2016 annual lake victoria water servics board report

In Pursuit of Quality Access

Lake Victoria South Water Services Board

ANNUAL STAKEHOLDERS REPORT

2015/16

Photo: Completed Migori Water Project financed by AfDB


Annual Stakeholders Report 2015/16 ii

ABBREVIATIONS

AFD : French Development Agency

AfDB : African Development Bank

ASK : Agricultural Society of Kenya

CEO : Chief Executive Officer

CoK : Constitution of Kenya

EACC : Ethics and Anti-Corruption Commission

EIB : European Investment Bank

GoK : Government of Kenya

ISCs : Inspectorate of State Corporations

KFW : German Development Bank

KICC : Kenyatta International Convention Centre

KIDDP : Kenya-Italy Debt for Development Programme

KOICA : Korea International Cooperation Agency

LTIs : Long Term Interventions

LVSWSB : Lake Victoria South Water Services Board

LVWATSAN : Lake Victoria Region Water and Sanitation Initiative

MWI : Ministry of Water and Irrigation

NRW : Non-Revenue Water

ORIO : Facility for Infrastructure Development of Netherlands

PS : Principal Secretary

PWDs : People With Disabilities

SPA : Service Provision Agreement

STRWSSP : Small Towns Rural Water Supply and Sanitation Projects

UNICEF : United Nations Children Education Fund

WSBs : Water Services Boards

WSPs : Water Service Providers


Annual Stakeholders Report 2015/16 iii

TABLE CONTENT

ABBREVIATIONS ........................................................................................................................ ii

INSTITUTIONAL BACKGROUND .......................................................................................... 1

CORPORATE MISSION ............................................................................................................. 1

CORPORATE VISION ................................................................................................................ 1

CORE VALUES ............................................................................................................................ 1

CORE FUNCTIONS ..................................................................................................................... 1

STRATEGIC OBJECTIVES .......................................................................................................... 2

BOARD OF DIRECTORS ............................................................................................................ 3

CORPORATE GOVERNANCE STATEMENT ........................................................................ 5

MANAGEMENT STAFF ............................................................................................................. 6

QUALITY POLICY STATEMENT ............................................................................................. 8

CHAIRMAN‟S STATEMENT .................................................................................................... 9

ACTING CHIEF EXECUTIVE OFFICER‟S STATEMENT ................................................... 12

PROJECTS‟ REPORT ................................................................................................................. 14

PHOTO GALLERY .................................................................................................................... 39

OTHER SUCCESSES AND ACHIEVEMENTS ..................................................................... 40

EVENTS BY STAKEHOLDERS................................................................................................ 40

CORPORATE SOCIAL RESPONSIBILITIES ......................................................................... 41

CUSTOMER SATISFACTION ................................................................................................. 41

CHALLENGES ........................................................................................................................... 41

WAY FORWARD ....................................................................................................................... 42


Annual Stakeholders Report 2015/16 1

INSTITUTIONAL BACKGROUND

Lake Victoria South Water Services Board (LVSWSB) is a non-commercial State

Corporation under the Ministry of Water and Irrigation (MWI). The Board was

established by the Water Act (2002) vide Gazette Notice No. 1714 of 12th March 2004

with the mandate of “ensuring efficient and economic provision of Water and

Sanitation Services in its area of jurisdiction”. Geographically, it covers 21,720 Sq. Km

in the host Counties of Kisumu, Siaya, Migori, Homa Bay, Bomet, Kericho, Nyamira,

Kisii and parts of Nandi and Narok Counties. The aggregate jurisdictional population is

estimated at 8.75 million with a distribution of 21% in urban and 79% in rural areas.

LVSWSB has signed Service Provision Agreements (SPAs) with eight (8) urban and over

eighty six (86) rural Water Services Providers (WSPs) to operate and maintain its service

provision assets.

CORPORATE MISSION

The Board‟s Mission is “to provide adequate water and sanitation infrastructure and

related services in a sustainable manner”.

CORPORATE VISION

The Board‟s vision is “to be the most efficient and effective Water Services Board in

Kenya”.

CORE VALUES

The Board upholds these fundamental beliefs which define our expected standards of

behaviour and culture:

Professionalism

Transparency

Accountability

Equity

Involvement

Consistency

CORE FUNCTIONS

Developing national public water and sanitation works.



Formulating water services development and investment plan for rural and urban

areas.

Mobilizing resources for infrastructure development and improvement of water

services delivery.

Facilitating establishment and efficient operations of cross-county and other water

services providers.

Providing technical assistance in water infrastructural development.

Ensure proper co-ordination of stakeholders for enhanced synergy and increased

impact in water services.

STRATEGIC OBJECTIVES

The Constitution of Kenya [CoK] (2010) bestows on every individual the right to clean

and safe water in adequate quantities. The attainment of economic and social rights in

the framework of our mandate demands a clear roadmap that is aligned to Kenya‟s

Vision 2030. In this endeavour, LVSWSB prepared a five year strategic plan (2013-17)

realigned to the Kenya‟s second Medium Term Plan (2013-2017) and performance

contracting guidelines. Our strategic objectives include:

Strategic objective 1: To develop and manage national public water and

sanitation, infrastructure to increase water services

coverage from 53% to 63% (water) from 30% to 50%

(sanitation) by 2017.

Strategic objective 2: To develop, contract and regulate viable and

sustainable water service providers (WSPs).

Strategic objective 3: To provide technical support in water services

provision for sustainability and operational

efficiencies.

Strategic objective 4: To mobilize resources and facilitate funding for

infrastructure development to enhance service

delivery.

Strategic objective 5:

To enhance collaborations and synergies with actors

and stakeholders both within and outside water

sector.





To update development and investment plans for

water and sanitation services.

To strengthen internal processes and human

resource capacity to enhance equity and efficiency

in service delivery.

BOARD OF DIRECTORS

The LVSWSB is governed by the Board of Directors in accordance with Section 51 of the

Water Act (2002) and Section 6 of the State Corporations Act (2015).

