2014 annual conference and exhibits - final program guide

May 7-9, 2014 Buena Vista Palace Hotel Lake Buena Vista, FL

Preconference - May 6, 2014

Florida Library Association

Conference Program

2014 Annual Conference and Exhibits

FLA is grateful for the work of FLA volunteer Maria Gebhardt for

designing and edi ng this Program Guide.

When I set out to develop a theme, I began by looking at themes used by

other state library associa ons. One in par cular resonated with me: New

Mexico's theme from the early ‘90s, "Through the Eyes of the Patron."

Throughout my library career, I have always believed that my primary

responsibility was to the patron of my library. In 2012, while seeking a short,

catchy phrase that captured the "eyes of the patron" concept, I a ended the

most rive ng, thought‐provoking workshop ever at the Florida Public Library

Director's Mee ng. The speaker was Amy Herman and her topic was percep on. I realized there could be a gaping

chasm between what we think we know, what we actually know, and true reality. With my mind reeling from the

ideas presented, I knew percep on must also be part of my theme! I’m delighted that Amy Herman will keynote

the Opening Session of the 2014 FLA annual conference.

“Envision Excellence” pulls together the concepts of the patron’s eye and percep on. Thanks to the ar s c talents of

Andy Orrell and Mianne Nelson in the Polk County Communica ons Division, the conference logo presents a visual

idea of where I want this theme to take us.

This year, I want us each to think about how our services look through our patrons’ eyes. No ma er what type of

library we are in, our focus needs to be on our patrons. We all want our libraries to be excellent, but are we striving

to be excellent in our eyes, or in the eyes of our patrons? Who or what are we using to measure excellence?

Let's challenge ourselves to be aware of possible differences between our percep ons of our libraries, our

collec ons, our staff, our programs, our services...and our patrons’ percep ons. This year let's "Envision Excellence"

in everything we do in our Library Lives!

Gladys Roberts, President

Florida Library Associa on

A Message from President Gladys Roberts

Online Conference Informa on Everything you need for the FLA Conference in one convenient place online.

http://www.flalib.org/conference_2014.php

Download the Conference Mobile App Today. Keep track of programs, events and

interact with other a endees on your mobile device.

When you stay at the conference hotel, you’re close to all the ac on and are helping FLA, too! The sleeping rooms

booked at the Buena Vista Palace help reduce the cost of the conference.

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2014 Annual Conference Program At A Glance

All events will be held at the Buena Vista Palace Hotel Tuesday, May 6

1:00 – 5:00pm Preconference Workshop: You Are the Patron: Envisioning and Training for Excellent Library Service From the Patron’s Perspec ve

5:00 – 7:00pm Registra on Open

6:00 – 7:30pm Poolside Meet‐Up

Wednesday, May 7

7:00am – 7:00pm Registra on Open

8:00 – 9:00am Orienta on for New FLA Members and First‐Time Conference A endees

9:00 – 9:30am Poster Sessions

9:30 – 11:30am Opening Session with Keynoter Amy Herman

11:30 – 12:00pm Poster Sessions (con nued)

1:00 – 2:00pm Breakout Sessions


3:30 – 3:45pm Refreshment Break


4:00 – 6:00pm Exhibit Hall Open: Exhibits and Silent Auc on

5:00 – 6:00pm “Meet the Exhibitors” Recep on

6:00 – 8:00pm Recep ons – Florida State University & University of South Florida

Thursday, May 8


7:00am – 8:30am Mystery Writers Associa on Breakfast (advanced registra on required)

8:30 – 9:30am Breakout Sessions

9:00am – 4:00pm Exhibit Hall Open: Exhibits and Silent Auc on

9:30 – 10:30am Coffee with Exhibitors (no conflict me)

10:30 – 12:00pm Breakout Sessions & Performer’s Showcase I

12:00 – 1:00pm Lunch available for purchase in the Exhibit Hall

1:00 – 2:00pm Breakout Sessions & Lightning Rounds

2:15 – 3:15pm Breakout Sessions & Performer’s Showcase II

3:15 – 4:00pm Refreshments & Door Prizes in Exhibit Hall (no conflict me)


5:30 – 7:00pm President’s Recep on with Silent Auc on Finale, Wine Toss, FBA Author Book Signings

Friday, May 9


8:00 – 8:30am Coffee Klatch

8:00 – 9:45am Cyberzone



11:00 – 12:30pm General Closing Session with Keynoter J. Jeff Kober

12:30 – 1:30pm Networking Lunch (included in your registra on)

1:45 – 4:00pm FLA Execu ve Board Mee ng

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2014 Conference Mee ng Schedule

Special Events Wednesday

Friday

• Orienta on for New FLA Members and First‐Time Conference A endees from 8:00–9:00am in Cloister North.

• Amy Herman from the Art of Percep on helps kick off the Conference at our Opening Session at 9:30am.

• Poster Sessions: Come early (9:00am) and stay a er the Opening Session to engage with presenters.

• Exhibits open at 4:00pm in the Events Center and join us for the Exhibitor Recep on from 5:00‐6:00pm.

• FSU and USF invite you to their Alumni & Friends Recep ons.

Thursday • Performers’ Showcase comes to the conference with two sessions 10:30am‐12noon and 2:15‐3:15pm in Great Hall North.

• Watch the fast paced Lightning Rounds from 1:00‐2:00pm in Knave/Scribe.

• Friends Day! Enjoy lunch with library Friends and board members from all over the state in the Outback Veranda (Ticketed Event).

• Record your ideas on what drives excellence at your library at Leadership Voices. 2:15‐5:00pm.

• President Gladys Roberts invites you to the President’s Recep on in Great Hall Center from 5:30‐7:00pm for fun, scholarship

fundraising events, the Silent Auc on and a chance to meet award‐winning authors.

• Experience cu ng edge technology at the Cyberzone, 8:00–9:45am in Great Hall East.

• Join in the Closing Session and hear J. Jeff Kober from Disney at Work.

• Network with new and old friends for lunch (included in your registra on) following the closing session.

FLA Member Group Time Room

Academic Instruc on & Informa on Literacy Roundtable Fri, May 9: 7:45 ‐ 8:30am Senate

Academic Libraries (FACRL) Member Group Thurs, May 8: 2:00 – 4:00 pm Senate

Awards Commi ee Wed, May 7: 3:45‐4:45pm Gallery

Black Caucus Member Group Wed, May 7: 1:00 ‐ 2:00pm Senate

Con nuing Educa on Commi ee Member Group Thurs, May 8: 10:30 ‐ 11:15am Senate

Conference Commi ee Wed, May 7: 8:00 – 9:00am Senate

Conference Commi ee Fri. May 9: 10:00 ‐ 10:45am Great Hall North

Fl Public Library Standards Member Group Wed, May 7: 12:00 ‐1:00pm Gallery

Florida Virtual Campus (Program) Thurs, May 8: 1:00 ‐2:30pm Cloister North

GLBT Library Services Support Member Group Thurs, May 8: 8:30 ‐ 9:30am Gallery

Intellectual Freedom Commi ee Thurs, May 8: 10:30 – 11:15am Gallery

Leadership Development Member Group Thurs, May 8: 11:15 – 12:00pm Knave/Scribe

Legisla ve Commi ee Member Group Fri, May 9th at 7:45‐ 8:30am Gallery

Library Personnel Recruitment Member Group Wed, May 7: 2:15 – 3:15 pm Gallery

Library Technology Member Group Wed, May 7: 12:00‐1:00 pm Senate

Management and Administra on Member Group (Program) Wed, May 7: 1:00 – 2:00pm Great Hall North

Membership Commi ee Thurs, May 8: 1:00 – 2:00pm Gallery

Outreach & Programming Member Group Wed, May 7: 8:00 ‐9:00am Gallery

Planning Commi ee Member Group Wed, May 7: 3:45 ‐ 4:45pm Senate

Public Library Directors Member Group Thurs, May 8: 12:00 – 1:00pm Senate

Public Rela ons Commi ee Thurs, May 8: 8:30 – 9:30am Senate

REFORMA de Florida Member Group Wed, May 7: 2:15pm ‐ 3:15pm Senate

Scholarship Commi ee Member Group Thurs, May 8: 1:00 ‐2:00pm Senate

State University Libraries Member Group Thurs, May 8: 12:00 ‐1:00 pm Cloister North

Technical Services Member Group Thurs, May 8: 2:45 – 3:30pm Cloister North

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Preconference Workshop

You Are the Patron: Envisioning and Training for Excellent Library Service from the Patron’s Perspec ve

To envision excellence in service, library staff must learn to see service through the eyes of their patrons. This workshop is derived from the “You Are the Visitor” training program at the world’s largest children’s museum, which was adapted later for training university library staff in exploring customer expecta ons and values, with prac cal connec ons to library performance guidelines. The session will begin with a demonstra on of the training program using improvisa on and role‐playing ac vi es, facilitated discussion, and applica on exercises to help par cipants understand how patrons experience the library. Following the demonstra on of the program, facilitators will guide par cipants to discover ways to adapt the training process and techniques for their own libraries. Handouts will summarize and illustrate the training process and how par cipants can work with their staff to make visits to the library more open, invi ng, and produc ve.

Speakers: Tony Stamatoplos, University of South Florida, St. Petersburg and Kari Ann Stamatoplos, formerly with The Children's Museum of Indianapolis

Pre‐regista on Required.

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Areas of Interest

Authors/Books Copyright and Fair Use: Traps and Pi alls for Librarians

FLA One Book, One State: Drive by Daniel Pink

Let's Get Fes ve! ‐ How to Plan and Organize a Successful

Reading Fes val

Literary Excellence: Florida Book Award Winning Authors

Mystery Writers Associa on Breakfast

Mysteries Set in Florida: Why the Sunshine State?

Ra ng Library Materials: Censorship or Guidance?

Children/Youth Services Dynamic, Community‐Driven Story mes That Get Results!

