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ONLINE RESOURCES

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SANTA FE

2015

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City of Santa Fe,New Mexico200 Lincoln Avenue, P.O. Box 909,

Santa Fe, NM, 87504 - 0909www.santafenm.gov

Dear Community Members,

The Family Caregiver Resource Guide

is an essential resource in our community for seniors and families who are caring for or supporting loved ones in our community. So much more than a simple directory, this guide can connect you to the organizations and individuals, both at the City of Santa Fe and in the community, who are working to address the

unique issues and challenges presented by aging. Santa Fe is one family, one community, and as our friends and family members grow older, it should never mean that they are excluded from our civic life. We’re going the extra mile to guarantee that as Santa Feans grow older they hold on to their freedom and dignity, whether they choose to age in place, enter a residential senior home, or live with a family member. In real terms, that means ensuring that relevant services are available and then working to connect you directly to those service with tools like this guide. From Transportation to Home Care, from Insurance to Residential Living, this guide is your source for help dealing with one of the most challenging things any of us face. Ifyoudon’tfindwhatyouneedhere,orevenifyoudo,butwantor need a little extra help navigating the waters of aging in Santa Fe, our dedicated Senior Services staff is here to serve.

Sincerely, Javier M. Gonzales, Mayor

Javier M. Gonzales, Mayor Ron J. Vialpando, Director

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AMB412 Caregivers Guide Full (m1Asw).indd 1 10/24/14 5:00 PM

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Bienvenidos-Welcome,

The City of Santa Fe Division of Senior Services provides a consolidated and comprehensive array of programs to serve our elderly population (60 years of age and older). The services provided are essential components of a long-term care system through the provision of door-to-door transportation, nutrition (congregate and home delivered), in-home support, preventive health, volunteer opportunities, advocacy, outreach and activities/recreation for the elderly. Our programs and mission are designed to allow older adults to remain living in their own homes as comfortably and independently as possible, and to hopefully avoid and/or minimize expensive institutionalization funded by taxpayers. Furthermore, based on contractual obligations with our funding sources, we are committed to providing our annual program projected units of services as related to the nutrition, transportation, in-home support and volunteer services. Eachyear,oureffortsbenefitroughly12,783olderadultswhohavereceivedone or more services from our program. And over the last three years our number of registered users has increased over 14%. Our geographical service area encompasses the County of Santa Fe’s 1,911 square miles except for our Nutrition and Transportation programs which are offered within the City of Santa Fe limits. In closing, we take great pride in offering our essential and comprehensive services to the Santa Fe community. Our initiatives for the future are to continue to provide a wide range of direct service assistance to improve your quality of life. We will continue to evaluate and address our community’s priorities as identified via our senior programpublic hearings, surveys, dailycommunication from you and city staff. For more information, resources and programspleasefeeltocontactusat505-955-4721aswellasreferencetothisguide for more information related to services offered by the City of Santa Fe, Division of Senior Services. We look forward to providing our communities elders with their individual needs to improve the quality of life which we all yearn, for regardless of age. Sincerely,

Ron J. Vialpando, Director City of Santa FeDivision of Senior Services

Ron J. Vialpando, Director

City of Santa Fe,New Mexico200 Lincoln Avenue, P.O. Box 909,

Santa Fe, NM, 87504 - 0909www.santafenm.gov

POBOX67560•Albuquerque,NM87193•505.880.0470www.ptpubco.com • www.ptfcg.com

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INQUIRE ABOUT ADDING IT TO NEXT YEAR’S FAMILY CAREGIVER RESOURCE GUIDE!

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MAYOR’S OFFICEMayor Javier M. Gonzales ...........................................505-955-6590jmgonzales@santafenm.gov

CITY COUNCILORSPatti Bushee, Dist. 1 ...................................................505-955-2345Signe I. Lindell, Dist. 1 .................................................505-955-6812Joseph M. Maestas, Dist. 2 ..................................... 505-955-6815Peter Ives, Dist 2 ................................................... 505-955-6816Carmichael Dominguez, Dist. 3 ............................... 505-955-6814Chris Rivera, Dist. 3 ............................................... 505-955-6818Ron Trujillo, Dist. 4 ................................................. 505-955-6811Bill Dimas, Dist. 4 ................................................... 505-955-6817

City of Santa Fe,New Mexico

200 Lincoln Avenue, P.O. Box 909,Santa Fe, NM, 87504 - 0909www.santafenm.gov

CITY OF SANTA FE - DIVISION OF SENIOR SERVICESThe Division of Senior Services offers a variety of programs to senior citizens (age 60 and over) at senior centers throughout the City of Santa Fe. The services are essential parts of a long-term care system through the provision of the following programsRon J. Vialpando, DSS DirectorAdministration/InformationPhone(505)955-4721Activities Programs ............................................................................... 955-4711BenefitsCounseling..............................................................................955-4721Family Caregiver Support Program ......................................................955-4745Foster Grandparent Program ...............................................................955-4761Grandparents Raising Grandchildren ...................................................955-4761Health Promotion .................................................................................. 955-4711Home Management ..............................................................................955-4745Meals on Wheels ..................................................................................955-4748Non-Medical Personal Care .................................................................955-4745Nutrition/Congregate Dining .................................................................955-4740Outreach ...............................................................................................955-4721Public Relations ....................................................................................955-4760Recreation/Fitness................................................................................ 955-4711Retired Senior Volunteer Program........................................................955-4760Senior Center Membership Cards ........................................................955-4721Senior Companion Program .................................................................955-476150+ Senior Olympics Program .............................................................955-4725Travel .................................................................................................... 955-4711Tax Aide Program .................................................................................955-4721Transportation ......................................................................................955-4700City of Santa Fe Website: ....................................................www.santafenm.gov