The Code of Governance for State Corporations, Mwongozo (2015), defines the role and

functions of the Board of Directors as follows:

Exercise of their role collectively and not individually;

Determine the organization‟s mission, vision, purpose and core values;

Set and oversee the overall strategy and approve significant policies of the

organizations;

Ensure that strategy is aligned with the purpose of the organization and the

legitimate interests of its shareholders and other stakeholders;

Ensure that strategy of the organization is aligned to the long term goals of the

organization on sustainability so as not to compromise ability of the future

generalizations to meet their own needs;

Approve the organization‟s structure;

Approve annual budget of the organization;

Monitor the organization‟s performance and ensure sustainability;

Ensure the corporate image of the organization;

Ensure availability of adequate resources for the achievement of the

organization‟s objectives;

Hire the CEO on such terms and conditions of service as may be approved by the

relevant Government organ(s) and approve appointment of senior management

staff; and

Ensure effective communication with the stakeholders.

The current Board of Directors was constituted by the Kenya Gazette Notice 2914 of 27th

April 2015 (Directors), No. 2919 of 27th April 2015 (Chairman), and No. 4468 of 17th June

2016 (additional members). In addition, there are three (3) Alternate Directors to



Principal Secretary (PS) Ministry of Water and Irrigation (MWI), PS National Treasury,

and Director Inspectorate of State Corporations (ISCs).

Dir. Hudson Mugodo Alternate to PS, Treasury

Hon. Amb. John Arap Koech Chairman

Dir. Joshua Ouma Alternate to PS, MWI

Dir. Dr. Betty Korir Independent Director

Dir. David Gichuhi Alternate to Director, ISCs

Dir. Rosemary Rumo Independent Director

Dir. George Ayugi Independent Director



Other Directors appointed vide Gazette Notice No.4468 of 17th June 2016 are:

Dir. Joash Barack Owuor - Independent Director

Dir. Consolata Adhiambo Onguto - Independent Director

Dir. Victor Omanwa - Independent Director

Dir. Rose Aluoch Gonda - Independent Director

CORPORATE GOVERNANCE STATEMENT

The Board of Directors of LVSWSB is committed to the values and principles of good

corporate governance. Good corporate governance requires that the Board must govern

the Corporation with integrity and in a manner that entrenches and enhances corporate

mandate under Section 53 of the Water Act (2002). This mandate embraces the

Corporation‟s collaboration with Government agencies and other stakeholders such as

Dir. Hellen Makone Independent Director

Dir. Hilary Alila Independent Director

Dir. Andrew Sunkuli Independent Director

Dir. Violet Omwamba Independent Director



sector regulators, County Governments, development partners, business community,

WSPs, consumers of water services, media, pressure groups and the general public.

The Chairman Board of Directors, Board members and Management of LVSWSB regard

corporate governance as pivotal to the successes of the Board and are unreservedly

committed to ensuring that good corporate governance is practiced. This guarantees the

Board as a sustainable and viable vehicle towards realization of sector development.

As a public service organization, LVSWSB‟s decisions are guided by the core tenets

prescribed in the Public Officers Ethics Act, and internal codes of conduct. We

continually strive to strengthen and sustain the trust that the Government, the water

sector and the public have placed on us.

Accordingly, the Board and its Committees regularly evaluate the latest national and

international standards with the aim of incorporating them in the operational processes

of LVSWSB so as to consistently deliver on our mandate.

MANAGEMENT STAFF

The LVSWSB Management is responsible for day-to-day institutional operations. The

Chief Executive Officer (CEO) is the Board‟s Accounting Officer and communicates

policy matters to other employees. There are four departments headed by Chief

Managers: Technical Services, Finance, Corporate Planning, and Human Resource and

Administration. The heads of Procurement and Legal Services report directly to the

CEO, while the Internal Auditor functionally reports to the Board of Directors but

administratively to the CEO. The departments are subdivided into divisions which are

headed by Managers.

Chrispine O. Juma, HSC - Ag. Chief Executive Officer

Mr. Chrispine Omondi Juma is currently the LVSWSB‟s acting Chief Executive Officer. He is a graduate of the University of Nairobi with BSc (Geology) and has MSc (Geology) from the same University. Mr. Juma also holds BSc (Geo-Hydrology) from University of Orange Free State in Bloemfontein, South Africa. He is currently pursuing PhD course in Water Resources Modelling at University of Poitiers in France.



Eng. Sammy Mburu - Chief Manager Technical Services

Eng. Sammy Mwangi Mburu is a graduate of University of

Nairobi with BSC in Civil Engineering. He is a full member of

the Engineers‟ Registration Board (ERB) and an elected

member of the Institution of Engineers of Kenya (IEK). Eng.

Mburu also holds Master of Business Administration in

Strategic Management from the University of Nairobi.

Mr. Josiah Arabu Moriasi - Chief Manager Corporate

Planning

Mr. Josiah Arabu Moriasi is LVSWSB‟s Chief Manager

Corporate Planning. He holds Master of Business

Administration in Finance from Kenyatta University and

Bachelor of Education and Human Resources from Egerton

University. Currently, he is pursuing PhD in Business

Administration (Finance) at Jomo Kenyatta University of

Agriculture and Technology. Mr. Moriasi is also a Certified

Public Secretary (CPS-K) and a Certified Security and

Investment Analyst (CSIA-K).

Mr. Sammy. K. Kigen - Chief Manager Human Resources

and Administration

Mr. Sammy Kigen is a holder of BA in Anthropology and

Governance from the University of Nairobi. He is also a

holder of higher Diploma in Human Resources Management

and full member of the Institute of Human Resource

Management (IHRM). Mr. Kigen has a vast work experience in

Human Resource Management spanning a period of over 30

years.



Ms. Phyllis Chepkemboi - Manager Legal and Compliance

Ms. Phyllis Chepkemboi is an Advocate of the High Court of

Kenya and a member of the Law Society of Kenya. She also

holds Master of Business Administration in Human Resource

Management from Maseno University. Currently, she is

pursuing Certified Public Secretary (CPS) course at KASNEB.

CPA Francis Otieno Odera - Chief Manager Finance

CPA Francis Otieno Odera is LVSWSB‟s Chief Finance Manager. He is a graduate of Catholic University of Eastern Africa (CUEA) with Bachelor of Commerce and Master of Business Administration (Finance). CPA. Odera is a member of Institute of Certified Public Accountants – Kenya (ICPAK).

QUALITY POLICY STATEMENT

LVSWSB is ISO 9001:2008 Certified. Its quality policy statement provides a framework

for establishing and sustaining quality objectives.

“Lake Victoria Water Services Board is committed to providing quality customer service

by developing and effectively managing water and sanitation facilities as well as

establishing viable Water Service Providers for efficient supply of safe, adequate and

reliable water and sewerage services at an affordable tariff.

