization, CHRISTUS Health

As hospitals face mounting pressure to reduce costs without reducing the quality of patient care, more health systems are building successful and transformative collaborations involving their supply chain partners. These relationships can yield benefits for both organizations. In today’s healthcare arena, providers and suppliers are learning to find new and inventive ways to work together to reduce costs by eliminating them from the entire system, rather than simply shifting them. The result is a mutually improved bottom line.

This panel will feature executives from two health systems sharing the methods they have used to implement provider-supplier collaboration. Hear how they have used such collaboration to cultivate opportunities for aligned incentives through open conversations, transparency and accountability. Knowing that both providers and suppliers depend on each other for survival, it makes sense that each must strive to work together to best benefit themselves and the healthcare industry. Executives from these two systems will share concrete examples of their current successes and their plans for increased collaboration in the future.

2:30 pm – 3:45 pm

2:30 pm – 3:45 pm

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Learning Objectives: 1. Outline the varied dynamics and cost cutting potential that can be realized through supplier-provider collaboration. 2. Analyze the results of health systems who have implemented provider-supplier collaborative relationships. 3. Identify proven methods of leveraging the power of provider-supplier collaborations to improve outcomes.

The Decision-Making Process on Product/Service SelectionInternational Ballroom II

Moderator: Michelle O’Connor, President and CEO, CMR Institute

Presenters: L. David Harlow, III, BS, Pharm D., Assistant Vice President for Professional Services, Clinical Pharmacy, Clinical Laboratory and Disease Management, Martin Health System; George Hersch, Vice President, Materiel Management, Norton Healthcare and Steve Patton, Interim AVP of Supply Operations, Medstar Washington Hospital Center (Vizient, Inc. Contractor)

Healthcare organizations face increasing challenges to reduce operational costs while improving the quality of patient care and services provided. Supply chain leaders make decisions that impact a large portion of a hospital’s budget and ensure that the right products are delivered to the right locations at the right time and in the right quantity. Efficiently managing the healthcare supply chain is a difficult task and many factors go into each product and service selection.

Hear from a panel of providers as they share the decision-making process in their organizations. Learn what providers are looking for from the supplier community and how suppliers can better prepare for the challenges that lie ahead. Panelists will outline expectations, relationship building techniques and share best practices from existing product service/sourcing partnerships.

Learning Objectives: 1. Define the supply chain challenges facing hospitals and health systems. 2. Identify ways providers and suppliers can forge stronger partnerships. 3. Describe the key drivers influencing healthcare decision makers.

Dimensional LeadershipRoyal Dublin A


The most effective leaders exercise Dimensional Leadership and are skilled at leading from the front, leading from beside, leading from behind, leading from the field, and leading from within. When leaders are aware of the various places from which they lead, they can become agile leaders who transition their leadership style based on the situation. In this Idea Exchange, participants will engage in conversation about the various ways in which they lead, discuss team/organization dynamics that alter how/from where they lead, and discuss how to expand their leadership effectiveness as a response to the VUCA challenges of the 21st century.

Learning Objectives: 1. Explain the importance of being an agile leader and exercising Dimensional Leadership. 2. Describe the various ways in which we lead and how to effectively lead in various situations. 3. Identify strategies to increase leadership adaptability.

Finding Value in Purchased ServicesRoyal Dublin B

Moderator: Michael Hinojosa, Director, Contracting & Resource Utilization-Purchased Services, Supply Chain Management, CHRISTUS Health

As hospitals face mounting pressure to reduce costs and streamline processes, Purchased Services are often targeted as an area for improvement. Purchased Services can often drain significant amounts of time and money because they are diverse and often there is no standardized review process in place. Discuss the challenges in the area of Purchased Services and share best practices with your peers in this interactive session.

Learning Objectives: 1. Identify challenges in the area of Purchased Services. 2. Determine methods for collaboration to improve the Purchased Services process. 3. Create action steps to drive down Purchased Services costs.

2:30 pm – 3:45 pm

2:30 pm – 3:45 pm

2:30 pm – 3:45 pm


4:00 pm – 5:15 pm

4:00 pm – 5:15 pm

4:00 pm – 5:15 pm

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Panel: Physician Involvement in Supply ChainNational Ballroom D

Moderator: Mike Langlois, Healthcare Supply Chain Resource, Langlois and Associates, LLC

Panelists: Malcolm Henoch, MD, SVP and Associate Chief Medical Officer, Beaumont Health; Neeta Moonka, MD, Physician Advisor, Supply Chain, Virginia Mason Medical Center and Timothy Schloss, MD, Section Chief: Interventional Cardiovascular Medicine, Mercy Clinic Heart & Vascular

The ACA is changing the paradigm with regard to physician involvement in the supply chain. Collaborating with physicians is a dynamic that is unique to the healthcare supply chain. As IDNs become more complex, finding techniques for improved collaboration between physicians and supply chain is a vital component in reaching the goals of improved patient outcomes and affordable care.

