2015 fall product sale troop manager training

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Fall Product Program 2015

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Page 1: 2015 Fall Product Sale Troop Manager training

Fall Product Program2015

Page 2: 2015 Fall Product Sale Troop Manager training

PRODUCT SALES TEAMLisa Fernandes

Director of Product Sales781-373-4224

265 Beaver Street, Waltham, Mass [email protected]

 

Toni Dixon Cindy Campbell Product Sales Specialist Product Sales Specialist781-373-4312 978-701-6336 265 Beaver Street, Waltham, MA 02452 1740 Turnpike Street, N. Andover, MA 01845 [email protected] [email protected]

Travis SammonsProduct Sales Database Manager

781-373-4310265 Beaver Street

Waltham, MA [email protected]

 

Page 3: 2015 Fall Product Sale Troop Manager training

WHY ARE WE HERE?

Page 4: 2015 Fall Product Sale Troop Manager training

Girls learn the 5 Skills Patches & Recognitions Troop Proceeds

& Incentives Sustaining programs

within GSEM

BENEFITS

Page 5: 2015 Fall Product Sale Troop Manager training

50,925 Nut and Chocolate items 6,510 magazine orders Successfully introduced “direct ship” online

nut and candy. 4.7% of nut sales 769 Troops participated $73,170 in Troop Proceeds $5,484 in Service Unit Bonus Overall Sales increased by 6.7%

2014 REVIEW

Page 6: 2015 Fall Product Sale Troop Manager training

Increase in Sales

Increase in Girl ParticipationIncrease in Troop Participation

GOALS FOR THIS YEAR

Page 7: 2015 Fall Product Sale Troop Manager training

2015 Theme

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PROGRAM DATES

Program starts: 9/25 - (Fri.)Community Caring: 10/9 – due to councilOnline Ordering Closes: 10/26 @ midnight(Mon.)Program ends: 10/27 - (Tues.)Troop order in nut-E: 10/28 @ 4 p.m. (Wed.)Product deliveries: 11/20 (Fri.)Recognitions deliveries: Week of 11/20

Page 9: 2015 Fall Product Sale Troop Manager training

Products Enhancements to the online program Online Sales Patch for Girls Magazine titles and offerings Sweet Seller Club–Exclusive Bracelet Photo Keepsakes – Online ONLY

WHAT’S NEW

Page 10: 2015 Fall Product Sale Troop Manager training

Materials NeededFor Troop

Troop Envelope & Guide Printed materials for

Girls, Family & Troop Receipt Booklet

For Girls: Girl Sales Packets Money Envelope

MATERIALS YOU WILL RECEIVE

Page 11: 2015 Fall Product Sale Troop Manager training

GIRL SALES PACKET

Information included in packet:QSP online programPaper Order forms Girl Business cardAddress Booklet

Page 12: 2015 Fall Product Sale Troop Manager training

Dark Chocolate Caramel Caps with

Sea Salt

Honey Mustard Pretzel Mix

Black Forest Trail Mix

Mint Treasures

Inside the New Girl Scout Tin

We’re Dedicated to Quality

Page 13: 2015 Fall Product Sale Troop Manager training

NEW TINS!!

Holiday Snowman TinChocolate Covered Pretzels

ONLINE ONLY

Girl Scout Tote Bag TinMint Treasures

Paper and Online Ordering

Page 14: 2015 Fall Product Sale Troop Manager training

ONLINE NUT STORE ITEMS

15oz Gourmet Blend

(new tin for 2015)

20oz Gourmet Caramel Corn w/ Almonds &

Pecans(new tin for 2015)

7.5oz Pistachios

15oz Jumbo Cashews

(new tin for 2015)

ALL 25 Girl Scout branded nut/candy items PLUS 5 Corporate Gift Items

9oz Macadamias

Corporate Gift Items are Priced hirer than tradi-tional items

Page 15: 2015 Fall Product Sale Troop Manager training

Everyone Loves to Read Magazines There are hundreds of titles to choose from!

Renew your favorite or order a new one The average family subscribes to 4 magazines

per year Print and Digital available for many popular

titles

Page 16: 2015 Fall Product Sale Troop Manager training

How many times would you like to have chocolate in a week (between 1 – 9)?