The Board, management and staff of Lake Victoria South Water Services Board are

committed to do this by:

Establishing and maintaining an effective Quality Management System in line

with ISO 9001:2008 requirements;

Measuring all aspects of the Quality Management System as a basis for continual

improvement;

Improving the system through training and investment in new facilities and

technology;

Complying with statutory, regulatory, customer and other requirements; and



Promote a culture in which all employees share in this quality policy for

continuous improvement.

CHAIRMAN’S STATEMENT

Hon. Amb. John Arap Koech Chairman Board of Directors – LVSWSB

LADIES AND GENTLEMEN

On behalf of the Board of Directors of Lake Victoria South Water Services Board, I take

this ample opportunity to sincerely welcome you to this year‟s Annual Stakeholders

Conference. The theme for this year‟s conference, “Collaboration for Quality Water

Access”, symbolizes the need and urgency for a more coordinated approach in fast-

tracking water asset development and realization of our strategic goals.

Over the last one year, the Board has maintained stability in delivering services to the

Kenyan citizens in accordance with its mandate as spelled out in the Section 53 of the

Water Act (2002). Further to this, I assure you of the Board‟s commitment towards

improving service provision in all areas comprising our jurisdiction. This commitment

subsequently serves as a basis upon which our stakeholders are called to participate in

project identification, financing, implementation and management.

Investment Volume

In the FY 2015/16, the Board injected Ksh.1.24 billion into asset development to serve an

approximated population of 319,497 people in our host Counties. This volume of

investment increased water coverage from 58% in 2014/15 to an average of 60% this

year. Within the same period, sanitation coverage went up from 38% to 43%. We owe

these achievements to the support from the Government of Kenya through the Ministry

of Water and Irrigation, host County Governments, development partners, Water

Service Providers and other esteemed stakeholders.



Implementation of Strategic Plan 2013-17

The LVSWSB family is united by its vision of being “an effective and efficient Water

Services Board in Kenya”. Realization of this dream is guided by our corporate strategy

which defines our long term goals and means to success. In the FY 2015/16, the Board

continued to monitor implementation of its strategic plan 2013-17 to ensure realization

of water service coverage target of 63% and sanitation of 50% by June 2017. We

successfully carried out mapping of our stakeholders and relevant actors, and now we

are at advanced stage of developing investment plans for both rural and urban areas,

taking into consideration the County Integrated Development Plans.

Upholding National Values

The National Values as enshrined in Article 10 of the Constitution gives us

responsibility as a public institution to be at the forefront in upholding and promoting

them. These essential values have always been fundamental in guiding our corporate

and individual actions. In the FY 2015/16, the Board promoted equity and sustainable

development by ensuring fair distribution of project activities in all our host Counties.

We also championed integrity in use of public resources by partnering with responsible

national agencies such as EACC. Under good corporate governance, the Directors

expressed their commitment by signing the Mwongozo code of conduct. Moreover, the

Board continued to encourage public participation in all project activities to enhance

broader ownership and sense of responsibility.

Recruitment of Senior Managers

The Board of Directors appreciates the technical support from the Corporation‟s senior

management and the staff in general. Their synergy and mastery of individual roles and

responsibilities have indeed been reliable in shifting the Board to another higher level of

service delivery. In the FY 2015/16, the Board strengthened top management by

successfully recruiting three substantive departmental heads for Finance, Corporate

Planning and Technical Services. In addition, the Board recruited Manager in charge of

Urban Water Service Provision.

Operational Challenges

Access to clean and safe water is a subject of many challenges which we all have to deal

with in the quest of realizing the constitutional threshold enshrined in Article 43(1)(d).

Some of the challenges include trans-boundary disputes, limited cash-flows, increasing

operational costs, litigations in land acquisitions and way-leaves, and anxiety created by

delayed passage of the Water Bill. These challenges could easily be mitigated if our

concerted efforts are unified by the desire to serve Kenya and her citizens.



National Goals

Finally, I would like to reiterate that asset development and management is

fundamental in achieving our national aspirations. Coupled with prudent service

management, it is a recipe to a vibrant water sector that can drive the Kenyan economy

towards meeting present and emerging challenges. And, we shall have contributed

immensely towards reduction of poverty, attainment of Sustainable Development Goals

and realization of Vision 2030.

With these few remarks, Ladies and Gentlemen, I strongly believe that we will continue

to work as a team and give our people the services they so urgently desire.

I NOW declare this year‟s Annual Stakeholders Conference officially Open.

Hon. Amb. John Arap Koech Chairman Board of Director - LVSWSB



ACTING CHIEF EXECUTIVE OFFICER’S STATEMENT

Mr. Chrispine O. Juma, HSC Ag. Chief Executive Officer - LVSWSB

I am delighted and indeed I consider this a special privilege to welcome all of you, our

esteemed stakeholders to this all-important Stakeholders Conference, which is

convened under the theme “Collaboration for Quality Water Access”. The reasoning

behind this year‟s theme is anchored on your unwavering support and our collective

thoughts that we exist for the service of others.

The FY 2015/16 marked yet another milestone for the LVSWSB as we endeavoured to

fulfil our mandate of “ensuring efficient and economic provision of water and

sanitation services in our area of jurisdiction”. In this front, we strengthened our

corporate reputation in core areas such as investment planning, project implementation

and water supply management.

The Board‟s performance commitments in FY 2015/16 were based on our Strategic Plan

2013-17, which was designed to actualize 63% water coverage and 50% coverage in

sanitation by June 2017. Through the support of the Government of Kenya and our

development partners, I am happy to report that one year before closure we are at 60%

and 43% water and sanitation coverage respectively. Our planned project activities in

the FY 2016/17 are thus geared towards meeting and even exceeding the set service

provision levels.

As a State Corporate in an essential and „development-enabler‟ sector, the LVSWSB

plays a critical role towards realization of national economic goals. Currently, we are

implementing FOUR Vision 2030 flagship projects which include Kisii Water Supply

and Sanitation Project (financed by KFW & GoK), Siaya-Bondo Water Supply and

Sanitation Project (financed by AfDB & GoK), Bonyunyu Multipurpose Dam (finance by



ORIO & GoK), and Rehabilitation and Expansion of Kisumu Sewerage Project (financed

by AFD & GoK). At completion, these projects will serve a population of 967,000 (water)

and 150,000 (sewerage) up to the year 2035.

