2012 council for older adults annual report
DESCRIPTION
This year’s annual report highlights "20 years of caring" as we served our 5,000th client in our in-home program.TRANSCRIPT
5,000 Clients & 20 Years of Caring
2012Annual Report
In 2012, our Care Consultants performed 2,336 home visits.
What is a Care Consultant? We
call our social workers “Care Consultants.”
Care Consultants are compassionate, state-
licensed professionals who perform the Council’s
primary work: to empower older people and their
families by offering customized care choices, so they can live safely in their own homes and stay healthy as they
age. In addition to regular telephone contact with our clients, our Care Consultants made 2,336 personal in-
home visits to older adults in Delaware County during 2012. Each Care Consultant provides personalized care to
approximately 110 clients at any given time.
Our Care Consultants say:
“Because we provide ongoing
assistance, I love getting to
know my clients and their
families. I get to see people
who need our services for a
short time, and then disenroll
them because they improve!
Other times, I get to work with
people for many years. They
share stories about their past,
and often I learn from them
too.”
2012 Service Stats
1995 2007 20122001
679
49
1,006
1,395Who do we serve?
2012 Clients by Age:19% are ages 60-69 30% are ages 70-79 40% are ages 80-89 11% are age 90+
What percentage of service costs do clients pay out of pocket?*
2012 Co-pays:43% of clients pay nothing21% of clients pay 5-15%16% of clients pay 20-95%20% of clients pay 100%
* Clients participate in paying for their services based on a sliding fee scale. This helps ensure that local levy dollars are used based on our clients’ ability to pay and level of need.
Since 1995, we have served a cumulative total of 5,380 clients through our in-home care program.
2012 Service FactsIn 2012, we served our 5,000th client in our in-home program. And also:
Delivered 61,240 cans of nutritional supplements (Ensure and Glucerna)
Served 188,000 hot, nutritious meals through Meals On Wheels
Distributed 83,000 tons of free shelf-stable groceries and produce to low-income seniors
Answered 28,375 phone calls at our reception desk
Coordinated home chores for 787 older adults - chores like cleaning, painting, and mowing
Drove 191 seniors to medical appointments via local volunteers
Counseled and supported the needs of 250 family members caring for older adults
Gave farmers’ market vouchers for $44,118 in fresh fruit and vegetables
Provided opportunities for more than 250 seniors to receive free health screenings
2012 Board of DirectorsOur all-volunteer board is comprised of local businesspeople, medical professionals, executives and retirees who serve because of their passion for the needs of older adults:
Officers:President Larry HarrisVice President Alice Frazier, M.D.Treasurer Lori SontagSecretary Alice SolovePast President Karen Pillion
Directors:Robert Gaffey, Ph.D.Dwayne Gardner, Ph.D.Jan GarlockGeorge KannapelSusan LasleyRoss Long, Esq.Deborah MartinT. J. Salgia, Ph.D.George SpeeseRobert SprengnetherRoger Van SickleJohn Watkins
Key 2012 Accomplishments
We were proud to be one of only 20 programs nationwide, and the only one in Ohio, to be awarded the highest level of accreditation available by the Meals On Wheels Association of America.
This year we expanded our meal offerings to include therapeutic selections for people on low-sodium or restricted-carbohydrate diets. We also added menu choices to further suit individual needs and tastes.
Our FIRST program began in 2012, a cooperative partnership with local fire departments which is designed to serve those seniors who frequently rely on rescue personnel for assistance with non-emergent issues.
2012 Financial ReportIncome
Aging Services Levy $5,376,536 80.5%
Grants $ 560,591 8.4%
Fees $ 243,663 3.6%
Donations/Fund Raisers $ 180,153 2.7%
Investments $ 55,311 0.8%
Other $ 266,751 4.0%
Total $6,683,005 100.0%
Expense by Cost Center
Direct Client & Community Services* $5,119,580 79.9%
Management & General $ 585,630 9.2%
Outreach & Special Events $ 540,400 8.4%
Hospitality Services $ 159,198 2.5%
Total $6,404,808 100.0%
*Direct Client & Community Services
Nutrition Services $1,391,627 27.2%
Case Management $1,000,672 19.5%
Senior Enrichment Center $ 572,284 11.2%
Homemaker Services $ 452,848 8.8%
Transportation Services $ 359,779 7.0%
Personal Care,Respite & Nursing Services $ 297,261 5.8%
Volunteer Services $ 218,266 4.3%
Durable Medical Equipment & Supplies $ 231,495 4.5%
Counseling, Support and Education $ 178,801 3.5%
Adult Day Care Services $ 164,147 3.2%
Emergency Response Systems $ 166,318 3.2%
Home Repair &Chores Services $ 86,083 1.7%
Total $5,119,581 100.0%
3 Easy Ways to Support Our Vital Mission:
Volunteer! Deliver meals, drive seniors to doctor’s appointments, stuff and label envelopes, scoop and chop food in our kitchen - there are hundreds of ways we can use your talents and interests.
Donate! We welcome donations and put them to good use - whether it’s a few extra dollars, an unneeded car, or an in-kind donation of goods or services from your business.
Spread the Word! It only takes a moment to follow us on Facebook, to tell a family member or neighbor about our mission, or to invite a friend to one of our special events. We rely on YOU to help us carry our message throughout our community simply by telling a friend.
To volunteer, make a donation, or find out about
our upcoming events, contact us today!
740-363-6677800-994-2255
www.growingolder.org
800 Cheshire Road, Delaware, OH