Early Literacy Kits for Story me and Beyond

Envision Excellence in STEM Educa on: Plans and Prac ces for

Embracing Science, Technology, Engineering, and Math

iPad Library Programs: ‘iPad Story Time’ and ‘App Chat’

Mana‐Tweens Club

Performer's Showcase I ‐ Performers for children

Performer's Showcase II ‐ Performers for all ages

Story mes that Work for Children with Special Needs

Successful STEM Programs for Children Ages 5 ‐ 11

Collec on Development &

Management Building Your Own eBook Pla orm from Scratch

Envisioning Cataloging Excellence: RDA through the Eyes of

the User

Not So Fast! Considera ons While Planning a Digital Library

Patron‐Driven Acquisi ons, Discovery Tools , RDA, and Other

Hot Topics in Technical Services

Ra ng Library Materials: Censorship or Guidance?

Transi ons: Envisioning the Future of Our "Catalogs"

Informa on Services/Reference Art of Percep on: Keynoter's Follow‐Up

Changing Service Models in a Changing World

Copyright and Fair Use: Traps and Pi alls for Librarians

Crea ng & Using Learning Objects to Enhance Distance

Reference & Instruc on Services

Distance Learning on Demand: Crea ng a Student‐Friendly

Pla orm for Instruc onal Library Videos

Envisioning Excellence through the Lenses of Undergraduate

and Graduate Students

EPOCH: Preserving Local Legacies

Get to Yes! Branding Your Customer Service

Health Literacy: Librarians Reduce Health Dispari es!

Lawyers in Libraries

Patrons on Performance: The Library Web as Users See It

Rethinking Reference: If it’s Broke, Fix It!

Sharing Our Secrets: Le ng the World Know about Libraries’

Excellent Services

Teaching Informa on Literacy to Adults & Professionals

Management/Leadership A er the Fire: Recovery from a Library Disaster

Breathing New Life into Your Friends Group

Changing Service Models in a Changing World

Collabora ng with Strangers: Revealing Hidden Assets through

Speed Mee ngs @ Libraries

Friends of the Library Unify for Excellence

President’s Program: Conversa on with the State Librarian

Leadership Voices

Librarians as Learning Leaders: Networked for Excellence in

the 21st Century

Lightning Rounds

Management and Administra on Group Roundtable

Discussions and Business Mee ng

Orienta on for New FLA Members and First‐Time Conference

A endees

Tough Talks in Tough Times: How to Handle Difficult

Discussions with Patrons and Staff with Integrity and Respect

Turning the Tables: Assessing Student Worker Sa sfac on in

Peer‐Staffing Models

Using De Bono's Six Thinking Hats for Crea ve Thinking,

Effec ve Decision Making, Engaged Mee ngs, and Faster

Problem Solving

YOU Are the Library: Envisioning Excellence by Transforming

Your Career and Your Library

Marke ng/PR Applying Effec ve Marke ng Techniques in Spanish to

Promote Library Services to La no Popula ons

Building Connec ons: Crea ng Synergy Between Community

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Partners, Grant Opportuni es, and Targeted Programming

Crea ng Social Media Customer Service Excellence



Envisioning Your Library Customers through iMapLibraries

Get to Yes! Branding Your Customer Service

Let's Get Fes ve! ‐ How to Plan and Organize a Successful

Reading Fes val

Parents, Alumni and Libraries: What Customers Really Believe

about the Library

Patrons on Performance: the Library Web as Users See It

Programming and Outreach Ideas: Reimagining the Library as

a Cultural Hub

Sharing Our Secrets – Le ng the World Know about Libraries

Excellent Services

Outreach/Programming Applying Effec ve Marke ng Techniques in Spanish to

Promote Library Services to La no Popula ons Building

Connec ons: Crea ng Synergy Between Community Partners,

Grant Opportuni es, and Targeted Programming





Flipping Out: Envisioning the Flipped Classroom in Library

Instruc on and Programming

Lawyers in Libraries

Performer's Showcase II ‐ Performers for all ages

Programming and Outreach Ideas: Reimagining the Library

as a Cultural Hub

Redefining Outreach: Crea ng a Percep on of Personal

Accessibility


Performer’s Showcase for Children

Personal Development All about FLA/ FLA Execu ve Director Meet & Greet

Collabora ng with Strangers: Revealing Hidden Assets through

Speed Mee ngs @ Libraries

Conversa ons That Ma er

FLA One Book, One State: Drive by Daniel Pink

Librarians as Learning Leaders: Networked for Excellence in

the 21st Century

Lightning Rounds

Orienta on for New FLA Members and First‐ me Conference

A endees

President’s Program: Conversa on with the State Librarian

The Accidental Systems Librarian

“The Past Is A Foreign Country…” ‐‐ Florida Virtual Campus

User Mee ng and Update

Tough Talks in Tough Times: How to Handle Difficult

Discussions with Patrons and Staff with Integrity and Respect

Using De Bono's Six Thinking Hats for Crea ve Thinking,

Effec ve Decision Making, Engaged Mee ngs, and Faster

Problem Solving

What Do I Do Next? A Planning Model for Envisioning and

Execu ng Excellence in Library Programs and Services

YOU Are the Library: Envisioning Excellence by Transforming

Your Career and Your Library

You Are the Patron: Envisioning and Training for Excellent

Library Service From the Patron’s Perspec ve

Teaching/Learning &

Informa on Literacy Bam! Pow! Graphic Novels, Comics, & Manga, Oh My!

Exploring Visual Literacy





Flipping Out: Envisioning the Flipped Classroom in Library

Instruc on and Programming


Technology Building Your Own eBook Pla orm from Scratch

Crea ng Social Media Customer Service Excellence





Envisioning Your Library Customers through iMapLibraries

EPOCH: Preserving Local Legacies

iPad Library Programs: ‘iPad Story Time’ and ‘App Chat’

Not So Fast! Considera ons While Planning a Digital Library

Open Source for Excellent Patron Service

Patrons on Performance: the Library Web as Users See It

The Accidental Systems Librarian

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Amy Herman: The Art of Percep on

The ability to observe is grounded in the percep on of visual informa on and the effec ve ar cula on of what the eye sees and what the brain interprets. Learning to reconsider how we perceive the world around us renews the cri cal nexus between the eye and the mind. The Art of Percep on is credited with improving observa on and communica on skills and facilita ng the exchange of cri cal informa on for individuals charged with establishing and

leading the strategic direc on of complex teams.

Hear Amy Herman at the Opening Session and in her follow‐up session.

Leadership Voices Thursday, May 8th

Gallery, 2:15 – 5:00pm

Record your ideas on what drives excellence at your library. Recordings will be posted, along with your picture, to the FLA

website following the conference.

Drop in any me 2:15 – 5:00pm – no appointment is necessary.

J. Jeff Kober: Disney at Work

J. Jeff Kober brings customer service ideas from Disney’s workplace to FLA! “The Wonderful World of Customer Service at Disney” is a celebra on of great business prac ces that can be applied to your own service organiza on. See it from the eyes of J. Jeff Kober, who is the foremost thought leader in benchmarking prac ces at Disney.

Listen to J. Jeff Kober at the Closing Session

http://aop.artfulperception.com

http://disneyatwork.com

Keep in the Conversa on Twitter - #flacon2014

Facebook -

Pinterest -

Instagram‒ flainstagram2

https://www.pinterest.com/floridalibassoc/

http://facebook.com/groups/FloridaLibraryAssociation

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Tuesday • Wednesday

Tuesday, May 6

1:00 – 5:00pm PRECONFERENCE WORKSHOP: You Are the Patron Envisioning and Training for Excellent Library Service From the Patron’s Perspec ve Loca on: Scotland A

To envision excellence in service, library staff must learn to see service through the eyes of their patrons. This workshop uses improvisa on and role‐playing ac vi es, facilitated discussion, off‐site experiences, guided reflec on, and applica on exercises to help par cipants understand how patrons experience the library.

This program is derived from the “You Are the Visitor” training program at the world’s largest children’s museum, and was adapted for training university library staff in exploring customer expecta ons and values with prac cal connec ons to the RUSA Guidelines for Behavioral Performance of Reference and Informa on Providers.

Following an interac ve demonstra on of the training program, facilitators will guide par cipants to discover ways to adapt the training process and techniques for their own libraries. Handouts will summarize and illustrate the training process and how par cipants can work with their staff to make visits to the library more open, invi ng, and produc ve.

Speakers: Tony Stamatoplos, University of South Florida and Kari Ann Stamatoplos, The Children's Museum of Indianapolis

2014 Conference Program May 6 – 9, 2014

8:00 – 9:00am Orienta on for New FLA Members and First‐Time Conference A endees Loca on: Cloister North Start your conference experience with an orienta on especially for new FLA members and first‐ me conference a endees. Learn about FLA's structure and benefits of membership. Begin building your professional network and developing your leadership poten al by learning about your state associa on. Sponsor: FLA New Member Round Table Speakers: Zedra Hawkins, Washington County Public Library; Dr. Chris e Koontz, Florida State University; Dr. Barbara S tes, Florida Gulf Coast University Library; and Gladys Roberts, FLA President.

9:00 – 9:30am Poster Sessions Loca on: England/Scotland

9:30 – 11:30am Opening Session Loca on: England/Scotland Sponsors: Brainfuse & Harvard‐Jolly

Welcome

Recogni on of scholarship recipients

Keynote Speaker Amy Herman kicks off the 2014 Conference with the Art of Percep on! Find out how you can use it to enhance your observa on and communica on skills to enhance your personal and profession life. FLA Awards will be presented for Library Web‐site, Best Booth of 2013, Libraries Mean Business, Be y Davis Miller Youth Services, Excellence in Marke ng and Public Rela ons, Library Innova on, Maria Chavez Hernandez “Libraries Change People’s Lives” and Outstanding Business/Media Partner.