The Board is also implementing Priority Projects in Kericho, Keroka, Isebania, Nyamira

and Litein towns under LVWATSAN II financed by AfDB and GoK. Moreover, there

are 34 projects in difference phases of implementation financed through the

Constituency Development Programme by the Government of Kenya.

To enhance water service provision in our region‟s small towns, the Board is finalizing

feasibility studies and detailed designs for 10 projects before making proposals to the

financiers. Several interventions are also ongoing in the rural areas through our

partnership with various Community Based Organizations.

In the period under review, the Board engaged itself in various Corporate Social

Responsibilities which served our specific intent of promoting access to water and

sanitation services, while at the same time executing our advocacy role in national

cohesion and upholding of national values. In this respect, the Board identified 46

public primary and secondary schools as deserving beneficiaries of 10M3 plastic water

tanks to promote rain water harvesting and storage. We also sensitized the Youth,

Women and People with Disabilities on public tendering to meet the Government

threshold of 30% reservation. In addition, we held public sessions on HIV/Aids at

various project areas to promote awareness and behaviour change.

I restate the Chairman‟s view that the water sector is prone to several challenges. And

under these challenges our expectation is to thrive. This could easily be realized in the

stability and spirit of our oneness, a reason why we convene here today.

Finally, I sincerely thank the LVSWSB Board of Directors and staff for their superior

dedication in ensuring that we perform our mandate for the benefit of the current and

future generations.

Thank you and God bless you.

Mr. Chrispine O. Juma, HSC Ag. Chief Executive Officer




PROJECTS’ REPORT



SUMMARY OF PROJECTS

S/No

County Constituency Project Name

Financier Cost (Millions)

Scope & Target Areas Status

1 Migori Migori and Uriri

Migori Water supply Project

AfDB & GoK

1,250

Construction of 10m wide intake weir on river Oyani. Construction of 2.4 km long precast concrete culverts of 900mm diameter raw water main. Construction of 19,000m3/day water treatment plant consisting of 3no flocculation chambers, 3no sedimentation basins and 6no. rapid sand filters. Laying of 200m DN 400 steel rising main, Construction of 1no 1000m3clear water tank at treatment plant, 1no. 5000m3RC tank at Magongo hill, 2no. 1500m3RC tank at Kadika hills and Migori town, 1no 250m3RC tank at Kakrao and 1no.100m3RC tank at Nyasare, Laying of 53Km pipeline (28.3km transmission mains pipe diameter ranging from 450,400,300 and 200mm and 24.7km distribution pipeline pipe diameters ranging from 100, 80 and 50mm). Supply and installation of 3no electric pumps. Construction of a booster station consisting of pump house, double family house, generator shed, 250m3 reinforced concrete sump tank, installation of 630 KVA generator, installation of 630 KVA substations. Construction of 15no water kiosks and 4no revenue collection offices. Installation of a piped water system for

Project completed and is operational (awaiting

commissioning).



S/No




Uriri sub-county by drilling and equipping 7no boreholes, construction of 6m high concrete water tower, supply and installation of 1no 10m3 plastic water tank to each borehole. Rehabilitation of existing spring water source at Uriri, construction 100m3 masonry tank, laying of 590m DN 80mm GI pumping line from the spring source to the 100m3masonry tank. Laying of 21.1 km distribution lines of 100, 80, 50 and 32 mm GI pipes from the boreholes and spring source. Construction of 7no water Kiosks for Uriri. Supply of operation and maintenance equipment consisting of 2no exhausters, 3no double cabin vehicles, 8 no. motor cycles, 2 no. leak detection equipment‟s, 1no JVC Excavator, 5 tonne lorry, 1no meter repair bench complete with measuring devises and 1no mobile workshop. The project is to serve a population of 200,000 people up to 2034 in Migori towns and environs.

2 Kisumu Kisumu Town West and East

Kisumu Water supply project

AFD & GoK

2,303.657

Construction of Kajulu intake weir, Laying of 100m DN 600mm raw water steel pipeline. Construction of 36,000m3 /day treatment plant consisting of 3no. flocculation tanks, 3no. Sedimentation tanks and 6no. Rapid sand filters) Construction of 7 no. reinforced concrete ground level reservoirs (1no.1000 m3

Project completed and is operational (awaiting

Commissioning).



S/No




backwash tank at Kajulu, 1 no.5000m3 contact tank at Kajulu, 1 no. 1300m3 at Obwolo, 1 no. 5000 m3at Mamboleo, 1 no. 2100 m3at Kanyamedha, 2 no. 6000 m3 at Kibuye). Construction of 2 no. steel elevated steel tanks (250m3at LVSWSB compound and 100m3 at Dunga). Laying of 94.5 km pipeline (16.37km transmission line from DN 200 to DN 700 and 78.082km distribution network from DN90 to DN 700). Supply of 6560 consumer meters and 250 prepaid consumer meters. Supply of materials for Nyalenda Delegated Management Model; 34.8km OD12 Upvc pipes, 0.8km of OD50 Upvc pipes plus valves and fittings. The project is to serve 663,000 people for Kisumu City up to 2030.

3 Kisumu Kisumu Town West and East

Kisumu Sewerage

Project LTAP

Package 3

AFD & GoK

1,284

Rehabilitation of KISAT treatment works, Construction of 3no. new pumping stations including supply and installation of pumps at Mumias road pumping to Kisat treatment plant, Sunset pumping station to Nyalenda ponds and Tom Mboya pumping station to Nyalenda ponds., Desludging of 9 no. Nyalenda pond of total volume 174,00m3.

Construction of3 no. new Anaerobic ponds and 3 no. new maturation ponds at Nyalenda ponds. Laying of 20.01km sewer

Project completed and is operational (awaiting commissioning).



S/No




line trunk mains and tertiary sewer lines both concrete and steel pipes DN 600. Construction of 393 manholes. Supply of Operation and Maintenance Equipment‟s; 1 no. single cabin, 5no. Motor cycles Backhoe excavator, mechanical rodding equipment‟s, meter repair bench and leak detection equipment‟s. The project aims to serve over 300,000 people in Kisumu City up to 2030.

