2016 opt emergency appeal progress report - unrwa€¦ · the development of the 2016 opt emergency...

2016 emergency appeal

occupied Palestinian territory

progress report

2016 occupied Palestinian territory emergency appeal

progress report

Cover Photo: Demolition site in Um Khair. August 2016. © 2016 UNRWA Photo by Ashwaq Hasaneyeh

© 2016 UNRWA

The development of the 2016 oPt emergency appeal progress report was facilitated by the Department of Planning, UNRWA

About UNRWAUNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of over 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is funded almost entirely by voluntary contributions.

Department of Planning

Headquarters - Amman

Amman, Jordan

Tel: +962 (6) 580 2512

www.unrwa.org

ii 2016 oPt emergency appeal progress report

table of contentsacronyms and abbreviations � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � iii

executive summary � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �1

overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

the unrwa response . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

impact of underfunding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

funding summary � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �3

gaza� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �4

political, economic and security developments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

operational developments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

gaza: sector-specific interventions � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �6

strategic objective 1: food-insecure households and those facing acute shocks have increased economic access to food . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

strategic objective 2: crisis-affected refugees enjoy their basic rights to services . . . . . . . . . . . . . 9

strategic objective 3: protection of palestine refugees from the effects of the conflict and violence through access to services and advocacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

west bank � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �18

political, economic and security developments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

operational developments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

west bank: sector-specific interventions � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �20

strategic objective 1: food-insecure households and those facing acute shocks have increased economic access to food . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

strategic objective 2: crisis-affected refugees enjoy their basic rights to services . . . . . . . . . . . . 22

strategic objective 3: protection of palestine refugees from the effects of the conflict and violence through access to services and advocacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

gaza, west bank & headquarters � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �27

strategic objective 4: effective management and coordination of emergency response . . . . . . . . 27

annex 1: list of contributors to the opt emergency appeal as of end of june 2016 � � � � � � � �28

annex 2: status-updated opt emergency appeal � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �29

risk register � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �29

endnotes � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �37

iiiunited nations relief and works agency for palestine refugees in the near east

acronyms and abbreviationsARA Access Restricted Area

CBO Community-based organization

CfW Cash-for Work

CMHP Community Mental Health Programme

COGAT Coordinator of Government Activities in the Territories

EA Emergency Appeal

EAU UNRWA Emergency Appeal Unit

ERCD External Relations and Communications Department

ERW Explosive remnants of war

GFO Gaza Field Office

GBV Gender-based violence

GDP Gross domestic product

GRM Gaza Reconstruction Mechanism

HC Health centre

HCT Humanitarian Country Team

HRP Humanitarian Response Plan

ICIP Infrastructure and camp improvement programme

IHL International humanitarian law

IHRL International human rights law

IMF International Monetary Fund

ISF Israeli security forces

JCP Job Creation Programme

MHPSS Mental Health and Psychosocial Support

NC Not Collected

NCG National Consensus Government

NGO Non-governmental organization

oPt occupied Palestinian territory

OSO Operations Support Office

OSOs Operations Support Officers

PA Palestinian Authority

PAS Poverty Assessment System

PCBS Palestinian Central Bureau of Statistics

PSU Programme Support Unit

PMTF Proxy-Means Test Formula

PRC Palestine Refugee Committees

PRCS Palestine Red Crescent Society

RBM Results-Based Monitoring

RSSP Relief and social services programme

SCSN Special Children, Special Needs

SEFSec Socio-Economic and Food Security Survey

SFW Summer Fun Weeks

SIMS Security Incident Management System

SSD Safety and Security Division

SSNP Social Safety Net Programme

ToT Training of Trainers

TSCA Transitional Shelter Cash Assistance

UNRWA United Nations Relief and Works Agency for Palestine Refugees in the Near East

WASH Water, Sanitation and Hygiene

WBFO West Bank Field Office

WFP World Food Programme

1 2016 oPt emergency appeal progress report

This mid-year progress report covers the period January through June 2016 and is intended to provide an update on results achieved as measured against the full range of indicators included in the Emergency Appeal (EA) for the occupied Palestinian territory (oPt) 2016. An annual report covering the whole of the year will be issued in April 2017.

Overview In Gaza, the political and security situation remained volatile during the reporting period. Two years on from the summer 2014 hostilities that resulted in unprecedented destruction and loss of life, it is estimated that 43,500 people remain displaced. The root causes of the conflict remain unaddressed and the land, air and sea blockade of Gaza entered its tenth year in June 2016. While there has been a partial easing of export restrictions, the impact on the economy and the population of the Gaza Strip has been negligible. The unemployment rate stood at 41.7 per cent in the second quarter of the year, remaining among the highest rates worldwide. Job losses, high food prices and falling purchasing power trapped 47 per cent of the population in food insecurity.

Palestine refugees in the West Bank continue to experience difficult socioeconomic conditions in addition to a marked escalation in violence since October 2015. They continue to be negatively affected by occupation-related policies and practices imposed by the Israeli authorities resulting from a rising number of demolitions, including punitive demolitions, and access and movement restrictions. In addition, Palestinians continued to experience high levels of food insecurity, with those living in camps being particularly affected. Plans for the relocation of Bedouin communities in Area C, many of whom are Palestine refugees registered with the United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA), have been advanced, contributing to a coercive environment and exacerbating concerns that these communities will be targeted for relocation, contrary to the prohibition of forcible transfer under international law.

The UNRWA ResponseUNRWA provided emergency food assistance to 839,425 Palestine refugees in Gaza during the first half of 2016.

During the second semester of the 2015/16 academic year, schooling for 250,118 children was supported through the provision of essential learning materials. In addition, 8,110 new entrants under the ‘Special Children, Special Needs’ (SCSN) initiative and students identified with generalized learning difficulties were provided with a comprehensive medical examination. Of these, 5,374 received more in-depth assessments and were provided with medical assistance (visual/hearing aids, etc.).

By way of mitigating the effects of the 2014 hostilities in the Gaza Strip, individual counselling services were provided to 7,614 refugee children in Gaza, with an additional 7,124 children benefiting from group counselling and guidance. Psychosocial counsellors operated in 257 UNRWA schools and health centres across Gaza. Public awareness events provided teachers, parents and students with enhanced knowledge and skills in support of student achievement, the development of life skills, problem-solving, gender-based violence awareness, and effective responses to a range of issues, such as coping with anger, stress and anxiety. Further, 726 education staff received an explosive remnants of war (ERW) risk training-of-trainers’ course that they then delivered to staff and students in all 257 UNRWA schools across Gaza.

The UNRWA Job Creation Programme (JCP) generated over 420,000 employment days in Gaza during the reporting period, equalling 2,947 full-time positions and translating into US$ 4,860,000 in wage income entering the Gaza economy. An additional 273 skilled employment opportunities were created for youth and women.

A total of 8,508 refugee families whose homes were rendered uninhabitable by the 2014 hostilities were provided with transitional shelter cash assistance, while 3,398 refugee families received cash grants for minor repairs to their damaged shelters. In cooperation with relevant water, sanitation and hygiene authorities, the Agency also ensured a functioning water supply, wastewater treatment and waste management services, both within camps and in limited areas outside of camps. The Agency continued to mainstream protection interventions across all of its programmes in Gaza, including through the development of referral systems to ensure a consistent and harmonized programmatic response for those experiencing a protection risk.

UNRWA conducted two neutrality inspections at each of the 265 UNRWA installations in Gaza, with identified violations being immediately reported and addressed through appropriate channels.

During the first half of 2016 in the West Bank, 46,255 food-insecure refugees benefited from the electronic food voucher programme and a further 34,660 vulnerable Bedouin and herder communities received assistance through food distributions. Further support was provided through the short-term Cash-for-Work (CfW) programme that provided cash subsidies to 4,462 food-insecure households.

Throughout the reporting period, six UNRWA mobile health clinics in the West Bank delivered 61,302 medical consultations over 1,293 visits to target communities that face access restrictions. In response to increased violence and displacement that commenced in late 2015 and extended

executive summary

2united nations relief and works agency for palestine refugees in the near east

into 2016, UNRWA prioritized interventions to alleviate the emotional distress of affected communities. To this end, the Agency strengthened the provision of psychosocial support interventions, particularly to children and young adults, and stepped up advocacy efforts, calling for action to prevent a further escalation of violence. To address multiple protection threats affecting Bedouin communities, including the risk of forced displacement due to demolition, settler violence and the loss of traditional lifestyles due to annexation by the Israeli authorities, 9,913 benefited from 378 group psychosocial activities, while 638 received individual, group or family counselling. As a direct response to residential demolitions, violence and/or damage to private property, 379 Palestine refugees received emergency assistance.

A total of 493 neutrality inspections of 245 operating installations were undertaken in the West Bank during the first half of the year. UNRWA also trained 320 staff members on the United Nations principles of neutrality, including on the use of social media.

Seventy-eight protection incidents were monitored and documented, with 72 of these incidents involving Israeli security forces (ISF) or settlers, including 23 incidents that resulted in the deaths of 26 Palestine refugees, including six children, and 14 incidents in which injuries to Palestine refugees were documented. UNRWA continued to raise concerns about violations of international law in the oPt in a variety of forums with a view to seeking accountability. Notably, in accordance with the Agency’s Framework for an Effective Engagement with the International Human Rights System, the Agency engaged with relevant UN human rights mechanisms to address the rights and protection needs of Palestine refugees, including through substantive submissions and briefings made to relevant treaty bodies, UN human rights special procedures and the Office of the High Commissioner for Human Rights.

Impact of UnderfundingUNRWA would like to acknowledge the continued and generous support from its many donors that have allowed the Agency to provide emergency assistance to Gaza and

the West Bank through the oPt EA since the outbreak of the second intifada in 2000. For 2016, US$ 403 million is required to cover the cost of emergency interventions; however, as of 16 September 2016, only US $145 million, or 36 per cent of needs, had been pledged, leaving a funding shortfall of US $258 million. In Gaza, funding gaps have forced the Agency to dramatically scale back shelter repair and reconstruction efforts, leaving some 50,000 families either without a home or living in damaged shelters until adequate funding is secured. The inability to support more repair and reconstruction efforts also means a lower percentage of employment in the sector. CfW programming has also been cut and the waiting list for temporary employment is now over five years. In addition, during the first half of 2016, the Agency was unable to implement the school feeding programme, the mother and child nutrition programme, and cash assistance interventions in Gaza.

The impact of underfunding has been equally felt in the West Bank, where 85 per cent of emergency food assistance requirements have, to date, been left unmet, forcing UNRWA to target families experiencing the highest rates of food insecurity among those identified as eligible for assistance. This means that over 18,000 families identified as food insecure outside camps will become increasingly vulnerable. The CfW programme has been similarly affected, while in the area of protection, community-led projects that address protection threats in Area C, the Hebron H2 area, and the ‘Seam Zone’, areas between the Green Line and the Barrier, have yet to be implemented, denying at-risk communities a vital support mechanism.

The emergency services provided by UNRWA constitute the minimum support necessary to meet the critical needs of Palestine refugees. A reduction in such support could have a destabilizing effect on the oPt. The humanitarian problems faced by the Palestine refugees today must be addressed as a matter of shared international responsibility, pending a just and durable solution to the Israeli-Palestinian conflict, including the Palestine refugee question, in accordance with international law, including relevant General Assembly resolutions.


Table 2: oPt emergency appeal funding summary by field, 1 January-30 June 2016 (US$)

Programme Interventions Amount Total Gaza Strip1

AllocationWest Bank2

AllocationHeadquarters

Allocation

Emergency food assistance

required 133,047,251 109,782,925 23,264,326 0

received 66,799,939 61,555,444 5,244,495 0

difference 66,247,312 48,227,481 18,019,831 0

Emergency cash assistance

required 10,000,000 10,000,000 0 0

received 0 0 0 0

difference 10,000,000 10,000,000 0 0

Emergency Cash-for-Work (CfW)

required 76,414,993 60,444,588 15,970,405 0

received 17,414,170 9,451,675 7,962,494 0

difference 59,000,823 50,992,912 8,007,911 0

Livelihoods

required 599,994 599,994 0 0

received 0 0 0 0

difference 599,994 599,994 0 0

Emergency health/mobile health clinics

required 5,734,452 4,470,324 1,264,128 0

received 2,846,364 2,147,517 698,847 0

difference 2,888,088 2,322,807 565,281 0

Education in Emergencies

required 3,189,088 3,189,088 0 0

received 3,287,996 3,287,996 0 0

difference (98,908) (98,908) 0 0

Emergency environmental health

required 4,708,620 4,708,620 0 0

received 4,323,565 4,323,565 0 0

difference 385,055 385,055 0 0

Emergency shelter and shelter repair

required 142,396,350 142,396,350 0 0

received 14,073,148 14,073,148 0 0

difference 128,323,202 128,323,202 0 0

Operations support officers

required 4,369,128 1,669,234 2,699,894 0

received 3,656,723 1,669,235 1,987,488 0

difference 712,405 (1) 712,406 0

Community mental health

required 7,836,777 7,399,999 436,778 0

received 6,600,874 6,124,225 476,649 0

difference 1,235,903 1,275,774 (39,871) 0

Protection

required 1,948,945 499,651 1,449,294 0

received 1,175,019 0 1,175,019 0

difference 773,926 499,651 274,275 0

Explosive remnants of war education

required 122,582 122,582 0 0

received 0 0 0 0

difference 122,582 122,582 0 0

Gaza Summer Fun Weeks

required 3,830,125 3,830,125 0 0

received 1,651,227 1,651,227 0 0

difference 2,178,898 2,178,898 0 0

Coordination and management

required 8,390,578 6,277,386 1,455,405 657,787

received 6,321,201 4,983,392 680,023 657,787

difference 2,069,377 1,293,994 775,382 0

Safety and security

required 560,339 560,339 0 0

received 560,339 560,339 0 0

difference 0 0 0 0

To be allocated received 8,720,039 8,703,989 16,050 0

Total

required 403,149,222 355,951,205 46,540,230 657,787

received 137,430,606 109,827,764 18,225,015 657,787

difference 265,718,617 237,419,452 28,299,165 0

funding summary


Political, Economic and Security DevelopmentsDuring the first half of 2016, humanitarian needs remained high across the Gaza Strip as a result of the Israeli-imposed blockade, the residual impacts of the July-August 2014 hostilities and continued internal political divisions. Civil servants employed by the de facto government and performing civil duties continued to receive only partial salaries, while Palestinian Authority (PA) staff received salaries despite not fully performing a civil role. This situation undermined public service delivery and created tensions between the de facto government and PA employees. Security remained volatile, with the firing of rockets and instances of civil unrest, including demonstrations in the Access Restricted Area (ARA) – related to tensions in East Jerusalem and other parts of the West Bank – that resulted in three fatalities and 114 injuries. Overall, the use of force by the Israeli authorities gave rise to an average of over 60 shooting incidents on land and 30 at sea every month.3

In June 2016, the Israeli-imposed blockade entered its tenth year and continued to undermine socioeconomic conditions and increase the desperation and frustration felt by people across Gaza. The overall unemployment rate stood at 41.7 per cent in the second quarter of the year, showing an increase over the two previous quarters and remaining among the highest rates worldwide.4 Specific groups such as refugees, youth and women, suffering overall unemployment rates of 43.7 per cent, 57.6 per cent and 65.3 per cent, respectively, remained particularly vulnerable. Due to job losses, high food prices and falling purchasing power, almost half (47 per cent) of the total population experienced food insecurity.5 Observing a constant increase in need through its Poverty Assessment System (PAS), UNRWA continued to provide food assistance to a caseload that reached over 930,000 Palestine refugees in Gaza by mid-2016, through both the Programme-Budget-funded Social Safety Net Programme (SSNP) and the oPt Emergency Appeal (EA).6

Economic growth in Gaza continues to be slow, with per capita Gross Domestic Product (GDP) remaining at approximately US$ 2.30 per person per day, equal to half of the GDP per capita in the West Bank. Although Q1 2016 real GDP was 21 per cent higher than in the same quarter of 2015, mainly thanks to reconstruction efforts, post-conflict growth has been too limited to boost incomes and create sustainable employment.

