June 10 — 12, 2014, Vancouver, BC

2014

LGMACONFERENCE

The Local Government Management Association is excited to extend

an invitation to our members, exhibitors, sponsors, and guests to

join us at the LGMA Annual Conference in the beautiful city of

Vancouver. The 2014 conference offers a variety of opportunities to

develop new skills, to network with colleagues and industry experts,

and to be inspired to reach new heights.

The goal of the conference is to give all participating delegates the

opportunity to network with each other, hone their leadership skills,

test their abilities and learn from the inspirational examples of

prominent leaders.The energetic conference organizing committee

has put together a program that is sure to leave you lightheaded

and breathless - it’s filled with non-stop, action-packed, adventure-

filled workshops and sessions that will have you on your feet,

challenging you with new ideas, and cramming new concepts into

your brain. The ever-inspiring keynote speakers will leave you

wanting more - more energy, that is, to take what you have learned

and put it into action on a daily basis. This year’s conference is apt to

exercise your brain, your soul, and your body…and even inspire you.

I look forward to welcoming delegates at the President’s Reception,

sharing information on our accomplishments this past year at the

Annual General Meeting, recognizing those that have made

outstanding contributions to our profession at the Recognition

Luncheon, welcoming in the new President, and wrapping it all up

with the Annual Banquet.

To help us with our organizing efforts and to help you save a few dollars, I

encourage you to take advantage of the early registration discounts.

Needless to say, we are excited about this year’s conference and are

looking forward to sharing it with you in Vancouver. I hope to see

you there.

Corien Speaker, CGA, PRESIDENT

Local Government Management Association

On behalf of our City Council and citizens of Vancouver, I want to

extend warm wishes to all delegates attending the 2014 Annual

Conference of the Local Government Management Association of BC.

Local governments play a pivotal role in the health and well-being of

citizens in their communities and LGMA is a strong voice for good

governance and sound public policy in British Columbia.

As an organization that promotes leadership excellence in local

government, I congratulate LGMA and its members for the

important contribution you are making to civic life in our province.

The City of Vancouver is honoured to be part of this important

gathering. We look forward to sharing a productive and successful

conference with all of you.

Yours truly,

Gregor Robertson, MAYOR

City of Vancouver

Come blaze a new trail with us as we move from vision to visible results.

Welcome to Delegates!

A message from the Mayorm a y o r g r e g o r r o B e r t s o n

Tourism Vancouver

June 11, 2014

A Message from the Mayor

On behalf of our City Council and the citizens of Vancouver, I want to extend warm wishes to all delegates attending the 2014 annual conference of the Local Government Management Association of BC. Local governments play a pivotal role in the health and well-being of citizens in their communities and LGMA is a strong voice for good governance and sound public policy in British Columbia. As an organization that promotes leadership excellence in local government, I congratulate LGMA and its members for the important contribution you are making to civic life in our province. The City of Vancouver is honoured to be part of this important gathering. We look forward to sharing a productive and successful conference with all of you.

Yours truly,

Gregor Robertson MAYOR

wednesday, june 11, 2014 10:15 am–11:30 am

David K. Foot, Professor Emeritus of Economics at the University of

Toronto, is co-author of the best-selling books Boom Bust & Echo:

How to Profit from the Coming Demographic Shift and the updated

paperback, Boom Bust & Echo: Profiting from the Demographic

Shift in the 21st Century. These books reflect his research on the

relationships between economics and demographic change, and

on the resulting implications for both private and public policies.

An outspoken and controversial demographics expert, Dr. Foot

contends that demographics explains two-thirds of everything. He

explores how changing demographics, especially the aging of the

massive boomer generation and the coming into the marketplace

of their children, the echo generation, is redefining society’s needs.

Change can’t be avoided, but it can be prepared for and managed.

With this understanding, local government has a strong foundation

upon which to build a vision for the future.

thursday, june 12, 2014 3:15 pm – 4:30 pm

“Good morning, Earth.” That is how Colonel Chris Hadfield—

writing on Twitter—woke up the world every day while living

aboard the International Space Station for over five months.

Harnessing the power of social media, his multiple daily Tweets

and photographs from space made people see the world

differently. His accessibility, whether answering questions such as,

“How do you wring out a washcloth in space?” via Skype or

collaborating with The Barenaked Ladies for a song sung by nearly

a million people simultaneously, endeared him to all while he

orbited Earth. “Who’d have thought that five months away from

the planet would make you feel closer to people,” asked Hadfield.

