Chief executives working together

2015 Senior Managers' Program - Michigan

Senior Managers' Program - Michigan (SMP- MI) provides a practical hands-on approach to learning. Each session offers new ideas and perspectives to address the challenges faced by today’s managers and executives.

SMP 2015 EXPERTS• Ian Altman• Bob Anderson• Beth Bratkovic• Ian MacDougall

[2]

TEC is an international membership organization dedicated to the professional and personal development of CEOs, presidents and business owners. TEC members have access to Resource Specialists, all of whom are experts in their fields. The Senior Managers’ Program -Michigan (SMP- MI) has been established to expose our members’ management teams to TEC’s top Resource Specialists.

SMP-MI is a highly interactive workshop experience where tried and true practices are revisited, new ideas & concepts are introduced and traditional management philosophies arechallenged. The series features four sessions (8:00 a.m. to noon) throughout the year.

Focusing on a wide variety of topics, SMP-MI provides participants with tangible, practical ideas that are easily implemented. SMP’s balanced programming benefits all disciplines of an organization from human resources to finance, from customer service to sales and marketing. Additionally,SMP-MI provides participants with a forum to regularly network with peers across industry lines.

The Resource Specialists selected for this program are among the best that TEC has to offer. They have faced many of the same challenges that participants face and share their knowledge and SMP-MI experience in unique interactive setting.

WHAT IS SMP-MICHIGAN?

SMP MISSIONTo provide a resource for

the continual development of executives and

managers through an interactive educational workshop experience where new ideas and

practices are generated.

[3]

2015 SCHEDULE

Sessions begin just before 8:00 a.m. with a full, buffet breakfast and networking opportunities and conclude by noon.

Our Resource Specialist’s presentation begins at 8:30 a.m.

PRESENTER TOPIC DATE LOCATIONBeth Bratkovic “Action Dialogue: Piercing

Conversations”Wed., March 4, 2015 Grand Rapids

Ian Altman “Let Them Sell You To Grow Revenue”

Wed., May 6, 2015 Grand Rapids

Ian MacDougall “The Theory of Organization Lifecycles:

An Analysis of How Organizations Grow, Why They

Die and What to Do About This”

Wed., October 14, 2015 Grand Rapids

Bob Anderson “Harnessing the Power of Emotionally Intelligent

Leadership”

Wed., December 2, 2015 Grand Rapids

[4]

Beth Bratkovic

ABOUT THE PRESENTATIONTom Peters, author of In Search of Excellence, has said that management enemy number-one is misinformation. This is especially true for CEO's. Their effectiveness is contingent on the quality of the information used to solve problems and make decisions, and CEO's are largely dependent on their subordinates for the accuracy and timeliness of this information. Yet because the CEO is the pinnacle of authority in an organization, people are often reticent to speak candidly and directly about tough issues affecting the business. As a result, CEO's are often subject to high levels of information cover-up, distortion and misinformation. This problem tends to increase precisely when it is most problematic: when a pressing organizational issue demands timely, accurate, clear information. In this highly interactive workshop, Beth Bratkovic works with members to help them learn a rigorous, highly usable method for crafting conversations that answer this critical question: "how can I be honest, direct and authentic in confronting tough issues in a way that actually educates and encourages others to do the same?" Value to Members & Participants: This workshop is valuable for anyone interested in taking personal responsibility for creating more robust and highly effective patterns of communication in the business. A strong emphasis is placed on using these skills in the workshop so that members walk out with a strong conceptual framework and tangible new skills. Members will learn to:

• Promote rigorous conversations about tough business issues that generate openness and trust. • Work more effectively with difficult people. • Increase the quality of collaborative problem solving and decision making. • Create conditions which enable the people around them to act with higher levels of candor, respect and responsibility.

• Moderate crippling psychological binds that hamper executive effectiveness. • Work with an extraordinary "presence of mind" when facing stiff challenges. • Help your team more effectively navigate non- routine problems and complex issues. • Decrease the counter-productive politics, game-playing and one-up-manship that hampers personal and organizational performance.