Living conditions are worse today than two decades ago, with a 20 per cent drop in real wages during the period 2000-2015. As a result of such slow recovery, the International Monetary Fund (IMF) revised its outlook downwards, estimating GDP growth in 2016 at 5 per cent. At this pace, and assuming continued reconstruction, the economy in Gaza will only reach pre-2014 conflict levels in 2018.7 Moving beyond pre-

2014 economic levels and living standards cannot be achieved without a full lifting of the blockade and other restrictions on movement and trade, including with Egypt.

While 2015 witnessed a slight easing of trade restrictions, the associated economic impact was negligible as exports remained a fraction of the quantities leaving Gaza before the blockade. In total, 1,048 truckloads of low value-added products (mainly vegetables) exited Gaza during the first half of 2016 (including 625 truckloads transferred to the West Bank), for an average of 175 truckloads per month. Although an increase compared to the first half of 2015, this approximates only one fifth of the 2005 monthly average before the blockade. While the Gaza Reconstruction Mechanism8 (GRM) continued to facilitate the entry of building materials, shelter reconstruction was slow due to cumbersome and onerous legal documentation requirements for eligible families. In addition, reconstruction efforts were further delayed by the halt on private sector cement imports imposed by the Israeli authorities between 3 April and 23 May 2016. The Rafah crossing continued to be effectively closed during most of the reporting period.9

Operational DevelopmentsWithin a precarious political, security and socioeconomic environment, UNRWA maintained its commitment to meet the needs of Palestine refugees in Gaza and prioritized humanitarian assistance for the displaced.

Accountability for the victims of the 2014 hostilities remained unaddressed. The Agency continued to advocate for accountability10 with regard to violations of international law based on a credible, prompt, independent, impartial and thorough investigation that brings those responsible to justice and ensures victims have access to remedies, including compensation for losses suffered in accordance with international law.

As of the end of June 2016, an estimated 13,000 families (including 7,500 Palestine refugee families) remained displaced as a result of the 2014 hostilities. By way of response, UNRWA continued to support repair and reconstruction efforts; however, out of a total requirement of US$ 720 million to rebuild over 140,000 Palestine refugee homes, US$ 257 million had been pledged by the end of June 2016, leaving a 64 per cent shortfall. Within these limits, the Agency continued to coordinate reconstruction efforts with other UN agencies, international non-governmental organizations (NGOs) and the National Consensus Government (NCG) to ensure the most effective response possible. Since the start of its emergency shelter response, UNRWA has disbursed US$ 190.7 million to Palestine refugee families whose homes were impacted during the 2014 hostilities. As of 30 June 2016, the Agency had completed payments to 67,023 families for minor

gaza


and major repair works, to a further 3,177 families for the rebuilding of damaged shelters, and to 160 additional families for the reconstruction of totally demolished houses.

In April 2016, UNRWA introduced nutritionally improved food baskets through its quarterly food distributions to Palestine refugees living in poverty. Food baskets are now more

diversified, contain healthier and more nutritious food items (e.g. lentils, chickpeas, sardines, etc.), and have a higher caloric content. As part of outreach efforts related to the introduction of the new food baskets, UNRWA TV produced and broadcast a cooking show based on the new food items.

Palestine refugee Mohammad Saleh checks the reconstruction of his home in Jabalia camp. As of the end of June 2016, roughly 7,500 Palestine refugee familes remain displaced as a result of their shelters being damaged or destroyed during the 2014 hostilities in Gaza. © 2016 UNRWA Photo by Mohmmed al-Hinnawi


Strategic Objective 1: Food-insecure households and those facing acute shocks have increased economic access to food

gaza: sector-specific interventions

Indicator Actual Target (2016)

Emergency Food Assistance

Food-insecure households meet their most basic food requirements through food assistance

Percentage of caloric needs of refugees living beneath the poverty line of US$ 1.74 met through food distribution (on average per quarter) 79.86% 80%

Percentage of caloric needs of refugees living beneath the poverty line of US $3.87 met through food distribution (on average per quarter) 42.95% 40%

Percentage of UNRWA students receiving a daily nutritious school snack 0 100%

Percentage of pregnant refugee women and children < 24 months with access to complementary nutrition inputs 0 100%

The severity of refugee food insecurity is tempered

Number of food-insecure refugees receiving food assistance 839,425 830,000

Number of students receiving a daily nutritious school snack 0 250,000

Number of pregnant, breastfeeding refugee women receiving complementary nutrition inputs 0 160,000

During the reporting period, the provision of emergency food assistance continued, reaching 839,42511 people (157,152 households) in need. The assisted population consisted of 413,545 females (49 per cent) and 425,880 males (51 per cent) and included 15,201 female-headed households. The 392,259 Palestine refugees living below the abject-poverty line of US$1.74 per person per day received 80 per cent of their required daily caloric needs. A further 447,166 refugees living below the absolute poverty line of US$ 3.87 per person per day received 43 per cent of their caloric requirements through the provision of a food basket tailored to their specific level of need.

The number of refugees receiving emergency food assistance increased from 828,516 during the first quarter of 2016 to 839,425 during the second quarter. The number of abject-poor recipients increased by 5,807, while the number of absolute-poor recipients increased by 5,102. A poverty assessment system (PAS) enhanced by the UNRWA relief and social services programme (RSSP) that more effectively facilitates the fair and accurate identification of eligibility for food assistance12 was launched in May 2015.

Due to considerable funding constraints, during the first half of 2016, the Agency was unable to implement the school feeding programme and the mother and child nutrition programme.

Palestine refugees receive food assistance at the UNRWA Al-Tuffah Distribution Centre in eastern Gaza. © 2016 UNRWA Photo by Tamer Hamam



Emergency Cash Assistance

Enabling abject-poor households to close their ‘post-food assistance’ poverty gap and protecting vulnerable households from food consumption shocks through complementary unconditional cash transfers

Percentage of households receiving cash assistance that have exhausted coping mechanisms following material loss

0 100%


Percentage of eligible abject-poor families receiving family income supplement

0 100%

Total value of unconditional cash transfers to eligible families 0 US$ 10,000,000

To date, funding gaps have prevented the implementation of UNRWA cash assistance interventions in Gaza.


Emergency Cash-for-Work (CfW)

Food-insecure refugee households have increased economic access to cover basic food needs through Cash-for-Work

Percentage of CfW beneficiaries using earnings to cover basic food needs NC 80%

Percentage of CfW beneficiaries using earnings to pay debts

NC 40%

Men and women earn wages, short-term, to cover their basic food needs and restore their coping capacities

Number of refugees benefiting from short-term CfW

7,793 45,870

Total value provided to CfW beneficiaries US$ 4,860,000 US$ 54,000,000

Percentage of skilled contacts awarded to women

61.4% 35%

The UNRWA Job Creation Programme (JCP) created over 420,000 employment days during the first half of 2016, the equivalent of 2,947 full-time positions. Through 7,793 income opportunities provided to refugees, approximately US$ 4.86 million was introduced into the local economy. Funding gaps during the first half of 2016 meant that, to date, only 17 per

cent of the 2016 annual target has been reached. This means that the JCP: (i) has been forced to limit recipient numbers, resulting in some families being placed on a waiting list that is now over five years long; (ii) has had to prioritize roles that respond to the provision of critical services to refugees; and (iii) is becoming more limited in its ability to relieve economic hardship for poverty-stricken refugees. As the current funding situation stands, the Agency will not meet the 2016 JCP targets.

During the reporting period, 61.4 per cent of all skilled labour contracts under the JCP were awarded to women (881 skilled contracts), exceeding, at the half way point in the year, the 2016 target of 35 per cent. The majority of these positions were situated within UNRWA installations, with more than 41 per cent placed in the education department, 19 per cent in RSSP, 13 per cent in the infrastructure and camp improvement programme (ICIP), and a further 11 per cent in the health programme.

Within the above indicator table, mid-term actuals were marked as ‘NC’ (not collected) for the indicators, ‘percentage of CfW beneficiaries using earnings to cover basic food needs’ and ‘percentage of CfW beneficiaries using earnings to pay debts’, as results under these indicators are collected on an annual basis only.

A Job Creation Programme beneficiary working in an UNRWA health centre pharmacy in Gaza. © 2016 UNRWA Photo by Roshdi al-Saraj



Support for Resilient Livelihoods

Livelihoods for women and youth supported

Number of employment opportunities for youth and women created 273 225

Percentage of youth and women who received trainings are employed (including self-employment)

NC 80%

Employment opportunities leading to sustainable livelihoods for women and youth created

Number of young graduates receiving training and income opportunities through G-Gateway

20 25

Number of self-employment opportunities for skilled women through Sulafa

253 200

G-Gateway was designed to enhance job opportunities in response to the extremely high rates of unemployment among Palestine refugee youth. Through this initiative, IT graduates are recruited, trained, supervised and provided with concrete professional experience in a uniquely positioned sector characterized by low costs, high retention rates and a multilingual workforce. Throughout this time, graduates also earn incomes that allow them to contribute to household income and stabilize often-fragile family resources and capital. During the first half of 2016, G-Gateway provided placements for 20 youth and 26 freelance contractors.

The Sulafa Embroidery Centre presents an important opportunity for skilled women to earn income and through

this increase their self-reliance and personal confidence while facilitating both household income and community recognition. Sulafa’s decentralized structure responds to women’s needs by providing income-generation opportunities within the home as supported through regular social/work gatherings at Community-Based Organizations (CBOs), through which work is distributed. During the reporting period, a network of 253 embroiderers earned an income through the Embroidery Centre, exceeding the 2016 target by 26.5 per cent as a result of high international and domestic demand for products. Unless a large order is received, numbers are not expected to further increase during the final half of 2016.

Employee working at G-Gateway, a social enterprise supported by UNRWA in Gaza. © 2016 UNRWA Photo by Tamer Hamam


Strategic Objective 2: Crisis-affected refugees enjoy their basic rights to services


Emergency Health

The impact of the crisis on health services for refugees is mitigated

Number of poor refugees among total beneficiaries having their secondary or tertiary health care covered 013 260,000

The crisis-affected refugee population is able to access primary health care, and the poorest are given minimal financial support to access secondary or tertiary health care

Percentage of health centres with no 'stock-out' of one tracer item 0 0

Number of poor refugee patients receiving secondary or tertiary health care 014 750

Students with special needs are able to participate in educational activities

Number of students referred to 'Special Children, Special Needs' (SCSN) receiving a comprehensive medical examination

8,110 11,30015

Percentage of children identified with special needs who receive relevant support

67% 100%

UNRWA continued to provide essential and quality health care for Palestine refugees through 21 Agency health centres (HCs). During the first half of 2016, EA-funded school health teams performed 89,265 medical assessments and screenings (42,847 or 48 per cent for girls) for students from grades 1, 4 and 7.

Under the (SCSN) initiative, 8,110 (98 per cent) of new entrants and students identified with generalized learning difficulties underwent a comprehensive medical examination. Of these, 66 per cent (5,374) received more in-depth assessments and

were found to be in need of medical assistance (e.g. visual/hearing aids, etc.) that were provided by UNRWA.

Secondary and tertiary care was extended to 6,336 refugees through the Programme Budget. Sixteen per cent (999) of those eligible to receive such care and related subsidies were poor refugee patients with high- risk or life-threatening illnesses. The demand for these services continues to grow; however, the Agency’s response has been truncated due to the limits of available funding.

The provision of primary health care at the UNRWA Rimal Health Centre, Gaza City. © 2016 UNRWA Photo by Tamer Hamam



Education in Emergencies

The effects of violence and poverty are countered by addressing students’ needs within a supportive learning environment

Percentage of students unable to participate in class due to lack of learning materials

0% 0%

Percentage of summer-learning students who pass their end-of-summer learning exam

87.8% 81%

Students have the essential materials to participate in learning to the fullest extent

Number of students at UNRWA schools provided with essential materials

250,000 250,000

Students whose learning abilities are undermined by their environment fulfil their educational potential

Percentage of students failing key subjects who enrol in summer learning

100% 100%

During the 2015/16 academic school year, under UNRWA Programme Budget funds, 250,118 students (93,402 boys/87,536 girls in elementary and 35,187 boys/33,993 girls in preparatory) were enrolled in 257 schools across Gaza. Of these schools, 190 operated on a double-shift basis. Under EA funds, the Agency provided all students with stationery and textbooks in the first and second semesters of the school year, enabling them to participate in classroom learning.

By June 2016, 36,497 students (23,752 boys and 12,745 girls) had failed Arabic and/or mathematics. These students were

enrolled for an 18-day summer learning programme, an initiative that provides students with an additional opportunity to improve their academic performance while contributing to a reduction in student dropouts. Under the tutelage of 1,041 teachers in 114 centres supervised by 114 schools principals and deputy school principals, 87.8 per cent of students (85.2 per cent of boys and 92.6 per cent girls) passed the end-of-summer learning exam and transitioned to the next grade level in the 2016/17 school year.

Students at UNRWA Beach Co-Ed A school in western Gaza receive stationery on the first day of the second semester of the 2015/16 school year. © 2016 UNRWA Photo by Tamer Hamam



Emergency Water and Sanitation

A critical deterioration in public health among refugees is avoided through emergency water and sanitation interventions

Percentage of diarrhoea cases among children below 5 years of age

2.99% < 13%

Outbreaks of water-borne diseases originated by water and sanitation systems not functioning are prevented

Number of WASH facilities supported by UNRWA (disaggregated by UNRWA/non-UNRWA WASH facilities)

29016 290

Total litres of fuel provided to support WASH facilities

1,462,351 4,200,000

Percentage of emergency repairs needed in the water and sanitation networks within the refugee camps supported

NC 100%

Exposure of refugee population to disease transmitters and breeding grounds reduced

Number of identified mosquito-breeding sites cleared

3 3

Tons of waste removed from unofficial dumping sites

0 50,000

During the reporting period, UNRWA continued to facilitate access to essential water, sanitation and hygiene (WASH) services through the provision of fuel supplies to municipal water and wastewater assets and solid waste management services for municipalities in Gaza. Contributing to the proper functioning of these services, through EA funding, a total of 1,462,351 litres of fuel were provided to WASH facilities (predominantly non-UNRWA installations) and an additional 573,351 litres were delivered to municipalities.

No emergency repairs of water and sanitation networks were carried out during the reporting period as no damages were

recorded, either due to natural disasters or due to general deterioration of old networks.

Surveillance for the outbreak of infectious diseases continued during the reporting period using the Early Warning and Response system, as per global guidelines. By the end of June 2016, preparations were underway for the removal of around 60,000 tons of solid waste and debris from unofficial dumping sites in the Gaza Strip. This intervention, alongside the purchase of mosquito control equipment, will prove critical in ensuring a healthy environment and mitigating the spread of diseases and other public health hazards.

Sanitation workers clear flooded streets. © 2016 UNRWA Photo by Khalil Adwan



Emergency Shelter and Shelter Repair

Refugee families displaced or affected by military activity or natural disaster have their right to adequate shelter upheld

Percentage of affected families receiving shelter assistance

6.32% 100%

Displaced refugee families have increased means to access a temporary housing solution

Number of refugee families receiving TSCA 8,508 9,500

Percentage of housing cost coverage by TSCA 88% 80%

Refugee families affected by military operations or natural disaster are able to return to their homes

Number of families receiving shelter repairs assistance 3,398 53,276

Number of refugee families in need of winterization items provided with required materials

5,262 10,000

At the time of reporting, approximately 7,500 Palestine refugee families (43,500 individuals, including 23,000 women) remained displaced as a result of the 2014 and previous hostilities. Of this number, 760 families are female-headed households. By way of response, UNRWA continued to focus on providing shelter and repair assistance to eligible families. During the first two quarters of 2016, UNRWA provided Transitional Shelter Cash Assistance (TSCA) – rental subsidies – as a temporary housing solution to 8,508 eligible families. Eligibility is determined by whether an identified family was displaced as a result of a natural disaster or military activity and has been unable to find a more durable shelter solution after the displacement.

During the reporting period, UNRWA made progress with regard to the repair and reconstruction of shelters damaged or totally destroyed as a result of the 2014 hostilities. As soon as funding became available, 3,398 families (6.32 per cent of the 2016 target) received cash assistance in instalments to undertake minor or major repairs. Once further funding becomes available, UNRWA has the internal capacity to complete all pending repair work for some 50,000 families within a six-month time-frame; however, US$ 110 million is still needed to complete this task.

