KARMA RETAILERBASE LEVEL IN-STORE TESTING

LAPTOPS

August 30, 2014

Tools for Testing

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ADOPTERCD/DVD

Identification and Questions for Basic Level Testing

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DEVICE IDENTIFICATION

• What brand of Laptop do you have?• What processor does your laptop have?• What RAM does your laptop have?• What HDD does your laptop have?

DEVICE INSPECTION

1. Does your device power on? Yes/No2. What physical condition is your device in? Fair/Good/Like New3. Is your display cracked, discolored, blurred, or pixilated? Yes/No4. Is your original battery working? Is your computer charging? Yes/No5. Is your keyboard and track-pad working? Yes/No6. Is your CD/DVD drive functional? Yes/No7. Is your laptop speaker and mic working? Yes/No8. When was this device purchased? <1 / >19. Do you have an original charger for this device? Yes/No10.Does your device have any liquid damage whatsoever? Yes/No

Laptop Identification

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The brand can be found in one of the following places:

• Printed on a sticker behind the laptop

• Printed on the front of the housing

• Printed on the back of the housing

Laptop Identification

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The RAM and Processor can be found in one of the following places:

In most cases, the processor can also be identified simply by reading the processor sticker on the housing:

Laptop Identification

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The HDD capacity can be found in one of the following places:

OR inside My Computer, right click on Hard Drive, then click on properties:

1. Does your device power on?

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POWER• Check that the device fully powers on and starts up to the home

screen of operating system.• If laptop powers on but does not display a home screen, mark as NO.

• If the device does not turn on with battery, connect charger, then turn device on and check if it starts up to the home screen of operating system.

2. Physical Condition Assessment

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FAIR CONDITION• Heavily used, significant wear and tear, heavy scratches and

scuffs on screen and housing, dust marks under screen and may have dents or chips in the housing.

CRACKS

COLOR FADED

HINGE BROKEN

DENTS / HEAVY SCRATCHES

2. Physical Condition Assessment

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GOOD CONDITION• Signs of wear and tear from normal use

• Small/light scratches on screen are acceptable• Small/light scratches, cuffs or nicks on housing are

acceptable

LIGHT SCRATCHES ARE ACCEPTABLE

2. Physical Condition Assessment

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LIKE NEW• Looks like it has never been used. • NO scratches, dents, nicks, etc.

3. Is your display cracked, discolored, blurred, or pixilated?

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LCD DEFECTS

DISCOLORED/BLURRED

PIXILATED

CRACKED

BAD SPOTS ON SCREEN

4. Is your original battery working? Is your computer charging?

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Original Battery

Fake/Local Battery

Connect the

charger with

device and

check

whether

device

battery bar

increases or

not.

• Battery should be original of the same brand as the device• Battery should not be swollen• Battery should charge when plugged in

5. Is your keyboard and track-pad working?

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• Check that all keys on the keyboard are intact and that they all all working by entering text

• Check that touchpad is working by moving cursor and left/right clicking

6. Is your CD/DVD drive functional?

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• Open disc drive• Insert CD/DVD in disc drive – disc should not be a blank disc• Check that the laptop detects – it should auto-play

7. Is your laptop speaker and mic working?

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SPEAKER• Go to START• Go to My Documents• Go to SAMPLE MUSIC and play any file• OR insert any Audio CD and music should auto-play

7. Is your laptop speaker and mic not working?

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MIC• Go to Start• Go to All Programs• Go to Accessories• Go to SOUND RECORDER and try recording a sound

8. When was this device purchased? <1 / >1

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Less than one year/Greater than a year

Less than one year• Only acceptable if the seller is carrying an original invoice

which proves that the device was purchased less than one year from date of exchange/trade-in

• A copy of this invoice is to be kept and packed with the device

Greater than one year• No invoice = greater than one year• Invoice showing greater than one year = greater than one

year

9. Do you have an original charger for this device?

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Original Charger Local Charger

NOTE: Battery should be original of the same brand as the device

10. Does your device have any liquid damage whatsoever?

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Check for signs of liquid damage:• Liquid marks behind screen• Liquid marks on/around keyboard

Dos and Don’ts

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If you are not able to find information

about the processor, hard disk, or RAM,

enter the lowest configuration given in

the drop-down.

Contact

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Karma Recycling Pvt. Ltd.

Registered Office:

F/27/2 Okhla Industrial Area | Phase II | New Delhi 110020

Sales Office:

971/1 Kapashera (opposite Fun n Food Village) | New Delhi 110037

E-mail: recycle@karmarecycling.in

Phone: +91 – 99711 - 89711

https://www.facebook.com/KarmaRecycling

http://www.youtube.com/karmarecycling

https://twitter.com/KarmaMovement

Disclaimer

This presentation has been prepared by Karma Recycling Private Limited and/or its affiliates (“Karma”) for the exclusive use of the party to whom Karma delivers this presentation (the “Company”) using information provided by the Company and other publicly available information. The content contained herein involve elements of subjective judgment and analysis. Karma does not make any representation or warranty, either express or implied, as to the accuracy, completeness or reliability of the information contained in this presentation. It should not be regarded by the recipients as a substitute for the exercise of their own judgment. Nothing contained herein is, or shall be relied upon as, a promise or representation as to the past or future. The Company should consult its own counsel, tax and financial advisors as to legal and related matters concerning any transaction described herein. This presentation does not purport to be all-inclusive or to contain all of the information that the Company may require. This presentation has been prepared on a confidential basis solely for the use and benefit of the Company. Distribution of this presentation to any person other than the Company and those persons retained to advise the Company, who agree to maintain the confidentiality of this material and be bound by the limitations outlined herein, is unauthorized. This material must not be copied, reproduced, distributed or passed to others at any time, in whole or in part, without the prior written consent of Karma. Karma specifically prohibits the redistribution of this material and accepts no liability whatsoever for the actions of third parties in this respect.