“This experience is not individual it’s shared and it’s mutual and

it’s worldwide.”

Hadfield is the pioneer of many “firsts”. He was selected by the

Canadian Space Agency as a NASA Shuttle Mission Specialist —

Canada’s first fully-qualified Space Shuttle crew member. Three

years later, he was the first Canadian to operate the Canadarm in

space, and the first Canadian to board a Russian spacecraft during

his mission to the Russian space station. In 2001, he performed

two spacewalks - the first Canadian to do so - and in 2010 the CSA

and NASA announced Hadfield’s third mission: commanding the

International Space Station - again a first for a Canadian.

Now safely back on Earth, Hadfield continues to bring the glory of

science and space travel to everyone he encounters. In this

inspiring talk, Chris will share the practical lessons he has learned

throughout his remarkable career in the areas of leadership,

teamwork, collaboration, science and technology, and will help you

see that the “sky is not the limit”.

k e y n o t e s p e a k e r David K. Foot

e c o n o m i s t a n d d e m o g r a p h e r

k e y n o t e s p e a k e r Colonel Chris Hadfield

a s t r o n a u t

Tourism Vancouver

June 11, 2014

A Message from the Mayor

On behalf of our City Council and the citizens of Vancouver, I want to extend warm wishes to all delegates attending the 2014 annual conference of the Local Government Management Association of BC. Local governments play a pivotal role in the health and well-being of citizens in their communities and LGMA is a strong voice for good governance and sound public policy in British Columbia. As an organization that promotes leadership excellence in local government, I congratulate LGMA and its members for the important contribution you are making to civic life in our province. The City of Vancouver is honoured to be part of this important gathering. We look forward to sharing a productive and successful conference with all of you.

Yours truly,

Gregor Robertson MAYOR

registration information

online registration is available at www.civicinfo.bc.ca/event/lgma2014.asp.

If you are unable to register on-line, please contact CivicInfo BC at 250-383-4898

Note: If you are a full-time student enrolled at a post-secondary institution, we have special rates for you to attend the Conference. Please contact the LGMA office at 250-383-7032.

Approving Officers Workshop

Women in Leadership Forum

Communication Officers Forum

LGMA Member

Non-Member

Life Members

Extra breakfast ticketExtra lunch ticketExtra Banquet ticketExtra President’s Reception ticket

$590

$690

Complimentary

$640

$740

$40

$50

$90

$65

Conference Fees*

Other Fees

$215

$215

$215

$250

$250

$250

Pre-Conference Session Fees (includes lunch) Early Bird

Early Bird

After April 18

After April 18

*includes President’s Reception on Tuesday night, breakfast and lunch on Wednesday and Thursday, and the Thursday night banquet

payment methods visa, mastercard, or cheque Visa and MasterCard payments will be accepted with your

on-line registration.

Cheques should be made payable to: LGMA Conference 2014 c/o CivicInfo BC, 7th Floor,

620 View Street, Victoria, BC, V8W 1J6

refunds & substitutions Requests for refunds will be accepted until 4:30 p.m. June 3,

2014, subject to a $50.00 cancellation fee. Conference

attendance is transferable; please give as much notice as

possible to avoid delays at registration.

NO REFUNDS AFTER June 3, 2014

sponsors & exhibitors

For those wishing to exhibit at this year’s trade show, online

registrations are being accepted at:

www.civicinfo.bc.ca/event/lgma2014exhibit.asp

Further information on sponsorship opportunities is available

by contacting Ana Fuller at (250) 383-7032 or by email at

afuller@lgma.ca

conference contacts

program ana fuller, 250-383-7032 or afuller@lgma.ca

trade show dawn boyle or randee platz,

250-383-7032 or office@lgma.ca

The LGMA Conference Trade

Show provides an excellent

opportunity for exhibitors to

highlight how their organization

is addressing the unique needs

of the local government sector.

Through our “Trade Show

Passport” program, delegates

are provided with a passport card

that when fully stamped by all

exhibitors is entered into a grand

prize draw. This provides

exhibitors with a steady flow and

opportunity to interact with

delegates throughout the event.

The Trade Show will kick off

during the President’s Reception

on Tuesday and continue

through to Thursday afternoon.

