2011 infiniti warranty information booklet

2011 Infiniti Warranty Information Booklet

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2011 INFINITI WARRANTY INFORMATION BOOKLETTABLE OF CONTENTS

SUMMARY OF WARRANTY COVERAGE . . . . . . . . . . . . . . . . . . . .1

INFINITI OWNER SATISFACTION AND ASSISTANCE . . . . . . . .2

2011 NEW VEHICLE LIMITED WARRANTY . . . . . . . . . . . . . . . . .4

2011 INFINITI FEDERAL VEHICLE EMISSION CONTROLWARRANTIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

2011 INFINITI CALIFORNIA VEHICLE EMISSION CONTROLWARRANTIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

RECOMMENDATION FOR MAINTENANCESERVICE AND REPLACEMENT PARTS . . . . . . . . . . . . . . . . . . . .15

SEAT BELT LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . .16

LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENTPARTS, AND GENUINE INFINITI ACCESSORIES . . . . . . . . . . .17

SUMMARY OF THE NISSAN LIFETIME REPLACEMENTPANEL CORROSION LIMITED WARRANTY . . . . . . . . . . . . . . . .19

REPLACEMENT BATTERY LIMITED WARRANTY . . . . . . . . . . . .20

BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY . . . . . .22

GOODYEAR/DUNLOP TIRE LIMITED WARRANTY . . . . . . . . . . .25

GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY . . . . . . . . . .32

DUNLOP RUN-FLAT TIRE LIMITED WARRANTY . . . . . . . . . . . .37

MICHELIN PASSENGER AND LIGHT TRUCK TIRELIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

CONTINENTAL/GENERAL TIRE LIMITED WARRANTY . . . . . . . .44

IMPORTANT TIRE SAFETY INFORMATION . . . . . . . . . . . . . . . .47

ROADSIDE ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

SERVICE LOAN CAR PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . .55

ELITE INFINITI EXTENDED PROTECTION PLAN . . . . . . . . . . . .56

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SUMMARY OF WARRANTY COVERAGE*

* See the express terms of the applicable warranty printed elsewhere in this booklet, whichterms control if there is a conflict with this chart.

** Unlimited Mileage*** 10 Years/ Unlimited Mileage on Seat belts

24 Months24,000 Miles






California Emission Performance and Defect Warranties

California Emission Long Term Defect Warranty

Federal Emission Long Term Defect Warranty

Federal Emission Defect Warranty

Federal EmissionPerformance Warranty

Powertrain Coverage ***

Corrosion Coverage (Perforation from Corrosion) **

Basic Coverage

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Both Infiniti and your Infiniti dealer are dedicatedto serving all your automotive needs. Your com-plete satisfaction is our primary concern. YourInfiniti dealer is available to assist you with allyour automobile sales, parts and service require-ments.

If, however, a situation arises that you believe hasnot been addressed to your satisfaction, we askthat you take the following steps.

STEP 1:Discuss the situation with the dealership manage-ment. If a problem still exists, contact the dealer-ship’s owner. Your Infiniti dealer is best equippedto resolve the matter for you.

STEP 2:If the concern has still not been addressed to yoursatisfaction, please contact our Infiniti ConsumerAffairs Department using our toll free number:

1-800-662-6200The Consumer Affairs Department will ask for thefollowing information:

• Your name, address, and telephone number• Vehicle identification number (on dashboard

and permanent Infiniti Total Ownership pro-gram card)

• Date of purchase• Current odometer reading• Your Infiniti dealership’s name• Details of the concern

Or you can write to Infiniti with the above informa-tion at:

INFINITI DIVISIONNissan North America, Inc.Consumer Affairs DepartmentP.O. Box 685003Franklin, TN 37068-5003

STEP 3:In the event that you believe Infiniti has beenunable to satisfactorily address the problem, aspecial automotive complaint resolution programcalled BBB AUTO LINE is available to you. The BBBAUTO LINE program is independently operated bythe Council of Better Business Bureaus, Inc.(BBB).

For information about the BBB AUTO LINE in yourarea, please call us (Infiniti) at the same toll freenumber (1-800-662-6200).

We will be happy to provide you with the addressand phone number of your local BBB office or anyother information about AUTO LINE.

Or you may contact the BBB at:BBB AUTO LINECouncil of Better Business Bureaus, Inc.4200 Wilson Blvd.Arlington, Virginia 222031 (800) 955-5100

If you call the BBB, its staff will record the detailsof your complaint by telephone. They will ask forthe same information as in Step 2.

The BBB AUTO LINE program consists of two parts:mediation and arbitration. The BBB AUTO LINEstaff will attempt to provide suggestions for resolv-ing the problem during mediation. If a satisfactoryresolution has not been achieved during media-tion, you will have the opportunity to present yourcase personally before an impartial arbitrator orthree person panel. This is the arbitration part ofAUTO LINE. The arbitrator(s) will make a decisionafter the arbitration hearing.

