2016/2017€¦ · programme 3: detective service ... and the reflection thereof on the...
TRANSCRIPT
2016/2017
Performance Information
Management Framework
South African Police Service
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Contents
Introduction………………………………….…..…………………………………………………………………………… 2
FINANCIAL PROGRAMMES
Programme 1: Administration…………………………………………………………………………………………….3
Programme 2: Visible Policing…………………………………………………………………………………………..36
Sub-programme: Crime Prevention ................................................................................... …………………………37
Sub-programme: Border Security .......................................................................................................................... 71
Sub-programme: Specialised Interventions ........................................................................................................... 74
Programme 3: Detective Service………………………………………………………………………………………..78
Sub-programme: General Investigation ................................................................................................................. 80
Sub-programme: Specialised Investigations ............................................................................................. ……..113
Sub-programme: Criminal Record Centre. ...................................................................................................... …127
Sub-programme: Forensic Science Laboratory .................................................................................................. .129
Programme 4: Crime Intelligence……………………………………………………………………………….…….138
Sub-programme: Crime Intelligence Operations ................................................................................................. 139
Sub-programme: Intelligence and Information Management ............................................................................... 145
Programme 5: Protection and Security Services…………………….…………………………………………….148
Sub-programme: VIP Protection .......................................................................................................................... 149
Sub-programme: Static and Mobile Security ...................................................................................................... 152
Sub-programme: Government Security Regulator ……………………………………………………………………155
Annexure A…………………………………………………………………………………………………………………158
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Introduction
The Framework for Strategic Plans and Annual Performance Plans issued by the National Treasury in August 2010
outlines key concepts that should be considered by departments when developing Strategic Plans and Annual
Performance Plans and serves as a guide on how these plans should be developed. In terms of the Framework, Technical
Indicator Descriptions must be developed by Departments for each performance indicator described in the Annual
Performance Plan to describe the purpose of each indicator, the collection, calculation and interpretation of data
applicable to the said performance indicator.
Technical Indicator Descriptions contained in the document were developed by the National Divisions and Components
within the South African Police Service in consultation with the Component: Strategic Management
Further information relating to the Technical Indicator Descriptions are provided for in the relevant official directives.
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Programme 1: Administration
Purpose: Provide strategic leadership, management and support services to the South African Police Service; and provide
for the functions of the Civilian Secretariat for Police.
Strategic objective: To regulate the overall management of the department and provide centralised support services.
Performance indicators
Percentage of filled posts in terms of the approved establishment
Percentage of received service terminations submitted to Government Pensions Administration Agency (GPAA)
Average time taken to fill vacant funded posts
Percentage of people with disabilities employed in relation to the total workforce
Percentage of disciplinary cases finalised
Percentage of independent Police Investigative Directorate (IPID) recommendations initiated
Percentage of independent Police Investigative Directorate (IPID) related disciplinary cases finalised
Average acceptable rate of unscheduled absence (sick and incapacity leave)
Percentage of operational employees debriefed subsequent to attending a crime scene and operations in
relation to requests received and incidents reported
Percentage of learners declared competent upon completion of their training in terms of the Training
Provisioning Plan (TPP)
Number of internships undertaken
Ratio of personnel to vehicles
Percentage of firearms and bullet-resistant vests distributed in relation to the demand
Percentage of official SAPS firearms dot peen marked
Percentage of planned police facility projects completed as per the SAPS Infrastructure Development Plan in
respect of: Capital works, Leases and Planned maintenance
Percentage of identified Information Communication Technology (ICT) Infrastructure sites modernised,
implemented and maintained
Percentage of prioritised Information Systems (IS)/Solutions developed, implemented and maintained within SAPS
Percentage of IS/ICT Governance approved, implemented and improved within SAPS
Percentage apportioned operational budget allocations in terms of baseline amounts to cost centres.
Percentage of legitimate invoices paid within 30 days
Percentage of planned inspections completed
The finalisation rate of complaints against the service in terms of Standing Order (General) 101
Percentage of audits completed in terms of the approved Internal Audit Plan
Percentage of planned management interventions completed
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Technical Indicator Description
Indicator title Percentage of filled posts in terms of the approved establishment
Short definition
The indicator relates to the relation between the actual work-force of SAPS compared to the
establishment target as indicated in the Estimates of National Expenditure (ENE): Vote 25, issued
by National Treasury. Division: Financial & Administration Services issues an Enlistment Plan
every financial year, compiled according to the budget available and in accordance with the set
targets and priorities as indicated in the ENE, in order to ensure that SAPS will be able to achieve
the targets by the end of the financial year.
Purpose/importance
It is imperative that SAPS manage its Human Resources to ensure the effective, economic and
equitable distribution and utilisation of all its human resources to ultimately be able to deliver
on the core objectives of SAPS, and to manage the establishment within the framework as
indicated in the ENE to ensure alignment with the budget provided and achievement of set
targets in this regard.
New indicator A continuation from previous financial year
Type of indicator Input
Source (document
for audit purpose)
Enlistments, appointments, promotions, transfers, service terminations, leave administration, etc.
are captured on the PERSAL/PERSAP systems in accordance with relevant instructions and
prescribed procedures, influencing the data displayed and to be used for this
indicator. Appointment documentation.
System used for
performance
information
The workforce information is obtained from the PERSAL/PERSAP (in year reporting)/Vulindlela
systems (end year reporting).
Supporting
evidence for
quarterly/annual
reporting
PERSAP/Vulindlela system generated report
Calculation type Cumulative
Method of
calculation
(formula)
The actual work-force total personnel of SAPS as at the end of financial year divided by the
establishment target for the specific financial year (as indicated in the Estimates of National
Expenditure: Vote 25), multiply by 100 express as a percentage
Data limitations
There will always be a time delay between actual personnel movements (appointments, transfers,
promotions, service terminations, etc.) and the reflection thereof on the PERSAL/PERSAP system.
Reporting is dependent on the updating of the PERSAL/PERSAP system.
Reporting cycle Annually
Desired
performance Maintain a minimum workforce of 98% in terms of the approved establishment (198 062)
Reporting
responsibility Division: Personnel Management
Implementation
responsibility Provinces and divisional offices
Official directives,
guidelines and Public Finance Management Act (PFMA), 1999 (Act No 1 of 1999 as amended) and SAPS
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instructions Employment Regulations, 2008 and HR consolidation requirements in terms of the Public Service
Regulations, 2001 (Chapter 1, Part III, Section J)
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Indicator title Percentage of received service terminations submitted to Government Pensions
Administration Agency (GPAA)
Short definition Submission of former-employees’/deceased employees’ exit documents to GPAA within 60
calendar days from the date after employees exit the service.
Purpose/importance To coordinate the submission of complete exit documents to GPAA
New indicator Revised Performance Indicator
Type of indicator Activity
Source (document for
audit purpose)
Service termination exit documents per category; PERSAP and PERSAL; Manual System (Excel
spreadsheet) report; System Generated Excel Spreadsheet and Electronic Submission (E-
Channel) of Z102 to GPAA.
System used for
performance
information
PERSAP, PERSAL and E-Channel
Supporting evidence
for quarterly/annual
reporting
Manual System (Excel spreadsheet) report.
Calculation type Cumulative
Method of calculation
(formula)
Total number of service terminations forwarded within 60 calendar days divided by total
number of service terminations forwarded to GPAA multiply by 100, expressed as a
percentage.
Data limitations
Disputed cases where dismissed employees refuse to sign exit forms. Beneficiaries delaying
the completion and or the submission of exit forms due to family disputes. Incomplete
documents received.
Reporting cycle Quarterly and annually
Desired performance 60% finalised service terminations submitted to GPAA within 60 calendar days from date
after employee’s exit from the service
Reporting
responsibility Division: Personnel Management
Implementation
responsibility Component Head: ERLCM and Section Head: Service Absence and Terminations.
Official directives,
guidelines and
instructions
SAPS Act, 1995 (Act No 68 of 1995) (Sections 35,36,37 & 45) and Public Service Act, 1994 (Act
No 103 of 1994) (Section 16)
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Indicator title Average time taken to fill vacant funded posts
Short definition
The post must exist on the fixed establishment and must be permanent vacant due to an
actual incumbent exiting the Service/was promoted or appointed in another post at a higher
level or a newly created post on the establishment. Notwithstanding the existence of the
vacancy such vacant post should only be considered funded upon receipt of confirmation
from Financial Management.
Purpose/importance To ensure that the Department have sufficient human resources for an effective service
delivery
New indicator A continuation from previous financial year
Type of indicator Input
Source (document for
audit purpose)
Application from the Business Unit, confirmation from OD (post exist/equated), financial
authority, approval letter
System used for
performance
information
Manual system
Supporting evidence
for quarterly/annual
reporting
Excel spreadsheet
Calculation type Cumulative
Method of calculation
(Formula)
Number of critical posts filled within 6 months divided by number of posts approved multiply
by 100 expressed as a percentage. Calculations start from the date of approval.
Data limitations
Verification of qualifications, candidates not accepting posts, verification of criminal records,
notice period to be given by applicants to current employers, availability of top management
in selection committees.
Reporting cycle Quarterly and annually
Desired performance 90% of vacant funded posts to be filled within 6 months after becoming vacant
Reporting
responsibility Division: Personnel Management
Implementation
responsibility Head HRPA and Section Heads: Recruitment and Staffing and Senior Management Services
Official directives,
guidelines and
instructions
National Instruction 2 of 2005: Advertisement of posts; National Instruction 6/2005: Selection
and Appointment (Levels 1-12); National Instruction 4 of 2010: Appointments to posts (Salary
levels 13 to 15); National Instruction 2 of 2005: Assessment Centres; Head Office’s letter 5/3/1
dated 26 January 2015 and Promotion National instruction3/2015 & SSSBC Agreement
2/2011
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Indicator title Percentage of people with disability employed in relation to the total workforce
(Total workforce excludes members deployed operationally)
Short definition
The number of people with a long-term mental or physical impairment which substantially
limits their prospects of entry into, or advancement in employment, as a percentage of the
total workforce (excluding members deployed operationally) of the SAPS.
Purpose/importance
This indicator shows the percentage of people with disabilities who are employed in the
SAPS. The indicator is important as Cabinet has decided in 2012 that the Public Sector must
set a target of 2% of the total workforce to be disabled. To ensure the promotion of equal
opportunities in employment.
New indicator New Indicator, however, it was in the Division: Human Resource Management’s 2015/2016
APP.
Type of indicator Output
Source (document for
audit purpose)
PERSAP 5.3.53 / Vulindlela System
Business Unit Section 21 Reports and National Section 21 report
System used for
performance
information
PERSAP 5.3.53 (Quarterly reporting) /Vulindlela System (Annual reporting)
Supporting evidence
for quarterly/annual
reporting
PERSAP 5.3.53 (Quarterly reporting)/Vulindlela System (Annual reporting)
Consolidated Spreadsheet
Calculation type Non-cumulative
Method of calculation People with disabilities divided by (total work-force - operational deployed personnel) x 100.
Data limitations
PERSAP is updated on a regular basis and some records are backdated. It implies that data
retrieved for a specific period may differ if it was retrieved on different dates. The disclosure
of a disability is a voluntary process and therefore personnel with a disability tend not to
disclose. This impacts the correctness of the data retrieved from PERSAP vis-à-vis the actual
personnel with a disability.
Reporting cycle Quarterly, bi-annually and annually
Desired performance 2% of members with disability in relation to the total workforce (excluding operationally
deployed personnel)
Reporting
responsibility Division: Human Resource Utilisation
Implementation
responsibility All Business Units are responsible
Official directives,
guidelines and
instructions
Employment Equity Act, 1998 (Act No 55 of 1998); MPAT; Job Access Strategic Framework on
the recruitment , employment and retention of persons with disabilities in the Public Service;
White Paper on Affirmative Action in the Public Service, 1998 5) Code of Good Practice on
Employment Equity; White Paper on Integrated National Disability Strategy, 2001; Technical
Assistance Guideline on the Employment of People with Disabilities, 2003; Code of Good
Practice : Employment of People with Disabilities, 2002 and Strategic Framework for Gender
Equality within the Public Service, 2007; and White Paper on the Transformation of the Public
Service, 1995
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Indicator title Percentage of disciplinary cases finalised
Short definition Finalisation of disciplinary cases in line with the SAPS Disciplinary Regulation from date
placed on roll until sanction is pronounced.
Purpose/importance To ensure that disciplinary cases against members are finalised speedily and within the
required time frame.
New indicator A continuation from previous financial year
Type of indicator Activity
Source (document for
audit purpose) Files at provinces and divisions
System used for
performance information Manual register
Supporting evidence for
quarterly/ annual
reporting
Excel spreadsheet
Calculation type Cumulative
Method of calculation
(formula)
Total number of cases on hand – total cases pending within = total A. Total number of
cases finalised within 60 calendar days divided by the total multiply by 100 expressed as a
percentage.
Data limitations -
Reporting cycle Quarterly and annually
Desired performance 90% cases finalised within 60 calendar days
Reporting responsibility Division: Personnel Management
Implementation
responsibility Component head: ERLCM and Section Head: Employee Relations
Official directives,
guidelines and
instructions
Disciplinary Regulations, 2006
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Indicator title Percentage of Independent Police Investigative Directorate (IPID)
recommendations initiated
Short definition
Recommendations of the Independent Police Investigative Directorate (IPID) refer to
disciplinary recommendations made to the SAPS by the IPID in respect of alleged criminal
offences by members of the SAPS which have been investigated by the Directorate. Initiation
means that the SAPS initiated disciplinary proceedings.
Purpose/importance To ensure that SAPS implements disciplinary proceedings referred to SAPS and that IPID is
informed accordingly.
New indicator Revised Performance Indicator
Type of indicator Output
Source (document for
audit purpose)
Actual recommendations received from IPID in terms of Sections 28 and 30 of the IPID Act,
2011 (Act No 1 of 2011).
System used for
performance
information
Manual System – IPID excel spreadsheet (monthly template).
Supporting evidence for
quarterly/annual
reporting
Excel spreadsheet. Information generated from monthly reports by provinces and divisions
is recorded on an excel spreadsheet.
Calculation type Cumulative
Method of calculation
(formula)
The total number of IPID cases initiated within 30 days of receipt divided by
recommendations received multiply by 100, expressed as a percentage
Data limitations The list of recommendations received from IPID Head Office and SAPS Head Office is not
always the same.
Reporting cycle Quarterly and annually
Desired performance 100% of IPID cases initiated within 30 working days
Indicator responsibility Division: Personnel Management
Implementation
responsibility Component Head: ERLCM and Section Head: Employee Relations
Official directives,
guidelines and
instructions
IPID Act, 2011 (Act No 1 of 2011); Protocol Arrangement reference 4/14/1 date 2013-11-06,
2014-02-03 and 2015-01-22 and Circular reference 4/14/1 date 2015-03-02
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Indicator title Percentage of Independent Police Investigative Directorate (IPID) related disciplinary
cases finalised
Short definition
Disciplinary cases linked to Independent Police Investigation (IPID) recommendations in
respect of alleged criminal offences by members of SAPS to be finalised within 60 calendar
days. To finalise means from the date the case is placed on roll until a sanction is
pronounced.
Purpose/importance To ensure that SAPS implements disciplinary proceedings referred to SAPS and that IPID is
informed accordingly.
New indicator New Performance Indicator
Type of indicator Output
Source (document for
audit purpose)
Actual recommendations received from IPID in terms of Sections 28 and 30 of the IPID Act,
2011 (Act No 1 of 2011)
System used for
performance
information
Manual System – IPID excel spreadsheet (monthly template).
Supporting evidence
for quarterly/annual
reporting
Excel spreadsheet. Information generated from monthly reports by provinces and divisions is
recorded on an excel spreadsheet.
Calculation type Cumulative
Method of calculation
(formula)
Total number of IPID related cases on hand minus total cases pending within = Total (A).
Total number of cases finalised within 60 calendar days divided by the total A supra, multiply
by 100 expressed as a percentage.
Data limitations The list of recommendations received from IPID Head Office and SAPS Head Office is not
always the same.
Reporting cycle Quarterly and annually
Desired performance 90% of cases to be finalised within 60 calendar days
Indicator responsibility Division: Personnel Management
Implementation
responsibility Component Head: ERLCM and Section Head: Employee Relations
Official directives,
guidelines and
instructions
IPID Act, 2011 (Act No 1 of 2011); Protocol Arrangement reference 4/14/1 date 2013-11-06,
2014-02-03 and 2015-01-22 and Circular reference 4/14/1 date 2015-03-02
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Indicator title Average acceptable rate of unscheduled absence (sick and incapacity leave)
Short definition This indicator measures the percentage of days that members within the Service were absent
due to sick leave and temporary incapacity leave during a specific period.
Purpose/importance
The measurement of unscheduled absence (sick and incapacity leave) is a method to
determine the availability of the work force and to minimise the negative impact thereof on
service delivery.
New indicator A continuation from previous financial year
Type of indicator Activity
Source (document for
audit purpose) PERSAP report and SAPS Efficiency report
System used for
performance
information
SAPS Efficiency Index/PERSAP
Supporting evidence
for quarterly/annual
reporting
PERSAP reports, SAPS Efficiency Index report
Calculation type Cumulative
Method of calculation
(formula) System generated report
Data limitations There will always be a time delay between the actual capturing of absence and the time when
the report is drawn from PERSAP
Reporting cycle Quarterly and annually (Measured in terms of a calendar year)
Desired performance A maximum of 4,25%
Reporting
responsibility Division: Personnel Management
Implementation
responsibility
Component Head: Employee Relations and Life Cycle Management Section Head: Service
Absence and Terminations
Official directives,
guidelines and
instructions
National Instruction 2/2004; Policy on incapacity leave and ill health retirement (PILIR);
Resolution 7/2000; Resolution 5/2001; and Head Office letter 4/9/1 dated 2006/06/06,
Determination and directive on leave in the Public Service
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Indicator title Percentage operational employees debriefed subsequent to attending a crime
scene and operations in relation to requests received and incidents reported
Short definition
Debriefing of employees is the ventilation of the emotional impact of traumatic and
stressful incidents on employees of the organisation. Debriefing entails individual and
group EHW interventions offered after a traumatic incident or event at high risk units.
Purpose/importance
Members should still be able to carry on with their day-to-day activities event after having
been exposed to a traumatic event. It is a method of regaining control after a traumatic
incident. It is the responsibility of the employer to address injuries sustained in the line of
duty including psychological assistance. It is compulsory for the commander to report a
traumatic incident however the employee can decline the debriefing services offered
subsequent to the incident based on informed decision. A written report from the
employee who declines to be debriefed is needed. It is mandatory for employees within
the high risk units to attend two (2) debriefing sessions per year as an individual or group
participant.
New indicator A continuation from previous financial year
Type of indicator Activity
Source (document for
audit purpose)
EHW Field Work Reporting Format (Excel Spreadsheet)
o Trauma Registers (Form 2)
o Debriefing Statistics Form (Form 3) incorporated into the EHW Field Work
Reporting Format (Excel Spreadsheet)
System used for
performance information Trauma Register and monthly reports
Supporting evidence for
quarterly/annual
reporting
EHW Field Work Reporting Format (Excel Spreadsheet)
Calculation type Cumulative
Method of calculation
(formula)
Number of requests/incidents attended (A) divided by number of requests/incidents
received for debriefing (B) multiply by 100 is equal to percentage.
A/B × 100 = %
Number of employees’ debriefed (A) divided by number of employees per request for
debriefing (B) multiply by 100 is equal to percentage.
A/B x 100 = %
Data limitations
Non-capturing of traumatic incidents on Case Register by provinces/police stations.
Non-reporting of traumatic incidents on the reporting format.
Non-compliance with internal administration processes before and after debriefing.
Refusal by member to be debriefed
Reporting cycle Quarterly and annually
Desired performance Debrief 100% employees as requested
Reporting responsibility Division: Personnel Management
Implementation
responsibility
Component Head: EHW, as per National Instruction 18/1998 v0.03.
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Official directives,
guidelines and
instructions
National Instruction 18/1998 v0.03
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Indicator title Percentage of learners declared competent upon completion of their training in
terms of the Training Provisioning Plan (TPP)
Short definition
This indicator relates to the total number of personnel who are found to be or declared to
be competent upon completion of a specific learning programme or course according to
the Skills Development Act, 1998 (Act No 97 of 1998)
Purpose/importance
The indicator’s importance is to be seen in the fact that the workforce of the South African
Police Service must be competent in order to perform the duties that are required of it.
The measurement of competency of learners according to various set criteria is a method
by which competency of learners can be demonstrated
New indicator Continuation from previous financial years
Type of indicator Output
Source (document for
audit purpose)
Course files are kept and maintained at the Academy responsible for the provisioning of
the training
System used for
performance information Training Administration System [TAS] #8.20.67
Supporting evidence for
quarterly/annual
reporting
A report is generated from the TAS which is then processed into a user-friendly spread
sheet.
Calculation type Cumulative
Method of calculation
(formula)
The Training Administration System shows the total number of learners who have been
declared competent and those who have been declared as not-yet competent. The
information is then manually transferred from TAS to a spread-sheet which calculates the
competency rates of all learners whose particulars have been captured on the TAS by
calculating the number of learners achieving competency over the number of learners that
attended the programme.
Data limitations -
Reporting cycle Quarterly and annually
Desired performance 96.5% of learners declared competent
Reporting responsibility Division: Human Resource Development
Implementation
responsibility Division: Human Resource Development
Official directives,
guidelines and
instructions
Public Finance Management Act, 1999 (Act No 1 of 1999) as amended]; Skills
Development Act, 1998 (Act No 97 of 1998), National Skills Development Strategy III
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Indicator title Number of internships undertaken
Short definition This indicator relates to the total number of personnel who is taken in as interns within the
SAPS according to the Skills Development Act.
Purpose/importance
The presence of internships is indicative of the organisation’s commitment to the
development of not only its personnel but also, to a limited extent, the unemployed people
of South Africa. The King III Report on Corporate Governance clearly recommends the
establishment of such workplace skills programmes. As a token of its social responsibility, the
SAPS aim to increase the number of internship it offers per year by 10%.
New indicator Continuation from previous financial years
Type of indicator Output
Source (document for
audit purpose)
The contracts are kept at Personnel Management [Head Office] and information from the
documents is loaded onto PERSAL as well as a spread sheet/ database kept at Division HRD
for record purposes
System used for
performance
information
Microsoft Excel Database (spreadsheet) and PERSAL
Supporting evidence
for quarterly/annual
reporting
Files are kept by the Component: ETD Standards
Calculation type Cumulative
Method of calculation
(formula) Number of interns placed from 1 April 2016 to 31 March 2017
Data limitations -
Reporting cycle Quarterly and annually
Desired performance Increase by 10% to 851
Reporting
responsibility Division: Human Resource Development
Implementation
responsibility Division: Human Resource Development
Official directives,
guidelines and
instructions
Public Finance Management Act 1999 (Act No 1 of 1999) as amended; Skills Development
Act, 1998 (Act No 97 of 1998) as amended, NSDS III, King III Report on Corporate Governance
Page | 17
Indicator title Ratio of personnel to vehicles
Short definition The indicator provides a measurement for the average number of personnel who utilise an
active police motor vehicle.
Purpose/importance
To provide SAPS Management with a ratio of personnel to motor vehicles in the SAPS. This
is important in determining the need and deciding on the allocation of motor vehicles for
policing.
New indicator A continuation from previous financial year
Type of indicator Input
Source (document for
audit purpose) Provisioning Administration System (PAS), LOGWEB report DR0052B, PERSAP Report (5.3.53)
System used for
performance
information
The Provisioning Administration System (PAS) for the actual number of active motor vehicles.
The PERSAP for the actual number of personnel on strength is utilised for the quarterly
feedback. The personnel figures contained in the Vulindlela tables provided by SAPS
Personnel Services are utilised to determine the ratios for the SAPS Annual Report.
Supporting evidence
for quarterly/annual
reporting
(Provisioning Administration System (LOGWEB report DR0052B), PERSAP Report (5.3.53),
Vulindlela (HR Oversight Report) – Annual reporting
Calculation type Cumulative
Method of calculation
(formula)
The actual number of personnel at the end of a quarter/financial year, divided by the actual
number of active motor vehicles at the end of a quarter/financial year, expressed as a ratio.
Data limitations
Only active motor vehicles are counted. It excludes all other types of transport for example,
aero planes, trailers and boats. (SMS vehicles are not used to determine the ratio, only SAPS
owned vehicles)
Reporting cycle Quarterly and annually
Desired performance Maintain a ratio of 4.51:1 personnel to vehicles
Reporting
responsibility Division: Supply Chain Management
Implementation
responsibility Component: Vehicle Fleet and Personnel
Official directives,
guidelines and
instructions
Annual Performance Plan 2016/17
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Indicator title Percentage of firearms and bullet-resistant vests distributed in relation to the
demand
Short definition SAPS Firearms and Bullet Resistant Vests is asset that needs to be distributed to all end users
within the SAPS.
Purpose/importance The purpose is to ensure that firearms and bullet resistant vests be distributed to all end
users in the SAPS
New indicator A continuation from previous financial years
Type of indicator Outputs
Source (document for
audit purpose) PAS Reports R0375
System used for
performance
information
Provisioning Administration System (PAS)
Supporting evidence
for quarterly/annual
reporting
PAS Report R0375 / RI0003D4
Calculation type Non-Cumulative
Method of calculation
(formula)
Percentage of firearms and bullet resistant vests distributed in relation to the demand. (Total
distributed x 100 divided by the total on demand. E.g.: 150 distributed x 100 divided by 150
on demand = 100%)
Data limitations The firearm equipment and the BRV tiles, Inners and Outers are included in the PAS Reports
but are not calculated on the total number of active firearms and BRV’s in the SAPS.
Reporting cycle Quarterly and annually
Desired performance 100% firearms and bullet-resistant vests distributed in relation to demand
Reporting
responsibility Division: Supply Chain Management
Implementation
responsibility All organisational levels
Official directives,
guidelines and
instructions
Standing Orders (Stores) 2, 3, 12, 48; 19/1/1 dated 2013-03-04: Submission of Annual needs
for Procurement purposes: Supply Chain Management; 19/1/1 dated 2014-04-29:
Government Property: Control over: Issuing of stock by Provisioning Stores and Receipt of
stock by Accounting Functionaries.
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Indicator title Percentage of official SAPS firearms dot peen marked
Short definition
SAPS firearms is a priority asset that needs to be managed in terms of the Firearms Control
Act, 2000 (Act No 60 of 2000). The marking of firearms is for the purposes of unique
identification and tracking in the event of any loss of the asset.
Purpose/importance
The purpose is to ensure that firearms are uniquely codified as being an asset of the SAPS.
This will enable the tracing of ownership in the event of firearms recovered and where their
serial numbers have been removed.
New indicator Continuation from previous financial years
Type of indicator Output
Source (document for
audit purpose)
The PAS is updated from the Firearm Permit System that issues a barcode and after marking
relays the status to the PAS. No forms are completed when the serial number of the firearm
is registered and/or Dot-Peen marked on the FPS system. The PAS system is automatically
updated with the barcode and dot-peen marking (interface between systems)
System used for
performance
information
The total number of active firearms and the total number of active firearms marked is
obtained from the PAS (LOGWEB) – (SAPS Management Report).
All Supply Chain Management Reports are being exported or from the PAS system to the
LOGWEB system - (SAPS Management Report).
Business Intelligence System
Supporting evidence
for quarterly/annual
reporting
All Supply Chain Management Reports are being exported or from the PAS system to the
LOGWEB system - (SAPS Management Report).
Calculation type Non-Cumulative
Method of calculation
(formula)
The actual number of active firearms marked divided by the total number of active firearms
in stock on the PAS, expressed as a percentage.
Data limitations
Firearms that are classified as heritage firearms, as well as firearms in the SAPS 13,
Deactivated Training Firearms, Implements of War/ Weapons of War that cannot be Dot Peen
Marked, are excluded from marking and are not included in the total number of active
firearms.
Reporting cycle Quarterly and annually
Desired performance 100%1
Reporting
responsibility Division: Supply Chain Management
Implementation
responsibility Firearm Permit System (FPS) and Division: Technology Management Service
Official directives,
guidelines and
instructions
Firearm Control Act, 2000 (Act No 60 of 2000)
1 The total number of firearms outstanding changes from day-to-day by way of losses, boarding and receipts.
Page | 20
Indicator title
Percentage of budgeted planned police facility projects completed as per the
SAPS Infrastructure development Plan in respect of: (Capital works, leases and
planned maintenance)
Short definition
SAPS Infrastructure is planned for specific phases to be completed in a financial year.
Infrastructure Development Plan “Building programme” of which then cascades to that of
the Annual Performance Plan (APP) for the said Reporting Cycle.
Purpose/importance
It shows the status of completion of a project. It provides the status of the project, an early
warning system in terms of progress and/or expenditure for management to decide on the
project management principles of time, cost, utilities and quality of the project against the
original and approved scope.
New indicator A continuation from previous financial year.
Type of indicator Input
Source (document for
audit purpose)
Approved Project Execution Plan (PEP) for each project on the approved SAPS Infrastructure
Plan.
System used for
performance
information
DPW Projects (non-devolved): Works Control System (WCS) and Leases: Property
Management Information System (PMIS)
Supporting evidence for
quarterly/annual
reporting
Manual Spreadsheet
Calculation type Non-cumulative
Method of calculation
(formula)
Actual work completed against the work planned to be completed in a financial year. The
completion status of each planned phase is obtained as per the work completed against and
approved Project Execution Plan (PEP) at any given time.
Data limitations
The execution of construction projects occurs in a naturally occurring dynamic environment
with various external dependencies for example, weather, performance of contractor,
workforce availability, etc.
Reporting cycle Quarterly and Annually
Desired performance 80%.
Reporting responsibility Division Supply Chain Management
Implementation
responsibility Head: Facility Management
Official directives,
guidelines and
instructions
Joint Building Contract Committee (JBCC) and Public Financial Management Act, 1999 (Act
No 1 of 1999)
Page | 21
Indicator title Percentage of identified Information Communication Technology (ICT)
Infrastructure sites modernised, implemented and maintained
Short definition
The ICT Infrastructure plans focuses on modernisation, implementation and maintenance of
the following:
The National Network;
Radio Communication Services;
Expand Closed Circuit Television (CCTV) infrastructure capacity;
Establish and Modernise Audio Visual (e.g. voice, video) etc.;
Establishment of the Network Operations Centre;
Restructure and expand Hosting Services; and
Expand and maintain End User Equipment.