Also during the first half of 2016, UNRWA successfully completed the reconstruction of 160 homes, while approximately 940 families are currently undertaking the reconstruction of their totally destroyed houses under support provided by the Agency. Operating with a limited budget, UNRWA prioritizes assistance to refugee families classified as abject or absolute poor and families with a large number of children. Progress against the EA indicator target was slower than planned given: (i) onerous planning, design and building permit processes that had to be finalized before funds were provided; (ii) the halting of private-sector cement importation for over 40 days in April, a situation that resulted in a three-fold increase in prices (NIS 560 to NIS 1,80017) per ton of cement; and (iii) reconstruction costs that are much higher than anticipated. UNRWA has funding to reconstruct approximately 2,500 totally destroyed houses; however, at the current rate, the Agency anticipates that only 750 families will be able to reconstruct their demolished homes by the end of 2016. UNRWA still needs US$ 165 million to bridge the full reconstruction caseload.

UNRWA supported over 5,000 families who were particularly vulnerable to the challenges of a harsh winter due to poor or non-rehabilitated homes. These families, along with others identified for assistance, were provided tarpaulins and nylon sheets, among other items.Repaired shelter of a Palestine refugee in Gaza after having received

cash assistance, August 2016. © 2016 UNRWA Photo by Muin Sammour


Strategic Objective 3: Protection of Palestine refugees from the effects of the conflict and violence through access to services and advocacy


Operations Support Office

Agency access and neutrality is safeguarded, and respect for human rights and international humanitarian law is promoted, with violations documented, contributing to protection of refugees and UNRWA staff from the immediate effects of the conflict/occupation

Percentage of protection incidents of alleged violations of international law documented by UNRWA

NC18 100%

Agency neutrality and integrity is safeguarded

Percentage of UNRWA installations receiving four or more neutrality inspections

50% 100%

Number of staff members being trained to respect UN principles of neutrality 193 800

Delegations are better equipped to advocate on the protracted crisis affecting the refugee population in Gaza

Number of stakeholder-awareness initiatives conducted on areas of focus (field visits/briefings with donors, politicians, researchers, journalists)

12 36

Refugees’ rights to access UNRWA services protectedPercentage of cases where a breach in access to services, identified by OSO, received a response

100% 100%

During the first two quarters of 2016, the Operations Support Office (OSO) conducted two inspections at each of the 265 UNRWA installations in Gaza, including two newly opened installations. Neutrality issues identified during these inspections, such as inappropriate graffiti, posters and stickers on external walls or inside installations were immediately reported and addressed through appropriate channels. Also during the reporting period, the OSO trained 193 newly appointed Agency teachers and health personnel on humanitarian principles, including humanity, neutrality, impartiality and operational independence. Results achieved under this indicator are below target because the current focus, after training all installation managers in 2015, is on newly appointed UNRWA staff. Target achievement is thus contingent on the number of staff that join the UNRWA workforce; however, it is believed that the target for this indicator will be met by the end of the year.

As part of international protection efforts and in order to increase and support information sharing and advocacy, the OSO team organized and accompanied a total of 12 foreign delegation visits, including ministers, diplomats, parliamentarians and other members of the international community during the reporting period. An additional four delegation visits were planned but not carried out because they were not permitted entry into Gaza by the Israeli authorities.

As a front-line service, refugees may approach Operations Support Officers (OSOs) with regard to their eligibility for and access to UNRWA services. During the first half of 2016, OSOs referred one query to the concerned programmes for assistance and further verification.


Community Mental Health Programme

The psychosocial well-being of vulnerable refugees, households and in vulnerable communities is promoted

Percentage of cases showing improved psychosocial well-being, out of the total number of individual counselling cases NC 70%

Psychosocial well-being in targeted vulnerable communities is increased

Number of children benefiting from structured psychosocial interventions 7,124 15,200

Number of children at UNRWA schools receiving individual counselling and case management support

7,614 13,100

Number of adults benefiting from psychosocial and protection interventions at UNRWA health facilities 8,875 17,150

Number of Palestine refugees benefiting from public awareness sessions in UNRWA schools, health centres and other facilities

449,788 215,000


Mental health and psychosocial difficulties in Gaza remain high across the population, as manifested in stress-related symptoms, depression, anxiety, familial disruptions, and difficulties at school and within homes. Given this, the need for psychosocial and mental health support remains a priority among Palestine refugees. Under the Community Mental Health Programme (CMHP), 229 counsellors operated across 257 UNRWA schools and its 21 HCs in Gaza in the first half of 2016. Through this network, the CMHP provided individual counselling to 7,614 children, with an additional 7,124 children receiving group counselling and guidance. Through its HCs, the CMHP also provided individual and group counselling to 8,875 Palestine refugees, of which 89 per cent were women.

An additional 994 women received legal counselling, primarily related to gender-based violence (GBV). CMHP public awareness sessions provided teachers, parents and students with enhanced knowledge and skills in support of student achievement, the development of life skills, problem-solving, GBV awareness and effective responses to a range of issues, such as coping with anger, stress and anxiety.

Within the above indicator table, the mid-term actual was marked as ‘NC’ (not collected) for the indicator, ‘Percentage of cases showing improved psychosocial well-being, out of the total number of individual counselling cases’, as results under this indicator are collected on an annual basis only.

Palestine refugee children in Gaza are supported by Community Mental Health Programme in UNRWA schools. © 2016 UNRWA Photo by Tamer Hamam


Protection

Protection of vulnerable and at-risk Palestine refugees is strengthened

Percentage of individuals identified as experiencing a protection risk (women, girls, boys and men) provided with assistance

100% 100%

Strengthened prevention and protection response for Palestine refugees

Number of individuals identified as experiencing a protection risk (women, girls, boys and men)

720 1,200

Number of UNRWA staff members trained on protection 019 1,000


During the reporting period, the CMHP identified 720 individuals experiencing a protection risk, including 626 women, 47 girls, 30 men and 17 boys. Through the provision of direct services and referrals to other service providers, UNRWA was able to respond to all identified cases. The Agency has continued to mainstream protection interventions across all of its programmes in Gaza, including through the development of the above-referenced referral system to ensure a consistent and harmonized programmatic response. In addition, through increased capacity dedicated to protection mainstreaming, the OSO team in Gaza drafted a comprehensive work plan that prioritizes the training of staff on basic protection and referral system procedures. Enhanced protection mainstreaming strengthens the capacity of UNRWA front-line staff to correctly identify and effectively respond to protection concerns and individuals at risk. These efforts are further reinforced through Area Protection Committees, established during the reporting period in each of the five Gaza governorates that coordinate the protection-related work of different front-line staff. The Agency raised concerns about alleged violations

of international law and compliance both in writing and, on some occasions, in-person briefings with related international standards with five relevant treaty bodies and UN human rights special procedure processes to address the rights and protection needs of Palestine refugees.

As part of emergency preparedness, the OSO finalized an updated protection component of the UNRWA GFO emergency preparedness and response manual. Trainings and simulations will be undertaken in the coming months to ensure that protection is integrated across relevant thematic areas to improve protection responses in the event of renewed armed conflict.

UNRWA will continue to participate in relevant inter-Agency coordination mechanisms on protection matters, including the Protection Cluster, the Child Protection Sub-Working Group, the GBV Sub-Working Group, the Working Group on Detention, and the Refugees from the Region Working Group, and to engage with the international human rights system in relation to key issues affecting Palestine refugees.

A mural shows women wearing traditional Palestinian embroidered dresses on the wall of the UNRWA New Gaza Elementary Boys B School. © 2016 UNRWA Photo by Khalid Taima



Explosive Remnants of War Risk Education

UXO-ERW risk education is provided in all UNRWA schools in Gaza and to UNRWA staff

Number of UNRWA education staff that receive advanced ERW training

726 1,260

The explosive remnants of war (ERW) risk education project aims at ensuring that the 250,000 Palestine refugee children enrolled in UNRWA schools in the Gaza Strip receive continued and enhanced knowledge of the risks and mitigation measures associated with ERW. In March and April 2016, 32 ERW risk education training of trainers (ToT) sessions were convened for 726 education staff, 57 percent of whom were women

drawn from all 257 UNRWA schools across Gaza. Subsequent to the ToT, all participants delivered training sessions for both teachers and students in their home schools. The ERW team is currently training guards, engineers, and health and social workers and is on target to train a total of 2,500 Agency staff by the end of the year.

Training teachers how to deal with ERW at the UNRWA Halab School. © 2016 UNRWA Photo by Mohd Zaharneh


Gaza Summer Fun Weeks

The physical and emotional well-being of children, both girls and boys, is supported.

Number of children participating in Summer Fun Weeks 130,702 120,000

Percentage of children indicating a positive effect in their well-being from participating in Summer Fun Weeks

NC 85%


During the summer of 2016, UNRWA held Summer Fun Weeks (SFW) for an estimated 130,000 refugee children in 120 locations across Gaza. This initiative, funded primarily through the EA, seeks to mitigate the psychological harm and emotional stress resulting from years of violence and the blockade, providing a sense of normalcy through recreational activities within a safe environment. In addition to regular SFW activities, including arts, sports and free games, for the first time, governorate-specific activities were offered. In this regard, each governorate furthered student awareness and understanding on a range of themes, including the environment and recycling, democracy and student parliaments, and culture and folklore. Participating children

used plays, modelling, drama, mock elections, story-telling, films and other modes of communication to highlight chosen themes. Another first during the 2016 SFW was competitive basketball for girls from preparatory schools. In addition to the benefits for children, SFW created 2,301 short-term CfW opportunities for young people, 59 per cent (1,365) of which were men and 41 per cent (936) were women.

Within the above indicator table, mid-term actuals were marked as ’NC’ for the indicator, ‘Percentage of children indicating a positive effect in their well-being from participating in Summer Fun Weeks’, as results under this indicator are only collected on an annual basis.

Students enjoy SFWs at the Bahrain Preparatory Boys School. © 2016 UNRWA Photo by Hiba Kuraisem


Political, Economic and Security DevelopmentsThroughout the first half of 2016, the 796,433 registered Palestine refugees in the West Bank continued to endure difficult socioeconomic conditions marked by an increase in violence that commenced at the end of 2015. This, along with a rise in the rate of administrative and punitive demolitions and access restrictions, has harshly impacted Palestinians throughout the West Bank. In addition, the lack of political progress towards a just and lasting solution to the Palestinian-Israeli conflict and an end to the Israeli occupation of Palestinian territory has contributed to a deep sense of frustration for Palestinians throughout the West Bank.

Economic stagnation continues to stifle Palestinian livelihoods, eroding purchasing power and reinforcing their reliance on humanitarian assistance. According to the most recent Socio-Economic and Food Security Survey (SEFSec), released at the end of 2015, the level of food insecurity in the West Bank is 16 per cent. Households inside refugee camps are the most food insecure, with levels reaching up to 29 per cent. Notably, food insecurity is more prevalent among the Palestine refugee population, with a rate of 22 per cent compared to 14 per cent among non-refugees.20

During the first six months of 2016, 69 Palestinians, including 18 refugees, were killed by the Israeli authorities, while a further 885 Palestinians were injured, including 190 refugees, many in the context of allegations of stabbing or related violence. The authorities have continued to detain children, with 293 Palestine children being detained in the first six months of 2016, of which 60 have been Palestine refugee children.21 UNRWA is particularly concerned as to the psychosocial effects associated with the recent upsurge of violence on children and has been actively engaged with the affected populations and the broader international community on this issue, as profiled in the briefing note, Children in Distress.22

The first two quarters of 2016 witnessed a marked increase in both the rate of refugee property demolitions and displaced persons as a result of the application of restrictive planning and zoning regimes. From 1 January through 30 June 2016, 152 refugee-owned structures were demolished and 281 refugees were displaced as a result. This compares to a total of 144 refugee-owned structures that were demolished in 2015. Moreover, the number of Palestinians displaced from 1 January to 30 June 2016 (1,003) is already 25 per cent higher than the overall number displaced in 2015 (801). Also during the first half of the year, three Palestine refugee-owned structures were demolished or sealed for punitive reasons.23

Israel continues to escalate the planning of settlement zones inside the West Bank, resulting in eviction orders and exposing Palestinians residing in the proximity of settlements

to the threat of forced displacement. In May 2016, the UN Resident and Humanitarian Coordinator for the occupied Palestinian territory (oPt) condemned the continuous breach of international humanitarian and human rights law (IHL and IHRL) by the Israeli authorities, in response to the pattern of increasing demolitions and destruction of Palestinian property, which includes the destruction of donor structures. The UN Secretary-General also condemned the continuous expansion of settlements and noted during his visit to the region in June 2016 that humanitarian needs continue to increase.24 The second quarter of 2016 also marked a significant increase in restrictions on access to services and movement, particularly in the Hebron governorate in response to alleged attacks by Palestinians. Such restrictions have had a negative impact on Palestinian residents by causing delays and posing obstacles to their access to work, universities and markets and have also affected the delivery of humanitarian services to many localities in the Hebron governorate.25

Operational DevelopmentsIn response to increased violence and displacement in the West Bank, UNRWA prioritized interventions to alleviate the emotional distress of affected communities. Throughout the first half of 2016, the Agency strengthened the provision of psychosocial support interventions, particularly for children and young adults, and stepped up advocacy efforts, calling for action to prevent a further escalation of violence. On 3 April 2016, UNRWA submitted preliminary observations to the Israeli government, which clearly stated the Agency’s position that punitive demolitions are a form of collective punishment prohibited under international law.26

Throughout the reporting period, with the aim of mitigating the effects of food insecurity among the refugee population and in partnership with the World Food Programme (WFP), UNRWA emergency interventions in the West Bank provided: (i) food voucher assistance to 7,767 food-insecure households located outside camps and (ii) in-kind food assistance to 65 Bedouin communities (34,660 people) whose traditional livelihoods are being severely undermined by eviction orders as Israel continues to advance relocation plans. These interventions aim at strengthening the coping mechanisms of vulnerable communities in the face of ongoing and imminent threats of displacement. The Agency also provided CfW opportunities to 4,462 refugee households inside camps. In addition, six emergency mobile health clinics provided primary health care services to 85 marginalized localities across the West Bank, particularly in Area C and the ‘Seam Zone’, areas between the Green Line and the Barrier, where access to services has been severely restricted. Through the CMHP, UNRWA continued to provide psychosocial support to 55 Bedouin communities that have been the subject of demolition orders and evictions and are at risk of forcible transfer. Finally, the Agency also

west bank


continued to provide refugees suffering from demolitions and damage to their property as a result of military operations with cash assistance and referrals to vital support services.27

As of the end of June 2016, the 2016 EA is facing a considerable funding shortage. With only 39 per cent (US$ 18,281,129) of total requirements (US$ 46,540,230) met for the year,

UNRWA does not anticipate that annual emergency food assistance programme (including electronic food vouchers) and emergency CfW will be met. The Agency will continue to concentrate food security programme efforts on the most vulnerable to ensure that assistance goes to those most in need.

UNRWA provides community mental health and psychosocial support across 57 Bedouin communities in the West Bank – where the majority of the population are refugees. © 2016 UNRWA Photo by Tala Zeitawi


Strategic Objective 1: Food-insecure households and those facing acute shocks have increased economic access to food

west bank: sector-specific interventions


Emergency Food Assistance


Number of food-insecure refugee households receiving voucher food assistance 7,767 25,833

Number of food-insecure refugees receiving food assistance 46,255 155,000

Total value of electronic vouchers provided to food-insecure refugees US$2,796,489 US$19,158,000

Number of individuals benefiting from the joint WFP-UNRWA food distribution for vulnerable Bedouin and herder communities in Area C 34,66028 32,000

Number of Bedouin and herder communities benefiting from the joint WFP-UNRWA food distribution for vulnerable Bedouin and herder community households in Area C

85 85

During the first half of 2016 and for the third consecutive year, UNRWA provided electronic food voucher assistance to food-insecure refugees residing outside of refugee camps located in the West Bank. This assistance was delivered in partnership with WFP, which provided logistical and technical support and shares monitoring responsibilities. Recipients of emergency food assistance were selected through the UNRWA proxy-means test formula (PMTF) that measures household income and expenditure characteristics to identify families most in need. Due to funding gaps, the Agency was able to reach only 7,767 refugee households (46,255 individuals), 30 per cent of the 155,000 refugees identified as eligible to receive assistance. Given this, UNRWA targeted families experiencing the absolute highest rates of food insecurity among those identified as eligible for assistance. Recipients were 22,764 (49.2 per cent) female and 23,491 (50.8 per cent) male. Based on current levels of available funding, the second half of 2016 will see the Agency being able to provide assistance to the same number of households that were assisted during the first half of the year. This means that over 18,000 families identified as food insecure outside camps will become increasingly vulnerable, pushing them to further exhaust coping mechanisms.