This panel of three physicians will address the unique role of physicians in the healthcare supply chain today. They will share best practices learned from their experiences in supply chain involvement. Having physicians involved in the process makes it more efficient and effective for all involved, especially when trying to standardize physician preference items. Hear how implementing a physician-engaged sourcing model results in clinically aligned sourcing and utilization and reduces clinical variation.

Learning Objectives: 1. Identify techniques for better physician-supplier collaboration. 2. Evaluate the unique role of physicians in the healthcare supply chain. 3. Analyze how to best implement and leverage physician engagement in supply chain.

Developing A Balanced Scorecard to Measure Organizational Performance National Ballroom B

Moderator: Sean Poellnitz, Director Contracting & Resource Utilization, CHRISTUS Health

Presenters: Ed Hardin, Senior Vice President Supply Chain Management, Beaumont Health and Dennis Mullins, Senior Vice President, Supply Chain Operations, Indiana University Health

The goals of healthcare organizations must be met amid complex settings where critical decisions are made every day and the needs of diverse groups of stakeholders must be taken into consideration. Within this unique setting, the connections between how goods and services can support the strategic goals of health care organizations need to be clearly demonstrated.

The Balanced Scorecard is an integrated performance management system that can link organizational strategy with specific activities. This method of establishing a “clear line of sight” between planning and action, combined with identifying the metrics that appropriately assess the results of those actions, can be invaluable for organizations. Specifically, a Balanced Scorecard approach enables suppliers to work more closely with healthcare organizations to integrate the value proposition of the offered goods and services into the activities already identified to help the organization reach its goals.

This session will address the ways the logistics of the Balanced Scorecard are applicable to healthcare organizations and what impact implementing this method might have on your system. Discover how your organization can adopt a structured evaluation framework to drive more effective purchasing decisions.

Learning Objectives: 1. Analyze the unique opportunities available through the use of the Balanced Scorecard. 2. Describe a Balanced Scorecard and how it can connect strategy and action. 3. Identify Balanced Scorecard strategies that work to enable suppliers to better present their services in ways that help healthcare organizations achieve their goals.

Panel: Health System Trends to WatchNational Ballroom A

Moderator: Bill Martin, Vice President, Sourcing, Purchasing, and Value Analysis, Beaumont Health System

Panelists: Vincent Giambanco, Operational Pharmacy Director, NYCHHC; Deborah Simonson, VP, Pharmacy Services, Ochsner Health System and Bill Wilson RPh BCPS, Pharmacy Manager, Orlando Regional Medical Center

Amid a changing landscape and the potential for reform to the Affordable Care Act, IDNs are seeing a number of new trends developing in the healthcare space. Hospital pharmacy services have grown significantly over the last several years due to a number of factors, including the increase in specialty pharmaceuticals and the growth in hospital pharmacies continuing to provide medications to patients after release. As a result, hospital pharmacies are transforming both the services they provide as well as the way those services are implemented and evaluated.


This session will examine the emerging trends in healthcare pharmacy services. Discussion will include a number of recent trends, including the expanding role of the pharmacist in patient care and follow up, as hospitals increasingly look toward hospital pharmacies to work with patients and the management of their medication upon release in order to help reduce readmission rates. Other trends include the increase in centralized pharmacy operations and the growing need for more accurate patient data that can be updated in real time. This panel of experts will discuss these key trends and the opportunities they provide for your organization’s pharmacy services to reduce costs, increase efficiency and improve patient outcomes.

Learning Objectives: 1. Analyze and identify the factors contributing to the changes in the hospital pharmacy setting. 2. Outline best practices for maximizing revenue and efficiency. 3. Identify opportunities for new pharmacy initiatives in your organization.

The Dynamics of Change Leadership International Ballroom III

Moderator: Bruce Carlson, Corporate Director, Material Management, Valley Health

Presenters: Joe Colonna, Vice President of Supply Chain, Piedmont Healthcare and Nick Gaich, CEO, Nick Gaich and Associates

This session will take a non-traditional approach to explain the need for and how to make changes in a traditional profession. Mastering the principles and tools of change management are key to driving a strong, sustainable strategic direction for your organization. Having an integrated change management strategy allows you to fully leverage the tools of operational performance and organizational development. Total engagement is vital to the success of any such strategy.