Multiply by 2 (just because) Add 5 Multiply by 50 (yes, you can use your

phone) If you already had a birthday this year add

1765….if you have not add 1764…. Now subtract the four digit year you were

born You should have a 3 digit #

MATHH

Page 17: 2015 Fall Product Sale Troop Manager training

CHOCOLATE MATH

The first num-ber is the # of

times you want chocolate in

a week

The 2nd two #’s are your

age

Page 18: 2015 Fall Product Sale Troop Manager training

WAYS TO SELLOnline or Paper Orders forms or Combination

Page 19: 2015 Fall Product Sale Troop Manager training

• 1st: Send emails

• 2nd: Talk face to face paper order formsbusiness cards

Suggested Approach..

Page 20: 2015 Fall Product Sale Troop Manager training

ONLINE NUT ORDERING Customer receives

email, and clicks the link & SHOPS

All major credit and debit cards accepted

Customer receives confirmation of order (electronic receipt)

All orders shipped directly to customer within 72 hours

Customer pays shipping cost

Girl gets credit for all sales. No need to collect money or deliver orders!

Page 21: 2015 Fall Product Sale Troop Manager training

ENHANCEMENTS All online sales in the QSP/Nut Online

Program will automatically transfer to the nut-E system.

No need for the collection of the Girls Online Sales Report!

All emails sent last year are saved and can be easily resent.

Order History, too!

Page 22: 2015 Fall Product Sale Troop Manager training

Families can do the following:

Create an online store with the girl through QSP site

Send emails through girl’s online store

Send texts through the girl’s online store

Page 23: 2015 Fall Product Sale Troop Manager training

CREATING GIRLS ONLINE STORE

Parent & Girl click on link from GSEM

website

If new – Click on NEW REGISTRATIONIf returning - Click on ALREADY REG-

ISTERED

Page 24: 2015 Fall Product Sale Troop Manager training

GIRLS COMPOSING EMAILS*

Page 25: 2015 Fall Product Sale Troop Manager training

GIRL CUSTOM SALES VIDEOS IT’S SO SIMPLE!

1. Shoot video2. Upload on video

hosting site

3. Copy URL and Paste here

https://www.youtube.com/watch?v=AmHMZ6xuC6c

Page 26: 2015 Fall Product Sale Troop Manager training

Girls Can Create a Personalized Sales

Video

Add Photos to the emails too!

Prospects are 72% More Likely to purchase a product or service when video is used

Video decreases the time it takes a viewer to make a buying decision by over 70% (Wharton School of Business)

Page 27: 2015 Fall Product Sale Troop Manager training

EMAILS TO FAMILY & FRIENDS

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TEXT & SHARE FEATURES

Each girl’s site has a box with a pre-written (editable) text message and encoded link

Girl/parent sends text to girl’s/guardian’s phone Forward text message to friends and family Reach new contacts, faster

Page 29: 2015 Fall Product Sale Troop Manager training

Text & Share*• More girl

options for magazines and nuts

Page 30: 2015 Fall Product Sale Troop Manager training

MyPatchCreation™*

Girls reaches online sales goal of $150 and earns her own customized patch!

Tons of design selections to choose from!

Introducing a girl-customized online patch!!!

Page 31: 2015 Fall Product Sale Troop Manager training

MyTroopCreation™*Troop Product Sales

Page 32: 2015 Fall Product Sale Troop Manager training

MyPatchCreation™*

Confirmation email sent Parent provides shipping

address Completed patch delivered to

parent’s address.

Page 33: 2015 Fall Product Sale Troop Manager training

PROJECT - GIRAFFE

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Order Card Family Friends Door to Door

Collect Money at time of order Turn money and order into Troop

Fall Sale Advisor – on time – Late orders can not be honored

Page 35: 2015 Fall Product Sale Troop Manager training

Entering the unique ID #Customer enters girl’s First and Last Name (that she was REGISTERED with), and Troop Number

EsmeeSmith10477

Page 36: 2015 Fall Product Sale Troop Manager training

TROOP PROCEEDSTroop Proceeds•15% every dollar sold

•$1.50 per completed address booklet (one per girl)

Opt Out Plan (by 10/9)• Extra 2%• $1.50 per completed address booklet (one per girl)

• For J, C, S, A • No recognitionsTROOP INCENTIVE!!

•Top 10 Troops who earn 10% over 2014 sales

•1st Choice: Council Organized Booth sale in January

Page 37: 2015 Fall Product Sale Troop Manager training

What Can a Troop Earn?