To request a trade show

information package, please

send an email to office@lgma.ca;

or to reserve your booth visit

http://www.civicinfo.bc.ca/

event/lgma2014exhibit.asp or

call 250-383-7032.

trade show

registration deadline june 3, 2014, 4:30 pm

early bird fee deadline april 18, 2014, 4:30 pm

tuesday, june 10, 2014

refreshment break 10:00 am - 10:30 am

lunch 12:00 pm - 1:00 pm

refreshment break 2:00 pm - 2:30 pm

c o n f e r e n c e p r o g r a m

PRE-CONFERENCE WORKSHOP #1approving officers workshop 8:30 a.m. - 5:00 pm

The annual Workshop for Approving Officers will address a number

of fundamental issues related to the approval of subdivisions. The

format includes speakers and panelists who will discuss topics of

specific interest to Approving Officers and provide practical advice

for carrying out their statutory responsibilities.

The program will consist of plenary sessions with presentations on

topics and themes of common interest for all Approving Officers

working in local governments in BC. The workshop will also

include facilitated discussion where participants can present

issues, share best practices and benefit from peer-to-peer learning.

PRE-CONFERENCE WORKSHOP #2communication officers forum8:30 a.m. – 3:30 pm

Connect, inform and engage …

Information is the bait – and you’re on the hook for netting the

interest.

Sign up for the LGMA Communications Forum, and take a day to

learn more about how to connect, inform and engage using dozens

of tools to reel in all those must-reach audiences.

The forum will feature panelists who will share challenges and

wins in their role as local government communicators, in

departments new or established, in communities of various sizes,

with teams of many, or of one.

We’re also lining up guest speakers to tackle hot topics such as

gathering community opinion through online or virtual advisory

boards; building First Nations relations; and making the most of a

communications consultant. Join us!

PRE-CONFERENCE WORKSHOP #3

woman in leadership forum8:30 - 4:00 pm

The annual Women in Leadership Forum provides an excellent

opportunity for delegates to connect, discuss common issues, and

identify solutions to challenges they face. Come hear from

inspirational women leaders and participate in a workshop on

”Taking Charge of Your Career”.

Shanna Wilson, senior member of the Royal Canadian Navy, will

share her personal experience on understanding bias and its role

in career progression. Tracey Lee Lorenson will facilitate a career

planning clinic that will provide participants with an opportunity to

reflect on their career and develop a plan for managing and

directing it. The focus will be on identifying and developing a

practical strategy for each participant. The Forum will close with a

discussion from two local government leaders, Chief Administrative

Officers Corien Speaker and Linda Adams, who will share their

stories about the paths they have chosen to manage and take

charge of their careers.

president’s welcome reception and trade show kick-off 5:00 pm - 7:00 pm

Welcome to the 2014 Conference.

Join LGMA President Corien Speaker for an evening of

socializing and enjoying fabulous hors d’oeuvres! Kick off

the 2014 Conference by reacquainting with old friends and

meeting knowledgeable representatives from our

tradeshow exhibitors. Where would we be without the

countless suppliers of goods and services that make our

work possible?

the renewed gas tax fund GARY MACLSAAC, UNION OF BC MUNICIPALITIES

4:00 pm - 5:00 pm

Over the next ten years the Gas Tax Fund will deliver close to $3

billion dollars to local governments in British Columbia. This

session will provide information on the transition to the renewed

agreement, including details on expanded eligibility criteria, the

delivery model (both allocated and pooled funding) and the tier

system. Ample time will be provided to ask questions about the

design and function of this significant infrastructure program.

Tourism Vancouver

a primer on conflict of interestKATHLEEN HIGGINS, BULL HOUSSER

7:30 am - 8:15 am

The BC Court of Appeal decision in Schlenker v. Torgrimson has

brought the issue of conflict of interest into focus once again.

This session is designed to engage and inform local government staff

on the obligations of elected officials under the Community Charter as

they relate to conflict of interest. The topics to be discussed will be

pecuniary/non-pecuniary conflicts and defences, gifts, and inside and

outside influence, amongst other related matters.

personal options for dealing with workplace bullying and harassmentCAROLYN MACEACHERN, YOUNG ANDERSONHEATHER MACKENZIE, THE INTEGRITY GROUP

7:30 am - 8:15 am

Workplace bullying and harassment is unfortunately far too

common and can adversely affect not only your morale and

productivity, but also trigger a host of stress-related health

complications. How do you know when a co-worker’s behavior is

beyond merely “difficult” or an aggressive management style and

actually constitutes bullying or harassment? What different factors

come into play when you’re dealing with conflict with a fellow

employee versus a supervisor? What options do you have to

report concerns? This session will discuss the legal options,

resources, and support (both internal and external) available when

YOU are the target of bullying at work.