This session will give you the tools you need to embrace change, fear and failure as catalysts for success. Learn how to recognize and leverage change as a strategic advantage. The presenters will share the three types of change, along with specific leadership strategies and approaches to achieve and sustain optimal results. Assess your change leadership capabilities in this informative and interactive session.

Learning Objectives: 1. Recognize the importance of developing an “Exponential Mindset”. 2. Discuss the strategic advantages of embracing change in today’s healthcare environment. 3. Assess the steps necessary to move from intent to action in a leadership role.

Panel: Moving From Transactional to Collaborative PartnershipsInternational Ballroom II

Moderator: Maria Hames, Partner, HealthCare Links

Panelists: Richard Bagley, Director SCO Business Development, Intermountain Healthcare; Michael Louviere, System VP Supply Chain, Ochsner Health System; and James Oliver, CEO, Yankee Alliance An understanding of the challenges faced by healthcare systems to better align product and service strategies is critical knowledge for today’s supplier to have. Conversely, suppliers face their own unique challenges brought about by the changing healthcare landscape. Just a few of these are new business processes, greater budget constraints and shifting client expectations. Collaborative partnerships between suppliers and providers are gaining popularity as an effective and mutually beneficial method of increasing profitability, improving services and maintaining the best possible patient care. This panel of experts will offer tactics for forming and nurturing these types of collaborative partnerships. Panelists will share what is working for them in their systems and in their partnerships with suppliers. From improvements in standardization to better analytics, such partnerships are increasing both in number and in scope. They can pay dividends in a variety of ways, including product consistency, lower costs, improved inventory levels and reduced waste. Find out how to make the move to more collaborative partnerships with the providers you serve.

Learning Objectives: 1. Evaluate the challenges faced by IDNs and their impact on supplier relationships. 2. Learn how collaborative partnerships can lead to high-performing commercial teams that drive increased revenue. 3. Discover tactics you can implement immediately to reorganize your team’s priorities and account plans.

4:00 pm – 5:15 pm

4:00 pm – 5:15 pm


4:00 pm – 5:15 pm

4:00 pm – 5:15 pm

5:30 pm – 7:00 pm

7:00 am – 5:30 pm

7:00 am – 8:00 am

8:00 am – 9:15 am

Tali Sharot Neuroscientist, Author and Human Behavior Expert

Using Emotional Intelligence to Enhance Effective Communication With Your TeamRoyal Dublin A


Do you sometimes feel like you’re not being heard? Could your team increase productivity and engagement if commu-nication was more effective? This session will spotlight ways to increase your one-on-one communication effectiveness with peers, teams, and clients by using core elements of Emotional Intelligence: self-awareness, self-regulation, empathy, and motivation to gain buy-in and build stronger teams.

Learning Objectives: 1. Discover effective strategies to gain increased self-awareness of the ways your current communication style influences others. 2. Explore strategies to communicate with individuals who have personality and communication styles that differ from yours. 3. Differentiate ways to effectively communicate verbally and non-verbally.

Integrating Value Analysis and SourcingRoyal Dublin B

Moderators: Sue Knapp, Value Analysis Nurse/Emergency Preparedness Coordinator, Highland Hospital; Robin Lane, Senior Manager, Value Analysis, Pensiamo; Melanie Miller, Healthcare Value Analysis Consultant; and Laura Polson, Clinical Quality Value Analysis Facilitator, Baptist Health Floyd Hospital

Value Analysis is an essential component in the delivery of healthcare services and encompasses a broad range of products and services. This session will explore the role of Value Analysis in strategic sourcing and purchasing initiatives. Learn how collaborative integration can help your organization achieve greater savings and improve outcomes. Exchange ideas with your peers in order to improve best practices and overcome obstacles.

Learning Objectives: 1. Define sourcing and value analysis for your facility. 2. Describe techniques for Value Analysis and sourcing integration/cooperation. 3. Identify methods to solve problems and break down traditional barriers in Value Analysis.

GPO ReceptionsChampionsGate, Colonial A & B, Congressional A & B, Olympic A & B

Intalere Taco Tuesday Colonial A & B Premier, Inc. Southern Inspiration Congressional A & B ROi Hawaiian Luau Olympic A & B Vizient, Inc. Game Night ChampionsGate

TUESDAY, APRIL 11 RegistrationRotunda

Product Showcase and BreakfastNational Ballroom

Launch your day with a full breakfast while getting the inside track on some of the latest products and services available to IDNs. Visit with leading suppliers and find out more about some of the newest innovations in the industry.

