2013 ASQ Denver Tools Symposium

POWER HARADA:TUNE YOUR TEAM

Why Use HaradaWhat is HaradaHistory of the MethodGetting Started Philosophy5 Forms

POWER IT OUT

Gemba Man!

Supplement to a robust Lean/Six Sigma/Continuous Improvement/Process Improvement/Process Excellence/Guru of All Things/Quality Program Employees doing the day to day work tasks have a deeper

understanding and are the most qualified to do their work.

Strengthens the bond between the employee and the organization

Process success is a repeatable phenomenon; so is employee success!

WHY HARADA?

The production system is based on two pillars: Just-in-time manufacturing Respect for people

Big companies=big production=big focus on processes This leads to rigidity in the process Decisions are often elevated to leadership

TOYOTA PRODUCTION SYSTEM

The core essence of the Harada Method is enabling self-reliance

Why Do I Care? Alignment of commitment Achievement of goals People wanting to be or do their best Managers want to support their employees Less waste of a resource Everybody has to be an artisan

HARADA METHOD IS A PEOPLE MANAGEMENT TOOL

Traditional Managers say: “I trust you”

Lean Managers say: “What is the problem; What is the root cause of the problem; How do we know when the problem is solved; Let me know when you have solved the problem”

According to the Japan Management Association the Harada Method is the best technique for developing employees.

TRADITIONAL MANAGEMENT VS.LEAN MANAGEMENT

Middle school teacher in Osaka, Japan coaching track and field Lowest performing school in the area (380 total comparable

schools)

Developed the idea if there is a process to encourage these students to set their own goal for life and work, this would make them more self reliant, thus more engaged, involved, and motivated!

HISTORY OF HARADA

One of these is Mr. Harada

PremeditationPersonal ExcellenceGoal SettingServiceSelf Reliance

HARADA IS BASED ON 5 THINGS

There are 5 forms that create the structure in this tool: Self reliance questionnaire Long-term goal form Open window 64 chart Routine check sheet Daily diary

Traditionally Japanese management focuses on the team aspect

5 THINGS=5 FORMS

How Self- Reliant Are You? Rate yourself on a scale of 1-10 in each category.

1. Accountable   12. Highly skilled   23. Organized  

1. Adaptable   13. Honest   24. Personable  

1. Authentic   14. Imaginative   25. Prepared  

1. Brave   15. Independent   26. Realistic  

1. Capable   16. Initiative   27. Responsible  

1. Caring   17. Innovative   28. Self-managed  

1. Confident   18. Inspired (love to work)   29. Strategic  

1. Creative   19. Inquisitive   30. Strong Willed  

1. Determined   20. Empowered   31. Supportive  

1. Ethical   21. Knowledgeable   32. Trustworthy  

1. Flexible   22. Motivated   33. Visionary  

SELF RELIANCE POP QUIZ

LONG TERM GOALS FORM

Place long term goal in the middle: List the 8 activities that relate to the long term goal around

them For each of these 8 activities, brainstorm 8 ways to meet

that goal.

OPEN WINDOW 64 CHART

Task May 1 May 2 May 3 May 4 May 5

Study a new technique

X X X

Come to work by 6:00 am

X X X X X

Read a personal development article

X X

Post 2 comments on social media

X

Meditate X

ROUTINE CHECK LIST

0600 – 0700 Woke up, morning routine, meditation

0700 – 0800 Exercised, ate breakfast

0800 – 0900 Travel to office – reached office at 0830

0900 - 1000 Coding – assigned by team lead

1000 – 1100 Team meeting

1100 – 1200 Coding – assigned by team lead

1200 – 1300 Tested code – assigned by team lead

1300 – 1400 Lunch break

1400 – 1500 Free time – studied a new Java technique

DAILY DIARY

John’s daily diary

The people development is the missing link in most companies: This means no clear relationship between individual goals,

career goals, and organizational goals.

Success of any type (either personal or professional) cannot not be attained unless individuals make an eff ort to attain it.

END OF THE SPRINT

If you Google “Harada Method” be warned there is also a disease and a surgery by this name!

QUESTIONS & COMMENTS?

WOW!

Bodek, Norman. "Humanity and Harada." Industrial Engineer , February 45.2, 2013: 46:50.

Bodek, Norman, and David Fennig. "The Harada Method." Lean Management Journal , June Issue 5 Volume 2, 2012: 48:49.

Caff einatedPDX. "Harada Method Webinar with Norman Bodek." youtube.com , December 5, 2013: http://www.youtube.com/watch?v=tg9UhtqCmmo.

Harada Education Institute. "The Harada Method: The Spirit of Self-Reliance." n.d.

Marathe, Shachi. "The Harada Method: Templates to Measure Long-term Goal Acheivement." www.isixsigma.com , August 2013: http://www.isixsigma.com/featured/the-harada-method-templates-to-measure-long-term-goal-achievement-part-2-of-2/.

REFERENCES