2013 retail workforce mobility snapshot

Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL

2013

Workforce MobilitySnapshot

Retail Investments in Mobilizing the

Workforce Continue to Expand…


6% 4%

30%

34%

14%

4%

Less

Greater than 50% More

The Same

1-15% More

15-25% More

25-50% More

Source: JDA 2013 Retail Workforce Mobility Snapshot

Planned 2013 Mobile

Workforce Investment vs.2012?


4.16

3.73 3.683.56

3.16

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How Would You Weigh the Functions that Mobility Can Impact?



69%

61%

55%

Mobilizing paper processes, improving

the timeliness of communications

Mobilizing task assignment and

execution, compliance, visibility

Providing “endless aisle”

capabilities to sales associates

Mobile Apps With the

Highest ROI Potential?



62%

46%

44%

Use smartphones to complete

and assign tasks

Use smartphones to view

and adjust schedules

Use smartphones to view

KPI’s & metrics in real time

Store Manager Mobile Capabilities by Year End?



58%

52%

49%

Use smartphones to complete

tasks assigned to them

Use smartphones to assist

customers with Clienteling tools

Use smartphones to view KPI’s

and metrics in real time

Store Associate Mobile

Capabilities by Year End?


36%Use smartphones to enable cross-

channel fulfillment in the store


2013 Retail Workforce Mobility Snapshot

Produced and Published by

Click here to learn how JDA Workforce Management

solutions can mobilize your retail workforce

http://www.redprairie.com/mobility/

2013 retail workforce mobility snapshot

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