Purpose/importance To ensure a stable, reliable and secured operating environment for ICT services.
New indicator A continuation from previous financial year
Type of indicator Input
Source (document for
audit purpose) Approved business cases and project schedules approved by the Component Head.
System used for
performance
information
A Microsoft project schedule completed by the System Managers/TMS Provincial Heads for
progress made during a specific quarter on all identified Information and Communication
initiatives. Systems utilised to create reports are POLFIN, PAS and Action Request System
(SITA).
Supporting evidence
for quarterly/annual
reporting
MS Project schedules are submitted
Calculation type Non-cumulative
Method of calculation
Planned milestones achieved against the planned project milestones to be achieved per
quarter. MS Project is utilised to calculate the relative weight of each milestone out of a
100%. The achievement status of each planned milestone is obtained as per the project
deliverables completed against an approved project plan at any given time.
Data limitations The perceived percentage completion of milestones by System Managers.
Reporting cycle Quarterly and annually
Desired performance 95%
Reporting
responsibility Division: Technology Management Services
Implementation
responsibility Division: Technology Management Services
Official directives,
guidelines and
instructions
ECA Act, 1989 (Act No 73 of 1989), ICASA Act, 2000 (Act No 13 of 2000), Broadband policy
2013, Spectrum policy, PFMA, 1999 (Act No 1 of 1999) as amended by Act 29 of 1999,
Treasury Regulations 2005, Public Service Act, 1994 (Act No 103 of 1994), Public Service
Regulations 2001, Minimum Information Security Standards (MISS), Minimum
Interoperability standards, SITA Act, 1998 (Act No 88 of 1998) as amended by Act No 38 of
Page | 22
2002 and all Governance structures existing within SAPS.
Page | 23
Indicator title Percentage of prioritised Information Systems (IS)/Solutions developed,
implemented and maintained within SAPS
Short definition
The Information System/Solution plan focusses on:
Maintaining and managing data and information resources in order to ensure reliable
and up to date strategic information is available for strategic management and
operations.
Planning and executing the integration of all business systems and applications in
order to improve and increase the efficient use of systems.
Purpose/importance To provide, integrate and sustain IS/Solutions to support business processes and objectives.
New indicator A continuation from previous financial year
Type of indicator Input
Source (document for
audit purpose)
IJS approved project summary plans by the National Commissioner; IJS Board and National
Treasury; CJS approved project summary plans by the National Commissioner and National
Treasury and TMS operational projects approved business cases and project schedules
approved by the Component Head.
System used for
performance
information
A Microsoft Project schedule completed by the System Managers/TMS Provincial Heads for
progress made during a specific quarter on all identified Information and Communication
initiatives. Systems utilised to create reports are POLFIN, PAS and Action Request System
(SITA).
Supporting evidence
for quarterly/annual
reporting
MS Project schedules are submitted.
Calculation type Non-cumulative
Method of calculation
Planned milestones achieved against the planned project milestones to be achieved per
quarter. MS Project is utilised to calculate the relative weight of each milestone out of a
100%. The achievement status of each planned milestone is obtained as per the project
deliverables completed against an approved project plan at any given time.
Data limitations The perceived percentage completion of milestones by System Managers.
Reporting cycle Quarterly and annually
Desired performance 75%
Reporting
responsibility Division: Technology Management Services
Implementation
responsibility Division: Technology Management Services
Official directives,
guidelines and
instructions
ECA Act, 1989 (Act No 73 of 1989), DNA Act, 2013 (Act No 37 of 2013), Goods and Services
Act, 1982, Firearm Control Act, 2000 (Act No 60 of 2000), SAPS Act, 1995 (Act No 65 of 1995),
ICASA Act, 2000 (Act No 13 of 2000), Broadband policy 2013, Spectrum policy , PFMA, 1999
(Act No 1 of 1999) as amended by Act 29 of 1999, Treasury Regulations 2005, Public Service
Act, 1994 (Act No 103 of 1994), Public Service Regulations 2001, Minimum Information
Page | 24
Security Standards (MISS), Minimum Interoperability standards, SITA Act, 1998 (Act No 88 of
1998) as amended by Act No 38 of 2002 and all Governance structures existing within SAPS.
Page | 25
Indicator title Percentage of IS/ICT Governance approved, implemented and improved within the
SAPS
Short definition
The implementation and improvement of IS/ICT Governance supports the SAPS strategic
objectives by ensuring:
The effective and efficient management of IS/ICT; and
The use of technology as an enabler in support of policing capabilities.
The IS/ICT Governance Plan will provide an understanding of the current state of IT
Governance within SAPS; determine improvements and compliance to DPSA Corporate
Governance of Information and Communication Technology Policy Framework (CGICTPF)
implementation.
Purpose/importance To guide and support the approach to the development, implementation, monitoring,
evaluation, and improvement of IS/ICT Governance.
New indicator A continuation from previous financial year
Type of indicator Input
Source (document for
audit purpose)
Planned key requirements to develop and implement IS/ICT Governance for SAPS in line
with the Public Sector IT Governance Framework
System used for
performance
information
A Microsoft Project schedule completed for progress made during a specific quarter on all
identified IS/ICT Governance initiatives.
Supporting evidence for
quarterly/annual
reporting
MS Project schedules are submitted
Calculation type Non-cumulative
Method of Calculation
Planned milestones achieved against the planned project milestones to be achieved per
quarter. MS Project is utilised to calculate the relative weight of each milestone out of a
100%. The achievement status of each planned milestone is obtained as per the project
deliverables completed against an approved project plan at any given time.
Data limitations Corporate Governance of ICT Committees to provide effect to legislative requirement and
improve IS/ICT Governance.
Reporting cycle Quarterly and annually
Desired performance 70%
Reporting responsibility Division: Technology Management Services
Implementation
responsibility Division: Technology Management Services
Official directives,
guidelines and
instructions
Public Service Act, 1994 (Act No 103 of 1994), Public Service Regulations 2001, Electronic
Communications and Transactions Act, 2002 (Act No 25 of 2002), Minimum Information
Security Standards (MISS), Minimum Interoperability standards, SITA Act, 1998 (Act No 88 of
1998) as amended by Act No 38 of 2002, Public Sector Risk Management Framework,
Page | 26
Department of Public Service and Administration Corporate Governance of ICT Framework
and all Governance structures existing within SAPS.
Page | 27
Indicator title Percentage apportioned operational budget allocations in terms of baseline
amounts to cost centres
Short definition Provides information on the extent of operational budget baselines apportioned to cost
centres.
Purpose/importance
To ensure that cost centres receive an operational budget baseline within a defined
timeframe as to allow for the execution of priorities as contained in the Annual Operational
Plans.
New indicator New Indicator
Type of indicator Input
Source (document for
audit purpose)
Approval by the National Commissioner and allocation letters issued by the National Head
Office
System used for
performance
information
Manual system
Supporting evidence
for quarterly/annual
reporting
Once off submission of approved information note and allocation letters
Calculation type Cumulative
Method of calculation Actual number of cost centres issue with operational budget baseline letters expressed as a
percentage of total number of cost centres.
Data limitations None
Reporting cycle Quarterly and annually
Desired performance 100% from the end of June
Reporting
responsibility Division: Financial and Administration Services
Implementation
responsibility Division: Financial and Administration Services
Official directives,
guidelines and
instructions
Section 45(b) of the Public Finance Management Act, 1999 (Act No 1 of 1999)
Page | 28
Indicator title Percentage of legitimate invoices paid within 30 days
Short definition Provides information on the extent of invoices captured and paid within 30 days by SAPS .
Purpose/importance The purpose is to ensure that invoices received by SAPS are paid within the prescribed 30
days period.
New indicator A continuation from previous financial year
Type of indicator Activity
Source (document for
audit purpose) Invoice
System used for
performance
information
POLFIN
Supporting evidence
for quarterly/annual
reporting
POLFIN Report #B.16.1
Calculation type Cumulative
Method of calculation
(formula)
The actual number of invoices received, scheduled and paid within the prescribed 30 day
period expressed as a percentage of the total number of all invoices paid.
Data limitations None
Reporting cycle Quarterly and annually
Desired performance 99% of legitimate invoices received are paid within the prescribed 30 days period
Reporting
responsibility Division: Financial and Administration Services
Implementation
responsibility Division: Financial and Administration Services
Official directives,
guidelines and
instructions
Section 38(1)(f) of the Public Finance Management Act, 1999 (Act No 1 of 1999); Treasury
Regulation 8.2.3 issued in terms of Section 76 of the PMFA and National Treasury’s
Instruction Note No 34 of 30 November 2011
Page | 29
Indicator title Percentage of planned inspections completed
Short definition
The indicator relates to the number of physical inspections (evaluations) that is performed at
identified business units by intervention teams under the direction of the Regional
Commissioners: National Management Interventions in order to determine level of
compliance and achievement of performance targets of the business unit, thereby
establishing intervention needs.
Purpose/importance
The purpose of the indicator is to provide an indication of the number of inspection
(evaluation) sites and inspection (evaluation) activities that were conducted by Intervention
Teams in terms of its evaluation plan as appended to the Annual Operational Plan of
National Management Interventions for 2016/2017. The inspections (evaluations) provide a
means of determining compliance and achievement of performance targets of business unit,
thereby providing information for the determination of an intervention at the business unit.
New indicator The indicator target has changed from a number to a percentage.
Type of indicator Activity
Source (document for
audit purpose) Inspection (evaluation) and Quarterly Reports.
System used for
performance
information
Manual system
Supporting evidence for
quarterly/ annual
reporting
Quarterly reports and electronically submitted inspection (evaluation) reports
Calculation type Cumulative
Method of calculation
The total number of inspections (evaluations) performed by National Management
Interventions according to its evaluation plan as appended to the Annual Operational Plan
for 2016/2017.
NB: the count will only take into consideration the “Completable” Inspections (Evaluations)
within the fiscal cycle and exclude those that cannot reasonably be finished for e.g. an
Inspection (Evaluation) started towards the end of the fiscal cycle and in respect of which the
approved duration extends beyond the last day of the fiscal cycle i.e. 31 March.
Data limitations
The number of inspection (evaluation) evaluation site might not coincide with the number of
inspection (evaluation) reports provided due to some inspection (evaluation) reports being a
summary of the findings of various business sites inspected/evaluated inspected in a
particular area to determine prevalence. In order to maintain the correlation between
inspections/evaluations performed and reports submitted, the singular report is counted as
the same number of inspections performed as a copy of the report should be submitted to
the police station/unit/office that was inspected/evaluated. Inspections/evaluations as an
activity does not directly relate to the number of business sites inspected/ valuated. This is
due to the fact that more than one focus or type of inspection/evaluation can occur at the
same police station in a financial year.
Reporting cycle Annually although it will be monitored on a quarterly basis.
Page | 30
Desired performance 100% of planned inspections completed
Reporting responsibility Deputy National Commissioner: National Management Intervention
Implementation
responsibility
The Deputy National Commissioner: National Management Intervention in conjunction with
Regional Commissioners: National Management Intervention and the Deputy Provincial
Commissioners: National Management Intervention
Official directives,
guidelines and
instructions
Standing Order (General) 6 – to be amended according to Management Interventions
procedures
Page | 31
Indicator title The finalisation rate of complaints against the Service in terms of Standing Order
(General) 101
Short definition
The indicator relates to the percentage of complaints of poor service delivery lodged against
the Service, which are finalised within 30 working days. The finalisation rate is determined by
dividing the number of complaints finalised within 30 days of receipt over the number of
complaints received within that 30 day period.
Purpose/Importance
The purpose of the indicator is to provide an indication of the rate at which complaints of
poor service delivery lodged against the Service are finalised within a 30 day period in order
to provide an efficient service to clients lodging the complaints. This rate will determine the
efficiency with which the Service addresses poor service delivery matters, emanating from
complaints of this nature.
New indicator
New indicator: The indicator target has changed from providing a finalisation rate over
quarterly period inclusive of all complaints finalised, to only those complaints finalised
within a 30 working day period.
Type of indicator Output.
Source (document for
audit purpose) Complaints Database Management Spreadsheet, quarterly reports and complaint files.
System used for
performance
information
Manual system
Supporting evidence for
quarterly/annual
reporting
Quarterly reports, Provincial and National Complaints Database Management Spreadsheets
Calculation type Cumulative
Method of calculation
The finalisation rate is determined by dividing the number of complaints finalised within 30
days of receipt over the number of complaints received within that 30 day period. NB: the
count will only take into consideration the “Completable” Complaints finalised within the
fiscal cycle and exclude those that cannot reasonably be finished for e.g. a Complaint
registered towards the end of the fiscal cycle and in respect of which the approved duration
extends beyond the last day of the fiscal cycle for finalisation thereof i.e. 31 March.
Data limitations
Not all complaints of poor service delivery can be handled within a 30 working day period,
as it depends on the complexity of the alleged poor service delivery being complained
about. Some complaints of poor service delivery alludes to or results in the identification of
acts of criminality (e.g. corruption, fraud, other criminal acts) which requires a more in-depth
investigation to substantiate or dispel the original complaint of poor service delivery lodged
against the Service. Therefore, the efficiency of the 30 day working period would be affected.
Reporting cycle Annually, although it will be monitored on a quarterly basis.
Desired performance 70% complaints against the Service finalised with 30 days
Reporting responsibility Deputy National Commissioner: National Management Intervention
Page | 32
Implementation
responsibility
The Deputy National Commissioner: National Management Intervention in conjunction with
Regional Commissioners: National Management Intervention, the Deputy Provincial
Commissioners: National Management Intervention, Divisional Commissioners, Provincial
Commissioners, Police Station and Unit Commanders.
Official directives,
guidelines and
instructions
Standing Order (General) 101.
Page | 33
Indicator title Percentage of audits completed in terms of the approved Internal Audit Plan
Short definition
The indicator relates to the number of final audit reports issued for Risk based, IT, Forensic
and Performance audits to provide assurance on effectiveness of efficiency, economy, and
adequacy controls.
Purpose/importance
The purpose of the indicator is to monitor and track progress on the implementation of the
Internal Audit Annual Plan to ensure that audits are completed in accordance with planned
timeframes and to enable Internal Audit management to take timely remedial measures,
where necessary during the financial year in order to ensure completion of the planned
audits and to add value to clients.
New indicator A continuation from the previous financial year
Type of indicator Output
Source (document for
audit purpose) Final Audit report
System used for
performance
information
Manual System
Supporting evidence for
quarterly/annual
reporting
Internal Audit progress reports are generated from Teammate
Calculation type Cumulative
Method of calculation
(formula)
Number of audit reports finalised divided by the number of planned audits, expressed as a
percentage
Data limitations Audit documents not provided on time by clients, clients cancelling entry and exit meetings
and delay in provision of management comments/responds
Reporting cycle Quarterly and Annually
Desired performance 100%
Reporting responsibility Component: Internal Audit
Implementation
responsibility Internal Audit at all organisational levels
Official directives,
guidelines and
instructions
Section 38 of the PFMA, 1999 (Act No 1 of 1999) and Standards for the professional Practice
of Internal Auditing, Treasury Regulation, 2005
Page | 34
Indicator title Percentage of planned management interventions completed
Short definition
The indicator relates to the number of planned Management Interventions executed at
identified business units by intervention teams under the direction of the Regional
Commissioners: National Management Interventions in order to prevent or correct a
performance and/or compliance dysfunction that has, is or may materialise.
Purpose/importance
The purpose of the indicator is to provide an indication of the number of planned
Management Interventions executed against the Management Interventions approved for
execution with the aim of ensuring a sustainable corrective action to get the identified
business on track to achieve the constitutional objectives of the SAPS.
New indicator Yes.
Type of indicator Output
Source (document for
audit purpose) Excel spreadsheet database of approved management interventions
System used for
performance
information
Manual System – Excel spreadsheet
Supporting evidence for
quarterly/ annual
reporting
Management Intervention Project Plan or Action Plan serves as a localised source document
to quarterly reports
Calculation type Cumulative
Method of calculation
The total number of Management Interventions executed by National Management
Interventions against the Management Interventions approved for execution and which can
reasonably be completed against the original scope within the 2016/2017 fiscal cycle. NB:
the count will only take into consideration the “Completable” National Management
Interventions within the fiscal cycle and exclude those that cannot reasonably be finished for
e.g. a National Management Intervention started towards the end of the fiscal cycle and in
respect of which the approved duration extends beyond the last day of the fiscal cycle for
the completion thereof i.e. 31 March.
Data limitations
This is a new indicator with no mainframe system to track the different phases of
Management Interventions. The standard times for the start and end of interventions may
differ and due to the naturally occurring challenges in Management Interventions the
original scope may need to change which may cause a Management Intervention that was
planned to be completed within a fiscal period to be carried forward to another period.
These will under approval not be counted. The development of standard is in progress for
the 2016/2017 fiscal period.
Reporting cycle Annually, although quarterly monitoring thereof will be conducted.
Desired performance 100% of planned Management Interventions completed.
Reporting responsibility Deputy National Commissioner: National Management Intervention
Implementation
responsibility
The Deputy National Commissioner: National Management Intervention in conjunction with
Regional Commissioners: National Management Intervention and the Deputy Provincial
Page | 35
Commissioners: National Management Intervention.
Official directives,
guidelines and
instructions
Interim directive is as per the purpose and functions of the Deputy National Commissioner
National Management Interventions.
Page | 36
Programme 2: Visible Policing
Purpose: Enable police stations to institute and preserve safety and security, and provide for specialised interventions
and the policing of South Africa’s borders.
Strategic objective: To discourage all crimes by providing a proactive and responsive policing service that will reduce
the levels of priority crimes.
Performance indicators
Sub-programme: Crime Prevention
Number of reported serious crime
Number of reported crimes against women
Number of reported crimes against children
Number of crimes for unlawful possession of and dealing in drugs
Number of stolen/lost and illegal firearms recovered
Number of stolen/lost firearms, owned by other government departments, recovered
Number of SAPS-owned firearms reported stolen/lost
Number of stolen/lost SAPS firearms recovered
Number of stolen/robbed vehicles recovered
Quantity of illicit drugs confiscated as a result of police actions
Volume of liquor confiscated as a result of police actions
Percentage of escapees from police custody versus arrested and charged
Percentage of applications for firearm licenses, competency certificates and renewals finalised
Percentage of police stations compliant with the set criteria applicable to the rendering of a victim-friendly
service
Average national police reaction time to Alpha, Bravo and Charlie complaints
Percentage of identified police stations where sector policing has been implemented according to the set
implementation criteria
Percentage of functional Community Police Forums (CPFs) implemented at police stations according to set
guidelines
Number of rural and rural/urban mixed police stations implementing the set criteria of the four pillars of the
Rural Safety Strategy
Number of crime awareness campaigns conducted
Percentage of schools safety programmes implemented at the identified schools
Sub-programme: Border Security
Percentage of crime-related hits reacted to as a result of the Movement Control System and Enhanced
Movement Control System screening on wanted persons/circulated stolen or robbed vehicles
Percentage of profiled vehicles/containers and cargo/consignment searched for illicit drugs, firearms,
stolen/robbed vehicles, consignment, smuggled persons, and counterfeit goods/contraband
Sub-programme: Specialised Interventions
Percentage of medium to high-risk incidents stabilised in relation to requests received
Percentage of safe deliveries of valuable and/or dangerous cargo in relation to the number of cargo protection
provided
Page | 37
Technical Indicator Description
Sub programme: Crime Prevention
Indicator title
Number of reported serious crime2, number of reported crimes against women,
number of reported crimes against children and number of crimes for unlawful
possession of and dealing in drugs
Short definition
The indicator relates to all reported:
Serious crime, including contact crimes (murder, attempted murder, sexual offences,
assault GBH, common assault, robbery with aggravating circumstances and common
robbery), contact-related crimes (arson and malicious damage to property), property-
related and other serious crime (burglary at residential and business premises, theft of
motor vehicles and motorcycles, theft off or from motor vehicles, stock theft, fraud,
shoplifting and other theft)
Crimes against women and children (murder, attempted murder, sexual offences,
common assault and assault GBH) where the victim is a either a woman or a child
Crimes for unlawful possession of and dealing in drugs (includes offences under the
Drugs and Drug Trafficking Act, 1992 (Act No 140 of 1992))
Incidents regarding crime will be reported by telephone, in person at the CSC, or to
members patrolling in sectors. An Incident Report (IR) number is generated on the CAS
Incident Report Register for all complaints received where a vehicle or a member is
dispatched to attend to the complaint. Walk-in complaints at police stations are either dealt
with by means of an OB or IR number. The result of the complaint is recorded as P (positive),
N (negative), G (no prosecution) or B (refer accident).
P (Positive): SAPS assistance required on the scene, whereby it will be determined if a
crime was committed or not. If it is determined that a crime has been committed, a
case docket must be opened and registered on the Crime Administration System
(CAS).
N (Negative): false calls, false complaints, complainants cannot be traced, false
addresses, etc.
G (No prosecution): no crime was committed or where the complainant/victim does
not require police action (no case docket required).
B (Refer accident): refers to when a vehicle attends to an accident scene and only an
accident report needs to be opened or completed.
Only positive complaints resulting in a positive case will entail that a docket is opened or
registered on the CAS. In all other State cases a docket will be registered e.g. a murder case
whereby the State acts for the deceased. (IR numbers are generated for complaints received
telephonically. including complaints transferred from CSC to Call Centre).
Purpose/importance
Reducing the levels of serious crime (including contact crime and crimes against women and
children) is a government priority which is linked to Outcome 3 of the JCPS priorities namely
that ‘All people in South Africa are and feel safe’. Contact crime, including trio crime is an
area of crime which by its nature leads to serious feelings of fear and insecurity because it is
this form of crime with which violence is normally associated.
2 Serious crime includes contact crime (including sexual offences and trio crimes), contact-related crime, property- related crime and other serious crime. Serious
Crime in this context excludes crimes dependent on police action for detection.
Page | 38
New indicator A continuation from previous financial year
Type of indicator Impact
Source (document for
audit purpose) Incident Report Register on CAS, SAPS3M case docket and Occurrence Book
System used for
performance
information
Serious crime (SAPS6)
Women and children (Crime Administration System (CAS)
Supporting evidence for
quarterly/annual
reporting
A system generated report, analysed and populated into a user friendly table
Calculation type Non-cumulative
Method of calculation
The sum of the number of reported crimes for a specific quarter/year divided by the sum of
the number of crimes reported in the same quarter/year of the previous financial year,
expressed as a percentage.
(New – old ÷ old x 100)
Data limitations
Not all complaints will result in a case docket. A positive complaint may also not necessarily
result in a positive case for which a docket must be opened for example, in cases where a
complaint is positive, which means a complaint does exist, but the complainant does not
wish to open a case docket, etc. In other cases a complaint does not exist, the complainant
could not be traced upon arrival of the police or when a complainant forgot where he/she
had parked his/her vehicle, but later finds that the vehicle was wrongly parked, no case
docket will be opened or registered.
Reporting cycle Quarterly and annually
Desired performance
Serious crime: Reduce by 2,48% to 1 736 551 reported crimes
Crimes against women: Reduce by 3,50% to 166 559 reported crimes
Crimes against children: Reduce by 2,00% to 40 384 reported crimes
Number of crimes for unlawful possession of and dealing in drugs: Increase with
23,71% to 314 502
Reporting responsibility Component: Crime Registrar
Division: Visible policing for reporting.
Implementation
responsibility All police stations
Official directives,
guidelines and
instructions
National Instruction 3 of 2011: Registration of Case Dockets on the Crime Administration
System (CAS); SO (G) 259: Rapid Response Services and Radio Equipped Vehicles; SO (G) 28:
Duties of a Police Station Commander; SO (G) 301: Registers, Books and Forms; SO (G) 303:
The Occurrence Book (SAPS 10); SO(G) 252: The Pocket Book (SAPS 206); SOP 10111 Call
Centre and police stations, dated 2013-05-03; Circular with reference 3/21/3/1/77 over
3/1/5/1/188 over 3/1/5/1/203 dated 2006-10-13; Circular with reference 3/1/5/1/158 dated
2013-04-29; Circular with reference 3/1/5/1/188 dated 2013-05-03 and Circular with
reference 3/1/5/1/158 dated 2014-01-27
Page | 39
Indicator title Number of stolen/lost3 and illegal firearms recovered
Short definition
The indicator relates to the number of stolen and lost firearms for individuals and
organisations circulated on the Enhanced Firearms Register System (EFRS) as found in
relation to the number of firearms circulated as stolen/lost
A ‘‘firearm’’ in terms of the Firearms Control Act, 2000 (Act No 60 of 2000) means any –
a) device manufactured or designed to propel a bullet or projectile through a barrel or
cylinder by means of burning propellant, at a muzzle energy exceeding 8 joules (6 ft.-
lbs);
b) device manufactured or designed to discharge rim-fire, centre-fire or pin-fire
ammunition;
c) device which is not at the time capable of discharging any bullet or projectile, but
which can be readily altered to be a firearm within the meaning of paragraph (a) or (b);
d) device manufactured to discharge a bullet or any other projectile of .22 calibre or
higher at a muzzle energy of more than 8 joules (6 ft.-lbs), by means of compressed gas
and not by means of burning propellant; or
e) barrel, frame or receiver of a device referred to in paragraphs (a), (b), (c) or (d).
Purpose/importance
Firearms play an important role in violent crime in South Africa. In many of these crimes,
criminals use firearms as an instrument to force their will on their victims. The relationship
between the availability of firearms and their use in crime becomes evident when one looks
at different categories of violent crime, namely, bank robberies, hijacking vehicles, cash-in-
transit robberies, and the spate of attacks on farms and small-holdings. The circulation of
reported stolen/lost firearms plays a key role in the investigation of firearm-related crime and
ultimately, the efficient control of firearms.
New indicator The indicator was amended to only measure the recovery of stolen/lost and illegal firearms
Type of indicator Output
Source (document for
audit purpose) SAPS 521 (f)
System used for
performance
information
Enhanced Firearms Register System (EFRS) & JTrac
Supporting evidence
for quarterly/annual
reporting
JTrac report reflecting information generated from the Enhanced Firearm Register System
(EFRS)
Calculation type Non-cumulative
Method of calculation
The sum of the total number of firearms owned by individuals, dealers, institutions and
firearms forfeited to the state (e.g. unidentifiable firearms4 which were circulated as
recovered on the EFRS.
Performance includes firearms recovered that were stolen/lost within and prior to the
reporting period.
Data limitations In the following circumstances, a firearm cannot be immediately circulated as recovered and
3 A number of firearms without serial numbers are recovered after being used in illicit activities. It might be that some of these firearms have been reported and circulated as
stolen or lost firearms on the EFRS. If serial numbers cannot be retrieved, the firearm cannot be identified and linked to a firearm owner and therefore the status of the firearm on the name of the original owner cannot be amended from ‘stolen/lost’ to ‘found’. These unidentified firearms are issued with Weapon Registration (WR) Numbers and are included in the total of recoveries for this indicator.
Page | 40
as a result will delay the circulation process:
If the recovered firearm is not registered on the system
If the recovered firearm is not registered in the name of the person claiming to be the
legal owner.
If the serial number of the recovered firearm correspond with another firearm already
registered on the system (duplicated serial numbers)
If the serial number of the recovered firearm has been removed
Any firearm that is illegal or for which the owner is not registered on the system
(unlicensed firearms)
Performance excludes firearms legally in possession of the owner but voluntary surrendered
to the SAPS for destruction.
Reporting cycle Quarterly and annually
Desired performance Increase the number of firearms recovered by 1% to 5 245
Reporting
responsibility Division: Visible Policing
Implementation
responsibility
Police Station:
o CSC: Record recovered firearm in SAPS 13 & first phase cancellation on CAS.
o Detectives: Verify information of recovered firearm and report to DFO.
o DFO: Does second phase (final) cancellation of recovered firearm on EFRS.
National:
o Region Commanders receives last copy of SAPS 521 (f) and verifies that all firearms
were correctly circulated on the EFRS.
o Central Firearm Register: Section Head: CFR monitors the circulation and
cancellation of firearms.
Official directives,
guidelines and
instructions
Firearms Control Act, 2000 (Act No 60 of 2000); Firearms Control Act, 2000 Regulations, 2004;
National Instruction 3 of 2011: Registration of Case Dockets on the Crime Administration
System (CAS); SO (G) 332: Found Property; SO (G) 334: Property Register (SAPS 13) and
Circular with reference 27/5/2 dated 2012-11-07
Page | 41
Indicator title Number of stolen/lost firearms, owned by other governments departments,
recovered
Short definition
The indicator relates to the number of government-owned firearms (excluding SAPS) that
were cancelled as recovered on the Enhanced Firearms Register System (EFRS) that were
positively identified as a government-owned firearm by means of the serial number.
A ‘‘firearm’’ in terms of the Firearms Control Act, 2000 (Act No 60 of 2000) means any –
a) device manufactured or designed to propel a bullet or projectile through a barrel or
cylinder by means of burning propellant, at a muzzle energy exceeding 8 joules (6 ft.-
lbs);
b) device manufactured or designed to discharge rim-fire, centre-fire or pin-fire
ammunition;
c) device which is not at the time capable of discharging any bullet or projectile, but
which can be readily altered to be a firearm within the meaning of paragraph (a) or (b);
d) device manufactured to discharge a bullet or any other projectile of .22 calibre or
higher at a muzzle energy of more than 8 joules (6 ft.-lbs), by means of compressed gas
and not by means of burning propellant; or
e) barrel, frame or receiver of a device referred to in paragraphs (a), (b), (c) or (d).
State owned firearms refer to any firearm (in terms of the Firearm Controls Act, 2000) which
has been allocated to a government department for official use in the execution of day-to-
day functions.
Purpose/importance
Firearms play an important role in violent crime in South Africa. In many of these crimes,
criminals use firearms as an instrument to force their will on their victims. The relationship
between the availability of firearms and their use in crime becomes evident when one looks
at different categories of violent crime, namely, bank robberies, hijacking vehicles, cash-in-
transit robberies, and the spate of attacks on farms and small-holdings. The State as the
protector of the inhabitants of South Africa has an even greater responsibility to ensure that
the firearms entrusted to protect the communities of South Africa do not fall in the criminal
hands and are used against these communities.