Given severe protection threats and the high food insecurity levels faced by Bedouin and herder communities, UNRWA continued to provide these groups with in-kind food assistance, an initiative implemented through an UNRWA-WFP partnership

that has served to maximize programme impact. Despite procurement challenges in the beginning of the year that delayed the distribution of food parcels to certain communities, emergency food assistance was provided to 85 refugee and non-refugee Bedouin communities in the West Bank. Reaching up to 34,660 individuals, distributions were largely carried out according to plan during the first six months of the year.


Emergency Cash-for-Work

Food-insecure refugees living in refugee camps earn wages, short term, to cover their basic food needs and restore their coping capacities.

Number of refugees engaged in short-term Cash-for-Work 4,462 10,000

Total number of refugees benefiting from Cash-for-Work assistance 23,24730 60,000

Total value provided to Cash-for-Work beneficiaries US$ 5,171,508 US$ 12,600,000

Number of Cash-for-Work projects realized in the camps Annual target31 19

Food voucher items, Beir Nabala, August 2016. © 2016 UNRWA Photo by As’ad Jabari


During the first half of 2016, emergency CfW created short-term job opportunities for a total of 4,462 refugee households in 19 refugee camps. Under this programme, recipients were employed on three-month work contracts in positions under the supervision of partner CBOs32 that sought to: (i) improve the camp environment (sanitation workers, guards, maintenance and rehabilitation workers) and (ii) support CBOs (administrative staff, couriers and kindergarten staff). Each recipient received US$ 420 per month in exchange for their services that assisted them in covering basic food and other needs. As was the case for households benefiting from emergency food voucher assistance, CfW recipients were also selected using the PMTF to ensure that the most vulnerable were targeted for assistance. Out of the total number of CfW recipients contracted during

the reporting period, 2,623 (58.8 per cent) were male and 1,839 (41.2 per cent) were female. In addition to providing labourers to work on identified projects, the programme also supported camps by contributing tools and materials and through the provision of technical oversight.

In 2016, the emergency food voucher assistance and CfW programmes constitute approximately 76 per cent of the total budget for the 2016 oPt EA in the West Bank. Despite allocating a high percentage of the budget to food assistance, a major gap is looming for the second half of 2016. Due to funding shortfalls, UNRWA anticipates that it will not be able to achieve CfW programme targets in 2016.

A Palestine refugee participant from Ein el-Sultan camp engages in handicraft work as part of the West Bank emergency Cash-for-Work (CfW) programme. © 2016 UNRWA Photo by Tala Zeitawi


Strategic Objective 2: Crisis-affected refugees enjoy their basic rights to services


Mobile Health Clinics

Palestine refugees facing access and movement restrictions, or located in isolated communities, are able to access quality preventative and curative services

Percentage of regular visits conducted per community, as scheduled

179% 100%

Access to health services for the vulnerable in remote areas is ensured

Number of people provided with improved access to health services through mobile health clinics

126,343 132,766

Number of patient consultations provided in mobile health clinics

61,302 108,000

In response to the limited access of a number of Palestine refugees to health services, UNRWA continued to deploy six mobile health clinics dedicated to the provision of primary health care in 66 localities33 for vulnerable Bedouin communities, especially in Area C, the Seam Zone and in the East Jerusalem periphery. UNRWA initially identified 69 localities to be supported before the start of 2016, but clustered service delivery in some localities during the first quarter of 2016 to ensure an efficient response.

Each mobile health team consists of a clerk, nurse, midwife, doctor, pharmacist and a mental health specialist and is assigned to cover a specific geographic area of the West Bank in accordance with a preset schedule. During the first six months of 2016, mobile health clinics provided a total of 61,302 medical consultations over 1,293 visits to target

communities. More visits were conducted than had been originally planned to meet urgent need. Clinics conducted an average of 47 consultations per community visit. Of the total number of consultations, 37,395 individuals or 61 per cent were provided to females while 23,907 or 39 per cent were provided to males. The number of consultations specific to children under the age of 5 was 11,647, representing 19 per cent of the total number of consultations.

Due to funding restrictions experienced by external partners that contribute to mobile health team programme implementation, UNRWA was forced to step in and provide medical services for communities in the governorates of Jenin and Jerusalem. Overall, it is expected that the Agency will continue to exceed targets throughout the remainder of 2016.

Palestine refugee receives medical consultation by nurse in Jalama. July 2016. © 2016 UNRWA Photo by Hisham Elsalfiti


Through its CMHP, UNRWA provides mental health and psychosocial support (MHPSS) for 55 Bedouin communities, where the majority of the population consists of refugees identified as among the most vulnerable populations in the West Bank and East Jerusalem periphery. These target communities face multiple protection threats, including the risk of forced displacement due to demolitions, settler violence, and the loss of traditional lifestyles as a result of Israeli planning and zoning policies that facilitate the construction and expansion of settlements. The objective of the CMHP is to prevent and mitigate the negative psychological impact of violence, demolitions, evictions and displacement, improving their mental health and enhancing resilience through the provision of group activities and counselling.

During the first six months of 2016, the CMHP operated according to plan, whereby 378 psychosocial group activities were conducted for 4,664 participants, of whom 54 per cent

(2,518) were female, 46 percent (2,146) were male and 89 per cent (3,824) were below the age of 25. The CMHP also conducted three capacity-building workshops for 153 (76 males and 77 females) community committee members and for 140 community members to support the development of resilience and immediate response capabilities. Workshops primarily focused on equipping participants with the necessary tools to provide emergency psychosocial relief and stress management for community members exposed to a range of protection risks associated with alleged IHL and IHRL violations, including demolitions and evictions. Due to the recent escalation of violence, forcible displacement and demolition cases in target Bedouin communities, the demand for psychosocial services, including individual and group psychosocial support, increased during the reporting period. UNRWA will continue to respond to identified needs over the second half of the year and is expected to meet or exceed annual targets.

Strategic Objective 3: Protection of Palestine refugees from the effects of the conflict and violence through access to services and advocacy


Community Mental Health

The psychosocial well-being of vulnerable refugees, households and in vulnerable communities is promoted

Percentage of targeted vulnerable communities provided with counselling or psychosocial activities

100% 100%

Psychosocial well-being in targeted vulnerable communities is increased

Number of group psychosocial activities/sessions 378 660

Number of individual, group or family counselling sessions 638 600

Number of individuals with access to psychosocial and mental health services through mobile mental health units (total catchment population)

9,913 9,913

Number of community members trained in prevention and response to crises and psychosocial emergencies

293 400

Bedouin children participate in CMHP recreational activities in Abu Falah. February 2016. © 2016 UNRWA Photo by Haya Shahwan



Operations Support Office

Agency access and neutrality is safeguarded, and respect for human rights and IHL is promoted, with violations documented, contributing to protection of refugees and UNRWA staff from the immediate effects of the conflict/occupation

Percentage of cases where OSO intervention resulted in safe passage of UNRWA staff, goods, services

51% 60%

Agency neutrality and integrity is safeguarded

Percentage of UNRWA installations receiving four or more neutrality inspections

50%34 100%

Number of staff members being trained to respect UN principles of neutrality

32035 600

Agency access is facilitated and infringements of humanitarian space countered

Percentage of reported access incidents raised with relevant authorities

100%36 100%

Percentage of access incidents to which OSO teams were dispatched

11% 10%

The UNRWA OSO in the West Bank works to ensure the safety, protection and unhindered movement of UNRWA staff and the population served, as well as the neutrality, safety and security of its installations. In this regard, access incidents such as delayed or denied checkpoint crossings – which limit the free movement of the Agency’s 4,500 staff and humanitarian supplies in the West Bank – are monitored and reported. Furthermore, quarterly site inspections are conducted on all Agency installations to ensure compliance with intended use. Any breach of neutrality is documented and followed up to ensure that issues are addressed. Operations support is also part of the UNRWA protection response through the field presence of OSOs. Their engagement with refugee communities, coupled with the monitoring, documentation and reporting of activities, add to the protective impact of Agency operations. During the first half of the year, 493 neutrality inspections of the 245 operating UNRWA installations were undertaken in the West Bank. Furthermore, the OSO delivered 12 workshops reaching 320 staff members, including 102 newly appointed personnel that were trained in the UN principles of neutrality, including the UNRWA policy on use of social media. Overall, the OSO programme is on plan to meet the target of inspecting all installations four times per year and with regard to the delivery of neutrality workshops for 600 staff members.

A total of 72 access incidents were reported during the first six months of 2016, with almost half occurring at internal West Bank checkpoints. These incidents mostly related to restrictions applied to humanitarian actors during closures. All reported access incidents were raised with the Israeli authorities either by telephone or during meetings. In 46 instances, telephone interventions were made at the time of the incident, and on eight occasions OSO teams were deployed to the site. As a result of these interventions, UNRWA staff, goods and services received safe passage in 51 per cent of the reported cases against a target of 60 per cent. A third of the unsuccessful interventions involved ongoing demands for UN trucks to use only commercial crossings. UNRWA continued to raise the issue of this restriction, as affecting the delivery of humanitarian goods, with the Israeli authorities.

The OSO programme was able to operate according to plan over the first half of the year, although some challenges were encountered in ensuring safe passage for UNRWA staff, goods and services. Security situations, such as search demands of Agency vehicles, posed the main challenge. Success rates as a result of dialogues with the Israeli authorities have varied throughout the year in attempting to ensure clear passage. UNRWA will continue to engage the Israeli authorities in this regard.



Protection

Palestine refugees receive protection from the immediate effects of the conflict/occupation, respect for IHL and IHRL is promoted, and the humanitarian consequences of abuses are mitigated

Percentage of UNRWA interventions on protection issues that prompt positive responses from authorities

43%37 20%

Enhanced systematic follow-up of authorities responsible for IHL violations

Percentage of documented incidents/issues presented to the relevant authorities

NC 100%

Number38 of protection incidents of alleged violations of international law documented by UNRWA

78 100

Delegations are better equipped/informed to advocate on the protracted crisis affecting the refugee population in West Bank

Number of protection (advocacy) interventions targeting external actors

Annual target

65

The immediate needs of refugee women, men and children facing home demolition, forcible eviction or damage to their property are addressed

Percentage of refugee families suffering displacement due to demolition who received emergency cash assistance according to the Crisis Intervention Model

100% 100%

Percentage of refugee families suffering from violence and/or damage to their private property who received emergency assistance according to the Crisis Intervention Model

46% 50%

The risk of forced displacement of vulnerable communities is reduced and their coping capacities are increased

Number of at-risk communities supported through community-driven protection projects

NC 12

Through its West Bank protection programme, UNRWA monitors, documents and reports on IHL and IHRL violations affecting Palestine refugees. During the first six months of 2016, the Agency documented 78 alleged violations of international law, with 72 incidents involving either the ISF or settlers. Included in this number were 23 incidents that resulted in the deaths of 26 Palestine refugees, including six

children, and 14 incidents where Palestine refugees sustained injuries through a range of means, including teargas (five cases), live ammunition (four cases) and ISF vehicles (two cases).

UNRWA organized 44 field briefings for ministers, diplomats, parliamentarians and other members of the international

An Operations Support Officer discussing protection with a refugee community leader, August 2016. © 2016 UNRWA Photo by Samer Dajani


community to raise awareness of international protection issues affecting Palestine refugees. Feedback from participating stakeholders provided evidence of concrete measures being taken following 31 per cent of these briefings. The Agency is also piloting a strategy entitled ‘Schools on the Front Line’, whereby psychosocial support, safety and security initiatives are implemented in concert to address child protection issues in schools particularly affected by violence and military occupation.

Through the Crisis Intervention Model, UNRWA provided emergency cash assistance and internal and/or external referrals to specialized services (such as mental health support, emergency shelter assistance, the provision of non-food items, health support, etc.) to refugee families that were the subject of home demolitions or damage to private property during law enforcement/military operations or attacks by Israeli settlers. This support was granted following a needs assessment conducted by protection social workers.

In total, the Crisis Intervention Model has supported 1,925 beneficiaries, of whom 1,525 received cash support, 251 received cash support and referrals to specialized services, and 149 were referred to specialized services only. Of all assisted cases, 28 involved persons with disabilities and 48 involved female-headed households affected by demolitions. During the first six months of 2016, UNRWA provided cash assistance to 379 or 100 per cent of refugees affected by demolitions and 269 or 46 per cent of families whose homes sustained damages due to military operations. The Agency succeeded in reaching its target for the provision of assistance to families affected by demolitions despite a sharp increase in

the number of incidents since October 2015. Over the second half of 2016, the Crisis Intervention Unit expects to address all cases of refugees affected by demolitions and damage to their property, assuming that the rate of demolitions as well as damages to structures remain the same. In the case of a sharp increase in demolitions and damages to structures, the Agency will need to apply restricted criteria – more stringent eligibility criteria to qualify for assistance based on income, personal assets and related criteria etc. – for the provision of assistance and may require the mobilization of additional resources to effectively respond to increasing humanitarian needs.

Finally, during the first half of 2016, UNRWA started to assess potential community-led projects that address protection threats in locations situated in Area C, the Hebron H2 area and the Seam Zone. An internal steering committee selected 12 projects that were identified by communities and partner NGOs according to specific selection criteria. Due to anticipated funding shortages, to date, projects have not been implemented. Unless UNRWA manages to mobilize the necessary funds, the Agency will not be able to implement these projects, thus denying at-risk communities a vital support mechanism.

Within the above indicator table, the mid-term actual was marked as ‘NC’ for the indicators, ‘Percentage of documented incidents/issues presented to the relevant authorities’ and ’Number of at-risk communities supported through community-driven protection projects’ as results under these indicators are collected on an annual basis only.

Demolition site in Um Khair. August 2016. © 2016 UNRWA Photo by Ashwaq Hasaneyeh


Strategic Objective 4: Effective management and coordination of emergency response

gaza, west bank & headquarters


Coordination, Safety, Security and Management

The Agency has adequate response capacity for protracted crisis and sudden onset emergencies

Degree to which planned results/targets are met NC 100%

The response, as funded, is effectively implemented and managed

Emergency response and preparedness plans updated 1 2

Periodic review of emergency response and preparedness plans

1 2

Percentage of trained staff who demonstrate increased knowledge in emergency preparedness and response

NC 100%

During the first half of 2016, UNRWA extended its capacity to reinforce planning, management, monitoring and evaluation of emergency interventions and the safety and security of staff and refugees and to safeguard the neutrality of its facilities. This proved vital for the efficient and effective delivery of activities and to maintain and enhance Agency capacity to respond effectively to rapid onset emergencies. Under the current Appeal, emergency funds also support the mainstreaming of youth and gender across the various sectoral and cluster responses and ensure effective coordination with other humanitarian organizations, including bilaterally and through established multi-agency structures. These structures include the Humanitarian Country Team (HCT) and the clusters, as well as the Food and Agriculture Organization (FAO)-WFP Food Security Analysis Unit and the SEFSec. In Gaza, UNRWA has ensured the appropriate procurement of goods and contracting of services necessary to support the ongoing operation of emergency programme activities, including the resources required for coordination with the Israeli authorities, particularly for the import of ‘dual-use’ items under the Gaza blockade, and emergency stockpiling, warehousing and delivery of emergency stockpiles. The Agency also prioritized contingency and scenario planning to allow for high operational readiness for immediate response and crisis management.

Within UNRWA Headquarters, the Department of Planning continued to be responsible for the planning and coordination of emergency response activities. Under the 2016 EA, a senior emergency officer was recruited to oversee the monitoring and reporting of emergency activities and to support the development of an Agency-wide emergency response framework. Reporting has been facilitated through an online results-based monitoring system (RBM), which allows the Agency to track actual results against planned objectives on a quarterly basis, facilitating regular consolidated reporting. UNRWA has also maintained other Headquarters functions in support of emergency operations, including procurement, external relations and legal services.