11:30am – 12:00pm Poster Sessions Con nued Loca on: England/Scotland

1:00 – 2:00pm Envisioning Cataloging Excellence: RDA through the Eyes of the User Loca on: Knave/Scribe This program will cover the current impact of Resource Descrip on and Access (RDA) on the user experience, as well as the eventual consequences of RDA adop on, FRBR‐ized catalogs, and BIBFRAME. A endees will leave with knowledge of what RDA is, how to imple‐ment it, and why implementa on will benefit library users and the library community. Sponsor: Technical Services Member Group Speakers: Sarah Norris, New College of Florida; Jeanne Piascik, University of Central Florida; and Shannon Schane, Everest University

5:00 –7:00pm Registra on and Informa on Desk Open in the Hampton Court Booth

6:00 –7:30pm Meet Up at the Pool Join fellow a endees and meet up at the poolside Shipwreck Bar and Castaway Grill for food and drinks.

Wednesday, May 7 Registra on and Informa on Desk open 7:00am— 7:00pm, Hampton Court Booth.

Exhibit Hall opens 4:00—6:00pm with a recep on from 5:00—6:00pm. Visit vendors and bid on Silent Auc on items.

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Wednesday

FLA One Book, One State: Drive by Daniel Pink Loca on: Cloister South FLA President Gladys Roberts selected Drive: The Surprising Truth of What Mo vates Us by Daniel Pink as this year’s One Book, One State tle. Drive explores scien fic research behind human mo va‐

on with examples from organiza ons using these ideas to create change. Panelists will present highlights and interac ve exercises from the book and share how they’re implemen ng its recommen‐da ons in their libraries. Join your colleagues in a discussion about mo va ng employees, patrons, and ourselves. Sponsor: Leadership Development Commi ee Speaker: Krystal Bullers, Shimberg Health Sciences Library

Health Literacy: Librarians Reduce Health Dispari es! Loca on: Captain/Yeoman Increasing health literacy reduces health dispari es. This presenta on introduces the concept of health literacy and outlines the impact of low health literacy on underserved communi es. Solu ons such as plain‐language and the teach‐back technique are presented, as well as reliable online health resources. A endees will leave equipped with tangible tools to use immediately in serving their patrons. Speaker: Nancy Pa erson, Na onal Network of Libraries of Medicine

Management and Administra on Group Roundtable Discussions and Business Mee ng Loca on: Ireland Take this opportunity to network with your colleagues in facilitated roundtable discussions about what is important to you in your role as a library manager. Session includes M&A Group’s business mee ng. Sponsor: Management and Administra on Member Group Speaker: Barbara Pickell, Clearwater Public Library System

YOU Are the Library: Envisioning Excellence by Transforming Your Career and Your Library Loca on: Cloister North In a me of great change and organiza onal uncertainty, knowing how to transfer and transform your skill set is important in shaping tomorrow's librarians and the libraries in which they work. An expert in leadership, diversity, and teambuilding, popular mo va onal speaker DeE a Jones will empower you to "lead in place" through personal branding and developing skills in yourself and others. Sponsors: Library Personnel Recruitment and Leadership Development Commi ees Speaker: DeE a Jones, DeE a Jones and Associates

2:00 – 2:15pm Session Break

2:15 – 3:30pm All about FLA/ FLA Execu ve Director Meet & Greet Loca on: Knave/Scribe Join FLA leaders and the new Execu ve Director to learn all about the Florida Library Associa on. Speaker: Mar na Brawer, FLA Execu ve Director

Art of Percep on: Keynoter's Follow Up Loca on: GH Center Join keynoter Amy E. Herman for an in‐depth discussion of her presenta on, The Art of Percep on, based on her work training medical students and law enforcement officers to improve their powers of observa on. Speaker: Amy Herman, Art of Percep on

Copyright and Fair Use: Traps and Pi alls for Librarians Loca on: Cloister South Patrons depend on library staff to explain and apply fair use concepts. Learn basic copyright and fair use guidelines specific to librarians from an experienced copyright a orney. This is a fast‐paced, highly interac ve and fun session on a serious subject with useful hand‐outs and Q&A. Speakers: Anne Dalton, Law and Media on, Firm of Anne Dalton

Early Literacy Kits for Story me and Beyond Loca on: GH West See how Broward County and Jacksonville libraries promote early literacy skills among preschoolers. Broward’s Northwest Regional Library produced preschool story me kits for library use to encour‐age parents to con nue ac vi es at home. Jacksonville Public Library produced circula ng story me kits for use in homes and child care centers. This program discusses the kindergarten readiness skills addressed, how to create kits and how to use the kits in your pre‐school story me program. Speakers: Stephanie Miller and Rebekah Mitchell, Jacksonville Public Library and Sarah Priester, Broward County Library

Envision Excellence in STEM Educa on: Plans and Prac ces for Embracing Science, Technology, Engineering, and Math Loca on: Cloister North This session offers detailed step‐by‐step guidelines for streamlining STEM planning for any audience from strategic planning through implementa on and specific programming ac vi es. The presenta‐

on includes lively slide shows, demos of hands‐on technology training, ac vi es to get everyone involved, and strategies for ap‐plying instruc onal design principles to develop crea ve and cri cal thinking skills. Speakers: Vera Gubnitskaia, Ormilla Vengersammy, Ann Collins, and Natalie Houston, Orange County Library System

Ra ng Library Materials: Censorship or Guidance? Loca on: GH East A prolifera on of Internet sites, such as Common Sense Media, alert parents to issues related to language, drug abuse and violence in children's and young adult materials. Pat Scales, First Amendment spokesperson and School Library Journal columnist, describes how these sites have become tools for censors and how they threaten the librarian's role in guiding young patrons in their reading and informa on needs. Sponsor: Intellectual Freedom Commi ee Speakers: Robin Shader, Northwest Regional Library System and Pat Scales, Library Consultant

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Wednesday

Sharing Our Secrets – Le ng the World Know about Libraries’ Excellent Services Loca on: Captain/Yeoman Are your patrons aware of the excellent electronic resources and services available to them through their library? Find out how aca‐demic and public librarians and media specialists have integrated Florida Electronic Library databases, Ask a Librarian, and Florida Memory into everyday library services. Following a demonstra on of innova ve virtual services, panelists will facilitate a discussion about improving communica on to increase use of these services. Speakers: Judith Ring, Florida Department of State’s Division of Library and Informa on Services; Jessica Riggins, Tampa Bay Library Consor um; and Julie Pepera, Gale Cengage Learning.

3:30 – 3:45pm Refreshment Break, Great Hall Assembly Sponsor: Baker & Taylor

3:45 – 4:45pm The Accidental Systems Librarian Loca on: Cloister North In the past, tech savvy librarians were asked to manage the systems at their library as a second role. Today, libraries seek systems librarians to manage all technology related tasks. Engard, author of The Accidental Systems Librarian will introduce you to the new systems librarian. A endees will learn the basics of systems librarianship, tricks of the trade, competency informa on and tools to assist in making their jobs easier. Speaker: Nicole Engard, ByWater Solu ons

Applying Effec ve Marke ng Techniques in Spanish to Promote Library Services to La no Popula ons Loca on: Captain/Yeoman La n‐American culture includes over 20 countries and each region has its own idiosyncra c use of the Spanish language. Brand your library by reaching out to library users through fes vals, health clinics, educa onal campaigns, and environmental events and other community ac vi es using novel marke ng efforts to raise awareness and establish a connec ons. Speakers: Juan Lopez and Margie Viera, Ana G. Mendez University

Building Your Own eBook Pla orm from Scratch Loca on: GH West Patrons expect to access eContent at their libraries despite the challenges of working with current eBook vendors and publishers. Hear how the Orange County Library System implemented a hosted eBook pla orm with Vufind and Adobe Content Server. Topics covered include technology components, acquisi ons, self publishing and working with independent publishers. Speakers: Ricardo Viera, Jo Ann Sampson and Griselda Clarke, Orange County Library System

Conversa ons That Ma er Loca on: Ireland Join members of FLA’s Con nuing Educa on Commi ee and subject experts for informal round table discussions about excellence in service through leadership/management for new leaders (Sara Gonzalez, Seminole County Public Library); social media (Jessica Riggins, Tampa Bay Library Consor um); story mes and early learning literacy (Chris Culp, Manatee County Public Library System); informa on literacy and assessment (Maryellen

Allen, USF Tampa Library); and marke ng for public libraries (Adam Brooks, Hernando County Public Library), as well as an open forum table to allow for discussion on addi onal topics of interest to a endees. Sponsor: Con nuing Educa on Commi ee

Programming and Outreach Ideas: Reimagining the Library as a Cultural Hub Loca on: GH East Librarians are always looking for new ideas for their changing environment. This session will review some unique ideas that have added or improved services available to patrons. Find ways to locate talent in your community by partnering with local groups to bring adult cra programs and live performances to your library. Sponsor: Outreach & Programming Member Group Speakers: Bill Harris, Tampa‐Hillsborough Public Library System; Suvi Morales, Palm Beach County Library System; and Marisa Meale, Palm Harbor Library

President’s Program: Conversa on with the State Librarian Loca on: GH Center Judith Ring, Director of the Florida Department of State, Division of Library and Informa on Services, will discuss the Division’s programs and services with special emphasis on its services for Florida libraries. Speaker: Judith Ring, State Librarian, Florida Department of State’s Division of Library and Informa on Services.

Teaching Informa on Literacy to Adults in the World of Wikipedia and Google Loca on: Cloister South Librarians in all environments (academic, special and public) help adults, including professionals, improve their informa on literacy skills. Doing so involves challenges ranging from undiagnosed learning disabili es to poor resource knowledge to an over‐confidence in independent searching skills. This session will share experiences related to these issues and suggest useful solu ons. Speakers: Michael Maiers and Leah Berean, ITT Technical Ins tute

4:00 – 6:00pm Exhibit Hall Open: Exhibits and Silent Auc on

5:00 – 6:00pm “Meet the Exhibitors” Recep on

USF Library School Graduates. Where are they now? How YOU can get there? Presenta on about LIS success stories and the paths they took to get there. Loca on: GH West

6:00 – 8:00pm USF School of Informa on Alumni Recep on.