MAYOR’S LETTER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3DIRECTOR’S LETTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 CITY OF SANTA FE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7CAREGIVER GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Division of Senior Services Contact Info . . . . . . . . . . . . . . 7

GENERAL RESOURCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Hearing Impaired/ Deaf . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Homeless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Senior Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Veterans Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Division of Senior Services Programs . . . . . . . . . . . . . 9 -12Santa Fe Senior Center Locations . . . . . . . . . . . . . . . 11 -12

HEALTH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Hearing & Vision Supplies . . . . . . . . . . . . . . . . . . . . . . . . 14Medical Supplies/Equipment . . . . . . . . . . . . . . . . . . . . . . 14

HOME CARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Home Health Services Medical . . . . . . . . . . . . . . . . . . . . 16Home Health Services Non-Medical. . . . . . . . . . . . . . 16-17Personal Care at Home . . . . . . . . . . . . . . . . . . . . . . . . . . 17Respite Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-18

BENEFITS, ASSISTANCE & INSURANCE . . . . . . . . . . . . . . 19Benefits/Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Medicare. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

LEGAL//FINANCIAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Estate Planning/Wills/Senior Law Practices . . . . . . . . . . . 21Financial Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Guardianship/Conservatorship/Power of Attorney . . . . . . 22Reverse Mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

RESIDENTIAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Alzheimer’s/Memory Care . . . . . . . . . . . . . . . . . . . . . . . . 24Assisted Living . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24&27Independent Living/ Active Adult Communities. . . . . . . . . 27Skilled Nursing Homes . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Reverse Mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

END OF -LIFE SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Funeral Products & Services . . . . . . . . . . . . . . . . . . . . . . 30Hospice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

EMERGENCY CONTACT. . . . . . . . . . . . . . . . . . . . . . . . . . . 31ADVERTISER INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

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GENERALNew Mexico Aging & Long-Term Services .......... 505-476-4799 Aging and Disability Resource Center ........................................ ....................................................1-800-432-2080/505-476-4846 Information and Assistance State Health Insurance Assistance Program (SHIP)Senior Medicare Patrol (SMP)Volunteer Opportunities Medbank Prescription Assistance Online Resource Directory ............... www.nmresourcedirectory.orgAdult Protective Service Intake .................................................... ....................................................1-866-654-3219/505-476-4912Alzheimer’s Association ....................................1-800-272-3900 Disability Rights New Mexico ............................1-800-432-468250+ Employment .................................................... 505-476-4323 Financial Resources (medical) Santa Fe Indigent Fund .................................................................................505-795-2356 Income Support Division (state) .......................... 505-827-1932 Landlord Tenant Hotline ....................................... 505-983-8447 Lawyer Referral for the Elderly .........................1-800-340-9771 Medbank Prescription Assistance ....................... 505-476-4772New Mexico Department of Health ....................... 505-827-2613 New Mexico State Agency on Aging .................1-800-432-2080 Utilities Assistance ................................................ 505-476-9200 Veterans Services (NM Dept.) ............................... 505-827-6300 Visualy Impaired NM Commission for the Blind .505-476-4479

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Relay NM .............................................................1-800-654-1779

HOMELESSSt. Elizabeth Shelter .............................................. 505-982-6611

SENIOR SERVICESComfort Keepers (Santa Fe) ................................. 505-982-1298 1301LuisaSt.SuiteC.SantaFe,NM87505Comfort Keepers (ABQ/Rio Rancho) ................... 505-232-7070 8204-BLouisianaNEHome Companion Care LLC. ................................ 505-920-9486 Home Instead Senior Care .................................... 505-471-2777 404 Kiva Court, Ste C. Santa Fe, NM Los Alamos ............................................................505-661-8040The Care Management Group Of New Mexico .... 505-338-0720 6121 Indian School Rd. NE, Ste 103

VETERANS SERVICESVeterans Administration Regional Office .1-800-827-1000 x10 www.va.gov

ACTIVITIES PROGRAMSA great variety of activities are available for senior citizens. Included are exercise classes, cookouts, art technique, Enhance Fitness, Zumba, martial arts, painting, history lectures, drawing, ceramics, wood carving, quilting, sewing, bingo, day trips, consumer education, knitting, sing-along, dances and holiday events. For more information, contact Lugi Gonzales at 955-4711orChristinaVillaat955-4725.Email lgonzales@santafenm.gov or cavilla@santafenm.gov BENEFITS COUNSELINGThe N.M. Aging and Long-Term Services Department offers free, unbiased information from trained volunteers to help determine whether seniors are receivingallthebenefitstheyhaveearned and are entitled to. Covered benefitsincludemanagedcare,Medicare, Medicaid, low cost housing. Eyeglasses, hearing aids, residents’ rights, Social Security, utility bill payment

assistance, prescription drug coverage, low-cost health and dental care, and more.ABenefitsCounselorvolunteerisavailable by appointment on Wednesday mornings and two Thursday afternoons a month, to provide free assistance to seniors at the Mary Esther Gonzales Senior Center. To schedule a ½ hour appointment,call955-4721. COMPUTER INSTRUCTION PROGRAMThis is an entirely volunteer-created and- run computer instruction program and computer lab in the Mary Esther Gonzales Center. Free beginner and intermediate computer instruction classes meet one morning a week for 6 to8weeksessions.Lessonsrangefrom“What is a mouse?” to “How do I access the Internet more effectively?” Also, any senior is welcome to use the computer lab in the afternoons.For more information call Lugi Gonzales at955-4711.Emaillgonzales@santafenm.gov.