40 years of value to bcREPRESENTATIVE OF BC ASSESSMENT

7:30 am - 8:15 am

For 40 years, an important partnership between BC Assessment

and local governments has formed the foundation for how our

communitites are funded. The annual assessment roll is the

basis for local governments to raise nearly $6.7 billion in

property taxes each year, making the work of BC Assessment

crucial to communities.

What exactly is the work of BC Assessment and what are the many

ways in which information and partnerships have shaped the value

and success of this work? Join BC Assessment in a discussion that

examines their current and future role in supporting the important

community services provided byy local governments.

“municipal APPtitude”: using technology to better connect citizens to services and enhance citizen participationGUILLERMO FERRERO AND JASON BIRCH, CITY OF NANAIMO

1:45 pm - 3:00 pm

From social media to emailed reminders of garbage and recycling

days, from allowing citizen monitoring of building inspections to

tracking crime, local governments are taking notice of emerging

electronic mediums and using them to improve services and bridge

engagement gaps for their increasingly IT-savvy citizens. Many can

result in longer-term cost savings for organizations over traditional

methods. Have you considered hosting an “e-Town Hall meeting,”

allowing your residents to participate online when they might

otherwise be reluctant to speak in public or unable to attend a

weeknight meeting? Hear about some of the innovative ways that

online tools are being used, and some of the factors that should be

taken into account when considering an in-house or external

technology solution.

delegates breakfast: 7:00 am - 8:30 am

trade show: 11:30 am - 12:00 pm

recognition luncheon: 12:00 pm - 1:30 pm

wednesday, june 11, 2014

k e y n o t e s p e a k e r David K. Foot

e c o n o m i s t a n d d e m o g r a p h e r

10:15 am - 11:30 am

refreshment break/meet the exhibitors: 9:45 am - 10:15 am

official welcome & annual general meeting8:30 am - 9:45 am

meet the LGMA board 9:45 am - 10:15 am

The LGMA Board Members welcome first time attendees or new

members to drop by a meet and greet. Get to know your Board, and

learn more about the LGMA and what it is doing to support you.

bill 14: ensuring your workplace is free of bullying and harassmentCATHY COOK, BC MUNICIPAL SAFETY ASSOCIATION

1:45 pm - 3:00 pm

Bill 14, an amendment to the Workers’ Compensation Act

permitting claims for ‘mental disorders’ stemming from workplace

events including harassment and bullying, is now in place. Do you

know what your responsibilities are? Do you have a toolkit to help

you address potential challenges in your workplace? Explore your

options and remedies and learn how to effectively deploy tools and

tactics to mitigate bullying and harassment.

attracting, motivating, and retaining a multi-generational workforceJEANNETTE AUSTIN, PUBLIC WORKS ASSOCIATION OF BC AND RAVENHILL GROUP TERRENCE (TJ) SCHMALTZ, DISTRICT OF WEST VANCOUVER

1:45 pm - 3:00 pm

There are three distinctly different generations working side by

side today, with each of these guided by a different set of values,

beliefs, and expectations. And new and existing talent are

increasingly looking for what’s beyond the numbers - looking to

work with organizations that align with their personal values, in

addition to salary and advancement considerations.

How do we make local government an employer of choice in order

to attract the next generation of leaders and, once hired, how do

we ensure new employees are engaged and want to stay? These

are critical components of any employment and succession

planning strategy, requiring leadership of local government

managers at all levels to ensure that the organizational culture is

attractive (and remains that way) in order to compete for talent.

