2016-2017 health services administration program handbook for · pdf file ·...

University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 |

2016-2017

Health Services Administration

Program Handbook for Students


Copyright © 2017 University of Phoenix. All rights reserved.

Project®, Excel®, and PowerPoint® are registered trademarks of Microsoft Corporation in the United States

and/or other countries. Moving at the Speed of Health Care ® is a registered trademark of the Apollo

Education Group, Inc. Other company and product names are trademarks or registered trademarks of their

respective companies. Use of these marks is not intended to imply endorsement, sponsorship, or affiliation.


Table of Contents

Welcome to the School of Health Services Administration .............................................................................................. 4

How to Use the Handbook .................................................................................................................................................. 5

Section 1: School Overview ................................................................................................................................................. 6

1.1 | STATEMENTS OF MISSION, PURPOSE, PHILOSOPHY AND VALUES .............................................................................................................6

1.2 | DEGREE PROGRAMS .....................................................................................................................................................................7

1.3 | FOUNDATION OF CURRICULUM .......................................................................................................................................................7

1.4 | SCHOOL ADMINISTRATION .............................................................................................................................................................8

Section 2: General Policies and Standards ......................................................................................................................... 9

2.1 | UNIVERSITY POLICIES ....................................................................................................................................................................9

2.2 | SCHOOL OF HEALTH SERVICES ADMINISTRATION POLICIES .....................................................................................................................9

Section 3: BSHA Program (v.004) ..................................................................................................................................... 10

3.1 | BSHA PROGRAM OVERVIEW........................................................................................................................................................10

3.2 | EN-ROUTE CREDENTIALS ..............................................................................................................................................................10

3.3 | ACADEMIC DEGREE AND GENERAL EDUCATION REQUIREMENTS ...........................................................................................................11

Section 4: MHA Program (v.003) ....................................................................................................................................... 19

4.1 | MHA PROGRAM OVERVIEW ........................................................................................................................................................19

4.2 | CONCENTRATION OPTIONS ...........................................................................................................................................................19

4.3 | ACADEMIC DEGREE REQUIREMENTS ...............................................................................................................................................21

Section 5: MHA Program (v.004) ....................................................................................................................................... 25

5.1 | MHA PROGRAM OVERVIEW ........................................................................................................................................................25

5.2 | CONCENTRATION OPTIONS ...........................................................................................................................................................25

5.3 | ACADEMIC DEGREE REQUIREMENTS ..............................................................................................................................................27

Section 6: MHA/MBA Program (v. 001) ............................................................................................................................ 31

6.1 | PROGRAM OVERVIEW .................................................................................................................................................................31

6.2 | ACADEMIC DEGREE REQUIREMENTS ...............................................................................................................................................31

Section 7: Certificates ........................................................................................................................................................ 33

7.1 | UNDERGRADUATE CERTIFICATES ....................................................................................................................................................33


Welcome to the

School of Health Services Administration

To our undergraduate and graduate students in the School of Health Services Administration,

We’d like to begin by welcoming you to the School of Health Services Administration (SHSA). We are so glad to have you as part of

our SHSA community.

The health sector is growing rapidly – with areas of innovation and diversification that require us to define health more and more

broadly. No longer is health care simply about making sick individuals well again. Now, it’s about preventing illness and using

technology in ways we never imagined to better the health of individuals and populations. It’s about engaging entire interdisciplinary

teams of practitioners and administrators to provide care that places the patient at the center, which reduces cost and increases

quality. It’s about working together to create the healthiest world we can.

SHSA is an exciting place to be. We are truly “Moving at the Speed of Health Care®.” Our motto reflects the importance of be ing

flexible and open to new ideas as a student of health administration. Studying health administration means that you must be

prepared for an academic experience that reflects the current state of health in our country: there is always new information to

uncover, new research to explore, diverse individuals and populations with whom to interact, new models of care to embrace, and

new ideas to champion.

As the leaders of your School, we are extremely focused on creating an environment in which you can be successful. Here are a few

suggestions for working within that environment: be open to learning, create collaborative relationships with your student

colleagues, and connect to your faculty throughout your program. Manage your time wisely, complete all that is required of you in

your courses, follow instructions and take constructive feedback graciously.

You are here in SHSA because you are drawn to health care and you want to make a difference.

Don’t forget why you’re here.

We look forward to the contribution of your thoughts and experience over the next few years of your program and hope that you

find your time with us challenging and enjoyable.

Welcome.

Sincerely,

The Academic Leadership of the School of Health Services Administration

Dr. Mark Johannsson, Academic Dean

Ms. Christina Neider, Dean, Undergraduate Programs

Dr. Eve Krahe, Dean, Graduate Programs


How to Use the Handbook OVERVIEW

The School of Health Services Administration Program Handbook is a supplement to the University of Phoenix Academic Catalog.

Students are advised to use this handbook as a resource and guide to understanding SHSA program policies. It is imperative that

students understand that they must adhere to all policies and procedures detailed in the University of Phoenix Academic Catalog,

SHSA Program Handbook, and course syllabi.

LAYOUT

This handbook is divided into sections that represent policies that are common to every SHSA program and those that are specific to

particular programs.

PROGRAM VERSIONS This handbook contains information on the following program versions:

Undergraduate

• BSHA v004

• BSHA/EMY v004 * • BSHA/LT v004

En Route Certificates

• EMC v001

• LTC v001

Graduate

• MHA v003 & 004

• MHA/ED v003 & 004

• MHA/GER v003 & 004

• MHA/INF v003 & 004

• MHA/SUS v003 & 004

Dual Degree

• MHAMBA v001

Certificates

Undergraduate Lower Division:

• CERT/EHRF v001

• CERT/HWAF v001

• CERT/MR v001

Upper Division:

• EMC v001*

• HM v001

• LTC v001

Graduate

• CERT/GHCS v001 • CERT/GHC v001

• CERT/HCI v001

Information on any other active healthcare program, not contained in the bulleted list above, can be found in its original handbook

on the student resource page. Students may refer to eCampus, the Academic Catalog, or consult their academic counselor if they are

unsure of their program version.

FORMS All required forms and reference documentation referred to within the text of this handbook can be located in student and faculty

resources sites.

**Note: The BSHA/EMY and EMC programs were retired on October 1, 2016. All students entering prior to this date will continue

through the program(s) until graduation.

Section 1: School Overview OVERVIEW OF THE SCHOOL OF HEALTH SERVICES ADMINISTRATION

This section provides an overview of the College of Health Professions and its School of Health Services Administration. The mission

statements of the University of Phoenix (University), College of Health Professions (College), and School of Health Services

Administration are presented first to demonstrate the congruency of principles and because all activities of the School arise out of,

and are aligned with, the College’s mission. The remainder of this section presents information about accreditation, degree programs,

foundations of the curriculum, and an overview of the School’s administrative structure.

1.1 | STATEMENTS OF MISSION, PURPOSE, PHILOSOPHY AND VALUES

Mission Purpose

Philosophy & Values

In support of the University’s mission, the College’s mission statement focuses on providing educational opportunities that are relevant to students, prospective employers, and the larger community. The School’s mission and purpose statements support the College’s mission by defining the School’s commitment to providing students with educational experiences that enhance their lives and ultimately those that benefit from their expertise. To ensure the relevancy of these experiences, the School has defined fundamental attributes and values required of successful leaders and has committed to demonstrating to students the need for competency, consistency, compassion in practice, and the highest standards of ethical conduct by incorporating these concepts into the curricula.

