2015 fall product sale troop manager training
TRANSCRIPT
Fall Product Program2015
PRODUCT SALES TEAMLisa Fernandes
Director of Product Sales781-373-4224
265 Beaver Street, Waltham, Mass [email protected]
Toni Dixon Cindy Campbell Product Sales Specialist Product Sales Specialist781-373-4312 978-701-6336 265 Beaver Street, Waltham, MA 02452 1740 Turnpike Street, N. Andover, MA 01845 [email protected] [email protected]
Travis SammonsProduct Sales Database Manager
781-373-4310265 Beaver Street
Waltham, MA [email protected]
WHY ARE WE HERE?
Girls learn the 5 Skills Patches & Recognitions Troop Proceeds
& Incentives Sustaining programs
within GSEM
BENEFITS
50,925 Nut and Chocolate items 6,510 magazine orders Successfully introduced “direct ship” online
nut and candy. 4.7% of nut sales 769 Troops participated $73,170 in Troop Proceeds $5,484 in Service Unit Bonus Overall Sales increased by 6.7%
2014 REVIEW
Increase in Sales
Increase in Girl ParticipationIncrease in Troop Participation
GOALS FOR THIS YEAR
2015 Theme
PROGRAM DATES
Program starts: 9/25 - (Fri.)Community Caring: 10/9 – due to councilOnline Ordering Closes: 10/26 @ midnight(Mon.)Program ends: 10/27 - (Tues.)Troop order in nut-E: 10/28 @ 4 p.m. (Wed.)Product deliveries: 11/20 (Fri.)Recognitions deliveries: Week of 11/20
Products Enhancements to the online program Online Sales Patch for Girls Magazine titles and offerings Sweet Seller Club–Exclusive Bracelet Photo Keepsakes – Online ONLY
WHAT’S NEW
Materials NeededFor Troop
Troop Envelope & Guide Printed materials for
Girls, Family & Troop Receipt Booklet
For Girls: Girl Sales Packets Money Envelope
MATERIALS YOU WILL RECEIVE
GIRL SALES PACKET
Information included in packet:QSP online programPaper Order forms Girl Business cardAddress Booklet
Dark Chocolate Caramel Caps with
Sea Salt
Honey Mustard Pretzel Mix
Black Forest Trail Mix
Mint Treasures
Inside the New Girl Scout Tin
We’re Dedicated to Quality
NEW TINS!!
Holiday Snowman TinChocolate Covered Pretzels
ONLINE ONLY
Girl Scout Tote Bag TinMint Treasures
Paper and Online Ordering
ONLINE NUT STORE ITEMS
15oz Gourmet Blend
(new tin for 2015)
20oz Gourmet Caramel Corn w/ Almonds &
Pecans(new tin for 2015)
7.5oz Pistachios
15oz Jumbo Cashews
(new tin for 2015)
ALL 25 Girl Scout branded nut/candy items PLUS 5 Corporate Gift Items
9oz Macadamias
Corporate Gift Items are Priced hirer than tradi-tional items
Everyone Loves to Read Magazines There are hundreds of titles to choose from!
Renew your favorite or order a new one The average family subscribes to 4 magazines
per year Print and Digital available for many popular
titles
How many times would you like to have chocolate in a week (between 1 – 9)?
Multiply by 2 (just because) Add 5 Multiply by 50 (yes, you can use your
phone) If you already had a birthday this year add
1765….if you have not add 1764…. Now subtract the four digit year you were
born You should have a 3 digit #
MATHH
CHOCOLATE MATH
The first num-ber is the # of
times you want chocolate in
a week
The 2nd two #’s are your
age
WAYS TO SELLOnline or Paper Orders forms or Combination
• 1st: Send emails
• 2nd: Talk face to face paper order formsbusiness cards
Suggested Approach..
ONLINE NUT ORDERING Customer receives
email, and clicks the link & SHOPS
All major credit and debit cards accepted
Customer receives confirmation of order (electronic receipt)
All orders shipped directly to customer within 72 hours
Customer pays shipping cost
Girl gets credit for all sales. No need to collect money or deliver orders!
ENHANCEMENTS All online sales in the QSP/Nut Online
Program will automatically transfer to the nut-E system.
No need for the collection of the Girls Online Sales Report!
All emails sent last year are saved and can be easily resent.
Order History, too!
Families can do the following:
Create an online store with the girl through QSP site
Send emails through girl’s online store
Send texts through the girl’s online store
CREATING GIRLS ONLINE STORE
Parent & Girl click on link from GSEM
website
If new – Click on NEW REGISTRATIONIf returning - Click on ALREADY REG-
ISTERED
GIRLS COMPOSING EMAILS*
GIRL CUSTOM SALES VIDEOS IT’S SO SIMPLE!
1. Shoot video2. Upload on video
hosting site
3. Copy URL and Paste here
https://www.youtube.com/watch?v=AmHMZ6xuC6c
Girls Can Create a Personalized Sales
Video
Add Photos to the emails too!
