2013 year end subscriber network data report

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    POLICYCOMPETIONANDECONOMICANALYSISDEPARTMENT

    2013YEARENDSUBSCRIBER/NETWORKDATAREPORTFORTELECOMMUNICATIONSOPERATING

    COMPANIESIN

    NIGERIA

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    Table of Contents

    1.

    Commitments 2

    - VisionandMissionStatements 2

    2.

    CoresValues 2

    3.

    Credo 2

    4.

    ObjectivesoftheNCA2003 3

    5.

    TelecomsIndustryReview 4

    - HighlightsofIndustryPerformance 4

    - GrowthinsubscriberLinesandTeledensity 4

    - SubscriberDataandTeledensity 5

    - NumberofInternetSubscriptions 7

    - NumberofPortedActivities 8

    - MarketShareofTelecomsOperatingCompanies 9

    6.

    InfrastructureDeployment 11

    - BaseTransceiverSites 11

    - FibreOpticsDeployment(KM) 14

    - MicrowaveRadio 15

    - NumberofGateways 16

    7.

    StaffProfileofOperatingCompanies 18

    8.

    CommentsbyDifferentTelecomsOperatorsontheyear2013 21

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    COMMITMENTS

    TheNigerianCommunicationsCommission(NCC) iscommittedtocreatingaworldclass

    telecommunicationsenvironmentforALLinNigeria.TheCommissionisdrivenbythethree

    guiding principles (the 3Fs) to be fair, firm and forthright in carrying out its duties and

    functionsas

    the

    National

    Telecommunications

    Regulator.

    NCC

    has

    adopted

    the

    following

    VisionandMissiontoguideitswork:

    Vision

    Tobearesponsive,worldclasscommunicationsregulatoryorganization.

    Mission

    Tosupportamarketdriventelecommunicationsindustryandpromoteuniversalaccess.

    COREVALUES

    ProfessionalismandEthicalConduct

    TransparencyandIntegrity

    FairnessandEquity

    Discipline

    EffectiveCommunications

    ExemplaryLeadership

    ConsultationandConsensusBuilding

    CREDO

    Ourgoalistoensuretheavailabilityofhighqualityandaffordablecommunications

    servicestoeveryoneandeverywhereinNigeria.

    Weshallstrivetobefair,firmandforthrightincarryingoutourmandatewith

    commitmentto

    protect

    the

    interests

    of

    stakeholders.

    Wecommittoprovidealevelplayingfieldintheindustrywithintegrityandtransparency.

    WeshallworkasateamwithaManagementthatisaccountableandresponsive,a

    workforcethatishardworking,loyalandcommitted,allboundbyprofessionalism.

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    Weshallbesensitivetotheyearningsofouremployeesforwhomweshallprovide

    conduciveworkenvironmentfortheattainmentofjobsatisfactionandselfactualization.

    Weshalltreatouremployeeswithrespectanddignity;recognizeandrewardmerit.

    OBJECTIVESOFTHENIGERIANCOMMUNICATIONSACT(NCA2003)

    To promote the implementation of the national communications or

    telecommunicationspolicyasmayfromtimetotimebemodifiedandamended.

    ToestablisharegulatoryframeworkfortheNigeriantelecommunicationsindustry

    and for this purpose to create effective, impartial and independent regulatory

    authority.

    Topromotetheprovisionofmodern,universal,efficient,reliable,affordableand

    easily accessible communications services and the widest range thereof

    throughoutNigeria.

    To encourage local and foreign investments in the Nigerian communications

    industryandtheintroductionofinnovativeservicesandpracticesintheindustryin

    accordancewithinternationalbestpracticesandtrends.

    ToensurefaircompetitioninallsectorsoftheNigeriancommunications industry

    and also encourage participation of Nigerians in the ownership, control and

    managementofcommunicationscompaniesandorganizations.

    Toencourage

    the

    development

    of

    a

    communications

    manufacturing

    and

    supply

    sector within the Nigerian economy and also encourage effective research and

    developmenteffortsbyallcommunicationsindustrypractitioners.

    To protect the rights and interest of service providers and consumers within

    Nigeria.