New indicator New indicator
Type of indicator Output
Source (document for
audit purpose) SAPS 521 (f)
System used for
performance
information
Enhanced Firearms Register System (EFRS) and JTrac
Supporting evidence
for quarterly/annual
reporting
JTrac report reflecting information generated from the Enhanced Firearm Register System
(EFRS)
Calculation type Non-cumulative
Method of calculation
The sum of the total number of firearms owned by government departments (excluding
SAPS) cancelled as recovered as on the EFRS.
Performance includes firearms recovered that were stolen/lost within and prior to the
reporting period.
Data limitations
In the following circumstances, a firearm cannot be immediately circulated as recovered and
as a result will delay the circulation process:
If the recovered firearm is not registered on the system
Page | 42
If the recovered firearm is not registered in the name of the governmental department
If the serial number of the recovered firearm correspond with another firearm already
registered on the system (duplicated serial numbers)
If the serial number of the recovered firearm has been removed
Any firearm that is illegal or for which the owner is not registered on the system
(unlicensed firearms)
Reporting cycle Quarterly and annually
Desired performance Increase the number of firearms recovered, owned by other government departments by 5%
to 43.
Reporting
responsibility Division: Visible Policing
Implementation
responsibility
Police Station:
o CSC: Record recovered firearm in SAPS 13 & first phase cancelation on CAS.
o Detectives: Verify information of recovered firearm and report to DFO.
o DFO: Does second phase (final) cancelation of recovered firearm on EFRS.
National:
o Region Commanders receives last copy of 521 (f) and verifies that all firearms were
correctly circulated on the EFRS.
o Central Firearm Register: Section Head: CFR monitors the circulation and
cancellation of firearms.
Official directives,
guidelines and
instructions
Firearms Control Act, 2000 (Act No 60 of 2000); Firearms Control Act, 2000 Regulations, 2004;
National Instruction 3 of 2011: Registration of Case Dockets on the Crime Administration
System (CAS); SO (G) 332: Found Property; SO (G) 334: Property Register (SAPS 13) and
Circular with reference 27/5/2 dated 2012-11-07
Page | 43
Indicator title Number of SAPS owned firearms reported as stolen/lost
Short definition
The indicator relates to the number of SAPS firearms stolen and lost as recorded on the
Provisioning Administration System (PAS)
A ‘‘firearm’’ in terms of the Firearms Control Act, 2000 means any –
a) device manufactured or designed to propel a bullet or projectile through a barrel or
cylinder by means of burning propellant, at a muzzle energy exceeding 8 joules (6
ft.-lbs);
b) device manufactured or designed to discharge rim-fire, centre-fire or pin-fire
ammunition;
c) device which is not at the time capable of discharging any bullet or projectile, but
which can be readily altered to be a firearm within the meaning of paragraph (a) or
(b);
d) device manufactured to discharge a bullet or any other projectile of .22 calibre or
higher at a muzzle energy of more than 8 joules (6 ft.-lbs), by means of compressed
gas and not by means of burning propellant; or
e) barrel, frame or receiver of a device referred to in paragraphs (a), (b), (c) or (d).
Purpose/importance
Firearms play an important role in violent crime in South Africa. In many of these crimes,
criminals use firearms as an instrument to force their will on their victims. The relationship
between the availability of firearms and their use in crime becomes evident when one looks
at different categories of violent crime, namely, bank robberies, hijacking vehicles, cash-in-
transit robberies, and the spate of attacks on farms and small-holdings.
The State as the protector of the inhabitants of South Africa has an even greater
responsibility to ensure that the firearms entrusted to protect the communities of South
Africa do not fall in the criminal hands and are used against these communities.
New indicator New indicator
Type of indicator Output
Source (document for
audit purpose) SAPS 521 (f)
System used for
performance
information
Provisioning Administration System (PAS)
Supporting evidence
for quarterly/annual
reporting
Data generated from the PAS consolidated into a single reporting table
Calculation type Non-cumulative
Method of calculation The sum of the number of SAPS owned firearms reported as stolen/lost for a specific period
as recorded on the PAS
Data limitations SAPS-owned firearms not reported by members as stolen/lost.
Reporting cycle Quarterly and annually
Desired performance Reduce the number of SAPS owned firearms stolen/lost by 5% to 705.
Reporting
responsibility
The Supply Chain Management Division generates information and submits it to the Division:
Visible Policing for reporting.
Page | 44
Implementation
responsibility
Member reports the loss or theft to his/her immediate commander
Police Station:
o CSC: Does first phase circulation on CAS.
o Detectives: Verify information of stolen/lost firearm and report to DFO.
o Detectives: Report loss/theft to the commander of the SAPS member.
o DFO: Does second phase (final) circulation of the firearm on EFRS.
o SCM/Loss Management of police station/unit where member who’s firearm were
lost/stolen are placed: Report the loss of the firearm on PAS.
National:
o Region Commanders receives last copy of 521 (f) and verifies that all firearms were
correctly circulated on the EFRS.
o Central Firearm Register: Section Head: CFR monitors the circulation and
cancellation of firearms.
o Division: Supply Chain Management: Report on the number of SAPS firearms
reported as lost/stolen on PAS
Official directives,
guidelines and
instructions
Firearms Control Act, 2000 (Act No 60 of 2000); Firearms Control Act, 2000 Regulations, 2004;
National Instruction 3 of 2011: Registration of Case Dockets on the Crime Administration
System (CAS); SO 48 (Stores)(13): Official Firearms and Ammunition; SO (G) 332: Found
Property; SO (G) 334: Property Register (SAPS 13); Circular with reference 27/5/2 dated 2012-
11-07 and Loss Management Manual Chapter C
Page | 45
Indicator title Number of stolen/lost SAPS firearms recovered.
Short definition
The indicator relates to the number of SAPS firearms that were recovered and positively
linked as a SAPS firearm by means of the serial number/other identifiers.
A ‘‘firearm’’ in terms of the Firearms Control Act, 2000 means any –
a) device manufactured or designed to propel a bullet or projectile through a barrel or
cylinder by means of burning propellant, at a muzzle energy exceeding 8 joules (6
ft.-lbs);
b) device manufactured or designed to discharge rim-fire, centre-fire or pin-fire
ammunition;
c) device which is not at the time capable of discharging any bullet or projectile, but
which can be readily altered to be a firearm within the meaning of paragraph (a) or
(b);
d) device manufactured to discharge a bullet or any other projectile of .22 calibre or
higher at a muzzle energy of more than 8 joules (6 ft.-lbs), by means of compressed
gas and not by means of burning propellant; or
e) barrel, frame or receiver of a device referred to in paragraphs (a), (b), (c) or (d).
Purpose/importance
Firearms play an important role in violent crime in South Africa. In many of these crimes,
criminals use firearms as an instrument to force their will on their victims. The relationship
between the availability of firearms and their use in crime becomes evident when one looks
at different categories of violent crime, namely, bank robberies, hijacking vehicles, cash-in-
transit robberies, and the spate of attacks on farms and small-holdings. The State as the
protector of the inhabitants of South Africa has an even greater responsibility to ensure that
the firearms entrusted to protect the communities of South Africa do not fall in the criminal
hands and are used against these communities.
New indicator New indicator
Type of indicator Output
Source (document for
audit purpose) SAPS 521 (f)
System used for
performance
information
Provisioning Administration System (PAS)
Supporting evidence
for quarterly/annual
reporting
Data generated from the PAS consolidated into a single reporting table
Calculation type Non-cumulative
Method of calculation
The sum of the number of SAPS owned firearms recovered for a specific period as recorded
on the PAS. Performance includes firearms recovered stolen/lost within and prior to the
reporting period.
Data limitations
In the following circumstances, a firearm cannot be immediately circulated as recovered and
as a result will delay the circulation process:
If the recovered firearm is not registered on the system
If the recovered firearm is not registered in the name of the governmental department
If the serial number of the recovered firearm correspond with another firearm already
registered on the system (duplicated serial numbers)
If the serial number of the recovered firearm has been removed
Any firearm that is illegal or for which the owner is not registered on the system
(unlicensed firearms)
Page | 46
Reporting cycle Quarterly and annually
Desired performance Increase the number of SAPS owned firearms recovered by 10% to 117
Reporting
responsibility Division: Visible Policing
Implementation
responsibility
Police station:
o CSC: Record recovered firearm in SAPS 13 & first phase cancelation on CAS.
o Detectives: Verify information of recovered firearm and report to DFO.
o DFO: Does second phase (final) cancelation of recovered firearm on EFRS.
National:
o Region Commanders receives last copy of 521 (f) and verifies that all firearms were
correctly circulated on the EFRS.
o Central Firearm Register: Section Head: CFR monitors the circulation and
cancellation of firearms.
o Division: Supply Chain Management: Report on the number of SAPS firearms
reported as recovered on PAS
Official directives,
guidelines and
instructions
Firearms Control Act, 2000 (Act No 60 of 2000); Firearms Control Act, 2000 Regulations, 2004;
National Instruction 3 of 2011: Registration of Case Dockets on the Crime Administration
System (CAS); SO 48 (Stores)(13): Official Firearms and Ammunition; SO (G) 332: Found
Property; SO (G) 334: Property Register (SAPS 13); Circular with reference 27/5/2 dated 2012-
11-07 and Loss Management Manual Chapter C
Page | 47
Indicator title Number of stolen/robbed vehicles recovered
Short definition
The indicator relates to the number of vehicles circulated as stolen or robbed on the CAS
Circulation System (Vehicles) and recovered and cancelled on the CAS Circulation System
(Vehicles). A “motor vehicle" in terms of the National Road Traffic Act, 1996 means any self-
propelled vehicle and includes- (a) a trailer; and (b) a vehicle having pedals and an engine or
an electric motor as an integral part thereof or attached thereto and which is designed or
adapted to be propelled by means of such pedals, engine or motor, or both such pedals and
engine or motor.
Purpose/importance To limit the opportunity that stolen and robbed vehicles are being dismantled for spares,
exported to other countries or re-circulation back into the market.
New indicator Revised Performance Indicator
Type of indicator Output
Source (document for
audit purpose)
For identifiable vehicles: Cancellation printout generated from the Crime Administration
System (CAS) Circulation System (Vehicles). For unidentifiable vehicles: For unidentifiable
vehicles, the SAPS 13 Register.
System used for
performance
information
For identifiable vehicles: Crime Administration System (CAS) Circulation System (Vehicles)
For unidentifiable vehicles: Manual database maintained by the Division: Visible Policing
Supporting evidence for
quarterly/annual
reporting
For identifiable vehicles: Ad hoc report from the Crime Administration System (CAS)
Circulation System (Vehicles)
For unidentifiable vehicles: Manual data base from Division: Visible Policing
Calculation type Non-cumulative
Method of calculation
Identified vehicles
By adding the figures in the different categories from an ad hoc report from the Crime
Administration System (CAS) Circulation System (Vehicles) to obtain a total for each
category. (The ad hoc report is categorised in categories 1 to 4 - Cat 1 and 2 (number of
vehicles circulated for theft and robbery per province) Cat 3 (number of circulated vehicles
recovered within any province–circulated within the same period) Cat 4 (number of
circulated vehicles recovered within any province–vehicles were circulated before the
reporting period). The calculation is Cat 3 + 4 divided by Cat 1 + 2.
Unidentified vehicles
The sum of the total number of recovered vehicles that could not be identified and linked to
their lawful owners.
Performance includes vehicles recovered that were stolen/robbed prior to the reporting
period. It also includes vehicles that could be positively identified through a vehicle identifier
and cancelled on the CAS Circulation System (Vehicles) as recovered and vehicles without
vehicles identifiers (vehicles that could not be identified and linked to a vehicle owner).
Data limitations
A number of vehicles without vehicle identifiers are recovered. It might be that some of
these vehicles have been circulated as stolen or robbed vehicles on the CAS Circulation
System (Vehicles). If vehicle identifiers cannot be retrieved, the vehicle cannot be identified
and linked to a vehicle owner and therefore the vehicle cannot be cancelled as recovered on
the system.
Reporting cycle Quarterly and annually
Desired performance Increase the number of vehicles recovered by 1% to 36 548.
Page | 48
Reporting responsibility
The Division: Detective Service generates relevant information from the Crime
Administration System (CAS) Circulation System (Vehicles) on identified vehicles and submits
it to the Division: Visible Policing. VSS Units report successes to the Divisional Commissioner:
Visible Policing on unidentified vehicles who in turn reports on the performance.
Implementation
responsibility
Police Station: Police Station Commander, receiving, storage, reporting, disposal of vehicle
Province: Provincial Head: Visible Policing: Monitoring and evaluating successes
VSS: VSS Commander at VSS facility: Receive, storage, monitor and evaluate, disposal of
vehicle
Official directives,
guidelines and
instructions
National Instruction 3 of 2011: Registration of Case Dockets on the Crime Administration
System (CAS); National Instruction 8 of 2015: Vehicle Safeguarding Services; SO (G) 332:
Found Property; SO (G) 333: Exhibits and SO (G) 334: Property Register (SAPS 13)
Page | 49
Indicator title Quantity of illicit drugs confiscated as a result of police actions
Short definition
The indicator relates to the quantity of illicit drugs confiscated. The SAPS focus on Cannabis
and Cannabis plants, Mandrax tablets, Cocaine, Crystal meth (Tik-Tik) and Heroin as these
drugs pose major threats to South Africa. These drugs are confiscated during operations and
day-to-day activities. An operation is a planned activity executed over a predetermined
period, according to an approved operational plan and based on information or intelligence
to address a specific crime problem which exists at national, provincial, cluster or police
station level. Day-to-day activities include activities executed during normal tour of duty at
national, provincial, cluster or police station level without an approved operational plan.
Purpose/importance
Drugs are viewed as a crime generator because abusers of drugs frequently get involved in
criminal activities to support their dependency. As the urgency of addiction increases, these
crimes can often become violent.
New indicator A continuation from previous financial year
Type of indicator Output
Source (document for
audit purpose)
Operations: Operational Plan and SAPS 13 Register
Day-to-day activities: SAPS 13 Register
System used for
performance
information
Operational Planning and Monitoring (OPAM) System
Supporting evidence for
quarterly/annual
reporting
OPAM Success Management Report
Calculation type Non-cumulative
Method of calculation
The quantity of specific drugs confiscated for a specific period as per the OPAM system.
Cannabis plants are multiplied by 100 to obtain an average weight which is then added to
the weight of cannabis. Drugs recorded on the system are captured in milligram or kilogram
on the OPAM system by the appointed data capturer.
Data limitations
Confiscated drugs recorded in the SAPS 13 Register that could not be positively identified
(outcome of analysis from FSL not yet available) at the time of reporting. Confiscated drugs
recorded are weighed with the packaging in which the drugs are confiscated, together with
the exhibit bag to ensure that the confiscated drugs are not contaminated to support the
evidence chain and conviction. The unavailability of weighing scales at police station level
can result in the incorrect recording of the weight of the drugs. Weighing scales are
available at selected Local Criminal Record Centres, primarily in cities/larger towns, but the
distance to travel by some police stations could be an inhabiting factor. (Weighing scales are
not beyond SAPS control but are essential for correct reporting). Provisional quantity of
drugs is captured at police station level for arrest and charging purposes and not the
confirmed weight and identification by Forensic Services to support the court process.
Reporting cycle Quarterly and annually
Desired performance5
Cannabis: Increase by 5% to 319 200,435 kg
Mandrax: (Tablets): Increase by 5% to 292 576
Cocaine: Increase by 5% to 142,504 kg
5 The 2016/2017 targets for the confiscation of illicit drugs are informed by the average confiscations over the 2012/2013, 2013/2014 and 2014/2015 financial years
Page | 50
Crystal meth (Tik-Tik): Increase by 5% to 444,710 kg
Heroin: Increase by 5% to 76,079 kg
Reporting responsibility Division: Visible Policing
Implementation
responsibility
Police stations are responsible to register all approved operations on the OPAM system. All
drugs confiscated during operations and day-to-day activities are captured on the OPAM
system by the appointed data capturer following the execution of the operation or day-to-
day activity. The primary, secondary or additional approver appointed at the police station is
responsible to verify all information captured the OPAM system. The Division: Visible
Policing generates a Success Management Report from the OPAM system and reports on
the indicator.
Official directives,
guidelines and
instructions
SO (G) 333: Exhibits; SO (G) 334: Property Register (SAPS 13); OPAM Standard Operational
Procedure (SOP); Circular with reference 45/8/2(1) dated 2011-09-15; Circular with reference
45/8/2(1) dated 2012-12-04; Circular with reference 45/8/2(1) dated 2013-04-10; Circular
with reference 3/1/5/1/162 dated 2013-11-26; Circular with reference 3/1/5/1/161 dated
2014-02-25 and Circular with reference 3/1/5/1/162 dated 2014-03-20
Page | 51
Indicator title Volume of liquor confiscated as a result of police actions
Short definition
The indicator relates to the volume of liquor confiscated. Liquor means: a liquor product,
(wine, spirit, alcohol fruit beverages etc.) as defined in section 1 of the Liquor Products, 1989
(Act No 60 of 1989); beer or traditional African beer (sorghum); or any other substance or
drink declared to be liquor under section 42(2)(a) of the Liquor Act, 2003 (Act No 59 of 2003).
Confiscation of liquor is conducted at illegal/unlicensed premises (which includes illegal
macro/or micro manufacturers or distributors) during liquor operations and day-to-day
operations to enforce liquor legislation. An operation is a planned activity executed over a
predetermined period, according to an approved operational plan and based on information
or intelligence to address a specific crime problem which exists at national, provincial, cluster
or police station level. Day-to-day activities include activities executed during normal tour of
duty at national, provincial, cluster or police station level without an approved operational
plan.
Purpose/importance
To contribute towards the reduction of contact crimes, to ensure a reduction in the
proliferation of illegal liquor outlets/illegal manufactures and illegal distributors to reduce the
accessibility of liquor to unlicensed liquor outlets (shebeens).
New indicator A continuation from previous financial year
Type of indicator Output
Source (document for
audit purpose)
Operations: Operational Plan and SAPS 13 Register
Day-to-day activities: SAPS 13 Register
System used for
performance
information
Operational Planning and Monitoring (OPAM) System
Supporting evidence
for quarterly/annual
reporting
OPAM Audit Situation Report for a period
Calculation type Non-cumulative
Method of calculation
The sum of the volume of recoveries/confiscations of liquor as per the ‘liquor’ and ‘home
brew beer’ OPAM lookup values. The aforementioned lookup values will be utilised to
calculate performance on this indicator. The volume millilitre or litre and OPAM system will
calculate and convert it automatically i.t.o. in millilitre or litre. Liquor is captured on the
OPAM system in the number of bottles against the volume and the OPAM system will
calculate and convert it automatically in terms of in millilitres or litres.
Data limitations
In cases where liquor is found lost/abandoned (e.g. suspects have absconded), the liquor
must be documented in the SAPS 13 Register and captured on the OPAM system under the
relevant value. In these cases, no case docket or FIC will be opened.
Reporting cycle Quarterly and annually
Desired performance Increase by 3% to 1 587 222.360 lt
Reporting
responsibility Division: Visible Policing
Implementation
responsibility
Police Station: Police Station Commander: Ensure the verification of documented, calculated
and captured data in SAPS 13 Register and on the OPAM system (volume of liquor must
correspond).
Page | 52
Cluster: Cluster Commander: Monitor data validity, institute measures to address identified
shortcomings at police station level
Province: Provincial Head Visible Policing: Ensure measures are implemented to enhance data
integrity and the achievement of performance targets.
Official directives,
guidelines and
instructions
SO (G) 333: Exhibits; SO (G) 334: Property Register (SAPS 13); OPAM Standard Operational
Procedure (SOP); Circular with reference 45/8/2(1) dated 2011-09-15; Circular with reference
45/8/2/1 over 3/1/1/5/1/162 dated 2012-07-14; Circular with reference 45/8/2/1 over
3/1/1/5/1/162 dated 2012-12-04; Circular with reference 45/8/2(1) dated 2013-04-10;
Circular with reference 3/1/5/1/162 dated 2013-11-26; Circular with reference 3/1/5/1/162
dated 2014-03-20 and Circular with reference 45/8/2/(1) dated 2015-03-19,
Page | 53
Indicator title Percentage of escapees from police custody versus arrested and charged
Short definition
The indicator relates to the percentage of escapees that escaped from lawful SAPS custody,
in terms of the Criminal Procedure Act, 1997 (Act No 51 of 1997), or the Correctional Services
Act, 1998 (Act No 111 of 1998) or the Prisons Act, 1959 (Act No 8 of 1959). A person is
regarded to be in lawful custody according to Section 39(1) of the Criminal Procedure Act,
1997 (Act No 111 of 1997). The act provides that arrests may be effected with or without a
warrant, and which envisages that the arrestee will submit to custody; that he/she must have
his/her body touched by the arrestor; or that, if need be, his/her body must be forcibly
confined. He/she is then to be informed of the cause of the arrest or, in case of an arrest with
a warrant, to be given on demand a copy of the warrant. The effect of the arrest is that the
arrestee is now in lawful custody.
Purpose/importance
Escapes from SAPS custody have been identified as a strategic priority risk. One of the
objects of policing is to protect and secure the inhabitants of the Republic. In order to
comply with this the SAPS must implement measures to prevent these incidents from
occurring because of the risk of another crime being committed by the escapee.
New indicator A continuation from previous financial year
Type of indicator Output
Source (document for
audit purpose) Notification of an escape from police custody
System used for
performance
information
Manual Escapes from SAPS custody database maintained by the Division: Visible Policing
Supporting evidence
for quarterly/annual
reporting
For number of persons arrested and charged: Business Intelligence (BI) reports reflecting the
number of persons arrested and charged. Number of escapes: Manual database kept by the
Division: Visible Policing on number of persons who escaped reported by police stations.
Calculation type Non-Cumulative
Method of calculation
The number of persons who escaped from lawful police custody for a specific period divided
by the number of persons arrested and charged on CAS for the same period, expressed as a
percentage
Data limitations Escape incidents of persons not in custody of the SAPS are not included in the performance
information. These include escapes from Correctional Services and safe houses.
Reporting cycle Quarterly and annually
Desired performance Not exceeding 0,048%
Reporting
responsibility Division: Visible Policing
Implementation
responsibility
Police stations are responsible for the registration of escape cases, completion of notification
forms and submission thereof to the Division: Visible Policing.
Division: Visible Policing maintains a database of all incidents of escapes from police custody,
file the notification forms and generates BI information relating to persons arrested and
charged.
Official directives,
guidelines and
instructions
Criminal Procedure Act, 1997 (Act No 51 of 1997); Correctional Services Act, 1998 (Act No
111 of 1998); National Instruction 3 of 2011: Registration of Case Dockets on the Crime
Administration System (CAS); National Crime Combatting Forum Instruction 16/2015:
National Plan to prevent escapes from police custody; SO (G) 28: Duties of a Police Station
Commander; SO (G) 301: Registers, Books and Forms; SO (G) 303: The Occurrence Book
Page | 54
(SAPS 10); SO (G) 341: Arrest and the treatment of an arrested person until such person is
handed over to the community service centre commander; SO (G) 342: Detention of Persons
in Custody - Suspected Persons; SO (G) 343: Circulation Of Wanted Persons; SO (G) 345:
Transportation of Persons in Custody of the Service and Related Matters; SO (G) 350: Use of
Restraining Measures; SO (G) 361: Handling of Persons in the Custody of The Service from
their arrival at The Police Station; SO (G) 381: Release of a Person in the Custody of The
Service; Circular with reference 37/1/8 dated 2011-07-14; Circular with reference 37/1/8
dated 2013-06-04; and Circular with reference 37/1/8 dated 2013-11-25
Page | 55
Indicator title Percentage of applications for firearm licenses, competency certificates and
renewals finalised
Short definition
The indicator relates to the percentage of applications for firearm licenses, competency
certificates and renewals finalised by the SAPS. All firearm licenses, competency certifications
and license renewals are regarded as finalised once they are approved, refused, completed
(renewals) or cancelled on the EFRS system and includes applications dealt with by the
Appeals Board.
Purpose/importance
To measure the improvement of service delivery by the SAPS in terms of the processing and
finalisation of firearm licenses, competency certificates and renewals in terms of the Firearms
Control Amendment Act, 2006 (Act No 28 of 2006).
New indicator A continuation from previous financial year. The calculation changed to measure the
turnaround time.
Type of indicator Output
Source (document for
audit purpose)
The number of firearm related applications received:
Police Station level:
o SAPS 86 Register only (There is no instruction to keep copies of the application
forms at police station level. The application is send to Provincial level to follow the
process)
Provincial Level:
o SAPS 518(a) (application for a renewal of a license) (Original copies)
o The original applications for competency certificates are send to the Central
Firearm Register to follow the process.”
Central Firearm Register (CFR) or archived at Supply Chain Management:
o SAPS 271 “Application for a license to possess a firearm” (Original copies)
o SAPS 520 / SAPS 520 (a)
o SAPS 517 “Application for a competency certificate”
System used for
performance
information
Enhanced Firearms Register System (EFRS) and JTrac
Supporting evidence
for quarterly/annual
reporting
JTrac report reflecting information generated from the Enhanced Firearm Register System
(EFRS) Report generated by Technology Management Services (TMS) by extracting the
number of finalised firearm applications from the EFRS and exporting it to JTrac database.
Calculation type Non-cumulative
Method of calculation
The total number of applications for firearm licenses, competency certificates and renewals
finalised (approved, refused, completed (renewals) and cancelled) on the EFRS system
including applications finalised by the Appeals Board finalised within 90 days divided by the
total number of applications for firearm licenses, competency certificates and renewals
received, expressed as a percentage. Performance includes applications finalised that were
carried over (received prior to the financial year).
Data limitations -
Reporting cycle Quarterly and annually
Desired performance 90% of applications finalised within 90 working days
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Reporting
responsibility Division: Visible Policing
Implementation
responsibility
FRC’s: Designated Firearm Official (DFO) receives, capture, conduct background checks,
conduct safe inspection, recommend and forward applications to the provincial office
Province: DFO receives, conduct quality checks and forward applications to the Central
Firearm Register
Central Firearms Register: DFO receives quality checks, consider and finalise
applications.
Official directives,
guidelines and
instructions
Firearms Control Act 2000, (Act No 60 of 2000); Firearms Control Act 2000, (Act No 60 of
2000) Regulations, 2004; Firearms Control Amendment Act, 2003 (Act No 43 of 2003) and
Firearms Control Amendment Act, 2006 (Act No 28 of 2006)
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Indicator title Percentage of police stations compliant with the set criteria
6 applicable to the
rendering a victim friendly service.
Short definition
The SAPS must provide a professional, accessible and sensitive service to victims of crime
and violence during the reporting and investigation of crime. This is done through the
rendering of a victim-friendly service (VFS) at police stations.
A police station renders a victim-friendly service if the police station comply to at least two
of the following three criteria:
orders/instructions guiding members on the provision of victim-friendly service is
available,
a Victim Friendly Room (VFR) which must be available at all times for e.g. statement
taking in private or an alternative arrangement (the alternative arrangement can
include a vacant office, conference room or any other room situated at the police
station. If offices are shared, other occupants will be asked to vacate the office while
the victim is being assisted) and
Frontline members at the police station are trained to ensure that victims are treated
with respect, to ensure their dignity is preserved and to convey the necessary
information.
A VFR refers to a private, furnished room used for statement taking of traumatised and
vulnerable victims. It also provides a facility for victim support by volunteers from the
community to provide assistance/support to victims of crime and violence referred by the
local SAPS for assistance. These services include practical support, emotional support, and
information regarding the criminal investigation process (Volunteers provide services that
complement or enhance SAPS services but the availability of volunteers at a police station or
VFR is not a necessity for the provision of a victim-friendly service).
Purpose/importance
The rendering of VFS is a government priority which is linked to Outcome 3 of the JCPS
priorities and is measured to improve an accessible service to victims of crime and violence
during the reporting and investigation of crime.
New indicator A continuation from previous financial year
Type of indicator Output
Source (document for
audit purpose)
A quarterly certificate (template) for data integrity on VFS to certify if a victim-friendly
service is rendered at the police station. The training of members can be confirmed on a
members’ SAPS 96. Training includes members who received Basic Training and in-service
training after the inception of Domestic Violence, First Responder to Sexual Offences, Victim
Empowerment and Vulnerable Group Learning Programmes.
System used for
performance
information
Manual VFS database
Supporting evidence for
quarterly/annual
reporting
Printouts from the Victim Friendly Service Database
6 A police station is deemed capable of rendering a victims friendly service if it meets two of the following three requirements: First that at least 50% of its operational members
must have completed one or more of the following training courses: Victim empowerment learning programme, Domestic Violence Learning Programme, Vulnerable Children Learning Programme and First Responders to sexual offences learning programme. Second that it must have a dedicated Victim Friendly Room or if space does not allow for that, specific alternate arrangements must be made to provide for privacy during statement taking in cases of gender based or intimate violence. Third that a police station order has been issued to direct the management of victim services at the police station including referral to other service providers, management of the VFR and or the alternate arrangements referred to above, and where applicable management of volunteers.
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Calculation type Cumulative
Method of calculation
Total number of police stations meeting the requirements for rendering victim friendly
services. A mark (1) is given for each dimension achieved: 1 - Official directives, guidelines
and instructions and police station orders; 2 - average of 50% of frontline members trained
in VE related courses (Domestic Violence, First Responder to Sexual Offences, Victim
Empowerment and Vulnerable Group Learning Programmes), and 3 - a victim friendly room
or an alternative arrangement). Police stations that score 2/3 or 3/3 are considered to render
a victim friendly services.