Executive Leadership KeynoteInternational Ballroom

Part of our daily job as humans is to affect others; we guide patients, advise clients, inform colleagues, impact change, and drive results. We do this because we each have unique experiences and knowledge that others may not. But how good are we at this role? Turns out we systematically fall into suboptimal habits when trying to change others' beliefs and behaviors. Many of these instincts—from insisting the other is wrong to exerting control—are ineffective, because they are incompatible with how the mind operates. Tali Sharot, a leading behavioral neuroscientist and author of an upcoming book on influence, explains how an attempt to change will be successful only if it is well-matched with the seven core elements that govern how we think. She shows how each of these factors can either hinder or help an attempt to influence others in positive ways.


Break

Chuck Lauer’s Thought Leadership PanelInternational Ballroom

Many factors point to seismic change impacting the US healthcare industry but some factors indicate change is occurring at a pace similar to turning a battleship. Which is it? This panel of leading physicians and government experts will discuss these factors and what they believe is in store for US healthcare delivery. As you have come to expect from Chuck, all topics will be addressed and there will be time devoted for audience interaction.

Break

Inspiring Others KeynoteInternational Ballroom

Are you challenged by life’s setbacks? Then meet Bonnie St. John, whose enthusiasm and personal story will drive you to confront challenges head-on to live a more meaningful life. Hear this gripping story of how a five-year-old girl who found herself dealing with a ‘Pinocchio-style wooden leg’ somehow discovered an inner resilience. This drive led her to become the first African-American ever to win medals in the Winter Olympics, a Magna Cum Laude graduate of Harvard and Rhodes Scholar, a bestselling author, Director of the White House National Economic Council and being honored at the White House by president George W. Bush. NBC News selected her as one of the five most inspiring people in America.

Product Showcase and LunchNational Ballroom

It’s time to relax and network with colleagues as you enjoy a full lunch at the Product Showcase. Enjoy the opportunity to visit with the participating companies and learn more about their products and services.

Provider and Sponsor-Only Access Reverse ExpoOsceola Ballroom

Reverse ExpoOsceola Ballroom

Summit ReceptionBallroom Commons

Join us as we celebrate the end of a successful day of networking and relationship building. Wear your favorite tropical attire and enjoy Florida craft beers and Florida-inspired cuisine.

9:15 am – 9:30 am

9:30 am – 10:45 am

10:45 am – 11:00 am

11:00 am – 12:00 pm

12:00 pm – 2:00 pm

1:30 pm – 2:00 pm

2:00 pm – 5:30 pm

7:00 pm – 9:00 pm

Chuck LauerHealthcare Policy Expert

Jeff Feit, MDVice President, Population Health;

Chief Operating OfficerValley Physician Enterprise

Hassan A. Tetteh, MD, MBA, FACS, FACHECommand Surgeon,

National Defense University

Bonnie St. JohnAuthor, Olympic Athlete and TV Personality


WEDNESDAY, APRIL 12

RegistrationRotunda

Product Showcase and BreakfastNational Ballroom

Launch your day with a full breakfast while getting the inside track on some of the latest products and services available to IDNs. Visit with leading suppliers and find out more about some of the newest innovations in the industry.

Senior Executives Forum (Invitation Only)ChampionsGate

Pharmacy Executives Forum (Invitation Only)National Ballroom A Supply Chain Summits International Ballroom II, International Ballroom III Intermountain Healthcare International Ballroom II

Presenter: Richard Bagley MBA, PMP, CPSM, SCO Commercialization Director, Intermountain Healthcare

Innovation is key to improving healthcare. Intermountain Healthcare has a history of providing innovative solutions that help meet the demand for high quality care at a sustainable cost. This session will highlight the path that Intermountain has taken on their journey of transformation. Hear examples of how to find solutions that help patients, best practices for working with clinicians, and lessons learned along the way. Intermountain’s distribution and utilization methods, in addition to their standardization processes, will also be discussed.

Learning Objectives: 1. Compare trends and techniques that are providing innovation at Intermountain Healthcare. 2. Outline processes that improve quality and reduce healthcare costs through education, innovation, and process management. 3. Strategize the ways that innovative processes can benefit your business. Cleveland Clinic: Inventory Management Transformation: Bringing Visibility to Your Clinical Inventory International Ballroom III Presenters: Steve Pohlman, Senior Director, Materials Management, Cleveland Clinic and Regina Schneider, Director of Nursing, Surgical and Emergency Services, Cleveland Clinic - Avon This session will take a deep dive into the Cleveland Clinic’s Inventory Management Transformation journey. The attendees will hear the story of how the Inventory Management Center of Excellence implemented the new inventory system in the new Cleveland Clinic Avon hospital. Attendees will learn how the Cleveland Clinic effectively manages expired items at the new Avon facility, how the Cleveland Clinic has real time visibility to all clinical inventory at the new Avon facility and how the Inventory Management COE and Material Management Operations worked with Nursing to improve workflows so Nursing and other clinical caregivers can work to the top of their licensure.