From this presentation, gain an understanding of the divergent

values, preferences, and priorities of all generations in the

workforce; tips for leading all generations while respecting

employees as individuals; and how to impact your organization

with strategies that other leaders have successfully relied on to

bridge the generations in their workplace.

refreshment break/meet the exhibitors: 3:00 pm - 3:30 pm

learning tour #1—visible results: southeast false creekSCOT HEIN AND KIERAN MCCONNELL, CITY OF VANCOUVER

3:30 pm - 5:45 pm

Following a brief overview of the Southeast False Creek Energy

Centre, North America’s first sewer heat recovery neighbourhood

energy utility implemented as a legacy from the 2010 Olympic Games,

the tour will walk to Vancouver’s 2010 Olympic Village. The tour will

focus on the innovative public realm including the urban wetland,

waterfront, habitat island, and Olympic Plaza. It will also provide an

overview of the mid-rise development program, and related built form

strategy, which have been recently acknowledged as one of the top

four international projects by World Architecture News as well as

receiving the top international Urban Land Institute Development and

United Nations Livable Community Awards. NOTE: Space is limited and

pre-registration is required on a first-come, first-served basis. Please

bring good walking shoes and rain gear if needed.

learning tour #2—local government leadership on housing and homelessness REPRESENTATIVES OF THE CITY OF VANCOUVER

3:30 pm - 5:45 pm

Led by City of Vancouver Housing staff in collaboration with key

community partners, this session will highlight the progress being

made in achieving Vancouver’s goal of ending street homelessness

and increasing affordable housing options for all Vancouverites. The

session will include a presentation, as well as two site visits that feature

innovative responses along the housing continuum. NOTE: Space is

limited and pre-registration is required on a first-come, first-served basis.

Please bring good walking shoes and rain gear if needed.

a local government—first nations relations partnership storyREPRESENTATIVES OF THE TOWN OF LADYSMITH AND STZ’UMINUS FIRST NATION

3:30 pm - 4:30 pm

The Town of Ladysmith and the Stz’uminus First Nation started

working together in 2005 to build a meaningful relationship. A

Community Accord, regular joint-Council meetings and C2C events

started this process, however progress on joint initiatives was slow. In

2012, an updated Community Accord was signed that added

“implementation actions” to the original Accord, resulting in more

accomplishments in 18 months than in the previous seven years. This

session will tell that story, including how elected officials and senior staff

are working together across the communities to pursue joint initiatives.

Tourism Vancouver

emergency management and recovery: lessons learned from southern albertaDOUGLAS HOLMES, TOWN OF HIGH RIVER

8:30 am - 9:45 am

Summer 2013 wreaked havoc on the lives of Southern Albertans,

with massive flooding devastating communities across a 55,000

square kilometer area, resulting in the evacuation of almost

100,000 people and 10,000 homes, and impacting businesses

and critical infrastructure. No community affected by this

disaster was impacted more profoundly than the Town of High

River, with over 70% of the community’s homes, businesses and

facilities affected and a 100% evacuation order.

As the one year anniversary of this event approaches, the Town’s

Director of Renewal Operations will lead a discussion that will

explore topics including: how the emergency was managed; the

capacity of the community, local government and province to

respond; the role that technology played; and the strategies that

are being implemented to ensure that future flooding will not

have the same devastating effects.

As High River and its neighbours move to long-term restoration

and resiliency, how can the lessons of Southern Alberta be used

to help local governments sell effective emergency management

to their Council? This session discusses these issues and other

lessons learned regarding critical emergency management

strategies, and which tactics are most effective in today’s world.

medical marihuana: ongoing impacts of new legislationCOLIN STEWART AND KATHRYN STUART, STEWART MCDANNOLD STUART

7:30 am – 8:15 am

Local governments will be dealing with the impact of the new

federal laws regulating the research and development, production

and sale of medical marihuana. They will also have to deal with

the “individual” growers who will no longer be permitted.

Learn about the land use planning, business licensing and

nuisance impacts to be faced by local government, including

discussions about how zoning bylaws may be amended, how

medical marihuana grow operations may be subject to business

regulation bylaws, the property assessment and property tax

implications of these operations, and the use of section 929 of the

Local Government Act to withhold building permits and business

licences pending changes to local government zoning and business

regulation bylaws.

written employment contracts–who needs ‘em?NAZEER MITHA, HARRIS & COMPANY

7:30 am - 8:15 am

Written contracts of employment protect both employers and

employees. Properly drafted, they provide needed certainty in the

terms and conditions of employment, ensuring that each party

knows its rights and its obligations in the relationship. They also

help to ensure that any disputes arising are quickly resolved.