Data limitations Information certified correct and submitted which is identified when analysed to be incorrect
– information must then be corrected and certified again
Reporting cycle Quarterly and annually
Desired performance 100% of police stations rendering a victim-friendly service
Reporting responsibility Division: Visible Policing
Implementation
responsibility
Police Station: Police Station Commander; responsible for implementation according
to National Instructions and circulars
Cluster: Cluster Commander, responsible for adherence and compliance to relevant
National Instructions and circulars
Province: Provincial Commissioner, responsible for adherence and compliance to
relevant National Instructions and circulars
Division: Visible Policing, responsible for adherence and compliance to relevant
National Instructions and circulars
Official directives,
guidelines and
instructions
Domestic Violence Act, 1998 (Act No 116 of 1998); National Instruction 1 of 2014: Protection
Of Older Persons; National Instruction 2 of 2012: Victim Empowerment; National Instruction
3 of 2008: Sexual Offences; National Instruction 3 of 2010: The Care and Protection of
Children in terms of The Children’s Act; National Instruction 7 of 1999: Domestic Violence;
Police station order for each National Instruction listed above to guide members when
assisting victims of crime; Circular with reference 26/3/3/1 dated 2013-03-27
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Indicator title Average national police reaction time to Alpha, Bravo and Charlie complaints
Short definition
The indicator relates to the reaction time to attend to Alpha complaints (all complaints in
progress and all serious crime which requires immediate police response/action), Bravo
complaints (crimes that have already taken place and are less serious in nature, with no
immediate threat to the caller/complainant or other person/s or property e.g. housebreaking
which already occurred) and Charlie complaints (crimes or offences of a less serious nature, e.g.
drunkenness, loitering and trespassing).
Purpose/importance Police reaction time has been identified as a strategic priority risk and needs to be measured in
order to ensure compliance with the vision and mission statement of the SAPS.
New indicator Re-introduced in 2016/2017
Type of indicator Output
Source (document for
audit purpose)
Recordings between the dispatcher and members of the responsive vehicle CAS, Mobile Data
System or GEMC3 (10111 Call Centre and police stations linked to a 10111 Call Centre)7. In
terms of walk-in complaints at police stations - OB
System used for
performance
information
Efficiency Index System
Supporting evidence
for quarterly/annual
reporting
Quarterly and annual Efficiency Index System report reflecting the average national police
reaction time to complaints
Calculation type Non-cumulative
Method of
calculation
The reaction time is calculated as the time (in minutes) from the date and time a complaint is
registered on the CAS/MDS/GEMC3 until the date and time that the police arrive at the
complaint.
Data limitations Nuisance, abusive and hoax calls are not regarded as complaints.
Reporting cycle Quarterly and annually
Desired performance
Alpha: 19:05
Bravo: 24:33
Charlie: 21:45
Reporting
responsibility Division: Visible Policing
Implementation
responsibility
Police station: Police Station Commander responsible for the implementation of the
10111 Call Centre SOG
Cluster: Cluster Commander responsible for the implementation of the 10111 Call Centre
SOG
10111 Call Centres and Flying Squad: 10111 Call Centre Commander responsible for the
implementation of the 10111 Call Centre
7 Complaints are recorded on the Crime Administration System (CAS), the Mobile Data System (MDS) or the Global Emergency Command and Control System (GEMC3)
where after an IR number is generated by the relevant system. Complaints recoded on the MDS or the GEMC3 is transferred to the CAS. Enquiries and reports are thus
available on the CAS and the SAPS Efficiency Index.
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Official directives,
guidelines and
instructions
National Instruction 3 of 2011: Registration of Case Dockets on the Crime Administration
System (CAS); SO (G) 28: Duties of a Police Station Commander; SO(G) 252: The Pocket Book
(SAPS 206); SO (G) 259: Rapid Response Services and Radio Equipped Vehicles; SO (G) 301:
Registers, Books and Forms; SO (G) 303: The Occurrence Book (SAPS 10); SOP 10111 Call
Centre and Police Stations, dated 2013-05-03; Circular with reference 3/21/3/1/77 over
3/1/5/1/188 over 3/1/5/1/203 dated 2006-10-13; Circular with reference 3/1/5/1/158 dated
2013-04-29; Circular with reference 3/1/5/1/188 dated 2013-05-03; Circular with reference
3/1/5/1/158 dated 2014-01-27
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Indicator title Percentage of identified police stations where sector policing has been implemented
according to the set implementation criteria8
Short definition
The indicator relates to the number of police stations where sector policing is implemented as
a community-centred policing approach in accordance with the prescribed minimum
implementation criteria as determined in the Sector Policing National Instruction. National
Instruction 3/2013: Sector Policing. Sector Policing is a policing approach that adopts a
decentralised and geographical approach to policing by dividing a police station area into
sectors to enhance policing, response, service delivery and community involvement/interaction.
The following minimum implementation criteria are set for the implementation of sector
policing:
The police station area must be demarcated into sectors of at least two sectors.
A permanent member must be appointed as a sector commander to manage and
coordinate all crime related activities in the demarcated sectors. If adequate capacity is
available a sector commander may be appointed for each sector, or alternatively one
Sector Commander can be appointed to coordinate all activities in the sectors.
A sector profile must be compiled for each demarcated sector by the appointed sector
commander(s).
Operational members and physical resources must be deployed in accordance with the
crime pattern and threat analysis in one or more sectors to perform policing duties in the
demarcated sectors to enhance service delivery.
A sector forum must be established or an alternative arrangement should be in place to
facilitate community interaction (established and acknowledged community structures).
Purpose/importance
To support the implementation of the philosophy of Community and Partnership Policing by
dividing a policing area into smaller manageable sectors to improve policing, response time,
service delivery and community involvement/interaction.
New indicator A continuation from previous financial year
Type of indicator Output
Source (document for
audit purpose)
Demarcation of sectors: Demarcated map of policing area.
Appointment of a permanent member as Sector Commander: Written appointment
letter/job description
Sector Profiles: Sector Profile Template
Deployment of operational members: Tasking’s and minutes of Station Crime
Combatting Forum and/or in accordance with the Crime Pattern and Threat Analysis
compiled by the Crime Information Official, supported by the SAPS 15 (Report by the
Commander)
Sector Forum established: Minutes of Sector Forum meetings or invitations and
attendance of structured community meetings
System used for
performance
information
Manual Sector Policing Database
Supporting evidence
for quarterly/annual
reporting
Provincial feedback reports signed off by the Provincial Commissioner
8 The set criteria for the implementation of sector policing are as follows: the police station area must be demarcated into at least two sectors; a permanent member must be
appointed as a sector commander(s) to manage and coordinate all crime-related activities in the demarcated sector(s); sector profile must be compiled for each demarcated sector by the appointed sector commander; operational members and physical resources must be deployed in accordance with the crime pattern and threat analysis to perform policing duties in the demarcated sectors to enhance service delivery, based on the available resources; and a sector forum(s) must be established or existing community structures may be utilised as long as it facilitates community interaction and participation
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Calculation type Cumulative
Method of
calculation
The total number of police stations where sector policing is implemented according to the
minimum criteria divided by the total number of operational police stations, expressed as a
percentage.
Data limitations Selected police stations in rural areas allocated with limited resources are not able to
implement sector policing.
Reporting cycle Quarterly and annually
Desired performance 95% of identified police stations to implement sector policing according to the set
implementation criteria
Reporting
responsibility Division: Visible Policing
Implementation
responsibility Police stations
Official directives,
guidelines and
instructions
National Instruction 1 of 2005: Performance Enhancement Process JD & PEP; National
Instruction 3 of 2013: Sector Policing; Circular with reference 3/1/5/1/342 dated 2013-08-19;
Circular with reference 3/1/5/1/342 dated 2013-12-30; Circular with reference 3/1/5/1/342
dated 2014-01-20; Circular with reference 3/1/5/1/342 dated 2014-02-11; Circular with
reference 3/1/5/1/342 dated 2014-04-17 and Circular with reference 3/1/5/1/342 dated 2014-
07-10
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Indicator title Percentage of functional Community Police Forums (CPFs) implemented at police
stations according to set guidelines9
Short definition
The indicator relates to the number of police stations where Community Policing Forums are
implemented and which is functioning as directed by the South African Police Service Act,
1995 (Act No 68 of 1995) Chapter 7 (Sec 18 to 23) and the South African Police Service
Interim Regulation for Community Policing Forums and boards (GN R384 in GG 22273 of 11
May 2001). This indicator does not relate to cluster or provincial Community Police Boards.
Purpose/importance
According to Section 215 of the Constitution, 1996 (Act 108 of 1996), sections 19, 20 and 21,
the SAPS has a duty to liaise with the community through Community Police Forums at
police station, cluster and provincial community police boards. Community Police Forums
play a pivotal role in the building of partnerships between communities and the police as an
essential element of a safe and secure society.
Additionally, one of the key ministerial priorities is to implement the JPCS community
outreach programme since it is a government imperative to bring government to the
people. This will contribute towards feelings of safety in communities and foster good
relationships between the police and the community.
New indicator A continuation from previous financial year
Type of indicator Output
Source (document for
audit purpose) Approved constitution, a Community Safety Plan and minutes of the CPF meetings.
System used for
performance
information
Manual Community Policing Implementation database
Supporting evidence for
quarterly/annual
reporting
Quarterly and annual reports from the nine provinces as supported by the National
reporting template for Community Police Forums.
Calculation type Cumulative
Method of calculation Total number of police stations with functional CPF’s divided by the total number of
operational police stations, expressed as a percentage.
Data limitations
This indicator does not relate to cluster or provincial Community Police Boards.
Some police stations cannot implement a functional CPF as these policing precincts are farm
areas with no community but only seasonal workers for example Kubusiedrift and Boetsap.
Reporting cycle Quarterly and Annually
Desired performance 99% of police stations to have functional CPFs as per set guidelines
Reporting responsibility Division: Visible Policing
Implementation
responsibility
Police Station: Police Station Commanders to implement and report to Cluster
Commanders
Cluster: Cluster commanders to verify implementation, monitor implementation and
report to province
Province: provincial Head: VISPOL to monitor implementation and report to the
Division: Visible Policing
9 The following police stations: Kubusiedrieft, Mokopong and Boetsap cannot implement CPFs as these policing precincts are farm areas with no community but only
seasonal workers. Instead the Rural Safety Strategy is implemented at these police stations.
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Division: Visible Policing Component Head: Crime Prevention to monitor national
implementation and report to the accounting officer
Official directives,
guidelines and
instructions
SAPS Act, 1995 (Act No 68 of 1995) of 1995 Chapter 7 Sec 18 to 23 Community Police
Forums and Boards; SAPS Interim Regulation for Community Police Forums and Boards GN
R384 in GG 22273 of 11 May 2001 and Manual for the SAPS Community Policing, 1997
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Indicator title Number of rural and rural/urban mixed police stations implementing the set
criteria of the four pillars of the Rural Safety Strategy10
Short definition
The indicator relates to the number of rural police stations (police stations classified as rural
and rural-urban-mix police stations) where the Rural Safety Strategy is implemented in
accordance with the determined strategy pillar implementation criteria. A police
station/service point will be serving a rural area if the area in the whole, or a part thereof,
meets with the following criteria:
an area which are not urbanised, in other words located outside big cities or towns;
an area which typically consist of land which is devoted to agriculture, if commercial or
subsistence;
an area which lacks infrastructure or infrastructure development, such as tarred roads,
public transport, adequate sanitation and electricity, built up areas, communication
networks
an area which encompass large settlements in former homelands, which depend for
their survival on migratory labour and remittance
an area with a population of less than 150 000”
The Rural Safety Strategy will be implemented if the following determined strategy pillar
implementation criteria are met:
If Rural Safety Priority Committee meetings are facilitated quarterly at provincial
and/or cluster levels (clusters may combine their Rural Safety Priority Committee
meetings)
If a Rural Safety Coordinator has been appointed to coordinate all policing activities
and actions in the policing precinct (the appointed Sector Commander in a rural sector
may perform this function)
If a Rural Safety Plan has been developed at police station level in consultation with all
stakeholders to address crime in the rural community in an integrated manner
If rural safety meetings are facilitated with the rural community to create awareness
and enhance access, response and service delivery (the Community Police Forum
meeting or Sector Forum meeting may be used for this purpose, as long as rural safety
is a matter for discussion on the agenda)
If a capability has been established to respond to incidents in the rural community as
well as to plan and execute joint crime prevention operations to address crime in the
rural community, including stock theft (Visible Policing members, Tactical Response
Team, Public Order Policing Unit and/or Stock Theft Unit)
If joint crime prevention programmes/projects and operations has been implemented
in cooperation with all role players to address contributing factors influencing crime
and crime in general (government, Non-Governmental Organisations and the rural
community).
Purpose / Importance To support the implementation of the Rural Safety Strategy
New indicator A continuation from previous financial year
Type of indicator Output
Source (document for
audit purpose)
Provincial Priority Committee meetings: Minutes of meetings; appointment of a Rural Safety
Coordinator (written appointment letter/job description); developed Rural Safety Plan; local
rural safety meetings: minutes of meetings; joint operations: operational plans and joint
crime prevention programmes/projects (reports/media reports/photographic images).
10
The set criteria for the implementation of the four pillars of the Rural Safety Strategy are as follows: functional Rural Safety Priority Committee at provincial and
cluster levels; a permanent member must be appointed as a Rural Safety Coordinator( may be the Sector Commander appointed in the rural sector) to coordinate all policing activities and actions in the policing precinct; a joint Rural Safety Plan must be implemented to address crime in the rural community in an integrated manner; rural safety meetings must be facilitated with the rural community to create awareness and enhance access, response and service delivery (CPF or Sector Forum may be used for this purpose); a capability must be available to respond to incidents in the rural community as well as to plan and execute joint crime prevention operation to address crime in the rural community, including stock theft (Visible Policing members, Tactical Response Team, POP Unit and/or Stock Theft Unit in accordance with the approved Standard Operational Procedure); and joint crime prevention programmes/projects and operations must be implemented in cooperation with all role players to address contributing factors influencing crime in general (Government, Non-Governmental Organisations and the rural community).
Page | 66
System used for
performance
information
Manual Rural Safety database maintained by the Division: Visible Policing
Supporting evidence for
quarterly/annual
reporting
Manual Rural Safety database
Calculation type Cumulative
Method of calculation
The total number of rural police stations where the Rural Safety Strategy is implemented
according to the determined strategy pillar implementation criteria divided by the number
of identified rural and rural/urban mixed police stations, expressed by a percentage.
Data limitations Selected police stations in rural areas allocated with limited resources will impact on the
successful implementation of the Rural Safety Strategy.
Reporting cycle Quarterly and annually
Desired performance A total of 759 of the 879 identified have implemented the set criteria of the four pillars of
Rural Safety Strategy.
Reporting responsibility Division: Visible Policing
Implementation
responsibility
Police Station: Police Station Commander and the Rural Safety Coordinator
implement, coordinate and report
Cluster: Cluster Commander and the Rural Safety Coordinator monitor
implementation and report
Province: Provincial Commissioner and the Rural Safety Coordinator monitor
implementation and report
Official directives,
guidelines and
instructions
National Rural Safety Strategy: 2011 to 2014; Rural Safety Strategy Implementation
Guidelines: As issued by the Divisional Commissioner: Visible Policing; NATJOINT
Operational Instruction 19 of 2011 with reference 3/5/2/290 dated 2011-10-10; Circular with
reference 3/5/2/290 dated 2012-03-19; Circular with reference 3/5/2/290 dated 2012-06-12;
Circular with reference 3/5/2/290 dated 2013-04-03; Circular with reference 3/5/2/290 dated
2013-10-16; Circular with reference 3/5/2/290 dated 2014-05-15
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Indicator title Number of crime awareness campaigns conducted
Short definition
The indicator relates to crime awareness campaigns/public education programmes
relating to policing issues. At national level it refers to campaigns of national
importance which involve the Minister and/or Deputy Minister and the National
Commissioner or a senior officer duly nominated to represent him/her.
At Provincial level it refers to campaigns initiated by the Provincial Commissioner
and the Provincial Member of the Executive Council (MEC) for Safety and
Security/the Head of Department of the MECs office or a crime awareness
campaign initiated at provincial level managed by Corporate Communication.
Purpose/importance
National crime awareness campaigns are effective interactive tools to
communicate important messages and provide a platform for communities to raise
their concerns and complaints with regards to service delivery and are effective in
the prevention of crime.
New indicator A continuation from previous financial year - the measurement of the indicator
changed.
Type of indicator Activity
Source (document for audit
purpose)
National level:
o An approved awareness campaign project document or an impact report
on the crime awareness campaign or a media released speech by the
Minister and/or Deputy Minister and the National Commissioner or a
senior officer duly nominated to represent him/her during the awareness
campaign.
Provincial level:
o An approved awareness campaign project document or an impact report
on the crime awareness campaign or a media released speech by the
MEC and/or HOD and/or the Provincial Commissioner.
System used for performance
information
Manual Crime Awareness Campaign database maintained by the Division: Visible
Policing
Supporting evidence for
quarterly/annual reporting
National level:
o An approved awareness campaign project document or an impact report
on the crime awareness campaign or a media released speech by the
Minister and/or Deputy Minister and the National Commissioner or a
senior officer duly nominated to represent him/her during the awareness
campaign.
Provincial level:
o Feedback report (Information Note) sign by the Provincial
Commissioner/Deputy Provincial Commissioner or a media release by
Organisational or Corporate Communication
Calculation type Cumulative
Method of calculation Cumulative total number of crime awareness campaigns for a specific period
Data limitations -
Reporting cycle Quarterly and Annually
Desired performance 65 crime awareness campaigns conducted
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Reporting responsibility Division: Visible Policing
Implementation
responsibility
Province: Provincial Commissioner (initiation and reporting to the Division: Visible
Policing)
Official directives, guidelines
and instructions National Policing Strategy (DRAFT) and National Outreach Project (DRAFT)
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Indicator title Percentage of school safety programmes implemented at identified schools.
Short definition
The indicator relates to the percentage of school safety programmes implemented at
identified schools. This supports the implementation of the Crime and Violence in Schools
Collaborative Partnership Protocol between the Department of Basic Education (DBE) and
SAPS. The aims of this Protocol are to develop and support the implementation of school-
based crime prevention programmes. These school-based crime prevention programmes
aim to:
Strengthen Safe School Committees to curb crime and violence in schools;
Encourage all role players at schools and communities to play an active role as
members of Safe School Committees;
Link all schools to local police stations;
Establish reporting systems at schools;
Raise awareness amongst learners regarding crime and violence and its impact on
individuals, families and education;
Establish a school-based crime prevention service and interventions, which will deter
potential offenders and empower potential victims and past victims;
Extend crime prevention programmes to Early Childhood Development Centres in
order to raise awareness amongst young children;
Mobilise communities to take ownership of schools; and
To promote the image of the South African Police Service, and to build positive
relationships between schools, police stations, children, school communities and the
police.
Schools are identified on the basis of crime prevalence, formal linking has to be established
with the school and interventions focus on these schools in order to ensure they are
stabilised and normalisation maintained. Elements of safe school programmes are crime
prevention operations, schools-based crime awareness campaigns and community crime
awareness educative programmes aimed at schools. It is critical that on-going formalised
relationships through official linking between the police stations and schools are established
and maintained for crime prevention initiatives to be implemented.
(At least 1 programme per school at all identified schools must be executed)
Purpose/importance
Schools-based crime prevention is an essential aspect of the Public Education and the
Values Pillar of the National Crime Prevention Strategy adopted by Cabinet in 1996. It
supports building resilience, resistance and positive values against crime and violence
among the young and the communities that nurture them.
New indicator Revised performance indicator and target from 2015 /2016
Type of indicator Output and activity
Source (document for
audit purpose)
Linkage document relating to the linkage of the school to a police station and any
document showing the intervention/action at the school
System used for
performance
information
Manual Safe Schools database
Supporting evidence for
quarterly/annual
reporting
Division: Visible Policing: Database of schools identified per province and quarterly
certificate from province to National Head Office regarding the percentage of identified
schools where safety programmes were implemented and links established with these
schools.
PROVINCES:
List of schools identified in the province with the police stations to which it will be
linked and
A copy of the linkage certificate and a list of schools where initiatives were
undertaken. The list of initiatives must also include the type of event hosted at the
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school.
CLUSTER:
List of schools identified in the cluster with the police stations to which it will be linked
and
A copy of the linkage certificate and a list of schools where initiatives were
undertaken. The list of initiatives must also include the type of event hosted at the
school.
POLICE STATIONS:
At each station proof of the programme (event/initiative) that took place at the linked
school in the Portfolio of evidence.
(Proof can include: Project plan, Budget and/or resource allocation plan for the project
at each school, confirmation letter from school acknowledge that the event took
place, attendance register, impact report, address of SAPS representative, agenda and
minutes of School safety Committee meetings, news clippings of specific events at
schools, OPAM report printouts of operations)
Above information is populated into a user-friendly performance reporting table.
Calculation type Cumulative
Method of calculation The sum of the number of school safety programmes conducted at identified schools
divided by the number of schools identified in each province, expressed as a percentage
Data limitations -
Reporting cycle Quarterly and annually
Desired performance 100% of identified where the schools safety programmes implemented.
Reporting responsibility Division: Visible Policing
Implementation
responsibility
Police station: Implementation of safe school programmes at identified police
stations
Cluster: Monitoring implementation of safe school programmes in the cluster
Province: Identifying schools on the basis of crime prevalence and monitoring
implementation of safe school programmes
Official directives,
guidelines and
instructions
Constitution of the Republic of South Africa (Act No 108 of 1996, Sec 205); Children’s Act,
2005 (Act No 38 of 2005); Child Justice Act, 2008 (Act No 75 of 2008); South African Schools
Act (Act No 84 of 1996); National Instruction 2 of 2010: Children in conflict with the Law;
National Instruction 3 of 2010: Children in Need of Care and Protection; SAPS Guidelines on
School-Based Crime Prevention; Safety in Education Partnership Protocol between the
Department of Basic Education (DBE) and SAPS; Circular with reference number
3/1/5/1/343(2) dated 2009/09/23; Circular with reference number 3/1/5/1/343)(14) dated
2011/07/05; Circular with reference number 3/1/5/1/343(14) dated 2012/05/02; Circular with
reference number 3/1/5/1/343 (14) dated 2015/10/22 and Circular with reference number
3/1/5/1/343 (14) dated 2016/03/02
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Sub-programme: Border Security
Indicator title
Percentage of crime-related hits reacted to as a result of Movement Control
System and Enhanced Movement Control System screening on wanted
persons/circulated stolen or robbed vehicles
Short definition
The performance indicator relates to crime-related hits reacted to as a result of hits
generated from the Movement Control System (MCS) or Enhanced Movement Control
System (EMCS) screening on wanted persons and circulated, stolen or robbed vehicles at the
various identified Ports of Entry.
A hit can comprise of:
Wanted persons for whom a warrant of arrest has been issued (wanted database);
Vehicles circulated as stolen/robbed Crime Administration System (CAS) Circulation
System (Vehicles) and
Inkwazi hits (related to reports on movement, obtain travel information, etc.)
The hit received will stipulate the action required for instance:
Wanted for arrest (warrant of arrest available),
Movement of a person
Searching of a person
Stolen/robbed vehicle.
Crime prevention activities along South African borders will contribute towards the
reduction of illegal cross-border movement of people, goods, and services as well as hostile
elements that threaten the territorial integrity of the state and the well-being of its people.
Purpose / Importance
The reaction to crime-related hits of circulated persons and stolen/robbed vehicles as a
result of MCS or EMCS screening will contribute towards a safe and secure environment for
all within South Africa. Policing activities along South Africa’s borders contribute towards the
reduction of illegal cross-border movement of people, goods and services, as well as hostile
elements that threaten the territorial integrity of the state and the well-being of its people.
New indicator A continuation from previous financial years.
Type of indicator Activity
Source (document for
audit purpose) Hit Register, Hit printout, Occurrence Book, Unit Reports
System used for
performance
information
Manual quarterly report template
Supporting evidence for
quarterly / annual
reporting
Manual Database
Calculation type Non-cumulative
Method of calculation Number of crime-related hits reacted to divided by the number of hits received expressed as
a percentage
Data limitations
An immigration officer could record an incorrect name/registration number that can
incorrectly generate a hit. Should the incorrect name/registration number generate a hit on
the MCS or EMCS, the SAPS members at the border post must react in terms of the action
required. Therefore these hits are included in the performance. The details of the
vehicle/person will be verified by SAPS members and released if it does not match the
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circulated vehicle/person.
Reporting cycle Quarterly and annually
Desired performance Maintain 100% reaction to hits (persons and vehicles)
Reporting responsibility Division: Operational Response Service.
Implementation
responsibility
Ports of Entry, Provincial Commissioners and the Divisional Commissioner: Operational
Response Service in terms of OR Tambo International Airport and Durban Harbour.
Official directives,
guidelines and
instructions
Standard Operating Procedure (SOP) on EMCS, National Instruction 2/2002, National
Instruction 8/2011 and Guidelines for CSC (Durban Harbour and OR Tambo International
Airport)
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Indicator title
Percentage of profiled vehicles/containers and cargo/consignment searched for
illicit drugs, firearms, stolen/robbed vehicles, consignment, smuggled persons, and
counterfeit goods/contraband
Short definition
The performance indicator relates to the selection of suspicious profiled vehicles, containers
and cargo consignment entering or leaving the RSA from identified high-risk countries and
to search these vehicles, containers and cargo consignment for illicit drugs, illegal firearms,
stolen/robbed vehicles, smuggled persons and counterfeit goods/contraband.
Purpose / Importance
It is important to conduct searches on suspicious profiled vehicles, containers and cargo
consignment entering or leaving the RSA from identified high-risk countries are conducted
to detect illegal cross border movement of persons and illegal goods for the purposes of
effective border control.
New indicator New performance indicator
Type of indicator Activity
Source (document for
audit purpose)
Consolidated summary of the report on quarterly basis source document to execute
profiling will include the following at the port of entry level:
Profile Register; Search Register; Clearance documents from SARS (applicable to Land ports);
Airway bill (applicable to Airports); Manifest (applicable to Harbours); Registration paper and
SARPCO clearance certificate for vehicles when exported.
System used for
performance
information
Manual quarterly report template (Quarterly reports from ports of entry/province and Nodal
Point (Division: Operational Response Service) kept at Divisional level, processed into a user
friendly table)
Supporting evidence for
quarterly / annual
reporting
Manual database
Calculation type Non-cumulative
Method of calculation Number of profiled vehicles /containers and cargo/ consignment profiled divided by
searched, expressed as a percentage.
Data limitations
Lack of an integrated profiling system with other stake holders within the border
environment. Each government department (roll players) in the border environment systems
are not linked.
Reporting cycle Quarterly and annually.
Desired performance 100% of profiled vehicles/containers and cargo searched.
Reporting responsibility Division: Operational Response Service.
Implementation
responsibility
Ports of Entry (land, sea and air), Provincial Commissioners and the Divisional Commissioner:
Operational Response Service in terms of OR Tambo International Airport and Durban
Harbour.
Official directives,
guidelines and
instructions
NI 2/2002, Police Act, 1995 (Act No 68 of 1995) Section 13(6)
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Sub-programme: Specialised Interventions
Indicator title
Percentage of medium11
to high12
-risk13
incidents stabilised14
in relation to requests
received (National Intervention Unit, Special Task Force and Public Order Policing
Unit)
Short definition
The indicator relates to medium to high-risk incidents stabilised by STF, NIU and POP where
normal policing requires additional support:
The Special Task Force (STF) (hostage takings, interventions to combat terrorism, organised
crime, serious and violent crime, protection of VIP and high-risk persons; and search, rescue
operations; and operational support).
National Intervention Units (NIU) (operational support to police stations and other
government departments), escorting dangerous criminals, protection for VIP’s and events).
Public Order Policing Units (POP) (crowd peaceful policed by Pop units and crowd unrest
incidents stabilised by POP units) (The nature of POP duties falls outside the scope of
generic policing functions and therefore POP members are trained and equipped to
effectively deal with situations that police officers, given their basic training and standard
equipment, cannot deal with otherwise).
Purpose / Importance
Internal instability (public disorder), hostage takings, serious and violent crime, organised
crime, and acts of terrorism pose a serious threat to the national security and the safety of
the inhabitants of the country. Public violence for example is an emerging issue that requires
specific attention. Violent protest results in the police having to divert resources away from
normal policing functions in order to stabilise violent disorder.
New indicator A continuation from previous financial years
Type of indicator Output
Source (document for
audit purpose)
STF (Task Register), NIU (Task Register), POP Units (IRIS Back-up Hand Incident Report/IRIS
Register/Incident Reporting Information System (IRIS))
System used for
performance
information
STF and NIU (manual quarterly/annual report template from unit commanders) and POP
Units (IRIS Back-up Hand Incident Report/IRIS Register/Incident Reporting Information
System (IRIS))
Supporting evidence for
quarterly / annual
reporting
STF and NIU (table including the number of incidents stabilised and Quarterly/Annual
Report template from unit commanders). POP Units (Detail Report from the Incident
Reporting Information System)
Calculation type Non-cumulative
Method of calculation
Number of incidents stabilised divided by the number of requests received, expressed as a
percentage15
STF- (number of hostage takings, interventions to combat terrorism, organised
crime, serious and violent crime, protection of VIP and high-risk persons; search
and rescue operations; and operational support)
NIU - (number of operational support to police stations and other government
11 Medium-risk threat: a situation where information indicates that serious bodily harm or death could be inflicted and which should be resolved by employing tactical capabilities. 12 High-risk threat: a situation where information dictates the probability that serious bodily harm or death will likely be inflicted and which has to be resolved by deploying specialised tactical capabilities. 13 Risk: a future incident that may affect the implementation of strategic or operational priorities and may emanate from either within or outside the SAPS. 14 Stabilise: to reach a state where there are no longer any major challenges or problems requiring specialised policing intervention and which is unlikely to deteriorate, meaning that it can be managed through normal day-to-day policing. 15 Should an incident be cancelled while the operational team is on its way to respond or where an incident has been stabilised by other 3rd parties’ e.g. Visible Policing, before the intervention team arrived at the scene, the mobilisation is recorded as reacted to request received as the intervention team has been mobilised even though the situation that requires the specialised intervention no longer exists. The reason for this is that resources were activated and mobilised resulting in expenses and these expenses must be accounted for.
Page | 75
departments), escorting dangerous criminals, protection for VIP’s and events)
(National deployments; reflected as only one task number for the consecutive
month of the deployment) (Only one request for a task can be received, but this
request can be calculated as multiple taskings conducted over consecutive days
resulting in separate activities/tasking’s on each day).
POP – number of crowd peaceful and crowd unrest incidents policed by POP.
Data limitations
STF- all cancelled tasks excluded from calculation rules
POP- all crowd-related incidents policed by only VISPOL/Metro excluded from calculation
rules
Reporting cycle Quarterly and annually
Desired performance 100% incidents stabilised in relation to requests received (National Intervention Unit, Special
Task Force and Public Order Policing Unit)
Reporting responsibility Division: Operational Response Service.
