2013 november 11th political savvy workshop
DESCRIPTION
Political Savvy - Political intelligence is the pivotal skillset in managing stakeholders; equally, deploying better political savvy can reduce stress at work for you and your team members. The day-to-day angst caused by not being as politically savvy as necessary serves as motivation enough to learn more about this sensitive subject where privacy is under your direct control. This workshop builds on an earlier event so that you are: managing the motivation of your current team, using enhanced influencing skills and strategies, and combining them with smart communications planning so that you feel equipped to succeed regardless of the political landscape. The strength of the workshop lies in the exchange of ideas and experiences; and in the process of developing a strategy to make you less vulnerable to hierarchical power exercised by stakeholders. There are specific techniques which having been explained, can be tested in exercise form for enhanced engagement. The rest of the exercises are in 7th Book Advance Order: http://bookshop.blackwell.co.uk/jsp/id/Teach_Yourself_the_Project_Management_Coach/9781471801525 Jill Dann FBCS CITP - I‘m a coach, an author and an Associate of Ashridge Business School. Clients have told me that they find my hybrid skills useful and rare – i.e. IT and the people aspects of managing change. In 34 years of business-led IT change, I recognise that what goes wrong is often the people element more than the technical aspects and it’s that I help people with. http://linkedin.com/in/jilldannTRANSCRIPT
Political Savvy – follow-on from23rd April 2013 workshop Jill Dann, FBCS CITPDerek Dann FCMI
Southampton Solent University11th November 2013
© November 2013 Jill Dann FBCS, CITP. All rights reserved
Political Savvy1. Political intelligence is pivotal in managing stakeholders.
2. Better political savvy can reduce stress.
3. Political behaviours cause conflict such as:
– People having different goals/agendas
– Power/status issues
– Differences over ways of doing things
4. The preferred method of dealing with conflict is inaction
– With people avoiding politics and
– Pretending conflict is not there.
2© November 2013 Jill Dann FBCS, CITP. All rights reserved
Power and influence
© Jill Dann FBCS CITP 3
•Power
– something about you which motivates people to be influenced by you.
• Influence
– the outcome of people doing something they would not otherwise do.
© November 2013 Jill Dann FBCS, CITP. All rights reserved
Productive Behaviours in Personal PowerPersonal power is gained from below
Productive Unproductive
PUSH – Assertive (I WIN)
Expressing wantRewards and penaltiesGiving feedbackLogical persuasion
PULL – Responsive (YOU WIN)
Active listening & enquiringExpressing appreciation& supportSharing Learning/DisclosureFinding common groundVisioning
Aggressive (YOU LOSE)
InterrogatingPatronisingShowing contemptAttacking
Passive (I LOSE)
AccommodatingSelf put-downsSelf-pityingAvoiding
© Cole/McKee Partnership/Hudson Associates 1996 adapted from ‘Assertive-Responsive Management’ by Malcolm Shaw
Balanced Influencing Skills
© Jill Dann FBCS CITP 5
Push
Pull
© November 2013 Jill Dann FBCS, CITP. All rights reserved
Situation Analysis Cycle
What did I do?
What did I say?
Who was
involved?
What process did I go through
?
What was the outcome
?
© August 2013 Jill Dann FBCS, CITP. All rights reserved
Stakeholder Engagement
Organisational Analysis + Stakeholder Analysis
+ Self Analysis
Exploration of tactics and approaches
Decide on influencing strategies
Keep Satisfied
Your answers:
The wider public
Your answers:
Interest in your organisation
Key Players
Monitor Them Keep Informed
Infl
uen
ce o
ver
po
licy
& r
eso
urc
esCommunication Planning Template
High
High
Your answers: Your answers:
Low
Written
More face-to-faceLow Medium High
High
Medium
Low
Keep informed
Maintain Interest
Active consultation
Key players –
need strong buy-in
Degree of Influence
Inte
res
t o
f th
e s
tak
eho
lder
Power and Interest Communication Planning
Power, Interest & Attitude – 3D Matrix
Power Interest Attitude Pseudo-nym Stakeholder Name
Assessment
Are they influential or not?
Your decision on how to handle
High Active Backer Saviour Influential Enlist!
High Passive Backer Sleeping Giant
↓ Alarm call!
High Active Blocker Saboteur ↓ Neutralize
High Passive Blocker Time Bomb ↓ Bargain with?
Low Active Backer Friend ↓ Sounding board
Low Active Blocker Irritant ↓ neutralize
Low Passive Backer Acquaintance ↓ Keep informed
Low Passive Blocker Trip Wire Insignificant Neutralize
© Jill Dann FBCS CITP November 2013
10
Knowledge CaféSplit into groups and share learning and ideas...
1. Reminded of the importance of identifying and nurturing key relationships
2. Recognise that the practice requires diligence even though the theory is good
3. Understand the importance of staying positive and assertive
4. Recognise the need for balanced Push & Pull skillset
5. Agree that it’s important to manage stakeholders
6. Recognise the need to influence senior managers
• Sharing your thinking & Next Steps
© November 2013 Jill Dann FBCS, CITP. All rights reserved 11
© November 2013 Jill Dann FBCS, CITP. All rights reserved
http://www.amazon.co.uk/The-Project-Management-Coach-Yourself/dp/1471801527/ref=sr_1_1?ie=UTF8&qid=1383811764&sr=8-1&keywords=9781471801525 http://www.waterstones.com/waterstonesweb/products/jill+dann/the+project+management+coach3a+teach+yourself/9866505/
See Derek & Jill's book published 28th September 2012at
http://www.hoddereducation.co.uk/Title/9781444176742/The_Emotional_Intelligence_Workbook_Teach_Yourself.htm
12
Where to find the rest of the exercises
Email: [email protected]
Facebook: http://www.facebook.com/AskJillDann
Twitter: http://www.twitter.com/AskJillDann
Linked In: http://linkedin.com/in/jilldann
Amazon Author: http://amazon.com/author/jilldann
Telephone 023 9225 6161
Mob: 07720 101 550
Skype: consultation57
© November 2013 Jill Dann FBCS, CITP. All rights reserved 13
Contact Us
Thank you for participatingFollow up via:[email protected]@consultationltd.com Consultation LimitedProspect HouseWATERLOOVILLEHampshirePO7 6NZ
www.consultationltd.com
Political Savvy
© November 2013 Jill Dann FBCS, CITP. All rights reserved 14