Pre‐registra on Required. Loca on: GH East

FSU School of Library and Informa on Studies Recep on. Check at the FLA registra on desk for details.

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Thursday, May 8

7:00 – 8:30am Mystery Writers Associa on Breakfast Loca on: GH Center TICKETED EVENT

Join members of the Florida Mystery Writers Associa on for breakfast and hear about their latest books. Sponsor: Mystery Writers of America, Florida Chapter Speakers:

Joanna Campbell Slan,

S.L. Menear,

H. Terrell Griffin,

Nancy J. Cohen,

Miriam Auerbach,

8:30 ‐ 9:30am iPad Library Programs: ‘iPad Story Time’ and ‘App Chat’ Loca on: Captain/Yeoman Two new programs using mobile devices in the library will be discussed: App Chat and iPad Story Time. This session will include sample program plans; recent research on using apps and screen technology with children; ps for choosing, se ng up and maintain‐ing equipment; and helpful resources for developing app collec ons. Speakers: Laura Doyle and Cheryl Wolfe, Tampa‐Hillsborough County Public Library

Not So Fast! Considera ons While Planning a Digital Library Loca on: Cloister North The drama c rise in e‐reader and tablets sales has caused some to propose moving to large digital collec ons in academic libraries. Before you ditch your print books in favor of digital edi ons, hear about the experience of opening a digital library at a new branch campus. Discover what worked, what improvements were needed, and how students, faculty, and staff ul mately reacted. Speakers: Jenna Se les and Karene Best, Valencia College

Open Source for Excellent Patron Service Loca on: Cloister South The library community is abuzz about open source so ware (OSS). This workshop will introduce you to OSS and what it means for libraries, and will provide a toolbox of OSS products to enable you to provide amazing services for your patrons without addi onal staff or expense. Speaker: Nicole Engard, ByWater Solu ons

Parents, Alumni and Libraries: What Customers Really Believe about the Library Loca on: GH East Unlike most studies taken from the library perspec ve, a recent OCLC study, Parents, Alumni and Libraries: What Customers Really Believe about the Library, looks at parents and alumni ‐ not library users ‐ to understand their beliefs about the campus experience and how these beliefs influence percep ons of the university and the library’s role. See how the library compares with other elements of campus life and what this means in the move to mixed models of physical and virtual learning spaces. Speaker: Meryl Cinnamon, OCLC

Turning the Tables: Assessing Student Worker Sa sfac on in Peer‐Staffing Models Loca on: GH West The peer model of staffing is prevalent in university libraries where students benefit from learning to conduct library research by working with other students. This presenta on will explain what an assessment of student workers revealed about how they benefit from the experience. The challenges of being a student library work‐er and assis ng one’s peers to navigate library research, resources and services will also be addressed. Speakers: Michelle Demeter, Bridge Birmingham, and Rachel Besara, Florida State University

9:00 – 4:00pm Exhibit Hall open

9:30 – 10:30am Coffee Klatch in Exhibit Hall ‐ no conflict me for visi ng exhibits Sponsor: R. George & Assoc. and Crea ve Arts Unlimited

10:30am – 12:00pm Crea ng & Learning Objects to Enhance Distance Reference & Instruc on Services Loca on: Cloister North Presenters will highlight best prac ces for crea ng online learning objects (videos, screencasts, and interac ve learning objects) for enhancing library instruc on through the library’s web page as well as within embedded course modules housed in the CANVAS course management system. Find out how to use these for distance courses and “flipped” tradi onal classes. Speaker: Maryellen Allen and Adonis Amparo, University of South Florida

Friends of the Library Unify for Excellence Loca on: Cloister South Learn about promising prac ces of Friends groups in fundraising, communica on, marke ng and more. Mar n County representa‐

ves include Sheila Leach, winner of a 2013 FLA award for her role in building consensus to form a countywide Friends of the Library group while s ll suppor ng the needs of branch libraries. This session will also include ps from Friends groups across the state and audience par cipa on. Speakers: Sandy Newell, Florida Department of State, Division of Library and Informa on Services; Jennifer Salas, Mar n County Public Library; and Sheila Leach, Friends of the Mar n County Public Library

h p://www.joanna‐campbell‐slan.com

h p://nancyjcohen.com

h p://www.miriamauerbach.com

h p://hterrellgriffin.com

Registra on and Informa on Desk open 7:00am— 7:00pm, Hampton Court Booth.

Exhibits open 9:00am—4:00pm. Visit vendor booths and bid on Silent Auc on items.

h p://slmenear.com

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Thursday

Mysteries Set in Florida: Why the Sunshine State? Loca on: GH East Mul ‐published and award‐winning mystery authors discuss the appeal of se ng tales of murder and mayhem in the Sunshine State. Speakers: Joanna Campbell Slan, S.L. Menear, H. Terrell Griffin, Nancy J. Cohen, and Miriam Auerbach

Performers’ Showcase I ‐ Performers for Children Loca on: GH North Preview live performances delivered on stage by entertainers who present shows for libraries all across Florida. Chat with the performers at their meet‐and‐greet tables. This session focuses on children's performers.

Successful STEM Programs for Children Ages 5 ‐ 11 Loca on: Captain/Yeoman Learn and share ways to incorporate science, technology, engineering, and math (STEM) into programming for children ages 5 ‐ 11 with examples of hands‐on ac vi es. Speakers: Karyn Dombrosky and Cicely Douglas, Palm Beach Coun‐ty Library System, and Katherine Kastanis, Dunedin Public Library

Tough Talks in Tough Times: How to Handle Difficult Discussions with Patrons and Staff with Integrity and Respect Loca on: GH West No ma er how well you get along with patrons and fellow staffers, some discussions will involve conflict. Tough Talks® in Tough Times provides a 5‐step process (the CHECK® system) to handle difficult discussions with integrity so that all individuals feel respected. It’s a system that works in the library and in your personal life. This interac ve ses‐sion allows par cipants to share experiences and ask ques ons. Speaker: Jean Palmer Heck, Real‐Impact, Inc.

12:00 – 1:00pm Lunch available for purchase in the Exhibit Hall

12:15 – 1:45pm Friends, Founda ons and Boards Member Group Business Mee ng, Awards Program and Luncheon Loca on: Outback Veranda Ticketed event Sponsor: Friends, Founda ons and Boards Member Group

1:00 – 2:00pm Collabora ng with Strangers: Revealing Hidden Assets through Speed Mee ngs @ Libraries Loca on: GH West This hands on, train the trainer session introduces the Collabora ng with Strangers networking workshops sponsored by UF Libraries. These “speed mee ng” sessions are based on a facilita ve process known as CoLAB Planning Series® which reveals and leverages

“hidden” assets among par cipants and their organiza ons. Speakers: April Hines and Bess de Farber, University of Florida George A. Smathers Libraries

Envisioning Your Library Customers through iMapLibraries Loca on: Captain/Yeoman Supported by a grant from the Ins tute of Museum and Library Services, Florida State University researchers developed a web‐based mapping applica on that is freely available to help public librarians be er iden fy the characteris cs of the popula ons near the library. This tool can facilitate the planning, outreach, marke ng, grant wri ng, and advocacy efforts of Florida’s public librarians. A demonstra on and real‐world examples will illustrate how data can help Florida librarians op mize the public library service decision‐making process.

Speakers: Dean Jue, Chris e M. Koontz and Lorri Mon, Florida

State University

EPOCH: Preserving Local Legacies Loca on: GH East Electronically Preserving Obituaries as Cultural Heritage – or EPOCH – enables community members to memorialize loved ones while providing for future genealogical and local history research. EPOCH is a free, library‐based community digital repository, allow‐ing family members to upload obituaries, photos, and other digital memorabilia. Learn how the project developed and non‐tradi onal partnerships were formed and how you can implement this in your library. Speakers: Donna Bachowski, Melanie Higgins and Chris na Perea, Orange County Library System

Lightning Rounds Loca on: Knave/Scribe Join this fast‐paced program, where your peers share their experi‐ence and knowledge in med presenta ons. The speakers and topics are: Do our anxious students envision excellence? Rachel Cooke, Florida Gulf Coast University and Doris Van Kampen‐Breit, St. Leo University; The Library in Social Space, Lorri Mon, Florida State University; GoPro in Your Library, Dan Schoonover and Kirsten Kinsley, Florida State University; Coaching Undergraduates to Shrink Wikipedia's Gender Gap, Michael Rodriguez, Florida State University; Library Videos: for Student Excellence, by Excellent Students, Carl DiNardo and Nancy Schuler, Eckerd College; 20 Graphic Novels in 300 seconds, Michael Furlong, University of Cen‐tral Florida; I'm a Manager Now What? Things They Don't Teach You in Library School, Jennifer Parsick, Osceola Library System

Mana‐Tweens Club Loca on: Cloister South Tweens (ages 8 to 12) are ac ve readers and future volunteers. Find out how to involve them more. Learn about monthly tween book clubs and cra /culture clubs developed through partnership among branch libraries. Speakers: Chris Culp, Debbie Reagan and Megan Robinson, Manatee County Public Library

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1:00 – 2:30pm “The Past Is A Foreign Country…” ‐‐ Florida Virtual Campus User Mee ng and Update Loca on: Cloister North This session will focus on the con nued merging and re‐engineering of academic library services for public universi es and colleges under the umbrella of Florida Virtual Campus. Topics will include selec on and implementa on of a single library discovery tool and a next‐genera on ILS to be used by all 39 public universi es and colleges. Numerous commi ees and task forces guiding develop‐ment of these products will have substan al informa on to share with the session’s a endees. Other topics will include updates on the ac vi es of FLVC’s Members Council on Library Services and a brief update on FLVC’s broader ac vi es. Speakers: Mark Adams, Donald J. Muccino, Lucy Harrison and Linda McCarthy, Florida Virtual Campus

2:00 – 2:15pm Session Break

2:15 – 3:15pm Breathing New Life into Your Friends Group Loca on: Cloister South This program will cover the essen als of Leadership Development in your Friend's group. We will also discuss increasing awareness about your Friend's group in your community through Membership Development. Sponsor: Friends, Founda ons and Boards Member Group Speakers: Deborah Hohler, Friends of the Fort Lauderdale Libraries and John Gargo a, Friends of the West Regional Library

Lawyers in Libraries Loca on: Captain/Yeoman This presenta on discusses the Lawyers in Libraries program which began with Pro Bono Week in October, 2013 and which seeks to provide librarians with informa on on legal resources, to answer ques ons about the unlicensed prac ce of law, and to provide pa‐trons with guidance and referral to free legal resources. Speakers: Judith Ring, Florida Department of State's Division of Library and Informa on Services and Kathy N. Grunewald, Esq., Florida Legal Services, Inc.