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INFINITI OWNER SATISFACTION AND ASSISTANCE


The BBB will, in most cases, send you a final deci-sion in your case within forty (40) days (plus 7days, if you have not contacted Infiniti) unless youdelay the process. If you accept the decision, it willbe legally binding on you and Infiniti. If you do notaccept the decision, it will not be legally binding onyou or Infiniti. However, in some states, if the deci-sion is not accepted, it may be introduced either byyou or by Infiniti as evidence in a subsequent courtaction.

BBB AUTO LINE is an informal dispute settle-ment mechanism operated to comply withapplicable Federal law and regulations. Instates where BBB AUTO LINE is available, youare required to use BBB AUTO LINE before exer-cising rights or seeking remedies under Title 1of the Federal Magnuson-Moss Warranty Act,15 U.S.C.§2301, et. seq. If you choose to seekremedies other than those created by Title 1 ofthe Magnuson-Moss Warranty Act, (for exam-ple, under state law), that Federal Act does notrequire you to first use BBB AUTO LINE. The pro-gram is still available to you, however, and maybe of considerable assistance. Some statesspecify that informal dispute settlement mech-anisms such as BBB AUTO LINE must be usedbefore you may use state-operated complaintresolution processes, before you may file a law-suit under state law, and/or before you mayhave certain other rights or remedies available

under state law. In accordance with thosestates’ laws, Infiniti requires the prior use ofBBB AUTO LINE in good faith before you resortto such other processes, file a lawsuit, or seekother remedies provided by state law. Pleasesee the Supplement to 2011 Infiniti WarrantyInformation Booklet & 2011 Infiniti Owner’sManual for additional information.

BBB AUTO LINE may not be available in all states.We, Infiniti, can provide you with informationabout the availability of BBB AUTO LINE in yourstate, or call the BBB AUTO LINE number listedabove.

ELIGIBILITY: Generally, Infiniti vehicles less thanfour years old from date delivered to the first retailbuyer or otherwise put into use, and with fewerthan 60,000 miles, are eligible for the program.See Supplement to 2011 Infiniti WarrantyInformation Booklet & 2011 Infiniti Owners Manualfor possible exceptions applying in your state.

ASSISTANCE OUTSIDE OF WARRANTYIn support of our commitment to the “TotalOwnership Experience,” Infiniti may occasionallyoffer to pay or reimburse for part or all of the costof making certain, specific repairs beyond or out-side of the terms of the warranty for some specificvehicle models. (Some states refer to such pro-grams as “adjustment programs”). In such circum-

stances Infiniti mails notices to all known regis-tered owners of affected vehicles. You may addi-tionally inquire of your authorized Infiniti dealer orof Infiniti directly at the number listed below of theapplicability of such programs to your vehicle.

Infiniti may occasionally offer special assistancethat may pay for part or all of vehicle repairsbeyond the expiration of the limited warranty peri-od on a case by case basis. Should you experienceunusual difficulties with your vehicle please dis-cuss the situation with your dealer. If your dealeris unable to assist you, you may call the InfinitiConsumer Affairs Department at 1-800-662-6200to discuss your concern. You will need to providethe Model, Model Year, VIN (Vehicle IdentificationNumber), mileage, maintenance history, adetailed explanation of the concern, and why youbelieve that Infiniti should be responsible for therepair. Your request will be individually investigat-ed and you will be informed of Infiniti‘s decision.

Please also review the Supplement to 2011Infiniti Warranty Information Booklet & 2011Owner’s Manual for important informationconcerning consumer rights in your state.

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INFINITI OWNER SATISFACTION AND ASSISTANCE


WHO IS THE WARRANTORNISSAN1 warrants all parts of your 2011 Infinitivehicle supplied by Nissan, except for those listedunder the caption “WHAT IS NOT COVERED.”

APPLICABILITY• This warranty is provided to the original and sub-sequent owner(s) of an Infiniti vehicle originallydistributed by Nissan which is originally sold bya Nissan authorized Infiniti dealership in theUnited States, and which is registered and nor-mally operated in the United States (includingAlaska and Hawaii), the United States territories(specifically Guam, Saipan, American Samoa,Puerto Rico, and the U.S. Virgin Islands), andCanada.

