Carmen V. Ramos Tampa, FL vorypr2004@yahoo.com, (407) 579-7090 cell

Qualifications Summary

Paralegal professional experienced working in fast paced environments demanding strong organizational, technical and interpersonal skills. Detailed oriented with excellent research, investigative, reporting skills and customer service. Exercise independent judgment and decision-making abilities. High level of confidentiality and uphold ethical standards of the legal profession. Working knowledge of legal terminology, general law, and legal proceedings pertaining to the following case types: Timeshare, Foreclosure, Personal Injury, Medical Malpractice, Immigration and Civil Litigation.

Working knowledge of the following computer programs: Windows, MS Word, MS Publisher/Power Point, Excel, familiar with e-filing, social networks and various legal software programs, paperless office, needles, and docuware. Knowledge of HIPAA Rules and Regulations 50WPM Certified Notary Public

Language Skills: Highly proficient in Spanish and English, with the ability to interpret and/or translate in writing or verbally.

Experience Highlights

Administrative Assistant/Office ManagerPerformed accounts payable/accounts receivable functions. Supervised office staff and conducted new hire interviews. Oversight all office operations and maintained the inventory of office supplies.

Legal Assistant/ParalegalPrepared, organized and maintained pleadings and discovery files assembling exhibits, affidavits, and other legal documents.Provided assistance to attorneys in trial preparation with complaints, motions, orders, answers, pleadings, and subpoenas.Maintained calendar of assigned active cases as well as tracking filing, hearing, and trials dates, and scheduling conference and interviews.Conducted client interviews, maintained and managed over 120 active cases as well as scheduling case matters for the attorney pertaining to personal injury, medical malpractice, immigration and civil litigation. Drafted demand letters, and interrogatories responses. Served as an interpreter between attorneys and clients in the office and in the courtroom. Maintained excellent client communication from beginning to end of case therefore increasing the Latin/Hispanic clientele by 30% due to referrals.

Registration Manage – Projects & Resorts (Real Estate)Prepared and managed the development and state registration of new projects. Coordinated with other departments the exchange of information related to new and current projects and State registrations. Maintained State compliance information for over 30 projects.Successfully accomplished registrations in Puerto Rico and Hawaii. Provided information, documentation and guidance to department personnel to ensure timely and accurate state registration filings. Oversight and creation of consumer disclosure documents and contracts required for the sale of company products. Maintained communication with other departments within the company as well as state regulators to ensure timely and accurate registrations. Conducted extensive legal research as wells as title review.

Employment History

Pre-Litigation AssistantRubenstein LawSunTrust Financial Centre, 401 East Jackson Street, Suite 2370, Tampa, FL 33602 May 2014 – February 2016

Registration Manager – Projects & Resorts August 2006 – October 2010Wyndham Vacation Resorts, Inc., 8427 SouthPark Circle, Orlando, FL 32819

Apple One (Temp Agency) May 2005 – August 20064700 Millenia Blvd, Suite 185, Orlando, FL 32839Default Document Coordinator (Foreclosures)Starwood Vacation OwnershipParalegal - Family Law De Beaubien, Knight, Simmons, Mantzaris & Neal, LLPFamily Law Department and Pre-Paid LegalParalegal - Medical MalpracticeMcEwan, Martinez & Dukes, P.A.

Paralegal/Office Manager – Personal Injury November 2003- June 2004Webb & D'Orazio, Attorneys at Law, 2551 Roswell Road, Suite 201, Marietta, Georgia 30362Paralegal/Office Manager – Personal Injury 2002-2003Eichel Law Firm1932 N. Druid Hills Road, Suite 100, Atlanta, Georgia 30319Legal AssistantFulton County Attorney’s Office, Atlanta, Georgia 2000-2002

Education

Associates in Paralegal Studies (ABA Approved) – Clayton College & State University, Morrow, GeorgiaAssociates in Business Management – Universidad de Puerto Rico – Recinto de Humacao, Humacao, Puerto Rico