2012 fepa presentation: mark weise
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Leaderships Influence on Safety Culture
FEPA Conference – Orlando, 2012Mark Wiese / NASA KSC
Speaker Background2
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Critical, High Risk, Hazardous
NASA Energy Pipeline
• Processing & Launch• Fueling• Cryogenic Fuel Storage• Complex Lifting
Operations• Integration of Workforce• Multiple Skill Sets• Various Companies• Government
Insight/Oversight
• Maintenance & Sustainment
• Gas & Liquid Transfer• Fuel Storage• Regulation of
Pressure/Temp• Integration of Workforce• Multiple Skill Sets• Various Companies• Government
Insight/Oversight
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Primary Goal – Mission Success
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Safety before Mission Success
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Why? - People & Family
How to best achieve Safety?
•Process Driven is one way…▫ OSHA▫ VPP▫ ISO-9000▫ CMMI▫ Standards▫ Regulations▫ Etc. etc. etc.
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Processes do nothing without
Why Culture?• Project Management is required to achieve our goals?
▫ Cost▫ Schedule▫ Technical
• People & Teams are the true key to a successful project
▫ You can effectively manage your cost, schedule, and technical requirements through your people and the diversity of your team
• Assure Safety remains a primary value of your People
▫ As a Leader you must
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Leadership Drives Culture
•Share the vision, no matter how big or small•Explain the connection of the job to society•Foster communication
• Influence a workforce that openly communicates concerns and discusses solutions
▫Remove fear of “speaking up”▫Establish a process for handling dissent & risk▫Empower Checks & Balances▫Do not limit the Decision Makers
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Branding Influences Behaviors•Drive home the “Brand”, the “Mission”•Explain the “Way we operate” & “Why”•Don’t forget your history… revisit often
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The Power of Brand Recognition•Why does “Branding” your organization
work?
▫Inspires▫Connects the Mind & Heart▫Lasting
•How do well known organizations differentiate their brand to you?
“Just Do It” “Be all you can be” “Breakfast of champions” “Think Different”
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Culture as it applies to teamsCulture: the set of shared attitudes, values, goals, and
practices that characterizes an institution or organization (www.merriam-webster.com)
• Strong cultures immediately invoke emotions
• What culture exists in your team today (+/-/neutral)?
• As a leader you can take steps to re-shape a team culture
• As a team member, you can influence a culture
• Safety is a Prime Value▫ Only when it is a part of your Culture▫ Being a force fed process alone will not establish the value▫ Leadership must encourage the behavior by example
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So What?•Cultures will form anyway•Cultures can be negative and
counterproductive
The right culture can cultivate your team to have…
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Empower your team – take Pride
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… leave a Legacy for others to follow