In this session, Nazeer Mitha of Harris will discuss the key terms

and conditions of a contract of employment, highlighting the

importance of compensation and benefits, perquisites, termination

and other clauses. He will also discuss the formation of the

contract, the negotiation process and those “bottom line” issues

that should always be addressed in writing.

visualizing success: using new technology and tools to achieve visible resultsDAN HUANG, URBAN SYSTEMS

7:30 am - 8:15 am

Advances in technology over the past decade have made it

possible for communities to better plan, visualize, and implement

successful projects. More than ever, the public expects local

government to use these tools to be better informed and engaged

delegates breakfast: 7:00 a.m. - 8:30 a.m.

refreshment break/meet the exhibitors: 9:45 am - 10:15 am

in community initiatives (ie. The Google(r) Effect). This session will

use interactive polling technology to showcase a number of tools

used in project planning and design, including 3-D visualization,

CommunityViz, Placespeak, and tablet technology for Asset

Management. Examples will be provided from communities around

the province, and will be facilitated by Dan Huang, Senior Planner

and Principal from Urban Systems Victoria.

creating a culture of ethics in local governmentJERRY BERRY, JERRY BERRY CONSULTANTSALBERTO DE FEO, DISTRICT OF LAKE COUNTRY

10:15 am - 11:30 am

The Senate scandal and Toronto Mayor’s saga highlight increasing

concerns about ethical behaviour in government and underscore

just how important it is for local government managers to adhere

to and nurture a culture of ethical behaviour – both for staff and

elected officials.

Few local governments currently incorporate policies and train

their workforce in appropriate public sector values and behaviours.

thursday, june 12, 2014

trade show: 11:30 am - 12:00 pm

LGMA delegates luncheon: 12:00 pm - 1:30 pm

refreshment break/meet the exhibitors: 2:45 pm - 3:15 pm

retaining knowledge in a changing workforceDENNIS HILTON AND RNOLD SMITH, SUCCESSFUL BUSINESS INC.

1:45 pm - 2:45 pm

The loss of key players and their knowledge and expertise can

have a significant negative impact on your ability to deliver the

results your stakeholders require. This is exacerbated by the

changing demographics of the workforce. The ongoing transfer of

knowledge is essential for long-term organizational effectiveness,

and it can be traumatic for organizations to try and recover from an

unexpected loss, never mind the losses that you can predict. For

There hasn’t been a more important time for a conversation around

developing and maintaining ethical standards and training. Jerry

Berry (Capilano University) and Alberto DeFeo (University of

Northern BC) both teach courses in local government ethics. This

session will provide their thoughts for discussion on emerging

issues, trends, and potential responses for local government

organizations and professionals.

legal updateCOLIN STEWART, STEWART MCDANNOLD STUART

10:15 am - 11:30 am

Colin Stewart will provide a legal update on matters of interest to

municipalities and regional districts.

tourism utopia for small resource communities: is it real? experiences of kaikoura, nz and revelstoke, bcTIM PALMER, CITY OF REVELSTOKESHERYL OULSEN, KAIKOURA DISTRICT COUNCIL, NZ

10:15 am - 11:30 am

More and more local governments are entering the realm of

economic development, marketing and business promotion. In

particular, many smaller communities are attempting to meet

fiscal challenges and increased demand for services by moving

from rural, resource-based economic drivers to an emphasis on

tourism development.

If successful in attracting these tourism opportunities, the

community will go through a transition influencing the quality of

life of residents. This transition can affect the soul of the

community, especially if its economy was predominantly resource-

based. Come hear the experiences of two rural communities in

transition and the success factors involved in this change.

Co-presented by the participants in the 2013-14 LGMA / SOLGM

Overseas Manager Exchange program.

the past several months Dennis and Rnold have been searching for

civic organizations that have effectively implemented practices to

address this issue, and they will present the results of their

research during this session. They will also explore proven short

term and long term strategies to protect your organization from

having to “reinvent the wheel”.

meetings gone wildSANDRA CARTER, VALKYRIE LAW GROUPCOLLEEN RHODE, COLLEEN ROHDE CONSULTING

1:45 pm - 2:45 pm

How do managers deal with difficult meetings: public hearings

gone astray, “no-show” elected officials, difficult personalities,

procedural rules lost in the fray, personal information and loose

lips, thrice-over amending resolutions, conflict of interest – “not

me!”, and other meeting scenarios? This session will feature

discussion on the issue of difficult meetings from both a legal and

local government perspective, using real-life scenarios as a way of

proposing solution strategies.