    To ensure that the needs of the disabled and elderly persons are taken into

    considerationsintheprovisionofcommunicationsservicesand

    Toensure

    an

    efficient

    management

    including

    planning,

    coordination,

    allocation,

    assignment,registration,monitoring anduse ofscarcenationalresources in the

    communications subsector, including but not limited to frequency spectrum,

    numbers and electronic addresses, and also promote and safeguard national

    interest,safetyandsecurityintheuseofthesaidscarcenationalresources.

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    1. TELECOMSINDUSTRYREVIEW

    HIGHLIGHTSOFINDUSTRYPERFORMANCE2012and2013

    1.1GrowthinSubscriberLinesandTeledensity

    ThetelecommunicationssectorinNigeriahasexperiencedmajorstructuralchangesandgrowthsince2000thathaspositivelyimpactedthebusiness,economicandsociallivesof

    Nigerians.Before

    2001

    and

    the

    advent

    of

    digital

    mobile

    telephony,

    telecommunication

    serviceswereexpensivetoacquire,difficulttoobtainandveryexpensivetouse.Also,thetotal connectedactive lines inNigeriabefore full liberalisationwere justa little above400,000makingthecountryoneofthelowestintermsofteledensity(0.4)intheworld.AsattheendofDecember2013,justaboutthirteenyearsafterfullliberalisation,Nigerianowhasover127.6millionlineswithateledensityofover91.15andiscurrentlyrankedasthe leading telecommunications country in Africa ahead of South Africa in terms ofsubscriberbase.

    Figure1.showsthesectorevolutionuptoDecember2013.

    Also, this significant growth as evidenced by the growth in the number of telecom

    subscribersaswellasinfrastructuraldevelopmenttomentionafew.

    TheNigerian telecoms industry inAugust, 2011 celebrated adecadeof telecom

    revolution andmore significantly the introduction of Global System ofMobile

    Communications(GSM)inAugust,2001.

    Priorto

    the

    liberalization

    of

    the

    Nigerian

    Telecom

    industry,

    there

    were

    just

    400,000

    lines with a teledensity of 0.4; In December 2012 total active subscriptions

    witnessedasignificantimprovement,itincreasedto113,195,951withteledensityat

    80.85.

    The Commission has recorded significant increased telecom subscribers in the

    years20122013.Thisachievementhasincreasedthetotalactivesubscriptionsto

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    As at December 2013 total active subscriptions stood at 127,606,629 with

    teledensityat91.15.

    TotalActiveInternetsubscriptionshasalsoincreasedto64,417,110asatDecember,

    2013withthewirelessbroadband(3G)connectionsof17,531,781asatDecember

    2013.

    Following the launch of Mobile Number Portability (MNP) service by the

    Commission

    in

    April

    2013,

    the

    cumulative

    total

    number

    of

    ported

    lines

    (both

    incomingandoutgoing)asatDecember,2013was157,432.

    InstalledcapacityasatDecember2013was248,353,725whiletotalconnectedlines

    stood at 169,676,545. The total number of Base Transceiver Stations (BTS) sites

    increasedtoabout30,000forboththeGSMandCDMAtelecomsOperators.

    The Nigerian telecom industry is primarily driven by the Mobile (GSM) market

    segmentasthissegmentaccountsfor97.83%oftheentiretelecomsmarketwhile

    theMobile(CDMA)andFixed/FixedWirelesssegmentsaccount forabout1.88%

    and0.29%respectively.

    Thishasshownanincreasedtelecomspenetrationthroughoutthecountrythatis

    better,well

    connected

    with

    wider

    coverage

    despite

    the

    challenges

    of

    quality

    of

    serviceprovidedbythetelecomsoperators.

    Followingtheconclusionandanalysisoftheannualcollectionsandcollationofthe2013Year End Telecoms Subscribers and Network Data from the responses of the telecomsoperatingcompaniesinNigeriatothequestionnairesadministered,thedetaileddataandgraphicalrepresentationsofthesummaryreportsofthesubmissionsbythecompanies:please find below a report on the data collated,the reviews of the submissionsof thetelecomsoperatingcompaniesandtheircommentsasat2013YearEnd.

    Section1.

    a.

    TotalNumber

    of

    Active

    Voice

    Subscriptions:

    As

    at

    December,

    2013

    total

    active

    voice subscriptions were 127,606,629 while Teledensity was 91.15. This indicates

    thattherewasa13%increasefrom2012whentotalactivevoicesubscriptionswas

    113,195,951andTeledensitywas80.85.