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Caregivers are met with unpredictable and ever-changing responsibilities in caring for seniors. Where there can be planning for day-to-day events, there are still random variables which change quickly and without warning. These variables can leave the caregiver and their loved unsure and searching for solutions. These General Resources act as a quick guide for the caregiver, and an avenue to find more information on the necessities available to seniors in a manner that is quick and efficient.

This General Resource section touches upon financial, household, social and other services for seniors to utilize which affect everyday living. This allows caregivers to contact individuals with the foremost authority and expertise on certain issues, in order to provide the most complete and comprehensive care. Phone numbers and addresses are provided for easy access that you’ll want to be sure to keep handy.

There is no way for a caregiver to be completely prepared for the changing tasks and hurdles that seniors meet daily, but these resources will equip caregivers with the tools to maintain daily life for their loved ones, and shed light on issues that many seniors face regularly.

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ESDRIVER SAFETY PROGRAMThe AARP Driver Safety Program is a 4-hour course which is offered monthly at the Mary Esther Gonzales Senior Center. Instructors review safety tips for seniors on the road, including when to think about turning in your keys. Most New Mexico insurance companies offer a discount to individuals age 55 and over who take the class every three years. For information about upcoming classes,call955-4721.

FAMILY CAREGIVER SUPPORT ASSISTANCEEducational and emotional support and guidance sessions are offered to caregivers dealing with the stress associated with providing specialized care. We also offer, on a limited basis, supplemental assistance and/or equipment such as a wheelchairs, walkers, grab bars, shower/tub chairs, canes, etc. to qualifying participants. For more information, or to schedule an assessment for services, contact TheresaTrujilloat955-4745.Email tptrujillo@santafenm.gov.

FOSTER GRANDPARENT PROGRAM (FGP)This program offers seniors age 55 and over opportunities to serve as mentors, tutors and caregivers for children and youth with special/exceptional needs. Foster Grandparents provide 20 hours of service weekly to community organizations such as schools and Head Starts, offering emotional support to children who have been abused and/or neglected, mentoring troubled teenagers, and assisting children with physical disabilities. Income-eligible Foster Grandparents receive modest tax-free stipends, reimbursement for transportation, meals during service, annual physical examinations, and free supplemental insurance while on duty. For more information, contact Melanie Montoyaat955-4761orDanielMitchellat955-4744.Email mmmontoya@santafenm.gov or djmitchell@santafenm.gov.

GRANDPARENTS RAISING GRANDCHILDRENThis program is designed to assist grandparents who are raising or providingfinancialassistancetograndchildren. Yearly, modest vouchers are given to assist with out-of-pocket expenses for their grandchild(ren)

such as medical payments, lunch meal tickets, school supplies, clothing, etc. as a grant funding is available. For more information, contact Melanie Montoya at955-4761.Emailmmmontoya@santafenm.gov. HEALTH PROMOTIONThis program provides a wide variety of health education sessions and workshops on preventive health issues. Included are monthly blood pressure clinics, blood sugar and oxygen level tests, periodic fall prevention workshops, nutrition classes, and the annual Health & Safety Extravaganza. For more information contact Lugi Gonzales at 955-4711.Email lgonzales@santafenm.gov. HOME MANAGEMENTThis program provides assistance with minor housekeeping and light chores (mopping, sweeping, dusting, washing dishes, laundry, ironing, etc. For more information or to schedule an assessment for services, contact TheresaTrujilloat955-4745.Email tptrulillo@santafenm.gov. MEALS ON WHEELSHome delivered meals are available Monday through Friday for frail homebound elderly. The daily delivered meals are the same as those for the senior center meal sites, which provide 1/3 of the United States Dietary Reference Intakes (DRIs). For information or to schedule an assessment for services, contact Carlos Sandovalat955-4748,RobertDuranat955-4747,orYvetteSweeneyat955-4739.Email cesandoval@santafenm.gov, or yasweeney@santafenm.gov. NON-MEDICAL PERSONAL CAREThis program provides bathing, shaving, dressing, manicuring, and other grooming for frail homebound elderly. Range-of-motion and low-impact exercises are performed when necessary to strengthen the client’s physical condition. For more information or to schedule an assessment for services, call Theresa Trujillo at 955-4745.Email tpttujillo@santafenm.gov. NUTRITIONCongregate dining in a relaxed, welcoming environment is available

MondaythroughFridayatfivecongregate meal sites throughout the city of Santa Fe. The Division of Senior Services offers well balanced, nutritious meals, which provide 1/3 of the United States Dietary Reference Intakes (RDIs). Breakfast is served at the Luisa, Mary Esther Gonzales and Pasatiempo SeniorCentersfrom7:30a.m.to8:30a.m. for a suggested donation of $1.00, for seniors 60 and over. Lunch isservedatallfivecenters,from11:00a.m. to 12:30 p.m. for a suggested donation of $1.50, for seniors 60 years and over. Meal tickets are available for a suggested donation of $12.50 for 10 meals, saving you $2.50. For more information, contact Thomas Vigil at 955-4740.Email txvigil@santafenm.gov. OUTREACHOutreach services entail DSS staff members acting as an advocate on behalf of the elderly; conducting needs assessments of the senior community; providing information and making referrals to local , state, federal and other agencies to solve problems which may arise; and establishing individual care plans through our case management mode. This may encompass home visits, consultations, and placements. For more information, pleasecall955-4721.

