2013 district 13 - a proficiency based approach to information technology (flotilla version)
DESCRIPTION
A review of Information Technology available for Auxiliarists to accomplish Coast Guard missions. Each tool is presented with a focus on the goal for member proficiency for that particular tool.TRANSCRIPT
District 13 Conference – February 2013
Using technology
to support our members &
missions
MembersInnovationProficiency
Supporting members & missions = seeing
technology as a toolbox
The toolbox…
What’s in your toolbox?
email account
AUXLMS y/n/?
pc/mac/…
AUXOFFICER/Member Zone login y/n/?
smartphone y/n/?
tablet y/n/?
online 7029/7028 y/n/?
skills base y/n/?
1
2
3
4
5
6
7
8
What we learned at the February 2013 District
Meeting
email account1
Please note, for member privacy some personal and corporate URLs are obscured
Many 100% have email
pc/mac/…2
Both
PC
Mac
AUXOFFICER/Member Zone login y/n/?
3
90% + Yes!
YES
NO
online 7029/7028 y/n/?4
90% + Yes!
YES
NO
smartphone y/n/?5
60/40 Yes!YES
NO
tablet y/n/?6
50/50YES
NO
skills base y/n/?7
60/40 with very little promotion
YES
NO
?
AUXLMS y/n/?8
40% yes in only 6-weeksYES
NO
?
The power exists in the tools
we use together…
…our shared proficiency
D13 technology proficiency model
Member proficiency:What we want assure each member knows via training,
workshops, etc.
Elected/Appointed leadership proficiency:What we want to assure each leader knows via training,
workshops, etc.
Advanced (role based) proficiency:What we want to work/train to assure specific members
know based on role
Helping you and your members reach
proficiency with tools through trainingis our objective
Helping you and your members reach
proficiency with tools through trainingis our objective
AuxDATA
AuxINFO
AuxLMS
POMS
AuxDirectory
National Web
WOW pushbutton websites
Online Forms 7029/7028/++
NTC
Online Classroom
AIMS/Everbridge
Skills Bank
Personal Email
Collaboration
Remote conf.
Social networks
Coast Guard Supported
Aux Supported Member Solutions
AOM ….
TheUSCG/AUX“formal”toolkit
Member proficiency• Member items
Leader (elected/staff) proficiency• Leader items
Advanced proficiency• Advanced role items
MZLogin
Application name
http://Application URLMember
Proficiency
Application
ApplicationImage
What proficiency looks like
Login typeURL Shown when members
have a proficiency expectation
What we’ll review for each tool
Section 1: The Basic Toolkit
Member proficiency• Get a login• Search/Look up another
member• Verify personal record and
make changes via online 7028
Leader (elected/staff) proficiency• Search leadership & staff by
role• Search by qualification• Search by state/zip• Capture an email list• Understand when to use the
skills base
Advanced proficiency• None additional
MZLogin
AuxDirectory/AuxOfficer
https://auxofficer.cgaux.orgMe
mber
Profi
ciency
Member proficiency• Ability to update using online
7028• Maintain accurate member
info including skills bank
Leader (elected/staff) proficiency• Promote use/update
Advanced proficiency• IS Staff – Dashboard
MZLogin
Online 7028: Change of Member Info
https://auxofficer.cgaux.org/auxoff/Signin_7028.php Member
Proficiency
Member proficiency• Log hours using online 7029• Do it every month
Leader (elected/staff) proficiency• Promote time reporting
Advanced proficiency• IS Staff – Understand
dashboard• IS Staff – No more than one
week backlog of entry into AUXDATA of the 7029 data
MZLogin
Online 7029: Member Activity
http://webforms.cgaux.orgMember
Proficiency
Member proficiency• One stop shop for Q&A
Leader (elected/staff) proficiency• As above• OPSEC issues
AUX Help Desk
http://help.cgaux.orgNOLogin
Member
Proficiency
Online training preface…
AuxLMSCoast Guard managed AUX
courses and testing + access to Gold Side courses and testing
Aux Online ClassroomAUX managed AUX courses
Aux National Testing CenterAUX managed online testing
Courses
Tests
Courses & Tests
Member proficiency• Ability to login• Ability to take courses
Leader (elected/staff) proficiency• Promote online learning
Advanced proficiency• None
Auxiliary Online Classroom
MZLogin http://classroom.cgaux.org
Member
Proficiency
Member proficiency• Ability to login• Ability to take a test• Understand difference
between NTC and AuxLMS
Leader (elected/staff) proficiency• Promote online testing• Explain difference between
NTC & AuxLMS
Advanced proficiency• None – results reported
automatically
MZLogin
Auxiliary National Testing Center
http://ntc.cgaux.orgMember
Proficiency
Member proficiency• Gain & maintain login• Take mandated training• Understand additional oppty.