    Thisgrowthinactivevoicesubscriptionswasprimarilydrivenbythegrowthinthe

    Mobile (GSM) market segment. While the Mobile (GSM) market segment

    accountedfor97.83%oftheentiremarket,theMobile(CDMA)andFixedWired/

    Wirelesssegmentsmerelyaccountedfor1.88%and0.29%respectivelyoftheentire

    marketasatDecember,2013.

    Table1:TotalActiveVoiceSubscriptions(20092013)

    2009 2010 2011 2012 2013

    TotalActiveSubscriptions

    74,518,264 88,348,026 95,886,714 113,195,951 127,606,629

    Teledensity 53.23 63.11 68.49 80.85 91.15

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    Figure2:SubscriberDataActiveVoiceSubscriptions&Teledensity(2009 2013)

    b. MarketShareofMobileGSMOperators

    As at December, 2013 the total number of active voice subscriptions for all market

    segments was 127,606,629 while Teledensity was 91.15. The Mobile GSM Operators

    recordedatotalof124,841,315activevoicesubscriptionsindicatingthatitaccountedfor

    97.83%oftheentiremarket.AfurtherbreakdownshowsthatMTN;GLO;AIRTEL&EMTS

    respectively had 56,766,085; 25,933,867; 24,847,567; & 17,035,276 active voice

    subscriptionsthereby indicatingthatMTN;GLO;AIRTEL&EMTSeachhad45%;21%;20%

    &14%shareoftheMobileGSMmarket.TheMobileCDMAandtheFixedWired/Wireless

    marketsegmentseachaccountedfor1.88%and0.29%shareoftheentiremarket.

    Figure3:PercentageofMarketShareofMobileGSMOperatorsasatDecember,2013

    0

    20

    40

    60

    80

    100

    0

    20,000,000

    40,000,000

    60,000,000

    80,000,000

    100,000,000

    120,000,000

    140,000,000

    2009 2010 2011 2012 2013

    TotalActiveVoiceSubscriptions(20092013)

    TotalActiveSubscriptions Teledensity

    45%

    21%

    20%

    14%0%

    MarketShareofMobileGSMOperatorsasat

    December2013

    MTN

    GLO

    AIRTEL

    EMTS

    MTEL

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    TABLE2:MARKETSHAREOFMOBILEGSMOPERATORS2013

    MTN GLO AIRTEL EMTS MTEL

    56,766,085 25,933,867 24,847,567 17,035,276 258,520

    45% 21% 20% 14% 0%

    TABLE 3: PERCENTAGE OF MARKET SHARE OF SERVICE DEPLOYMENT BY

    TECHNOLOGY2013

    MOBILE(GSM) MOBILE(CDMA) FIXEDWIRED/WIRELESS

    97.83% 1.88% 0.29%

    Figure4:PercentageofMarketShareofservicedeploymentbytechnologyasatDecember,2013

    c. TotalNumberofActive InternetSubscriptions:AsatDecember 2013, the total

    active internetsubscription forallmarketsegmentswas64,417,110.The four (4)

    MobileGSMoperatorsrecorded64,229,097activeinternetsubscriptionsindicating

    thattheMobileGSMoperatorsaccountedfor99.71%oftotalactiveInternetservice

    subscriptions.TheFixedWired/Wirelessmarketsegmentonlyaccountedfor0.29%

    oftotalactiveinternetsubscriptions.

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    TABLE4:TOTALACTIVEINTERNETSUBSCRIPTIONSDEC2012 DEC2013

    DEC 12 31,143,861

    JAN 13 32,223,569

    FEB

    13

    32,527,348

    MAR 13 34,637,158

    APR 13 35,081,005

    MAY 13 38,278,971

    JUN 13 48,344,280

    JUL 13 50,593,576

    AUG

    13

    52,767,667

    SEPT 13 56,261,344

    OCT 13 57,840,299

    NOV 13 59,894,564

    DEC 13 64,417,110

    Figure5:TotalActiveInternetSubscriptionsDec2012 Dec2013

    0

    10,000,000

    20,000,000

    30,000,000

    40,000,000

    50,000,000

    60,000,000

    70,000,000

    TotalActiveInternetSubscriptionsDec12Dec2013

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    d.