Implementation
responsibility
NIU Units (Cape Town, Pretoria, Durban, Mthatha), STF Units (Cape Town, Pretoria, Durban),
POP Units, Provincial Heads: ORS, Component Head: Specialised Operations and Divisional
Commissioner: Operational Response Services
Official directives,
guidelines and
instructions
STF (National Instruction 9/2011). POP Units (National Instruction 4/2014, SASREA Act, 2010
(Act No 2 of 2010) and Regulation of Gatherings Act, 1993 (Act No 205 of 1993)
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Indicator title Percentage of safe deliveries of valuable and/or dangerous cargo in relation to the
number of cargo16
protection provided
Short definition
The indicator relates to the protection of valuable and or dangerous cargo. Valuable cargo
can be defined as a material or monetary value with considerable importance or quality such
as cash currency, gold bullion and currency printing material. Dangerous cargo can be
defined as cargo causing danger, risk or harm such as explosives and ammunition, nuclear
material, firearms and drugs.
Purpose / Importance
Theft or robbery of valuable cargo can lead to the funding of terrorist organisations and the
undermining of government currency. If dangerous cargo are left unmonitored, it can fall
into the hands of terrorists and criminals (contributing to serious and violent crime), which
poses a threat to national security (human life, food and water sources, fauna and flora, etc.)
New indicator A continuation from previous financial years
Type of indicator Activity
Source (document for
audit purpose) Mobile Operations Index Register
System used for
performance
information
IRIS Back-up Hand Incident Report (SAPS 5 diary) /IRIS Register/Incident Reporting
Information System (IRIS)
Supporting evidence for
quarterly / annual
reporting
Quarterly/annual report from Units to the Section Commander: Mobile Operations at
Divisional level consolidated into a letter from the Section Head: Tactical Operations
indicating the number of cargoes protected and the number of security breaches.
Calculation type Non-Cumulative
Method of calculation The total number of security breaches divided by the total number of protection provided
Data limitations None
Reporting cycle Quarterly and annually
Desired performance 100% protection provided without security breaches
Reporting responsibility Division: Operational Response Service
Implementation
responsibility Pretoria and Cape Town Mobile Operations Units
Official directives,
guidelines and
instructions
SOP on Safe guarding of valuable cargo and dangerous goods; and Memorandum of
Understanding (MOU) between the SAPS and South African Reserve Bank
Information flow
o A written, SMS, email or fax request for the protection of a valuable/dangerous cargo is
received by the Unit Commander.
o Upon receipt, the request is recorded in the IRIS - Back-up Hand Incident Report (SAPS
5 diary), the Index Register and the IRIS.
o A designated official opens a file and compile an operational plan for the execution of
the operation which is approved by the Unit Commander and file in the Index file.
o After execution of the operation the outcome is captured against the request recorded
16 Dangerous and valuable cargo refer to the protection duties performed by the National Mobile Operations Units in Cape Town and Pretoria relating to the South African Reserve Bank, South African Bank Notes, Denel, Koeberg, SAPS Forensic Science Laboratory, SAPS Supply Chain Management, Department of Environmental Affairs, National Treasury, Independent Electoral Commission and Parliament.
Page | 77
in the IRIS - Back-up Hand Incident Report (SAPS 5 diary), the Index Register and the
IRIS. The IRIS operator/designated official must ensure that the information recorded in
the IRIS Back-up Hand Incident Report (SAPS 5 diary) and Index Register corresponds
with the data recorded on the IRIS system (electronic).
o Performance information (as recorded in the IRIS System) is recorded in a
quarterly/annual report template by the Unit Commander.
o The quarterly/annual report is submitted to the Section Commander: Mobile Operations
at Division: Operational Response Services.
o The Section Commander: Mobile Operations receives the quarterly/annual report from
the two units and submits a consolidated quarterly/annual report to the Section Head:
Tactical Operations.
o The Section Head: Tactical Operations compiles a letter relating to the number of
valuable/dangerous cargo and breaches to the Component Head: Specialised
Operations for approval.
o Performance information is submitted to the Commander: Management Information
and Strategic Planning at Operational Response Services for comparison with the
supporting document and inclusion in the Division’s quarterly/annual report template.
o Performance is approved by the Divisional Commissioner: Operational Response Service
and submitted to the Section Head: Monitoring and Evaluation.
o A designated official at the Sub-Section Organisational Performance Monitoring
receives the performance information and supporting evidence for quarterly/annual
reporting, confirms the information with the supporting document and capture the
relevant information in the quarterly/annual report template.
o Quarterly/annual performance report is submitted to Internal Audit for audit purposes
and the issuing of an Audit Report.
o Quarterly/annual performance report is submitted to the National Commissioner for
approval.
o Approved quarterly/annual performance report is submitted to relevant role players.
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Programme 3: Detective Service
Purpose: Enable the investigative work of the South African Police Service, including providing support to investigators in
terms of forensic evidence and the Criminal Record Centre.
Strategic objective: To contribute to the successful prosecution of crime, by investigating, gathering and analysing
evidence, thereby increasing the detection rate of priority crime.
Performance indicators
Sub-programme: Crime Investigation
Detection rate for serious crime
Percentage of trial-ready case dockets for serious crime
Conviction rate for serious crime
Detection rate for contact crime
Percentage of trial-ready case dockets for contact crime
Conviction rate for contact crimes
Detection rate for crimes dependent on police action for detection
Percentage of trial-ready case dockets for crimes dependent on police action for detection
Conviction rate for crimes dependent on police action for detection
Detection rate for crimes against women 18 years and above (murder, attempted murder, all sexual offences,
common assault and assault GBH)
Percentage of trial-ready case dockets for crime against women 18 years and above (murder, attempted
murder, all sexual offences, common assault and assault GBH)
Conviction rate for crime against women 18 years and above (murder, attempted murder, all sexual offences,
common assault and assault GBH)
Detection rate for crime against children under 18 years (murder, attempted murder, all sexual offences,
common assault and assault GBH)
Percentage of trial-ready case dockets for crime against children under 18 years (murder, attempted murder, all
sexual offences, common assault and assault GBH)
Conviction rate for crime against children under 18 years (murder, attempted murder, all sexual offences,
common assault and assault GBH)
Detection rate for criminal and violent conduct in public protests
Percentage of trial-ready case dockets for criminal and violent conduct in public protests
Conviction rate for criminal and violent conduct in public protests
Sub-programme: Specialised Investigations
Percentage of trial-ready case dockets for fraud and corruption by individuals within the JCPS Cluster
Detection rate for serious commercial crime-related charges
Percentage of trial-ready case dockets for serious commercial crime-related charges
Percentage of registered serious organised crime project investigations successfully terminated
Number of serious commercial crime-related trial-ready case dockets where officials are involved including
procurement fraud and corruption
Value of amount involved in procurement fraud and corruption-related cases
Detection rate for cyber-crime-related cases
Percentage of INTERPOL case files closed
Percentage of arrests of identified transnational crime suspects facilitated
Percentage of cross border operations conducted in relation to requests received
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Sub-programme: Criminal Record Centre
Percentage of original previous conviction reports generated
Sub-programme: Forensic Science Laboratory
Percentage of routine case exhibits (entries) finalised
Percentage of non-routine case exhibits (entries) finalised
Percentage of Biology Deoxyribonucleic acid (DNA) Intelligence case exhibits (entries) finalised
Percentage reduction in case exhibits (entries) exceeding the prescribed time frame of 28 working days
Percentage of Ballistics (IBIS) Intelligence case exhibits (entries) finalised (acquired)
Page | 80
Technical Indicator Description
Sub programme: Crime Investigation
Indicator title Detection rate for serious crime
Short definition
Detection rate is an indication of successful investigations in relation to the active
investigative workload.
Successful investigations consist of:
the positive identification, arrest and charging of a perpetrator
investigations withdrawn by the complainant before the perpetrator is charged
investigations closed as unfounded.
Active investigative workload consist of:
Crimes reported to the SAPS
Active investigations carried over from the previous financial year to the current financial
year.
Serious crimes consist of: murder, attempted murder, robbery with aggravating circumstance,
common robbery, assault GBH, assault common, sexual offences, arson, malicious damage to
property, burglary at residential premises, burglary at non- residential premises, theft of
motor vehicle and motor cycle, theft out off/ from motor vehicle, stock theft, theft, fraud,
shoplifting. All attempts in respect of the mentioned crimes are included.
Purpose/importance
Reduction of crime by means of effective detection of perpetrators.
Delivery of justice to victims of crime by means of quality criminal investigations.
Restore the trust and faith of the communities in the ability of SAPS to reduce crime, deliver
quality services and create a safe and secure environment.
The indicator is important to ensure that all people in South Africa are and feel safe.
New indicator A continuation from previous financial years
Type of indicator Output
Source (document for
audit purpose)
Case docket (SAPS3M)
Systems used for
processing and
reporting performance
information
Crime Management Information System (CMIS) a function of the Crime Administration
System (CAS)/ICDMS
Supporting evidence
for annual reporting
Data extraction from the CIMS into a spreadsheet format
Calculation type Cumulative calculated over a 12 month period
Method of calculation
The following formula is used as the method of calculation:
The sum of the number of charges referred to court (Column 3) + the sum of the
number of charges withdrawn before court (Column 4) + the sum of the number of
charges unfounded (Column 6) ÷ by the sum of the number of charges reported
(Column 1) + the number of charges brought forward (Column 2) x 100, expressed as a
percentage.
Page | 81
(Column 3 + Column 4 + Column 6)÷(Column 1 + Column 2) x 100 = Percentage
Performance
Data limitations
Annual data for the performance indicators are available only after the formal release thereof
by the SAPS Crime Registrar office. The National Prosecuting Authority (NPA) has the sole
mandate to decide whether to institute prosecution or not. Due to the excessive workload of
the National Prosecuting Authority (NPA), it can happen that dockets referred for decision
are kept for long periods and this can have a negative impact on the performance of SAPS.
Reporting cycle Quarterly, per semester and annually
Desired performance 38% (832 639 from a total of 2 191 155)
Reporting
responsibility Division: Detective Service
Implementation
responsibility
Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial
Commissioners: Crime Detection,: Division: Detective Service: Component Heads, Provincial
Heads: Detective Service, Cluster Commanders, Detective Cluster Coordinators, Police Station
Commanders, Branch Commanders, all Detective Unit Commanders and Investigating
Officers
Official directives,
guidelines and
instructions
Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 and National
Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,
2/2010, 3/2010, 3/2011, 2/2012
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Indicator title Percentage of trial-ready case dockets for serious crime
Short definition
Trial-ready rate is an indication of the number of dockets pending in court in relation to the
number of dockets marked as trial-ready on CAS / ICDMS. The indicator relates to the
provision of a fully investigated case docket, if it includes one or more charges (investigation
finalised), which can be utilised by the National Prosecuting Authority (NPA) for the purpose
of proceeding with a trial of an offender(s) on charge(s) linked to the docket. Fully
investigated entails that there is no outstanding information which requires further
investigation by a detective and that all evidence (e.g. statements, specialist reports, etc.)
have been obtained. The definition is extended to include the following;
all cases where the accused pleads guilty, is convicted and sentenced on first
appearance in court even though previous conviction reports (SAPS 69) is not available
all cases where the accused pleads guilty and is found guilty on the first appearance in
court, but the case is only remanded for sentencing to a later date
all cases where an admission of guilt fine was determined by the Public Prosecutor/
SAPS and the accused paid the admission of guilt but the previous conviction report
(SAPS 69) is still outstanding
all cases where the Public Prosecutor decided to finalise the case by means of
Alternative Dispute Resolution (ADR) programme while investigations are still
outstanding.
all cases where the investigation is finalised and referred to and kept at the office of the
Senior Public Prosecutor(SPP) or Director of Public Prosecution (DPP) to determine a
trial date
all cases where the investigation is completed but a trial date cannot be set because
the accused awaits psychiatric evaluation at an institution
all cases where the investigation is completed, has been referred to court and on the
first appearance in court the Public Prosecutor withdraws the cases on the ground of
“De minimis non curat lex” or “No prospect of a successful conviction.
Serious crimes consist of: murder, attempted murder, robbery with aggravating circumstance,
common robbery, assault GBH, assault common, sexual offences, arson, malicious damage to
property, burglary at residential premises, burglary at non- residential premises, theft of
motor vehicle and motor cycle, theft out off/ from motor vehicle, stock theft, theft, fraud,
shoplifting. All attempts in respect of the mentioned crimes are included.
Purpose/importance
The measurement of trial-ready dockets ensures that the necessary investigations are
completed after a perpetrator is charged.
Delivery of justice to victims of crime by means of quality criminal investigations.
Restore the trust and faith of the communities in the ability of SAPS to reduce crime, deliver
quality services and create a safe and secure environment.
The indicator is important to ensure that all people in South Africa are and feel safe.
New indicator A continuation from previous financial years.
Type of indicator Output
Source (document for
audit purpose)
Case docket (SAPS3M)
Systems used for
processing and
reporting performance
information
Crime Management Information System (CMIS) a function of the Crime Administration
System (CAS)/ICDMS
Supporting evidence
for quarterly /annual
Data extraction from the CMIS into a spread sheet format
Page | 83
reporting
Calculation type Cumulative calculated over a 12 month period
Method of calculation
The number of case dockets certified as “Investigation Finalised” on the Crime Administration
System (CAS),divided by all outstanding dockets in court (Column 8.6) x by 100, expressed as
a percentage.
Data limitations
Annual data for the performance indicators are available only after the formal release thereof
by the SAPS Crime Registrar office. Dependency on other divisions, government departments
and private institutions for timeous submission of reports
Reporting cycle Quarterly, per semester and annually
Desired performance 64% (249 293 from a total of 389 520)
Reporting
responsibility Division: Detective Service
Implementation
responsibility
Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial
Commissioners: Crime Detection, Provincial Heads: Detective Service, Cluster Commanders,
Detective Cluster Coordinators, Police Station Commanders, Branch Commanders, all
Detective Unit Commanders and Investigating Officers
Official directives,
guidelines and
instructions
Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381; National
Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,
2/2010, 3/2010, 3/2011, 2/2012; Correspondence 3/1/8/6 dated 2010-10-07: Definition on
formula to calculate the percentage of court ready and Correspondence 26/13/1 dated 2013-
12-23 : Certification of trial-ready case docket on CAS/ICDMS
Page | 84
Indicator title Conviction rate for serious crime
Short definition
Conviction rate is an indication of perpetrators found guilty and sentenced in court. Serious
crimes consist of: murder, attempted murder, robbery with aggravating circumstance,
common robbery, assault GBH, assault common, sexual offences, arson, malicious damage to
property, burglary at residential premises, burglary at non-residential premises, theft of
motor vehicle and motor cycle, theft out off/from motor vehicle, stock theft, theft, fraud and
shoplifting. All attempts in respect of the mentioned crimes are included.
Purpose/importance
Determine the impact of detection- and trial-ready rates on successful prosecutions. Delivery
of justice to victims of crime. Restore the trust and faith of the communities in the ability of
SAPS to reduce crime, deliver quality services and create a safe and secure environment. The
indicator is important to ensure that all people in South Africa are and feel safe.
New indicator A continuation from previous financial years.
Type of indicator Outcome
Source (document for
audit purpose)
Case docket (SAPS3M)
Systems used for
processing and
reporting performance
information
Crime Management Information System (CMIS) a function of the Crime Administration
System (CAS)/ICDMS
Supporting evidence
for quarterly /annual
reporting
Data extraction from the CMIS into a spread sheet format
Calculation type Cumulative calculated over a 12 month period
Method of calculation
The conviction rate is measured by the number of charges resulting in a guilty17
verdict
(Column 8.2) divided by the sum of the guilty (Column 8.2) and not guilty18
verdicts (Column
8.3) x 100, expressed as a percentage.
Data limitations
Annual data for the performance indicators are available only after the formal release thereof
by the SAPS Crime Registrar office. The human factor as oral evidence of complainants and
witnesses often contradict each other resulting in the discharge of accused persons on legal
technicalities which is beyond the control of the SAPS. South African Law of Evidence is
based on presumption of innocent until proven guilty and if there is a doubt, the benefit of
the doubt will also go to the accused person, resulting in a discharge. Backlog of trial-ready
cases on court roll and postponement of trial-ready cases in court due to various reasons.
Reporting cycle Quarterly, per semester and annually
Desired performance 88% (167 148 from a total of 189 940)
Reporting
responsibility Division: Detective Service.
Implementation
responsibility
Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial
Commissioners: Crime Detection, Provincial Heads: Detective Service, Cluster Commanders,
Detective Cluster Coordinators, Police Station Commanders, Branch Commanders, all
Detective Unit Commanders and Investigating Officers
17 Where an accused has been trialed and convicted. 18 Where an accused has been trialed and found not guilty.
Page | 85
Official directives,
guidelines and
instructions
Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 and National
Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,
2/2010, 3/2010, 3/2011, 2/2012
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Indicator title Detection rate for contact crime
Short definition
Detection rate is an indication of successful investigations in relation to the active
investigative workload.
Successful investigations consist of:
the positive identification, arrest and charging of a perpetrator
investigations withdrawn by the complainant before the perpetrator is charged
investigations closed as unfounded.
Active investigative workload consist of:
Crimes reported to the SAPS
Active investigations carried over from the previous financial year to the current
financial year.
Contact crimes includes: murder, attempted murder, robbery with aggravating circumstance,
common robbery, assault GBH, assault common, sexual offences.
Purpose/importance
Reduction of crime by means of effective detection of perpetrators.
Delivery of justice to victims of crime by means of quality criminal investigations.
Restore the trust and faith of the communities in the ability of SAPS to reduce crime, deliver
quality services and create a safe and secure environment.
The indicator is important to ensure that all people in South Africa are and feel safe.
New indicator A continuation from previous financial years.
Type of indicator Output
Source (document for
audit purpose)
Case docket (SAPS3M)
Systems used for
processing and
reporting performance
information
Crime Management Information System (CMIS) a function of the Crime Administration
System (CAS)/ICDMS
Supporting evidence
for quarterly /annual
reporting
Data extraction from the CMIS into a spread sheet format
Calculation type Cumulative calculated over a 12 month period
Method of calculation
The sum of the number of charges referred to court (Column 3) + the number of charges
withdrawn before court (Column 4) + the number of charges unfounded (Column 6) ÷ by
the sum of the number of charges reported (Column 1) + the number of charges brought
forward (Column 2) x 100, expressed as a percentage.
Data limitations
Annual data for the performance indicators are available only after the formal release thereof
by the SAPS Crime Registrar office. The National Prosecuting Authority (NPA) has the sole
mandate to decide whether to institute prosecution or not. Due to the excessive workload of
the National Prosecuting Authority (NPA), it can happen that dockets referred for decision
are kept for long periods and this can have a negative impact on the performance of SAPS.
Reporting cycle Quarterly, per semester and annually
Desired performance 55% (419 492 from a total of 762 712)
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Reporting
responsibility Division: Detective Service
Implementation
responsibility
Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial
Commissioners: Crime Detection, Provincial Heads: Detective Service, Cluster Commanders,
Detective Cluster Coordinators, Police Station Commanders, Branch Commanders, all
Detective Unit Commanders and Investigating Officers
Official directives,
guidelines and
instructions
Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 and National
Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,
2/2010, 3/2010, 3/2011, 2/2012
Page | 88
Indicator title Percentage of trial-ready case dockets for contact crime
Short definition
Trial-ready rate is an indication of the number of dockets pending in court in relation to the
number of dockets marked as trial-ready on CAS / ICDMS. The indicator relates to the
provision of a fully investigated case docket, if it includes one or more charges (investigation
finalised), which can be utilised by the National Prosecuting Authority (NPA) for the purpose
of proceeding with a trial of an offender(s) on charge(s) linked to the docket. Fully
investigated entails that there is no outstanding information which requires further
investigation by a detective and that all evidence (e.g. statements, specialist reports, etc.)
have been obtained. The definition is extended to include the following;
all cases where the accused pleads guilty, is convicted and sentenced on first
appearance in court even though previous conviction reports (SAPS 69) is not available
all cases where the accused pleads guilty and is found guilty on the first appearance in
court, but the case is only remanded for sentencing to a later date
all cases where an admission of guilt fine was determined by the Public Prosecutor/
SAPS and the accused paid the admission of guilt but the previous conviction report
(SAPS 69) is still outstanding
all cases where the Public Prosecutor decided to finalise the case by means of
Alternative Dispute Resolution (ADR) programme while investigations are still
outstanding.
all cases where the investigation is finalised and referred to and kept at the office of the
Senior Public Prosecutor(SPP) or Director of Public Prosecution (DPP) to determine a
trial date
all cases where the investigation is completed but a trial date cannot be set because
the accused awaits psychiatric evaluation at an institution
all cases where the investigation is completed, has been referred to court and on the
first appearance in court the Public Prosecutor withdraws the cases on the ground of
“De minimis non curat lex” or “No prospect of a successful conviction.
Contact crimes includes: murder, attempted murder, robbery with aggravating circumstance,
common robbery, assault GBH, assault common, sexual offences.
Purpose/importance
The measurement of trial-ready dockets ensures that the necessary investigations are
completed after a perpetrator is charged.
Delivery of justice to victims of crime by means of quality criminal investigations.
Restore the trust and faith of the communities in the ability of SAPS to reduce crime, deliver
quality services and create a safe and secure environment.
The indicator is important to ensure that all people in South Africa are and feel safe.
New indicator A continuation from previous financial years.
Type of indicator Output
Source (document for
audit purpose) Case docket (SAPS3M)
Systems used for
processing and
reporting performance
information
Crime Management Information System (CMIS) a function of the Crime Administration
System (CAS)/ICDMS
Supporting evidence
for quarterly /annual
reporting
Data extraction from the CMIS into a spread sheet format
Calculation type Cumulative calculated over a 12 month period
Page | 89
Method of calculation
The number of case dockets certified as “Investigation Finalised” on the Crime Administration
System (CAS),divided by all outstanding dockets in court (Column 8.6) x by 100, expressed as
a percentage.
Data limitations
Annual data for the performance indicators are available only after the formal release thereof
by the SAPS Crime Registrar office. Dependency on other divisions, government departments
and private institutions for timeous submission of reports
Reporting cycle Quarterly, per semester and annually
Desired performance 64% (142 962 from a total of 223 378)
Reporting
responsibility Division: Detective Service
Implementation
responsibility
Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial
Commissioners: Crime Detection, Provincial Heads: Detective Service, Cluster Commanders,
Detective Cluster Coordinators, Police Station Commanders, Branch Commanders, all
Detective Unit Commanders and Investigating Officers
Official directives,
guidelines and
instructions
Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381; National
Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,
2/2010, 3/2010, 3/2011, 2/2012; Correspondence 3/1/8/6 dated 2010-10-07: Definition on
formula to calculate the percentage of court ready and Correspondence 26/13/1 dated 2013-
12-23 : Certification of trial-ready case docket on CAS/ICDMS
Page | 90
Indicator title Conviction rate for contact crimes
Short definition
Conviction rate is an indication of perpetrators found guilty and sentenced in court. Contact
crimes includes: murder, attempted murder, robbery with aggravating circumstance, common
robbery, assault GBH, assault common, sexual offences.
Purpose/importance
Determine the impact of detection- and trial-ready rates on successful prosecutions. Delivery
of justice to victims of crime. Restore the trust and faith of the communities in the ability of
SAPS to reduce crime, deliver quality services and create a safe and secure environment. The
indicator is important to ensure that all people in South Africa are and feel safe.
New indicator A continuation from previous financial years
Type of indicator Outcome
Source (document for
audit purpose)
Case docket (SAPS3M)
System used for
performance
information
Crime Management Information System (CMIS) a function of the Crime Administration
System (CAS)/ICDMS
Supporting evidence
for quarterly /annual
reporting
Data extraction from the CMIS into a spread sheet format
Calculation type Cumulative calculated over a 12 month period
Method of calculation
The conviction rate is measured by the number of charges resulting in a guilty19
verdict
(Column 8.2) divided by the sum of the guilty (Column 8.2) and not guilty20
verdicts (Column
8.3) x 100, expressed as a percentage.
Data limitations
Annual data for the performance indicators are available only after the formal release thereof
by the SAPS Crime Registrar office. The human factor as oral evidence of complainants and
witnesses often contradict each other resulting in the discharge of accused persons on legal
technicalities which is beyond the control of the SAPS. South African Law of Evidence is
based on presumption of innocent until proven guilty and if there is a doubt, the benefit of
the doubt will also go to the accused person, resulting in a discharge. Backlog of trial-ready
cases on court roll and postponement of trial-ready cases in court due to various reasons.
Reporting cycle Quarterly, per semester and annually
Desired performance 80% (62 183 from a total of 77 728)
Reporting
responsibility Division: Detective Service.
Implementation
responsibility
Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial
Commissioners: Crime Detection, Provincial Heads: Detective Service, Cluster Commanders,
Detective Cluster Coordinators, Police Station Commanders, Branch Commanders, all
Detective Unit Commanders and Investigating Officers
Official directives,
guidelines and
instructions
Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381; National
Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,
2/2010, 3/2010, 3/2011, 2/2012
19 Where an accused has been trialed and convicted. 20 Where an accused has been trialed and found not guilty.
Page | 91
Indicator title Detection rate for crimes dependent on police action for detection
Short definition
Detection rate is an indication of successful investigations in relation to the active
investigative workload.
Successful investigations consist of:
the positive identification, arrest and charging of a perpetrator
investigations withdrawn by the complainant before the perpetrator is charged
investigations closed as unfounded.
Active investigative workload consist of:
Crimes reported to the SAPS
Active investigations carried over from the previous financial year to the current
financial year.
Crimes dependent on police action for detection includes: Illegal possession of firearms and
ammunition, drug-related crime and driving under the influence of alcohol.
Purpose/importance
Reduction of crime by means of effective detection of perpetrators. Delivery of justice to
victims of crime by means of quality criminal investigations. Restore the trust and faith of the
communities in the ability of SAPS to reduce crime, deliver quality services and create a safe
and secure environment. The indicator is important to ensure that all people in South Africa
are and feel safe.
New indicator A continuation from previous financial years
Type of indicator Output
Source (document for
audit purpose) Case docket (SAPS3M)
Systems used for
processing and
reporting performance
information
Crime Management Information System (CMIS) a function of the Crime Administration
System (CAS)/ICDMS
Supporting evidence
for quarterly /annual
reporting
Data extraction from the CMIS into a spread sheet format
Calculation type Cumulative calculated over a 12 month period
Method of calculation
The sum of the number of charges referred to court (Column 3) + the number of charges
withdrawn before court (Column 4) + the number of charges unfounded (Column 6) ÷ by
the sum of the number of charges reported (Column 1) + the number of charges brought
forward (Column 2) x 100, expressed as a percentage
Data limitations
Annual data for the performance indicators are available only after the formal release thereof
by the SAPS Crime Registrar office. The National Prosecuting Authority (NPA) has the sole
mandate to decide whether to institute prosecution or not. Due to the excessive workload of
the National Prosecuting Authority (NPA), it can happen that dockets referred for decision
are kept for long periods and this can have a negative impact on the performance of SAPS.
Reporting cycle Quarterly, per semester and annually
Desired performance 99.60% (346 852 from a total of 348 244)
Page | 92
Reporting
responsibility Division: Detective Service
Implementation
responsibility
Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial
Commissioners: Crime Detection, Provincial Heads: Detective Service, Cluster Commanders,
Detective Cluster Coordinators, Police Station Commanders, Branch Commanders, all
Detective Unit Commanders and Investigating Officers
Official directives,
guidelines and
instructions
Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 and National
Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,
2/2010, 3/2010, 3/2011, 2/2012
Page | 93
Indicator title Percentage of trial-ready case dockets for crimes dependent on police action for
detection
Short definition
Trial-ready rate is an indication of the number of dockets pending in court in relation to the
number of dockets marked as trial-ready on CAS / ICDMS. The indicator relates to the
provision of a fully investigated case docket, if it includes one or more charges (investigation
finalised), which can be utilised by the National Prosecuting Authority (NPA) for the purpose
of proceeding with a trial of an offender(s) on charge(s) linked to the docket. Fully
investigated entails that there is no outstanding information which requires further
investigation by a detective and that all evidence (e.g. statements, specialist reports, etc.)
have been obtained. The definition is extended to include the following;
all cases where the accused pleads guilty, is convicted and sentenced on first
appearance in court even though previous conviction reports (SAPS 69) is not available
all cases where the accused pleads guilty and is found guilty on the first appearance in
court, but the case is only remanded for sentencing to a later date
all cases where an admission of guilt fine was determined by the Public Prosecutor/
SAPS and the accused paid the admission of guilt but the previous conviction report
(SAPS 69) is still outstanding
all cases where the Public Prosecutor decided to finalise the case by means of
Alternative Dispute Resolution (ADR) programme while investigations are still
outstanding.
all cases where the investigation is finalised and referred to and kept at the office of
the Senior Public Prosecutor(SPP) or Director of Public Prosecution (DPP) to determine
a trial date
all cases where the investigation is completed but a trial date cannot be set because
the accused awaits psychiatric evaluation at an institution
all cases where the investigation is completed, has been referred to court and on the
first appearance in court the Public Prosecutor withdraws the cases on the ground of
“De minimis non curat lex” or “No prospect of a successful conviction.
Crimes dependent on police action for detection includes: Illegal possession of firearms and
ammunition, drug-related crime and driving under the influence of alcohol.
Purpose/importance
The measurement of trial-ready dockets ensures that the necessary investigations are
completed after a perpetrator is charged.
Delivery of justice to victims of crime by means of quality criminal investigations.
Restore the trust and faith of the communities in the ability of SAPS to reduce crime, deliver
quality services and create a safe and secure environment.
The indicator is important to ensure that all people in South Africa are and feel safe.
New indicator A continuation from previous financial years.
Type of indicator Output
Source (document for
audit purpose) Case docket (SAPS3M)
System used for
performance
information
Crime Management Information System (CMIS) a function of the Crime Administration
System (CAS)/ICDMS
Supporting evidence for
quarterly /annual
reporting
Data extraction from the CMIS into a spread sheet format
Calculation type Cumulative calculated over a 12 month period
Method of calculation The number of case dockets certified as “Investigation Finalised” on the Crime
Administration System (CAS),divided by all outstanding dockets in court (Column 8.6) x by
Page | 94
100, expressed as a percentage.