Let's Get Fes ve! ‐ How to Plan and Organize a Successful Reading Fes val Loca on: GH West Lake County Library System staff describe the year of planning that made its BookFest a successful event, bringing together readers and authors. Learn how you can do it, too. Speakers: Jo‐Ann Glendinning, Ron Moore and Judy Buckland, Lake County Library System

Performers’ Showcase II ‐ Performers for all ages Loca on: GH North More performers present live previews of their shows, this me with a focus on programs for audiences of all ages. Chat with the performers at their meet‐and‐greet tables and book a program for your library.

Rethinking Reference: If It’s Broke, Fix It! Loca on: GH East Discover how to evaluate ailing programs and retool them success‐fully with assessments and targeted marke ng strategies. Strozier Library redesigned an earlier, defunct service to provide more visible and flexible assistance during peak research season. “Research Coaching” lets students improve skills working one‐on‐one or in a group with a librarian and includes a group dynamics component. Speakers: Melinda Babarskis and Jacque Druash, Florida State Libraries Undergraduate Services

2:15 – 5:00pm Leadership Voices Loca on: Gallery Join us for the 4th annual FLA Leadership Voices Project and share your ideas on what drives excellence at your library. Drop in any‐

me and record your thoughts. Everyone is welcome and no ap‐pointment is necessary! Sponsor: Leadership Development Commi ee

3:15 – 4:00pm Refreshment Break & Door Prizes in Exhibit Hall Sponsor: Lyngsoe Systems

4:00 – 5:00pm A er the Fire: Recovery from a Library Disaster Loca on: Knave/Scribe Most have par cipated in disaster preparedness planning for their libraries, but what happens when the disaster actually occurs? A fire in a branch library in 2013 taught lessons in naviga ng the red tape and dealing with insurance and contractors while trying to reopen a community resource. Learn from one who has been through the experience. Speakers: Adam Brooks and Mary Soto, Hernando County Public Library

Changing Service Models in a Changing World Loca on: GH West Hear how the Mar n County Library System changed its service models to be er meet the needs of its public through innova ons in mobile service, literacy services, space redesign, and digital technology. Speakers: Jus n De la Cruz, Jennifer Salas, Sandy Henry, Patricia Riker, Mar n County Library System

Dynamic, Community‐Driven Story mes That Get Results! Loca on: Cloister North Create dynamic, community‐driven story mes and baby mes easily and at no addi onal cost. Hear how the Maitland Public Library draws record crowds using mul media and tradi onal story me elements. Topics to be covered include: highligh ng local talent and community members of different cultures; easy‐to‐implement puppet shows; simple skits and musical instruments to enliven

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Thursday • Friday

songs and stories; and incorpora ng nonfic on. View sample cra s, tons of programming ideas and much more in this intensive workshop! Speakers: Jonathan Dolce and Mary Daniels, Maitland Public Library

Literary Excellence: Florida Book Award Winning Authors Loca on: Cloister South Engage with recipients of the 2013 Florida Book Award as they read excerpts from their award‐winning books and discuss their works. Authors include: Laura Lee Smith, Rick Kilby and Mary Lois Sanders.

Transi ons: Envisioning the Future of our "Catalogs" Loca on: Captain/Yeoman Presenters will discuss the transi on from a tradi onal ILS to a cloud‐based library resource management system with specific examples of the planning process and implementa on of the system. Also included: the unforeseen strengths, weaknesses, opportuni es, and challenges the new system has engendered. Speakers: Darla Asher, Doris Van Kampen‐Breit and Elizabeth Henry, Saint Leo University

What Do I Do Next? A Planning Model for Envisioning and Execu ng Excellence in Library Programs and Services Loca on: GH East Stuck on a project? Bring a list of actual projects you’re facing so you can work on them during this interac ve program. Explore five steps to successful planning through the applica on of a simple model. Drawn from David Allen’s classic book, Ge ng Things Done, this session offers prac cal ps to help you envision success, brainstorm effec vely, and get over the hump of deciding the next ac on. Speaker: Douglas Crane, Palm Beach County Library System

5:30 – 7:00 pm FLA President’s Recep on Conference Badge Required Loca on: GH Center Sponsor: SirsiDynix Join in the fun! Enjoy refreshments while suppor ng FLA’s scholarship program. Bid on Silent Auc on items, try the Wine Toss and look for a winning cket in the 50/50 Raffle! Florida Book Award Authors will be at the event for book signing.

Friday, May 9

8:30 – 9:30am Bam! Pow! Graphic Novels, Comics, & Manga, Oh My! Exploring Visual Literacy Loca on: Captain/Yeoman Why does visual literacy ma er in academic libraries? This program will include descrip ons of visual literacy formats, what visual litera‐cy means, how to start a graphic novel collec on in an academic library, and how to create a reading event based on a graphic novel. Speaker: Gricel Dominguez, St. Thomas University Library

Building Connec ons: Crea ng Synergy Between Community Partners, Grant Opportuni es, and Targeted Programming Loca on: GH West Developing strong community es and focusing on community needs are cri cal if the library is to remain relevant. Find out how conversa ons with community organiza ons led to programming grants which increased students' skills in reading, problem solving, and technology literacy. Speakers: Edward Booker, Danielle King, Tammy Erikstrup and Marilyn John, Orange County Library System; and Nicole C. Yello, UCF Graduate School of Educa on

Patron‐Driven Acquisi ons, Discovery Tools, RDA and Other Hot Topics in Technical Services Loca on: Knave/Scribe This panel of technical services librarians will share views on the topics of RDA, PDA, and discovery tools replacing conven onal OPACs. Implica ons of these growing trends on user experience and expecta ons will be discussed. Sponsor: Technical Services Member Group Speakers: Sarah Norris, New College of Florida; Jeanne Piascik, University of Central Florida; Hilary Wagner, Rasmussen College

Patrons on Performance: the Library Web as Users See It Loca on: Cloister North Users don't dis nguish between the library and its website. A library that can be accessed on all devices needs a simple, perfor‐mance‐driven design. This energe c, usability‐driven talk starts with the ques on: what comes a er responsive design? The focus is on developing user‐centric web sites. Speaker: Michael Schofield, Nova Southeastern University

Redefining Outreach: Crea ng a Percep on of Personal Accessibility Loca on: Cloister South An academic library can be in mida ng to undergraduates with li le research experience. Hear how outreach efforts help students to perceive library staff as approachable and personally accessible. Examples of outreach events, interac ve displays, how‐to ps on implementa on, and student feedback will be shared and the session will include an interac ve component demonstra ng how student par cipa on is encouraged. Speakers: Heather Snapp and Melissa Minds VandeBurgt, Florida Gulf Coast University

Registra on and Informa on Desk open 7:30am—

12pm, Lower Level at the Hampton Court Booth.

8:00 – 8:30am Coffee Klatch in Great Hall Assembly

8:00 – 9:45am FLA Cyber Zone Loca on: GH East Explore cu ng edge technology programs and devices with your

colleagues.

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Friday

Using De Bono's Six Thinking Hats for Crea ve Thinking, Effec ve Decision Making, Engaged Mee ngs, and Faster Problem Solving Loca on: GH Center De Bono's Six Thinking Hats is a simple, fun, and effec ve technique that helps organiza ons develop effec ve communica on to s mulate crea ve problem solving and increase produc vity. Speaker: Linda Marie Golian‐Lui, Kennesaw State University

9:30 – 9:45am Session Break

9:45 – 10:45am Distance Learning on Demand: Crea ng a Student‐Friendly Pla orm for Instruc onal Library Videos Loca on: Cloister North Instruc onal library videos are an essen al component of distance librarianship and serve as invaluable resources for students unable to partake in synchronous library training. Organizing and upda ng these videos can be daun ng, especially when facing obstacles such as loss of original video files, decentralized access points, and viewing incompa bili es among devices. Learn how Instruc onal, Reference, and Web Services librarians worked together to create a mobile‐first video pla orm overcoming issues of usability, accessibility, incompa bility, and project management in order to provide their distance students with on‐demand library instruc on. Speakers: Michelle Keba, Jamie Segno and Michael Schofield, Nova Southeastern University

Crea ng Social Media Customer Service Excellence Loca on: GH Center Customer expecta ons of social media sites con nue to change rapidly. In this session, you’ll learn how to: help your library achieve excellent customer service in social media; employ a proven social media marke ng approach that keeps people coming back; respond (not react) to five primary social customer types on Twi er, Facebook and other social media pages; and u lize a method of collec ng and responding to customer complaints. Speaker: Andrew Sanderbeck, PCI Webinars

Envisioning Excellence through the Lenses of Under‐graduate and Graduate Students Loca on: Senate This presenta on will share low‐cost usability tes ng methods and the results of the focus groups to re‐create the experience of students visi ng FIU’s new library website. The perspec ves of FIU undergraduate and graduate students relate different perspec ves on what a library website should be like and how it should serve the students. Speakers: Ava Iuliano and Sarah J. Hammill, Florida Interna onal University

