Commerce Cloud & LightningFeatures and Roadmap

Michael BianchiDirector, Global UI/UXmichael.bianchi@tcs.com@mbianchi27

Commerce CloudEnterprise Cloud Commerce Platform

Formerly known as Demandware

Faster Innovation • Predictive Commerce • Unified Experience

Introduced at Dreamforce ‘16

Custom Success PlatformRetain

& AdvocateDiscover& Engage

Purchase& Fulfill

One platform• Powering all channels• web, mobile, social, in store

• Brands & Geographies

Highly Scalable• Multi-site, multi-language,

multi-currency• 45 global point-of-delivery• CDN built in• Seamless upgrades, robust

customizations, technology partner ecosystem

Innovative platform Build unique experiences with near-limitless flexibility

Mobile first responsive design

• Single code base• Build once, use anywhere

Apple Pay for mobile web

• One touch payments for Safari

Social integration• Pinterest and other channels

Open APIs

Mobile and Social Experiences

Manage product catalog, promotions, inventory and pricing

Visual drag-n-drop merchandising, A/B testing, SOE management

Single view of customer• Online and in-store

Integrated order capture• Omni-channel order

management & customer service

Business Manager Application

Predictive personalization

• AI to make all aspects of the shopping experience relevant

Predictive Sort – in Beta• Personalized search and sort

results based on individual behavior

Commerce data model• Rich data set in the cloud

available to Einstein with no integration required

Commerce Cloud Powered by Einstein

Mobile-first point-of-sale• Traditional and mobile sales,

returns, exchanges in real-time

Mobile-first store operations

• Inventory and cash management apps

Predictive commerce with Einstein

• Automate personalized experiences in the store

Commerce Cloud Store Deliver seamless experiences through unified commerce

More to come We’ll keep everyone updated as Commerce Cloud progresses in the market

Lightning’17 features and Roadmap

What we’ve seen

• New Navigation• Branding capabilities• Quotes• Email Authoring/Attachments• Role Hierarchy in Reports• All Orgs Upgraded to Enhanced/Lightning Charts in Salesforce1 Mobile App

Leading up to Dreamforce 16 - Now

Customize Records Home Winter ‘17• Pages per app

Spring ‘17• Pages per profile and record

type

Kanban View on objects Winter ‘17• Kanban for Leads, Campaigns,

and Contracts

Spring ‘17• Kanban on any object

Path on objects Spring ‘17• Custom Objects

Summer ‘17• Standard Objects

Visualforce in Lightning Experience Spring ‘17• Access Lightning Design

System directly in Visualforce

Base Lightning Components Winter ‘17• Simple forms• Navigation and utilities

Spring ‘17• Rich forms• Simple lists

Lightning Data Service Winter ‘17• View and access records• No APEX or SOQL• Offline capabilities

Spring ‘17• Multi record support• Full CRUD for a single record

Improved Developer Experience Spring ‘17• Improved debugging• Secure access to external end

points• Public access via sites

Lightning API Preview in Spring ‘17• API for building UI on top of

Salesforce data and metadata• Powers Lightning Experience

and Salesforce1 Mobile via Lightning Data service

• Build your own mobile or web app on top of the Lightning API

Lightning Component Builder Pilot in Spring ‘17• Template-driven creation• Create, style, update

components• Component library• Integrated reference

documentation

Lightning Container Components Preview in Spring ‘17• Use the JavaScript framework

of your choice• Angular, React, etc..

• Looks and feels just like Lightning components

• Lightning for Gmail• Opportunity Insights• Sales Console• Forecasting• Lightning Setup Flows and Setup Home• Social Interactions from the Feed • Account Hierarchy • Dupe Detect and Merge for Accounts and

Contacts • Dupe Management for Person Accounts • Report Subscriptions and Scheduling • Dynamic Report Filters via URL Parameters

• Lightning Global Actions• Dashboard Accessibility • Post Charts to Chatter and Follow

Dashboards • Quip Integration with Files Connect • Einstein Recommended Work Streams • Direct Messaging in Chatter • Einstein Recommendations: People,

Content, and Sentiment • Smart and Faceted Search • Live Feed Everywhere

Plus more Spring ‘17

thank y u