UNRWA GFO continues to be one of the main providers of humanitarian assistance in Gaza and actively participates in

humanitarian coordination efforts through representation in the HCT, thematic clusters and other formal and informal structures, including the Food Security Analysis Unit and, this year, with regard to the development of the 2016 Socio-Economic Food Security Report. GFO has also invested heavily in strengthening its emergency-preparedness capacity; updating contingency-planning scenarios and interventions; improving systems (warehousing and stockpiling), processes, and delivery structures, and is in a state of readiness to respond to the aftermath of any disaster including an armed conflict.

The UNRWA West Bank Field Office (WBFO) Emergency Appeal Unit (EAU) continued to play an important coordination role, both internally between programmes administering emergency interventions and externally within the West Bank humanitarian country framework. In this regard, the EAU led efforts to collect and report data for the mid-year report of the Humanitarian Response Plan (HRP), actively contributed to humanitarian clusters and working groups, and contributed to the development of HCT reports. In addition, WBFO coordinated with the Palestine Red Crescent Society (PRCS) on an effective winter storm response, providing emergency assistance to refugee families in 11 camps that were affected by severe weather conditions. This response was only possible due to the combination of internal capacities developed during emergency response and preparedness trainings, stockpiled emergency materials and coordinated efforts. During the first two quarters of 2016, WBFO began a review of its emergency response and preparedness plans; however, due to a funding shortfall, training in this area could not be conducted. Should this situation continue, WBFO may not be in a position to procure emergency stockpiles and further staff capacity in order to ensure an effective response in the event of an emergency.

Within the above indicator table, the mid-term actual was marked as ‘NC’ for the indicators, ‘Degree to which planned results/targets are met’ and ‘Percentage of trained staff who demonstrate increased knowledge in emergency preparedness and response’ as results under these indicators are collected on an annual basis only.


annex 1: list of contributors to the oPt emergency appeal as of end of june 2016UNRWA USA National Committee

Belgium

ECHO

France

Germany

Human Appeal International (HAI)

Iceland

Islamic Relief USA

Japan

Khalifa Bin Zayed Al Nahyan Foundation

National Committee for UNRWA in Switzerland

Private Individuals

Saudi Arabia

Slovenia

Spain, Balear Government

Spain, Barcelona City Council

Spain, Fons Català

Sweden

Turkey

USA

World Federation of KSIMC

Zakat Foundation of America


Even

tCo

nseq

uenc

esM

itig

atio

n/Co

ping

Mec

hani

sms

Mon

itori

ngSt

atus

Upd

ate

Gaz

a St

rip

Wes

t Ban

k

Haz

ards

• Es

cala

ted

confl

ict i

n G

aza

and

the

Wes

t Ba

nk (l

ocal

and

regi

onal

in

orig

in) l

eadi

ng to

in

crea

sed

hum

anita

rian

vuln

erab

ility

and

pos

sibl

e in

terr

uptio

ns to

UN

RWA

se

rvic

es/a

ssis

tanc

e.

• An

incr

ease

in in

tern

al

Pale

stin

ian

divi

sion

le

adin

g to

gre

ater

in

stab

ility

in th

e oP

t.

• In

crea

sed

hum

anita

rian

need

s am

ong

Pale

stin

e re

fuge

es.

• Pr

otec

tion

issu

es,

viol

atio

ns o

f IH

L/IH

RL,

and

fata

litie

s and

inju

ries

due

to la

w e

nfor

cem

ent

oper

atio

ns o

r arm

ed

confl

ict.

• Re

stric

tions

in th

e m

ovem

ent o

f peo

ple

and

mat

eria

ls in

the

Gaz

a St

rip.

• G

FO a

nd W

BFO

hav

e st

reng

then

ed th

eir

emer

genc

y an

d ra

pid

resp

onse

cap

acity

th

roug

h th

e re

view

and

impr

ovem

ent o

f re

leva

nt sy

stem

s. G

FO u

ses l

esso

ns fr

om th

e 20

14 h

ostil

ities

tow

ards

revi

sed

emer

genc

y pr

epar

edne

ss.

• D

urin

g 20

13-2

014,

WBF

O fi

eld

and

area

staff

pa

rtic

ipat

ed in

em

erge

ncy

resp

onse

trai

ning

fo

cusi

ng o

n ne

eds a

sses

smen

ts, r

espo

nse

plan

pr

epar

atio

n, a

nd th

e m

anag

emen

t of p

erso

nal

secu

rity

in th

e fie

ld. T

here

are

pla

ns to

ext

end

emer

genc

y re

spon

se tr

aini

ng in

201

6.•

UN

RWA

can

acc

ess e

xist

ing

logi

stic

al a

nd

adm

inis

trat

ive

capa

citie

s dur

ing

emer

genc

ies,

ther

eby

prov

idin

g a

surg

e ca

paci

ty m

echa

nism

du

ring

a cr

isis.

• G

FO a

nd W

BFO

hav

e m

inim

um-p

repa

redn

ess

step

s in

plac

e, su

ch a

s upd

ated

em

erge

ncy

supp

ly li

sts,

criti

cal/e

ssen

tial s

taff

lists

, and

the

abili

ty to

util

ize

the

Agen

cy’s

emer

genc

y st

aff

rost

er.

• U

NRW

A c

oord

inat

es w

ith U

NCT

/UN

DSS

to

ensu

re m

axim

um c

over

age

and

effici

ency

. Bo

th G

FO a

nd W

BFO

act

ivel

y pa

rtic

ipat

e in

in

ter-

agen

cy si

mul

atio

ns a

nd e

mer

genc

y pr

epar

edne

ss/r

espo

nse

wor

ksho

ps.

• Th

e U

NRW

A S

afet

y an

d Se

curit

y D

ivis

ion

(UN

RWA

SSD

) wor

ks w

ith U

ND

SS to

clo

sely

and

co

ntin

uous

ly m

onito

r the

pol

itica

l and

secu

rity

situ

atio

n to

allo

w, w

here

pos

sibl

e, p

re-e

mpt

ive

plan

ning

for e

scal

atio

ns.

• Se

curit

y br

iefin

gs fo

r inc

omin

g st

aff su

ppor

t co

nduc

t and

beh

avio

ur th

at re

duce

s ris

k, b

oth

to th

e in

divi

dual

and

to th

e Ag

ency

.

• Cl

ose

mon

itorin

g of

the

polit

ical

en

viro

nmen

t, tr

ends

ana

lysi

s, pr

otec

tion

inci

dent

s and

ear

ly

iden

tifica

tion

of fa

ctor

s tha

t can

tr

igge

r an

esca

latio

n.•

Regu

lar u

se o

f the

Sec

urity

In

form

atio

n M

anag

emen

t Sy

stem

(SIM

S), i

nclu

ding

ong

oing

co

llect

ion

and

coor

dina

tion

of

secu

rity

data

thro

ugh

the

UN

Se

curit

y M

anag

emen

t Tea

m a

nd

UN

Sec

urity

Cel

l.•

Dai

ly m

edia

revi

ews.

• G

FO m

onito

red

the

polit

ical

and

se

curit

y en

viro

nmen

t, in

clud

ing

recu

rren

t dem

onst

ratio

ns a

t the

bo

rder

fenc

e an

d in

crea

ses i

n in

cide

nts

of a

rmed

con

flict

. •

GFO

con

tinue

d to

dev

elop

its r

evis

ed

Emer

genc

y Re

spon

se M

anua

l. The

ne

w re

spon

se sy

stem

will

stre

ngth

en

inte

grat

ed m

anag

emen

t and

co

ordi

natio

n du

ring

the

emer

genc

y ph

ase,

serv

ing

as a

pra

ctic

al g

uide

fo

r GFO

staff

invo

lved

in e

mer

genc

y pr

epar

edne

ss a

nd o

pera

tiona

l re

spon

se.

• G

FO m

aint

aine

d a

prep

ared

ness

di

alog

ue w

ith U

N a

genc

ies a

nd

othe

r par

tner

s and

defi

ned

deta

iled

coor

dina

tion

proc

edur

es in

term

s of

emer

genc

y fo

od a

ssis

tanc

e (jo

intly

w

ith W

FP).

• G

FO c

ontin

ued

to c

lose

ly c

oord

inat

e w

ith th

e hu

man

itaria

n co

mm

unity

in

the

oPt t

hrou

gh sp

ecia

lized

clu

ster

s an

d br

oade

r par

ticip

atio

n in

the

Inte

r-Cl

uste

r Coo

rdin

atio

n G

roup

. Am

ong

othe

rs, G

FO a

ctiv

ely

cont

ribut

ed (w

ith

the

Inte

r-Cl

uste

r Coo

rdin

atio

n G

roup

or

ICCG

and

the

clus

ters

) to

inte

r-ag

ency

con

tinge

ncy

plan

ning

effo

rts.

• G

FO is

in d

aily

con

tact

with

be

nefic

iarie

s, bo

th th

roug

h th

e O

SO

team

s circ

ulat

ing

on fi

eld

visi

ts a

nd

thro

ugh

the

impl

emen

tatio

n of

cor

e pr

ogra

mm

e ac

tiviti

es.

• Th

roug

hout

201

6, U

NRW

A

WBF

O h

as c

ontin

ued

to m

onito

r th

e po

litic

al e

nviro

nmen

t to

dete

ct p

ossi

ble

incr

ease

s in

hum

anita

rian

need

s. Th

is h

as

been

con

duct

ed in

coo

rdin

atio

n w

ith o

ther

UN

age

ncie

s thr

ough

th

e cl

uste

r sys

tem

. •

In th

e fir

st h

alf o

f 201

6, U

NRW

A

note

s tha

t the

situ

atio

n re

mai

ns te

nse

and

viol

ence

ha

s bee

n pr

eval

ent d

urin

g th

is

perio

d. U

NRW

A h

as id

entifi

ed

that

the

num

ber o

f IH

L an

d IH

RL v

iola

tions

rem

ains

hig

h.

UN

RWA

will

con

tinue

to fo

llow

an

d m

onito

r IH

L an

d IH

RL

viol

atio

ns th

roug

h in

tern

atio

nal

coor

dina

tion

and

inte

rnal

m

echa

nism

s.

anne

x 2:

sta

tus-

upda

ted

oPt e

mer

genc

y ap

peal

ri

sk re

gist

er

30united nations relief and works agency for palestine refugees in the near east•

Thro

ugh

the

Com

mun

icat

ions

with

Co

mm

uniti

es (C

wC)

app

roac

h,

GFO

incr

ease

d co

mm

unic

atio

n an

d ou

trea

ch a

ctiv

ities

/effo

rts b

y ho

ldin

g qu

arte

rly m

eetin

gs w

ith P

ales

tine

Refu

gee

Com

mitt

ees (

PRC)

that

revi

ew

GFO

act

iviti

es a

nd th

e ra

tiona

le b

ehin

d th

e di

strib

utio

n of

ava

ilabl

e fu

nds.

• In

add

ition

, as p

art o

f its

mon

itorin

g an

d ev

alua

tion

activ

ities

, GFO

ass

esse

d be

nefic

iary

vie

ws a

nd sa

tisfa

ctio

n w

ith U

NRW

A se

rvic

es th

roug

h a

serie

s of

surv

eys.

In th

e fir

st h

alf o

f 201

6,

thes

e in

clud

ed th

e: (i

) JCP

inco

me-

use

surv

ey; (

ii) c

ontin

ued

mon

itorin

g of

the

new

ly re

form

ed P

over

ty

Asse

ssm

ent S

yste

m (P

AS) e

.g. t

hrou

gh

acco

mpa

nied

visi

ts a

nd p

ost-v

isit

verifi

catio

ns; a

nd (i

ii) a

com

preh

ensiv

e su

rvey

of G

FO c

omm

unic

atio

n w

ith

both

refu

gee

com

mun

ities

and

Age

ncy

staff

. •

The

Safe

ty a

nd S

ecur

ity d

ivisi

on (S

SD)

trai

ned

3,78

8 U

NRW

A em

ploy

ees

betw

een

Janu

ary

and

June

201

6 in

a

varie

ty o

f sub

ject

s rel

ated

to sa

fety

an

d se

curit

y. Tw

elve

SSD

per

sonn

el,

mai

nly

from

the

Ope

ratio

ns R

oom

; SSD

m

anag

emen

t; an

d a

Secu

rity

Anal

yst

wer

e tr

aine

d in

the

Secu

rity

Inci

dent

M

anag

emen

t Sys

tem

(SIM

S).

Stra

tegi

c

• In

adeq

uate

fund

ing

leve

l to

mee

t risi

ng n

eeds

(d

onor

fatig

ue).

• Se

rvic

e de

liver

y to

re

fuge

es in

terr

upte

d.•

Not

mee

ting

expe

cted

re

sults

due

to th

e re

duct

ion

in d

onor

as

sista

nce.

• N

egat

ive

impa

ct o

n pu

blic

per

cept

ions

of

UN

RWA.

• Th

reat

s to

staff

/ser

vice

de

liver

y.

• M

ore

effec

tive

reso

urce

mob

iliza

tion.

•

Com

mun

ity o

utre

ach/

com

mun

icat

ion.

• Re

sour

ce ra

tiona

lizat

ion.

• Co

ntin

genc

y pl

anni

ng.

• En

gage

men

t with

ERC

D to

trac

k in

com

e/pl

edge

s.•

Mon

itorin

g of

serv

ice

inte

rrup

tions

an

d re

fuge

e sa

tisfa

ctio

n.

• G

FO p

rogr

amm

ing

was

faci

litat

ed

thro

ugh

the

use

of q

uart

erly

repo

rtin

g un

der t

he R

BM sy

stem

, whi

ch e

nsur

ed

cons

isten

t mon

itorin

g an

d tim

ely

actio

n in

the

even

t of d

iver

sions

aw

ay fr

om p

lans

. In

addi

tion,

the

UN

RWA

Exte

rnal

Rel

atio

ns a

nd

Com

mun

icat

ions

Dep

artm

ent (

ERCD

) w

as e

ngag

ed o

n a

daily

bas

is an

d th

roug

h on

goin

g qu

arte

rly G

FO-

ERCD

mee

tings

und

erta

ken

to e

nsur

e co

nsist

ent u

nder

stan

ding

, rep

ortin

g an

d m

essa

ging

.

• W

BFO

not

ed in

the

begi

nnin

g of

201

6 in

crea

sed

need

s am

ong

bene

ficia

ries a

ffect

ed

by d

emol

ition

s, di

spla

cem

ent

and

the

dest

ruct

ion

of p

rivat

e pr

oper

ty. U

NRW

A fa

ces a

st

rain

ed fu

ndin

g sit

uatio

n bu

t w

as a

ble

to o

ffer s

uppo

rt to

aff

ecte

d pe

ople

thro

ugh

the

Crisi

s Int

erve

ntio

n M

odel

. •

WBF

O h

as h

ad c

ontin

uous

di

alog

ue w

ith E

RCD

on

attr

actin

g an

d ex

pand

ing

the

dono

r bas

e to

resp

ond

to p

oten

tial f

undi

ng

gaps

.


Even

tCo

nseq

uenc

esM

itig

atio

n/Co

ping

Mec

hani

sms

Mon

itori

ngSt

atus

Upd

ate

Gaz

a St

rip

Wes

t Ban

k

Ope

rati

onal

• Em

ploy

ee d

issa

tisfa

ctio

n as

a re

sult

of p

erce

ived

(o

r act

ual)

emer

genc

y pr

ogra

mm

e cu

tbac

ks.

• N

o cl

ear s

epar

atio

n be

twee

n th

e re

spon

sibi

litie

s and

au

thor

ity o

f the

Nat

iona

l Co

nsen

sus G

over

nmen

t, th

e de

fact

o au

thor

ities

an

d ar

med

gro

ups.

• In

dust

rial a

ctio

n in

terr

uptio

ns.

• M

isus

e of

mat

eria

ls a

nd

asse

ts.

• H

eadq

uart

ers a

nd fi

eld

office

man

agem

ent

have

regu

lar m

eetin

gs w

ith th

e Ar

ea S

taff

Uni

ons t

o di

scus

s spe

cific

issu

es o

f sta

ff co

ncer

n.•

In c

ase

of in

dust

rial a

ctio

n, w

ithin

48

hour

s, bo

th o

ffice

s are

cap

able

of r

eloc

atin

g to

re

mot

e lo

catio

ns w

ith n

eces

sary

supp

ort.