PUBLIC RELATIONSStaff is available to answer questions and provide information outside of senior centers. We will present Senior Services programs details by speaking at your civic group or classroom, writing an article for your company newspaper, being interviewed on your radio or television program, or setting up a booth at your community event. Senior Services also offers information through the City of Santa Fe website at www.santafenm.gov. The Senior Scene Newsletter is published monthly and 3,200 copies are distributed throughout the City of Santa Fe. To submit information to the newsletter or request outreach services, please contact Melanie Montoya at 955-4761.Email mmmontoya@santafenm.gov. RESPITE CARE PROGRAMThis program provides relief to primary caregivers of individuals diagnosed with Alzheimer’s disease or dementia-

related disorders, thus enabling the caregiver a break from the stress and the special care needs required of those individuals. This service provides companionship, maintaining a clean and safe environment, minor meal preparation, memory exercises and minor non-medical personal care. For more information or to schedule an assessment for services, contact TheresaTrujilloat955-4745.Email tptrujillo@santafenm.gov.

TRANSPORTATIONServices are provided Monday through Friday8:15a.m.to4:15p.m.forseniorsage 60 and over. Rides for medical appointments are given priority over all other rides. Transportation reservations must be made at least 24 hours in advance, and can be scheduled up to fivebusinessdaysinadvance,before4:00 p.m. There is a suggested donation of .50 per ride, or buy a ride ticket of 25 rides for a suggested donation of $10.00, saving you $2.50. For more information, call Fran Rodriguez 955-4700,RobertChavezat955-4702,orLindaQuesada-Ortizat955-4756.Toschedulearide,call955-4700. TRAVELSenior Services staff members work cooperatively with volunteer Trip Coordinators in coordinating exciting trips. Recent trips included Amelia Island, St. Augustine, Jacksonville, Florida and Laughlin, Nevada. We have also begun a program of attending theater events at Popejoy Hall in Albuquerque. The proceeds from these trips are used to supplement funds to provide basic health, social and educational activities for seniors in Santa Fe to enrich the quality of lives. For more information, contact Lugi Gonzalesat955-4711oremail lgonzales@santafenm.gov. Santa Fe City Senior Center LocationsLuisa Senior Center 1522 Luisa Street(entrance on Columbia St.)SantaFe,NM87505505-955-4717

Mary Esther Gonzales Senior Center (M.E.G. Center)1121 Alto StreetSantaFe,NM87501505-955-4721

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ESPasatiempo Senior Center 664 Alta Vista StreetSantaFe,NM87505505-955-6433

Ventana de Vida Senior Center 1500 Pacheco StreetSantaFe,NM87505505-955-6731

Villa Consuelo Senior Center 1200 Camino ConsueloSantaFe,NM87507505-474-5431 RETIRED SENIOR VOLUNTEER PROGRAM (RSVP)This program provides seniors age 55 and over a wide variety of volunteer opportunities that meet vital community needs. The program supports volunteers through a free supplemental insurance program, optional conferences, trainings, volunteer appreciation events. “thank you” gifts and birthday recognition. Volunteer opportunities include food distribution, consumer counseling, mentoring, hospital and libraryservices,officereception,emergency preparedness, senior center activities, environmental work, one-day events, and much more. For more information, contact Marisa Romero at 955-4743.Emailmvromero@santafenm.gov. SENIOR CENTER MEETINGSHave a say in the activities of your community. The Villa Consuelo, Luisa, Pasatiempo and Ventana de Vida senior centers hold regular monthly meetings, open to all seniors. Interested seniors are invited to participate in the meetings to help select and plan centers. For more information, contact Lugi Gonzales at955-4711orChristinaVillaat955-4725.Email lgonzales@santafenm.gov or cavilla@santafenm.gov. SENIOR CENTER REGISTRATIONIf you are age 60 or over, please come in and register to become a member and receive a Senior Center Membership Card for $2.00. The cards are good for participation at any senior center throughout the City of Santa Fe. Presentation of your membership card is requested during receipt of congregate meals and transportation rides, as well as participation in Senior Services activities. Enrolling as a member and

presenting your card for all services helps our programs secure funding. For more information, contact Brenda Ortiz at955-4722orCristyMontoyaat955-4721.Emailbmortiz@santafenm.govorcjmontoya@santafenm.gov.

SENIOR COMPANION PROGRAM (SCP)This program offers seniors age 55 and over opportunities to serve as companions and/or caregivers for lonely/isolated/frail senior citizens. Senior Companions provide 20 hours of companionship per week, serving frail homebound elderly and offering emotional support to seniors with disabilities, who are lonely, or who have been neglected or abused. Income-eligible Senior Companions receive modest tax-free stipends, reimbursement for transportation, and meals during service, annual physical examinations and free supplemental insurance while on duty. For more information, or to schedule an assessment, contact Melanie Montoya at955-4761orDanielMitchellat955-4744.Emailmmmontoya@santafenm.gov or djmitchell@santafenm.gov. 50+ SENIOR OLYMPIC PROGRAMThis program provides men and women, ages 50 and over, physical activities as well as an opportunity to share friendship with their peers City-wide. Senior Olympians participate within their own age category in athletic and recreational events. This program is designed to further motivate seniors to participate in year-round wellness activities, which heighten their physicalandmentalfitness.Formoreinformation, contact Christina Villa at 955-4725oremail cavilla@santafenm.gov.

SPECIAL EVENTSMany special events are coordinated each year. Senior centers host dances, cook outs, birthday celebrations, emergency preparedness events, free legal seminars, educational seminars and holiday events. For more information, contact Lugi Gonzales at 955-4711oremail lgonzales@santafenm.gov.