Flipping Out: Envisioning the Flipped Classroom in Library Instruc on and Programming Loca on: Cloister South “Flipped” or “reversed” instruc on is a method of teaching whereby instructors post lectures online for students to review before class. Then, in lieu of a lecture‐style presenta on, instructors ask students to complete exercises, applying the knowledge/skills they learned from pre‐class prepara on. A endees will learn about “flipped in‐struc on,” be able to assess whether and to what extent they can apply it to their programs and will have access to a free online toolkit for addi onal literature and technical resources to guide them in the crea on of a flipped instruc on approach. Speakers: Elizabeth Outler, Shamika Dalton, and Loren Turner, Lawton Chiles Legal Informa on Center, Fredric G. Levin College of Law, University of Florida

Get to Yes! Branding Your Customer Service Loca on: Captain/Yeoman The Jacksonville Public Library developed a plan to realign all of its 21 loca ons to a recognizable, customer‐focused service model that strives for excellent interac ons. Training sessions incorporated customer feedback, mystery shopping results and benchmarked successes from other library systems and businesses. A endees will learn how JPL created a plan that benefits their customers and reduces staff stress using humor, videos and real‐life examples. Presenters will offer prac cal sugges ons, ps and resources that a endees can take back to their libraries to refresh their own customer service models. Speakers: Ron Block and Julie McNeil, Jacksonville Public Library

Librarians as Learning Leaders: Networked for Excellence in the 21st Century Loca on: GH West Librarians as Learning Leaders is an in‐house network created to maintain relevance and connect with library customers through shared learning and collabora on with library management. Measurable results include improved staff morale and an increased focus on crea ng excellence in customer experiences. Prac cal ps for overcoming barriers, nurturing a learning organiza on, crea ng a work environment conducive to crea vity and innova on, and moving project ideas to successful outcomes will be included. Speakers: Sandy Mayer and Wendi Bost, Orange County Library System

Story mes that Work for Children with Special Needs Loca on: Knave/Scribe Children’s librarians will share lessons learned over ten years of welcoming children with special needs and their families into story mes and the library. They’ll give specific examples of stories, ac vi es, resources, pi alls, achievements, and other helpful ps. Speakers: Diane Keyes and Sara White, Seminole County Public Library System

11:00 – 12:30pm Closing Session and Business Mee ng Awards Presenta on Loca on: GH North Speaker J. Jeff Kober brings customer service ideas from Disney’s workplace to FLA! “The Wonderful World of Customer Service at

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New in 2014! Lightning Rounds

Energize yourself by listening to fast‐paced 5‐minute presenta ons from colleagues or apply to present your own.

Be part of this new program!

Performers’ Showcases Preview top performers for your library

Performers’ for Children

Thursday at 10:30am Performers’ for All Ages

Thursday at 2:15pm

Networking Lunch

Meet up with new and old friends for lunch and to con nue the conversa on. Included in your conference

registra on at no addi onal cost. Loca on: Great Hall North

Friday at 12:30pm

Cyberzone

Share cu ng edge technology programs and

devices with your colleagues.

Thursday, 1‐2pm, Great Hall Center

Great Hall East, Friday, 8—9:45am

Disney” is a celebra on of great business prac ces that can be applied to your own service organiza on. FLA Awards will be presented for: Friends, Founda ons and Boards Outstanding Mem‐ber, Librarian of the Year, Library of the Year, Life me Achievement, and FLA Leader of the Year.

12:30 – 1:30pm Networking Lunch (included with your registra on) Conference Badge Required GH North Meet up with new and old friends for lunch and to con nue the conversa on.

1:45 – 4:00pm FLA Execu ve Board Mee ng Loca on: Cambridge Room Open to all FLA Members.

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Alphabe cal Roster of Exhibitors

Organiza on/Company Booth #

3M Library Systems 312

AWE 212

Baker & Taylor 600 & 602

Bibliotheca 109

Bits N Pieces Puppet Theatre 704

Bound to Stay Bound Books 211

Brainfuse 300

Brodart Company 104

Burrow Library Services 103

ByWater Solu ons 115

Choice Security Systems 202 & 204

Colibri Systems North America, Inc.

113

Combined Book Exhibit 706, 708, 710

Crea ve Arts Unlimited, Inc. 700 & 702

DLSG at Image Access 306

DoDad's Lab 409

DVA, Inc. 410

Eason Associates 514 & 516

EBSCO 110

FaxScan24 Fax & Scan Service 111

Findaway World 612

Florida Associa on for Media in Educa on

610

Florida Library Associa on 506

Florida Library Designs, Inc. 205

Florida State University, School of Informa on

504

Florida Virtual Campus 305

Gale 201

Grey House, Salem Press & Finan‐cial Ra ngs Series

408

Harvard Jolly Architecture 101

HPFI ‐ Eykon 210

Image One Corpora on 508

Ingram Content Group 108

Innova ve Interfaces 401

LibLime, a Division of PTFS 215

Library Interiors of Florida 114

LYRASIS 302

Organiza on/Company Booth #

Magazine Subscrip on Service Agency 316

Mergent, Inc. 112

Midwest Tape 309

Mumford Books 100

Na onal LTC Brokers 317

OCLC 303

OdiloTID 604

Orange County Library System 217

OverDrive 310

Oxford University Press 308

PBS Educa onal Media 107

Polaris Library Assoca on 403

PRIDE Enterprises 417

Pronunciator 307

ProQuest 608

R. George & Associates 614

Random House 216

Recorded Books 301

ReferenceUSA 404

Sebco Books 402

Showcases 207

SirsiDynix 200

Source Interiors, LLC 400

Springer Science & Business Media 102

Springshare 502

Tampa Bay Library Consor um 106

TECH LOGIC 206 & 208

The A.D. Morgan Corpora on 405

TLC‐‐The Library Corpora on 407

U.S. Ci zenship and Immigra on Services 606

UF/IFAS EDIS Website and Extension Bookstore

213

University Press of Florida 500

Urban Libraries Council 209

Wolters Kluwer Health ‐ Ovid 304

Workspace Technology, Inc. 214

World Book, Inc. 203

WT Cox Informa on Services 406

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3M Library Systems, Booth # 312 www.3M.com/us/library Linda Burns, [email protected] 3M Library Systems help libraries connect with communi es. 3M is the global leader in self check out materials handling, RFID, and ebook lending. AWE, Booth # 212 www.awelearning.com Brian Aertker, [email protected] AWE is a provider of digital learning solu ons to schools, libraries, child care centers, and other educa onal en es. We offer both stand‐alone computer work sta on and web‐based products. Baker & Taylor, Booth # 600 & 602 www.baker‐taylor.com Fred Harvey, fred.harvey@baker‐taylor.com Baker & Taylor, Inc. is a global informa on and entertainment services company offering print and digital books, and entertainment products along with value‐added services to libraries, educa on ins tu ons and retailers. Bibliotheca, Booth # 109 www.bibliotheca.com David Parks, [email protected] Bibliotheca creates scalable self‐checkout, RFID, security and AMH solu ons for libraries. Our solu ons offer unparalleded integra on with ILS systems as well as intui ve interfaces. Bits N Pieces Puppet Theatre, Booth # 704 www.puppetworld.com Jerry Bickel, [email protected] Puppet performances of classic children's stories, interna onal stories, and workshops. Bound to Stay Bound Books, Booth # 211 www.btsb.com Lori Smith, [email protected] Prebound juvenile library books with full processing and automa on support available. Brainfuse, Booth # 300 www.brainfuse.com Jack Rothstein, [email protected] Brainfuse is leading provider of live online tutoring and job search services. With HelpNow, JobNow, and LearnNow, patrons receive comprehensive assistance in academics, tes ng, and job search. Brodart Company, Booth # 104 www.brodartbooks.com Jamie Cutlip, [email protected] Driven by 75 years of experience as a leader of library needs, Brodart con nuously raises the bar to upgrade ins tu ons with books, supplies, and furniture, while always providing unparalleled support. Burrow Library Services, Booth # 103 www.duraboundbooks.com David Burrow, [email protected] ByWater Solu ons, Booth # 115 www.bywatersolu ons.com Nathan Curulla, nate@bywatersolu ons.com Implementaion and Support of the Koha Open Source Integrated Library System. Choice Security Systems, Booth # 202 & 204 www.choicesecurity‐systems.com Eric Snyder, [email protected] Choice Security Systems is the authorized Checkpoint Systems and D‐Tech distributor for Florida, offering book security systems, self‐checkouts, vending machines and automa c traffic counters. Colibri Systems North America, Inc., Booth # 113 www.colibriusa.com Bob Bodzenski, [email protected] Colibri has a unique automa c book covering system that can form fit to hard or so covered books in 20 seconds. Combined Book Exhibit, Booth # 706, 708, 710 www.combinedbook.com Jon Malinowski, [email protected] A subject arranged collec on of books from a variety of authors and publishers.