• Your Infiniti vehicle is manufactured to meetU.S. regulations and environmental require-ments. With the exception of privately ownedvehicles belonging to members of the U.S. mili-tary or employees and officers of the UnitedStates Government stationed abroad, this war-ranty does not apply if an otherwise coveredvehicle is operated in, or relocated to, a countryother than those listed above under this caption,except that it continues to apply if the vehicle isoperated in full compliance with its proper useas described in the applicable OWNER’S MANU-AL2 while touring outside of the United States,the U.S. territories or Canada for a period notexceeding sixty (60) consecutive days or sixty(60) days in any one 12 month period. This war-

ranty applies to a relocated vehicle which isreturned to, and is registered and normally oper-ated in the United States, the U.S. territories orCanada, except for conditions due to the vehi-cle’s foreign operation, e.g., use of inappropriatefuels or other fluids.

LIMITATION OF WARRANTIES AND OTHERWARRANTY TERMS AND STATE LAW RIGHTS

EXTRA EXPENSES - LIMITATIONS OFDAMAGES THIS WARRANTY DOES NOTCOVER INCIDENTAL OR CONSEQUENTIALDAMAGES SUCH AS LOSS OF THE USE OFTHE VEHICLE, INCONVENIENCE ORCOMMERCIAL LOSS.ANY IMPLIED WARRANTY OF MERCHANTABILI-TY AND FITNESS FOR A PARTICULAR PURPOSESHALL BE LIMITED TO THE DURATION OF THISWRITTEN WARRANTY.Some states do not allow the exclusion or limitation ofincidental or consequential damages or limitations onhow long an implied warranty lasts, so the above limita-tions or exclusions may not apply to you. This warrantygives you specific legal rights, and you may also haveother rights which vary from state to state.

Nissan does not authorize any person to create for it anyother warranty, obligation or liability in connection withthis vehicle.

Infiniti makes available to you, and you are specificallyrequired by Federal law to use BBB AUTO LINE [(800)955-5100] before exercising rights or seeking remediesunder the Federal Magnuson-Moss Warranty Act, 15U.S.C §2301, et. seq. You are not required to first useBBB AUTO

LINE if you seek remedies not created by Title 1 of thatFederal law, but are required to first use BBB AUTO LINEif you seek remedies created by state law, including yourstate’s lemon law, if applicable state law provides forusing a 703 compliant or similar process before filingsuit. Please refer to pp. 2-3 of this booklet and the“Supplement to 2011 Infiniti Warranty InformationBooklet & 2011 Infiniti Owner’s Manual” for additionalinformation.

THE WARRANTY BEGINSThe warranty period begins on the date the vehicleis delivered to the first retail buyer or put into serv-ice, whichever is earlier.

FOR HOW LONG AND WHAT IS COVEREDBASIC COVERAGE• The basic coverage period is 48 months or60,000 miles, whichever comes first.

• The warranty covers any repairs needed to cor-rect defects in materials or workmanship of allparts and components of each new Infiniti vehi-cle supplied by Nissan except for those exclu-sions or items listed under the caption ”WHAT ISNOT COVERED” or, if the part is covered by one ofthe separate coverages described in the follow-ing sections of this warranty, that specific cover-age applies instead of the basic coverage.

POWERTRAIN COVERAGE• The Powertrain coverage period is 72 months or70,000 miles, whichever comes first.

• This warranty covers any repairs needed to cor-rect defects in material or workmanship.

• Powertrain coverage includes components listedbelow, supplied by NISSAN, except for those

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2011 NEW VEHICLE LIMITED WARRANTY

1 NISSAN indicates Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which distributes Infiniti vehicles in the United States.2 See the owner’s manual for information relevant to proper operation of the vehicle, including the recommended fuels and fluids.


items listed under the caption “WHAT ISNOT COV-ERED.”

ENGINE - Cylinder heads and block and all internalparts, rocker covers and oil pan, valve train andfront cover, timing chain and tensioner, oil pump,water pump and fuel pump, fuel injectors, intakeand exhaust manifolds, flywheel, seals and gas-kets.

TRANSMISSION AND TRANSAXLE - Case and all internalparts, torque converter and converter housing, auto-matic transmission control module, transfer caseand all internal parts, seals and gaskets, clutch coverand housing, and electronic transmission controls.

DRIVETRAIN - Drive shafts, final drive housing andall internal parts, propeller shafts, universal joints,bearings, seals and gaskets.

RESTRAINT SYSTEM - Air bags and related electroniccontrol systems.

CORROSION COVERAGE (PERFORATION FROMCORROSION)

Any body sheet metal panel supplied by Nissanfound to have developed perforation (rust-through)due to corrosion in normal use is covered for 84months, regardlessofmileage, except for those itemslisted under “WHAT IS NOT COVERED.” No additionalrust proofing applications are required. Perforation isa condition in which any body sheet metal panel hascorroded from one surface to another.

TOWING COVERAGE

If your vehicle is inoperative due to the failure of awarranted part, towing service to the nearest author-ized Infiniti dealer is covered for 48 months or60,000 miles, whichever comes first.