University Mission Statement

University of Phoenix provides access to higher education opportunities that enable students to develop knowledge and skills

necessary to achieve their professional goals, improve the performance of their organizations, and provide leadership and service to

their communities.

College of Health Professions Mission

The College is a provider of post-licensure nursing, health care administration, and health care support programs, certificates, and

courses. We are committed to providing innovative, relevant, applied education that anticipates and addresses the needs of adults,

their employers, and the health care industry.

College of Health Professions Vision To be a standard of excellence in educating and empowering individuals to improve the quality of health care in their communities

and the industry.

School of Health Services Administration Mission 1. Moving at the Speed of Health Care ®

2. To provide students who are enthusiastic about a career in the expanding health care industry with the knowledge, critical

skills, and guidance necessary to achieve their professional and personal goals.


1.2 | DEGREE PROGRAMS

Whether the program is offered online or at a campus location, all degree programs have the same courses, curriculum, and

graduation requirements. Students are required to follow the preferred course sequence to ensure content is properly introduced to

build on additional course content throughout the program. Students will continue to use the knowledge and skills learned to master

the program outcomes. The program in its entirety must be successfully completed to graduate.

Undergraduate courses are five weeks long and graduate courses are six weeks long. En-route certificates, standalone certificates,

and concentrations are also offered through the BSHA and MHA degree programs.

The School offers the following heath administration programs:

1.3 | FOUNDATION OF CURRICULUM

In keeping with the mission of the University to provide academically rigorous, career-relevant education, the School of Health

Services Administration (SHSA) engages in a constant scanning of the health sector via SHSA-hosted industry advisory councils,

collaborative relationships, attendance at industry and professional society meetings across the country, and frequent dialogue with

academic and health sector leaders versed in industry and educational best practices. The undergraduate and graduate curricula are

built on the knowledge gained in collaboration with our academic and industry partners and are kept current by our continued

dialogue with them.

**Note: The BSHA/EMY and EMC programs were retired on October 1, 2016. All students entering prior to this date will continue

through the program until graduation.

Bachelor of Science in Health Administration (BSHA) Master of Health Administration (MHA)

En-route certificates available in: Emergency Management*

Long-Term Care

Elective Tracks in: Health Administration

Health Information Systems Retail Health Management

with concentrations available in: Education

Gerontology Informatics

Sustainability Management

Dual Degree Standalone Certificates

Master of Health Administration/Master of Business Administration (MHA/MBA)

Undergraduate - Lower Division: Health and Wellness Administration

Electronic Health Records Medical Records

Undergraduate - Upper Division:

Health Management Emergency Management*

Long-Term Care

Graduate: Sustainability Management

Gerontology Informatics Education


Industry Alignment

The School of Health Services Administration curricula are aligned, as appropriate, to standards and competencies promulgated by the following organizations:

Organization Alignment Degree Level

Alignment with ACHE’s health care executive competencies

Undergraduate and Graduate,

leveled appropriately for

program

American College of Healthcare Executives

Associate membership in organization Undergraduate and Graduate

Association of University Programs in Health Administration

HIS Certificate is aligned to CAHIMS

Undergraduate

Health Information Management Systems Society

Alignment with NCHL’s leadership competency model

Undergraduate and Graduate

National Council of Healthcare Leadership

Electronic Health Record Specialist (CEHRS)

Billing and Coding Specialist (CBCS)

Medical Administrative Assistant (CMAA)

Undergraduate (lower division)

1.4 | SCHOOL ADMINISTRATION

University of Phoenix administration offices for the School of Health Services Administration are located in Tempe, AZ. The academic

dean is responsible and accountable for academic quality, standards, and delivery of health services administration programs at all

campuses. The deans of the undergraduate and graduate programs are responsible for designing, developing, implementing,

overseeing, and evaluating the health services administration programs. The dean of assessment is responsible for the assessment

of student learning for each of the degree programs.

The academic dean and program deans are assisted by the campus college chairs (CCCs) who are located at each campus. The CCCs

provide operational and academic support to the faculty and administrative staff by ensuring delivery and implementation of the

health services administration programs and courses in the approved states.

Campus staff also act as liaisons to the community. Campus college chairs are responsible for the individual programs and may be the point of contact for student concerns about the program. Contact information can be obtained from academic advisors.


Section 2: General Policies and Standards

2.1 | UNIVERSITY POLICIES

Policies located in the University of Phoenix Policies section of the University of Phoenix academic catalog apply to all students attending University of Phoenix. This includes course and program enrollment, nondiscrimination, harassment, and disability policies.

2.2 | SCHOOL OF HEALTH SERVICES ADMINISTRATION POLICIES

The following are the program expectations of SHSA degree programs. Use this information as you progress through your coursework and be sure to ask your faculty questions.

Use of Weekly Overview

The Weekly Overview is intended as a tool to help guide you through your course and maximize your learning. To get the full benefits

from this tool, the following is recommended:

• At the beginning of each week, read the summary and look over the content outline. Highlight anything you are unfamiliar

with and write down any questions you may have.

• As you work, engage the content throughout that week, take notes in the document, and ask the questions you noted

earlier. Also make sure to get your highlighted areas cleared up through research and help from your instructor.

• Compile your overviews into a single document or file to keep for future reference. Having this information easily accessible

will be helpful in future classes or for your own personal use.

Hopefully this tool will not only help you better engage the content of this course, but also help ensure that you are covering and

understanding all of the content provided.

Signature Assignments

Signature assignments are a tool to aid in the University’s programmatic assessment process. As such, completed student assignments

will be periodically gathered for program analysis purposes. The assignments have been aligned to one or more of the program

student learning outcomes and data collected will help the school make improvements to the program. Make sure to use your

knowledge and skills learned throughout the program to complete the assignments.

Importance of Reading Materials in Courses

It is extremely important to read the weekly assigned materials. Reading the materials not only support the weekly course objectives,

but also supports the discussion starts and helps students strengthen their knowledge of the course objectives.

Importance of Reading Instructor Policies

It is important to read your instructor’s policies to achieve course success. Your instructor’s policies provide guidance and a road map

to help students achieve optimum grades. Students are encouraged to read their instructor’s policies and ask questions. The

instructor’s policies detail the instructor’s expectations for the course.

Using Instructor Feedback

Instructor feedback provides the student with information essential to help them improve weak areas or discrepancies.

Importance of Learning Teams and How it Relates in a Health Care Environment

The concept of learning teams is very important in and out of the classroom. Healthcare is a multi-tiered system that is often

comprised of teams. Learning to effectively interact within a team environment in a classroom setting significantly increases the

chances of successfully navigating a team environment in a real world environment.


Section 3: BSHA Program (v.004)

3.1 | BSHA PROGRAM OVERVIEW

The descriptions and requirements contained in this section of the handbook are applicable to version 4 of the BSHA program. For

previous versions of the BSHA programs, students should refer to their academic catalog. Students may refer to eCampus or consult

their academic counselor if they are unsure of their program version.

Additionally, while every effort has been made to ensure that the most up-to-date requirements of the program are reflected in this

manual, from time to time adjustments will be made to the requirements and reflected in the academic catalog. Students who are

enrolled may refer to their academic catalog at https://portal.phoenix.edu/te/AcademicPlan/index.html#/programs. Students who

are not enrolled can view academic catalogs at www.phoenix.edu/programs/degree-programs/academic-catalog.html.