    TotalNumbersPorted IncomingandOutgoing:Thecumulativetotalnumberof

    ported lines (both incomingandoutgoing)asatDecember,2013was 157,432.A

    breakdownrevealsthat84,777lineswereportedfromothernetworks(incoming)

    while72,655lineswereportedtoothernetworks(outgoing).

    TABLE5:TOTALNUMBERSPORTEDDECEMBER2013

    Incoming

    OutgoingMTN 4,908 29,452 34,360

    GLO 9,830 10,139 19,969

    AIRTEL 46,457 26,01972,476

    EMTS 23,582 7,040 30,622

    TOTAL PORTINGACTIVITIESTHROUGH ALLNETWORKS 84,777 72,650 157,427

    Figure6:TotalNumberPortedIncoming&OutgoingasatDec2013

    0

    10000

    20000

    30000

    40000

    50000

    60000

    70000

    80000

    90000

    MTN GLO AIRTEL EMTS TOTAL

    TotalNumbersPortedIncoming&OutgoingDec.2013

    Incoming Outgoing

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    Figure7:TrendofTotalNumberPortedIncoming&OutgoingfromMay Dec2013

    20,000

    40,000

    60,000

    80,000

    100,000

    120,000

    140,000

    160,000

    MAY JUN JUL AUG SEP OCT NOV DEC

    14,17725,738

    39,361

    65,840

    90,097

    128,548

    144,620

    157,432

    TOTALNUMBERSPORTED[IN&OUT MAY

    DEC2013]

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    SECTION2.

    InfrastructureDeployment.

    A.

    BaseTransceiverStations(BTS)Sites:

    As at December 2013, the installed capacities for (MTN, GLO, AIRTEL and EMTS) were

    80,000,000; 39,396,740; 58,000,000 and 40,000,000 respectively. Active voice

    subscriptions increased from the year 2012, active voice subscriptions increased to

    56,766,085; 25,933,867; 24,847,567; and 17,035,276 for MTN, Glo, Airtel and EMTS

    respectively.

    MTN,GLO,AirtelandEMTShad11,551;6,305;5,997and4,436basestations.Mobile[GSM]

    operators owned a total of28,289 base stations which is an increase from23,105 base

    stationsrecorded

    by

    Mobile

    [GSM]

    in

    December,

    2012

    thereby

    indicating

    an

    increase

    of

    22.44%.

    Table

    6:

    Installed

    Capacities,

    Active

    Voice

    Subscriptions

    &

    Number

    of

    Base

    Stations

    (GSM)

    2012 MTN GLO AIRTEL EMTS

    InstalledCapacity

    72,000,000 37,150,107 41,790,000 30,000,000

    Active VoiceSubscriptions

    47,440,991 24,124,716 23,092,195 14,912,801

    No. of Base

    Stations

    8,467 5,836 3,660 5,142

    2013 MTN GLO AIRTEL EMTS

    InstalledCapacity

    80,000,000 39,396,740 58,000,000 40,000,000

    Active VoiceSubscriptions

    56,766,085 25,933,867 24,847,567 17,035,276

    No. of BaseStations

    11,551 6,305 5,997 4,436

    *ThesefiguressubmittedareasatDecember31stofeachyear(2012&2013)

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    Figure8:

    Installed

    Capacity,

    Active

    Voice

    Subscriptions

    &

    Base

    Stations

    (GSM)

    2012

    2013

    AsatDecember2013theinstalledcapacitiesforVisafoneandMultilinkswere6,700,000

    and5,100,000.VisafoneandMultilinkshad steady installedcapacities through2012and

    2013 experienced a constant decline in active voice subscriptions. Active Voice

    subscriptionsforVisafoneandMultilinkswere2,101,520&66,444asatDecember2013.As

    atDecember2013,VisafoneandMultilinksrecordedatotalof641basestationsandwhen

    comparedwiththeyear2012,thisshowsadeclinefortheMobileCDMAsegmentwhen

    StarcommswasinoperationandtheMobileCDMAreportedatotalof1,622basestations.