ADJUSTMENT COVERAGE

Service adjustments not usually associated withthe replacement of parts, such as wheel alignment,are covered only during the first 12 months or12,000 miles, whichever comes first.

REFRIGERANT RECHARGE ONLY COVERAGE

Refrigerant recharge not associated with the repairor replacement of a warranted part is covered onlyduring the first 12 months, regardless of themileage.

NO CHARGE

Warranty repairs will be made at no charge forparts and/or labor (except for batteries and tires,in which case you may pay certain charges). Anyneeded parts replacement will be made usinggenuine Nissan or Nissan approved new or reman-ufactured parts approved by Nissan for use onInfiniti vehicles.OBTAINING WARRANTY SERVICE• You must take the vehicle to an authorizedInfiniti dealer in the United States or Canadaduring regular business hours at your expense in

order to obtain warranty service. The names andaddresses of authorized Infiniti dealers are list-ed in telephone directories.

• If you require warranty service outside of theUnited States (see terms under caption “APPLICA-BILITY”), contact an Infiniti dealer in that country.Note that complaints related to failure to complywith proper use of the vehicle as described in theapplicable OWNER’S MANUAL (including the lackof availability or use of proper fuel and fluids), orthe vehicle’s lack of compliance with local regula-tions or environmental requirements of any coun-try (other than the U.S., the listed U.S. territoriesor Canada) are not covered by this warranty.

MAINTENANCE AND RECORDS

As a condition of this warranty, you areresponsIble for properly using, maintaining andcaring for your vehicle as outlined in your Owner’sManual, and of maintaining copies of all mainte-nance records & receipts for review by Nissan.Failure to do so is likely to result in the denial ofwarranty.

Evidence of the performance of the required main-tenance should be kept and may need to be pre-sented as proof of such maintenance in connec-tion with related warranty repairs. To assist you inmaintaining appropriate records, the MaintenanceLog located in your Owner’s Literature Kit can be

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used along with supporting repair invoices,receipts and other such records.

WHAT IS NOT COVEREDDAMAGE, FAILURES OR CORROSION DUE TO ACCI-DENTS, MISUSE OR ALTERATIONSThis warranty does not cover damage, failures orcorrosion resulting from:• Accident, theft, fire, driving through water(including engine water ingestion) or misuse,which includes, but is not limited to, racing ofany sort whatsoever. (Proper use is outlined inyour OWNER’S MANUAL.)

• Alteration, tampering or improper repair.• Installation of non-Nissan approved accessoriesor components.

• Improper installation of any Nissan approved oraftermarket accessory or component.

• Glass breakage, unless resulting from defects inmaterial or workmanship.

• Normal wear and tear, including dings, dents,chips or scratches.

ALTERED OR UNCERTAIN ODOMETER MILEAGEThis warranty does not cover repair of any vehicleor any part of a vehicle on which the odometer hasbeen altered, or the odometer repaired orreplaced, and the actual vehicle mileage cannotbe correctly and readily determined.SALVAGE TITLEThis limited warranty does not apply to any vehi-

cle, and is rendered void if the vehicle is (or everhas been) issued a “salvage” or similar titleincluding, but not limited to junk, scrap, rebuilt, orflood titles, under any state’s law; or has everbeen determined to be a “total loss” or equivalentby any insurance company, such as by payment ofa cash payment of a claim in lieu of repairsbecause of a determination that the cost of repairsexceeded the actual cash value of the vehicle.DAMAGE, FAILURES OR CORROSION FROMENVIRONMENTAL CONDITIONSThis warranty does not cover damage, failures orcorrosion resulting from:• Stone chipping, chemical fallout, tree sap, salt,hail, windstorm, lightning, flood or other envi-ronmental conditions.

• The items listed below are not covered undercorrosion coverage (perforation from corrosion)- Exhaust system components.- Corrosion other than perforation, such as cos-metic or surface corrosion due to defects inmaterial or workmanship. This is covered underthe Basic Coverage of the New Vehicle LimitedWarranty.

DAMAGE, FAILURES, OR CORROSION DUE TOLACK OF OR IMPROPER MAINTENANCE REPAIRSThis warranty does not cover damage, failures orcorrosion resulting from:• Lack of performance of proper maintenance serv-ices as outlined in your Owner’s Manual.

• Use of improper or dirty fuel, fluids or lubricants.• Use of parts not equivalent in quality or design

to parts supplied by Nissan for use on Infinitivehicles.

MAINTENANCE SERVICE EXPENSEThis warranty does not cover normal maintenanceservices as specified in your Owner’s Manual suchas wheel alignment, headlight aiming, replace-ment of filters, lubricants, coolant, worn clutchdiscs and brake pads.SEAT BELTS, TIRES AND EMISSION CONTROLSYSTEMSeat belts, tires and the emission control systemare covered by separate warranties.