• Re

gula

r upd

ates

with

stak

ehol

ders

(sta

ff an

d in

stitu

tiona

l par

tner

s) a

re p

rovi

ded

to e

nsur

e un

ders

tand

ing

of re

form

s and

stru

ctur

al

reor

gani

zatio

n re

quire

men

ts.

• Th

roug

h co

nsul

tatio

ns b

etw

een

supe

rvis

ors,

supe

rvis

ees a

nd H

R re

pres

enta

tives

, co

nstr

uctiv

e st

aff d

ialo

gue

is p

rom

oted

.•

Acce

ss to

and

use

of s

taff

port

al fo

r GFO

an

d W

BFO

staff

as a

tool

for e

ffect

ive

com

mun

icat

ion

with

staff

.

• M

onito

ring/

docu

men

ting

of k

ey

issu

es to

the

unio

n an

d of

uni

on

mes

sagi

ng.

• U

pdat

es to

don

ors o

n ke

y de

velo

pmen

ts a

ffect

ing

Agen

cy

oper

atio

ns.

• Pe

riodi

c re

view

of b

usin

ess

cont

inui

ty p

lans

. •

Regu

lar i

nter

actio

n an

d co

mm

unic

atio

n w

ith th

e Co

mm

issi

oner

-Gen

eral

and

Ex

ecut

ive

Offi

ce st

aff, i

nclu

ding

the

UN

RWA

Sta

ff Re

latio

ns A

dvis

er.

• Re

gula

r upd

ates

thro

ugh

com

mun

icat

ion

with

fiel

d m

anag

emen

t.•

Perio

dic

mon

itorin

g an

d re

view

of

staff

surv

ey re

sults

.

• G

FO in

crea

sed

outr

each

effo

rts

thro

ugh

the

impl

emen

tatio

n of

: (i)

the

Com

mun

icat

ions

with

Com

mun

ities

ap

proa

ch; (

ii) th

e Co

mm

unic

atio

n fo

r Dev

elop

men

t app

roac

h; a

nd (i

ii)

a st

reng

then

ed c

omm

unic

atio

ns

stra

tegy

that

eng

aged

com

mun

ities

w

ith re

gard

to U

NRW

A a

ctiv

ities

, se

rvic

e ac

cess

righ

ts a

nd th

e ra

tiona

le

for t

he d

istr

ibut

ion

of a

vaila

ble

fund

s.

• U

NRW

A h

as, d

urin

g th

e re

port

ing

perio

d, c

ontin

ued

a cl

ose

dial

ogue

with

UN

RWA

staff

on

pro

gram

mat

ic c

hang

es to

av

oid

empl

oyee

dis

satis

fact

ion

and

the

inte

rrup

tion

of su

ppor

t pr

ovid

ed to

refu

gees

.

Fina

ncia

l

• Fi

duci

ary

risks

in

ope

ratio

nal

impl

emen

tatio

n.

• D

onor

s red

uce

thei

r co

ntrib

utio

ns.

• Fi

nanc

ial v

iabi

lity

of

proj

ects

/pro

gram

mes

co

mpr

omis

ed.

• M

aint

ain

up-t

o-da

te re

sour

ce m

anag

emen

t pr

actic

es, p

artic

ular

ly th

e im

plem

enta

tion

of a

co

mpr

ehen

sive

Ent

erpr

ise

Reso

urce

Pla

nnin

g sy

stem

in 2

016.

• Co

nduc

t reg

ular

and

per

iodi

c tr

aini

ng in

pr

ocur

emen

t and

fina

ncia

l pol

icie

s, pr

oced

ures

an

d gu

idel

ines

for s

taff

invo

lved

in e

xpen

ditu

re

and

proc

urem

ent p

roce

sses

.•

UN

RWA

syst

ems a

re m

onito

red

and

audi

ted

to

iden

tify

and

corr

ect o

pera

tiona

l and

fina

ncia

l ris

ks.

• Co

ntin

ued

bila

tera

l and

ad

hoc

enga

gem

ent

with

don

ors b

y ER

CD to

ela

bora

te o

n th

e ne

cess

ity o

f and

ben

efits

ass

ocia

ted

with

co

ntin

ued

finan

cial

supp

ort.

• M

onth

ly m

eetin

gs in

GFO

with

Pr

ojec

ts O

ffice

, EA

Fin

ance

Uni

t, D

irect

or a

nd D

eput

y D

irect

ors t

o vi

ew tr

ends

, con

side

r cha

lleng

es

and

iden

tify

solu

tions

.•

Qua

rter

ly re

sults

-bas

ed m

onito

ring

of th

e eff

ectiv

enes

s of t

he

impl

emen

tatio

n of

EA

pro

gram

mes

an

d tim

ely

corr

ectio

ns u

nder

take

n if

devi

atio

n fro

m b

udge

t and

pla

n is

det

ecte

d.•

In c

onsu

ltatio

n w

ith E

RCD

, per

iodi

c co

mm

unic

atio

n w

ith th

e do

nor

com

mun

ity o

n th

e st

atus

of

fund

ing

and

criti

cal n

eeds

.

• As

of 3

0 Ju

ne 2

016,

onl

y 33

per

cen

t of

the

requ

ired

fund

s und

er th

e oP

t EA

had

bee

n pl

edge

d, w

hich

al

low

ed fo

r the

impl

emen

tatio

n of

es

sent

ial E

A in

terv

entio

ns su

ch a

s fo

od, J

CP, e

mer

genc

y he

alth

and

ed

ucat

ion,

SFW

, com

mun

ity m

enta

l he

alth

, ope

ratio

ns su

ppor

t, W

ASH

an

d sh

elte

r act

iviti

es. T

his l

evel

of

fund

ing

was

insu

ffici

ent f

or G

FO to

im

plem

ent m

uch-

need

ed a

ctiv

ities

, su

ch a

s em

erge

ncy

cash

ass

ista

nce,

sc

hool

feed

ing,

and

the

preg

nant

an

d la

ctat

ing

mot

hers

’ nut

ritio

n pr

ogra

mm

e.

• En

hanc

ed c

oord

inat

ion

betw

een

seni

or m

anag

emen

t, th

e EA

fina

nce

team

and

the

Proj

ects

Offi

ce e

nsur

ed

that

crit

ical

fund

ing

allo

catio

n de

cisi

ons w

ere

antic

ipat

ed a

nd

plan

ned

for.

• W

BFO

has

con

tinue

d its

m

onito

ring

of th

e bu

dget

and

fin

anci

al d

ocum

ents

, tog

ethe

r w

ith q

uart

erly

revi

ews o

f EA

pr

ogra

mm

es to

ens

ure

effec

tive

impl

emen

tatio

n

32united nations relief and works agency for palestine refugees in the near eastSo

ciop

olit

ical

• Re

al o

r per

ceiv

ed b

reac

h of

UN

RWA

neu

tral

ity a

s a

hum

anita

rian

acto

r.•

Bene

ficia

ry e

xpec

tatio

ns

go u

nmet

due

to a

pe

rcei

ved

(or a

ctua

l) de

crea

se in

hum

anita

rian

assi

stan

ce.

• D

eath

or i

njur

y of

re

fuge

es a

cces

sing

se

rvic

es/U

NRW

A st

aff.

• D

onor

s red

uce

finan

cial

su

ppor

t.•

Repu

tatio

n of

UN

RWA

as

a n

on-n

eutr

al

acto

r cre

ates

mis

trus

t am

ong

part

ners

and

be

nefic

iarie

s.•

Incu

rsio

ns in

UN

RWA

in

stal

latio

ns c

reat

e ge

nera

l ins

ecur

ity in

the

refu

gee

com

mun

ity.

• U

nsta

ble/

unfa

vora

ble

com

mun

ity re

latio

nshi

ps.

• O

bstr

uctio

n of

serv

ices

.•

Expo

sure

of U

NRW

A st

aff

to th

reat

s.

• In

the

case

of a

neu

tral

ity b

reac

h in

an

UN

RWA

in

stal

latio

n by

third

par

ties (

e.g.

incu

rsio

ns),

GFO

and

WBF

O h

ave

repo

rtin

g pr

oced

ures

in

plac

e th

roug

h O

SOs.

Inci

dent

s are

pro

test

ed in

w

ritin

g to

rele

vant

inte

rlocu

tors

.•

Cont

rols

are

in p

lace

to p

rote

ct a

gain

st th

e m

isus

e of

UN

RWA

ass

ets f

or c

rimin

al, p

oliti

cal

or m

ilita

ry a

ctiv

ity to

ens

ure

all e

quip

men

t is

pres

ent a

nd a

ccou

nted

for.

In a

dditi

on, t

he c

ar

log

syst

em p

rote

cts a

gain

st th

eft/

mis

use

of

Agen

cy v

ehic

les.

• St

aff o

utre

ach

thro

ugh

com

mun

icat

ions

, an

nual

/bia

nnua

l pre

sent

atio

ns, a

nd w

orks

hops

on

neu

tral

ity/a

cces

s/pr

otec

tion.

OSO

s in

WBF

O a

nd G

FO p

lay

a ke

y ro

le in

safe

guar

ding

ne

utra

lity.

• Pr

oper

indu

ctio

ns a

re p

rovi

ded

for n

ewly

hire

d st

aff th

at in

clud

es tr

aini

ng o

n U

N p

rivile

ges

and

imm

uniti

es a

nd h

uman

itaria

n pr

inci

ples

, in

clud

ing

neut

ralit

y.

• Al

lega

tions

con

cern

ing

neut

ralit

y br

each

es a

re

inve

stig

ated

and

dis

cipl

inar

y ac

tion

is e

ngag

ed

whe

re th

e fa

cts w

arra

nt.

• In

terv

entio

ns w

ith k

ey in

terlo

cuto

rs,

som

etim

es jo

intly

with

oth

er U

N a

genc

ies.

• U

pdat

e an

d im

plem

ent c

omm

unic

atio

n pl

ans t

hat i

nclu

de re

gula

r mee

tings

with

be

nefic

iarie

s, G

FO a

nd W

BFO

Are

a St

aff

Uni

ons,

Cam

p Se

rvic

e Co

mm

ittee

s, an

d th

e PA

.•

Seek

feed

back

and

add

ress

stak

ehol

der

conc

erns

and

impr

ove

tran

spar

ency

thro

ugh

stro

nger

com

mun

ity-le

vel e

ngag

emen

t.•

The

WBF

O e

mer

genc

y un

it op

ened

a h

otlin

e to

en

able

refu

gees

to in

quire

abo

ut th

eir p

over

ty

stat

us a

nd e

ligib

ility

for C

ash-

for-W

ork

(CfW

) or

food

vou

cher

s and

to re

ques

t hou

seho

ld

visi

ts fo

r new

app

licat

ions

and

upd

ates

. Thi

s im

prov

es tr

ansp

aren

cy a

nd h

as re

duce

d fru

stra

tion,

esp

ecia

lly a

t the

cam

p le

vel.

It al

so li

mits

the

exte

nt to

whi

ch c

amp

serv

ice

office

rs a

nd o

ther

fron

t-lin

e st

aff a

re e

xpos

ed

to/d

eal w

ith c

ompl

aint

s reg

ardi

ng e

mer

genc

y as

sist

ance

.

• Tr

acki

ng a

nd a

naly

sis o

f neu

tral

ity

viol

atio

ns in

UN

RWA

inst

alla

tions

.•

An u

pdat

ed re

cord

of s

taff

mem

bers

trai

ned

on h

uman

itaria

n pr

inci

ples

, inc

ludi

ng n

eutr

ality

, is

kept

.•

Med

ia a

naly

sis &

follo

w-u

p.•

Regu

lar d

onor

con

tact

.•

Resu

lts o

f int

erna

l sur

veys

and

ev

alua

tions

from

non

-UN

RWA

so

urce

s.•

Staff

exp

ecta

tions

reco

rded

as p

art

of A

ppea

l pro

gram

me

desi

gn.

• M

edia

ana

lysi

s.•

SIM

S re

port

ing

on in

cide

nts a

nd

com

plai

nts.

• G

FO re

gula

rly m

onito

red

the

mov

emen

t of p

eopl

e an

d go

ods t

o an

d fro

m th

e G

aza

Strip

and

not

ed

the

limite

d im

pact

of t

he p

artia

l ea

sing

of i

mpo

rt/e

xpor

t res

tric

tions

im

plem

ente

d by

Isra

el.

• Th

e G

FO O

SO te

am c

ondu

cted

th

e re

quire

d qu

arte

rly v

isits

to a

ll G

aza

inst

alla

tions

. GFO

is c

urre

ntly

pa

rtic

ipat

ing,

with

OSO

team

s in

the

othe

r fiel

ds, i

n a

harm

oniz

atio

n pr

oces

s rel

ated

to in

stal

latio

n vi

sits

an

d m

onito

ring

and

repo

rtin

g on

ne

utra

lity

conc

erns

. •

Neu

tral

ity v

iola

tions

of U

NRW

A

inst

alla

tions

with

secu

rity

impl

icat

ions

(e

.g. i

ncur

sion

s) a

re re

cord

ed in

the

SIM

S. N

ew st

aff a

re o

rient

ed w

ith

rega

rd to

vio

latio

n id

entifi

catio

n an

d re

port

ing.

•

Dur

ing

the

first

hal

f of 2

016,

232

se

curit

y in

cide

nts e

ither

dire

ctly

or

indi

rect

ly a

ffect

ing

UN

RWA

per

sonn

el,

inst

alla

tions

or a

sset

s wer

e re

cord

ed.

• W

BFO

has

bee

n co

nduc

ting

num

erou

s wor

ksho

ps w

ith

staff

mem

bers

on

mai

ntai

ning

ne

utra

lity,

hum

anita

rian

and

UN

prin

cipl

es to

mai

ntai

n an

d up

hold

its s

tand

ing

as a

neu

tral

hu

man

itaria

n ac

tor.

• O

SO h

as c

ondu

cted

neu

tral

ity

insp

ectio

ns a

ccor

ding

to p

lan

and

has t

aken

act

ion

whe

n ne

utra

lity

has b

een

cons

ider

ed

com

prom

ised

.•

WBF

O m

anag

emen

t and

fie

ld st

aff h

ave

cont

inue

d to

hav

e cl

ose

dial

ogue

with

be

nefic

iarie

s, th

e CS

Cs, e

tc. o

n U

NRW

A a

ssis

tanc

e un

der t

he

2016

oPt

EA

. CSC

s and

CSO

s ha

ve e

xpre

ssed

con

cern

s ove

r w

hat i

s per

ceiv

ed to

be

redu

ced

assi

stan

ce p

rovi

ded

by U

NRW

A.

UN

RWA

has

resp

onde

d to

th

ese

conc

erns

thro

ugh

regu

lar

dial

ogue

and

com

mun

icat

ion

with

con

cern

ed st

akeh

olde

rs.


Even

tCo

nseq

uenc

esM

itig

atio

n/Co

ping

Mec

hani

sms

Mon

itori

ngSt

atus

Upd

ate

Gaz

a St

rip

Wes

t Ban

k

Soci

opol

itic

al (C

onti

nued

)

• G

FO a

nd W

BFO

con

duct

pro

tect

ion

audi

ts

to e

nsur

e U

NRW

A se

rvic

es a

re d

eliv

ered

in a

w

ay th

at e

nsur

es th

e di

gnity

and

pro

tect

ion

of b

enefi

ciar

ies i

s uph

eld

and

secu

rity

for s

taff

guar

ante

ed.

• Th

e G

FO M

onito

ring

and

Eval

uatio

n U

nit

cond

ucts

inde

pend

ent b

enefi

ciar

y sa

tisfa

ctio

n su

rvey

s tha

t bot

h in

crea

se m

anag

emen

t aw

aren

ess o

f are

as o

f dis

cont

ent a

mon

g ta

rget

gro

ups a

nd im

prov

es e

ffect

iven

ess a

nd

targ

etin

g.•

The

GFO

Ope

ratio

ns S

uppo

rt O

ffice

team

m

aint

ains

regu

lar c

onta

ct w

ith b

enefi

ciar

ies,

expl

aini

ng th

eir s

ervi

ce a

cces

s rig

hts,

as w

ell a

s th

e re

ason

s for

any

cut

s im

plem

ente

d.

