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From : Business Travel News <[email protected]>

Subject : BTN Daily: Hyatt Place Tops Select-Service Tier For First Time In BTN's 2012 Hotel Chain Survey

To : Maribeth Rapcienski <[email protected]>

Zimbra [email protected]

BTN Daily: Hyatt Place Tops Select-Service Tier For First Time In BTN's 2012 Hotel Chain Survey

Mon, Sep 17, 2012 09:30 AM

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September 17, 2012

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BTN's 2012 Hotel Chain Survey: Hyatt Place Tops Select-Service Tier For FirstTime; Hampton Returns To Midprice AcmeOne of the newest entrants to the select-service tier earned top marks from buyers thisyear, while a well-established, 30-year-old brand rebounded to the top of midprice tierin BTN's 2012 Hotel Chain Survey. Buyers for the first time ranked Hyatt Place as thetop select-service brand, giving it top marks in all but three of the survey's categories.The brand began when Hyatt acquired AmeriSuites in 2004 and now has a portfolio of160 properties. More

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Committed hotel occupancy for the fourth quarter of 2012 is up 8 percentcompared with last year, and the average daily rate for those rooms increased 4.7percent, according to TravelClick's August North American Hospitality Review.Committed transient occupancy is up 13.1 percent, while committed group occupancyis up 6.7 percent, according to the report.

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Edited by J. Campbell, C. Davis, D. Jonas, M. McNulty, M. Baker, J. Boehmer

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Subject : BTN Daily: Few Passengers Paying For Inflight Wi-Fi



BTN Daily: Few Passengers Paying For Inflight Wi-Fi

Wed, Sep 19, 2012 06:02 AM


September 19, 2012

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A Third Of Domestic Flights Offer Wi-Fi, But Few Passengers PayFor all the progress airlines in recent years have made to expand wireless inflightInternet access, such services are available on less than a third of daily domestic U.S.flights, and only a small percentage of passengers pay to log on. More

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Sabre announced a "multi-year full-content agreement" with AirFrance-KLM, which calls for the eventual sale of KLM's premium economy seating.Sabre and KLM plan to use Airline Tariff Publishing Co. and International Air TransportAssociation standards to sell the seating option.

Amadeus announced automated processing for and presentation of multipleitinerary proposals by travel management companies to clients. Calling thenew fee-based Amadeus Offers product a "demand management solution" that fills a"critical market need" in North America, Amadeus announced that it provides"transparent management of pre-booking activities, enhancing customer satisfactionand retention while streamlining agency operations. With Amadeus Offers, travelprofessionals can now: store trip options in the same passenger name record as theitinerary to quickly respond to customer requests; quickly and easily sendprofessionally branded, pre-formatted emails with their customized travel offering;manage multiple trip options, client proposals and itineraries; access trip details 24/7and book the customer's approved itinerary with a few simple keystrokes." Amadeuscited Uniglobe Five Star Travel owner Peter Durbetaki as saying the solution allowsthe TMC "to present multiple options to our clients seamlessly and in a single,graphically designed, easy-to-read email that comes directly from our agency with ourlogo. Our agents are saving an incredible amount of time as they no longer have toarduously cut and paste proposals and create multiple PNRs for each customer."

Concur plans by year-end to release a productivity maximization tool forsalespeople using Concurforce, the Concur travel and expense managementoffering designed for Salesforce. "With Trip Maximizer, a salesperson usingConcurforce can start a business trip by simply opening a record within SalesforceSales Cloud, enter initial travel plans, and automatically be shown recommendationsfor additional sales opportunities to visit during the trip," Concur announced. "With justa few clicks, the selected opportunities are added to the traveler’s calendar anditinerary, eliminating countless emails and toggling between applications. And becausethe typical salesperson is busy enough preparing for those meetings, Trip Maximizerprovides dining recommendations and automatically shares itinerary details

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with relevant colleagues through Salesforce Chatter, enhancing collaboration andsupporting the needs of the enterprises." According to a Concur statement, CascadeOrthopedic Supply business analyst James Mayfield credited Concurforce for"increased visibility into our T&E spend, with a deeper understanding of the costversus opportunity for each account."

The number of worldwide air passengers purchasing premium seats in Julydeclined year over year by a half percentage point, according to theInternational Air Transport Association. Economy sales, meanwhile, grew 3 percentyear over year. While IATA attributed the slowing rate of premium growth in part to "thestart of Ramadan in late July, which commenced a month earlier than in 2011," theassociation said it’s evident that premium demand is flattening "after signs of fastergrowth early in 2012." July figures were down month over month, as June premiumpurchases grew by more than 4 percent and economy purchases increased 6 percentfrom June 2010 levels.


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Subject : BTN Daily: GBTA Cuts Most Business Travel Spending Forecasts For Europe's Major Markets



BTN Daily: GBTA Cuts Most Business Travel Spending Forecasts For Europe's Major Markets

Fri, Sep 21, 2012 06:02 AM


September 21, 2012

Top Stories

GBTA Cuts Most Business Travel Spending Forecasts For Europe's MajorMarketsThe ongoing economic challenges facing Europe prompted the Global Business TravelAssociation to generally downgrade from its earlier projections business travelspending forecasts across five major markets. For Spain and Italy, 2012 spending willdecline at greater rates than GBTA forecast in the spring of this year, and bothcountries now are expected to see deeper cutbacks next year than the associationpreviously projected. In France, meanwhile, business travel spending this year will bedown more than initially expected and next year will grow at a slower pace than theearlier forecast. More

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Lufthansa effective Jan. 1, 2013, will merge its direct European serviceswith all-German domestic subsidiary Germanwings to form a new airlinebrand, the airline group announced. Headquartered in Cologne, Lufthansa expectsthe new carrier, for which a name has not been announced, next year to carry morethan 18 million passengers across Germany and Europe. "Combining our domesticGerman and European point-to-point services has enormous potential to improveefficiency," according to Lufthansa chairman and CEO Christoph Franz. "Our aim is toonce again fly these services profitably under the umbrella of a single company."

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