    Table 7: Installed Capacities, Active Voice Subscriptions & Number of Base Stations

    (CDMA)

    2012 VISAFONE STARCOMMS MULTILINKS

    InstalledCapacity

    6,700,000 6,720,000 5,100,000

    Active VoiceSubscriptions

    2,294,426 417,762 308,635

    No. of BaseStations

    606 743 275

    2013

    VISAFONE

    MULTILINKS

    InstalledCapacity

    6,700,000 5,100,000

    Active VoiceSubscriptions

    2,101,520 66,444

    No. of BaseStations

    567 74

    *ThesefiguressubmittedareasatDecember31stofeachyear(2012,&2013)

    0

    10,000,000

    20,000,000

    30,000,000

    40,000,000

    50,000,000

    60,000,000

    70,000,000

    80,000,000

    2012Installed

    Capacity

    2012Active

    Voice

    Subscriptions

    2012Base

    stations

    2013Installed

    Capacity

    2013Active

    Voice

    Subscriptions

    2013Base

    stations

    InstalledCapacity,ActiveVoiceSubscriptions&BaseStations(GSM)20122013

    MTN GLO AIRTEL EMTS

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    Figure9:InstalledCapacity,ActiveVoiceSubscriptions&BaseStations(CDMA)20122013.

    Conclusions:

    Ingeneralcomparisonofthetrendsfor installedcapacities,activesubscriptions&base

    stationsfrom20122013showedthattheMobileGSMoperatorshadasteadypatternof

    growth.Also, therewas an increase of number of the base stations deployed by the

    various operators. While the Mobile CDMA segment had a decline in active voice

    subscriptionsand

    number

    of

    base

    stations

    which

    is

    also

    as

    a

    result

    of

    Starcomms

    non

    operationalstatusandtheclosureofseveralbasestationsbyMultilinksduringtheyear.

    ISPSincludingISInternetSolutionsLimited,NgcomLimited,SwifttalkLimited,VodacomBusinessAfricaNigeriaLimited,EntoucheNetworksNigeriaLimited,andLayer3Limitedhadatotalnumberof29PointsofPresences(POPs)withseveralbasestationsinNigeriaasatDecember,2013.

    Phase3Telecom,VodacomBusinessAfrica (Nig),BackboneConnectivityNetwork (Nig),Interconnect Clearing House (Nig), Tycil Telecom, IHS Nigeria, BreezeMicro Limited,Niconnx Communications Limited and Cyberspace Limited had a total number of 126

    coveragelocations

    in

    Nigeria.

    As

    at

    December,

    2013,

    Phase3

    Telecom,

    Vodacom

    Business

    Africa (Nig),BackboneConnectivityNetwork (Nig), InterconnectClearingHouse (Nig),TycilTelecom, IHSNigeria,BreezeMicroLimited,NiconnxCommunicationsLimitedandCyberspaceLimitedhadatotalnumberof 11,32,1,3,37,37,2,1&2coverage locationsrespectivelyacrossthe36statesofthefederationincludingtheFederalCapitalTerritory.

    IHSNigeriaPLCreportedatotalof1,481BTSCollocationSitesin2013whichisanincreasefrom981BTSCollocationSites in2012, indicatinganadditionof500newsitesora51%increasein2013.

    0

    1,000,000

    2,000,000

    3,000,000

    4,000,000

    5,000,000

    6,000,000

    7,000,000

    2012Installed

    Capacity

    2012Active

    Voice

    Subscriptions

    2012Base

    stations

    2013Installed

    Capacity

    2013Active

    Voice

    Subscriptions

    2013Base

    stations

    InstalledCapacity,ActiveVoiceSubscriptions&BaseStations(CDMA)20122013)

    VISAFONE MULTILINKS STARCOMMS

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    B.

    FibreOpticsDeploymentinKilimeters:

    FibreOptics:As atDecember, 2013, the telecoms operating companies (GSM and

    CDMA/FixedtelephonyOperators)haddeployedacombinedtotalof68,124kmofFibre

    optics.Thisisanincreasefrom56,505kmdeployedasatDecember,2012.

    TABLE8:FIBREOPTICS LAND&SUBMARINE(Inkm)

    2012

    2013

    Onland Submarine Onland Submarine

    MTN 10,450 18,142

    GLO 16,244 19,200 18,569 19,200

    AIRTEL 4,632 10 6,109 23

    EMTS 137 249

    MULTILINKS 5,789 N/A 5,789 N/A

    VISAFONE 43 0 43 0

    TOTAL 37,295 19,210 48,901 19,223

    Afurtheranalysisofthefibreopticsdatashowedthatofthe68,124kmdeployedasat

    December, 2013, 48,901 kmwas onlandwhile 19,223kmwas submarine.GLO had the

    largest onland and submarine with 18,569 km & 19,200km respectively. MTN had

    submarine

    of

    18,142km,

    Multilinks

    had

    deployed

    5,789km

    of

    on

    land

    Fibre

    Optics,

    Visafone

    deployed43km.