Learning Objectives: 1. Identify the challenges inherent in hospital inventory management. 2. Discuss methods for tracking inventory, managing expired items, and improving workflow. 3. Describe three strategies for improving inventory management in your organization.

Break Trinity HealthInternational Ballroom II Presenters: Darren Vianueva, Vice President, Trinity Health; Jennifer K. Kleabir, Director - Strategic Sourcing - Logistic Service Agreements, Trinity Health; and Scott D. Gasiorek, Director, SCM Informatics, Trinity Health

7:00 am – 10:00 am

7:00 am – 8:30 am

7:00 am – 12:00 pm

8:00 am – 12:00 pm

8:30 am – 12:00 pm

8:30 am – 9:30 am

8:30 am – 9:30 am

9:30 am – 9:45 am

9:45 am – 10:45 am


Trinity Health is a national Catholic health system whose mission is to be a transforming and healing presence within the communities they serve. This session will highlight Trinity’s recent implementation of new Master Data Management measures. These new processes allow Trinity Health to more accurately measure data, resulting in fewer errors and improved customer satisfaction and patient care. Discussion will also include Trinity’s network of distribution centers that provide its hospitals throughout the U.S. with medical supplies. This network has cut costs and allowed Trinity to gain more control over their supply chain.

Learning Objectives: 1. Outline the dynamics of Master Data Management processes and procedures. 2. Describe three challenges health systems face when measuring and managing data. 3. Discuss how to achieve distribution and supplier collaboration.

Fairview Health ServicesInternational Ballroom II

Presenter: Kelly Nelson, System Director Supply Chain, Fairview Health Services

Fairview Supply Chain is driven to innovate in all the work we do. This session will explore some case studies on how Fairview has innovated in areas of risk-based contracting to change how vendor relationships can look. Supporting alterative care locations of care including clinic’s, homecare, hospice and long term care in with supply chain operations in a way that pushes the acute care value and reduces the total cost of care. Delivering value by looking past the cost of the widget into how we utilize products to explore quality and application of products that provide the best outcome for our patients.

Learning Objectives: 1. Define risk-based contracting and its role in supply chain. 2. Identify best practices for cost-reduction, utilization review and reduction in variation in supply chain operations. 3. Examine tools to identify savings opportunities in your organization.

Break UPMC: Elevating the Healthcare Supply Chain International Ballroom II Presenters: Jeromie Atkinson, Senior Director of Pharmacy, Pensiamo, Mary Beth Lang, EVP of Cognitive Analytics, Pensiamo, and Joe Walsh, EVP of Operations, Pensiamo

This session will provide an unprecedented overview of UPMC’s supply chain capabilities. Learn about the seven dimensions of category management and how this progressive approach to spend management can help you address all forms of value throughout your entire supply chain. Also hear about the transformative potential of machine learning and about how cognitive analytics is being applied to category management and to supply chain.

Learning Objectives: 1. Discuss the fundamental elements necessary to build a strong foundation for spend management programs. 2. Identify the seven dimensions of category management. 3. Develop strategies to improve spend management practices in your organization.

Hospital Sisters Health SystemInternational Ballroom III

Presenter: John Kautzer, System Director of Supply Chain Contracts, Hospital Sisters Health System

HSHS is undergoing a Supply Chain evolution. We will discuss our ERP, EMR and Clinical Engineering system wide conversions. In addition, HSHS is morphing and standardizing our Value Analysis process. Lastly, we will discuss the expansion of our supply chain services into the alternate site markets with particular focus on Home Care, Hospice and our Clinic groups.

Learning Objectives: 1. Discuss the changing supply chain processes being implemented at HSHS and in the healthcare space. 2. Describe the necessary steps that must be taken to standardize the value analysis process. 3. Analyze the potential for expanding into alternate site markets for your organization.

9:45 am – 10:45 am

10:45 am – 11:00 am

11:00 am – 12:00 pm

11:00 am – 12:00 pm

2017 spring agenda - amazon web services · 22 2017 spring idn summit & reverse expo sunday,...

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