Bachelor of Science in Health Administration (BSHA)

The Bachelor of Science in Health Administration (BSHA) program is designed to integrate a framework of general education courses

with a health care curriculum that prepares the graduate with the foundational knowledge needed to enter today's challenging health

care industry. The BSHA curriculum addresses the basic body of knowledge, understanding, and skills identified as relevant to an

ever-expanding and diverse health care arena. Coursework includes content in some of the following areas: management, finance,

legal and ethical parameters, risk and quality management, human resources, and information systems. Upon completion of the core

curriculum, health care students have the opportunity to select an area of focus that is designed to expand their professional

opportunities.

General BSHA Student Learning Outcomes

By the end of all BSHA programs:

1 Students will be able to analyze a health care organization from a market-based perspective.

2 Students will be able to analyze financial and economic issues in the health care industry.

3 Students will be able to examine the impact of legal and regulatory requirements on the delivery of health care.

4 Students will be able to examine the application of risk and quality management concepts in the health care industry.

5 Students will be able to analyze the utilization and application of technology within a health care organization.

6 Students will be able to apply management and adaptable leadership skills in the health care industry.

3.2 | EN-ROUTE CREDENTIALS

Students may declare and earn additional credentials that are approved in their state or jurisdiction to be completed en-route to

their bachelor degree. Students must sign and submit the enrollment agreement that corresponds with the unique combination of

desired credentials to be earned. Possible credentials include an associate degree and/or upper division certificate.

Bachelor of Science in Health Administration/En-Route Emergency Management (BSHA/EMY)*

This en-route certificate is designed for EMTs, first responders, firefighters, or any other emergency personnel who want to expand

their knowledge and skills related to emergency management. Focus will be on principles of emergency management, managing

emergency response operations, and planning and preparedness for emergency situations.

*Note: The BSHA/EMY program was retired on October 1, 2016. All students entering prior to this date will continue through the

program until graduation.

https://portal.phoenix.edu/te/AcademicPlan/index.html#/programs

http://www.phoenix.edu/programs/degree-programs/academic-catalog.html


Specific EMY En-route Certificate Student Learning Outcomes (SLOs)

In addition to the general BSHA SLOs, by the end of the BSHA/EMY program:

1 Students will create emergency operations plans from a community perspective to mitigate, prepare, respond, and recover from natural and man-made disasters.

2 Students will apply leadership and management skills to all aspects of emergency services.

3 Students will evaluate research related to emergency services to prepare the community for all phases of emergency management.

Bachelor of Science in Health Administration/En-Route Long-Term Care (BSHA/LT)

The long-term care en-route certificate focuses on increasing the knowledge and skills essential to work with various long-term care

populations. Courses focus on aging, legal issues and perspectives, programs and services, as well as alternative living environments

for these populations.

Specific LT En-route Certificate Student Learning Outcomes (SLOs)

In addition to the general BSHA SLOs, by the end of the BSHA/LT program:

1 Students will apply concepts of long-term care administration within the industry.

2 Students will analyze health and wellness concepts to address the needs of various long-term care populations.

3 Students will integrate ethical principles into all aspects of the long-term care industry.

4 Students will explain products and services to address the needs of various long-term care populations .

3.3 | ACADEMIC DEGREE AND GENERAL EDUCATION REQUIREMENTS

Policies located in the University of Phoenix Policies section of the University of Phoenix academic catalog apply to all students

attending University of Phoenix. Students should refer to eCampus or consult their academic counselor for specific academic degree

and general education requirements for their program version. Students are required to meet these standards prior to entering the

program and also upon graduation from the program.

Degree Requirements

Completion of a minimum of 120 credits that include the following distribution:

Program Requirements Minimum Credits

General Education 45

Required Course of Study (BSHA) 51

Upper Division Health Administration Electives 15

Electives 9

Total 120

Note: Students must complete the minimum number of upper division credits required for degree completion as outlined in program

policy (42 upper division credits). If a student is lacking upper division credits, the student should be advised and scheduled to

complete upper division (may include GE or Elective) coursework to ensure that requirements for degree completion are met.

A minimum grade point average (GPA) of 2.00.

Must meet the residency requirements of 30 credits through the University of Phoenix.

The diploma awarded for this program will read as: Bachelor of Science in Health Administration


General Education and Elective Requirements

General Education and elective course requirements may be satisfied by any of the following means:

GE Category Credits in

Most States*

Special Notes

Communication Arts 6 *Must Include ENG/220 or equivalent

Mathematics 6 *Must include MTH/209 or equivalent

Science and Technology 6 *Must include HCS/245

Humanities 6 *Must include HUM/115 or equivalent

Social Science 6 Nevada students must complete 3 credits in NV Constitution

Additional Liberal Arts 6 *Must include GEN/127 or GEN/201

Interdisciplinary Requirement 9

Electives 9 *MHA Pathway courses apply to electives.

Total General Education & Elective Credits 54

Student Progression Requirements

Students must successfully complete a minimum of 24 general education credits prior to entry into the first required course of study

course. The 24 credits may be satisfied using UOPX coursework or applied transfer credit.

The 24 general education credits must consist of:

• 6 credits in Communication Arts

• 3 credits in Humanities

• 6 credits in Social Science

• 3 credits in Science/Technology*

• 3 credits in Physical/Biological Science*

• 3 credits in Liberal Arts

* Students residing in Minnesota are required to complete 6 credits in Natural Science instead of the 3 credits each of

Science/Technology and Physical/Biological Science.

Entry Point Options

Entry point is determined by diagnostic test completed during the application process:

Standard Track: GEN/127 University Studies for Success

Accelerated Track: GEN/201 Foundations for University Success

Minimum Grade and Scholastic Disqualification

Students in this program are required to achieve a minimum grade of "C" (2.0) in the course listed below. A "C-" grade is not

acceptable. Students who fail to receive a minimum grade of "C" will be scholastically disqualified from the University.

Course ID Course Title

HCS/499 Health Care Strategy Capstone

Students who fail to meet the minimum grade requirement and have been scholastically disqualified will not be allowed to continue

in the program until the course has been successfully repeated. Students will be allowed to repeat each class in which the minimum

grade was not achieved one time. Students who fail to meet the minimum grade requirement after the second attempt will be

Scholastically Suspended and will not be able to continue in the BSHA program.


Required Course Sequence and Prerequisites

Bachelor of Science in Health Administration (BSHA), with Health Administration Elective Track:

Required Course of Study—Preferred Sequence

Course Course Name Credits Weeks Pre-requisites

HCS/120 Medical Terminology for Health Care Professionals 3 5 HUM/115

HCS/131 Business Communication Skills for Health Care Professionals 3 5 HCS/120

HCS/235 Health Care Delivery in the U.S. 3 5 HCS/131

HCS/245 Introduction to Health and Disease *credits applied to Phy/Bio category and accounted for there

* *

HCIS/140 Fundamentals of Electronic Health Records 3 5 HCS/235, HCS/245

HCS/305 Health Care Professional Development 3 5 HCIS/140

HCS/335 Health Care Ethics and Social Responsibility 3 5 HCS/305

HCS/325 Health Care Management 3 5 HCS/335

HCS/370 Organizational Behavior 3 5 HCS/305

HCS/341 Human Resources in Health Care 3 5 HCS/335

HCS/380 Health Care Accounting 3 5 HCS/325

HCS/385 Health Care Finance 3 5 HCS/380

HCS/490 Health Care Consumer - Trends and Marketing 3 5 HCS/325

HCS/457 Public and Community Health 3 5 HCS/325

HCS/483 Health Care Information Systems 3 5 HCS/385

HCS/451 Health Care Quality Management and Outcomes Analysis 3 5 HCS/385

HCS/465 Health Care Research Utilization 3 5 HCS/451

HCS/430 Legal Issues in Health Care: Regulation and Compliance 3 5 HCS/465

HCS/446 Facility Planning 3 5 HCS/465

HCS/455 Health Care Policy: The Past and the Future 3 5 HCS/465

HCS/456 Risk Management 3 5 HCS/465

HCS/475 Leadership and Performance Development 3 5 HCS/465

HCS/499 Health Care Strategy Capstone 3 5 All previous coursework

General Education/Electives Credits 54

CORE Credits 51


TOTAL 120


Bachelor of Science in Health Administration (BSHA), with Health Information Systems Elective Track:







* *














HCIS/410 Project Planning and Implementation in Health Care 3 5 HCS/465

BSA/376 Systems Analysis and Design 3 5 HCIS/410

NTC/361 Network and Telecommunications Concepts 3 5 BSA/376

DBM/381 Database Concepts 3 5 NTC/361

HCIS/420 Information Systems Risk Management in Health Care 3 5 DBM/381



CORE Credits 51


TOTAL 120


Bachelor of Science in Health Administration (BSHA), with Retail Health Management Elective Track:







* *














RHM/410 The Landscape of Health Care in Retail Health Clinics 3 5 HCS/465

RHM/420 The Management of Retail Health Clinics 3 5 RHM/410

RHM/430 Technology and Digital Health Care in Retail Health Clinics 3 5 RHM/420

RHM/440 Regulatory and Compliance in the Retail Health Environment 3 5 RHM/430

RHM/450 Retail Health Financial Strategies 3 5 RHM/440



CORE Credits 51


TOTAL 120


Bachelor of Science in Health Administration/Emergency Management (BSHA/EMY)*







* *














EMC/310 Principles of Emergency Management 3 5 GEN/201 or GEN/127

EMC/330 Political and Policy Issues for Emergency Management 3 5 EMC/310

EMC/340 Emergency Services and the Community 3 5 EMC/310

EMC/320 Emergency Preparedness and Planning 3 5 EMC/330, EMC/340

EMC/350 Managing Emergency Response Operations 3 5 EMC/320



CORE Credits 51

Upper Division Health Administration Electives/En-route certificate coursework

15

TOTAL 120




Bachelor of Science in Health Administration /Long-Term Care (BSHA/LT)







* *














HCS/437 Long-Term Care Administration 3 5 GEN/201 or GEN/127

HCS/433 Dimensions of Health and the Older Adult 3 5 GEN/201 or GEN/127

LTC/315 Alternative Living Environments 3 5 GEN/201 or GEN/127

LTC/328 Legal Perspectives in Aging 3 5 GEN/201 or GEN/127

LTC/310 Social and Community Related Programs and Services 3 5 GEN/201 or GEN/127



CORE Credits 51

Upper Division Health Administration Electives/En-route certificate coursework

15

TOTAL 120


Graduation Requirements: Undergraduate Programs The formal academic exercises of graduation are an important way to celebrate and reflect on academic achievement. Upon completion of their undergraduate degree program, undergraduate students are encouraged to participate in the University of Phoenix graduation ceremonies, held at campuses across the country each fall and spring. Students should familiarize themselves with the proceedings of graduation, including University-sanctioned graduation regalia (“cap and gown”) as well as the schedule of events. In order to graduate and participate in graduation ceremonies, undergraduates must achieve the following: Completion of a minimum of 120 credits that include the following distribution:

• General Education - 45 credits

• Required Course of Study (BSHA) - 51 credits

• Upper Division Health Administration Electives - 15 credits

• Electives - 9 credits

• A minimum of 42 upper division credits

• A minimum grade point average (GPA) of 2.0

• The diploma awarded for this program will read: Bachelor of Science in Health Administration


Section 4: MHA Program (v.003)

4.1 | MHA PROGRAM OVERVIEW

The descriptions and requirements contained in sections 4.1 and 5.1 of the handbook are applicable to versions 3 and 4 of the MHA

program. For previous versions of the MHA program, students should refer to their academic catalog. Students may refer to eCampus

or consult their academic counselor if they are unsure of their program version.





Program Description

The Master of Health Administration (MHA) program prepares leaders who can effectively respond to the dynamic and ever-changing

health care industry. These individuals have a capacity to critically examine and evaluate issues and trends and are influential to the

destiny of a broad and dynamic health care system. Curriculum is tailored to the needs of the health care leader/manager by providing

content in finance, policy, research, technology, quality improvement, economics, and strategic planning. In addition to the

University Learning Goals, graduates of the MHA program will: Create a strategic plan for a health care organization, analyze the

impact of health care policy on delivery and services provided by the industry, evaluate informational technology and security

management needs of health care, utilize data to support quality and performance measure decision-making processes for health

care entities, demonstrate management of organizational finances within the economic environment of various health care

industries, and analyze the impact of various management and leadership theories within health care organizations and delivery

systems. Students can gain additional knowledge through the selection and completion of a 9 credit specialization in their area of

interest.

General MHA Student Learning Objectives

By the end of all MHA programs:

1 Student will be able to create a strategic plan for a health care organization.

2 Students will be able to analyze the impact of health care policy on processes, products and services in the health care

industry.

3 Students will be able to evaluate informational technology and security management needs of health care.

4 Students will be able to evaluate evidenced-based data to support quality and performance measures within the health

care industry.

5 Students will be able to demonstrate management of organizational finances within the economic environment of various

health care industries.

6 Students will be able to analyze the impact of various management and leadership theories within health care

organizations and delivery systems.

4.2 | CONCENTRATION OPTIONS

Education (MHA-ED)

This concentration is designed for nursing and health care professionals who are interested in pursuing or advancing in careers as

faculty in higher educational settings. Those with no background in higher education receive a strong foundation for the many

dimensions of the faculty role. Current educators can update or expand their knowledge in curriculum development, assessment and

evaluation, and instructional strategies.




Specific MHA/ED Student Learning Objectives

In addition to the general MHA SLOs, by the end of the MHA/ED program:

1 Students will create curriculum plans for a health care education program.

2 Students will analyze teaching and learning strategies within health care organizations and educational settings.

3 Students will evaluate the effectiveness of teaching and learning within health care organizations and educational settings.

Gerontology (MHA-GER)

This concentration is designed to provide health care professionals with diverse interdisciplinary backgrounds with the knowledge

and process of aging. Content is designed to provide students with relevant information related to the physical, mental, and social

aspects of gerontology as well as human services, and economic and legal factors that influence elders. With an emerging proportion

of older adults in our society there is a growing market for aging services, which are fueled by products and services for well elders

as well as those elders compromised by chronic illnesses or disabilities. Career opportunities are increasing and are not limited to just

long-term care. Business, industry, community health, federal and local governments, and professional organizations will look to

include workers prepared to understand the needs of this population as a major consumer of their products and services.

Specific MHA/GER Student Learning Objectives

In addition to the general MHA SLOs, by the end of the MHA/GER program:

1 Students will be able to analyze foundational concepts of gerontology to support the health of older adults.

2 Students will be able to evaluate resources available to older adults to support the aging process.

3 Students will be able to analyze business needs to promote gerontology services and products.

Informatics (MHA-INF)

This concentration is designed for health care and nurse professionals who are interested in pursuing or advancing in careers

associated with health care informatics and technology. Individuals with little or no background in informatics receive an overview

of informatics as it relates to delivery within a health care facility. The program is designed to provide the learner with current

knowledge in concepts of health care informatics, systems life cycle, and data management.