    Figure10:FibreOpticsdeployedbyMobileGSM&CDMAOperatorsin2013

    10,000

    20,000

    30,000

    40,000

    50,000

    FibreOpticsin(km)deployedbyMobileGSM&CDMAOperators2013

    Onland Submarine

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    Fibreopticsforothercategoryofoperators;Backbonehadatotalof150kmwhichwasanincrease from 120km reported in 2012. Similarly,Cyberspacehas a totalof50km as atDecember,2013whichwasanincreasefrom30kmstatedin2013andNiconnxhadatotalof13.121kmwhichwasanincreasefrom10.7kmreportedin2012.Ontheotherhand,BreezeMicroreportedatotalof30kmasatDecember2013asthecompanystartedoperationin2012.

    C.

    MicrowaveRadio:

    As at December, 2013 the Mobile GSM&CDMA operators had deployed total

    microwave radio links of 134,718 km thus indicating an increase of 21,767km from

    112,951kmreportedfor2012.

    TABLE9:MICROWAVERADIO(Inkm)

    Operator 2012 2013

    MTN 11,553 11,500

    GLO 65,256 75,044

    AIRTEL 11,869 13,174

    EMTS

    21,675

    32,780

    VISAFONE 2,400 2,000

    21stCENTURY 198 220

    TOTAL 112,951 134,718

    Figure11:MicrowaveRadio(km)GSM&CDMA2013

    20,000

    40,000

    60,000

    80,000

    100,000120,000

    140,000

    MTN GLO AIRTEL EMTS VISAFONE 21stCENTURY

    TOTAL

    MicrowaveRadio(km)GSM&CDMA(2012&2013)

    2012 2013

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    D.

    NumberofGatewaysinUse:

    Atotalof80Gatewayswere inusebyMobileGSMandCDMAoperators in2013

    comparedto73inusein2012.

    TABLE10:NUMBEROFGATEWAYSINUSE

    Operator 2012 2013

    MTN 21 22

    GLO 3 3

    AIRTEL 16 16

    EMTS 27 33

    VISAFONE 4 4

    21stCENTURY 2 2

    TOTAL 73 80

    Figure12:NumberofGatewaysinUse(201272013)

    Trunks inUse: For theCDMA/Fixed telephonyOperators:Multilinks,Visafoneand21st

    Centuryhadatotalof2,388Trunks(E1)inuseasatDecember,2013indicatinganincrease

    from2,187Trunks(E1)theyreportedfor2012.WhileMultilinkshad327,Visafoneand21st

    Centuryhad1,900and161respectively.

    10

    20

    3040

    50

    60

    70

    80

    NumberofGatewaysinUse(2012&2013)

    2012 2013

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    NumberofTrunks(E1)inuse forothercategoryofoperators;Interconnecthadatotalof

    2495Trunks(E1)inuseasatDecember,2013indicatinganincreaseof490Trunks(E1)as

    therewas2005Trunks(E1)inuseasatDecember2012.Niconnxalsorecordedatotalof

    422Trunks(E1)inuseasatDecember,2013indictinganincreaseof78Trunks(E1)asthere

    was 344 Trunks (E1) in use as at December 2012. Breeze Micro reported a total of 238

    Trunks(E1)inuseasatDecember,2013.

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    Also,asatDecember,2013,Multilinks,Visafone,VGCand21stCenturyhadatotalnumber

    of3,119staff,36ofwhichwereExpatriateswhile3,083areNigerians.Afurtherbreakdown

    revealsthat2,056oftheNigerianStaffwereMalewhile1,027werefemale.

    Figure14:

    Total

    Number

    of

    CDMA

    Staff

    (Male

    &

    Female/

    Nigerian

    &

    Expatriate)

    2013

    AsatDecember,2013, IS InternetSolutionsLimited,NgcomLimited,SwifttalkLimited,VodacomBusinessAfricaNigeriaLimited,EntoucheNetworksNigeriaLimited,andLayer3Limitedhadatotalstaffbaseof390staff,and4areExpatriateswhile386areNigerians.Afurtherbreakdownrevealsthat293oftheNigerianStaffareMalewhiletheoutstanding97arefemale.