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HEARING & VISION SUPPLIESATS Resources ....................... 1-877-287-0608/505-222-06083301MenaulBlvd.NE.Albuquerque,NM87107

MEDICAL SUPPLIES// / EQUIPMENTA & R Medical Supply ............................................ 505-256-1610 5010 Lomas NE, Albuquerque, NMA & R Medical Supply ............................................ 505-917-9344 2003 Southern Blvd. Ste 123, Rio Rancho, NMA & R Medical Supply ............................................ 505-469-0510 720St.Michael’sDr.,SantaFe,NMA & R Medical Supply ............................................ 575-751-0214 720St.Michael’sDr.,SantaFe,NMAmbercare ..............................................................505-244-0046 2129 Osuna Rd. NE Albuquerque, NM

New Mexico’s seniors require steady medical attention. It’s important that their caregivers know how to stay up to date on hospital check-ups, nursing and care options, as well as medical supply and pharmaceutical coverage. This Health section provides caregivers the easy to understand and access information on how to stay on top of a senior’s day-to-day health needs.

Where health emergencies carry a high degree of immediacy and should be dealt with quickly and responsibly, this health guide focuses more on senior longevity and care. The services listed here fit into the daily lives of seniors and provide sustained health, comfort, and well being. This makes it easier to stay in touch with doctors, case managers and health specialists.

The Health section is separated by category and allows the caregiver to pinpoint the exact person, specialist or organization to contact. There are also addresses provided which makes it easy to find the nearest hospital or clinic.

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In-Home Senior Care

Call Us Today (505) 819-3678

Our Services Will Help You Stay at Home

Companionship Escorted Transportation Home Cleaning Meal Prep Laundry

BathingDressingMobility AssistanceMedication ReminderShopping

Services Provided Include:

Insured and Bonded

Home Companion Care

Specialized Dementia Care from state-licensed Ph.D. professional Nurse visits to your home to ensure overall health and wellness

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Home Care is a very vital aspect of many senior’s lives. While many seniors enjoy the independence of living at home, that is not to say that they don’t need supplementary care beyond what their caregivers can provide. Home health services help seniors maintain their health and wellbeing without having to leave the house, which makes daily life that much easier and more stress-free, while maintaining a much-needed sense of independence.

By working with Home Care professionals, caregivers can be certain that their loved ones are being cared for consistently and thoroughly. This along with Respite Care allows the caregiver the piece of mind that their loved one is being taken care of, even when they can’t physically be the one giving care. This lightens the burden placed on the caregiver, while maintaining a high standard of continued care.

Ph: 505.717.1624Fax: 505.503.1764

2625 Pennsylvania St. NE, Ste. 200

Albuquerque, NM 87110referral@klarushomecare.com

OUR TEAM OF PROFESSIONALS:RN case managers, LPNs & HH Aides

CWOCNs/Wound & Ostomy SpecialistsDiabetic Educators

Physical, Occupational & Speech TherapistsMedical Social Workers

Professional & Supportive Office StaffCommunity Representitives

OUR SERVICE AREA INCLUDES:Bernalillo, Cibola, Sandoval, Santa Fe,

Socorro, Torrance, Valencia

HOME HEALTH SERVICES MEDICALComfort Keepers (Santa Fe) ................................. 505-982-1298 1301LuisaSt.SuiteC.SantaFe,NM87505Comfort Keepers (ABQ/Rio Rancho) ................... 505-232-7070 8204-BLouisianaNEHeritage Home Health and Hospice ..................... 505-232-3311 3721RutledgeRd.NEAlbuquerque,NMKlarus Home Care ................................................. 505-717-1624 ......................................................................... Fax 505-503-1764 referrals@klarushomecare.com

HOME HEALTH SERVICES NON--MEDICALAmbercare ..............................................................505-244-0046 2129 Osuna Rd. NE Albuquerque, NMComfort Keepers (Santa Fe) ................................. 505-982-1298 1301LuisaSt.SuiteC.SantaFe,NM87505Comfort Keepers (ABQ/Rio Rancho) ................... 505-232-7070 8204-BLouisianaNEHeritage Home Health and Hospice ..................... 505-232-3311 3721RutledgeRd.NEAlbuquerque,NMHome Companion Care LLC. ................................ 505-920-9486

HOME HEALTH SERVICES NON--MEDICAL (CONT.))Home Instead Senior Care .................................... 505-471-2777404 Kiva Court, Ste C. Santa Fe Los Alamos ............................................................505-661-8040

PERSONAL CARE AT HOMEAmbercare ..............................................................505-244-0046 2129 Osuna Rd. NE Albuquerque, NMComfort Keepers (Santa Fe) ................................. 505-982-1298 1301LuisaSt.SuiteC.SantaFe,NM87505Comfort Keepers (ABQ/Rio Rancho) ................... 505-232-7070 8204-BLouisianaNEHeritage Home Health and Hospice. .................... 505-232-3311 3721RutledgeRd.NEAlbuquerque,NMHome Instead Senior Care .................................... 505-471-2777404 Kiva Court, Ste C. Santa Fe Los Alamos ............................................................505-661-8040

RESPITE CAREAmbercare ..............................................................505-244-0046 2129 Osuna Rd. NE Albuquerque, NM

BENEFITS

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©2014 CK Franchising, Inc. • Most offices independently owned and operated.