4 Siaya Bondo, Gem, Alego Usonga

Siaya - Bondo Water supply project

AfDB & GoK

1,560

Rehabilitation of Sidindi Malanga intake works,Laying of new 305m DN 450 steel raw water main, Construction of 12,000m3/day new treatment plant, Rehabilitation of existing treatment plant to produce 7000m3/day, Laying of 4.1km DN450 steel rising main from Sidindi Malanga to Nyamninia reservoir. Rehabilitation 4.1km DN 350 existing rising main. Construction 1 no. 1000m3RC clear water contact tank at Sidindi Malanga, Construction 1 no. 1000m3RC BPT tank at Ngiya, Construction of 2 no. 3000m3 RC storage tanks at Gobei ( supply Bondo town) and Sigana ( supply Siaya town). Construction of 3300m3 RC storage reservoir at Nyamninia. Laying of 46km DN450/350 steel/Upvc transmission main from Nyamninia reservoirs to Bondo and Siaya towns. Laying of 48km DN315/160

Project commenced in March 2013 and is expected to be completed by September 2016.



S/No




Upvc distribution lines in Bondo and Siaya towns. Construction of 24 community water points along the pipeline route. Construction of 5 no. 150m3 elevated steel tanks. Extension of 35km distribution lines of DN160, DN110, DN90 and DN 50 GI/Upvc pipes. Supply and installation of 5 no hydro turbines, Supply of 500 consumer meters. Supply of Operation and maintenance equipment‟s 2 no. double cabin vehicle, 2 no. leak detection equipment and 5 no. motor cycles. The project s to serve 200,000 people in Siaya and Bondo towns and its environment.

5 Kericho Ainamoi

Kericho Sewerage Improve

ment Project

AfDB & GoK 201

Installation of Kericho CBD and South CBD sewer line consisting of 365m DN 280 Upvc, 1725m DN 315 Upvc, 1080m DN 450 concrete pipe, 460m DN 525 concrete pipe, 2323m DN 225 Upvc, 209m DN 225 concrete pipe, 1100m DN 160 Upvc pipe. Rehabilitation of Kericho sewerage treatment work comprising of increasing the inlet structure by 500mm, refurbishment of 2 no. primary and secondary sedimentation tanks. Reconstruction of two trickling filters, placing of filter media and introduction of culture. Rehabilitation of four sludge digesters. Refurbishment of sludge drying

The project commenced in April 2014 and its physical progress is at 70% complete.



S/No




beds. Replacing of 2 no. reticulation pumps Installation of a masonry perimeter fence and steel gate. Provision of lighting within the treatment works. The project is to serve 70,000 additional people. It will serve 60% of the town by treating 10,000 m3

6 Nyamira Keroka

Keroka water

supply project

AfDB & GoK

769.3

Construction of intake weir on river Kuja, Construction of 3000m3/day treatment plant, Construction of 1 no. 500m3 clear water tank and 1 no. 150m3backwash elevated steel tanks, Laying of 11km DN 250mm steel rising main. Laying of 16.5km DN160-DN40 Upvc distribution lines. Construction of 1no. 500m3 RC tank in Keroka town. Construction 150m3 elevated steel tank at Ichuni. Construction of 2 no. 50m3 masonry tanks. Supply and installation of 4 no. electrical pumps (raw water and clear water). Supply and installation of 1 no. pump station standby Diesel Engine Generator set. The project targets to serve 56, 000 people in Keroka town and its environment.

The project started in January 2015 and is 80% complete. Expected completion date in December 2016.

7 Migori Isebania Isebania Water supply

AfDB & GoK

Construction of intake weir on river Hibwa, Construction of 3000m3/day treatment plant, Construction of 1 no. 500m3RC clear water tank and 1 no. 150m3backwash elevated steel tank at

The project started in January 2015 and is 80% complete. Expected completion date in December 2016.



S/No




treatment plant, Laying of 9.6km DN 250mm steel rising main. Laying of 19.5km DN250-DN40 Upvc distribution lines. Construction of 1no. 1000m3 RC storage tank in Isebania town. Construction of 1 no. 50m3 masonry tank. Supply and installation of 4 no. electrical pumps (raw water and clear water). Supply and installation of 1 no. pump station standby Diesel Engine Generator set. The project targets to serve 56, 000 people in Keroka town and its environment.

8 Homa bay

Rangwe

Rangwe water

supply project ( Kosiga dam)

GoK 45

Dam rehabilitation to increase its capacity by 10,000m3, construction of treatment works (2 no. 25m3/hr CFU), Construction of 25m3 steel back wash tankconstruction of 100m3 RC clear water tank, Laying of 1km DN 150 rising main, Construction of 250m3 RC tank at Aimo hills. Construction of pump house, supply and installation of 2 no. high lift and back wash pumps. The project targets to serve 15,000 people.

The project commenced in February 2015 and is expected to be completed in August 2016.

9 Kericho Belgut/ Buret

Litein water

supply system

KFW & GoK

560

Construction of new river intake on River Kimugu, Construction of 7660m DN 600 raw water gravity main. Construction of 13,000m3/day treatment plant. Construction of 1 no. 250m3 elevated backwash steel tank, 1 no. 5000m3 RC storage tank and 1 no. 1000m3 RC tank at

For Short term intervention tendering at advanced stage. Construction expected to commence in August 2016 and to end in August 2017. Long term intervention detailed design reports



S/No




Kipsirkong. Laying of 50.6km from DN 60 to DN 600 steel and Upvc transmission and distribution pipelines. Supply and installation of electromechanical equipments. The project targets to serve 118,000 people in Kericho town and 32,400 in Litein town.

submitted. Tender documents issued to pre-qualified contractors. Ground breaking for Long Term Intervention in January 2017. The project expected to be completed in December 2019.

10 Kisii

Nyaribari - chache, Kitutu - chache and Bonchari

Kisii water

supply expansion works

KFW & GoK

1,500

Improvement of existing Kegati Intake works on river Gucha by construction of steel girder bridge with a spanof 25m across river Gucha over the existing intake weir. Laying of 150m length DN 700 steel raw water pumping main. Expansion of existing Kegati treatment works from capacity of 6500m3/day to 27,000m3/day. Laying of 3.4km DN 700 steel treated water pumping main from Kegati treatment works to Bobaracho tanks. Laying of 2.8km DN 400 steel treated water pumping main from Bobaracho to Nyanguru tank. Construction of 1 no. 5000m3 RC tank at Bobaracho and 1 no. 500m3 RC tank at Nyanguru. Construction of a Booster pumping station at Bobaracho with a capacity 5,700m3/day. Laying of 35km DN 80 to DN 400 Upvc and steel distribution mains. The project targets to serve 150,000 people in Kisii and Nyamira County.

