2013 enterprise track, integrating people and tools: enterprise gis success stories by nicole peace ...
TRANSCRIPT
Integrating People and Tools
Enterprise GIS Success Stories
Nicole Peace – Senior GIS Analyst / Team Lead, Kleinfelder Denver, CO
Ian McGovern – GIS Technical Practice Leader, Kleinfelder Sacramento, CA
Integrating People and Tools
Introduction
Who is Kleinfelder and what do we do?
Technology
Growth and Legacy Infrastructure
Challenges & Solutions
People
Team Integration & Communication
Kleinfelder
Kleinfelder is a nationwide firm with the collective expertise of nearly 2000
employee available to serve our clients most demanding challenges. We have
more than 70 offices globally that lead to an understanding of the local
environments to always bring the right solution to our clients.
GIS Supports engineering and
environmental projects
Nationwide that range in
Size & Complexity
Growth
Growth via acquisitions (Domestic)
8 Firms since 1999
Various services
Varied GIS and IT support
GIS
GIS challenges during growth
Software
Data Management
Legacy Infrastructure
Enterprise GIS Goals
Enabling – access, analysis, decisions
GIS Professional – facilitating the use, growth
Challenges: Software
Lack of central software management
User installed Desktop Software
Single Seat Licensing
Limited availability of tools
Costs
Issues with 3rd party tools
Extend ArcView (Basic)
Challenges: Data Management
Lack of consistent best practices
Varied level of Risk
Local Hard Drive / USB
Server
Each office server path / folder structure different
Enterprise (SDE) Limited
Desktop software limited
Concerns of speed and robustness
Challenges: Legacy
Infrastructure Novell
E-Directory
Oracle Database
Single seat licensing
Lack of central management
Anti-Virus conflicts
Hub Spoke Network
Single Data Center
Challenges: SEA Acquisition
East Coast Firm with GIS infrastructure
Data Center
Microsoft Centric
Supported GIS / IT
Different User Domain (AD Identity Management)
User Base
Legacy KLF and Legacy SEA different
Legacy GIS Infrastructure
East Datacenter
File Storage Streaming Media
West Datacenter
Admin Workstation
ArcGIS Server
10
SDE 9.3.1 / GIS
Database SQL Server
ArcSDE 9.3 Server
Oracle
Asset Management
ArcGIS Server 9.3.1
Clients
IT Solutions
Novell
E-Directory
Oracle Database
Single seat licensing
Lack of central
management
Anti-Virus conflicts
Hub Spoke Network
Single Data Center
Microsoft
AD, ADFS
SQL Server
Enterprise Licensing
SCOM, SCCM
Managed Virus
Improved network
topology
Dual Coast Data
Centers
Legacy Updated
GIS Technology Considerations
Drive path consistency
Mapped (G:\) vs UNC (\\Server\Share)
DBAs and IT support need to understand
GIS Needs
Workflows
Overnight processes
GIS Solutions
Rely upon ESRI ArcGIS Desktop / Server
to manage RDBMS differences
Simplify for users
Data can be stored and managed
anywhere
Ongoing Solutions
Leverage Cloud Resources
Map Services
Long / Short life, editing
Migrating Databases
Develop a strong migration communication plan
Desktop / Personal SDE
ProjectWise for file based resources
Legacy Kleinfelder GIS
Originally a Graphics Tool
Non centrally managed
Personnel & Workload
Inconsistent qualifications
GIS Professional
GIS User
Reliance on under qualified individual
Legacy B&A GIS Team
GIS Delivery Team Model
Structured, Dedicated, Professional Staff
Resourcing Projections
Local Network Drive for all projects
Use & Access Controls
Legacy B&A GIS Team
Integration Additional Technology & Tools Available
Enterprise ESRI Licensing
Community Support
GISCO
Internal Peers
Solutions: People
GIS like any other discipline
Range of skills and specialties
How to get teams to adopt new tech
Learning Curves, Training
How new tech does not replace QA QC
processes
Make best use of integrated QA/QC, visual
reviews, and detail checking protocols
Example Review Procedure
GIS Support Request
Received from GIS
Delivery Lead
GIS Support
Task
Delegated to
Appropriate
Staff Level
Task Completed
in SDE and/or
MXD, Sent to GIS
First Line
Reviewer
GIS First Line
Reviewer checks
task was
completed using
Detail Tracking
Form; exports
updated PDF with
Current Date &
Initials in file
name
GIS Delivery Lead
Reviews New
PDF and adds
responses to
comments &
Initials as sign off
on task; Notifies
Team of task
completion
Solutions: People
Proactively engage Management
Approach planning for future and ongoing
efforts
Assessing GIS project needs and effective
resource delegation
Task assignments to appropriate team
members who understand the technology
People: Communication
Bringing on new services to projects that
did not have it before
Breaking through the way “its always been”
Addressing technology Challenges
Reduces issues on budgets
and schedules
Leverages strengths,
skills and training
Improved GIS Execution
Best data management practices, use of
Practice Technology tools & Enterprise
GIS solutions
Clear communication & collaboration to
understand, identify and achieve internal &
external project deliverables
Leveraging the appropriate GIS tools &
technology