Specific MHA/INFO Student Learning Objectives

In addition to the general MHA SLOs, by the end of the MHA/INFO program:

1 Students will explain the application of informatics to databases to improve the performance of the health care industry.

2 Students will explain the principles of privacy and security of health care data.

Sustainability (MHA-SUS)

Students enrolled in the Graduate Health Care Sustainability Management concentration focus on curriculum that is designed to

instill environmental, economical, and social sensitivity and responsibility within the health care industry. This includes covering

concepts like accountability for managing outcomes, reducing costs and waste, and minimizing the environmental impact of health

care systems.

Specific MHA/SUS Student Learning Objectives

In addition to the general MHA SLOs, by the end of the MHA/SUS program:

1 Students will analyze sustainability management concepts from a health care perspective.

2 Students will evaluate federal, state, local, and community regulations and responsibilities of health care sustainability

management.

3 Students will analyze data and outcomes to support the sustainability of health care organizations.

4 Students will differentiate management concepts and skills to enhance the sustainability of health care organizations.


4.3 | ACADEMIC DEGREE REQUIREMENTS

Entry Point Options

Minimum Grade Requirements

Students in all MHA programs are required to achieve a minimum grade of "B" (3.0) in courses listed below. A "B-" grade is not

acceptable. Students who fail to receive a minimum grade of "B" will be scholastically disqualified from the University.

Id Course ID Course Title

HCS/589 Health Care Strategic Management

Students in the MHA/ED program are required to achieve a minimum grade of "C" (2.0) in courses listed below. A "C-" grade is not

acceptable. Students who fail to receive a minimum grade of "C" will be scholastically disqualified from the University.


HSN/540 Teaching and Learning Strategies

HSN/544 Design and Process of Curriculum Development



MHA


Course Course Name Credit Weeks Pre-requisite

HCS/504 Introduction to Graduate Study in Health Sciences/Nursing

1 3 None

HCS/531 Health Care Organizations and Delivery Systems

3 6 HCS/504

HCS/577 Financial Management in Health Care 3 6 HCS/504, HCS/531

HCS/552 Health Care Economics 3 6 HCS/504, HCS/531

HCS/588 Measuring Performance Standards 3 6 HCS/504, HCS/531

HCS/533 Health Information Systems 3 6 HCS/504, HCS/531

HCS/514 Managing in Today's Health Care Organizations

3 6 HCS/504, HCS/531

HCS/550 Health Care Policy 3 6 HCS/504, HCS/531

HCS/545 Health Law and Ethics 3 6 HCS/504, HCS/531

ELECTIVE 1 Elective - choose from HCS/535, HCS/539, HCS/548, HCS/567, HCS/587, HCS/591

3 6 HCS/504, HCS/531


3 6 HCS/504, HCS/531

HCS/525 Leadership 3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area

HCS/529 Contemporary Health Care Facility Design

3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area

HCS/542 Health Care Research 3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area

HCS/589 Capstone - Health Care Strategic Management

3 6 All Previous Coursework

Core 34

Concentration 9

TOTAL PROGRAM CREDITS 43

Elective and Concentration Courses The elective and concentration courses detailed on the next two pages may be taken in lieu of the standard MHA elective and concentration courses listed above, to complete the MHA degree with a specialized concentration in one of four disciplines, including education, gerontology, informatics, or sustainability management.


MHA/ED



3 6 HCS/504, HCS/531


3 6 HCS/504, HCS/531

HSN/540 Teaching and Learning Strategies 3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area

HSN/544 Design and Process of Curriculum Development


HCS/549 Evaluation Methodology 3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area

MHA/GER


ELECTIVE 1 Elective - choose from HCS/535, HCS/539, HCS/567, HCS/587, HCS/591

3 6 HCS/504, HCS/531


3 6 HCS/504, HCS/531

HCS/548 Foundations of Gerontology 3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area

HCS/551 Biological and Psychological Aspects of Aging

3 6 HCS/548

HCS/557 Social and Cultural Aspects of Aging 3 6 HCS/551

MHA/INF



3 6 HCS/504, HCS/531


3 6 HCS/504, HCS/531

HCI/500 Concepts of Health Care Informatics 3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area

HCI/510 Systems Life Cycle 3 6 HCI/500

HCI/520 Data Management and Design 3 6 HCI/500


MHA/SUS



3 6 HCS/504, HCS/531


3 6 HCS/504, HCS/531

HCS/591 Creating a Sustainable Health Care Organization


HCS/593 Economics of Sustainability 3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area

HCS/596 Issues in Environmental Sustainability 3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area

Capstone

The capstone is the culminating experience of the MHA program. It encompasses learning from all graduate coursework completed

during the MHA, and is intended to be a demonstration of students’ mastery of the content. The capstone course is HCS/589. The

focus of this course is on creating a strategic plan that explores consumer demand, market volatility, and regulatory and fiscal

constraints.

Provisional Admission Status

The academic catalog contains the most up to date version of Entry Point Options. Students who are enrolled can view their applicable

academic catalog on the program tab of their eCampus at https://portal.phoenix.edu/te/AcademicPlan/index.html#/programs.

Students who are not enrolled can view academic catalogs at www.phoenix.edu/programs/degree-programs/academic-catalog.html.

Graduation Requirements: Graduate Programs

The formal academic exercises of graduation are an important way to celebrate and reflect on academic achievement. Upon

completion of their graduate degree program, graduate students are encouraged to participate in the University of Phoenix

graduation ceremonies, held at campuses across the country each fall and spring.

Students should familiarize themselves with the proceedings of graduation, including University-sanctioned graduation regalia (“cap

and gown”) as well as the schedule of events. In order to graduate and participate in graduation ceremonies, graduate students must

achieve the following:

• Complete all credits in the required course of study

• Achieve minimum grade point average (GPA) of 3.0

• Meet the residency requirements of 34 credits through University of Phoenix

• Complete all required coursework within 5 years




Section 5: MHA Program (v.004)

5.1 | MHA PROGRAM OVERVIEW

The descriptions and requirements contained in sections 4.1 and 5.1 of the handbook are applicable to versions 3 and 4 of the MHA

program. For previous versions of the MHA program, students should refer to their academic catalog. Students may refer to eCampus

or consult their academic counselor if they are unsure of their program version.





MHA Program Description

The Master of Health Administration v004 provides leaders and aspiring leaders in the health sector with the insight and skills

necessary to drive the future of healthcare by facilitating cross-system transformation and improving outcomes for patients,

populations, and providers. The program’s curriculum, built via close collaboration with industry and academic experts, anticipates

emerging needs trends in the health sector. Areas of inquiry include industry and organizational dynamics in the health sector,

visioning the future, forming strategic relationships, leading with authenticity in health care systems, creating a sustainable personal

legacy, and transformation and execution in diverse health system contexts.

MHA Student Learning Objectives

By the end of all MHA programs:

1 Students will evaluate industry and organizational dynamics in the healthcare environment.

2 Students will generate core business strategies based on innovative concepts developed.

3 Students will construct strategic health care relationships with diverse stakeholders to achieve business objectives.

4 Students will develop a leadership identity that reflects traits required in complex healthcare environments.

5 Students will produce a personal legacy that fosters investment in people and the community to drive the future of

healthcare.

6 Students will create an operational improvement plan that addresses transformation, communication, and execution

elements within the health sector.