SantaFe-803.ComfortKeepers.com

SERVICESCompanion Care

Personal Care

Technology Solutions

We help to keep her independent spirit strong. Comfort Keepers® provides compassionate in-home care that helps seniors live safe, happy, and independent lives in the comfort of their own homes. We call our approach Interactive Caregiving™, a unique system of care, which keeps our clients mentally and physically engaged while focusing on their safety assurance and nutrition needs.

Call For A Free In-Home Assessment

(505) 982-1298Serving Santa Fe, Los Alamos, Taos,

Espanola, and North Central New Mexico.

She’s Always Been The

Independent Type.We Aim To Keep Her That Way.

In-Home Care Serv ices

1301 Luisa St. Ste. C Santa Fe, NM 87505

RESPITE CARE (CONT.))Comfort Keepers (Santa Fe) ................................. 505-982-1298 1301LuisaSt.SuiteC.SantaFeNM87505Comfort Keepers (ABQ/Rio Rancho) ................... 505-232-7070 8204-BLouisianaNEHeritage Home Health and Hospice. .................... 505-232-3311 3721RutledgeRd.NEAlbuquerque,NMHome Instead Senior Care .................................... 505-471-2777404 Kiva Court, Ste C. Santa Fe Los Alamos ............................................................505-661-8040

Mascareñas Insurance Agency

(505) 293-8180MascareñasInsurance.comThe Home of Personal Service.

Life, Health &

Financial Services

Serving Albuquerque for more than 30 years!

They served with pride. Don’t take it away now.If you are or know a veteran or their surviving spouse who needs help with daily living, you should know there is help.VAAidandAttendancecanprovideupto$1950permonthtocoverthecostofassistancewithdailyactivitieswhetheryouareathome,inanassistedlivingfacility,oranursinghome.Calltodaytolearnmore.

Mascarenas EnterprisesServing New Mexico’s Most Valuable Resource. . .Our Senior Citizens

505-293-8180Email: emascarena@prodigy.net

They served with pride. Don’t take it away now.

There is help from the VA for wartime veterans, and their surviving spouses, to help pay for the care they need.

AMERIVETSServing New Mexico

for over 30 years

505-293-8180david@mascarenasinsurance.com

Everyone is met with legal or financial issues occasionally, but many seniors have an especially hard time since many of them are living on very fixed incomes. Seniors are not without resources though. In fact, we’ve collected many of the most useful ones available right here.The Family Caregiver Resource Guide helps Caregivers and seniors find information on reverse mortgages, estate planning, wills, senior law practices, financial service firms, guardianship, as well as legal aid. When New Mexico’s seniors are able to take care of their legal and financial issues on their own, their sense of independence is fortified.

BENEFITS / ASSISTANCENew Mexico Review Association ......................1-800-663-6351 (NMMRA)Presbyterian Medicare Advantage ....................1-800-347-4766 ............................................................... TTY 1-888-625-6429New Mexico Medicaid Info Line .........................1-888-997-2583New Mexico Aging & Long Term Services Dept. Aging &Disabilities Resource Center .............................1-800-432-2080Social Security Administration..........................1-800-772-1213

INSURANCEAMERIVETS ............................................................505-293-8180United Healthcare Plan of New Mexico .............. 505-238-1962

MEDICAREMedicare Information .........................................1-800-633-4227

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Contact Prime Time now for advertising rates and ad placement505.880.0470

WOULD YOU LIKE TO ADVERTISE IN NEXT YEAR’S ABQ FAMILY CAREGIVER RESOURCE GUIDE

OR THE SANTA FE FAMILY CAREGIVER RESOURCE GUIDE?

Advertisers...

PRIME TIMEP U B L I S H I N G

• 30,000 issues published each year• Display advertisers also receive

3-single line directory listings• Reserve space now for best placement

• Distribution covers Albuquerque, Bernalillo, Rio Rancho & Santa Fe

DON’T BE LEFT OUT! (WEB SPACE IS ALWAYS AVAILABLE ON ptfcg.com)

ESTATE PLANNING / WILLS / /SENIOR LAW PRACTICESABQ Elder Law, PC / Lori Millet ............................ 505-830-0202 4004 Carlisle Blvd. NE Suite L

FINANCIAL SERVICESDecades ..................................................................505-345-5529 6121 Indian School Rd NE Ste 103, Albuquerque, NMThe Care Management Group Of New Mexico .... 505-338-0720 6121 Indian School Rd. NE Ste 103Zia Trust ...............................................................1-800-996-9000 www.ziatrust.com

(505) 332-4357

1400 Central SE, Suite 3000

Y0066_141028_095303_FINAL_C303CE45 Accepted CST6352

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the plan. Limitations, co-payments and restrictions may apply. Benefits, formulary, pharmacy network, provider network, premium and/or co-payments/co-insurance may change on January 1 of each year. Premiums, co-pays, co-insurance, and deductibles may vary based on the level of Extra Help you receive. Please contact the plan for further details.

Our benefits include:

You could get more benefits than Original Medicare with UnitedHealthcare® Dual Complete™ (PPO SNP).

UHCCommunityPlan.com

Do you have both Medicaid and Medicare Parts A and B? Find out what you might be missing.

If you carry these cards, you could get more benefits than Original Medicare.

Call today to enroll or get answers to your questions.

Rachel Wallin 505-238-1962 (TTY: 711) Licensed Sales Agent

Dental Coverage $2,000 toward comprehensive services.

Health Products Catalog Up to $360 in credits to buy things you may need.

Vision Coverage $0 copay for routine exams.

Additional Benefits More benefits than Original Medicare.