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EMISSION DEFECTS WARRANTY

WHAT IS COVEREDNISSAN* warrants that your vehicle was designed,built and equipped to conform at the time of salewith all applicable United States emission stan-dards.

This warranty covers any repairs needed to correctdefects in materials or workmanship which wouldcause your vehicle not to meet these standards.

WHAT IS COVERED UNDER THE DEFECTSWARRANTY

Covered components are listed below under thecaption “WARRANTY PARTS LIST.” Exceptions tothis warranty are listed below under the caption“WHAT IS NOT COVERED UNDER EITHER THEDEFECTS OR PERFORMANCE WARRANTIES.”

HOW LONG IS THE WARRANTY

This warranty is for 4 years or 60,000 miles,whichever occurs first. The warranty begins thedate the vehicle is delivered to the first retail buyeror put into use, whichever is earlier. Additionally,

the engine control module/onboard diagnosticdevice and catalytic converter(s) listed below andindicated by an “••” under the caption “WarrantyParts List” are covered for 8 years or 80,000 miles,whichever occurs first.

EMISSIONS PERFORMANCE WARRANTY

WHEN DOES THIS WARRANTY APPLYThe Emissions Performance Warranty applies toyour 2011 Infiniti vehicle ONLY when both of thefollowing occur.1. The vehicle fails to meet applicable emissions

standards as judged by an emissions testapproved by the Environmental ProtectionAgency (EPA).

2. This failure results or will result in some penal-ty to you, such as a monetary fine or the denialof the right to use your vehicle, under local,state or federal law.For example, if your state requires an EPAapproved yearly vehicle inspection before youreceive a renewed license, this warrantyapplies to your vehicle. In areas where there isno approved test program, this warranty doesnot apply.

WHAT IS COVERED AND FOR HOW LONG UNDERTHE PERFORMANCE WARRANTY

Nissan* warrants that it will remedy any non-con-formity in your vehicle which causes it to fail anapproved emissions test during the first 24 monthsor 24,000 miles, whichever occurs first. The war-ranty begins the date the vehicle is delivered to thefirst retail buyer or put into use, whichever is earli-er.

Additionally, failure of an approved emissions testresulting from the failure of those parts listedbelow under the caption “Warranty Parts List” arecovered by the Emissions Defects Warrantydescribed above.

Exceptions to this warranty are listed below underthe caption “WHAT IS NOT COVERED UNDER EITHERTHE DEFECTS OR PERFORMANCE WARRANTIES.”

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2011 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES

(cont’d next page...)* NISSAN indicates Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003, which distributes Infiniti vehicles in the United States.


WHAT IS NOT COVERED UNDER EITHER THEDEFECTS OR PERFORMANCE WARRANTIESThese warranties do not cover:1. Normal maintenance, service and parts

replacement as outlined in the emissions con-trol maintenance instructions of your Owner’sManual.

2. Failures directly as a result of:• Failure to perform required emission con-

trol maintenance as outlined in yourOwner’s Manual.

• Misuse, accident or modification.• Improper adjustment or installation of

parts during the performance of mainte-nance services.

• Tampering with or disconnecting any partaffecting vehicle emissions.

• The use of contaminated fuel or fuel otherthan that specified in your Owner’sManual.

3. In the case of the Performance Warranty, theuse of any part not certified in accordance withFederal requirements which is defective or notequivalent from an emissions standpoint tothe original equipment part.

4. In the case of the Performance Warranty, costsof determining the cause of a vehicle failing anEPA approved emissions test if such failure isfound not to be covered.

5. In the case of the Defects Warranty, parts notsupplied by Nissan or damage to other partscaused directly by non-Nissan parts.


EXTRA EXPENSES - LIMITATIONS OF DAMAGES

These emissions warranties do not cover inci-dental or consequential damages such as lossof the use of the vehicle, inconvenience orcommercial loss.

ANY IMPLIED WARRANTY OF MERCHANTABILI-TY AND FITNESS FOR A PARTICULAR PURPOSESHALL BE LIMITED TO THE DURATION OFTHESE WRITTEN WARRANTIES.Some states do not allow the exclusion or limitation ofincidental or consequential damages or limitations onhow long an implied warranty lasts, so the above limita-tions or exclusions may not apply to you. These war-ranties give you specific legal rights, and you may alsohave other rights which vary from state to state.


WHAT YOU MUST DO

In order to obtain warranty service you must deliv-er the vehicle to an authorized Infiniti dealer in theUnited States at your expense.

