High quality patient careWorking in collaboration

Investment in local economy

Caring for patients across Scotland

2012 CREDENTIALS DOCUMENT

Scottish Independent Hospitals Association

Investment in the latest equipment is essential for the care of our patients

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SIHA 2012 CREDENTIALS DOCUMENT

The MentalHealth sector

provided64,400

patient bed daysin 2012

The acutesector provided over

38,000in-patient/day case

episodes in 2012

IntroductionThe past year has seen a number of changes inthe independent sector, both in terms of acuteprovision and mental health regulation.Nevertheless, and despite the challengingeconomic climate, many thousands of patientshave used the services and treatmentsprovided by independent hospitals in Scotland.

Yet the understanding of the sector’s scale andcontribution remains somewhat variable acrossour communities. We employ more than 1,100people and treat tens of thousands of patientsevery year, either as inpatients or on anoutpatient basis. Furthermore, we are workingmore and more closely in an advisory andcollaborative way with both the ScottishHealth Government and Local Health Boards.Our collective activity therefore does make areal and meaningful contribution to bothhealthcare provision and the economy inScotland.

The Scottish Independent Hospital Association(SIHA) was formed several years ago and aimsto provide a single co-ordinated voice tofacilitate consultation and share practiceacross the sector, helping to streamlinecommunication and avoid repetition andengagement with a multiplicity of individualorganisations.

We have compiled this Report to provide somekey facts and figures about the independenthealthcare sector in Scotland. A detailedsummary is available of the result of the audit.

I hope you find this report helpful and pleasedo contact me if you would like moreinformation about the SIHA, its members, orthe work of the independent health sector inScotland.

Thank you

Alison SmithChair SIHA

Email: Alison.Smith2@bmihealthcare.co.uk

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SIHA members ensure their staff receivehigh quality training and development toensure continuing high levels of care

About the IndependentHealth SectorThe SIHA is made up of:

• 8 acute independent hospitals

• 7 mental health organisations

• 1 rehabilitation unit (data included inMental Health organisations)

All of these hospitals collaborate with a widerange of stakeholders, including patients,consultants and their professional associations,regulatory bodies, intermediaries, Local HealthBoards, GPs Community Health Partnershipsand community health services.

The eight acute independent hospitals whichtook part in this audit:

• Treated more than 38,200 inpatient/daycases in the period 2012.

• Managed more than 44,900 bed days inthe same period.

The mental health units:

• Managed nearly 64,500 bed days, again in the same period

• Of these, more than 32,100 were NHS patient bed days.

All SIHA members have a commitment toquality assurance as a key part of thedelivery of safe and effective services topatients, and they have systems in place toidentify the central cause of any issuesraised which help to ensure that problemsdo not recur.

In addition, the sector makes a sizeablecontribution to both Scottish employmentand the Scottish economy by providinghigh quality jobs for a large number ofpeople, while the majority of the goods andservices are bought locally.

These include areas such as foodstuffs,supplies, engineering support, groundsmaintenance, and building andconstruction.

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Our patients rate the level of care they receive extremely highly

SIHA 2012 CREDENTIALS DOCUMENT

5

Total staff in sector

1,196Acute inpatients discharges

14,459Acute outpatient attendance

195,453

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SIHA 2012 CREDENTIALS DOCUMENT

99%of patients

would recommend the hospital

to others

Ensuring the Quality ofClinical Care Patients in the independent sector receivehigh standards of clinical care, and aretreated in high-quality facilities by leadingconsultants using some of the latesttechnology.

SIHA members have stringent measures inplace to combat Methicillin ResistantStaphylococcus Aureas (MRSA) and otherhospital acquired infections.

As a result, no incidences of hospitalacquired MRSA Bacteraemia, and only oneincidences of Clostridium Difficile wererecorded in the SIHA acute hospitalscompleting the questionnaire in 2012, andthey managed a total of 44,972 bed days.

Summary of results of the audit

Quality assuranceThe independent health sectorreceives very few complaints.

• In the mental health hospitals complaints represented just0.05 per cent of patient days.

• The number of complaints made in the acute hospitals represented lessthan 0.2 per cent of all attendances.

number of patients treated

7

number of beds

295337

acute mental health

levels of patient satisfactionand complaints

All the independent sector organisations in the audit have high rates of patientsatisfaction. The average results in 2012 for the SIHA group were:

• 99% of patients surveyed would recommend the hospital to others

• 99% of patients rated the service as either excellent, very good, or good.

• 99% of patients rated the cleanliness of the facility as excellent, very goodor good.

recommend service cleanliness

acute in/day patients38,281

195,453

64,490

acute out-patients

mental health beddays

Complaints

across the sector

represented less that

0.2% of all

patient activity

99%rated the cleanliness

of the hospital as

excellent, very good

or good

in-patient/day case

99 99 99

Organisations who are members of SIHA andsupplied data for this document:

Acute Surgical:

• BMI Albyn Hospital

• BMI Carrick Glen Hospital

• BMI Fernbrae Hospital

• BMI Kings Park Hospital

• BMI Ross Hall Hospital

• Nuffield Health, Glasgow Hospital

• Spire Edinburgh Hospitals, Murrayfield & Shawfair Park

• The Edinburgh Clinic

Mental Health:

• Castle Craig Hospital

• Huntercombe Hospital, Edinburgh

• The Ayr Clinic, Partnership in Care

• The Priory Hospital, Glasgow

• Scottish Epilepsy Centre

• Surehaven Glasgow Hospital

• The Alexander Clinic

Rehabilitation Facility:

• Graham Anderson House, The Brain Injury Rehabilitation Trust

Caring for patients across Scotland

Produced by Scottish Independent Healthcare Association with grateful thanks to Lene Gurney,

Independent Healthcare Advisory Services (IHAS) a division of the Association of Independent Healthcare

Organisations (AIHO) (lenegurney@independenthealthcare.org.uk).

Further information about the SIHA can be found at

www.independenthealthcare.org.uk/siha

Organisation not participating is Monroe House Hospital