ABOUT BETH BRATKOVICBeth Bratkovic has been an Organization Development and Training professional for over 25 years. She is the owner of KIS (Keepin’ it simple) Consulting, which features facilitated leadership courses for all levels of management, key note speaking and organization development consulting focusing on Conversational Capacity and her book, “Leadership and Rock & Roll: Integrating Leadership into Every Area of Your Life,” a book sharing a multitude of anecdotes, stories and action items to practice leadership. Beth has her Master’s degree from Loyola University from their CORD (Center for Organization Development) program.

Beth is known for her energy and expedience when accomplishing work. She gets work done at the speed of business. Her clients have described her as having energy that is untouchable, task focused and a strong drive for excellence, but also possessing a unique ability to relate and work extremely well with a diverse group of people from many walks of life. She is inspiring and motivational, and will encourage people to step outside of their comfort zones and experience learning in a whole new way.

“Action Dialogue: Piercing Conversations”

Mar. 4 - SpringHill Suites Marriott – Grand Rapids

[5]

Ian Altman

ABOUT THE PRESENTATIONDiscover how to flip the traditional sales process on its head to grow revenue. Ian Altman shares the principles found within his bestselling books: Same Side Selling – A Radical Approach to Break Through Sales Barriers, and Upside Down Selling - An Integrity-based Sales Approach to Avoid Being Predictable. Ian combines real-world experience of how he grew his businesses from zero to more than $1 billion in value, with fresh research to empower attendees with tools they can immediately put to work.

Typical challenges that attendees face:

• "We have great stuff, but our message is falling on deaf ears - prospects see us as a commodity."

• "We waste a ton of time and resources pursuing opportunities that do not generate revenue."

• "It seems like every opportunity we pursue ends up being just about price."

• "We can't seem to get our entire organization to play a role in growing revenue."

Value to Members: Attendees will discover how to:

• Stand out from the competition

• Engage your entire organization to grow revenue with integrity

• Get on the same-side with your clients as a trusted advisor, not a slimy salesperson

• Define where to focus your activities to maximize revenue per invested dollar

• Empower your team to more effectively handle pricing pressure

ABOUT IAN ALTMANIan Altman helps CEOs and other executives discover how to engage their entire teams to grow business with integrity, and shift conversations from price to value. Ian is the bestselling author of Upside Down Selling (May 2012) and Same Side Selling (Idea Press, May 2014). He served as CEO of technology and professional service companies for two decades before selling them. He then served as managing director of the parent entity as he grew valuation from $100 million to more than $1 billion in just three years. Ian's weekly articles appear in The Huffington Post, Business2Community.com and other syndicated on-line publications along with his popular blog on GrowMyRevenue.com.

“Let Them Sell You to Grow Revenue”

May 6 - Hilton – Grand Rapids

[6]

Ian MacDougall

Oct. 14 - Hilton – Grand Rapids

ABOUT THE PRESENTATIONIn this presentation, MacDougall describes the four roles that an organization must perform in order to be profitable in the long and short run. MacDougall then analyzes how and why these roles change in importance as organizations grow and age. The lifecycle theory suggests that all organizations will experience predictable problems depending upon where they are in their lifecycle. Some of these problems are transitionary in nature or "normal." Others are "abnormal" or pathological and may include affairs, infant mortality, the founder's trap, premature aging, suicide, sell-out or divorce. Unless treated, these "abnormal" problems will prevent the organization from reaching the prime of its life. MacDougall also identifies the causes of organizational aging and explains how to recognize and treat these symptoms.

ABOUT IAN MACDOUGALLIan MacDougall has been a TEC/Vistage resource since 1987 and has delivered hundreds of presentations to groups from Shanghai to Sheboygan. He is the Founder of Corporate LifeCycles Associates Inc. - a consulting firm which specializes in large-scale organizational change – including lifecycle diagnosis, organization mission, values, strategy, structure, accountability and reward systems. The mission of Corporate Lifecycles is to make organizational change more effective and to liberate the client from reliance on consultants as quickly as possible. Corporate LifeCycles recognizes that consultants can never match the cumulative knowledge resident within the client organization, and so our core change management process -- Pathway to Prime® -- seeks to incorporate that knowledge and experience into each diagnosis and prescription. We help our client discover their own solutions and in this way build ownership and commit-ment to implementation. We believe that while ideas are a commodity – execution is not.