You must also maintain your vehicle as outlined inthe maintenance instructions in your Owner'sManual. WHAT NISSAN WILL DOWarranty repairs will be made at no charge forparts and/or labor, including diagnosis and tax.Any needed parts replacement will be made usingnew or remanufactured parts.OTHER WARRANTY TERMS

PERFORMANCE WARRANTY CLAIMS PROCEDUREYou may make a claim under the PerformanceWarranty immediately after the failure of an EPAapproved emissions test. You must provide proofof this failure when making your claim.

You will be told whether Nissan will honor yourclaim within 30 days of the date you make theclaim unless a shorter time period is required bylaw. If your claim is denied, Nissan will notify youin writing of the reason. If we do not notify youwithin this time period, we will repair your vehicleunder this warranty at no cost to you. The timeperiod for notification will not apply if you requesta delay or a delay is caused by events not underthe control of Infiniti dealers.

No claim will be denied under the Performance

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Warranty because you use a non-Nissan certifiedpart but EPA certified part for maintenance orrepair.

MAINTENANCE SERVICE AND REPLACEMENT PARTSImportant information concerning maintenanceservice and replacement parts is on page 14 ofthis booklet.

MAINTENANCE RECORDSReceipts covering the performance of regularmaintenance should be kept in the event ques-tions arise concerning maintenance. The receiptsshould be transferred to subsequent owners.

IF YOU HAVE QUESTIONSYou may obtain further information concerningthese warranties by following the procedure out-lined in the “INFINITI OWNER SATISFACTION &ASSISTANCE” section of this booklet. In the case ofthe Performance Warranty, you may also contact orreport any violations to the Office of Transportationand Air Quality, Vehicle Compliance ProgramsGroup, U.S. Environmental Protection Agency, ArielRios Building (6405J), 1200 Pennsylvania Avenue,N.W., Washington, D.C. 20460

OTHER OBLIGATIONSNissan does not authorize any person to create forit any other warranty, obligation or liability in con-nection with this vehicle.

WARRANTY PARTS LIST• Fuel injection system

•• Engine control module/onboard diagnosticdevice

• Oxygen sensor(s)• Mass air flow sensor• Intake manifold • Throttle body

•• Catalytic converter(s)• Exhaust manifold • Exhaust tube from manifold to catalytic con-

verter

•• Front exhaust tube with catalytic converter• Camshaft position sensor(s)• Crankshaft position sensor(s)• Spark plugs, ignition coils and wires• Evaporative emission control system• Fuel filler neck restrictor and check valve• Fuel tank and filler cap

• Positive crankcase ventilation system

•• Exhaust manifold with catalytic converter per-manently attached

•• Intake manifold collector• Exhaust gas recirculation (EGR) control system • Hoses, clamps, fittings, tubing, sealing gas-

kets or devices, and mounting hardware usedin above systems

• Vacuum and temperature sensitive valves andswitches used in above systems

• Electronic sensors and controls used in above systems

The Emission Performance or Defect Warranty maybe subject to future governmental administrativeaction. Nissan reserves the right to change theterms of the warranty to be consistent with theseactions. See your dealer for information regardingpossible changes.

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•• = Long Term Federal Emission Parts covered for 96 months/or 80,000 miles.


The following statement is required to be provid-ed by regulations of the California Air ResourcesBoard.

YOUR WARRANTY RIGHTS AND OBLIGATIONS

The California Air Resources Board is pleased toexplain the emission control system warranty onyour 2011 vehicle. In California, new motor vehi-cles must be designed, built and equipped tomeet the State’s stringent anti-smog standards.Nissan** must warrant the emission control sys-tem on your vehicle for the periods of time listedbelow provided there has been no abuse, neglector improper maintenance of your vehicle.

Your emission control system may include partssuch as the fuel-injection system, the ignition sys-tem, catalytic converter and engine computer. Alsoincluded may be hoses, belts, connectors andother emission-related assemblies.

Where a warrantable condition exists, Nissan willrepair your vehicle at no cost to you including diag-nosis, parts and labor.

MANUFACTURER’S WARRANTY COVERAGE

For 4 years or 60,000 miles (whichever occursfirst):

1) If your vehicle fails a Smog Check inspection, allnecessary repairs and adjustments will be madeby Nissan to ensure that your vehicle passes theinspection. This is your emission control systemPERFORMANCE WARRANTY.

2) If any emission-related part on your vehicle isdefective, the part will be repaired or replaced byNissan. This is your short-term emission controlsystem DEFECTS WARRANTY.

For 7 years or 70,000 miles (whichever occursfirst):

If an emission-related part listed in this warrantybooklet specially noted with coverage for 7 yearsor 70,000 miles is defective, the part will berepaired or replaced by Nissan. This is your long-term emission control system DEFECTS WARRANTY.

OWNER’S WARRANTY RESPONSIBILITIES

As the vehicle owner, you are responsible for theperformance of the required maintenance listed inyour Owner’s Manual. Nissan recommends thatyou retain all receipts covering maintenance onyour vehicle, but Nissan cannot deny warrantysolely for the lack of receipts or for your failure toensure the performance of all scheduled mainte-nance.