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Zia Trust, Inc. The Advisors’ Trust Companysm

Cheri Briscoe, Senior Trust Officer

We listen to our clients. We provide compassion, common sense, and reliability while we act as an objective third party fiduciary. Zia Trust eliminates the pitfalls of a family member or friend serving as a successor trustee when the trust

creator becomes incapacitated or dies. Zia Trust provides administrative services for personal trusts of any size. With offices in Santa Fe, Albuquerque and Las Cruces, Zia Trust offers top-tier client services with 10 trust officers serving clients in the Southwest/Rocky Mountain region.

613 Old Santa Fe Trail, Suite B Santa Fe, NM 87505

505-881-3338 www.ziatrust.com

We retain your investment advisor to manage trust assets.

Las Cruces (575) 640-1654

Santa Fe (505) 983-7787Albuquerque (505) 345-5529

Your Trusted Care Advisors Since 2001

A dedicated team of professionals providing private fiduciary and health care

management services under…

Powers of AttorneyGuardianships

ConservatorshipsExecutor of Estates

Your Trusted Care

Advisors Since 2001

• Assessments & Consultations

• Health Care Navigation

• Evaluate Living Options

• Community Resource Coordination

www.caremanagementgroupnm.com

Santa Fe 505.983.7491 Albuquerque 505.338.0720

Las Cruces 575.640.1654

Free Initial Consultation

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4004 Carlisle NE, Suite LAlbuquerque, NM 87107

(505) 830-0202 • Fax (505) 872-0229 • lori@abqelderlaw.com

• Elder Law• Estate Planning• Wills & Trusts• Probate• Guardianship• Conservatorship

Lori Millet, J.D., LL.M.Attorney at Law

Master of Laws in Elder LawABQ Elder Law, PC

GUARDIANSHIP / CONSERVATORSHIPPOWER OF ATTORNEY

ABQ Elder Law, PC / Lori Millet ............................ 505-830-0202 4004 Carlisle Blvd. NE Suite LAyudando Guardians ............................................ 505-332-4357 1400 Central SE Ste 3000, Albuquerque, NMDecades ..................................................................505-345-5529 6121 Indian School Rd NE Ste 103, Albuquerque, NMZia Trust ...............................................................1-800-996-9000 www.ziatrust.com

REVERSE MORTGAGESJohn Ruybalid - Reverse Mortgage Specialist .... 505-690-1029 New Mexico Reverse Mortgage ............................ 505-897-4900 58104thStreetNW,Albuquerque,NM

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Residential care serves as a lifeline for many seniors in dire need of constant care. But there is a limit to how much any one person, no matter how dedicated, can do. When that limit is reached, assisted living facilities, nursing homes, and adult communities should be considered. The Family Caregiver Guide lists these New Mexican facilities, and makes it easy for caregivers to contact officials and representatives.The decision to put a loved one in a nursing home or care facility is never easy, but there are factors that require attention such as Alzheimer’s and the need for assisted living; which most caregivers would be unable to address. When seniors receive proper care, they are healthy, safe, and thoroughly cared for. Residential care maintains a rich quality of life by providing the care that seniors need everyday.One of the best ways to show your commitment to a loved one is to make sure they are being cared for. There’s peace of mind in knowing qualified professionals are there for New Mexico’s seniors.

ALZHEIMER’S/ / MEMORY CAREHaven Care .............................................................505-275-22757801AcademyNEBldg.2Ste.202,AlbuquerqueNMLa Vida Llena .........................................................505-293-4001 10501 Lagrima De Oro Rd NE, Albuquerque, NMThe Neighborhood in Rio Rancho ....................... 505-994-2296

ASSISTED LIVING Bee Hive Homes of Albuquerque East ................ 505-221-64016401CoronaAve.NEAlbuquerque,NM87113 www.BeeHiveHomes.comBee Hive Homes of Rio Rancho ........................... 505-221-6401204SilentSpring,RioRancho,NM87124www.BeeHiveHomes.com Bee Hive Homes of Rio Rancho ........................... 505-221-6401 2709Chessman,RioRancho,NM87124www.BeeHiveHomes.com Bee Hive Homes of Rio Rancho ........................... 505-221-6401 6336EnchantedHillsBlvd.RioRancho,NM87144www.BeeHiveHomes.comBee Hive Homes of Rio Rancho ........................... 505-221-64013838ThomasRd.SantaFe,NM87507www.BeeHiveHomes.comHaven Care .............................................................505-275-2275 7801AcademyNEBldg.2Ste.202,Albuquerque,NM

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La Vida Llena .........................................................505-293-4001 10501 Lagrima De Oro Rd NE, Albuquerque, NMThe Neighborhood in Rio Rancho ....................... 505-994-2296

INDEPENDENT LIVING / ACTIVE ADULT COMMUNITIESLa Vida Llena .........................................................505-293-4001 10501 Lagrima De Oro Rd NE Albuquerque, NMManzano del Sol Good Samaritan ........................ 505-262-2311 5201 Roma Ave. N.E. Albuquerque, NMThe Neighborhood in Rio Rancho ....................... 505-994-2296

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505-275-2275 www.havencarenm.com

Locally owned and operated

“Alzheimer’s Care with Dignity and Compassion”Safe, Secure Residential Homes

Located in Albuquerque and Rio Rancho

Our Services IncludePrivate Bedrooms

Assistance with Medicationand Personal Care

RN on StaffStaff Ratio 1:5

Planned Daily Activities

Care Plans Designed to Address Specific Resident Needs

Licensed Massage Therapist

Coming Soon to Rio Rancho

(505) 994-2296Reservations are now being accepted –

to arrange your visit, please call Ashley Trujillo

NeighborhoodRioRancho.com

Why Lifecare?