Prior to founding Corporate LifeCycles, Mr. MacDougall was President and Senior Associate of Adizes Associates, Inc. in Los Angeles, California. Ian MacDougall has consulted with government agencies as well as small, medium and large corporations worldwide in a diverse range of industries, including aerospace, defense, manufacturing, publishing, retail, high technology, financial services, telecommunications and higher education. His clients have included the New York University Center for Entrepreneurial Studies, Hunt Oil Company, The Conference Board, Rip Curl, Domino’s Pizza, Bank of America, The Franklin Mint, Los Angeles County Department of Children’s Services, Banc One Leasing, TEC Florida, Vistage, Thomson Professional Publishing, Earle Palmer Brown, EDS, Minnesota Mutual Life Insurance, Truworths Stores, United States Naval Weapons Research, Shell Oil, Thomson Newspapers, The Thomson Corporation, Charles Schwab & Co., Knight - Ridder, The Automobile Association of America (AAA), Vodafone, UCLA Graduate School of Business, NETg, Innodata- Isogen, The Reykjavik Art Museum, Medical Media Holdings, MP Investment Bank, Enterprise Ireland, PENTON Media, New Hope, Houghton Mifflin Harcourt and the University of Applied Sciences, Ludwigshafen, Germany.

Ian MacDougall was born in Scotland, educated in Scotland, England and the United States and makes his home in South Florida.

“The Theory of Organization Lifecycles: An Analysis of HowOrganizations Grow, Why They Die & What to Do About This”

[7]

Bob Anderson

Dec. 2 - Hilton – Grand Rapids

ABOUT THE PRESENTATIONIn this presentation, Bob Anderson will facilitate an interactive workshop based on Emotional Intelligence/Emotional Quotient (EI/EQ) awareness and skill development. Key issues covered include:• What is Emotional Intelligence— how EI/EQ differs from IQ

• The business case for EQ — how developing it translates into bottom line results

• Your role as leader in developing your Emotional Intelligence — why should you?

• Techniques to help you continually develop your EQ

• How do you build EQ as an organizational capacity?

Research suggests that the higher you go in an organization, the more EQ matters. In a study of more than 515 senior global executives, the most successful had the strongest emotional intelligence. A recent Harvard University study reveals that up to 95% of success in leadership is attributed to EI/EQ.

Value to Members: Members will leave with techniques, strategies, and an action plan to develop their EQ. At the organizational level, members will learn how to assess their organization's ability to develop emotionally intelligent leaders and will understand the impact of doing so as it affects their bottom line.

ABOUT BOB ANDERSONBob Anderson is the co-founder of Leading Challenges. He is a dynamic facilitator, performance coach and international keynote speaker who is driven by the desire to create individuals and organizations that are emotionally intelligent. Fluent in Spanish and conversational in Portuguese and Korean, Bob has designed and conducted leadership, team development and strategic planning programs for corporations, educational institutions and entrepreneurial firms all over the world. Recent engagements have him delivering day-long courses at GE’s global leadership campus,

working with the professors and coaches at a national sports academy in Doha, Qatar and speaking at CEO development events in cities ranging from Boston to Buenos Aires, Vermont to Vancouver and Texas to Toronto and many more. As a combat veteran, a master-parachutist, former high school principal, endurance athlete, father of two and public speaker, Bob holds unique insights into the power of effectively assessing, developing and using an individual’s and an organization’s emotional intelligence to increase professional and personal effectiveness. Bob’s formal education includes a bachelor’s degree in modern languages from Norwich University (the United States’ oldest private military college), where he twice served as class president, captained the varsity football and lacrosse teams and served as chairperson of the University’s Honor Committee. In 2006 Bob was inducted into Norwich’s Athletic Hall of Fame. Bob also holds a master’s in education, administration, planning and social policy from The Graduate School of Education at Harvard University.