You are responsible for presenting your vehicle toan Infiniti dealer as soon as a problem exists. Thewarranty repairs should be completed in a reason-able amount of time, not to exceed 30 days.

As the vehicle owner, you should also be awarethat Nissan may deny you warranty coverage ifyour vehicle or a part has failed due to abuse, neg-lect, improper maintenance or unapproved modifi-cations.

If you have any questions regarding your warrantyrights and responsibilities, you should contactInfiniti’s Consumer Affairs Department at 1-800-662-6200 or the California Air Resources Board at9528 Telstar Avenue, El Monte CA 91731.

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* These warranties apply to all California emission 2011 Infiniti vehicles sold for registration as new vehicles in California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New Mexico, Oregon,Pennsylvania, Rhode Island, Vermont, or Washington only.**Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes Infiniti vehicles in the United States.

2011 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES*


The following is Nissan’s* new vehicle emissioncontrol warranty statement for vehicles certifiedfor sale in California and sold for registration as anew vehicle in California, Connecticut, Maine,Maryland, Massachusetts, New Jersey, NewMexico, Oregon, Pennsylvania, Rhode Island,Vermont, or Washington only.

EMISSIONS DEFECTS WARRANTY

WHAT IS COVEREDNISSAN* warrants that your vehicle was designed,built and equipped to conform with all applicablerequirements of the California Air ResourcesBoard. This warranty covers any part which affectsapplicable regulated emission(s).

Exceptions to this warranty are listed below underthe caption “WHAT IS NOT COVERED.”

HOW LONG IS THE WARRANTY

This warranty is for 4 years or 60,000 miles,whichever occurs first. Additionally, the compo-nents listed under the caption “Long-TermEmission System Defects Warranty Parts List” arecovered for 7 years or 70,000 miles, whicheveroccurs first, except that the catalytic converter(s)and engine control module (ECM) are warrantedfor 8 years or 80,000 miles, whichever occurs first.The warranty begins the date the vehicle is deliv-ered to the first retail buyer or put into use,whichever is earlier.

Some items require scheduled replacement before60,000 miles. These items are warranted only upto the replacement interval. The replacement inter-vals are outlined in the maintenance instructionsin your Owner’s Manual.

LONG-TERM EMISSION SYSTEM DEFECTSWARRANTY PARTS LIST

•• Engine control module (all models).

•• Catalytic converter(s) (EX, G25, G37, M37,FX35 and FX50).

� Intake manifold (EX, G37, G25, M37, M56,FX35, and FX50).

� Intake manifold collector (EX, G25, G37 sedan,G37 convertible, and M37).

� Exhaust manifold(s) (EX, M37, G25, G37, andFX35).

•• Exhaust manifold with catalytic converter(M56, QX56, and FX50).

� Front exhaust tube (EX, G25, G37, M37, FX35,and FX50).

•• Front exhaust tube with catalytic converter (M56).

� Throttle body(s) (all models).� A/F ratio sensor (EX, FX35, FX50, G25, M56,

and G37).� EGI wiring harness (EX, G25, G37, M37, M56,

FX35, and FX50).� Fuel tank (all models).� Flywheel (G37 Convertible, G37 Sedan, M37,

and G37 Coupe).� Torque converter drive plate (all models).� Oxygen Sensor (EX).

11

2011 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES*

(cont’d next page...)•• = Long Term Federal Emission Parts covered for 96 months/or 80,000 miles.* NISSAN indicates Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003, which distributes Infiniti vehicles in the United States.


EMISSIONS PERFORMANCE WARRANTY

WHEN DOES THIS WARRANTY APPLYThis warranty applies to your 2011 Infiniti vehicleonly if it fails to pass a California “smog check”test or equivalent.

WHAT IS COVERED AND FOR HOW LONG

Nissan warrants that if your vehicle fails to pass aCalifornia “smog check” test, it will make the nec-essary repairs so that your vehicle will pass. Thiswarranty is for 4 years or 60,000 miles, whicheveroccurs first. The warranty begins the date the vehi-cle is delivered to the first retail buyer or the dateit is first put in to service, whichever is earlier.

Exceptions to this warranty are listed below underthe caption “WHAT IS NOT COVERED.”

WHAT IS NOT COVEREDThese warranties do not cover:1. Normal maintenance, service and parts

replacement as outlined in the emission con-trol maintenance instructions of your Owner’sManual.

2. Failures directly as a result of:• Lack of performance of required emission

control maintenance as outlined in yourOwner’s Manual.

• Misuse, accident or modification.• Improper adjustment or installation of

parts during the performance of mainte-nance (non-warranty) services.