• Th

e G

FO-r

efor

med

Pov

erty

Ass

essm

ent S

yste

m

will

ena

ble

the

field

to re

fine

its p

over

ty-

targ

etin

g m

echa

nism

to id

entif

y G

aza’s

poo

rest

an

d m

ost m

argi

naliz

ed fa

mili

es.

• In

form

atio

n co

llect

ed fr

om b

enefi

ciar

ies i

s fed

ba

ck to

seni

or m

anag

emen

t in

orde

r tha

t the

ir ex

pect

atio

ns c

an b

e po

sitiv

ely

man

aged

. •

UN

RWA

TV

is u

tiliz

ed th

roug

h D

UO

/CG

/DCG

pr

ogra

mm

es o

n br

oad

issu

es a

nd a

nsw

erin

g br

oade

r que

stio

ns fr

om re

fuge

es.

• G

FO c

omm

unic

atio

ns h

as d

edic

ated

Co

mm

unic

atio

ns w

ith C

omm

uniti

es/o

utre

ach

stre

am to

ens

ure

bett

er fl

ow o

f tw

o-w

ay

dial

ogue

with

refu

gees

.•

Fiel

d se

curit

y m

anag

emen

t and

mon

itorin

g is

ens

ured

thro

ugh

coor

dina

tion

with

the

Secu

rity

Offi

cer a

nd li

nks w

ith U

ND

SS.

34united nations relief and works agency for palestine refugees in the near eastRi

sks S

peci

fic to

GFO

Even

tCo

nseq

uenc

esM

itiga

tion/

Copi

ng M

echa

nism

sM

onito

ring

Stat

us U

pdat

e

Soci

opol

itic

al

• Re

stric

tions

impo

sed

by Is

rael

i aut

horit

ies

on a

cces

s fo

r UN

RWA

su

pplie

s to

Gaz

a.

• Im

plem

enta

tion

of

UN

RWA

pro

ject

s is

si

gnifi

cant

ly d

elay

ed

or is

cea

sed

due

to

limite

d eq

uipm

ent a

nd

supp

lies.

• Pr

ocur

emen

t, co

ordi

natio

n an

d lo

gist

ics

proc

esse

s ar

e fle

xibl

e an

d qu

ickl

y ad

apte

d to

incr

ease

d im

port

ba

rrie

rs in

ord

er to

min

imiz

e th

e im

pact

of d

elay

s of

co

mm

oditi

es.

• Ti

mel

ines

for p

rocu

rem

ent p

roce

sses

and

del

iver

y ta

ke in

to c

onsi

dera

tion

unfo

rese

en d

elay

s in

ord

er to

m

inim

ize

final

del

iver

y an

d di

strib

utio

n de

lays

.•

Whe

neve

r nec

essa

ry, U

NRW

A u

nder

take

s st

eps

that

see

the

Isra

eli a

utho

ritie

s al

low

unh

inde

red

hum

anita

rian

relie

f int

o G

aza.

• Su

ppor

t is

soug

ht fr

om th

e in

tern

atio

nal c

omm

unity

an

d do

nors

to u

se th

eir p

ositi

on in

adv

ocat

ing

for t

he

unhi

nder

ed a

cces

s of

hum

anita

rian

assi

stan

ce in

to

Gaz

a.•

As

part

of p

repa

redn

ess

and

busi

ness

con

tinui

ty

plan

ning

, ens

ure

that

pre

dete

rmin

ed s

tock

leve

ls o

f es

sent

ial i

tem

s ar

e m

aint

aine

d.

• Cl

ear e

xter

nal r

epor

ting

on th

e im

pact

of

acce

ss b

arrie

rs o

n pr

ogra

mm

e de

liver

y.•

Regu

lar c

omm

unic

atio

n w

ith th

e Is

rael

i au

thor

ities

.•

Ana

lysi

s of

inci

dent

s an

d tr

ends

.•

Mon

itorin

g th

e en

viro

nmen

t to

iden

tify

even

ts th

at c

ould

resu

lt in

mor

e re

stric

tions

on

the

mov

emen

t of g

oods

bet

wee

n G

aza

and

Isra

el.

• G

FO m

onito

red

the

rece

nt p

artia

l eas

ing

of re

stric

tions

, pa

rtic

ular

ly re

gard

ing

the

expo

rt o

f goo

ds, v

ia th

e m

edia

an

d th

roug

h co

nsul

tatio

ns w

ith lo

cal e

cono

mic

act

ors.

The

impa

ct o

f the

se m

easu

res

on th

e po

pula

tion

and

econ

omy

has

not b

een

tang

ible

. In

addi

tion,

GFO

not

ed a

ser

ies

of n

ewly

intr

oduc

ed re

stric

tive

mea

sure

s, in

clud

ing

the

tem

pora

ry b

an o

n en

try

of c

onst

ruct

ion

mat

eria

ls fo

r the

pr

ivat

e se

ctor

und

er th

e G

RM a

nd a

n in

crea

se in

the

num

ber

of in

divi

dual

s be

ing

bloc

ked

whi

le s

eeki

ng to

dep

art t

he

Gaz

a St

rip.

• Th

roug

h th

e co

ntin

ued

wor

k of

the

OSO

, iss

ues

rela

ted

to

brea

ches

in n

eutr

ality

wer

e id

entifi

ed a

nd re

spon

ded

to.

GFO

suc

cess

fully

use

d Ch

ief A

rea

Offi

ces

to re

ach

out t

o co

mm

unity

sta

keho

lder

s

• Po

litic

al in

terf

eren

ce

by g

over

nmen

t in

UN

RWA

act

iviti

es

• D

elay

s in

the

impl

emen

tatio

n of

ac

tiviti

es, w

ith p

ossi

ble

canc

ella

tions

.

• Th

e hu

man

itaria

n pu

rpos

e an

d ne

utra

lity

of U

NRW

A

inte

rven

tions

is h

ighl

ight

ed.

• O

pen

com

mun

icat

ion

chan

nels

with

sta

keho

lder

s w

ho a

dvoc

ate

for t

he A

genc

y’s

hum

anita

rian

man

date

.•

Clos

e ob

serv

ance

of a

nd c

onst

ant r

emin

ders

pr

ovid

ed o

n th

e U

NRW

A m

anda

te a

nd s

cope

of w

ork.

• Re

port

ing

mec

hani

sms

from

all

prog

ram

mes

and

in

stal

latio

ns to

info

rm o

n in

cide

nts

of in

terf

eren

ce b

y go

vern

men

t rep

rese

ntat

ives

in U

NRW

A a

ctiv

ities

.•

Brie

fings

and

indu

ctio

ns w

ith n

ew s

taff

and

regu

lar

revi

ew/r

emin

ders

with

all

staff

on

the

hum

anita

rian

purp

ose

of U

NRW

A in

terv

entio

ns.

• Re

cord

and

ens

ure

anal

ysis

of i

ncid

ents

.•

Mai

ntai

n re

gula

r con

tact

s w

ith k

ey

stak

ehol

ders

, inc

ludi

ng d

onor

s.•

Dep

endi

ng o

n th

e ca

se, a

nd if

requ

ired,

co

mm

unic

ate

publ

icly

.

• U

NRW

A in

Gaz

a di

d no

t exp

erie

nce

polit

ical

inte

rfer

ence

by

gove

rnm

ent i

n its

wor

k du

ring

the

repo

rtin

g pe

riod.

As

part

of

Age

ncy-

wid

e eff

orts

, GFO

con

tinue

d to

eng

age

staff

on

neut

ralit

y.

Even

tCo

nseq

uenc

esM

itig

atio

n/Co

ping

Mec

hani

sms

Mon

itori

ngSt

atus

Upd

ate

Gaz

a St

rip

Wes

t Ban

k

Soci

opol

itic

al (C

onti

nued

)

• G

FO a

nd W

BFO

con

duct

pro

tect

ion

audi

ts

to e

nsur

e U

NRW

A se

rvic

es a

re d

eliv

ered

in a

w

ay th

at e

nsur

es th

e di

gnity

and

pro

tect

ion

of b

enefi

ciar

ies i

s uph

eld

and

secu

rity

for s

taff

guar

ante

ed.

• Th

e G

FO M

onito

ring

and

Eval

uatio

n U

nit

cond

ucts

inde

pend

ent b

enefi

ciar

y sa

tisfa

ctio

n su

rvey

s tha

t bot

h in

crea

se m

anag

emen

t aw

aren

ess o

f are

as o

f dis

cont

ent a

mon

g ta

rget

gro

ups a

nd im

prov

es e

ffect

iven

ess a

nd

targ

etin

g.•

The

GFO

Ope

ratio

ns S

uppo

rt O

ffice

team

m

aint

ains

regu

lar c

onta

ct w

ith b

enefi

ciar

ies,

expl

aini

ng th

eir s

ervi

ce a

cces

s rig

hts,

as w

ell a

s th

e re

ason

s for

any

cut

s im

plem

ente

d.

• Th

e G

FO-r

efor

med

Pov

erty

Ass

essm

ent S

yste

m

will

ena

ble

the

field

to re

fine

its p

over

ty-

targ

etin

g m

echa

nism

to id

entif

y G

aza’s

poo

rest

an

d m

ost m

argi

naliz

ed fa

mili

es.

• In

form

atio

n co

llect

ed fr

om b

enefi

ciar

ies i

s fed

ba

ck to

seni

or m

anag

emen

t in

orde

r tha

t the

ir ex

pect

atio

ns c

an b

e po

sitiv

ely

man

aged

. •

UN

RWA

TV

is u

tiliz

ed th

roug

h D

UO

/CG

/DCG

pr

ogra

mm

es o

n br

oad

issu

es a

nd a

nsw

erin

g br

oade

r que

stio

ns fr

om re

fuge

es.

• G

FO c

omm

unic

atio

ns h

as d

edic

ated

Co

mm

unic

atio

ns w

ith C

omm

uniti

es/o

utre

ach

stre

am to

ens

ure

bett

er fl

ow o

f tw

o-w

ay

dial

ogue

with

refu

gees

.•

Fiel

d se

curit

y m

anag

emen

t and

mon

itorin

g is

ens

ured

thro

ugh

coor

dina

tion

with

the

Secu

rity

Offi

cer a

nd li

nks w

ith U

ND

SS.

35 2016 oPt emergency appeal progress reportRi

sks S

peci

fic to

GFO

(Con

tinue

d)

Even

tCo

nseq

uenc

esM

itiga

tion/

Copi

ng M

echa

nism

sM

onito

ring

Stat

us U

pdat

e

Fina

ncia

l

• D

eclin

e in

pur

chas

ing

pow

er.

• In

crea

sed

need

s am

ong

Pale

stin

e re

fuge

es.

• M

arke

t vol

atili

ty

oblig

es th

e Ag

ency

to

redu

ce th

e sc

ope

of a

ctiv

ities

or a

djus

t th

e nu

mbe

r of

bene

ficia

ries.

• Im

plem

enta

tion

of in

tens

ive

refo

rms

desi

gned

to

impr

ove

effici

ency

in b

enefi

ciar

y ta

rget

ing

whe

re

only

the

abje

ct o

r abs

olut

e po

or a

re id

entifi

ed.

• U

NRW

A h

as m

oved

from

a s

tatu

s to

a p

over

ty-b

ased

ta

rget

ing

syst

em, w

ith b

enefi

ciar

ies

in G

aza

targ

eted

so

lely

thro

ugh

a pr

oxy‐

mea

ns b

ench

mar

king

m

echa

nism

in li

ne w

ith in

tern

atio

nal b

est p

ract

ice.

Th

e Ag

ency

initi

ated

a la

rge‐

scal

e re

asse

ssm

ent

proc

ess

for i

ts fo

od a

ssis

tanc

e ca

selo

ad to

bes

t ca

ptur

e an

d re

spon

d to

the

need

s of

fam

ilies

cop

ing

with

une

xpec

ted

shoc

ks th

at a

ffect

thei

r abi

lity

to

mee

t bas

ic c

alor

ic re

quire

men

ts.

• St

reng

then

ed/p

lann

ed p

rocu

rem

ent p

roce

sses

en

sure

bet

ter a

ntic

ipat

ion

of re

quire

men

ts a

nd th

us

low

er p

rices

.

• Th

e U

NRW

A w

eekl

y pr

ice

mon

itorin

g sy

stem

(c

olle

ctio

n of

pric

es fo

r 15

key

com

mod

ities

).•

Ana

lysi

s ca

rrie

d ou

t by

the

UN

RWA

Pr

ogra

mm

e Su

ppor

t Uni

t (PS

U) u

sing

PCB

S da

ta o

n la

bour

forc

e, n

atio

nal a

ccou

nts,

pove

rty

and

pric

es.

• In

form

atio

n pr

ovid

ed b

y ot

her h

uman

itaria

n ac

tors

.

• Th

e G

FO P

SU s

tren

gthe

ned

its s

ocio

econ

omic

ana

lysi

s ca

paci

ty a

nd d

evel

oped

an

inte

rnal

mon

thly

Eco

nom

ic

Upd

ate.

The

GFO

mon

itorin

g an

d ev

alua

tion

team

con

tinue

d fo

od p

rice

mon

itorin

g w

ith b

iwee

kly

freq

uenc

y.

• G

FO c

ontin

ued

the

roll-

out o

f its

enh

ance

d PA

S to

det

erm

ine

the

elig

ibili

ty fo

r ass

ista

nce

unde

r its

pov

erty

-bas

ed

prog

ram

min

g an

d to

ens

ure

that

ass

ista

nce

is p

rovi

ded

to

thos

e m

ost i

n ne

ed. S

ince

the

rest

art o

f the

PA

S in

May

201

5 un

til th

e en

d of

June

201

6, 1

32 R

SSP

soci

al w

orke

rs a

sses

sed

a to

tal o

f 69,

053

fam

ilies

thro

ugh

daily

hom

e vi

sits

. •

Activ

e pa

rtic

ipat

ion

with

in th

e hu

man

itaria

n Fo

od S

ecur

ity

Sect

or, e

spec

ially

for t

he p

rodu

ctio

n of

the

new

oPt

Soc

io-

Econ

omic

and

Foo

d Se

curit

y (S

EFSe

c) s

urve

y. T

he fi

nal r

epor

t w

ill b

e pu

blis

hed

in A

ugus

t 201

6.

• Re

gula

r ris

k an

alys

is a

nd a

sses

smen

t of s

usta

inab

ility

with

re

gard

to th

e tw

o m

echa

nism

s us

ed b

y G

FO to

impo

rt

need

ed c

onst

ruct

ion

mat

eria

ls a

nd o

ther

dua

l-use

item

s (i.

e.

the

GRM

for i

mpo

rts

of c

emen

t for

the

priv

ate

sect

or a

nd th

e bi

late

ral c

oord

inat

ion

with

CO

GAT

)

• D

isru

ptio

n to

effe

ctiv

e fu

nctio

ning

of t

he

GRM

.

• In

crea

sed

mon

itorin

g/im

plem

enta

tion

cost

s fo

r UN

RWA

.•

Incr

ease

d/on

goin

g TS

CA c

asel

oad.

• Pu

blic

frus

trat

ion

over

sta

lled

reco

very

/re

cons

truc

tion.

• En

hanc

ed e

ffort

s to

sec

ure

fund

ing

for s

elf-h

elp

repa

ir/re

cons

truc

tion.

•

Poss

ible

use

of c

ontr

acte

d co

nstr

uctio

n to

mee

t sh

elte

r nee

ds.

• Sh

elte

r tra

cker

, eng

agem

ent w

ith G

RM

stak

ehol

ders

.•

Betw

een

3 A

pril

and

23 M

ay 2

016,

UN

RWA

con

tinue

d to

m

onito

r the

sus

pens

ion

of G

RM b

y Is

rael

i aut

horit

ies

that

led

to th

e m

ore

than

thre

efol

d in

crea

se o

f the

pric

e of

cem

ent

(from

NIS

560

to N

IS 1

,800

per

ton)

, pre

vent

ing

fam

ilies

fr

om p

urch

asin

g m

ater

ials

and

forc

ing

stop

page

of t

heir

reco

nstr

uctio

n ac

tiviti

es, a

s w

ell a

s st

allin

g th

e ov

eral

l pac

e of

re

cons

truc

tion

in G

aza

for p

roje

cts

usin

g th

e G

RM.