Leader (elected/staff) proficiency• Promote mandated training
Advanced proficiency• None results reported
automatically
Auxiliary Learning Management System
Unique
Login https://auxlearning.uscg.milMember
Proficiency
Member proficiency• If needed, take online FEMA
IS courses• Submit course completion
certificates as directed for entry into your member record (consult your leadership for details).
Leader (elected/staff) proficiency• Assure members understand
FEMA ISP test results must be submitted to the Auxiliary for entry.
Advanced proficiency• None
FEMA Independent Study Program
Unique
Login http://training.fema.gov/IS/NIMS.aspMember
Proficiency
Member proficiency• Understand system exists -
receive and act on messages
Leader (elected/staff) proficiency• Assist with member
understanding of AIMS
Advanced proficiency• District Sr. leadership/staff
understand use and policy• District Everbridge admin –
Sync with AuxData
Everbridge/AIMS
Unique
Login
Member
Proficiency
Section 2: The Advanced Toolkit
Member proficiency• Facility owners & operators
are required to use the system for orders
Leader (elected/staff) proficiency• None additional
Advanced proficiency• OP Staff – manage orders via
AOM• AV Staff – manage orders via
AOM• ASC/AUC – work with
AUXLOs/OIA to manage order approval & reimbursement tasks
Auxiliary Order Management
http://ordermgmt.uscg.govUnique
Login
Some Members
Proficiency
Member proficiency• None required
Leader (elected/staff) proficiency• Basic familiarity• Basic ability to self serve
Advanced proficiency• IS Staff – Fully trained in
AUXINFO
NOLogin
AUXINFO
https://www.auxinfo.uscg.gov
Member proficiency• None required
Leader (elected/staff) proficiency• Basic familiarity• Know what reports to request
of IS staff• You may request a read only
account
Advanced proficiency• IS Staff – Fully trained in
AUXDATA
Unique
Login
AUXDATA
http://auxdata.uscg.gov
Member proficiency• None required
Leader (elected/staff) proficiency• None required
Advanced proficiency• PE officer/Instructors
– list classes
National PE Database
http://wow.uscgaux.info/WOW_signin.php?pe=TRUE
MZLogin
Member proficiency• None required
Leader (elected/staff) proficiency• Leaders promote skill entry via
online 7028• Useful at the District level
Advanced proficiency• ASC/AUC – able to use at
request of the gold side• ASC/AUC – work to provide
access to AUXLO
MZLogin
Skills Bank Dashboard
http://auxofficer.cgaux.org/skills_bank
Member proficiency• None required
Leader (elected/staff) proficiency• Ability to post to your WOW
site area
Advanced proficiency• CS Staff – Ability to setup and
manage a WOW site• CS Staff – Ability to meet web
policy and maintain approval of unit site
WOW: Pushbutton Websites
MZLogin http://wow.uscgaux.info
“Informal” toolkitcollaboration
Member proficiency• Unique email account for
every member (no shared accounts)
• Care in use of Aux signature• Responsible use of email with
shipmates & others (Core Values)
Leader (elected/staff) proficiency• Additional care in use of Aux
signature• Understanding how to
contribute value in email chains
Advanced proficiency• None additional
Our personal email accounts
Member
Proficiency
Our personal email accounts & D13 aliases
D13 Aliases: Every D13 district staff officer has an alias in the form of [email protected]. We swap the targets when offices change. This gives folks an easy to remember address for each officer.
