2013 and gfi max
DESCRIPTION
Views on industry drivers and how GFI MAX is developing to respond to them and support our customers in the evolving landscape of Managed ServicesTRANSCRIPT
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2013 and GFI MAX
Dr Alistair ForbesGeneral Manager, GFI MAX
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INDUSTRY TRENDSAND DRIVING FORCES
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MSP Market Trends
PlatformsCloud
Tsunami
Mobile Security
ServicePackages
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Managed Services Offered
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Who are the customers?
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What’s in a word …
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GFI MAX STRATEGYAND APPROACH
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Find out what your customer wants and find a way to give it to them …
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Sometimes there’s just a better way …
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Not everyone will play by the same rules …
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Taking a broader view
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PLATFORMS
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Platform Market Share
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Platform Coverage - Linux
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Platform Coverage - Linux
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Platform Coverage - Macintosh
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Platform Coverage - Virtualization
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INTEGRATIONS
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Integrations
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SECURITY
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Major Sources of Compromise
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CLOUD
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Customer Awareness
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Key Customer Insights
Source: Edge Strategies survey commissioned by Microsoft Corp.,
“SMB Business in the Cloud 2012,” Feb. 8, 2012
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All Sizes of Customer
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How Far Have Customers Got?
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Growth Companies Moving to the Cloud
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Cloud Motivators for SMBs
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Drivers to Cloud
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Types of Cloud Services
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Who needs an MSP for the cloud?
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Why Use an MSP
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What will the MSPs Deliver?
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Changing Role in the Cloud
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Areas of Revenue Opportunity
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Challenges to Profitability
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Cloud Service Offered
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Cloud Vendors Used by MSPs
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» Application and database services
performance and availability monitoring
» Transaction testing
» Load testing
» Penetration testing
» Utilisation of service instances
» Utilisation and growth rates of
storage capacity
Cloud Infrastructure - “From the outside in …”
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» Real-world user experience
monitoring
» Service availability
» Monitoring of service usage,
e.g. users, mailboxes, etc.
» Integration points
Cloud applications – “From the inside out …”
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» Use it now with customers who have an online presence
□ Online retail, customer service, patient portal
» Use it as a prospecting tool
□ Monitor the web presence of new prospects, demonstrate understanding of
their business and differentiate from other MSPs
» Monitor your own and your competitors’ web site
□ Demonstrate your own superior capabilities
» Develop new service lines
□ Load testing, penetration testing, etc.
Practical application scenarios
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MOBILE
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The World is Going Mobile
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Mobile Platforms
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Mobile Strategy Focus
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Concerns about Mobile
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Mobile Security Measures
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GFI MAX MDM Functionality
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iOS MDM Features
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5 Key Capabilities for MDM
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MSP Needs from MDM
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Mobile Device Management Functionality
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MDM Development and Launch Plans
» Platform coverage□ iOS and Blackberry functionality
□ Tablet Support
» Provisioning ease of use
» Enable testing using current standalone UI
» Integration into MAX RM
» Full service launch
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MSP Market Trends
PlatformsCloud
Tsunami
Mobile Security
ServicePackages
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REPORTING
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Brightgauge – Third Party Reporting
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THANK YOU