2016 staffing industry sales, marketing & recruiting ... · 2 © 2016. all rights reserved...
TRANSCRIPT
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© 2016. All rights reserved1.888.696.2900 | www.haleymarketing.com
2016 Staffing IndustrySales, Marketing & Recruiting
Survey Insights
• About the study
• Key findings
• What works (and what doesn’t)
• Recommendations
• Questions
Today’s AGENDA
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About This SURVEY
About This SURVEY
Insights and Takeaways
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© 2016. All rights reserved1.888.696.2900 | www.haleymarketing.com
PART 1: RECRUITING
Recruiting: THE DATA
• Biggest challenge:
skills gaps
• Inbound & direct
recruiting rank
2nd and 3rd
Recruiting: THE DATA
• Tech recruiting is
tough
• Healthcare is,
surprisingly, not
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Recruiting: THE DATA
• Referrals are
most effective recruiting tool
Recruiter valuable for
professional roles
RECRUITINGTAKEAWAYS
Recruiting: TAKEAWAYS
1. Train candidates to close skills gaps
2. Forecast talent supply and demand
3. Review compensation (educate clients!)
4. Request adequate lead time
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Recruiting: TAKEAWAYS
5. Improve your website
6. Strengthen search and apply
7. Build a strong employment brand
8. Create a killer referral program
9. Try LinkedIn Recruiter
Recruiting: TAKEAWAYS
Bridging the Tech Skills Gap
1. Win talent away
2. Better opportunities
3. Candidate experience
4. Improve retention
PART 2: CANDIDATE INTAKE
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Recruiting: THE DATA
• 15% of sites have no
search features
• 1 in 5 aren’t optimized
for mobile job search
• 1 in 3 aren’t optimized for mobile apply
Recruiting: THE DATA
• 1 in 10 don’t post jobs to
their website!
• Integration, automation
and optimization are key
areas for improvement
CANDIDATE INTAKETAKEAWAYS
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Recruiting: TAKEAWAYS
Keep that 40% in your recruiting funnel!
1. Write more compelling postings
2. Simplify/shorten processes
3. Welcome job seekers
4. Create a seamless job search experience
5. Improve conversions
6. Re-recruiting
PART 3: SALES
“Dialing for dollars”?
No way!
Sales: THE DATA
• Call and conversation
quotas vary tremendously
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Sales: THE DATA
• Differences in activity
requirements could be due to business
differences (niche,
prospect pool, services, etc.)
Sales: TAKEAWAYS
Work smarter – not harder!
1. Stop cold-calling
2. Find a “valid business reason” to connect
3. Nurture business relationships to generate 50% more sales leads – at 33% lower cost
Sales: THE DATASALES TARGETING
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• End users are a key starting
point for sales
• More than 1 in 4 start with
HR
Sales: THE DATA
Sales: THE DATA
• Networking and referrals
are king
• Skill marketing also highly
effective
Sales: THE DATA
• Getting
appointments, job orders and
approval status
top the list
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Sales: TAKEAWAYS
Sell more strategically
1. Use marketing to support sales efforts
2. Stop filling orders – focus on solutions
3. Appeal to key decision-makers by educating, adding value, building credibility, nurturing relationships
4. Explain the “WIIFM”
PART 4: MARKETING
Marketing: THE DATA
• Websites rank #1
• SEO, LinkedIn are close 2nd and 3rd
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Marketing: THE DATA
• Good clients know
good potential clients
• Marketing top
candidates via phone
and email also effective
Marketing: TAKEAWAYS
Create a Killer Website
1. Differentiate your firm
2. Keep sales funnel full
3. Attract and convert job seekers
4. Build your brand
5. Build SEO
Marketing: TAKEAWAYS
Marketing Mythbusters
1. PPC is a cost-effective way to boost search results and stay top-of-mind
2. Direct mail is not dead!
3. Effective DM campaigns ≠ postcards
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Marketing: THE DATA
• 4 out of 5 use social
to recruit, build brand
• Social less widely
used on client side of talent equation
• Staying top-of-mind
is a top priority
• Creating awareness
and recruiting are
close 2nd and 3rd
Marketing: THE DATA
Marketing: TAKEAWAYS
Priorities Disconnect
1. Sales: Getting the appointment/job order TOP PRIORITIES
2. Marketing: Sales follow-up/warming sales calls LOWEST PRIORITIES
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TAKE HOME LESSONS
Lesson 1:Don’t be all things to all people.
TAKE HOME LESSONS
Lesson 2:Be different.
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Lesson 3:Integrate sales & marketing.
Lesson 4:Recruit proactively.
Lesson 5:Test and measure KPIs
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Lesson 6:Improve the online experience.
30 pages of insights and lessons!
Any questions?
@haleymarketing
www.facebook.com/HaleyMarketing/
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Coming Next:
Recruiting Top Internal Talent with Robin Mee
Thursday, October 20 at 2 PM EDT
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