Data limitations
Annual data for the performance indicators are available only after the formal release
thereof by the SAPS Crime Registrar office. Dependency on other divisions, government
departments and private institutions for timeous submission of reports
Reporting cycle Quarterly, per semester and annually
Desired performance 57% (127 852 from a total of 224 301)
Reporting responsibility Division: Detective Service
Implementation
responsibility
Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial
Commissioners: Crime Detection, Provincial Heads: Detective Service, Cluster Commanders,
Detective Cluster Coordinators, Police Station Commander, Branch Commanders, all
Detective Unit Commanders and Investigating Officers
Official directives,
guidelines and
instructions
Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381; National
Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,
2/2010, 3/2010, 3/2011, 2/2012; Correspondence 3/1/8/6 dated 2010-10-07: Definition on
formula to calculate the percentage of court ready and Correspondence 26/13/1 dated
2013-12-23 : Certification of trial-ready case docket on CAS/ICDMS
Page | 95
Indicator title Conviction rate for crimes dependent on police action for detection
Short definition
Conviction rate is an indication of perpetrators found guilty and sentenced in court. Crimes
dependent on police action for detection includes: Illegal possession of firearms and
ammunition, drug-related crime and driving under the influence of alcohol .
Purpose/importance
Determine the impact of detection- and trial-ready rates on successful prosecutions.
Delivery of justice to victims of crime. Restore the trust and faith of the communities in the
ability of SAPS to reduce crime, deliver quality services and create a safe and secure
environment.
The indicator is important to ensure that all people in South Africa are and feel safe.
New indicator A continuation from previous financial years
Type of indicator Outcome
Source (document for
audit purpose ) Case docket (SAPS3M)
System used for
performance
information
Crime Management Information System (CMIS) a function of the Crime Administration
System (CAS)/ICDMS
Supporting evidence for
quarterly /annual
reporting
Data extraction from the CMIS into a spread sheet format
Calculation type Cumulative calculated over a 12 month period
Method of calculation
The conviction rate is measured by the number of charges resulting in a guilty21
verdict
(Column 8.2) divided by the sum of the guilty (Column 8.2) and not guilty22
verdicts (Column
8.3) x 100, expressed as a percentage
Data limitations
Annual data for the performance indicators are available only after the formal release
thereof by the SAPS Crime Registrar office. The human factor as oral evidence of
complainants and witnesses often contradict each other resulting in the discharge of
accused persons on legal technicalities which is beyond the control of the SAPS. South
African Law of Evidence is based on presumption of innocent until proven guilty and if there
is a doubt, the benefit of the doubt will also go to the accused person, resulting in a
discharge. Backlog of trial-ready cases on court roll and postponement of trial-ready cases
in court due to various reasons.
Reporting cycle Quarterly, per semester and annually
Desired performance 97,20% (139 568 from a total of 143 588)
Reporting responsibility Division: Detective Service.
Implementation
responsibility
Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial
Commissioners: Crime Detection, Provincial Heads: Detective Service, Cluster Commanders,
Detective Cluster Coordinators, Police Station Commanders, Branch Commanders, all
Detective Unit Commanders and Investigating Officers
Official directives,
guidelines and
Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381; National
Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,
21 Where an accused has been trialed and convicted. 22 Where an accused has been trialed and found not guilty.
Page | 96
instructions 2/2010, 3/2010, 3/2011, 2/2012
Page | 97
Indicator title Detection rate for crime against women 18 years and above (murder, attempted
murder, all sexual offences, common assault and assault GBH)
Short definition
Detection rate is an indication of successful investigations in relation to the active
investigative workload.
Successful investigations consist of:
the positive identification, arrest and charging of a perpetrator
investigations withdrawn by the complainant before the perpetrator is charged
investigations closed as unfounded.
Active investigative workload consist of:
Crimes reported to the SAPS
Active investigations carried over from the previous financial year to the current
financial year.
(due to this indicator being complex a principle decision was taken only to include the
following crimes: murder, attempted murder, all sexual offences, common assault and
assault GBH).
Purpose/importance
Reduction of crime by means of effective detection of perpetrators.
Delivery of justice to victims of crime by means of quality criminal investigations.
Restore the trust and faith of the communities in the ability of SAPS to reduce crime, deliver
quality services and create a safe and secure environment.
The indicator is important to ensure that all people in South Africa are and feel safe.
New indicator A continuation from previous financial years.
Type of indicator Output
Source (document for
audit purpose)
Case docket (SAPS3M)
Systems used for
processing and
reporting performance
information
Crime Management Information System (CMIS) a function of the Crime Administration
System (CAS)/ICDMS
Supporting evidence for
quarterly /annual
reporting
Data extraction from the CMIS into a spread sheet format
Calculation type Cumulative calculated over a 12 month period
Method of calculation
The sum of the number of charges referred to court (Column 3) + the number of charges
withdrawn before court (Column 4) + the number of charges unfounded (Column 6) ÷ by
the sum of the number of charges reported (Column 1) + the number of charges brought
forward (Column 2) x 100, expressed as a percentage
Data limitations
Annual data for the performance indicators are available only after the formal release
thereof by the SAPS Crime Registrar office. The National Prosecuting Authority (NPA) has
the sole mandate to decide whether to institute prosecution or not. Due to the excessive
workload of the National Prosecuting Authority (NPA), it can happen that dockets referred
for decision are kept for long periods and this can have a negative impact on the
performance of SAPS.
Reporting cycle Quarterly, per semester and annually
Page | 98
Desired performance 75% (297 437 from a total of 396 582)
Reporting responsibility Division: Detective Service
Implementation
responsibility
Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial
Commissioners: Crime Detection, Provincial Heads: Detective Service, Cluster Commanders,
Detective Cluster Coordinators, Police Station Commanders, Branch Commanders, all
Detective Unit Commanders and Investigating Officers
Official directives,
guidelines and
instructions
Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381
National Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007,
3/2008, 2/2010, 3/2010, 3/2011, 2/2012
Page | 99
Indicator title Percentage of trial-ready case dockets for crime against women 18 years and above
(murder, attempted murder, all sexual offences, common assault and assault GBH)
Short definition
Trial-ready rate is an indication of the number of dockets pending in court in relation to the
number of dockets marked as trial-ready on CAS / ICDMS. The indicator relates to the
provision of a fully investigated case docket, if it includes one or more charges (investigation
finalised), which can be utilised by the National Prosecuting Authority (NPA) for the purpose
of proceeding with a trial of an offender(s) on charge(s) linked to the docket. Fully
investigated entails that there is no outstanding information which requires further
investigation by a detective and that all evidence (e.g. statements, specialist reports, etc.)
have been obtained. The definition is extended to include the following;
all cases where the accused pleads guilty, is convicted and sentenced on first
appearance in court even though previous conviction reports (SAPS 69) is not available
all cases where the accused pleads guilty and is found guilty on the first appearance in
court, but the case is only remanded for sentencing to a later date
all cases where an admission of guilt fine was determined by the Public Prosecutor/
SAPS and the accused paid the admission of guilt but the previous conviction report
(SAPS 69) is still outstanding
all cases where the Public Prosecutor decided to finalise the case by means of
Alternative Dispute Resolution (ADR) programme while investigations are still
outstanding.
all cases where the investigation is finalised and referred to and kept at the office of the
Senior Public Prosecutor(SPP) or Director of Public Prosecution (DPP) to determine a
trial date
all cases where the investigation is completed but a trial date cannot be set because
the accused awaits psychiatric evaluation at an institution
all cases where the investigation is completed, has been referred to court and on the
first appearance in court the Public Prosecutor withdraws the cases on the ground of
“De minimis non curat lex” or “No prospect of a successful conviction.
Crimes against Women include Murder, Attempted Murder, Assault GBH, Assault Common
and Sexual Offences.
Purpose/importance
The measurement of trial-ready dockets ensures that the necessary investigations are
completed after a perpetrator is charged.
Delivery of justice to victims of crime by means of quality criminal investigations.
Restore the trust and faith of the communities in the ability of SAPS to reduce crime, deliver
quality services and create a safe and secure environment.
The indicator is important to ensure that all people in South Africa are and feel safe.
New indicator A continuation from previous financial years.
Type of indicator Output
Source (document for
audit purpose)
Case docket (SAPS3M)
Systems used for
processing and
reporting performance
information
Crime Management Information System (CMIS) a function of the Crime Administration
System (CAS)/ICDMS
Supporting evidence
for quarterly /annual
reporting
Data extraction from the CMIS into a spread sheet format
Calculation type Cumulative calculated over a 12 month period
Page | 100
Method of calculation
The number of case dockets certified as “Investigation Finalised” on the Crime Administration
System (CAS),divided by all outstanding dockets in court (Column 8.6) x by 100, expressed as
a percentage
Data limitations
Annual data for the performance indicators are available only after the formal release thereof
by the SAPS Crime Registrar office. Dependency on other divisions, government departments
and private institutions for timeous submission of reports
Reporting cycle Quarterly, per semester and annually
Desired performance 64% (79 240 from a total of 123 812)
Reporting
responsibility Division: Detective Service
Implementation
responsibility
Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial
Commissioners: Crime Detection, Provincial Heads: Detective Service, Cluster Commanders,
Detective Cluster Coordinators, Police Station Commanders, Branch Commanders, all
Detective Unit Commanders and Investigating Officers
Official directives,
guidelines and
instructions
Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381; National
Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,
2/2010, 3/2010, 3/2011, 2/2012; Correspondence 3/1/8/6 dated 2010-10-07: Definition on
formula to calculate the percentage of court ready and Correspondence 26/13/1 dated 2013-
12-23 : Certification of trial-ready case docket on CAS/ICDMS
Page | 101
Indicator title Conviction rate for crime against women 18 years and above (murder, attempted
murder, all sexual offences, common assault and assault GBH)
Short definition
Conviction rate is an indication of perpetrators found guilty and sentenced in court. Crimes
against Women include Murder, Attempted Murder, Assault GBH, Assault Common and
Sexual Offences.
Purpose/importance
Determine the impact of detection- and trial-ready rates on successful prosecutions. Delivery
of justice to victims of crime. Restore the trust and faith of the communities in the ability of
SAPS to reduce crime, deliver quality services and create a safe and secure environment. The
indicator is important to ensure that all people in South Africa are and feel safe.
New indicator A continuation from previous financial years
Type of indicator Outcome
Source (document for
audit purpose ) Case docket (SAPS3M)
System used for
performance
information
Crime Management Information System (CMIS) a function of the Crime Administration
System (CAS)/ICDMS
Supporting evidence
for quarterly /annual
reporting
Data extraction from the CMIS into a spread sheet format
Calculation type Cumulative calculated over a 12 month period
Method of calculation
The conviction rate is measured by the number of charges resulting in a guilty23
verdict
(Column 8.2) divided by the sum of the guilty (Column 8.2) and not guilty24
verdicts (Column
8.3) x 100, expressed as a percentage
Data limitations
Annual data for the performance indicators are available only after the formal release thereof
by the SAPS Crime Registrar office. The human factor as oral evidence of complainants and
witnesses often contradict each other resulting in the discharge of accused persons on legal
technicalities which is beyond the control of the SAPS. South African Law of Evidence is
based on presumption of innocent until proven guilty and if there is a doubt, the benefit of
the doubt will also go to the accused person, resulting in a discharge. Backlog of trial-ready
cases on court roll and postponement of trial-ready cases in court due to various reasons.
Reporting cycle Quarterly, per semester and annually
Desired performance 82,80% (46 882 from a total of 56 620)
Reporting
responsibility Division: Detective Service.
Implementation
responsibility
Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial
Commissioners: Crime Detection, Provincial Heads: Detective Service, Cluster Commanders,
Detective Cluster Coordinators, Police Station Commanders, Branch Commanders, all
Detective Unit Commanders and Investigating Officers
Official directives,
guidelines and
instructions
Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381
National Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007,
3/2008, 2/2010, 3/2010, 3/2011, 2/2012
23 Where an accused has been trialed and convicted. 24 Where an accused has been trialed and found not guilty.
Page | 102
Indicator title Detection rate for crime against children under 18 years (murder, attempted
murder, all sexual offences, common assault and assault GBH)
Short definition
Detection rate is an indication of successful investigations in relation to the active
investigative workload.
Successful investigations consist of:
the positive identification, arrest and charging of a perpetrator
investigations withdrawn by the complainant before the perpetrator is charged
investigations closed as unfounded.
Active investigative workload consist of:
Crimes reported to the SAPS
Active investigations carried over from the previous financial year to the current
financial year.
( due to this indicator being complex a principle decision was taken only to include the
following crimes: murder, attempted murder, all sexual offences, common assault and assault
GBH).
Purpose/importance
Reduction of crime by means of effective detection of perpetrators. Delivery of justice to
victims of crime by means of quality criminal investigations. Restore the trust and faith of the
communities in the ability of SAPS to reduce crime, deliver quality services and create a safe
and secure environment. The indicator is important to ensure that all people in South Africa
are and feel safe.
New indicator A continuation from previous financial years
Type of indicator Output
Source (document for
audit purpose) Case docket (SAPS3M)
Systems used for
processing and
reporting performance
information
Crime Management Information System (CMIS) a function of the Crime Administration
System (CAS)/ICDMS
Supporting evidence
for quarterly /annual
reporting
Data extraction from the CMIS into a spread sheet format
Calculation type Cumulative calculated over a 12 month period
Method of calculation
The sum of the number of charges referred to court (Column 3) + the number of charges
withdrawn before court (Column 4) + the number of charges unfounded (Column 6) ÷ by
the sum of the number of charges reported (Column 1) + the number of charges brought
forward (Column 2) x 100, expressed as a percentage.
Data limitations
Annual data for the performance indicators are available only after the formal release thereof
by the SAPS Crime Registrar office. The National Prosecuting Authority (NPA) has the sole
mandate to decide whether to institute prosecution or not. Due to the excessive workload of
the National Prosecuting Authority (NPA), it can happen that dockets referred for decision
are kept for long periods and this can have a negative impact on the performance of SAPS.
Reporting cycle Quarterly, per semester and annually
Desired performance 69,50% (74 599 from a total of 107 336)
Page | 103
Reporting
responsibility Division: Detective Service
Implementation
responsibility
Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial
Commissioners: Crime Detection, Provincial Heads: Detective Service, Cluster Commanders,
Detective Cluster Coordinators, Police Station Commanders, Branch Commanders, all
Detective Unit Commanders and Investigating Officers
Official directives,
guidelines and
instructions
Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 and National
Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,
2/2010, 3/2010, 3/2011, 2/2012
Page | 104
Indicator title Percentage of trial-ready case dockets for crime against children under 18 years
(murder, attempted murder, all sexual offences, common assault and assault GBH)
Short definition
Trial-ready rate is an indication of the number of dockets pending in court in relation to the
number of dockets marked as trial-ready on CAS / ICDMS. The indicator relates to the
provision of a fully investigated case docket, if it includes one or more charges (investigation
finalised), which can be utilised by the National Prosecuting Authority (NPA) for the purpose
of proceeding with a trial of an offender(s) on charge(s) linked to the docket. Fully
investigated entails that there is no outstanding information which requires further
investigation by a detective and that all evidence (e.g. statements, specialist reports, etc.)
have been obtained. The definition is extended to include the following;
all cases where the accused pleads guilty, is convicted and sentenced on first
appearance in court even though previous conviction reports (SAPS 69) is not available
all cases where the accused pleads guilty and is found guilty on the first appearance in
court, but the case is only remanded for sentencing to a later date
all cases where an admission of guilt fine was determined by the Public Prosecutor/
SAPS and the accused paid the admission of guilt but the previous conviction report
(SAPS 69) is still outstanding
all cases where the Public Prosecutor decided to finalise the case by means of
Alternative Dispute Resolution (ADR) programme while investigations are still
outstanding.
all cases where the investigation is finalised and referred to and kept at the office of the
Senior Public Prosecutor(SPP) or Director of Public Prosecution (DPP) to determine a
trial date
all cases where the investigation is completed but a trial date cannot be set because
the accused awaits psychiatric evaluation at an institution
all cases where the investigation is completed, has been referred to court and on the
first appearance in court the Public Prosecutor withdraws the cases on the ground of
“De minimis non curat lex” or “No prospect of a successful conviction.
Crimes against Children include Murder, Attempted Murder, Assault GBH, Assault Common
and Sexual Offences.
Purpose/importance
The measurement of trial-ready dockets ensures that the necessary investigations are
completed after a perpetrator is charged.
Delivery of justice to victims of crime by means of quality criminal investigations.
Restore the trust and faith of the communities in the ability of SAPS to reduce crime, deliver
quality services and create a safe and secure environment.
The indicator is important to ensure that all people in South Africa are and feel safe.
New indicator A continuation from previous financial years
Type of indicator Output
Source (document for
audit purpose) Case docket (SAPS3M)
Systems used for
processing and
reporting performance
information
Crime Management Information System (CMIS) a function of the Crime Administration
System (CAS)/ICDMS
Supporting evidence
for quarterly /annual
reporting
Data extraction from the CMIS into a spread sheet format
Calculation type Cumulative calculated over a 12 month period
Page | 105
Method of calculation
The number of case dockets certified as “Investigation Finalised” on the Crime Administration
System (CAS),divided by all outstanding dockets in court (Column 8.6) x by 100, expressed as
a percentage
Data limitations
Annual data for the performance indicators are available only after the formal release thereof
by the SAPS Crime Registrar office. Dependency on other divisions, government departments
and private institutions for timeous submission of reports
Reporting cycle Quarterly, per semester and annually
Desired performance 61% (37 848 from a total of 62 045)
Reporting
responsibility Division: Detective Service
Implementation
responsibility
Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial
Commissioners: Crime Detection, Provincial Heads: Detective Service, Cluster Commanders,
Detective Cluster Coordinators, Police Station Commanders, Branch Commanders, all
Detective Unit Commanders and Investigating Officers
Official directives,
guidelines and
instructions
Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381; National
Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,
2/2010, 3/2010, 3/2011, 2/2012; Correspondence 3/1/8/6 dated 2010-10-07: Definition on
formula to calculate the percentage of court ready and Correspondence 26/13/1 dated 2013-
12-23 : Certification of trial-ready case docket on CAS/ICDMS
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Indicator title Conviction rate for crime against children under 18 years (murder, attempted
murder, all sexual offences, common assault and assault GBH)
Short definition
Conviction rate is an indication of perpetrators found guilty and sentenced in court. Crimes
against Children include Murder, Attempted Murder, Assault GBH, Assault Common and
Sexual Offences.
Purpose/importance
Determine the impact of detection- and trial-ready rates on successful prosecutions.
Delivery of justice to victims of crime. Restore the trust and faith of the communities in the
ability of SAPS to reduce crime, deliver quality services and create a safe and secure
environment.
New indicator A continuation from previous financial years
Type of indicator Outcome
Source (document for
audit purpose) Case docket (SAPS3M)
Systems used for
processing and
reporting performance
information
Crime Management Information System (CMIS) a function of the Crime Administration
System (CAS)/ICDMS
Supporting evidence
for quarterly /annual
reporting
Data extraction from the CMIS into a spread sheet format
Calculation type Cumulative calculated over a 12 month period
Method of calculation
The conviction rate is measured by the number of charges resulting in a guilty25
verdict
(Column 8.2) divided by the sum of the guilty (Column 8.2) and not guilty26
verdicts (Column
8.3) x 100, expressed as a percentage
Data limitations
Annual data for the performance indicators are available only after the formal release thereof
by the SAPS Crime Registrar office. The human factor as oral evidence of complainants and
witnesses often contradict each other resulting in the discharge of accused persons on legal
technicalities which is beyond the control of the SAPS. South African Law of Evidence is
based on presumption of innocent until proven guilty and if there is a doubt, the benefit of
the doubt will also go to the accused person, resulting in a discharge. Backlog of trial-ready
cases on court roll and postponement of trial-ready cases in court due to various reasons.
Reporting cycle Quarterly, per semester and annually
Desired performance 76,10% (13 291 from a total of 17 465)
Reporting
responsibility Division: Detective Service.
Implementation
responsibility
Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial
Commissioners: Crime Detection, Provincial Heads: Detective Service, Cluster Commanders,
Detective Cluster Coordinators, Police Station Commanders, Branch Commanders, all
Detective Unit Commanders and Investigating Officers
Official directives,
guidelines and Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 and National
Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,
25 Where an accused has been trialed and convicted. 26 Where an accused has been trialed and found not guilty.
Page | 107
instructions 2/2010, 3/2010, 3/2011, 2/2012
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Indicator title Detection rate for criminal and violent conduct in public protests
Short definition
Detection rate is an indication of successful investigations in relation to the active
investigative workload.
Successful investigations consist of:
the positive identification, arrest and charging of a perpetrator
investigations withdrawn by the complainant before the perpetrator is charged
investigations closed as unfounded.
Active investigative workload consist of:
Crimes reported to the SAPS
Active investigations carried over from the previous financial year to the current
financial year.
Public violence consists of criminal and violent conduct in public protests.
Purpose/importance
Reduction of crime by means of effective detection of perpetrators.
Delivery of justice to victims of crime by means of quality criminal investigations.
Restore the trust and faith of the communities in the ability of SAPS to reduce crime, deliver
quality services and create a safe and secure environment.
The indicator is important to ensure that all people in South Africa are and feel safe.
New indicator A continuation from previous financial years
Type of indicator Output
Source (document for
audit purpose ) Case docket (SAPS3M)
System used for
performance
information
Crime Management Information System (CMIS) a function of the Crime Administration
System (CAS)/ICDMS
Supporting evidence
for quarterly /annual
reporting
Data extraction from the CMIS into a spread sheet format
Calculation type Cumulative calculated over a 12 month period
Method of calculation
The sum of the number of charges referred to court (Column 3) + the number of charges
withdrawn before court (Column 4) + the number of charges unfounded (Column 6) ÷ by
the sum of the number of charges reported (Column 1) + the number of charges brought
forward (Column 2) x 100, expressed as a percentage.
Data limitations
Annual data for the performance indicators are available only after the formal release thereof
by the SAPS Crime Registrar office. The National Prosecuting Authority (NPA) has the sole
mandate to decide whether to institute prosecution or not. Due to the excessive workload of
the National Prosecuting Authority (NPA), it can happen that dockets referred for decision
are kept for long periods and this can have a negative impact on the performance of SAPS.
Reporting cycle Quarterly, per semester and annually
Desired performance 47% (1 058 from a total of 2 251)
Reporting
responsibility Division: Detective Service
Implementation
responsibility Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial
Commissioners: Crime Detection, Provincial Heads: Detective Service, Cluster Commanders,
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Detective Cluster Coordinators, Police Station Commanders, Branch Commanders, all
Detective Unit Commanders and Investigating Officers
Official directives,
guidelines and
instructions
Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381
National Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007,
3/2008, 2/2010, 3/2010, 3/2011, 2/2012
Page | 110
Indicator title Percentage of trial-ready case dockets for criminal and violent conduct in public
protests
Short definition
Trial-ready rate is an indication of the number of dockets pending in court in relation to the
number of dockets marked as trial-ready on CAS / ICDMS. The indicator relates to the
provision of a fully investigated case docket, if it includes one or more charges (investigation
finalised), which can be utilised by the National Prosecuting Authority (NPA) for the purpose
of proceeding with a trial of an offender(s) on charge(s) linked to the docket. Fully
investigated entails that there is no outstanding information which requires further
investigation by a detective and that all evidence (e.g. statements, specialist reports, etc.)
have been obtained. The definition is extended to include the following;
all cases where the accused pleads guilty, is convicted and sentenced on first
appearance in court even though previous conviction reports (SAPS 69) is not available
all cases where the accused pleads guilty and is found guilty on the first appearance in
court, but the case is only remanded for sentencing to a later date
all cases where an admission of guilt fine was determined by the Public Prosecutor/
SAPS and the accused paid the admission of guilt but the previous conviction report
(SAPS 69) is still outstanding
all cases where the Public Prosecutor decided to finalise the case by means of
Alternative Dispute Resolution (ADR) programme while investigations are still
outstanding.
all cases where the investigation is finalised and referred to and kept at the office of the
Senior Public Prosecutor(SPP) or Director of Public Prosecution (DPP) to determine a
trial date
all cases where the investigation is completed but a trial date cannot be set because
the accused awaits psychiatric evaluation at an institution
all cases where the investigation is completed, has been referred to court and on the
first appearance in court the Public Prosecutor withdraws the cases on the ground of
“De minimis non curat lex” or “No prospect of a successful conviction.
Public violence consists of criminal and violent conduct in public protests.
Purpose/importance
The measurement of trial-ready dockets ensures that the necessary investigations are
completed after a perpetrator is charged.
Delivery of justice to victims of crime by means of quality criminal investigations.
Restore the trust and faith of the communities in the ability of SAPS to reduce crime, deliver
quality services and create a safe and secure environment.
The indicator is important to ensure that all people in South Africa are and feel safe.
New indicator A continuation from previous financial years
Type of indicator Output
Source (document for
audit purpose)
Case docket (SAPS3M)
System used for
performance
information
Crime Management Information System (CMIS) a function of the Crime Administration
System (CAS)/ICDMS
Supporting evidence
for quarterly /annual
reporting
Data extraction from the CMIS into a spread sheet format
Calculation type Cumulative calculated over a 12 month period
Method of calculation The number of case dockets certified as “Investigation Finalised” on the Crime Administration
System (CAS),divided by all outstanding dockets in court (Column 8.6) x by 100, expressed as
Page | 111
a percentage
Data limitations
Annual data for the performance indicators are available only after the formal release thereof
by the SAPS Crime Registrar office. Dependency on other divisions, government departments
and private institutions for timeous submission of reports
Reporting cycle Quarterly, per semester and annually
Desired performance 70% (684 from a total of 977)
Reporting
responsibility Division: Detective Service
Implementation
responsibility
Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial
Commissioners: Crime Detection, Provincial Heads: Detective Service, Cluster Commanders,
Detective Cluster Coordinators, Police Station Commanders, Branch Commanders, all
Detective Unit Commanders and Investigating Officers
Official directives,
guidelines and
instructions
Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381; National
Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,
2/2010, 3/2010, 3/2011, 2/2012; Correspondence 3/1/8/6 dated 2010-10-07: Definition on
formula to calculate the percentage of court ready and Correspondence 26/13/1 dated 2013-
12-23 : Certification of trial-ready case docket on CAS/ICDMS
Page | 112
Indicator title Conviction rate for criminal and violent conduct in public protests
Short definition Conviction rate is an indication of perpetrators found guilty and sentenced in court.
Public violence consists of criminal and violent conduct in public protests.
Purpose/importance
Determine the impact of detection- and trial-ready rates on successful prosecutions.
Delivery of justice to victims of crime. Restore the trust and faith of the communities in the
ability of SAPS to reduce crime, deliver quality services and create a safe and secure
environment.
New indicator A continuation from previous financial years
Type of indicator Outcome
Source (document for
audit purpose)
Case docket (SAPS3M)
System used for
performance
information
Crime Management Information System (CMIS) a function of the Crime Administration
System (CAS)/ICDMS
Supporting evidence
for quarterly /annual
reporting
Data extraction from the CMIS into a spread sheet format
Calculation type Cumulative calculated over a 12 month period
Method of calculation
The conviction rate is measured by the number of charges resulting in a guilty27
verdict
(Column 8.2) divided by the sum of the guilty (Column 8.2) and not guilty28
verdicts (Column
8.3) x 100, expressed as a percentage
Data limitations
Annual data for the performance indicators are available only after the formal release thereof
by the SAPS Crime Registrar office. The human factor as oral evidence of complainants and
witnesses often contradict each other resulting in the discharge of accused persons on legal
technicalities which is beyond the control of the SAPS. South African Law of Evidence is
based on presumption of innocent until proven guilty and if there is a doubt, the benefit of
the doubt will also go to the accused person, resulting in a discharge. Backlog of trial-ready
cases on court roll and postponement of trial-ready cases in court due to various reasons.
Reporting cycle Quarterly, per semester and annually
Desired performance 71% (97 from a total of 136)
Reporting
responsibility Division: Detective Service.
Implementation
responsibility
Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial
Commissioners: Crime Detection, Provincial Heads: Detective Service, Cluster Commanders,
Detective Cluster Coordinators, Police Station Commanders, Branch Commanders, all
Detective Unit Commanders and Investigating Officers
Official directives,
guidelines and
instructions
Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 and National
Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,
2/2010, 3/2010, 3/2011, 2/2012
27 Where an accused has been trialed and convicted. 28 Where an accused has been trialed and found not guilty.
Page | 113
Sub programme: Specialised Investigations
Indicator title Percentage of trial-ready case dockets for fraud and corruption for individuals
within the JCPS Cluster29
Short definition
The indicator relates to trial-ready cases for corruption against individuals within the JCPS
Cluster in terms of the Prevention and Combating of Corrupt Activities Act, 2004 (Act No 12
of 2004). It refers to the provision of a fully investigated case docket, if it includes one or
more charges (investigation finalised), which can be utilised by the National Prosecuting
Authority (NPA) for the prosecution of an offender(s) on charge(s) linked to the docket. Fully
investigated entails that there is no outstanding information which requires further
investigation by a detective and that all evidence (e.g. statements, specialist reports, etc.) has
been obtained. (refer to letter 3/1/8/6 dated 7 October 2010 for a detailed explanation on
the definition on trial-ready case dockets). Serious corruption includes the misuse of a public
or private office or position or resources with a corrupt intent and may include an act of
bribery, nepotism, extortion, fraud and theft.
Purpose/importance
Trial-ready case dockets are measured to establish the percentage of dockets that are
finalised and that are currently in court, ready for trial by the National Prosecuting Authority.
Reducing corruption within the JCPS Cluster is also a government priority which is linked to
Outcome 3 of the JCPS priorities.
New indicator A continuation from the previous financial year
Type of indicator Output
Source (document for
audit purpose) Crime Administration System (CAS)
System used for
performance
information
Manual database
Supporting evidence
for quarterly/annual
reporting
Case Control Register (figures sourced from registers)
Calculation type Cumulative
Method of calculation Trial-ready cases divided by cases not finalised in court , multiplied by 100
Data limitations -
Reporting cycle Quarterly and annually
Desired performance Maintain 53%
Reporting
responsibility Directorate for Priority Crime Investigation.