5.2 | CONCENTRATION OPTIONS

General Program Description

The Master of Health Administration provides leaders and aspiring leaders in the health sector by providing the competencies

necessary to drive the future of healthcare through effective facilitation of cross-system transformation and the improvement of

health outcomes for patients, populations, and providers. Areas of inquiry include industry and organizational dynamics, visioning

the future, forming strategic relationships, leading with authenticity, creating a sustainable personal legacy, and transformation and

execution in diverse health system contexts. As the health industry continues to undergo unprecedented growth, “health” is

beginning to encompass everything from patient care to community engagement to overarching system design. The curricular

framework for the newest version of the MHA is provided by the industry standard American College of Healthcare Executives (ACHE).

The program provides UOPX students with an academically-rigorous and integrated experience that requires both critical thinking

and creativity, while remaining aligned to professional and industry standards.

Education (MHA/ED) Concentration Description

The concentration in Education is designed for health care professional who are interested in pursuing or advancing a career in an

academic institution and/or corporate setting in the health sector. Learners are provided with a foundation in educational theory and

practice. Students may choose to focus on traditional faculty accountabilities and/or corporate training responsibilities within health

care organizations for design and dissemination of curricula. Topics include adult learning theory, curriculum development,

assessment and evaluation, and best practice in instructions in diverse settings.




Specific MHA/ED Student Learning Objectives

In addition to the general MHA SLOs, by the end of the MHA/ED program:

1 Learners will critique teaching and learning strategies related to andragogy and those strategies’ applicability in health

care organizations and academic settings.

2 Learners will evaluate the effectiveness of different types of curricular offerings across diverse health care organizations

and educational settings.

3 Learners will create a curricular framework that includes the specifics of program mission and objectives, course content,

and assessment mechanisms.

Gerontology (MHA/GER) Concentration Description

The concentration in Gerontology addresses the diverse needs of aging populations, focusing on the existing systems and emerging

policy and social initiatives that inform the care continuum for these individuals now and in the future. Content includes exploration

and critique of the environments and facilities that provide resources to aging populations, an entrepreneurial perspective on how

to shape the industry in a way that is aging-centric, and strategies for improving health outcomes for these populations with an acute

awareness of the complexity of existing cultural, economic, and legal factors.

Specific MHA/GER Student Learning Objectives

In addition to the general MHA SLOs, by the end of the MHA/GER program:

1 Learners will distinguish concepts foundational to gerontology that support the diverse health needs of older adults across

the care continuum.

2 Learners will appraise, from an administrative perspective, the resources available to older adults to determine these resources’ efficacy in supporting the aging process.

3 Students will assess diverse gerontology-focused organizations to identify entrepreneurial/entrepreneurial opportunities

to improve health outcomes of older adults.

Informatics (MHA/INF) Concentration Description

The concentration in Informatics presents informatics as the strategic acquisition, interpretation, and utilization of data to lead

organizations in the health sector. The focus of the program is on informatics as an evolving and interdisciplinary field related to the

sourcing, compiling, and synthesis or data across the health sector. Topics include staffing to meet an organization’s informatics

needs, assessing the interoperability of systems, effectively sourcing data from the repositories within and outside the organization,

and presenting data in health organization contexts. Also presented are emerging best practices administrators need to successfully

address quality, safety, and cost of care, and lead data-driven initiatives that place the patient consumer at the center of care.

Specific MHA/INFO Student Learning Objectives

In addition to the general MHA SLOs, by the end of the MHA/INFO program:

1 Learners will analyze informatics in health administration contexts to inform strategic data sourcing and decision-making.

2 Learners will distinguish the ways in which data are utilized across diverse health information systems.

3 Learners will critique health information system implementation and interaction across the health sector.

Sustainability (MHA-SUS) Concentration Description

The concentration in Sustainability Management prepares learners and aspiring leaders to cultivate environmental, economic, and

social sensitivities to address the footprint of the health care industry. Content includes strategies to successfully navigate resource

and supply chain use in health care contexts, engagement with the community regarding the health and well-being of current and

future generations, as well as the implications of sustainability initiatives and the “triple bottom line” in the health care sector.


Specific MHA/SUS Student Learning Objectives

In addition to the general MHA SLOs, by the end of the MHA/SUS program:

1 Learners will evaluate the intersection of environment, community, and economy that serves as a foundation for

managing sustainability in health care.

2 Learners will evaluate, from a health administration perspective, regulatory mechanisms and agencies that influence or

monitor sustainability in health sector contexts.

3 Learners will evaluate data and outcomes to create effective strategies for leading sustainability efforts in diverse health

care organizations.


Entry Point Options

Minimum Grade Requirements

Students in all MHA v004 programs are required to achieve a minimum grade of "B" (3.0) in courses listed below. A "B-" grade is not



MHA, MHA/ED, MHA/GER, MHA/INF, MHA/SUS

MHA/542 Leading With Authenticity in The Health Sector

MHA/599 Capstone: Leading the Organization Through Change

Additionally, students taking the following concentrations are also required to achieve a minimum grade of "B" (3.0) in courses listed

below. A "B-" grade is not acceptable. Students who fail to receive a minimum grade of "B" will be scholastically disqualified from the

University.


MHA/ED

HPE/540 Teaching and Learning in Health Professions Education

HPE/544 Curriculum Development in Health Professions Contexts

HPE/549 Evaluation and Assessment Methodologies

MHA/GER

GHA/548 Foundations of Gerontology for Health Administrators

GHA/551 Biological and Psychological Aspects of Aging

GHA/557 Social and Cultural Aspects of Aging

MHA/INF

HINF/500 Informatics for Health Administration

HINF/510 The Systems Life Cycle

HINF/520 Data Management and Design in Health Administration

MHA/SUS

SMH/591 Creating a Sustainable Health Care Organization

SMH/593 The Economics of Health Care Sustainability

SMH/596 Issues in Environmental Sustainability



MHA v.004

Course Id Course Title Credits Length Prerequisites

MHA/505 Systems Thinking in Health Care Environments 3 6 weeks

MHA/506 Ethical Marketing: The New Health Care Economics 3 6 weeks MHA/505

MHA/507 Leveraging Informatics in The Health Sector 3 6 weeks MHA/505

MHA/508 Navigating The Regulatory Environment In Health Care 3 6 weeks MHA/505

MHA/515 Scanning The Health Sector as an Industry Expert 3 6 weeks MHA/506 , MHA/507 ,

MHA/508

MHA/516 Operating in Structure: Health Sector Policy and Governance

3 6 weeks MHA/506 , MHA/507 ,

MHA/508

MHA/520 Sector Stakeholders: Identifying and Cultivating Alliances 3 6 weeks MHA/515 , MHA/516

MHA/542 Leading With Authenticity in The Health Sector 3 6 weeks MHA/520

MHA/543 Tackling The Talent War in The Health Sector 3 6 weeks MHA/520

MHA/560 Creating A Sustainable Legacy: Healthy Communities 3 6 weeks MHA/542 , MHA/543

MHA/598 Leveraging Results To Build Brand In The Health Sector 3 6 weeks MHA/560

MHA/599 Capstone: Leading the Organization Through Change 3 6 weeks MHA/598

MHA/ED v.004






MHA/515 Scanning The Health Sector as an Industry Expert 3 6 weeks MHA/506 , MHA/507 ,

MHA/508


3 6 weeks MHA/506 , MHA/507 ,

MHA/508





HPE/540 Teaching and Learning in Health Professions Education 3 6 weeks MHA/560

HPE/544 Curriculum Development in Health Professions Contexts 3 6 weeks HPE/540

HPE/549 Evaluation and Assessment Methodologies 3 6 weeks HPE/544

MHA/598 Leveraging Results To Build Brand In The Health Sector 3 6 weeks HPE/549



MHA/GER v.004






MHA/515 Scanning The Health Sector as an Industry Expert 3 6 weeks MHA/506 , MHA/507 , MHA/508