Prospects are 72% More Likely to purchase a product or service when video is used
Video decreases the time it takes a viewer to make a buying decision by over 70% (Wharton School of Business)
EMAILS TO FAMILY & FRIENDS
TEXT & SHARE FEATURES
Each girl’s site has a box with a pre-written (editable) text message and encoded link
Girl/parent sends text to girl’s/guardian’s phone Forward text message to friends and family Reach new contacts, faster
Text & Share*• More girl
options for magazines and nuts
MyPatchCreation™*
Girls reaches online sales goal of $150 and earns her own customized patch!
Tons of design selections to choose from!
Introducing a girl-customized online patch!!!
MyTroopCreation™*Troop Product Sales
MyPatchCreation™*
Confirmation email sent Parent provides shipping
address Completed patch delivered to
parent’s address.
PROJECT - GIRAFFE
Order Card Family Friends Door to Door
Collect Money at time of order Turn money and order into Troop
Fall Sale Advisor – on time – Late orders can not be honored
Entering the unique ID #Customer enters girl’s First and Last Name (that she was REGISTERED with), and Troop Number
EsmeeSmith10477
TROOP PROCEEDSTroop Proceeds•15% every dollar sold
•$1.50 per completed address booklet (one per girl)
Opt Out Plan (by 10/9)• Extra 2%• $1.50 per completed address booklet (one per girl)
• For J, C, S, A • No recognitionsTROOP INCENTIVE!!
•Top 10 Troops who earn 10% over 2014 sales
•1st Choice: Council Organized Booth sale in January
What Can a Troop Earn?
What Can a Troop Do?10 Girls in Troop all
sell:1) 5 magazines
2) 15 chocolate/nut items
The Troop can earn:
Things we
could do…
$328
SERVICE UNIT PROCEEDS Earn 1% of Service Unit troop
sales $0.25 for each girl that send 12+
emails via QSP onlineService Unit Growth BonusAdditional 1% proceed if the following are met: SU increase total dollars sold by 10% over
2014 Sales
Next steps for Troops Make sure adults & girls are registered
for the 2015-2016 membership year Read Materials Discuss goals with the girls Set up girl/family meeting Distribute girl packets Make a troop/girl video Encourage girls to send out emails at
the beginning of the sale Have fun!!
END OF SALE
October 26th – Last Day for online sales- closes @ midnight
October 27th – Troop Deadline @ 4:00 p.m. to enter orders and girl recogni-tions
Third week of October – Communicate the end of sale with the parent/guardians – reminder about due date of orders and money
1. Send emails 2. Call on the phone
Have Questions?
Click on the HELP Icons
Service Unit & Troop Manuals
Resource Library & Forms
Call Council – Phone numbers in manuals
Username and password questions – Travis SammonsKey numbers from QSP/Ashdon Farm
?
Product issues: (800)832-8200 Tech Support: (877)305-4146 Magazine issues: (877)289-6247
Test Accounts for nut-E
Troop Username: TestTrTroop Password: TestTr
Logins are NOT case-sensitive!
Orientation
Login PageEnter the Login & Password assigned to you by your Council
and select the 2015-16 Fall Product Sale Campaign. Click “Sign-In”
• All Usernames and Passwords are removed from last season
• Service Unit Fall Sale Manager must sign the Fall Sale Service Unit Manager Agreement to receive a Username and password from Council
• Troop Fall Sale Advisor must sign a Fall Sale Troop Advisor Agreement
• Volunteers must be registered for the cur-rent 2015-16 membership year and CORI’d
Home IconThe home page is where you will find messages from your
Council.Also where you will find recap sales and contact
information.
2015
Service Unit IconOn this page Service Units should enter or verify all of their
information.Recognitions ship to the Manager Address listed on the left.
Nut/Candy items ship to the Delivery Station information on the right.
Troops IconThe is where you will find a listing of all your Troops.
Just click the pencil icon to get to the Troop Detail page.
Troop Detail PageOn this page Troops should enter or verify all of their information.
Note that the “Level” is a drop box so please confirm that the correct level is selected.
Highlighted fields are required.
Girl Orders IconWhen you click this icon you will see a list of all your Troops.Just click the pencil icon to get to the Girl Order page for that
Troop.
As you can see the first girls totals have been added. Once all orders have been entered, the user should proceed to the final step.
- click the pink “Submit Nut/Candy Order” button.
Note: Girls and QSP items can still be added after you submit your Nut/Candy Order.
All girl orders will LOCK after the Council submits their recognition order.
Reports IconThis page contains all reports as well as manuals and tutorials.
The T-2 – Nuts/Candy & Mags Report is especially helpful.
If you have any problems opening PDF reports please update your system with the free Adobe Reader upgrade at the top of the page.
The T-2 is a great recap report for Troops!
Email IconService Units are able to send Email blasts to all of their
Troops.Attachments can be included! Please read instructions
carefully.