For Short term intervention tenders opened, evaluation ongoing. Construction expected to commence in August 2016 and to end in August 2017. Long term intervention detailed design reports submitted. Tender documents to be issued to pre-qualified contractors. Ground breaking for Long Term Intervention in January 2017. The project expected to be completed in December 2019.



S/No




11 Nyamira West Mugirango

Nyamira water

supply

KFW & GoK 461

Rehabilitation of intake works, Construction of 1.3km DN 200 steel new raw pumping main. Rehabilitation of existing Nyamira water treatment plant capacity 4000m3/day. Construction of 1.0km DN 200 steel new treated water pumping main from Nyamira treatment works to Nyamira Hospital storage tank. Improvement of existing Kebirigo pumping station of capacity 1350m3/day by construction of new pump house, installation of new pumps and associated works. Rehabilitation of existing of distribution network with new pipelines sizes DN 50 to DN 200 approximate total length 30km. Construction of 3 no 500m3 RC tank at Ibara, Rangenyo and Nyamira hospital. The project targets to serve 110,000 people in Nyamira.

For Short term intervention tendering at advanced stage. Construction expected to commence from August 2016 and to end in August 2017. Long term intervention detailed design reports submitted. Tender documents issued to pre-qualified contractors. Ground breaking for Long Term Intervention in January 2017. The project expected to be completed in December 2019.

12 Nyamira and Kisii

Kisii

Kisii Water

Storage (Bonyuny

u Dam) Project

ORIO 5,838

The project will require the construction of new physical infrastructure comprising: A dam and storage reservoir at Bonyunyu, an intake structure, 1.5 km long raw water main and treatment plant at Girango, with a daily capacity of 41,000 m3; 11.5 km long treated water transmission main, operating under gravity flow conditions and including passage via a tunnel under Boboracho hill to inlet water tanks near Kisii High school; Extension of the

Review of feasibility study (Development phase) commenced in May 2016. The study is to be completed in February 2017.



S/No




transmission main to Tombe Hills, Minihydropower facility, Water storage tanks Distribution network, several Kiosks/standpipes

13 Homa bay

Rachuonyo north

West Karachuonyo water supply project

KIDDP 87

Construction of Intake works, 4000m3/day treatment plant, 2.9 km rising main, installation of 2 no. low lift and 2no. High lift pumps The project targets to serve 79,410 people.

The project commenced in October 2013 and is currently at 85%. Physical progress. Construction on going to be commissioned by December 2016.

14 Homa bay

Suba

Sindo water supply project

KIDDP

70

Construction of intake works, 1800 m3/day treatment plant, 10 km distribution pipelines, tanks and water kiosks. The project targets to serve 12,000 people.

The project started in August 2009 and stalled in 2011 at 60%. The Board retendered incomplete works in 2015 and Contractor has mobilized to site. Work commenced in January 2016 is expected to be completed in September 2016.



S/No




15

Kisumu, Siaya, Homa Bay, Kisii, Nyamira, Bomet, Kericho

Seme, Alego, Rangwe, Bomet Central, North Mugirangu, Ainamoi, Nyaribari Chache and Ugunja

Constituency Development projects

GoK

100

The project comprises drilling and equipping of 5 no. Boreholes, construction of 8 no. pans/dams, construction of 2 no. gravity water supply schemes at Manyororo Murereti and Chuboit and Rehabilitation of Kisumu rural water supply. The projects targets to serve 80,000 people in eight Constituencies.

The projects started in January 2015 and to be completed by December 2016.

16

Migori and Homa Bay

Migori Town, Homa Bay Town

Migori – Homa Bay Sewerage Works (Migori- Homa bay Wastewater (Trilateral Program))

KFW & Israel &

GoK

1,900

The project is prepared under Trilateral Development Cooperation between Governments of Kenya, Germany and Israel. The project comprises construction of new sewerage network and treatment system in Migori of capacity 4,000m3/day , expand sewerage network in Homa Bay from 1750m3/day to 4,000m3/day ,develop Industrial Wastewater Control Tool kit, on job –training facility in Kisumu for operators of wastewater systems in LVSWSB region

At proposal formulation stage



PLANNED PROJECTS

S/No

County Town/Location Project Name Financier Approximate cost

in millions KSH Approximate No. of people to be served

Status

1 NAROK Kilgoris Kilgoris water supply and sanitation project

Proposed to AfDB under STRWSSP II

380 80,000 Feasibility study and detailed designs ongoing.

2 NAROK

Lolgorian Lolgorian water supply and sanitation project


100 40,000

Feasibility study and

detailed designs

ongoing.

3 Nandi Hills County

Nandi Hills Nandi Hills water supply and sanitation project


720 85,000


detailed designs

ongoing.

4 SIAYA Ugunja, Ukwala and Sega

Sega, Ugunja and Ukwala water and sanitation project

Proposed to AfDB under STRWSP II

850 100,000


detailed designs

ongoing.

5 Bomet Bomet Bomet water supply and sanitation project


960 40,000


detailed designs

ongoing.

6 Homa bay

Kendu Bay Kendu bay water supply and sanitation project


780 30,000


detailed designs

ongoing.

7 Homa bay

Oyugis Oyugis water supply and sanitation project


940 50,000


detailed designs



S/No

County Town/Location Project Name Financier Approximate cost

in millions KSH Approximate No. of people to be served

Status

ongoing.

8 Homa bay

Mbita Mbita bay water supply and sanitation project

Proposed to AfDB under LVWATSAN III

350 30,000


detailed designs

ongoing.

9 Homa Bay

Ndhiwa Ndhiwa water supply and sanitation project


350 30,000


detailed designs

ongoing.

10 Migori Kehancha Kehancha water supply and sanitation project

Proposed to AfDB under LVWATSAN III

400 35,000


detailed designs

ongoing.

CONSTITUENCY DEVELOPMENT PROJECTS FUNDED BY GoK

S/No. County Constituency Project name Scope of works

Estimate cost Remarks

1 BOREHOLE DRILLING, CAPPING & TEST PUMPING

1.1 Nyamira North Mugirango

Nyamatuta Borehole

Drilling, test pumping and capping of 1No. Borehole.

Ksh.2,498,756.00

The borehole has been drilled to completion.

1.2 Nyamira North Nyamusi Drilling, test Ksh.2,883,876.00 Borehole drilling





Mugirango Borehole

pumping and capping of 1No. Borehole.