a local government officer: protecting your job and reputationDON LIDSTONE, QC AND MAEDGEN GILTROW, LIDSTONE & COMPANY

1:45 pm - 2:45 pm

Local government officers can no longer maintain a professional

distance from political and personal controversy and liability due

to emerging implications of blogs, online newspapers and

comments sections, SLAPP suits, FOI requests, remuneration

publication, labour strife, new incoming elected officials, corporate

leaks, expense account policies and termination laws. This session

offers tools for preventing personal crises and being prepared for

worst case scenarios.

k e y n o t e s p e a k e r Colonel Chris Hadfield

a s t r o n a u t

3:15 pm - 4:30 pm

personal pension consultingwed, june 11 & thurs, june 12 | by appointment 8:30 am - 4:30 pm

One-on-one, 45 minute sessions will be available throughout the

Conference for delegates contemplating retirement in the near

future. Pension specialist Jerry Woytack will provide advice and

guidance on the options that may be best for you. This service

is available on a complimentary basis for current LGMA

members who are at least 50 years old and have held

membership for at least the past 3 years. Be sure to bring your

most recent member benefit statement from the Pension

Corporation if you are intending to take advantage of this

service. Appointments are on a first-come, first-served basis.

Sign up is available in advance by contacting the LGMA office or

on site at the Conference registration desk.

education information kioskwed, june 11 & thurs, june 12

Representatives from several post-secondary educational institutions and the Ministry of Community, Sport and Cultural Development

will be available in the tradeshow area to provide delegates with information about education and local government certification programs.

Tourism Vancouver

Tourism Vancouver

We would also like to acknowledge and thank all

other Conference sponsors who contributed to this

event after the printing of this program. DRESS IS BUSINESS CASUAL

Sponsors’ Corner

thursday, june 12, 6:00 p.m.

a n n u a lb a n q u e t

THE LGMA ACKNOWLEDGES AND WOULD LIKE TO THANK THE FOLLOWING SPONSORS OF THE 2014 CONFERENCE:

Reunite with old friends, meet new

colleagues, and celebrate the success

of the 2014 Conference! Following the

cocktail reception and elegant dinner,

enjoy comedy by Steve Patterson, host

of CBC Radio’s The Debaters! Then

switch to your dancing shoes to enjoy the

sounds of Cadillac Jack, who cover a wide

range of hits from the best of classic rock

like the Beatles and Van Morrison, to the

pop sounds of the 80s, through to the

popular tracks of today.

Suite 1300 - Sun Tower - 128 Pender Street West - Vancouver BC - V6B 1R8Telephone 604-899-2269 - Facsimile 604-899-2281 - Toll Free 1-877-339-2199

LIDSTONE & COMPANYBarristers and Solicitors

MUNICIPAL INSURANCE ASSOCIATION

of Br i t i sh Columbia

MURDY & MCALLISTER B A R R I S T E R S A N D S O L I C I T O R S

getting to vancouver is easy!By pLane

If you’re arriving by air, you’ll most likely be flying into Vancouver International Airport (YVR),

located just 15 km from downtown. Car rentals are available at the airport and downtown

shuttle service is offered by Aeroshuttle (www.aeroshuttleyvr.ca or 1-877-921-9021 for details).

Or you can easily access the Canada Line, Vancouver’s rapid transit rail link, which connects YVR

to downtown Vancouver in 26 minutes. Need more information? Visit www.thecanadaline.com

Regular floatplane service is also available to Vancouver’s Coal Harbour, 1 km from the Westin

Bayshore. Go to http://vhfc.ca for further information.

By sea

BC Ferries offers service to Tsawwassen, 35 km south of downtown Vancouver off highway 99;

as well as to Horseshoe Bay, located 20 km northwest of downtown off Highway 1. For

schedule and rate information, visit www.bcferries.com.

conference location & accommodation

The 2014 Conference is being held at the

Westin Bayshore, Vancouver, 1601

Bayshore Drive. Conference rates are

$209 per night plus applicable taxes (rate

in effect until May 21st).

To make a reservation please call the

Reservations Office at 1-800-WESTIN-1 or

the hotel directly at 604-682-3377, and

reference the LGMA Annual Conference to

obtain this rate. Further information on

the hotel may be found at

www.westinbayshore.com.

vancouver welcomes you!

Tourism Vancouver