Exhibitor Informa on

Crea ve Arts Unlimited, Inc., Booth # 700 & 702 www.crea veartsinc.com Roger Barganier, sandra@crea veartsinc.com Crea ve Arts Unlimited, Inc. is a design/build firm providing high‐quality displays, furnishings, signage, and other architectural elements for libraries, museums, hospitals, retail stores, and hotels. DLSG at Image Access, Booth # 306 www.imageaccess.com/dlsg Ian Minnerly, [email protected] The Digital Library Systems Group offers the best hybrid‐library digi za on products possible at prices that virtually any academic or research library can afford. DoDad's Lab, Booth # 409 www.dodadslab.com Darren Casteel, darren@crea veartstore.com DoDad’s Lab is a live, interac ve program that combines colorful props, wacky science experiments, puppetry and character educa on. DoDad’s Lab provides a safe and prac cal way to support the teaching of values and get children excited about learning in a crea ve and fun way. DVA, Inc., Booth # 410 www.dvalibrary.com Nathalie Manecchia, [email protected] We are a full‐service distributor of DVDs, Blu‐Rays, Audio books, both new and previously viewed. We also offer full processing and MARC record cataloging services, standing order programs and more. Eason Associates, Booth # 514 & 516 Sam & Gwen Eason, [email protected] Quality library books for all ages and ebooks. EBSCO, Booth # 110 www.EBSCO.com Louis Sooklal, [email protected] EBSCO provides e‐journal, e‐book and e‐journal package and print subscrip ons, e‐resource management tools, full‐text and secondary databases, and related services for all types of libraries, research organiza ons and corpora ons. FaxScan24 Fax & Scan Service, Booth # 111 www.faxscan24.com John Davey, [email protected] FaxScan24 is an affordable and easy‐to‐use self‐service fax & scan kiosk. Patrons can easily send faxes and email scanned documents using credit, debit or prepaid fax cards as payment. No library cost. No staffing required. Findaway World, Booth # 612 www.findawayworld.com Kim Blazek, [email protected] Preloaded digital media players. Florida Associa on for Media in Educa on (FAME), Booth # 610 www.floridamedia.org Pat Dedicos, [email protected] FAME advocates for every student in Florida to be involved in and have open access to a quality school library media program administered by a highly competent, cer fied library media specialist. Florida Library Associa on, Booth # 506 www.flalib.org Mar na Brawer, mar [email protected] FLA provides opportuni es for librarians to advance their skills to maintain effec veness in the new informa on age and serves as a legisla ve advocate for excellence in all types of library service within the State. Florida Library Designs, Inc., Booth # 205 www.wemovelibraries.com Jeff Fischer, [email protected] We Move Libraries; We provide a mul tude of services including reloca on of collec ons; we offer sales, service and installa on of high‐density mobile storage systems, library shelving, filing systems, and custom wooden furnishings. We install RFID library security and automa on products. Florida State University, School of Informa on, Booth # 504 www.slis.fsu.edu Howard Rodriguez Mori, [email protected] Online graduate Masters in Library & Informa on Studies.

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Florida Virtual Campus, Booth # 305 www.flvc.org Lauren Sproull, [email protected] FLVC provides library and academic support services for more than one million public university and college students, faculty, and staff throughout the state. Gale, Booth # 201 www.gale.cengage.com Shannon Ostrowski, [email protected] Gale, part of Cengage Learning, serves the world's informa on and educa on needs through its vast and dynamic content pools, which are used by researchers in libraries, schools, and online. Grey House, Salem Press & Financial Ra ngs Series, Booth # 408 www.greyhouse.com Brian Ahern, [email protected] Grey House, Salem Press, H.W. Wilson & Financial Ra ngs Series – Four district product lines designed to provide high quality print and online reference material for public, academic and high school libraries. Harvard Jolly Architecture, Booth # 101 www.harvardjolly.com Ward Friszolowski, [email protected] Harvard Jolly Architecture was founded in 1938, and offers services in architecture, interior design and landscape architecture, master planning, programming, sustainable design, building informa on modeling (BIM) and 3D visualiza on. HPFI ‐ Eykon, Booth # 210 www.hpfi.com Michelle Temple, [email protected] So sea ng, café sea ng, case goods, fabrics, digital photos on fabric through dye sublimina on, wall coverings, flooring, window coverings. Image One Corpora on, Booth # 508 www.image‐1.com Tony Bush, tonyb@image‐1.com The Image One suite of Content Management and Document Imaging products and services focuses on helping our clients increase their business produc on while reducing internal and external risk Ingram Content Group, Booth # 108 www.ingramcontent.com Karen Kendig‐Horner, [email protected] Ingram Content is the world's largest and most trusted distributor of physical and digital content. Innova ve Interfaces, Booth # 401 www.iii.com Martha Ge ys, mge [email protected] Innova ve creates cu ng‐edge products that allow libraries to succeed in a modern technology environment and connects with thousands of libraries of all types in over 50 countries. LibLime, a Division of PTFS, Booth # 215 www.liblime.com Mana Laude, [email protected] LibLime supports LibLime Koha‐‐ an open source ILS choice for consor a and union catalogs; LibLime Academic Koha‐ for academic librarians; and the EDI‐compliant GetIT acquisi ons module. Library Interiors of Florida, Booth # 114 www.libraryinteriors.com Jeff Hunt, [email protected] We work with educators to interpret programma c needs into physical reality. In addi on to new furnishings, our consul ng service also includes reconfigura on of exis ng Media Centers and Computer Labs. LYRASIS, Booth # 302 www.lyrasis.org Carola Blackwood, [email protected] LYRASIS collaborates with member libraries and cultural heritage organiza ons to create, access and manage informa on, especially digital content, while increasing buying power. Please visit www.lyrasis.org. Magazine Subscrip on Service Agency, Booth # 316 www.magazinesubservagy.net Richard Emmons, info@mssa‐fl.com We are a small, independent subscrip on agency. We handle over 250,000 publica ons. Our target markets are libraries and professional

offices. When available, we provide "free replacement" issues to our customers. Mergent, Inc., Booth # 112 www.mergent.com Jeff Jones, [email protected] Mergent, Inc. is a leading provider of business and financial informa on on global publicly listed companies and has partnered with D&B® to provide several online/print solu ons. Midwest Tape, Booth # 309 www.midwes apes.com Eric Timm, erict@midwes apes.com Midwest Tape is a full service AV vendor providing movies, music, audio books, and now a new digital AV service called HOOPLA. HOOPLA provides digital movies, music, audio books, and television. Mumford Books, Booth # 100 www.books‐library.com Doug McNamara, [email protected] We are a wholesaler that sells books to libraries. Na onal LTC Brokers, Booth # 317 Thomas Collica, [email protected] Life and Long Term Care Insurance OCLC, Booth # 303 www.oclc.org Donna Gehring, [email protected] Visit the OCLC booth for OCLC service demos, including OCLC WorldShare Management Services, which streamline library opera ons, and our new OCLC WorldShare Interlibrary Loan service, now available to US libraries. OdiloTID, Booth # 604 www.odilo d.com Mercedes López, mercedes@odilo d.es OdiloTID® is a leading provider of library automa on solu ons, offering a comprehensive product suite for the discovery, management, and distri‐bu on of all library materials; physical and digital. Orange County Library System, Booth # 217 www.ocls.info Donna Bachowski, [email protected] EPOCH (Electronically Preserving Obituaries as Cultural Heritage) is a free resource for Florida residents to preserve their loved ones' legacies. OverDrive, Booth # 310 www.overdrive.com Jason Sockel, [email protected] Create your Virtual Branch! OverDrive® enables you to offer bestselling audiobooks, eBooks, music and video‐‐online 24/7‐‐from your library’s website. Oxford University Press, Booth # 308 h p://global.oup.com/academic/;jsession Jenifer Maloney, [email protected] Oxford University Press is one of the leading innovators in academic research, publishing the world’s leading scholarly works in a wide range of subjects. PBS Educa onal Media, Booth # 107 www.shopPBS.org/teachershop Bonnie Lambert, [email protected] Fulfill your patron's quest for knowledge with the most sought‐a er resources from PBS Educa onal Media! There's something for everyone to open the door of discovery. Choose from more than 1,500 tles. Polaris Library Assoca on, Booth # 403 www.polarislibrary.com Candice Gwen Oliver, [email protected] Polaris Library Systems provides public libraries with a leading ILS that boosts produc vity, improves patron sa sfac on, and transforms how librarians connect, communicate, and collaborate in the modern world. PRIDE Enterprises, Booth # 417 www.pride‐enterprises.org Jim Smith, jsmith@pride‐enterprises.org PRIDE manufactures furniture with a wide range of func ons and styles. In addi on to products offered in our catalog, PRIDE will modify or custom design items to fit your needs. Pronunciator, Booth # 307 www.pronunciator.com Robert Savage, [email protected]

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Online language‐learning service with 80 languages, ESL for 50 non‐English languages, movies, music, phrasebooks, audio lessons, scored quizzes, a Custom Course Designer, and more. ProQuest, Booth # 608 www.proquest.com Sean Keough, [email protected] ProQuest® connects people with ve ed, reliable informa on. Key to serious research, ProQuest includes Bowker®, Dialog®, EBL®, ebrary®, Serials Solu ons® businesses, and the RefWorks®, Pivot™ and Summon® services. R. George & Associates, Booth # 614 www.rgeorge.com Mary Bickel, [email protected] R. George & Associates, Inc. are Library Furnishings specialists. Services include, space planning & layout, budget es mates, 3‐D renderings, interior design coordina on, project management, and professional installa on. Random House, Booth # 216 www.randomhouse.com/library Sharon Parker, [email protected] Random House, LLC is the world's largest English language trade book publisher and includes many pres gious imprints and distribu on lines, publishing some of the foremost writers of our me. Recorded Books, Booth # 301 www.recordedbooks.com Brian Gilbert, [email protected] Recorded Books offers unabridged audiobooks & ebooks, digital databases, lanugage‐learning programs, films, and other audio and digital products for public & university libraries. Thousands of tles are available. ReferenceUSA, Booth # 404 www.referenceusa.com Bill Carlson, [email protected] ReferenceUSA is a powerful online reference and research tool providing library cardholders instant, real‐ me access to accurate, in‐depth informa on on 24 million U.S. businesses and 235 million U.S. residents. Sebco Books, Booth # 402 www.SebcoBooks.com Karen Clem, [email protected] Sebco Books is a distributor of print books and eBooks for Pre‐K through Adult from various, library pblishers. Visit www.SebcoBooks.com for more informa on. Showcases, Booth # 207 www.showcases1.com Jennifer Brower, [email protected] We are a women owned Florida based company serving the library community for almost three decades. We specialize in all your audio‐visual packaging and library supply needs. 41,000+ products...One Call Does It All! SirsiDynix, Booth # 200 www.sirsidynix.com Bacari Nelson, [email protected] Developing and delivering robust technology for library staff and users. Providing dedicated service beyond the so ware. Cul va ng a community of SirsiDynix librarians to ensure a bright future for libraries everywhere. Source Interiors, LLC, Booth # 400 www.sourceinteriors.net John Cumming, [email protected] Library Furniture, Shelving, Displays Springer Science & Business Media, Booth # 102 www.springer.com Victor Lao, [email protected] Springer Science+Business Media is a leading global scien fic publisher, providing academia, scien fic ins tu ons and corpora ons with quality content via innova ve products and services. Springer publishes roughly 2,000 journals and 7,000 new books each year. Springshare, Booth # 502 www.springshare.com Bill Kessler, [email protected] Creators of Libguides, Libanswers, Libanaly cs, and Libcal web apps for libraries of all types and sizes. We help librarians share knowledge and delight patrons.