    Male Female Male Female

    MULTILINKS 95

    24

    4

    VISAFONE 242

    315

    6

    VGC 1,569 649 16 2

    21st

    CENTURY 150 39 8

    TOTAL 2,056

    1,027

    34

    2

    TABLE 12: TOTALNUMBEROFCDMASTAFF(2013)

    Nigerian Expatriate

    500

    1,000

    1,500

    2,000

    2,500

    MULTILINKS VISAFONE VGC 21stCENTURY T OT AL

    TotalNumberof CDMAStaff2013

    Nigerian Male N ig erian Female ExpatriateM ale ExpatriateFemale

    Table13:NumberofStaffISP'S(2013)

    Male Female Male Female

    Is

    internet

    solutions

    53 15 1 0Ngcomlimited 15 7 0 0

    Swifttalklimited 35 8 0 0

    Vodacombusinessa 137 52 3 0

    Entouchenetworks 8 1 0 0

    Layer3limited 41 14 0 0

    Total 289 97 4 0

    Nigerian Expatriate

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    Figure15:TotalNumberofCDMAStaff(Male&Female/Nigerian&Expatriate)2013

    0

    50

    100

    150

    200

    250

    300

    Isinternet

    solutions

    limited

    Ngcom

    limited

    Swifttalk

    limited

    Vodacom

    business

    africa

    nigeria

    limited

    Entouche

    networks

    nigeria

    limited

    Layer3

    limited

    Total

    NumberofStaffISP'S2013

    NigerianMale Nig erianFemale ExpatriateM ale ExpatriateFemale

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    COMMENTSBYTHEDIFFERENTTELECOMSOPERATORSFORTHEYEAR2013

    MTN

    The industryhascontinuedtobeplaguedby seriousecosystem issues,the intensityof

    whichheightenedin2013.Theheightenedstateofinsecurityinsomepartsofthecountry,

    the

    vandalization

    of

    telecommunications

    infrastructure,

    as

    well

    as

    the

    persistent

    damage

    to infrastructure (oftenbyagenciesofState,Federal&Local Governments)seekingto

    exertinordinatetaxes,andthehighoperatingcosts(MTNspentoverN34billionondiesel

    topoweritscellsitesin2013,forinstance)allcombinetocreatearatherdifficultoperating

    environment.

    GLO

    GLO is currently engaged in aggressive network expansion which would aid customer

    acquisition and retention. GLO recommends improved relationship between

    telecommunications

    Operators

    and

    NCC

    through

    mutual

    symposiums

    and

    workshops.AmplenoticeshouldbegivenbyNCCtooperatorsforimplementationofNCCdirectives

    toOperators.NCCshouldleaveroomforcollectivebargainingindecisionstakenagainst

    defaultingoperatorsandleaveroomfornegotiationanddialogueinresolvingchallenging

    issuesraisedbyoperatorsorregulatorybodies.

    AIRTEL

    TheNationalBroadbandPlan,20132018publishedbytheMinistryofCommunications

    Technology is a pragmatic step to attract investment and drive the next phase of the

    industry.The

    licensing

    of

    Infraco

    (National

    Broadband

    [NBN]

    across

    the

    six

    geographical

    zonesandLagos isexpectedtosupporttheattainmentoftheNationalBroadbandPlan

    target. It is Airtels expectation that OperatorsRegulator relationships would improve,

    whenoperatorssuggestionsandsubmissionsinrespectofNCCsproposedRegulations

    andGuidelinesarereflectedinthefinalizedRegulationsandGuidelines.

    EMTS

    Nigerias large,youngandfastgrowingpopulation,strongGDPgrowth, levelof literacy

    andotherkeyindicatorsmakethecountryattractivefortelecomsbusiness,however,the

    high

    cost

    of

    doing

    business,

    particularly

    due

    to

    infrastructure

    challenges

    and

    multiple

    taxation/regulation pose significant challenges. The consumption trends of telecoms

    servicesshowssignificantopportunitiesevenasMobilevoiceserviceshavebecomean

    integralpartofworkingandlivinginNigeriaandthereisalsoasignificantdemandforhigh

    speed data access at affordable rates. Although there were significant regulatory

    interventionsin2013,greatereffort isrequiredtoachievedesiredlevelsofcompetition.