• U

NRW

A c

ontin

ued

to a

ssis

t elig

ible

fam

ilies

in th

e pr

epar

atio

n of

thei

r doc

umen

tatio

n an

d to

sub

mit

them

to

the

GRM

for c

lear

ance

. The

PA

con

tinue

d to

upl

oad

fam

ilies

sub

mitt

ed b

y U

NRW

A to

the

syst

em a

nd U

NRW

A

bene

ficia

ries

wer

e be

ing

clea

red

by th

e G

over

nmen

t of I

srae

l.

Envi

ronm

enta

l

• W

orse

ning

of

envi

ronm

enta

l pr

oble

ms.

• W

ater

cris

is b

ecom

es

irrev

ersi

ble

(Gaz

a 20

20).

• St

eps

take

n by

in

tern

atio

nal a

ctor

s do

not

equ

ally

ben

efit

refu

gees

.•

Fam

ilies

use

mak

eshi

ft

pow

er s

olut

ions

that

pu

t the

m a

t ris

k.

• In

crea

sed

focu

s on

env

ironm

enta

lly s

usta

inab

le

solu

tions

(e.g

. des

alin

atio

n pl

ants

, sol

ar p

anel

s).

• Pr

even

tion

mea

sure

s, su

ch a

s th

ose

to c

ount

er

flood

ing.

• U

NRW

A in

tern

al in

stal

latio

n re

port

. •

Info

rmat

ion

prov

ided

by

othe

r hum

anita

rian

acto

rs.

• W

ater

cris

is c

ontin

ues

to re

mai

n un

reso

lved

in th

e ab

senc

e of

any

larg

e sc

ale

sea

desa

linat

ion

and

a vi

able

car

rier f

or fa

ir po

tabl

e w

ater

dis

trib

utio

n•

Elec

tric

ity s

uppl

y in

Gaz

a St

rip is

pre

sent

ly a

t the

leve

l of 2

05

MW

, whi

le th

e ne

eds

are

doub

le a

t 400

MW

. Thi

s co

ntin

ues

to

resu

lt in

mas

sive

ele

ctric

ity c

ut-o

ffs a

nd, a

t bes

t, th

e pr

ovis

ion

of 8

hou

rs o

f ele

ctric

ity p

er d

ay. T

his

situ

atio

n im

pact

s ba

ckup

ge

nera

tors

for o

pera

ting

wat

er a

nd w

aste

wat

er a

sset

s an

d th

e in

crea

se in

fuel

con

sum

ptio

n an

d co

sts

of re

plac

ing

spar

e pa

rts

for s

uch

gene

rato

rs.

36united nations relief and works agency for palestine refugees in the near eastRi

sks S

peci

fic to

WBF

O

Even

tCo

nseq

uenc

esM

itiga

tion/

Copi

ng M

echa

nism

sM

onito

ring

Stat

us U

pdat

e

Prog

ram

mat

ic

• Fu

rthe

r eco

nom

ic d

eter

iora

tion

in th

e W

est B

ank

and

a de

clin

e in

pur

chas

ing

pow

er d

ue to

pe

rsis

ting

unem

ploy

men

t rat

es

and

risin

g fo

od p

rices

in g

loba

l an

d lo

cal m

arke

ts.

• In

crea

sed

food

inse

curit

y am

ong

Pale

stin

e re

fuge

es.

• D

ifficu

lties

to m

eet h

uman

itaria

n ne

eds

due

to le

ss p

urch

asin

g po

wer

, dec

reas

ing

fund

s an

d gr

owin

g nu

mbe

rs in

nee

d.

• St

rate

gy d

evel

oped

and

bei

ng im

plem

ente

d to

mov

e be

nefic

iarie

s fr

om d

epen

denc

e on

hum

anita

rian

aid

tow

ards

eco

nom

ic

empo

wer

men

t thr

ough

mor

e su

stai

nabl

e pr

ogra

mm

ing

and

an e

mph

asis

on

livel

ihoo

ds a

nd s

elf-r

elia

nce.

• A

mor

e di

vers

ified

and

effe

ctiv

e fo

od s

ecur

ity

prog

ram

me

was

impl

emen

ted

in 2

014

(to

date

) to

ensu

re c

ost-

effici

ency

and

a

com

preh

ensi

ve re

spon

se b

ased

on

prio

rity

need

s. Th

is in

clud

ed th

e in

trod

uctio

n of

el

ectr

onic

food

vou

cher

s fo

r foo

d-in

secu

re

refu

gees

livi

ng o

utsi

de c

amps

, in

part

ners

hip

with

the

WFP

.•

Impr

oved

targ

etin

g ca

paci

ty a

nd

impr

ovem

ent o

f pro

xy-m

eans

test

ing

data

fo

r foo

d-in

secu

re/v

ulne

rabl

e ho

useh

olds

, en

surin

g th

e m

ost v

ulne

rabl

e ar

e al

way

s as

sist

ed fi

rst.

• Q

uart

erly

mon

itorin

g of

eac

h pr

ojec

t/pr

ogra

mm

e th

roug

h th

e U

NRW

A R

BM

syst

em.

• Ec

onom

ic, h

ouse

hold

and

labo

ur m

arke

t an

alys

is c

ondu

cted

by

UN

RWA

or o

ther

ac

tors

.•

Follo

win

g tr

ends

and

dis

cuss

ions

thro

ugh

activ

e pa

rtic

ipat

ion

of U

NRW

A W

BFO

in

the

Food

Sec

urity

Sec

tor a

nd F

ood

Secu

rity

Ana

lysi

s U

nit.

• Q

uart

erly

mon

itorin

g ha

s be

en c

ondu

cted

in

tern

ally

to fo

llow

the

econ

omic

situ

atio

n am

ong

the

Pale

stin

e re

fuge

es.

• U

NRW

A W

BFO

has

follo

wed

dis

cuss

ions

and

re

port

s re

leas

ed b

y re

leva

nt e

xter

nal a

ctor

s.•

UN

RWA

WBF

O h

as b

een

activ

e in

the

Food

Se

curit

y Se

ctor

to fo

llow

tren

ds, a

s w

ell a

s to

take

par

t in

rele

vant

ass

essm

ent a

nd

eval

uatio

ns, s

uch

as th

e So

cio-

Econ

omic

Fo

od S

ecur

ity e

valu

atio

n fo

r 201

4.

Stra

tegi

c

• Fa

ilure

in th

e tr

ansi

tion

from

hu

man

itaria

n re

spon

se to

re

silie

nce-

build

ing

and

sust

aina

ble

prog

ram

min

g.

• Li

mite

d im

pact

of U

NRW

A s

ervi

ces

on th

e im

med

iate

nee

ds o

f Pa

lest

ine

refu

gees

and

lim

ited

cont

ribut

ion

to re

silie

nce.

• U

NRW

A Q

uart

erly

Man

agem

ent R

evie

ws

and

sem

i-ann

ual R

esul

ts R

evie

ws

are

in

plac

e to

per

iodi

cally

mon

itor p

rogr

amm

atic

im

plem

enta

tion

prog

ress

.

• Q

uart

erly

mon

itorin

g of

eac

h pr

ojec

t/pr

ogra

mm

e th

roug

h th

e U

NRW

A R

BM

syst

em.

• Re

view

thro

ugh

EA re

port

ing

mec

hani

sms.

• U

NRW

A E

A p

rogr

amm

es c

ontin

ue th

e tr

ansi

tion

proc

ess

tow

ards

resi

lienc

e bu

ildin

g an

d as

sure

s im

plem

enta

tion

acco

rdin

g to

pl

an th

roug

h re

gula

r fiel

d vi

sits

, rep

ortin

g an

d qu

arte

rly m

onito

ring.

• U

NRW

A W

BFO

has

bee

n w

orki

ng to

war

ds

a ha

rmon

ized

app

roac

h on

food

sec

urity

in

the

Wes

t Ban

k. T

his

requ

ires

stab

ility

with

re

gard

to d

onor

fund

ing

and

a de

velo

ped

com

mun

icat

ion

plan

for a

ll re

leva

nt

stak

ehol

ders

.

Soci

opol

itic

al

• Pr

actic

es o

f and

impo

sed

rule

s by

th

e Is

rael

i aut

horit

ies

rela

ted

to th

e oc

cupa

tion

affec

t the

pro

gram

me’

s ab

ility

to b

e eff

ectiv

ely

impl

emen

ted

in A

rea

C, in

clud

ing

clos

ed m

ilita

ry a

reas

.

• D

isru

ptio

ns in

ser

vice

im

plem

enta

tion.

• O

bstr

uctio

n of

don

or-fu

nded

st

ruct

ures

in A

rea

C du

e to

lack

of

build

ing

perm

its.

• W

BFO

liai

ses

with

the

Isra

eli a

utho

ritie

s on

ac

cess

/pro

tect

ion

issu

es th

roug

h O

SOs.

In

som

e in

stan

ces,

issu

es a

re ra

ised

at t

he le

vel

of th

e D

irect

or o

r Com

mis

sion

er-G

ener

al

with

Isra

eli c

ount

erpa

rts,

at ti

mes

join

tly w

ith

othe

r UN

age

ncie

s. •

Spec

ific

prog

ram

me

team

s im

plem

ent

activ

ities

in A

rea

C, in

clud

ing

in c

lose

d m

ilita

ry a

reas

, on

a re

gula

r bas

is a

nd e

nsur

e m

onito

ring

and

feed

back

loop

s.•

UN

RWA

has

ado

pted

the

Hum

anita

rian

Coun

try

Team

Are

a C

Fram

ewor

k Po

licy.

• D

aily

acc

ess

mon

itorin

g th

roug

h th

e U

NRW

A

Radi

o Ro

om.

• D

ocum

enta

tion

and

repo

rtin

g of

acc

ess

inci

dent

s.•

Mon

itorin

g an

d fo

llow

-up

thro

ugh

the

Inte

rnat

iona

l Pro

tect

ion

Wor

king

Gro

up a

nd

inte

r-ag

ency

foru

ms,

e.g.

UN

CT.

• U

NRW

A O

SOs

docu

men

ts a

cces

s in

cide

nts

with

rega

rd to

Age

ncy

staff

and

wor

k cl

osel

y w

ith th

e re

leva

nt a

utho

ritie

s to

min

imiz

e pr

ogra

mm

e im

plem

enta

tion

obst

ruct

ions

.•

WBF

O fo

llow

s-up

inci

dent

s an

d tr

acks

ove

rall

tren

ds th

roug

h its

Inte

rnat

iona

l Pro

tect

ion

Wor

king

Gro

up a

nd in

ter-

agen

cy fo

rum

s


endnotes1. In GFO a total of US$ 4,986,194 was received in 2015 and carried forward in 2016.2. In WBFO a total of US$ 17,418,455 was received in 2015 and carried forward in 2016. 3. http://www.ochaopt.org/sites/default/files/2016_08_18_q2_humanitarian_dashboard_final.pdf.4. Palestinian Central Bureau of Statistics (PCBS), Press Release on the Results of the Labour Force Survey in Palestine, 8 August 2016.5. PCBS, Food Security Sector (FSS), More than one fourth of households are food insecure in Palestine, Summary of preliminary results of

SEFSec 2013-2014, December 2015.6. Under EA funds, a maximum of 839,425 were served while programme budget funds, through the SSNP, reached a further 98,890. 7. Please see the PCBS, Press Report: Preliminary Estimates of Quarterly National Accounts (First Quarter 2016), 30 June 2016. See also the

IMF, Press Release: IMF Staff Concludes Visit to West Bank and Gaza, 11 February 2016.8. A temporary agreement between the Government of Palestine and the Government of Israel brokered by the United Nations in

September 2014.9. Please see, OCHA oPt, Cement imports resume to the private sector in Gaza, May 2016 Humanitarian Bulletin, 3 June 2016. See also

Gisha, “Two years later: The long road to reconstruction and recovery”, 16 August 2016. See also, www.ochaopt.org/content/cement-imports-resume-private-sector-gaza.

10. See, for example, the 26 August 2016 UNRWA issuance of an on-the-record response to the IDF closing of a criminal investigation into shelling near an UNRWA school in Rafah, Gaza, on 3 August 2014: http://www.unrwa.org/newsroom/official-statements/record-response-idf-closing-criminal-investigation-shelling-near-unrwa.

11. This figure excludes an additional caseload of 98,890 that was assisted under the SSNP (Programme Budget).12. During the period May 2015 through June 2016, 132 RSSP social workers used the PAS to assess (through home visits) 69,053 families.13. Please note that the provision of secondary and tertiary health care is covered under the UNRWA Programme Budget.14. Ibid.15. The overall targets for the SCSN programme are drawn from: (i) all new entrants for the year; (ii) children with identified morbidities

from the previous year; (iii) over-aged children; (iv) low achievers (based on 2015 results); and (v) children that failed all six subjects in the previous academic year. These children undergo a comprehensive assessment, performed by teams of doctors and relief and social service staff, that aims to investigate the reasons behind their learning difficulties. Assessments look at physical, psychological and socioeconomic factors. Children identified with a learning disability are referred for appropriate treatment (i.e. medical, including mental health support or special education support).

16. During Q1 of 2016, 10 UNRWA and 280 non-UNRWA WASH facilities received Agency support. These figures fell to 10 UNRWA and 115 non-UNRWA facilities that received support in Q2 of 2016.

17. Equivalent to approximately US$ 149 to US$ 478.18. Within the context of an ongoing blockade, UNRWA is not in a position to collect data under this indicator.19. This training will take place during the second half of 2016.20. Socio-Economic and Food Security Survey 2013-2014, published December 2015.21. UNRWA OSO database covering the period 1 January-30 June 201622. UNRWA; Children in Distress – briefing note; published April 201623. UNRWA demolition database covering the period 01 January – 30 June 2016.24. 4 July 2016 UN Secretary-General statement: https://www.un.org/sg/en/content/sg/statement/2016-07-04/un-secretary-general-

israeli-decisions-regarding-new-construction25. OCHA Protection of Civilians report, published 5 July 2016. 26. The full text of the observations is available at http://www.unrwa.org/resources/reports/observations-unrwa-punitive-demolitions-

refugee-camps-west-bank.27. This was accomplished through the Crisis Intervention Model that is comprised of a needs assessment, cash assistance, and referrals to

specialized services such as legal aid and psychosocial support.28. Food assistance reached more recipients than originally planned as, under this initiative, those experiencing protection threats are thus

eligible for in-kind food support. As of October 2015 and into 2016, more people were identified as living under protection threats.29. In error, this indicator referred to refugees instead of refugee households. Results under this indicator reflect refugee households. The

indicator and target should be read as pertaining to households.30. This figure represents mid-year progress towards the annual target. Final results under this indicator will be reported in the annual oPt

EA report.31. Further data collection will take place on annual targets during Quarter 3 and Quarter 4 of 2016. Annual targets will be reported in the

Annual report of the 2016 Emergency Appeal for the occupied Palestinian territory.32. CfW operates in conjunction with local CBOs that submit expressions of interest for programme consideration. During the reporting

period, UNRWA received a total of 58 expressions of interest, from which 19 projects were selected to be implemented (one in each refugee camp in the West Bank).

33. Mobile health clinics were assigned to these area as the residents of same were assessed by UNRWA, in coordination with the oPt HCT Health and Nutrition cluster, as experiencing restricted access to health services as a result of protection issues and isolation from essential services.

34. This figure represents mid-year progress towards the annual target. Final results under this indicator will be reported in the annual oPt EA report.

35. Ibid. 36. Ibid.37. Ibid.38. Due to an error, this indicator was incorrectly famed as requiring a percentage figure. The indicator has now been revised to request

an absolute figure.


دائرة التخطيطاألونروا - عمان

العنوان البريدي :ص.ب: 140157 ، عمان 11814األردن

هـ : 5808501 )6 ٩6٢+(

department of planningunrwa headquarters - ammanpo box 140157, amman 11814

jordan

t: (+962 6) 580 8501

www.unrwa.org

وتشغيل إلغاثة المتحدة األمم وكالة الالجئين الفلسطينيين في الشرق األدنى

united nations relief and works agencyfor palestine refugees in the near east

2016 opt emergency appeal progress report - unrwa€¦ · the development of the 2016 opt emergency...

Documents