Implementation
responsibility Directorate for Priority Crime Investigation
Official directives,
guidelines and
instructions
SAPS Amendment Act, 2012 (Act No 10 of 2012), Extradition Act, 1962 (Act No 67 of 1962);
Prevention and Combatting of Corrupt Activities Act, 2004 (Act No 12 of 2004; and
Financial Intelligence Centre Act, 2001 (Act No 38 of 2001), Prevention of Organised Crime
Act, 1998 (Act No 121 of 1998)
29 DPCI contributes towards the indicator “number of government officials convicted for corruption or offences related to corruption”.
Page | 114
Indicator title Detection rate for serious commercial crime-related charges
Short definition
The indicator relates to the detection rate (the ability to solve charges) in respect of
commercial crime-related charges. Serious and priority commercial crime refers to serious
and priority fraud, forgery and uttering, theft (such as the theft of trust funds), commercial
crime that is of such extent or complexity that it requires the services of a charted accountant
or other specialist or expert during investigation, and contraventions of certain statutes
relating to commercial crime (including statutes relating to, inter alia, companies, trusts and
close corporations, long and short term insurance, the counterfeiting of currency, the
counterfeiting and illicit trade in counterfeit products and goods, intellectual property rights,
banks and the banking industry, exchange control, estate agents, serious corruption, and
computer-related/cyber-crime).
Purpose/importance The detection rate is measured to establish the ability of the SAPS to solve serious
commercial crime-related charges.
New indicator A continuation from the previous year
Type of indicator Output
Source (document for
audit purpose) SAPS3M case dockets; Crime Administration System (CAS)
System used for
performance
information
Crime Administration System (CAS); Business Intelligence System (BI); SCC DPCI Performance
Information Report; Generic Commercial Crime Return: Directorate for Priority Crime
Investigation
Supporting evidence
for quarterly/annual
reporting
Letter indicating the actual performance
Calculation type Cumulative
Method of calculation
(Number of charges referred to court for the first time, where a case represents at least one
charge) + (Number of additional verifiable charges referred to court for the first time) +
(Number of complaints withdrawn out of court) + (Number of complaints unfounded)/ false)]
divided by [(Number of cases/complaints reported, where a new case represents at least one
charge) + (Number of additional verifiable charges referred to court for the first time) +
(Number of charges brought forward, where a case represents at least one charge) x 100%
Data limitations
The indicator is directly influenced by the extent and complexity of serious and priority
commercial crime cases, and the duration of the investigation. Large investment scheme
fraud cases can take several years to finalise. Large caseloads will result in a lower detection
rate. Large numbers of additional charges must be kept on a manual system, as it is too time-
consuming and labour intensive to capture on CAS, e.g. a case with 800 charges – all 800
cannot be captured on CAS, it is impractical and CAS does not provide for it. New cases
reported cannot be kept accurately in terms of charges, since charges added to an accused in
practice are only formulated months, even years, after the case is initially received, therefore
it is kept manually (in practice, charges are formulated when the investigation is completed
and the state prosecutor formulates the charge sheet). While CAS is used as a primary
computer database, data required for example charges referred to court for the first time
cannot be obtained from CAS readily and manual registers are used for that.
Reporting cycle Quarterly and annually
Desired performance Maintain 80%
Reporting
responsibility Directorate for Priority Crime Investigation
Page | 115
Implementation
responsibility Directorate for Priority Crime Investigation
Official directives,
guidelines and
instructions
SAPS Amendment Act, 2012 (Act No 10 of 2012), Extradition Act, 1962 (Act No 67 of 1962),
Prevention and Combatting of Corrupt Activities Act, 2004 (Act No 12 of 2004), Financial
Intelligence Centre Act, 2001 (Act No 38 of 2001), Prevention of Organised Crime Act, 1998
(Act No 121 of 1998)
Page | 116
Indicator title Percentage of trial-ready case dockets for serious commercial crime-related charges
Short definition
The indicator relates to the provision of a fully investigated case docket, if it includes one or
more charges (investigation finalised), which can be utilised by the National Prosecuting
Agency (NPA) for the prosecution of an offender(s) on the charge(s) linked to the docket.
Fully investigated entails that there is no outstanding information which requires further
investigation by a detective, and that all evidence (e.g. statements, specialist reports, etc.) has
been obtained. (Refer to letter 3/1/8/6 dated 7 October 2010 for a detailed explanation on
the definition on court ready case dockets). Serious and priority commercial crime refers to
serious and priority fraud, forgery and uttering, theft (such as the theft of trust funds),
commercial crime that is of such extent or complexity that it requires the services of a
charted accountant or other specialist or expert during investigation, and contraventions of
certain statutes relating to commercial crime (including statutes relating to, inter alia,
companies, trusts and close corporations, long and short term insurance, the counterfeiting
of currency, the counterfeiting and illicit trade in counterfeit products and goods, intellectual
property rights, banks and the banking industry, exchange control, estate agents, serious
corruption, and computer-related/cybercrime). Official directive with reference 3/1/8/6/2/1
over 26/2/4 dated 2013/08/02 from the Head: Commercial Crime DPCI has bearing.
Purpose/importance
Trial-ready case dockets are measured to establish the percentage of dockets on court roll in
respect of which the investigation has been finalised and which are ready for prosecution by
the National Prosecuting Authority.
New indicator A continuation from the previous year
Type of indicator Output
Source (document for
audit purpose) SAPS3M case dockets; Crime Administration System (CAS); Business Intelligence System (BI)
System used for
performance
information
Crime Administration System (CAS); Business Intelligence System (BI); SCC DPCI Performance
Information Report; and Generic Commercial Crime Return: Directorate for Priority Crime
Investigation
Supporting evidence
for quarterly/annual
reporting
Letter indicating the actual performance
Calculation type Cumulative
Method of calculation Number of trial-ready cases divided by Number of cases not yet finalised in court multiply by
100%.
Data limitations
The indicator is directly influenced by the extent and complexity of serious and priority
commercial crime cases, and the duration of the investigation. Large investment scheme
fraud cases can take several years to finalise. Large caseloads will result in a lower detection
rate. Large numbers of additional charges must be kept on a manual system, as it is too time-
consuming and labour intensive to capture on CAS, e.g. a case with 800 charges – all 800
cannot be captured on CAS, it is impractical and CAS does not provide for it. New cases
reported cannot be kept accurately in terms of charges, since charges added to an accused in
practice are only formulated months, even years, after the case is initially received, therefore
it is kept manually (in practice, charges are formulated when the investigation is completed
and the state prosecutor formulates the charge sheet). While CAS is used as a primary
computer database, data required for example charges referred to court for the first time
cannot be obtained from CAS readily and manual registers are used for that.
Reporting cycle Quarterly and annually
Desired performance 53%
Page | 117
Reporting
responsibility Directorate for Priority Crime
Implementation
responsibility Directorate for Priority Crime Investigation
Official directives,
guidelines and
instructions
SAPS Amendment Act, 2012 (Act No 10 of 2012), Extradition Act, 1962 (Act No 67 of 1962),
Prevention and Combatting of Corrupt Activities Act, 2004 (Act No 12 of 2004), Financial
Intelligence Centre Act, 2001 (Act No 38 of 2001), Prevention of Organised Crime Act, 1998
(Act No 121 of 1998)
Page | 118
Indicator title Percentage of registered serious organised crime
30 project investigations
successfully terminated
Short definition
The indicator refers to Organised Crime Project Investigation (OCPI), which is registered upon
the identification of a criminal syndicate/organised criminal group committing serious crime
in an organised fashion. An OCPI is registered to allow for the application of covert and overt
investigation techniques during the investigation process in gathering sufficient evidence
against the members of the criminal syndicate. The objective of the OCPI is to dismantle the
function of the criminal syndicate by prosecuting its members and forfeiting assets obtain
through illicit activities.
Purpose/importance
Organised Criminal Groups/Criminal Syndicates and their involvement in local, national and
transnational crime are a significant contributory factor to the high crime rates in South
Africa.
New indicator A continuation from the previous year
Type of indicator Output
Source (document for
audit purpose) Project File
System used for
performance
information
Organised Crime Threat Management (OCTM) system
Supporting evidence
for quarterly/annual
reporting
Organised Crime Threat Management (OCTM) system (Information sourced from the
OCTM)
Calculation type Cumulative
Method of calculation Number of Organised Crime Project Driven Investigations successfully terminated divided by
the number of registered Organised Crime Project Investigations.
Data limitations Does not allow for project tracking/monitoring/updating at certain stages of the investigative
process
Reporting cycle Quarterly and annually
Desired performance 43% of registered projects successfully terminated
Reporting
responsibility Directorate for Priority Crime Investigation
Implementation
responsibility Directorate for Priority Crime Investigation
Official directives,
guidelines and
instructions
SAPS Amendment Act, 2012 (Act No 10 of 2012), The Non-Proliferation of Weapons of Mass
Destruction Act, 1993 (Act No 87 of 1993), Prevention of Organised Crime Act, 1998 (Act No
121 of 1998), Protection of Constitutional Democracy Against Terrorist and Related Activities
Act, 2004 (Act No 33 of 2004) POCDATARA, Prevention and Combatting of Corrupt Activities,
2004 (Act No 12 of 2004)
30 Project Investigation” means an investigation involving project management methodology, whereby a dedicated project team is designated to combat, prevent or
investigate National Priority Offences or threats, posed by a Criminal Group or Criminal High Flyer (also referred to as a “project investigation”); (Divisional Instruction
1 Of 2013Project Driven Investigations)
Page | 119
Indicator title Number of serious corruption crime-related trial-ready case dockets where officials
are involved including procurement fraud and corruption
Short definition
The indicator refers to the provision of a fully investigated case docket, if it includes one or
more charges (investigations finalised), which can be finalised by the courts for the
prosecution of an offender(s) on charge(s) linked to the docket. Fully investigated entails that
there is no outstanding information which requires further investigation by a detective, and
that all evidence (e.g. Statements, specialist reports, etc.) has been obtained.
Purpose/importance Trial-ready case dockets are measured to establish the number of dockets that are finalised
and that are currently in court, in order to monitor progress as set out in the JCPS agreement.
New indicator A continuation from the previous year
Type of indicator Output
Source (document for
audit purpose) JCPS Cluster report & NPA database
System used for
performance
information
Crime Administration System (CAS) and ACCT Performance Info System; NPA database
Supporting evidence
for quarterly/annual
reporting
Figures sourced from monthly returns from national/provincial Anti-Corruption Task Teams
Calculation type Cumulative
Method of calculation Cumulative total number of investigations
Data limitations
Information can be compromised from a security standpoint. Hence only certain information
can be uploaded. The indicator is directly influenced by the extent and complexity of
procurement fraud and corruption related cases, and the duration of the investigation.
Procurement fraud and corruption related cases can take several years to finalise. Large
caseloads will result in a lower detection rate. Large numbers of additional charges must be
kept on a manual system, as it is too time-consuming and labour intensive to capture on
CAS, e.g. a case with 800 charges – all 800 cannot be captured on CAS, it is impractical and
CAS does not provide for it. New cases reported cannot be kept accurately in terms of
charges, since charges added to an accused in practice are only formulated months, even
years, after the case is initially received, therefore it is kept manually (in practice, charges are
formulated when the investigation is completed and the state prosecutor formulates the
charge sheet). While CAS is used as a primary computer database, data required for example
charges referred to court for the first time cannot readily be obtained from CAS.
Reporting cycle Quarterly and annually
Desired performance 30 trial-ready cases (Accumulative – 2019)
Annual Target 5
Reporting
responsibility Directorate for Priority Crime Investigation
Implementation
responsibility Directorate for Priority Crime Investigation
Official directives,
guidelines and
instructions
SAPS Amendment Act, 2012 (Act No 10 of 2012), Extradition Act, 1962 (Act No 67 of 1962),
Prevention and Combatting of Corrupt Activities Act, 2004 (Act No 12 of 2004), Financial
Intelligence Centre Act, 2001 (Act No 38 of 2001), Prevention of Organised Crime Act, 1998
Page | 120
(Act No 121 of 1998)
Page | 121
Indicator title Value of amount involved in procurement fraud and corruption-related cases
Short definition
The indicator refers to the value of amount involved in the intake of procurement fraud and
corruption related cases. The threshold amount is from R5million and above. The role of the
DPCI, the Anti-Corruption Task Team (ATT) investigators is to detect and to investigate
serious corruption related cases. The detection threshold for cases investigated by ACTT is
from R5million and above.
Purpose/importance
To determine the value of amount involved in procurement fraud and corruption related
cases where officials and other private persons are involved in government related
procurement fraud and corruption related cases which is linked to outcome 3(3.1;3.2) of the
JCPS priorities namely that “All people in South Africa are and feel safe”
New indicator A continuation from the previous year
Type of indicator Output
Source (document for
audit purpose) ACTT Secretariat database document
System used for
performance
information
ACTT Performance Information System/ACTT Secretariat Database
Supporting evidence
for quarterly/annual
reporting
ACTT Secretariat Database
Calculation type Cumulative
Method of calculation Cumulative value of amount involved in procurement fraud and corruption related cases
investigated by ACTT where the threshold is from 5million and above
Data limitations Information is accessed manually and is time consuming
Reporting cycle Quarterly and annually
Desired performance R376 million of assets restrained
Reporting
responsibility Directorate for Priority Crime Investigation
Implementation
responsibility Directorate for Priority Crime Investigation
Official directives,
guidelines and
instructions
SAPS Amendment Act, 2012 (Act No 10 of 2012), Extradition Act, 1962 (Act No 67 of 1962),
Prevention and Combatting of Corrupt Activities Act, 2004 (Act No 12 of 2004), Financial
Intelligence Centre Act, 2001 (Act No 38 of 2001), Prevention of Organised Crime Act, 1998
(Act No 121 of 1998)
Page | 122
Indicator title Detection rate for cybercrime-related cases
Short definition
The indicator relates to detection rate in respect of cybercrime related cases. The detection of
crime is the process undertaken by the SAPS which extends from the time the SAPS becomes
aware of a crime and where a case docket is subsequently opened for investigation until such
time as a suspect has been arrested and charged on CAS/ICDMS or the case docket has been
closed off as unfounded or as withdrawn before court. This process will include the utilisation
of recognised investigative aids and the services of other SAPS divisions and role players.
Purpose/importance
The South African nature of cyber-related crime within the RSA reflects elements of
transnational organised crime and has evolved in a sophisticated crime phenomenon.
Organised crime syndicates, which display innovative criminal entrepreneurial tendencies, use
the proceeds of cybercrime to finance other organised crime operations. The detection rate is
measured in order to establish the ability of the South African Police Service (SAPS) to
successfully address reported cybercrime criminal investigations in as far as it relates to the
commercial crime platform.
New indicator A continuation from the previous year
Type of indicator Output
Source (document for
audit purpose) Monthly Internet Related Fraud Statistical Analyses Report
System used for
performance
information
Crime Administration System (CAS), Business Intelligence System, SCC DPCI Performance
information Report and Generic Commercial Crime Return: Directorate for Priority Crime
Investigation
Supporting evidence
for quarterly/annual
reporting
Information generated from the Generic Commercial Crime Return: Directorate for Priority
Crime Investigation
Calculation type Cumulative
Method of calculation
(Number of charges referred to court for the first time, where a case represents at least one
charge) + (Number of additional verifiable charges referred to court for the first time) +
(Number of complaints withdrawn out of court) + (Number of complaints unfounded/false)]
divided by [(Number of cases/complaints reported, where a new case represents at least one
charge) + (Number of additional verifiable charges referred to court for the first time) +
(Number of charges brought forward, where a case represents at least one charge)] multiply
by a hundred percent
Data limitations
The indicator is directly influenced by the extent and complexity of cybercrime cases, and the
duration of such investigations. Large caseloads will necessarily result in a lower detection
rate.
Reporting cycle Quarterly and Annually
Desired performance 28%
Reporting
responsibility Directorate for Priority Crime Investigation
Implementation
responsibility Directorate for Priority Crime Investigation
Page | 123
Official directives,
guidelines and
instructions
Electronic Communications and Transactions (ECT) Act, 2002 (Act No 25 of 2002), SAPS
Amendment Act, 2012 (Act No 10 of 2012), Prevention of Organised Crime Act, 1998 (Act No
121 of 1998), Prevention and Combating of Corrupt Activities Act, 2004 (Act No 12 of 2004)
Page | 124
Indicator title Percentage of cross-border operations conducted in relations to requests received
Short definition The indicator relates to the police activity to fight crime across the national borders of the
country.
Purpose/importance To measure the facilitation of cross border operations conducted per request.
New indicator A continuation from the previous year
Type of indicator Output
Source (document for
audit purpose) Enquiries reference numbers/Sec 11 (a) Surrender Orders/SARPCCO Annual Regional Plan
System used for
performance
information
Manual quarterly report template
Supporting evidence
for quarterly/annual
reporting
Quarterly summary of events with CAS numbers if relevant relating to all cross border
operations
Operational success report from SARPCCO operations conducted
Calculation type Cumulative
Method of calculation
(formula)
The total number of cross border operations conducted divide by the total number of cross
border operations requested multiply by 100.
Data limitations Failure of countries in the SADEC region to initiate cross –border operations.
Reporting cycle Quarterly and annually
Desired performance 100%
Reporting
responsibility Directorate for Priority Crime Investigation
Implementation
responsibility Directorate for Priority Crime Investigation
Official directives,
guidelines and
instructions that
directly relates to the
performance indicator
Article 5 of the SARPCO Multi-Lateral Agreement signed by the Police Chiefs of SARPCO in
October 1996 and Article 3 of the SARPCO Constitution
Page | 125
Indicator title Percentage arrests of identified transnational crime suspects facilitated
Short definition The indicator relates to facilitating the arrest of transnational crime suspects identified
nationally and internationally.
Purpose/importance To measure the facilitation of transnational crime suspects arrested.
New indicator A continuation from previous financial year
Type of indicator Output
Source (document for
audit purpose) Enquiries reference numbers/Arrests Reports/SARPCCO Annual Regional Plan
System used for
performance
information
Manual quarterly report template (information generated from CAS)
Supporting evidence
for quarterly/annual
reporting
Arrest register from sections with reference numbers
Calculation type Cumulative
Method of calculation
(formula)
The total number of arrest requests of identified transnational crime suspects received divide
by the total number of arrest requests of identified transnational crime suspects facilitated
multiply by 100
Data limitations
I24/7 global secure communication system is utilised to facilitate information received from
international and national law enforcement agencies. Failure in technology will limit the
facilitation and communication of information to the custodians. Therefore it is imperative
that information is facilitated in real time to ensure success. Window of opportunity is
limited.
Reporting cycle Quarterly and annually
Desired performance 100%
Reporting
responsibility Directorate for Priority Crime Investigation
Implementation
responsibility Directorate for Priority Crime Investigation
Official directives,
guidelines and
instructions
South African Extradition Act 1962(Act No 67 of 1962); Criminal Procedure Act 1977 (Section
40 (1) (k)) (Act No 51 of 1977) as amended and Criminal Procedure Act, 1977 (Section 5 (1) (a)
(b)) (Act No 51 of 1977) as amended
Page | 126
Indicator title Percentage of INTERPOL case files finalised
Short definition
The indicator relates to a request for assistance on an investigation with an international link
that is received from any of the 190 INTERPOL member countries, SAPS or law enforcement
agencies.
Purpose/importance To measure the facilitation, investigation and monitoring of reported crimes
(nationally/internationally).
New indicator A continuation from previous financial year
Type of indicator Output
Source (document for
audit purpose) Enquiry files compiled from the CAS
System used for
performance
information
Manual quarterly report template (information generated from CAS)
Supporting evidence
for quarterly/annual
reporting
Quarterly performance report drawn from management statistics from the CAS
Calculation type Cumulative
Method of calculation
(formula)
The total number of INTERPOL cases closed divide by the total number of INTERPOL cases
received multiply by 100
Data limitations
Closing of case files on information received from INTERPOL member countries via I24/7
global secure communication system, CAS files by other law enforcement agencies, SAPS
divisions and other government departments are dependent for finalisation on outputs from
the custodians of the said data.
Reporting cycle Quarterly and annually
Desired performance 70%
Reporting
responsibility Directorate for Priority Crime Investigation
Implementation
responsibility Directorate for Priority Crime Investigation
Official directives,
guidelines and
instructions
Act 112 of the INTERPOL Constitution (Rules of Processing INTERPOL data)
Page | 127
Sub programme: Criminal Record Centre
Indicator title Percentage of original previous conviction reports generated
Short definition
The indicator relates to crime-related previous conviction reports generated for formally
charged individuals by the processing of fingerprints received (SAPS76 forms) by the Criminal
Record and Crime Scene Management.
Purpose / Importance To provide information on the criminal history (criminal profile) of an individual to a court of
law for the purpose of sentence.
New indicator A continuation from previous financial year
Type of indicator Output
Source (document for
audit purpose)
The source of the performance related data that is captured into the CRIM application system
is the SAPS76 form, SAPS69 form and the results of trial received by the Component Criminal
Record and Crime Scene Management.
Criminal Law [Forensic Procedure] Amendment Act, 2010 [Act No 6 of 2010] prescribe that
source documents relating to “not guilty or withdrawn verdicts which has informed the
capturing on the CRIM system must be physically destroyed within 30 days from the day that
the Divisional Commissioner responsible for criminal records becomes aware, to ensure
compliance with the legislative dictates. It is thus not possible to provide source documents
that verify the system entry as the source documents have been destroyed.
It may be possible to make audit arrangements in case whereby audit sample has been
determined and the source documents to be destroyed are still available before physical
destruction can take place based upon an agreed schedule.
System used for
performance
information
The performance related data is extracted by the Business Intelligence System from the CRIM
application system and published into a system generated report.
Supporting evidence
for quarterly / annual
reporting
System generated reports and a certificate of performance signed by the Component Head:
Criminal Record and Crime Scene Management
Calculation type Cumulative
Method of calculation
The number of previous conviction reports (SAPS69’s) generated for formally charged
individuals within 15 calendar days during a financial year measured against the total number
of previous conviction reports generated during the same financial year, expressed as a
percentage.
The calculation of the number of previous conviction reports generated in 15 calendar days is
based on the number of SAPS76 in 5 day intervals which has a SAPS69 status of ready for
production, or has already been printed.
SAPS76 source documents which resulted in SAPS69’s issued within, and after 15 calendar
days are both captured into the CRIM system and included in the performance calculation.
Data limitations
It may be possible to make audit arrangements in case whereby audit sample has been
determined and the source documents to be destroyed are still available before physical
destruction can take place based upon an agreed schedule.
Reporting cycle Quarterly and annually
Desired performance 95% original previous conviction reports generated within 15 calendar days
Page | 128
Reporting
responsibility Division: Forensic Services
Implementation
responsibility Component: Criminal Record and Crime Scene Management
Official directives,
guidelines and
instructions that
directly relates to the
performance
information
Criminal Law [Forensic Procedure] Amendment Act, 2010 (Act No 6 of 2010) section 36B (6)
(a) (iii) and National Instruction 2 of 2013 Chapter 8, Paragraph 27 (1)
Page | 129
Sub programme: Forensic Science Laboratory
Indicator title Percentage of routine case-exhibits (entries) finalised
Short definition
The indicator relates to the number of routine case-exhibits (entries) processed or forensic
requests received by the Forensic Science Laboratory within 28 working days. An exhibit
refers to any forensic requests received for forensic services or examination or evidence
found at a crime scene or brought to the laboratory for forensic processing. A case or exhibit
or forensic requests can contain different types of evidence (entries) which are distributed to
the relevant disciplines within the Forensic Science Laboratory for processing. The forensic
requests also include forensic proficiency case entries.
Purpose / Importance
To measure how successful the Forensic Science Laboratory is in processing case-exhibits
(entries) or forensic requests received from registration to finalisation within the agreed time
frame.
New indicator A continuation from previous financial year (the indicator measures the entire process, from
registration to finalisation)
Type of indicator Output
Source (document for
audit purpose)
The source of the performance related data that is captured into the FSL Admin application
system is the routine case exhibits (entries) or forensic requests received and a case file may
be created during registration, as well as its contents may be updated during the processing
through the laboratory.
System used for
performance
information
The data is extracted from the FSL Admin application system into a spreadsheet format.
Analysis and performance calculations are based upon the data extracted into the
spreadsheet.
Supporting evidence
for quarterly / annual
reporting
System generated reports and a certificate of performance signed by the Component Head.
Calculation type Cumulative
Method of calculation
The number of routine case-exhibits (entries) or forensic request finalised by the Forensic
Science Laboratories within 28 working days during a financial year measured against the
total number of routine case-exhibits (entries) or forensic requests finalised in the same
financial year, expressed as a percentage.
The performance is measured from the date the routine case-exhibits (entries) are registered
at the Forensic Science Laboratory for examination, to the date that the routine case-exhibit
(entry) or forensic requests is finalised.
Routine case-exhibits (entries) or forensic requests finalised after 28 working days form part
of the total number of routine case-exhibits (entries) finalised, and are therefore included in
the performance calculation.
Data limitations This indicator is limited to routine entries or routine forensic requests and excludes non-
routine, intelligence and SAPS firearm entries.
Reporting cycle Quarterly and annually
Desired performance 93% of routine case exhibits (entries) or forensic requests finalised within 28 working days
from registration date.
Reporting
responsibility Division: Forensic Services
Page | 130
Implementation
responsibility Component: FSL to achieve the desired performance output
Official directives Criminal Law (Forensic Procedure) Amendment Act, 2013 (Act No 37 of 2013)
Page | 131
Indicator title Percentage of non-routine case-exhibits (entries) finalised
Short definition
The indicator relates to the number of non-routine case-exhibits (entries) processed by the
Forensic Science Laboratory within 75 working days. An exhibit refers to any forensic requests
received for forensic services or examination or evidence found at a crime scene or brought
to the laboratory for forensic processing. A case or exhibit or forensic requests can contain
different types of evidence (entries) which are distributed to the relevant disciplines within
the Forensic Science Laboratory for processing. The forensic requests also include forensic
proficiency case entries.
Purpose / Importance
To measure how successful the Forensic Science Laboratory is in processing case-exhibits
(entries) or forensic requests received from registration to finalisation within the agreed time
frame.
New indicator A continuation from previous financial year (the indicator measures the entire process, from
registration to finalisation)
Type of indicator Output
Source (document for
audit purpose)
The source of the performance related data that is captured into the FSL Admin application
system is the routine case exhibits (entries) or forensic requests received and a case file may
be created during registration, as well as its contents may be updated during the processing
through the laboratory.
System used for
performance
information
The data is extracted from the FSL Admin application system into a spreadsheet format.
Analysis and performance calculations are based upon the data extracted into the
spreadsheet.
Supporting evidence
for quarterly / annual
reporting
System generated reports and a certificate of performance signed by the Component Head.
Calculation type Cumulative
Method of calculation
The number of non-routine case-exhibits (entries) finalised by the Forensic Science
Laboratories within 75 working days during a financial year measured against the total
number of routine case-exhibits (entries) finalised in the same financial year, expressed as a
percentage. The performance is measured from the date the non-routine case-exhibits
(entries) or non-routine case-exhibits are registered at the Forensic Science Laboratory for
examination, to the date that the non-routine case-exhibit (entry) or non-routine forensic
requests is finalised. Non Routine case-exhibits (entries) finalised after 75 working days form
part of the total number of non-routine case-exhibits (entries) finalised, and are therefore
included in the performance calculation.
Data limitations
This indicator is limited to non-routine entries or non-routine forensic requests and excludes
intelligence and SAPS firearm entries. Attached as Annexure A, the detailed definition of
routine, non-routine and intelligence entries.
Reporting cycle Quarterly and annually
Desired performance 76% of non-routine case exhibits (entries) or non-routine forensic requests are finalised
within 75 working days from registration to finalisation.
Reporting
responsibility Division: Forensic Services
Implementation
responsibility Component: Forensic Science Laboratory
Official directives, Divisional Directives as recorded by Annual Performance Plan and Criminal Law (Forensic
Page | 132
guidelines and
instructions
Procedure) Amendment Act, 2013 (Act No 37 of 2013)
Page | 133
Indicator title Percentage of Biology Deoxyribonucleic Acid (DNA) Intelligence case-exhibits
(entries) finalised
Short definition
The indicator relates to the number of DNA intelligence case exhibits (entries) processed by
the Forensic Science Laboratory within 63 working days. An exhibit refers to any forensic
requests received for forensic services or examination or evidence found at a crime scene or
brought to the laboratory for forensic processing. A case or exhibit or forensic requests can
contain different types of evidence (entries) which are distributed to the relevant disciplines
within the Forensic Science Laboratory for processing. The forensic requests also include
forensic proficiency case entries.
Purpose / Importance
To measure how successful the Forensic Science Laboratory is in processing case-exhibits
(entries) or forensic requests received from registration to finalisation within the agreed time
frame.
New indicator A continuation from previous financial year (the indicator measures the entire process, from
registration to finalisation)
Type of indicator Output
Source (document for
audit purpose)
The source of the performance related data that is captured into the FSL Admin application
system is the routine case exhibits (entries) or forensic requests received and a case file may
be created during registration, as well as its contents may be updated during the processing
through the laboratory.
System used for
performance
information
The data is extracted from the FSL Admin application system into a spreadsheet format.
Analysis and performance calculations are based upon the data extracted into the
spreadsheet.
Supporting evidence
for quarterly / annual
reporting
System generated reports and a certificate of performance signed by the Component Head.
Calculation type Cumulative
Method of calculation
The number of DNA intelligence case exhibits (entries) or DNA intelligence requests finalised
by the Forensic Science Laboratories within 63 working days during a financial year measured
against the total number of DNA intelligence case exhibits (entries) finalised in the same
financial year, expressed as a percentage.
The performance is measured from the date the DNA intelligence case exhibits (entries) or
non-routine forensic requests are registered at the Forensic Science Laboratory for
examination, to the date that the DNA intelligence case exhibits is finalised.
DNA intelligence case exhibits (entries) or DNA intelligence forensic requests finalised after
63 working days form part of the total number of DNA intelligence case exhibits (entries)
finalised, and are therefore included in the performance calculation.
Data limitations
This indicator is limited to DNA intelligence case entries or DNA intelligence case entries and
excludes Routine, Non Routine and SAPS firearm entries. DNA buccal samples received from
different categories of persons are included in this category. Attached as Annexure A, the
detailed definition of routine, non-routine and intelligence entries.
Reporting cycle Quarterly and annually
Desired performance 65% of DNA intelligence case exhibits (entries) within 63 working days.