Completed with a yield of 14M3/hour

1.3 Nyamira North Mugirango

Gitwebe Borehole

Drilling, test pumping and capping of 1No. Borehole.

Ksh.2,723,680.00

Borehole drilled to completion with a yield of 10M3/hour.

1.4 Kisii Nyaribari Chache

Kabosi Borehole Drilling, test pumping and capping of 1No. Borehole

Ksh.2,520,448.00

Borehole drilled to completion, equipped and now operational.

1.5 Siaya Ugunja Sikalame Borehole and Tingare Boreholes

Drilling, test pumping and capping of 2No. Boreholes

Ksh.3,591,128.00

Both boreholes drilled to completion and test pumped with yields of 28 M3/hour for Sikalame and 4M3/hr for Tingare

2 WATER PAN & ASSOCIATED WORKS

2.1 Homabay Rangwe Amake Dam Construction of Dam

Ksh.4,750,240.00

Work in progress 70%.





2.2 Homabay Rangwe Kogonda Dam Construction of Dam

Ksh.4,700,284.60

Complete and operational

2.3 Siaya Alego Rabuor Pan Construction of pan and associated works

Ksh.3,412,706.00


2.4 Siaya Alego Nyawere Pan Construction of pan and associated works

Ksh.3,554,958.00

Work ongoing. Progress 60%

2.5 Siaya Alego Koga Pan Construction of pan and associated works

Ksh.2,747,839.00


2.6 Siaya Alego Ulafu Pan Construction of pan and associated works

Ksh 1,978,285.00

Works ongoing. Progress 75%

2.7 Bomet Bomet Central Berirbei Dam Construction dam and associated works

Ksh.4,947,877.00


2.8 Bomet Bomet Central Soliot Pan Construction of pan and associated works

Ksh.3,806,081.20


3 SMALL RURAL WATER SUPPLY SCHEMES





3.1 Kericho Ainamoi Manyoro Mureret Water Supply

Construction of gravity scheme water supply. Spring protection, Pipeline, 1No.50m3tank,

Ksh.12, 881,539.00.

Work in progress. Overall progress 30%

3.2 Homabay Suba Civil works for water supply to suba District Hospital, waondo Youth polytechnic and Majengo

Civil works for supply of water to Suba District Hospital

Ksh.22,979,198.60 Overall work progress is 40%.

Works in progress.

3.3 Kisumu Seme Rehabilitation of Kisumu Rural Water Supply

Scope of works entails rehabilitation of the water supply, repair of pipelines, filter media, kiosks. Scope of works scaled down

kshs. 6,887,100.00.

Work progress 40%

3.4 Kericho Kipkelion East Juboit

Construction of Dam.

Ksh 14,000,000.00

Work ongoing. Progress 30%





4 PLANNED RURAL WATER PROJECTS

4.1 Kericho Kipkelion West Kapngetuny Water Supply

Construction of intake works,gravity mains and ground masonry tanks,.

Design work ongoing Under design and tender document preparations

4.2 Kericho Kipkelion East Kiptangit Lemotit water project

Rising main and distribution main of total length 5.4 km

Under Design and Tender document preparations

Design and tender documentation under review

4.3 Kericho Kipkelion East Tulwap Gravity Water supply

8 km pipeline, spring protection, and construction ofb50 m3 ground masonry tank.

Under Design and tender document preparations


4.4 Kericho Kipkelion Kapseger Borehole

Drilling and equipping of borehole

Under Design and tender document preparations






4.5 Siaya Ugunja Naya Community borehole water supply

Pump installation Rising main, construction 50 m3 ground masonry tank, 850 meter rising main, 3 km distribution pipelines, solar pumping system

Design completed, Tender preparation for borehole equipping and other civil works in progress.


4.6 Siaya Ugunja Uluthe Community borehole water supply

Pump installation Rising main, construction 50 m3 ground masonry tank, 850 meter rising main, 3 km distribution pipelines, solar pumping system

Design completed, Tender preparation for borehole equipping and other civil works in progress






4.7 Kericho Kipkelion Kimologit water project

Gravity main and distribution pipelines

Under design Under design and tender document preparations

4.8 Kericho Kipkelion Kutung - techasis water project

Intake, pipelines and ground tank 50 m3

Under Design Under design and tender document preparations

4.9 Kericho Kipkelion Mogire Water project

Intake, gravity main and distribution pipelines and ground tank 50 m3 capacity


4.10 Kericho Kipkelion Mariam Water project

Pipeline and main tank construction of capacity 50 m3






4.11 Kericho Kipkelion Timbilil water Project

Intake works and pipeline


4.12 Kericho Kipkelion Nduro Water project

Pipeline and tank construction.

Under planning and design Under design and tender document preparations

4.13 Kericho Kipkelion Tendwet water project

Pipelines and 50 m3 masonry ground tank


4.14 Bomet Chepalungu Nderemiat water pan

Dam Construction






4.15 Bomet Sotik Kimugul Water Pan

Construction of dam


4.16 Homabay Rangwe Ngegu Water supply

Construction of gravity water supply


4.17 Homabay Mbita Tinga(Oseno) Dam

Construction of a dam




OUR STAKEHOLDERS

Engaging and building relationships with all Board stakeholders is key to sustainably

realizing our strategic objectives. Our stakeholders include individuals, groups of

individuals and organizations that directly or indirectly affect or are affected by our

activities, services and associated performance.

The stakeholder base is broad, including Government of Kenya (through Ministry of

Water and Irrigation), regulatory authorities, County Governments, development

partners, business community, employees, media, WSPs, water consumers and general

public. This means that there are many different views and expectations that LVSWSB

needs to respond to and manage to ensure operational sustainability.

Our approach is to have frank conversations on issues that concern our stakeholders as

tabulated:

Stakeholder Why we engage Stakeholder expectations

How we engage

Ministry of Water and Irrigation

The MWI is our primary development partner through which the Board obtains development counterpart funds. It sets policy framework that guides asset development in the sector.

Sector regulation; improved sector performance; and realization of policy objectives.

Quarterly performance reports; financial reports; circular feedbacks, consultative fora; and official visits.

Regulatory Authorities (WASREB, NEMA, WARMA and others)

The water sector is highly regulated and the Board has committed to comply with all legal provisions and guidelines.

Compliance with regulations; environmental protection; cascading policy; and sector information.