A volunteer and leader for numerous causes, Bob served as the first ever chairperson for the American Cancer Society’s Nordic Relay for Life. He has served as a board member of local private schools and is a member of numerous organizations and events for which he raises money and volunteers including The Wounded Warrior Program, Home for Hospitalized Veterans, The Make-A-Wish Foundation, Compassion International and a myriad of orphanages around the world. A veteran of 14 continental marathons and four ultra-marathons and five international marathons, Bob remains athletically active participating in events as far ranging as the third-ever marathon on Antarctica, The Mount Everest Marathon, The Himalaya 100-Mile Stage Race, The Vermont 100, and other off-road endurance running events. Up next for Bob is a self-contained 160-mile race across the Egyptian Desert. Bob lives in the New England ski hamlet of Stowe, Vermont with his family. His first book, My Wife, a Marathon and Me: A Guide to Running (a Life) on Purpose is due out soon.

“Harnessing the Power of Emotionally Intelligent Leadership”

[8]

What is the Senior Managers' Program - Michigan (SMP-MI)?A quality, continuing business education program featuring four of TEC’s top Resource Specialists. SMP-MI offers participants the opportunity to learn first-hand from the experts in their fields in a forum designed to foster new ideas and perspectives.

Where are programs for SMP held?Programs are held in Grand Rapids. Each session begins just before 8 a.m. with a buffet breakfast and networking time and concludes by noon. The featured Resource S pecialist begins their presentation at 8:30 a.m.

What are the features and benefits of the program?Resource Specialists are the key to each session. Sessions typically include an in-depth review and group discussion of the featured topic. Additionally, each session includes a group exercise specifically designed for SMP-MI by the featured Resource Specialist. At the completion of each session, with the help of peers and the Resource Specialist, participants are encouraged to develop a personal action plan.

SMP-MI provides participants with the Resource Specialist’s handout and a digital download of session for future reference.

SMP-MI also provides participants with the opportunity to network with peers across industry lines.

SMP FREQUENTLY ASKED QUESTIONS

[9]

FEE INFORMATIONThere are two separate fee structures. Select the option which best meets your needs. Fees include: presentation handouts, meeting materials, buffet breakfast, and a digital download of session.

Option 1Individual Participation

1 Session $2952 Sessions $5803 Sessions $8554 Sessions $1,120

Choose the number of sessions you would like to attend. (This does not need to be the same person at each session). This option is generally selected by companies that use SMP as their executive development program.

Option 2Company Participation

Program fee: $1,800

The corporate fee entitles one seat at each of the four sessions and additional participants to attend any of the sessions at a cost of $150 each. (This is a savings of up to $540 for each additional participant). This option is used by companies that utilize SMP as an extension of their executive development program.

[10]

REGISTRATIONPlease complete and return via mail, fax, phone or email.

Mail to:TEC Attn: Rita 13105 W. Bluemound Road, Suite 250 Brookfield, WI 53005

Phone: 262/821-3340 •Fax: 262/821-3359 •Email: rita@tecmidwest.com

REGISTRATION FORM

Name __________________________________________________________

Company _______________________________________________________

Title ____________________________________________________________

Primary Contact (for option 2*) ______________________________________

Address ________________________________________________________

City _________________________ State ______ Zip ____________________

Phone __________________________________________________________

Fax ____________________________________________________________

Email ___________________________________________________________

Option 1 Individual Participation # of Sessions Attending ___________________________________

Option 2 Corporate Participation*

* Since Option 2 allows companies to send multiple participants to each session we ask that one contact person be established to whom all correspondence will be directed.

Participating companies will be billed for the program fee upon registration. Additionally, companies utilizing Option 2 will be billed after each session for the number of attendees registered.

‟ ”

13105 W. Bluemound Road, Suite 250 • Brookfield, WI 53005

Phone: 262/821-3340 • 800/236-9832 •Fax: 262/821-3359

Email: rita@tecmidwest.com

tecmidwest.com

Chief executives working together