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    Andtheindustrywillbenefitfromincreasedmonitoringforcomplianceoftheobligations

    imposedintheretailmobilevoicetariffmarketsegment.

    MULTILINKS

    Multilinksiscurrentlyinanongoingtransitionwhichitexpectswillcloseshortly.Ithasnot

    undertaken

    any

    project

    during

    this

    phase

    of

    the

    transition

    given

    current

    business

    challenges.

    Constraints:IncreasedOperatingexpenditure,IllegalTaxeschargedbysomeState/Local

    GovernmentAuthoritiesandtheirAgencies,Closureof650BaseStationsaroundNigeria,

    ConstantHarassment,ArrestsandDetentionofStaff,CustomerChurn,BreachofService

    Levels and attendant consequences, Security Risks and Implications, etc. Multilinks

    recommends the harmonization of regulation on taxation and expedite the

    implementationofalegislationguidingtheprotectionoftelecomsinfrastructure.

    VISAFONE

    MaintenanceifQualityofServicethresholdsprescribedbytheCommission,Sustenanceof

    Qualitycustomercaredeliveryandaffordableproductsandservices.

    Challenges:AsatDecember2013,thehighestchallengesencounteredbytheFixedand

    CDMAServiceproviderswereMultipleTaxation,PoorNationalInfrastructure,Highduty&

    tariffson importsandCustomerChurn(MigrationtootherNetworks)while insufficient

    trunks (E1s/ leased lines) and knowing what users want were amongst the lowest

    challengesencountered.

    ISInternetSolutionsLimited

    Business outlook is bright. MPLS VPN gives connectivity across the nation and manycompaniesaretakingadvantageofthismediumofcommunication.

    Ngcom

    Business outlook is gloomy because frequency allocation issues; pricing war and poorpublicinfrastructure.

    EntoucheNetworksNigeriaLimited

    Businessoutlookisbright.Howeverhighcostofbandwidthsubscriptiontothebackbone

    andhigh

    cost

    of

    generating

    power

    for

    operations

    is

    a

    major

    challenge.

    Phase3Telecom

    Businessoutlookisbright.WithGovernmentseffortsatensuringimprovedBroadbandinthe country, more people, offices and homes are beginning to see the need to haveinternet access everywhere around them. This certainly promotes more clients forproviders.

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    BreezeMicroLimited

    Businessoutlookisbrighthowever,therearestillchallengessuchaspowerandrightofway issuesthat impedegrowth.It issuggestedthatmeetingsbetweenstakeholdersbeconvenedfromtimetotime.

    NiconnxCommunicationsLimited

    Business outlook is bright however, power outage results in huge cost of maintainingequipment to achieve 100% uptime. There are no more frequent meetings betweenoperatorsandinterconnectexchangesasagainstjustmerePOIdatacollection.

    TycilTelecomsLimited

    Businessoutlookisbright.Withregardstovehicletrackingandfleetmanagement,manyNigerianshavestartedrealizingtheneedforsecurityinthepresentworldorder.

    CyberspaceLimited

    Lackofregularinteractionswithserviceproviderstoshareindustrychallengespertime.ItisrecommendedthatNCCshouldorganizebiannualsessionswithoperatorstodiscussissuesandchallenges.

    InterconnectclearinghouseNigeriaLimited

    Business outlook is bright. Regular interactive sessions advocated. Responsiveness ofother operators to requests for service even in the face of disagreement over issues.Advocateshavingprivatesessionswithnetworksanddiscretesessionsatthat.

    IHSNigeria

    PLC

    Businessoutlook isbright.Thecompanysoperation(collocation) isgraduallybecoming

    the next phase of the telecoms sector. Stakeholders in the telecoms sector now

    appreciatethedangermultipletaxationposestothedevelopmentofthesectorandthere

    isanimprovedcooperationbetweentheregulatorybodiesinthefederal,stateandlocal

    levels to ensure that permits and approvals for the deployment of BTS are no longer

    subjected to prolonged delays due to bureaucratic processes. The Commission should

    assist in abating the multi taxation levied on companies by various regulators and also

    ensurethatNESREAdoesnotkeeplockingtheirsitesandlevyinghugefeesonIHS.