Approvals; regular reports; audits and surveillance.

County Governments

We engage with the host County Governments to ensure a coordinated approach in project formulation and

Transfer of devolved functions, improved coverage and sector

Project formulation, partnering on key programmes, representation in WSPs, consultations



implementation through resource mobilization and asset management.

performance, collaboration and synergy.

and public for a.

WSPs One of the most important ways we interact with our customers is through our SPA partnership with WSPs. As custodians of our mandate, we engage with WSPs to ensure excellent customer service across all the areas of jurisdiction.

User-friendly SPAs; infrastructure improvements; institutional capacity building; sector information; friendly regulations.

Public participations; project formulation; consultative fora; operational reports; performance audits

Development Partners

As the providers of capital necessary to support our growth, we engage with our development partners to keep them up to date on the financial need, performance and overall project sustainability.

Prudent management of resources; transparency, accountability and good governance; effective project implementation.

Annual and interim reports; quarterly operational reviews; consultative fora; and approvals.

Employees Our employees are the heart and soul of our existence. Their skills and involvement determine our ability to realize our vision, best value and best service, and to fulfil our purpose of empowering Kenya.

Career development; improved knowledge sharing; simplicity and agility; engagement; building skills in line with the future business growth; and fair remuneration

Performance contracting and appraisals, team meetings, intranet, newsletters, social media.

Business Contractors/Consultants and suppliers impact on

Timely payment and fair terms;

Supplier forums; ongoing site visits;



Community our ability to provide services. They are required to comply with our health, safety and ethical procurement standards. Engaging with them contributes to business continuity, viability and operational efficiency.

improving health and safety standards; and partnering on environmental solutions.

audits; and regular direct engagements

Media As a stakeholder, the media plays a role in keeping LVSWSB stakeholders informed of operational developments, services and the impact of our activities.

Being informed of key activities; timely payments; and transparency.

Face-to-face and telephone engagement; interviews with the Chairman and key Executives; media releases and publicity; site visits; and project reports.

General Public The general public is central to the sustainability of our operations. To build trust among members of public, engagement also helps us to better manage operational risk.

Improved service delivery; and investments that reflect value for money.

Websites; public participations; mainstream and social media; public fora; and CSR.



PHOTO GALLERY

Completed Migori Water Supply financed AfDB and GoK. CS. Hon. Eugene Wamalwa inspecting the

completed Migori Water Supply

On - going works at Keroka Water Supply CS. Hon Eugene Wamalwa at The LVSWSB Stand at the World Water Day in Naivasha



Inspection of on-going works at Siaya-Bondo Water Project Malongo Nyangwethe Rural

Water Project in Suba

OTHER SUCCESSES AND ACHIEVEMENTS

In the year under review, the Board realized other successes and achievements as

follows:

Smart Metering by acquiring and installing auto-transmission bulk-meters for

accurate and real-time monitoring of water flow to reduce human error and

NRW in Kisii and Litein towns;

Acquisition of the most advanced Terrameter for hydrogeological survey. The

equipment is available for hire by qualified hydrogeologists from the region.

Promotion of National Cohesion and National Values through equitable

distribution of development projects, public participation, and review of Board

policies in line with the requirements of Article 10(2) of the CoK;

Collaboration with EACC to audit Board‟s financial systems and sensitize

Directors and Management on integrity and corruption prevention; and

Involvement and empowerment of Youth, Women and PWDs in national

development by ensuring uptake of 30% tenders reservation.

EVENTS BY STAKEHOLDERS

The Board participated in a number of events organized by some of our stakeholders as

follows:

National World Water Day celebrations held on 22nd March 2016 in Naivasha;

Regional World Water Day celebrations held on 22nd March 2016 at River Auji in

Kisumu;



Kisii Entrepreneurship Summit held on 24th to 26th February 2016 in Kisii town;

10th Regional Nile Day celebrations on 22nd February 2016 in Vihiga County;

Annual Tree Planting Day by the Agricultural Society of Kenya (ASK) on 20th

May 2016 at Otieno Oyoo Secondary School in Kisumu County;

Annual Stakeholders Forum organized by Lake Victoria North Water Services

Board on 24th June 2016; and

African Public Service Day organized by the Ministry of Public Service, Youth

and Gender Affairs on 23rd June 2016 at KICC Nairobi.

CORPORATE SOCIAL RESPONSIBILITIES

The Board has identified 46 deserving public primary and secondary schools from all

the Counties under jurisdiction to benefit from 10M3 capacity plastic water-tanks in

quest of promoting rain water harvesting and storage. In addition, the Board held a

public sensitization on HIV/Aids and behaviour change at Siaya-Bondo Water Project

where residents received free status counselling.

CUSTOMER SATISFACTION

The Board conducted a customer satisfaction survey in June 2016 to establish the impact

of its various activities and performance in the FY 2015/16. Data were obtained by

stratification from sampled individuals and institutions having direct relationship with

the Board. Subsequent analysis showed a positive index-shift from 91% recorded in

2014 to 94%. This was attributed to widening service coverage, ongoing project

activities and visibility initiatives undertaken by the Board and its stakeholders.

CHALLENGES

The Board met the following challenges during the year under review:

Unpaid bills to contractors and suppliers due to delayed disbursement of

counterpart funds;

Low revenue mobilization from WSPs due to operational challenges;

Delay in land and way-leave acquisition. For instance, in Keroka and Isebania

Long Term Interventions (LTIs), the Board is still unable to access land for the

construction of sanitary landfill and fecal sludge treatment plants;

High operational costs and water-supply disruptions due to power

disconnections; and

Anxiety caused by delayed passage of Water Bill.



WAY FORWARD

In the FY 2016/17, the Board of Directors and Management will seek to address

identified challenges by:

Engaging national authorities to fast-track disbursement of counterpart funds;

Continue to partner with host County Governments and other stakeholders to

mitigate devolution-related challenges;

Timely acquisition of land and way-leaves through collaborative engagements

with both the County and National Governments;

Continue to embrace gravitational designs and renewable energy options to

lower operational costs; and

Review SPAs with WSPs to befit the requirements of devolved functions.




LAKE VICTORIA SOUTH WATER SERVICES BOARD

P.O BOX 3325-40100

TEL: 57-2025128

FAX: 57-2025127

HOTLINE: 020-2157233

EMAIL: [email protected]

Website: www.lvswaterboard.go.ke

2016 annual lake victoria water servics board report

Documents