Member proficiency• None required
Leader (elected/staff) proficiency• Understand the benefits of
document collaboration• Google Drive (was Docs) for
District
Advanced proficiency (examples)• Use of collaboration for
scheduling• Use of collaboration for PB
Recommendation: Document collaboration
Demo: Google DriveSchedule an event
Work on a document
NewSharingRevision historyReal time collaboration
Document Storage: District level > District site
Member proficiency• Awareness
Leader (elected/staff) proficiency• District: Manage your
documents/content
Advanced proficiency (examples)• As above
Member
Proficiency
Google Calendar
Member proficiency• Awareness
Leader (elected/staff) proficiency• Manage calendars
Advanced proficiency (examples)• As above
Member
Proficiency
Member proficiency• None required
Leader (elected/staff) proficiency• Find a service and try it
Advanced proficiency• …
Recommendation: Online conferencing
Keep itsimple…
Free audio conferencing
The future
MZLogin
Growth of the Auxiliary IT Architecture• Member zone login• More mission reporting “forms” online• Direct entry – IS officers check rather
than enter data into AUXDATA
Simplicity of use• One National website logically
organized• National documents organized and
maintained for currency• More interactive and video based
training• Clearer member communications
Continued consumerization of IT• More members with advanced plug-
and-play devices• Real video “presence”• More mobile applications
Participation resultsThe following slides detail the feedback from the assessment at our Feb 2013
District 13 Meeting
AuxDirectory/AuxOfficer
Online 7028
Online 7029
Auxiliary Order Management
Auxiliary Online Classroom
Auxiliary National Testing Center
Auxiliary Learning Management System
Everbridge
15
23
6
13
27
14
24
8
13
6
13
5
6
23
4
12
10
4
13
2
4
7
2
1
2
5
4
7
2
15
4
4
10
16
0%
20%
40%
60%
80%
100%
February 2013 District meeting session survey results:Tell us the percentage of your membership currently meeting the member proficiency level, as described in the presentation, for each of the following:
Please note, this is an informal survey of a small audience. Results should be considered as directional only.
February 2013 District meeting session survey results:Tell us if you feel proficient to the elected/staff leadership level, as described in the presentation.
AuxDirectory/AuxOfficer
Online 7028
Online 7029
Auxiliary Order Management
Auxiliary Online Classroom
Auxiliary National Testing Center
Auxiliary Learning Management System
Everbridge
AuxDATA
AuxINFO
WOW
23%
21%
8%
24%
46%
36%
49%
39%
40%
38%
42%
73%
49%
88%
11%
29%
52%
24%
14%
48%
56%
6%
31%
5%
65%
24%
12%
27%
47%
13%
5%
53%
No
Somewhat
Yes
Please note, this is an informal survey of a small audience. Results should be considered as directional only.
Priority: 1 or 2
Priority: 3 or 4
Priority: 5-11
AuxDirectory/AuxOfficer 14 3 2Online 7028 4 4 11Online 7029 13 0 5
Auxiliary Order Management 2 5 10Auxiliary Online Classroom 2 6 10
Auxiliary National Testing Center 4 6 8Auxiliary Learning Management System 2 5 9
Everbridge 0 2 12AuxDATA 1 4 9AuxINFO 0 2 10
WOW 0 1 12
February 2013 District meeting session survey results:Training priority ranking (count of rankings)
Please note, this is an informal survey of a small audience. Results should be considered as directional only.