A Haverland Carter Affiliated Community

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REVERSE MORGAGEA reverse mortgage allows senior homeowners, 62 or older, to tap into the equity

in their home without creating a mortgage payment. The interest, ongoing mortgage insurance and servicing fee (if there is one) are added to the balance each month and is re-paid whenever the house is sold. The homeowner retains title to the property and is responsible for paying the property taxes, homeowners insurance and keeping the house maintained in good condition. The money received from the reverse mortgage is not taxable as income, because it is borrowed money and eventually will be re-paid. The Financial Assessment and Property Charge rules apply to new FHA HECM case numbers ordered on or after March 2, 2015. Since it is a Federally Insured program, federal tax liens have to be taken care of and you can’t currently be in bankruptcy proceedings.

505-897-4900ReverseNM.com

Fortunately, there is a local Certified Reverse Mortgage Professional (CRMP) to educate and assist you and your family with the FHA / HUD insured HECM Reverse Mortgage.

• The only locally owned company in New Mexico dedicated exclusively to Reverse Mortgages. It’s all we do!

• Recommended by many banks, credit unions, mortgage lenders, lawyers, financial planners, CPA’s and real estate brokers.

• Employs the only professionals permitted by the State of New Mexico REC to teach the Reverse for Purchase Continuing Education course to licensees.

nmls # 1102656

Helping you move forward, in Reverse.

Are you curious about Reverse Mortgages?

You have questions but don’t want to ask out-of-state telemarketers. Other lenders can’t give many details. Your friends don’t know the difference between facts and myths. And often, the websites and advertisers on TV will quickly sell your personal information to the highest bidder!

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SKILLED NURSING HOMESHaven Care .............................................................505-275-2275 7801AcademyNEBldg.2Ste.202,Albuquerque,NMManzano del Sol Good Samaritan ........................ 505-262-2311 5201 Roma Ave. NE, Albuquerque, NM

REVERSE MORTGAGESJohn Ruybalid - Reverse Mortgage Specialist .... 505-690-1029 New Mexico Reverse Mortgage ............................ 505-897-4900 58104thStreetNW,Albuquerque,NM

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John Ruybalid505-690-1029

NMLS#201470

www.nmreversemortgage.com417 East Palace Ave. Unit 3,

Santa Fe NM 87501Locally Owned and Operated

NEW MEXICO’S PREMIER REVERSE MORTGAGE LENDER

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EMERGENCY .................................................................................. 911SANTA FE POLICE (non-emergency) ............................505-428-3710SANTA FE SHERIFF’S DEPT. ...........................................505-986-2455CITY FIRE / RESCUE .......................................................505-955-3110(Non-Emergency) ..........................................................505-428-3730

Adult Protective Services (APS)(statewide) ..................................................................................1-866-654-3219CYFD Protective Services .........................................505-841-6100New Mexico Poison/Drug Information ..................1-800-222-1222Agora Talk Line/ Suicide Crisis Center ....................505-277-3013

CRISIS RESPONSE HOTLINE .......................................1-888-920-6333SOLACE RAPE CRISIS & TRAUMA TREATMENT ............505-988-1951ESPERANZA SHELTER FOR BATTERED FAMILIES .........505-473-5200SUICIDE CRISIS LINE ......................................................505-820-6333

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The Old Pine Box Coffins ..................................... 505-286-9410 Please call for a FREE catalog and funeral information booklet

HOSPICEAmbercare ..............................................................505-244-0046 2129 Osuna Rd. NE, Albuquerque, NM

Gentiva Hospice..............................505-821-5404

Heritage Home Health and Hospice..............................505-232-3311 3721RutledgeRd.NEAlbuquerque, NM

A & R Medical ............................................................................................. 32ABQ Elder Law, PC .................................................................................... 22Ambercare .................................................................................................... 2Amerivets.................................................................................................... 19ATS Resources ........................................................................................... 13Ayudando Guardians, Inc ........................................................................... 21Bee Hive Homes......................................................................................... 25Comfort Keepers - Santa Fe.......................................................................18Compassion & Choices .............................................................................. 30Decades ..................................................................................................... 22Gentiva SF.................................................................................................. 30Haven Care ................................................................................................ 26Heritage Home Healthcare & Hospice........................................................ 30Home Companion Care LLC ......................................................................17Home Instead - Santa Fe ........................................................................... 15John Ruybalid ............................................................................................. 29Klarus Home Care ...................................................................................... 16Manzano Del Sol Village ............................................................................ 26New Mexico Reverse Mortgage .................................................................28Re-Bath ........................................................................................................ 5The Care Management Group of NM ......................................................... 22The Neighborhood in Rio Rancho ..............................................................27The Old Pine Box ....................................................................................... 30United Healthcare ....................................................................................... 20Zia Trust, Inc. .............................................................................................. 23

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We believe that every moment matters. Maybe that’s why so many families believe in us when it comes to choosing a hospice provider. For more information or to receive our free DVD, “Hospice and Your Loved One,” call 505-988-5331.

gentiva.com/hospice

We believe people deserve to control their own

end-of-life decisions. !We provide end-of-life

consultation and advance care planning free of charge. !

compassionandchoices.org 1-800-247-7421

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ALBUQUERQUE(SAN MATEO & LOMAS)

505-256-1610

RIO RANCHO(SOUTHERN & UNSER)

505-917-9344

TAOS(ON PASEO NEXTTO ALBERTSONS)

575-751-0214

SANTA FE(ST MICHAELS &

ST FRANCIS)505-469-0510