3 6 weeks MHA/506 , MHA/507 , MHA/508





GHA/548 Foundations of Gerontology for Health Administrators 3 6 weeks MHA/560

GHA/551 Biological and Psychological Aspects of Aging 3 6 weeks GHA/548

GHA/557 Social and Cultural Aspects of Aging 3 6 weeks GHA/551

MHA/598 Leveraging Results To Build Brand In The Health Sector 3 6 weeks GHA/557


MHA/INF v.004





MHA/515 Scanning The Health Sector as an Industry Expert 3 6 weeks MHA/506 , MHA/508


3 6 weeks MHA/506 , MHA/508





HINF/500 Informatics for Health Administration 3 6 weeks MHA/560

HINF/520 Data Management and Design in Health Administration 3 6 weeks HINF/500

HINF/510 The Systems Life Cycle 3 6 weeks HINF/520

MHA/598 Leveraging Results To Build Brand In The Health Sector 3 6 weeks HINF/510



MHA/SUS v.004






MHA/515 Scanning The Health Sector as an Industry Expert 3 6 weeks MHA/506 , MHA/507 , MHA/508


3 6 weeks MHA/506 , MHA/507 , MHA/508




SMH/591 Creating a Sustainable Health Care Organization 3 6 weeks MHA/543

SMH/593 The Economics of Health Care Sustainability 3 6 weeks SMH/591

SMH/596 Issues in Environmental Sustainability 3 6 weeks SMH/593

MHA/598 Leveraging Results To Build Brand In The Health Sector 3 6 weeks SMH/596


Capstone

The capstone is the culminating experience of the MHA program. It encompasses learning from all graduate coursework completed

during the MHA, and is intended to be a demonstration of students’ mastery of the content. The capstone course is MHA/599. The

focus of this course is on creating a strategic plan that explores consumer demand, market volatility, and regulatory and fiscal

constraints.

Provisional Admission Status

The academic catalog contains the most up to date version of Entry Point Options. Students who are enrolled can view their applicable

academic catalog on the program tab of their eCampus at https://portal.phoenix.edu/te/AcademicPlan/index.html#/programs.

Students who are not enrolled can view academic catalogs at www.phoenix.edu/programs/degree-programs/academic-catalog.html.

Graduation Requirements: Graduate Programs

The formal academic exercises of graduation are an important way to celebrate and reflect on academic achievement. Upon

completion of their graduate degree program, graduate students are encouraged to participate in the University of Phoenix

graduation ceremonies, held at campuses across the country each fall and spring.

Students should familiarize themselves with the proceedings of graduation, including University-sanctioned graduation regalia (“cap

and gown”) as well as the schedule of events. In order to graduate and participate in graduation ceremonies, graduate students must

achieve the following:



• Meet the residency requirements of credits earned through University of Phoenix (no more than 9 credits may be waived)





Section 6: MHA/MBA Program (v. 001)

6.1 | PROGRAM OVERVIEW

Program Descriptions Master of Health Administration (MHA)/Master of Business Administration (MBA)

The Master of Health Administration (MHA)/Master of Business Administration (MBA) dual degree program prepares leaders who

can effectively respond to the dynamic and ever-changing health care industry while providing in-depth knowledge to business

management practices. The dual degree provides graduates with a distinct edge and greater flexibility in shaping a meaningful career

by covering essential business knowledge and industry-specific skills. Students have the capacity to critically examine and evaluate

issues and trends that are influential to the destiny of a broad and evolving health care system. Curriculum is tailored to the needs of

the health care business leader by providing content in areas like finance, policy, research, technology, human resources, economics,

marketing, and strategic planning. The program also emphasizes the identification, analysis, and solution of complex management

problems for a growing industry. In addition, the dual degree offers students to customize the curriculum by selecting elective courses

to maximize career goals and opportunities.

**Note: Two diplomas will be awarded for this degree.


Minimum Grade Requirement

Students in this program are required to achieve a minimum grade of "B" (3.0) in the course list below. A "B-" grade is not


Id Course ID Course Title

HCS/589 Health Care Strategic Management

Graduation Requirements: Dual Degree The formal academic exercises of graduation are an important way to celebrate and reflect on academic achievement. Upon completion of their graduate degree program, graduate students are encouraged to participate in the University of Phoenix graduation ceremonies, held at campuses across the country each fall and spring. Students should familiarize themselves with the proceedings of graduation, including University-sanctioned graduation regalia (“cap and gown”) as well as the schedule of events. In order to graduate and participate in graduation ceremonies, graduate students must achieve the following:



• Meet the residency requirements of 46 credits through University of Phoenix



Required Sequence and Prerequisites

MHA/MBA



HCS/504 Introduction to Graduate Study in Health Sciences/Nursing 1 3 None

HCS/531 Health Care Organizations and Delivery Systems 3 6 HCS/504

MGT/521 Management 3 6 HCS/531

HRM/531 Human Capital Management 3 6 MGT/521

HCS/545 Health Law and Ethics 3 6 HCS/531

HCS/550 Health Care Policy 3 6 HCS/531

LDR/531 Organizational Leadership 3 6 MGT/521

QRB/501 Quantitative Reasoning for Business 3 6 MGT/521

HCS/588 Measuring Performance Standards 3 6 HCS/531

HCS/552 Health Care Economics 3 6 HCS/531

ACC/561 Accounting 3 6 MGT/521

HCS/577 Financial Management in Health Care 3 6 HCS/531

OPS/571 Operations Management 3 6 MGT/521

MKT/571 Marketing 3 6 MGT/521

HCS/529 Contemporary Health Care Facility Design 3 6 HCS/531

HCS/533 Health Information Systems 3 6 HCS/531

QNT/561 Applied Business Research and Statistics 3 6 QRB/501

Elective 1 Elective - choose from HCS/535, HCS/539, HCS/548, HCS/567, HCS/587, HCS/591 3 6 HCS/531

Elective 2 Elective - choose from HCS/535, HCS/539, HCS/548, HCS/567, HCS/587, HCS/591 3 6 HCS/531

HCS/589 Capstone - Health Care Strategic Management 3 6 All Previous Coursework

TOTAL PROGRAM CREDITS 58 117

(approx. 2.25 years)


Section 7: Certificates

7.1 | UNDERGRADUATE CERTIFICATES

Program Descriptions Lower Division - Electronic Health Records Fundamentals Certificate - CERT/EHRF v001 This certificate will provide a foundation of content needed to become an Electronic Health Records (EHR) specialist. While duties

may vary, they will include entering data related to diagnostic procedures, diseases, and general health history information. EHR

specialists ensure a patient’s health information is correct and assist with daily office operations. Students will be introduced to a

current electronic health records system application in the certificate program. The concepts learned in this program align to national

electronic health record specialist certification exam content.



HCS/120 Medical Terminology for Health Care Professionals 3 5

HCS/131 Business Communication Skills for Health Care Professionals

3 5 HCS/120

HCS/245 Introduction to Health and Disease 3 5 HCS/120

HCS/235 Health Care Delivery in the U. S. 3 5 HCS/131


HCIS/250 Structure, Design and Tools of Electronic Health Records 3 7 HCIS/140

HCIS/270 Application of Electronic Health Records 3 5 HCIS/250


Lower Division - Health and Wellness Administration Foundations Certificate - CERT/HWAF v001 This certificate will provide an introductory overview of concepts such as an introduction to health care delivery, communication skills, medical terminology, health care information systems, the regulatory environment, and patient records. These concepts are needed to work in an entry level aspect of the health and wellness industry, such as a medical spa, weight management clinic, physician front office or clinic. The concepts learned align to the Certified Medical Administrative Assistant (CMAA) national

certification exam content offered through the National Healthcareer Association®.