Reporting
responsibility Division: Forensic Services
Page | 134
Implementation
responsibility Component: FSL
Official directives,
guidelines and
instructions
Divisional Directives as recorded by Annual Performance Plan and Criminal Law (Forensic
Procedure) Amendment Act, 2013 (Act No 37 of 2013)
Page | 135
Indicator title Percentage reduction in case-exhibits (entries) exceeding the prescribed
time frame of 28 working days
Short definition
The indicator relates to Backlog case exhibits (entries) processed by the Forensic
Science Laboratory. An exhibit refers to evidence found at a crime scene and
brought to the laboratory for forensic examination. A case or exhibit can contain
different types of evidence (entries) which are distributed to the relevant disciplines
within the Forensic Science Laboratory for examination.
Purpose / Importance To measure how successful the Forensic Science Laboratory is in processing backlog
case-exhibits (entries) within a prescribed timeframe for each type of classification.
New indicator A continuation from previous financial year
Type of indicator Output
Source (document for audit
purpose)
The source of the performance related data that is captured into the FSL Admin
application system is the case exhibits (entries) received and not finalised within the
prescribed timeframe.
System used for
performance information
The data is extracted from the FSL Admin application system into a spreadsheet
format. Analysis and performance calculations are based upon the data extracted
into the spreadsheet.
Supporting evidence for
quarterly / annual reporting
System generated reports and a certificate of performance signed by the
Component Head.
Calculation type Backlog not exceeding 10% of case exhibits (entries) on hand
Method of calculation
Number of entries exceeding the prescribed timeframe for the following
classification:
Booked out/ unassigned Case Exhibits (entries) – 28 working days
In process Case Exhibits (entries):
Routine Case Exhibits (entries) – 28 working days
Non Routine Case Exhibits (entries) – 75 Working days
DNA Intelligence Case Exhibits (entries) – 63 working days
Ballistics Case Exhibits (entries) – 28 working days
Performance target exist for each type of these cases.
Data limitations
This indicator is limited to Backlog entries and excludes Routine, Non routine, DNA
Intelligence and SAPS firearm entries. Attached as Annexure A, the detailed
definition of routine, non-routine and intelligence entries.
Reporting cycle Quarterly, and annually
Desired performance Backlog not exceeding 10% of case exhibits (entries) on hand
Reporting responsibility Division: Forensic Services
Implementation
responsibility Component: FSL to achieve the desired performance output
Official directives,
guidelines and instructions
Criminal Law (Forensic Procedure) Amendment Act, 2013 (Act No 37 of 2013) and
Divisional Directives
Page | 136
Indicator title Percentage of Ballistics (IBIS) case-exhibits (entries) finalised (acquired)
Short definition
The indicator relates to the number of Ballistics (IBIS) intelligence case-exhibits (entries)
processed by the Forensic Science Laboratory within 28 working days. An exhibit refers to
any forensic requests received for forensic services or examination or evidence found at a
crime scene or brought to the laboratory for forensic processing. A case or exhibit or forensic
requests can contain different types of evidence (entries) which are distributed to the
relevant disciplines within the Forensic Science Laboratory for processing. The forensic
request also includes forensic proficiency case entries.
Purpose / Importance
To measure how successful the Forensic Science Laboratory is in processing case-exhibits
(entries) or forensic requests received from registration to finalisation within the agreed time
frame.
New indicator A continuation from previous financial years (the indicator measures the entire process, from
registration to finalisation)
Type of indicator Output
Source (document for
audit purpose)
The source of the performance related data that is captured into the FSL Admin application
system is the routine case exhibits (entries) or forensic requests received and a case file may
be created during registration, as well as its contents may be updated during the processing
through the laboratory.
System used for
performance
information
The data is extracted from the FSL Admin application system into a spreadsheet format.
Analysis and performance calculations are based upon the data extracted into the
spreadsheet.
Supporting evidence
for quarterly / annual
reporting
System generated reports and a certificate of performance signed by the Component Head.
Calculation type Cumulative
Method of calculation
The number of Ballistics (IBIS) intelligence case-exhibits (entries) or Ballistics (IBIS)
intelligence requests finalised by the Forensic Science Laboratories within 28 working days
during a financial year measured against the total number of Ballistics (IBIS) intelligence case-
exhibits (entries) or Ballistics (IBIS) intelligence requests finalised in the same financial year,
expressed as a percentage.
The performance is measured from the date the Ballistics (IBIS) intelligence case-exhibits
(entries) are registered at the Forensic Science Laboratory for examination, to the date that
the Ballistics (IBIS) intelligence case-exhibits (entries) is finalised.
Ballistics (IBIS) intelligence case-exhibits (entries) finalised after 63 working days form part of
the total number of Ballistics (IBIS) intelligence case-exhibits (entries) finalised, and are
therefore included in the performance calculation.
Data limitations
Limited to Ballistics (IBIS) intelligence case entries and excludes Routine, Non Routine, DNA
Intelligence and SAPS firearm entries. Attached as Annexure A, the detailed definition of
routine, non-routine and intelligence entries.
Reporting cycle Quarterly and annually
Desired performance 95% of Ballistics (IBIS) intelligence case-exhibits (entries) within 28 working days from
registration date to finalisation date.
Reporting
responsibility Division: Forensic Services
Page | 137
Implementation
responsibility Component: Forensic Science Laboratory
Official directives,
guidelines and
instructions
Divisional Directives as recorded by Annual Performance Plan and Criminal Law [Forensic
Procedure] Amendment Act, 2013 (Act No 37 of 2013)
Page | 138
Programme 4: Crime Intelligence
Purpose: Manage crime intelligence and analyse crime information, and provide technical support for investigations and
crime prevention operations.
Strategic objective: To gather, correlate, coordinate and analyse intelligence; to institute counter-intelligence measures;
and to supply crime intelligence relating to national strategic intelligence to NICOC.
Performance indicators
Sub-programme: Crime Intelligence Operations
Number of enquiries handled
Number of Tactical operations (ad hoc) conducted
Number of network operations conducted
Percentage of employees vetted
Percentage of ICT security assessments finalised
Number of physical security assessments finalised
Sub-programme: Intelligence and Information Management
Number of tactical and operational intelligence products generated in respect of the following: profiles,
intelligence analysis reports, communication analysis reports in terms of section 205 of the CPA, 1977 (Act No 51
of 1977), communication interception analysis reports in terms of the RICA, 2002 (Act No 70 of 2002) and threat
and risk assessment reports
Number of strategic intelligence reports generated to address National Intelligence Coordinating Committee
(NICOC) priorities
Page | 139
Technical Indicator Description
Sub programme: Crime Intelligence Operations
Indicator title Number of enquiries handled
Short definition
The indicator refers to correct management, utilisation of intelligence and tasking which
must be properly recorded. The operationalisation of intelligence must be finalised within a
14 day working period (the period may be extended in certain circumstances). If the process
is not finalised within the set period or extended for valid reasons, the enquiry will become
the first stage of culminating into a network operation.
Purpose/importance To measure the provisioning of intelligence-based crime operations.
New indicator A continuation from previous financial years
Type of indicator Output
Source (document for
audit purpose) Enquiry Register
System used for
performance
information
Manual quarterly report template
Supporting evidence for
quarterly/ annual
reporting
Quarterly reports from the components and provinces
Calculation type Non-cumulative
Method of calculation The cumulative total number of enquiries investigated within a specific quarter
Data limitations -
Reporting cycle Quarterly and annually
Desired performance 14 017
Reporting responsibility Division: Crime Intelligence
Implementation
responsibility
National components (Covert Intelligence Collection and Counter and Security Intelligence)
and provincial sections (Covert Operations and Cluster Coordination)
Official directives,
guidelines and
instructions
Crime Intelligence Policy and Intelligence Collection Standard Operating Procedures
Page | 140
Indicator title Number of Tactical operations (ad hoc) conducted
Short definition
The indicator refers to operations which do not form part of a registered undercover or
network operation, and which are usually initiated by other components in SAPS using
intelligence supplied by Crime Intelligence, on condition that there must be a file opened.
Purpose/importance To measure the provisioning of intelligence based crime operations.
New indicator New indicator
Type of indicator Output
Source (document for
audit purpose) Intelligence File
System used for
performance
information
Manual quarterly report template
Supporting evidence for
quarterly/ annual
reporting
Quarterly reports from the components and provinces
Calculation type Non-cumulative
Method of calculation The cumulative total number of tactical operations (ad hoc) conducted within a specific
quarter
Data limitations -
Reporting cycle Quarterly and annually
Desired performance 21 024 tactical operations (ad hoc)
Reporting responsibility Division: Crime Intelligence
Implementation
responsibility Crime Intelligence Collection at national, provincial and cluster level
Official directives,
guidelines and
instructions
Crime Intelligence Policy and Intelligence Collection Standard Operating Procedures.
Page | 141
Indicator title Number of network operations conducted
Short definition
The indicator relates to the planned and purposeful processes of obtaining, assembling and
organising information through the exploitation of all types of sources on a target
(organisation, group or individual) for further intelligence processing and/or use as
evidence.
Purpose/importance To measure the provisioning of intelligence based crime operations.
New indicator A continuation from previous financial years
Type of indicator Output
Source (document for
audit purpose) Network Register and Intelligence File
System used for
performance
information
Manual quarterly report template
Supporting evidence for
quarterly/ annual
reporting
Quarterly reports from the components and provinces
Calculation type Non-cumulative
Method of calculation The cumulative total number of network operations conducted within a specific quarter
Data limitations -
Reporting cycle Quarterly and annually
Desired performance 759 network operations
Reporting responsibility Division: Crime Intelligence
Implementation
responsibility Crime Intelligence Collection at national, provincial and cluster level
Official directives,
guidelines and
instructions
Crime Intelligence Policy and Intelligence Collection Standard Operating Procedures.
Page | 142
Indicator title Percentage of employees vetted
Short definition
Vetting refers to conducting security screening investigations (vetting) to determine the
security competence of a person if such as person:
Is employed by or is an applicant to the Organ of the State; or
Is rendering a service or has given notice of intention to render a service to an Organ
of the State; or
Is Given access to areas designated National Key Points in terms of the National Key
Points Act, 1980 (Act No 102 of 1980).
Purpose/importance To ensure that a person is competent for a job requiring secrecy, loyalty, or trustworthiness.
New indicator New indicator
Type of indicator Output
Source (document for
audit purpose) Vetting files
System used for
performance
information
Manual quarterly report template
Supporting evidence for
quarterly/ annual
reporting
Quarterly reports from the components and provinces
Calculation type Non-cumulative
Method of calculation (The total number of vetting files finalised divided by the total number of vetting
applications, multiply by hundred) expressed as a percentage
Data limitations The unavailability of an applicant and his/her references, especially SMS’s due to
responsibilities and tight schedules.
Reporting cycle Quarterly and annually
Desired performance 60% of the total number of applications received.
Reporting responsibility Division: Crime Intelligence
Implementation
responsibility Personnel Security at national and provincial level
Official directives,
guidelines and
instructions
National Strategic Intelligence Act, 1994 as amended (Act No 39 of 1994) and Minimum
Information Security Standards Policy, approved by Cabinet in 1996
Page | 143
Indicator title Percentage of ICT security assessments finalised
Short definition
The indicator relates to ICT security threat/risk assessments conducted at SAPS premises
dealing with sensitive/classified information and overt, aimed at recommending minimum
security standards to minimise security breaches.
Purpose/importance To protect state assets and minimise security breaches.
New indicator New indicator
Type of indicator Output
Source (document for
audit purpose) Security threat and risk assessment file
System used for
performance
information
Manual quarterly report template
Supporting evidence for
quarterly/ annual
reporting
Quarterly reports from the components and provinces
Calculation type Non-cumulative
Method of calculation
The total number of ICT security threat assessment requests received divided by the total
number of ICT security assessments conducted, multiply by hundred, expressed as a
percentage
Data limitations Limited storage of information (old information) on SAPS servers.
Reporting cycle Quarterly and annually
Desired performance 100% ICT security assessments per request
Reporting responsibility Division: Crime Intelligence
Implementation
responsibility Security Standards: ICT Security at national and provincial level
Official directives,
guidelines and
instructions
National Strategic Intelligence Act, 1994 as amended (Act No 39 of 1994) and Minimum
Information Security Standards Policy, approved by Cabinet in1996
Page | 144
Indicator title Number of physical security assessments finalised
Short definition
The indicator relates to physical security threat/risk assessments conducted at SAPS
premises dealing with sensitive/classified information, aimed at recommending minimum
security standards to minimise security breaches.
Purpose/importance To protect state assets and minimise security breaches.
New indicator A continuation from previous financial year
Type of indicator Output
Source (document for
audit purpose) Security threat and risk assessment file
System used for
performance
information
Manual quarterly report template from police station and cluster level
Supporting evidence for
quarterly/ annual
reporting
Quarterly reports from the components and provinces
Calculation type Non-Cumulative
Method of calculation The cumulative total number of physical security assessment conducted within a specific
quarter
Data limitations -
Reporting cycle Quarterly and annually
Desired performance 142 physical security threat assessments
Reporting responsibility Division: Crime Intelligence
Implementation
responsibility Security Standards: Physical Security
Official directives,
guidelines and
instructions
National Strategic Intelligence Act, 1994 as amended (Act No 39 of 1994) and Minimum
Information Security Standards Policy, approved by Cabinet in 1996
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Sub programme: Intelligence and Information Management
Indicator title
Number of tactical and operational intelligence products generated in respect of
the following: profiles, intelligence analysis reports, communication analysis
reports, communication interception analysis reports and threat and risk
assessment reports
Short definition
Crime intelligence products relates to operational analysis reports, including:
Profiles (a resume of information/intelligence gathered on a suspect to serve as an aid to
the investigating officer to locate the suspect and identify him/her); Intelligence analysis
reports (a factual report based on evaluated information/intelligence which can be utilised
to identify specific individuals, criminal groups, suspects or tendencies, relevant premises,
contact points and methods of communication); Communication analysis reports (a report
based on the result of the analysis of specific identified telephone/cellular phone numbers
as provided by the various communication networks when subpoenaed to do so);
Communication interception reports (reports based on the result of the analysis of voice
intercepted communications, intercepted text messages as well as internet service provider
telecommunications); Crime threat analysis reports (reports compiled at cluster and
provincial level based on the spatial and time patterns of crime statistics, matrix case linage
analysis and fieldwork. (These reports guide cluster and provincial commanders on the what,
where, when, why, who and how of the incidence of crime). Pro-active analysis is reports
refer to all types self-initiated analysis reports by the cluster, province or component and;
NICOC reports High quality strategic intelligence reports on specific topics related to
National Intelligence Priorities (NIPS) as required by NICOC.
Purpose/importance To measure the provisioning of the analysis of crime intelligence patterns to facilitate crime
detection in support of crime prevention and crime investigation.
New indicator A continuation from previous financial years
Type of indicator Output
Source (document for
audit purpose) Intelligence file
System used for
performance
information
Manual quarterly report template from police station to cluster level
Supporting evidence for
quarterly/ annual
reporting
Quarterly reports from the national component
Calculation type Non-cumulative
Method of calculation The cumulative total number of crime intelligence products generated within a specific
quarter
Data limitations -
Reporting cycle Quarterly and annually
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Desired performance 166 197 crime intelligence products
Reporting responsibility Division: Crime Intelligence
Implementation
responsibility Operational Intelligence Analysis and Coordination (OIAC) at National and Provincial level
Official directives,
guidelines and
instructions
National Strategic Intelligence Act, 1994 as amended (Act No 39 of 1994) and Regulation of
Interception of Communication and Provision of Communication-related Information 2002
Act No. 70
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Indicator title Number of strategic intelligence reports generated to address NICOC priorities
Short definition The indicator relates to the provisioning of strategic intelligence reports on specific topics
related to NICOC priorities.
Purpose /importance To support NICOC priorities.
New indicator A continuation from previous financial year
Type of indicator Output
Source (document for
audit purpose) Intelligence File
System used for
performance
information
Manual system
Supporting evidence for
quarterly / annual
reporting
Quarterly reports from the component
Calculation type Non-cumulative
Method of calculation The cumulative total number of strategic intelligence reports generated within a specific
period to address NICOC priorities
Data limitations -
Reporting cycle Quarterly and annually
Desired performance 22 strategic intelligence reports to address NICOC priorities
Reporting responsibility Division: Crime Intelligence
Implementation
responsibility Operational Intelligence Analysis and Coordination
Official directives,
guidelines and
instructions
National Strategic Intelligence Act, 1994 as amended (Act No. 39 of 1994)
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Programme 5: Protection and Security Services
Purpose: Provide protection and security services to all identified dignitaries and government interests.
Strategic objective: Minimise security violations by protecting foreign and local prominent people and securing
strategic interests.
Performance indicators
Sub-programme: VIP Protection Services
Percentage of protection provided to VIPs
Sub-programme: Static and Mobile Security
Percentage of protection provided at identified government installations and identified VIP residences
Sub-programme: Government Security Regulator
Percentage of National Key Points (NKPs) evaluated
Percentage of Strategic Installations audited
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Technical Indicator Description
Sub programme: VIP Protection
Protection and Security Services
Indicator title Percentage of protection provided to VIPs
Short definition
The indicator relates to security breaches of in-transit protection of all individuals identified
as VIPs (refers to Ministers/Deputy Ministers/Premiers/Speakers/Deputy
Speakers/MECs/Judge President/Ad-Hoc VIPs with regard to threats) in terms of the Risk
Information Management Administration System (RIMAS) policy as approved by Cabinet, by
virtue of their public office or strategic importance to the country (including foreign
dignitaries). A security breach is any act that bypasses or contravenes security policies,
practices or procedures resulting in physical harm, medical emergency or embarrassment of
a VIP.
Purpose/importance
Protection provided to VIPs in terms of the Constitution and RIMAS policy as approved by
Cabinet, is measured to ensure compliance to the in-transit protection of all individuals
identified as VIPs as it is of strategic importance to the country.
New indicator A continuation from the previous financial year
Type of indicator Output
Source (document for
audit purpose) Incident Report in case of a breach
System used for
performance
information
Manual system – Incident Report
Supporting evidence
for quarterly/annual
report
Incident Report in case of a breach
Calculation type Non-cumulative
Method of calculation
The cumulative number of security breaches during the in-transit protection of all individuals
identified as VIPs divided by number of protection operations (movements). [Example
number of Security breaches in a quarter (1) ÷ total protection operations (movements) in a
quarter (22 386) = 0,000045 X 100 = 0,0045% - 100% = 99.99% protection provided]
Data limitations
Incidents incorrectly regarded as security breaches; e.g. Accidents involving VIPs which was
not as a result of any act that bypasses or contravenes security policies, practices or
procedures.
Reporting cycle Quarterly and annually
Desired performance 100% protection provided
Reporting
responsibility Division: Protection and Security Services
Implementation
responsibility National and Provincial VIP Protection Units; Section: VIP Protection at Provincial Level;
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Section: VIP Protection at Divisional Level
Official directives,
guidelines and
instructions
Ministerial Handbook, 2007, Risk Information Management Administration System (RIMAS),
Powers, Privileges and Immunities of Parliament and Provincial Legislature Act, 2004 (Act No.
4 of 2004), Protection of Information Act, 2000 (Act No. 2 of 2000)
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Presidential Protection Service
Indicator title Percentage of protection provided to VIPs: VIP Protection
Short definition
The indicator relates to security breaches during the in-transit protection (movements) of all
individuals identified as VIPs in terms of the Risk Information Management Administration
System (RIMAS) and policy as approved by Cabinet, by virtue of their public office or
strategic importance to the country (including foreign dignitaries). A security breach is any
act that bypasses or contravenes security policies, practices or procedures resulting in
physical harm, medical emergency or embarrassment of a VIP.
Purpose/importance
In-transit protection provided to VIPs is measured to ensure the protection and safe
transport from one point to another as the safety of these individuals is of strategic
importance to the country.
New indicator The indicator title was amended but the measurement remains the same as previous financial
years
Type of indicator Output
Source (document for
audit purpose) Incident Report in case of a breach
System used for
performance
information
Manual system - Incident Report
Supporting evidence
for quarterly/annual
report
Incident Report in case of a breach
Calculation type Non-cumulative
Method of calculation
The number of security breaches during the in-transit protection of VIPs divided by number
of in-transit protection operations (movements), expressed as a percentage, e.g. breach (1)
divided by SA movements (2 537) = 0.000394 x 100 = 0.0394%] Then take 100 subtract
0.0394 = 99.96% protection provided
Data limitations -
Reporting cycle Quarterly and annually
Desired performance 100% protection provided to all VIPs
Indicator responsibility Component: Presidential Protection Service
Implementation
responsibility Unit Level (nationally and provincially); -Provincial Level; -Component Level
Official directives,
guidelines and
instructions
Presidential Handbook, Ministerial Handbook 2007, Risk Information Management
Administration System (RIMAS), Powers, Privileges and Immunities of Parliament and
Provincial Legislature Act, 2004 (Act No. 4 of 2004), Protection of Information Act, 2000 (Act
No. 2 of 2000), Presidential Protection Service Standard Operational Procedure (SOP)
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Sub programme: Static and Mobile Security
Protection and Security Services
Indicator title Percentage of protection provided at identified government installations and
identified VIP residences
Short definition
The indicator relates to security breaches at identified government installations and
identified VIP residences (VIPs refers to Ministers, Deputy Ministers, Speaker of National
Assembly, Deputy Speaker of National Assembly, Chairperson of the National Council of
provinces, Deputy Chairperson of the National Council of provinces, Chief Justice, Deputy
Chief Justice, President of the Supreme Court of Appeal) and ad hoc protection where a
threat is identified. A security breach is any unauthorised access into the protected
installation or residence; any illegal and/or an unauthorised item that went through the
system undetected on such premises. (This excludes access onto the premises by any person
who went through the system as a result of lack of/or inadequate physical security
measures. This will be seen as an incident).
Purpose/importance
Static protection is measured to ensure compliance to the static protection of identified
government installations and identified VIP residences in terms of the Constitution and
RIMAS policy.
New indicator A continuation from the previous financial year
Type of indicator Output
Source (document for
audit purpose) Incident Report in case of a breach
System used for
performance
information
Manual system – Incident Report
Supporting evidence for
quarterly/annual report Incident Report in case of a breach
Calculation type Non-cumulative
Method of calculation
Numbers of days of protection X the number of shifts X the number of identified
government installations and VIP residences protected. The number of security breaches
which occurred during static protection is then divided by the sum of protection provided X
100 expressed as percentage. [Example days in a quarter (91) X shifts (2) X total residences +
instillations (123) = total protection action (22 386). Security breaches in a quarter (1) ÷
protection action (22 386) = 0,000045 X 100 = 0,0045% - 100%= 99% protection provided].
Where the number of protected residences and government installations have changed
during the quarter the protection duties should be calculated on a monthly/daily basis
taking into account the withdrawals and new protections.
Data limitations The non-reporting of a breach by a VIP when it occurred inside the VIP residence and it
involves a family member
Reporting cycle Quarterly and annually
Desired performance 100% protection provided
Reporting responsibility Division: Protection and Security Services
Implementation
responsibility Static Protection at Unit Level; Static Protection at Provincial Level; Static Protection at
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Divisional Level
Official directives,
guidelines and
instructions
Static Protection Standard Operational Procedure, Directive 1/2004 dated 2014-04-14,
Powers, Privileges and Immunities of Parliament and Provincial Legislature Act, 2004. (Act
No. 4 of 2004), National Key Points Act, 1980 (Act No. 12 of 1980) Section 5 and applicable
National Key Points Regulations, Protection of Information Act, 2000. (Act No. 2 of 2000),
Cabinet Memorandum 2004
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Presidential Protection Service
Indicator title Percentage of protection provided at identified government installations and
identified VIP residences
Short definition
The indicator relates to security breaches at identified strategic sites and residences of VIPs
where static protection is provided. A security breach is any unauthorised access into the
protected installation or residence; any illegal and/or unauthorised item that went through
the system undetected on such premises (This excludes access onto the premises when a
person went through the system as a result of lack of or inadequate physical security
measures. This will be seen as an incident).
Purpose/importance
Static protection is measured to ensure compliance to the protection of identified strategic
sites and residences of VIPs on a 24-hour basis. Static protection aims to create a
sterile/security zone around identified VIPs at areas identified in the policy, such as
residences and strategic government installations, to protect the lives, dignity and property
of the identified VIPs.
New indicator The indicator title was amended but the measurement remains the same as previous financial
years
Type of indicator Output
Source (document for
audit purpose) Incident Report in case of a breach
System used for
performance
information
Manual system - Incident Report
Supporting evidence
for quarterly/annual
report
Incident Report in case of a breach
Calculation type Non-cumulative
Method of calculation
The number of security breaches during the static protection of identified strategic sites and
residences of VIPs divided by the number of protection operations (number of days of
protection X the number of shifts X the number of identified strategic sites and residences of
VIPs protected), expressed as a percentage
Data limitations The non-reporting of a breach by a VIP when it occurred inside the residence and it involves
a family member
Reporting cycle Quarterly and annually
Desired performance 100% protection provided to all VIPs
Indicator responsibility Component: Presidential Protection Service
Implementation
responsibility Unit-, Provincial- and Component Level
Official directives,
guidelines and
instructions
Powers, Privileges and Immunities of Parliament and Provincial Legislature Act, 2004 (Act No.
4 of 2004), National Key Points Act, 1980 (Act No. 12 of 1980) Section 5 and applicable
National Key Points Regulations, Protection of Information Act, 2000 (Act No. 2 of 2000),
Cabinet Memorandum 2004, Draft PPS Static Protection SOP
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Sub programme: Government Security Regulator
Protection and Security Services
Indicator title Percentage of National Key Points evaluated
Short definition
The indicator relates to the number of National Key Points (NKP) evaluated in compliance
with the National Key Points Act, 1980 (Act No. 102 of 1980) to effectively manage security
for all National Key Points by means of the NKP Act, directive and regulations.
Purpose/importance Measured to ensure compliance in terms of the NKP Act to prevent any incidents or
occurrences that may cause damage or disruption at a NKP.
New indicator A continuation from the previous financial year
Type of indicator Output
Source (document for
audit purpose) Security Evaluation Questionnaire
System used for
performance
information
Manual Matrix database (Excel spreadsheet)
Supporting evidence
for quarterly/annual
report
Information generated from Security Evaluation Questionnaires are recorded on an Excel
spreadsheet
Calculation type Non-cumulative
Method of calculation Number of NKP evaluated divided by the number of declared NKP
31 expressed as a
percentage
Data limitations The availability of NKP personnel at the Private Entity may have an influence on this indicator
as evaluations cannot be conducted without the presence of the relevant role-players
Reporting cycle Quarterly and annually
Desired performance 100% (194) NKP
Indicator responsibility Division: Protection and Security Services
Implementation
responsibility National Key Points at Provincial Level; National Key Points at Divisional Level
Official directives,
guidelines and
instructions
Cabinet decision on the establishment of the Government Security Regulator in the Division:
Protection and Security Services, Minimum Physical Security Standards (MPSS), National Key
Point Act, 1980 (Act No. 102 of 1980), The Private Security Industry Regulation Act, 2001 (Act
No. 56 of 2001)
31 A National Key Point must be declared as a NKP for 12 months or longer before they can be evaluated.
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Indicator title Percentage of Strategic Installations audited
Short definition
The indicator relates to identified Strategic Installations audited to effectively manage
security for all authorities in government, parastatals, National Key Points and other
government installations by means of a relevant regulatory framework.
Purpose/importance Measured to ensure compliance in terms of the minimum standard as derived from the
Minimum Physical Security Standard (MPSS).
New indicator A continuation from the previous financial year
Type of indicator Output
Source (document for
audit purpose) Audit questionnaire for each audit
System used for
performance
information
Manual monthly report
Supporting evidence
for quarterly/annual
report
Quarterly report from the Section Head: National Key Points and Strategic Installations which
constitutes of all Strategic Installations audited during a quarter
Calculation type Non-cumulative
Method of calculation Number of Strategic Installations audited divided by the number of Strategic Installations
identified to be audited, expressed as a percentage
Data limitations The availability of the Security Managers at Strategic Installations may influence the outcome
of this indicator as audits cannot be conducted without the presence of the Security Manager
Reporting cycle Quarterly and annually
Desired performance 50,8% (129 from a total of 254) Strategic Installations
Reporting
responsibility Division: Protection and Security Services
Implementation
responsibility NKP and Strategic Installations at Divisional Level
Official directives,
guidelines and
instructions
Cabinet decision on the establishment of the Government Security Regulator in the Division:
Protection and Security Services, Minimum Physical Security Standards (MPSS), Strategic
Installations Audit Questionnaire, The Private Security Industry Regulation Act, 2001 (Act No.
56 of 2001)
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Presidential Protection Service
Indicator title Percentage of National Key Points (NKPs) evaluated
Short definition
The indicator relates the number of National Key Points (NKPs) evaluated in compliance with
the National Key Points Act, 1980 (Act No. 102 of 1980) to effectively manage security for all
National Key Points by means of the NKP Act, directives and regulations.
Purpose/importance The evaluation of NKPs is measured to ensure compliance in terms of the NKP Act to prevent
any incidents or occurrences that may cause damage or disruption at a NKP.
New indicator A continuation from the previous financial year
Type of indicator Output
Source (document for
audit purpose) Security Evaluation Questionnaire
System used for
performance
information
Manual Matrix database
Supporting evidence
for quarterly/annual
report
Information generated from the Security Evaluation Questionnaire is recorded on an Excel
spread sheet
Calculation type Non-cumulative
Method of calculation Number of National Key Points evaluated divided by the number of declared National Key
Points (for longer than 12 months), expressed as a percentage
Data limitations
The availability of NKP personnel at the private entity may have an influence on this
indicator.
Strike action at the NKP or labour issues.
The NKP is not declared for longer than 12 months.
When the NKP is deregistered.
Reporting cycle Quarterly and annually
Desired performance 100% (12) National Key Points (declared longer than 12 months) evaluated
Indicator responsibility Component: Presidential Protection Service
Implementation
responsibility Physical Security Compliance at Provincial- and Component Level
Official directives,
guidelines and
instructions
Cabinet Memorandum of 2003, Minimum Physical Security Standards (MPSS), National Key
Points Acts, 1980 (Act No. 102 of 1980), The Private Security Industry Regulation Act, 2001
(Act No. 56 of 2001), Minimum Information Security Standards (MISS)
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Annexure A
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