What Can a Troop Do?10 Girls in Troop all

sell:1) 5 magazines

2) 15 chocolate/nut items

The Troop can earn:

Things we

could do…

$328

Page 38: 2015 Fall Product Sale Troop Manager training

SERVICE UNIT PROCEEDS Earn 1% of Service Unit troop

sales $0.25 for each girl that send 12+

emails via QSP onlineService Unit Growth BonusAdditional 1% proceed if the following are met: SU increase total dollars sold by 10% over

2014 Sales

Page 39: 2015 Fall Product Sale Troop Manager training

Next steps for Troops Make sure adults & girls are registered

for the 2015-2016 membership year Read Materials Discuss goals with the girls Set up girl/family meeting Distribute girl packets Make a troop/girl video Encourage girls to send out emails at

the beginning of the sale Have fun!!

Page 40: 2015 Fall Product Sale Troop Manager training

END OF SALE

October 26th – Last Day for online sales- closes @ midnight

October 27th – Troop Deadline @ 4:00 p.m. to enter orders and girl recogni-tions

Third week of October – Communicate the end of sale with the parent/guardians – reminder about due date of orders and money

1. Send emails 2. Call on the phone

Page 41: 2015 Fall Product Sale Troop Manager training

Have Questions?

Click on the HELP Icons

Service Unit & Troop Manuals

Resource Library & Forms

Call Council – Phone numbers in manuals

Username and password questions – Travis SammonsKey numbers from QSP/Ashdon Farm

?

Product issues: (800)832-8200 Tech Support: (877)305-4146 Magazine issues: (877)289-6247

Page 42: 2015 Fall Product Sale Troop Manager training

Test Accounts for nut-E

Troop Username: TestTrTroop Password: TestTr

Logins are NOT case-sensitive!

Page 43: 2015 Fall Product Sale Troop Manager training
Page 44: 2015 Fall Product Sale Troop Manager training

Orientation

Page 45: 2015 Fall Product Sale Troop Manager training

Login PageEnter the Login & Password assigned to you by your Council

and select the 2015-16 Fall Product Sale Campaign. Click “Sign-In”

• All Usernames and Passwords are removed from last season

• Service Unit Fall Sale Manager must sign the Fall Sale Service Unit Manager Agreement to receive a Username and password from Council

• Troop Fall Sale Advisor must sign a Fall Sale Troop Advisor Agreement

• Volunteers must be registered for the cur-rent 2015-16 membership year and CORI’d

Page 46: 2015 Fall Product Sale Troop Manager training

Home IconThe home page is where you will find messages from your

Council.Also where you will find recap sales and contact

information.

2015

Page 47: 2015 Fall Product Sale Troop Manager training

Service Unit IconOn this page Service Units should enter or verify all of their

information.Recognitions ship to the Manager Address listed on the left.

Nut/Candy items ship to the Delivery Station information on the right.

Page 48: 2015 Fall Product Sale Troop Manager training

Troops IconThe is where you will find a listing of all your Troops.

Just click the pencil icon to get to the Troop Detail page.

Page 49: 2015 Fall Product Sale Troop Manager training

Troop Detail PageOn this page Troops should enter or verify all of their information.

Note that the “Level” is a drop box so please confirm that the correct level is selected.

Highlighted fields are required.

Page 50: 2015 Fall Product Sale Troop Manager training

Girl Orders IconWhen you click this icon you will see a list of all your Troops.Just click the pencil icon to get to the Girl Order page for that

Troop.

Page 51: 2015 Fall Product Sale Troop Manager training

As you can see the first girls totals have been added. Once all orders have been entered, the user should proceed to the final step.

- click the pink “Submit Nut/Candy Order” button.

Note: Girls and QSP items can still be added after you submit your Nut/Candy Order.

All girl orders will LOCK after the Council submits their recognition order.

Page 52: 2015 Fall Product Sale Troop Manager training

Reports IconThis page contains all reports as well as manuals and tutorials.

The T-2 – Nuts/Candy & Mags Report is especially helpful.

If you have any problems opening PDF reports please update your system with the free Adobe Reader upgrade at the top of the page.

Page 53: 2015 Fall Product Sale Troop Manager training

The T-2 is a great recap report for Troops!

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Email IconService Units are able to send Email blasts to all of their

Troops.Attachments can be included! Please read instructions

carefully.

Page 55: 2015 Fall Product Sale Troop Manager training