HCS/120 Medical Terminology for Health Care Professionals 3 5

HCS/131 Business Communication Skills for Health Care Professionals

3 5 HCS/120

HCS/245 Introduction to Health and Disease 3 5 HCS/120

HCS/235 Health Care Delivery in the U. S. 3 5 HCS/131


HCS/182 Introduction to Financial Concepts 3 5 HCIS/140

HCS/224 Health Care Office Management 3 5 HCIS/140



Lower Division - Medical Records Certificate - CERT/MR v001 The certificate in Medical Records lays a foundation for further study in health care medical records at the undergraduate level. Topics

focus on anatomy and physiology related terminology and disease diagnosis, medical billing and coding, medical insurance processes,

and medical claims processing and compliance. Software instruction synthesizes a variety of records processes common in medical

facilities. Completion of the program allows a student to sit for the Certified Billing and Coding Specialist (CBCS) a national certification

offered through the National Healthcareer Association®. In addition, students seeking to extend their professional career and

educational experience can easily transition into the Bachelors of Science in Health Administration.


Courses Course Name Credit Weeks Pre-requisite

HCS/131 Business Communication Skills for Health Care Professionals 3 5

HCS/235 Health Care Delivery in the U. S. 3 5


HCS/214 Anatomy and Physiology I 3 5 HCS/235, HCS/131, HCIS/140

HCS/216 Anatomy and Physiology II 3 5 HCS/214

HCR/202 Medical Insurance 3 5 HCS/216

HCR/201 Medical Billing and Coding 3 5 HCR/202

HCR/203 Medical Claims Processing and Compliance 3 5 HCR/201


Upper Division - Emergency Management Certificate - EMY v001*

This certificate is designed for EMTs, first responders, firefighters, or any other emergency personnel that want to expand their

knowledge and skills related to emergency management. Focus will be on principles of emergency management,

managing emergency response operations, and planning and preparedness of emergency situations.



GEN/200 Foundations for General Education and Professional Success 3 5

EMC/310 Principles of Emergency Management 3 5 GEN/200

EMC/330 Political and Policy Issues for Emergency Management 3 5 EMC/310

EMC/340 Emergency Services and the Community 3 5 EMC/310

EMC/320 Emergency Preparedness and Planning 3 5 EMC/330, EMC/340

EMC/350 Managing Emergency Response Operations 3 5 EMC/320





Upper Division - Health Management Certificate - HM v001 This certificate is designed to provide a framework in health care management concepts. The courses will provide perspectives related

to health care delivery services, health care management and human resources, financial accounting concepts, as well as an

introduction to the legal and regulatory aspects in health care.



GEN/200 Foundations for General Education and Professional Success 3 5 None

HCS/235 Health Care Delivery in the U.S 3 5 GEN/200

HM Elective 1 HCS/325, HCS/335, HCS/341, HCS/405, 3 5 GEN/200, HCS/235

HM Elective 2 HCS/325, HCS/335, HCS/341, HCS/405, HCS/430, HCS/446, HCS/457, HCS/483

3 5 GEN/200, HCS/235


3 5 GEN/200, HCS/235


3 5 GEN/200, HCS/235


Upper Division - Long Term Care Certificate - LTC v001

As the needs of the long-term care population evolve, there is a growing market for long-term care products and services. The long-

term care certificate focuses on increasing the knowledge and skills essential to work with various populations across the life span

that require long-term care. Courses focus on long-term care administration, health and wellness, legal issues and perspectives,

programs and services, as well as alternative living environments for populations that require long-term care.



GEN/200 Foundations for General Education and Professional Success 3 5 None

HCS/437 Long-Term Care Administration 3 5 GEN/200

HCS/433 Dimensions of Health and the Older Adult 3 5 GEN/200

LTC/315 Alternative Living Environments 3 5 GEN/200

LTC/328 Legal Perspectives in Aging 3 5 GEN/200

LTC/310 Social and Community Related Programs and Services 3 5 GEN/200



7.2 | GRADUATE CERTIFICATES

Program Descriptions Graduate Health Care Sustainability Management Certificate - CERT/G-HCS v001 Students enrolled in the Graduate Health Care Sustainability Management Certificate focus on curriculum that is designed to instill

environmental, economical, and social sensitivity and responsibility within the health care industry. This includes covering concepts

such as accountability for managing outcomes, reducing costs and waste, and minimizing the environmental impact of health care

systems.



HCS/504 Introduction to Graduate Study in Health Sciences/Nursing 1 3 None

HCS/591 Creating a Sustainable Health Care Organization 3 6 HCS/504

HCS/593 Economics of Sustainability 3 6 HCS/504

HCS/596 Issues in Environmental Sustainability 3 6 HCS/504


Gerontology Health Care Certificate - GHC v001

This program is designed to provide health care professionals with diverse interdisciplinary backgrounds with the knowledge and

process of aging. Content is designed to provide students with relevant information related to the physical, mental, and social aspects

of gerontology as well as human services, economic and legal factors that influence elders. With an emerging proportion of older

adults in our society there is a growing market for aging services which are fueled by products and services for well elders as well as

those elders compromised by chronic illnesses or disabilities.



HCS/548 Foundations of Gerontology 3 6

HCS/551 Biological and Psychological Aspects of Aging 3 6 HCS/548, HCS/548

HCS/557 Social and Cultural Aspects of Aging 3 6 HCS/551

HCS/565 Organization and Management of Aging Services 3 6 HCS/557


Graduate Health Care Informatics Certificate - CERT/HCI v001 This certificate program is designed for health care and nurse professionals interested in pursuing or advancing in careers associated

with health care informatics and technology. Individuals with little or no background in Informatics receive an overview of informatics

as it relates to delivery within a health care facility. The program is designed to provide the learner with current knowledge in concepts

of health care informatics, systems life cycle, and data management. The 10 credit-bearing specialization is available as a certificate

program for post-baccalaureate students. The four courses in the informatics specialization certificate program are available at

campuses offering nursing or health care degree programs using a variety of delivery methods.




HCS/504 Introduction to Graduate Study in Health Sciences/Nursing

1 3 None

HCI/500 Concepts of Health Care Informatics 3 6 HCS/504

HCI/510 Systems Life Cycle 3 6 HCI/500

HCI/520 Data Management and Design 3 6 HCI/500


Nursing/Health Care Education Certificate - CERT/NHCE v001* This certificate is designed for health care and nursing professionals interested in pursuing or advancing in careers as faculty in

educational or service settings. Those with no background in higher education receive a strong foundation for the many dimensions

of the faculty role. Current educators can update or expand their knowledge in curriculum development, assessment and evaluation,

and instructional strategies. This credit-bearing certificate program is for post-baccalaureate students. The four courses in the

education specialization/certificate program are available at campuses offering nursing or health care degree programs using on-

ground or Flexnet delivery, as well as through the online campus.



HSN/548 Role of the Health Care/Nursing Educator 3 6

HSN/540 Teaching and Learning Strategies 3 6

HSN/544 Design and Process of Curriculum Development 3 6

HSN/552 Assessment and Evaluation of Learning 3 6


*Note: The CERT/NCHE program was retired on October 1, 2016. All students entering prior to this date will continue through the


2016-2017 health services administration program handbook for · pdf file ·...

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