Tampa Bay Library Consor um, Booth # 106 www.tblc.org Jessica Riggins, [email protected] The Tampa Bay Library Consor um, Inc. (TBLC) is a nonprofit mul ‐type library coopera ve that works with libraries – public, academic, special and K‐12. TECH LOGIC, Booth # 206 & 208 www.tech‐logic.com Jessica Evans, tdalbec@tech‐logic.com Tech Logic is the leading provider of Automated Material Handling systems, material return drops, and barcode and RFID check‐in and check‐out systems. Our material handling systems are designed to meet the needs of libraries of all sizes, and can be customized for any space. The A.D. Morgan Corpora on, Booth # 405 www.admorgan.com David Wade, [email protected] We serve you as Award Winning Construc on Managers of Library and Media Facili es and will make your next project a great experience! TLC‐‐The Library Corpora on, Booth # 407 www.tlcdelivers.com John Burns, [email protected] The Library Corpora on serves the automa on and cataloging needs of more than 4,400 libraries worldwide. U.S. Ci zenship and Immigra on Services, Booth # 606 www.uscis.gov/ci zenship Alanna Rosenberg, [email protected] U.S. Ci zenship and Immigra on Services’ Office of Ci zenship leads ini a ves to promote ci zenship awareness and demys fy the naturaliza on process for aspiring ci zens and supports immigrant‐serving organiza ons. UF/IFAS EDIS Website and Extension Bookstore, Booth # 213 h p://edis.ifas.ufl.edu Diana Hagan, [email protected] UF/IFAS Extension Bookstore and EDIS website offer research‐based resources by University of Florida faculty on subjects including agriculture, small farms, and gardening; health, rela onships and finances; water, sustainability, and environment. University Press of Florida, Booth # 500 www.upf.com Teal Amthor‐Shaffer, [email protected] The University Press of Florida, established in 1945, is the scholarly publishing arm of the Florida State University System. It is your source for great books about history, culture, literature, the arts, natural history, gardening, and cooking in Florida. Urban Libraries Council, Booth # 209 www.libraryedge.org Alison Saffold, [email protected] Edge is a new management and leadership tool for public libraries. Led by the Urban Libraries Council and funded by the Bill & Melinda Gates Founda on, Edge help libraries assess and improve public access technology services to be er serve communi es. Wolters Kluwer Health ‐ Ovid, Booth # 304 www.ovid.com Diane Campagnes, [email protected] Wolters Kluwer Health ‐ Ovid is an informa on provider offering online allied health, nursing and medical journals, books and databases to colleges and universi es, medical and nursing schools and public libraries. Workspace Technology, Inc., Booth # 214 www.workspacetechnology.com Sco Powers, sco @workspacetechnology.com collabora ve furniture, custom desks and end panels, tables, sea ng, shelving, media storage, compact shelving and art storage systems. World Book, Inc., Booth # 203 www.worldbook.com Jerry Newberry, [email protected] World Book, Inc. provides digital and print resources for the library and classroom. WT Cox Informa on Services, Booth # 406 www.wtcox.com Shannon Caison, [email protected] WT Cox offers serials management services and a host of integrated solu ons including sta s cs and analy cal tool, A‐Z List, Link Resolver, ERM solu on, and more.

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Poster Sessions Poster Sessions will be before and a er the Opening Session on Wednesday, from 9:30am

Poster Session Titles Presenters

Assessing our Member’s Needs: 2013 FLA Survey Highlights Hilary Wagner, Jacalyn Bryan & Alyssa Koclanes 2A

Building Be er Libraries for Graduate Students through Ethnographic Study

Jessica Evans Brady & Rachel Besara 6B

Changing the World One Seed at a Time: Dunedin Public Library Seed Library

Phyllis Gorshe, Katherine Kastanis & Olivia Wilson 7B

Collabora ve S.T.E.M. Programming for School‐age Children Kris na Kno 10B

Consolida ng Access to Florida’s Historical Environmental Records

Susan Stover & Alyson Gamble 12B

Crea ng and Cura ng Digital Professional Learning Networks Michael Rodriguez 11B

Daleks, Deathstars, and Dirigibles: Crea ng your own library comic‐con.

Sabrina Smith & Amy Jones 5A

Do our anxious students envision excellence? Rachel Cooke & Doris Van Kampen‐Breit 12A

Drop in Library Workshops ‐‐ The Thrill of Victory or the Agony of Defeat?

Carol Maksian 15B

Envision Excellence Through Staff Development Jenny Ransone, Kelly Friesen and Suzanne Brown 14B

Excellence in Marke ng and Public Rela ons Award: Stories of Success

Amelia Anderson & Susan Kiley 6A

Floa ng Excellence Margaret Barry, Jennifer Webb & Melissa Richie 10A

Florida's Public Libraries in Social Space: Social Media in the Sunshine State

Lorri Mon 16B

Fostering Faculty‐Librarian Rela onships Sarah Dockray 11A

Free and Flashy: Prezi, Popplet, & ScreenMarker Nichole Mar n & Ross Mar n 8B

Get Your Game On Rodney McElveen & Mary Daniels 4A

Librarians Who Lunch: Outreach with a Bit of Class Caroline Reed 1A

Library Makeover: Improving Users’ Percep on of Your Library Rodrigo Castro 2B

“Library Space, Library Space, How Do Our Users Learn in This Place?”

Susan Montgomery 14A

Minding the Gap: Assessing the Academic Work Habits of Distance Learners

Michelle Demeter & Rachel Besara 16A

Mythbusters: The Digital Na ve Carrie Moran, Michael Furlong & Kelly Robinson 1B

One Consultant, Five Libraries: Transforming the User Experience

Jeanne e Smithee & Lois Albertson 3A

Reverse Field Trips Jus n King & Susan Kiley 8A

Serving Patrons With Excellence Through Innova ve Internships

Stephanie Katz 9A

Shake It Up ‐ Growing From Early Literacy to E‐Literacy Kris ne Benoit & Alexandra Phillips 7A

Shi ing Perspec ves: Engaging an Academic Community through Pop Culture

Lauren Fralinger & Erika Goodrich 3B

Subject Librarians Posi vely Impac ng Student & Faculty Excellence: University of Central Florida Libraries' New Subject Librarian Service Model

Barbara Tierney, Pa McCall & John Venecek 5B

“Teens Takeover: A Fes val of Their Own” Eleanor Guldbeck and Grisel Choter 13B

The Gamifica on of Informa on Literacy Instruc on in Libraries

Deborah Williams & Diane Scot 13A

Thirty Days of Fun Hath September: Using Themed Months to Structure Library Programming

Elia Trucks & Holly Kouns 4B

Tweets & Tweetability: Measuring Patron Percep ons of Library Services with Twi er

Peter Cannon, Rebecca Durney, Kimberly Nordon, and Roxanne Palmer

9B

What MLIS Students Need to Know BEFORE Gradua on Erica England, Sarah Brown & Terri Gotschall 15A

Thanks to our 2014 Sponsors

2013‐2014 Florida Library Associa on Execu ve Board

President ‐ Gladys Roberts, Polk County Library Coopera ve Past President ‐ Barbara S tes, Florida Gulf Coast University Library Vice‐President/President Elect ‐ Linda McCarthy, Florida Virtual Campus Secretary ‐ Anne Haywood, Bruton Memorial Library Treasurer ‐ Mary Anne Hodel, Orange County Library District Director, Region 1 ‐ Raymond San ago, Miami‐Dade Public Library Director, Region 2 ‐ Tracy Ellio , State College of Florida Director, Region 3 ‐ Peggy Nuhn, University of Central Florida Libraries Director, Region 4 ‐ Paul Alford, Lake County Library System Director, Region 5 ‐ Elizabeth Curry, College of Central Florida

Director, Region 6 ‐ Judith Rundel, Leroy Collins Leon County

Public Library

ALA Councilor ‐ Alan Kornblau, Delray Beach Public Library

FSU Representa ve ‐ Pamela Doffek, School of Library and

Informa on Studies, Florida State University

USF Representa ve ‐ James E. Andrews, School of Informa on,

University of South Florida

FLA Parliamentarian ‐ Bernade e Storck

Chair, Planning Commi ee ‐ Gloria Colvin, Strozier Library,

Florida State University

Director, State Library & Archives of Florida ‐ Judith A. Ring, FL

Dept. of State, Div. of Library & Informa on Services

FLA Execu ve Director ‐ Mar na Brawer

2014 Business Members Special Thanks to our FLA Business Members that

Support Florida Libraries!

Lewis, Longman & Walker Harvard Jolly Architecture TMQ, Inc. R. George & Associates Long & Associates Architects/Engineers Midwest Tape Choice Security Systems

FLA 2015 Save the Date

May 12 – 16th – Caribe Royale in Orlando

Gale Cengage

Brainfuse

Lyngsoe Systems

R. George & Assoc.

Creative Arts Unlimited

Springshare

Midwest Library Service

SirsiDynix

Harvard-Jolly

Baker & Taylor

Florida Virtual Campus

Recorded Books

University Press of Florida

OCLC

2014 annual conference and exhibits - final program guide

Government & Nonprofit