• Tampering with or disconnecting any partaffecting vehicle emissions.

• The use of fuel other than that specified inyour Owner’s Manual or fuel with contami-nants which the fuel filter is not designedto remove.

3. In the case of the Performance Warranty, theuse of any non-Nissan part not certified inaccordance with Federal requirements which isdefective or not equivalent from an emissionsstandpoint to the original equipment part.

4. In the case of the Defects Warranty, parts notsupplied by Nissan or damage to other partscaused directly by non-Nissan parts.

5. In the case of the Performance Warranty, costsof determining the cause of a vehicle failing aCalifornia “smog check” test if such failure isfound not to be covered.



These emissions warranties do not cover inci-dental or consequential damages such as lossof the use of the vehicle, inconvenience orcommercial loss.

ANY IMPLIED WARRANTY OF MERCHANTABILI-TY AND FITNESS FOR A PARTICULAR PURPOSESHALL BE LIMITED TO THE DURATION OFTHESE WRITTEN WARRANTIES.Some states do not allow the exclusion or limitation ofincidental or consequential damages or limitations onhow long an implied warranty lasts, so the above limita-tions or exclusions may not apply to you. These war-ranties give you specific legal rights, and you may alsohave other rights which vary from state to state.


12

2011 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES


WHAT YOU MUST DOIn order to obtain warranty service you must deliverthe vehicle to any authorized Infiniti dealer in theUnited States at your expense. You are responsible forthe required maintenance on your vehicle as outlinedin the maintenance instructions in your Owner’sManual. Nissan recommends that you retain allreceipts covering maintenance on your vehicle, butNissan cannot deny warranty solely for the lack ofreceipts or for your failure to ensure the performanceof all scheduled maintenance.

WHAT NISSAN WILL DOWarranty repairs will be made at no charge forparts and/or labor, including diagnosis and tax.Any needed parts replacement will be made usingnew or remanufactured parts.

OTHER WARRANTY TERMSPERFORMANCE WARRANTY CLAIMS PROCEDUREYou may make a claim under the PerformanceWarranty immediately after the failure of a “smogcheck” test. You must provide proof of this failurewhen making your claim in order to avoid addi-tional “smog check” test charges.

You will be told whether Nissan will honor yourclaim within 30 days of the date you make theclaim, unless a shorter time period is required bylaw. If your claim is denied, Nissan will notify youin writing of the reason. If we do not notify youwithin this time period, we will repair your vehicle

under this warranty at no cost to you. The timeperiod for notification will not apply if you requesta delay or a delay is caused by events not underthe control of Infiniti dealers.

No claim will be denied under the PerformanceWarranty because you use a certified part for main-tenance or repair.

MAINTENANCE SERVICE AND REPLACEMENT PARTSImportant information concerning maintenance serv-ice and replacement parts is on page 14 of this book-let. No warranty claim will be denied solely because anon-Nissan part was used for maintenance or repair.

CALIFORNIA VEHICLE INSPECTION PROGRAMUnder this program, if your vehicle fails a “smogcheck” test, you may choose to have diagnosis ofthe failure and repairs made at an Infiniti dealer orat another service facility. If the inspection failureis the result of a condition covered by these war-ranties, you must take your vehicle to an Infinitidealer for warranty repairs. This includes parts,labor and diagnosis. You must pay for diagnosticcosts if performed at another service facility exceptin the case of emergency repairs as outlinedbelow.

You must pay for all diagnostic and repair costs ofan inspection failure as required by law if the fail-ure was caused by conditions not covered by thesewarranties. If the failure is the result of a combi-

nation of conditions, you must pay for only thediagnostic and repair costs related to items notcovered by these warranties.

After the 4 years/60,000 mile performance war-ranty has passed, a “smog check” test failure dueto a defect in a part which is warranted for 7years/70,000 miles is covered.

EMERGENCY REPAIRSIn case of an emergency, when an authorizedInfiniti dealer is not reasonably available, warrantyrepairs may be performed at any service facility orby the owner using any replacement parts. Infinitiwill reimburse you for such repairs, including diag-nosis, up to the amount of Infiniti’s suggestedretail price for parts and labor charges based onInfiniti’s recommended time allowance for thewarranty repair and the geographically appropriatehourly labor rate. A part not being available or arepair not being complete within 30 days also con-stitutes an emergency. You must take the replacedpart and paid receipts to an authorized Infinitidealer for repayment in such emergency situa-tions.

13




MAINTENANCE RECORDSReceipts covering the performance of regularmaintenance are not required but should be keptin the event questions arise concerning mainte-nance. The receipts should be transferred to sub-sequent owners.

IF YOU HAVE QUESTIONSYou may obtain further information concerningthese warranties by following the procedure out-lined in the “INFINITI OWNER SATISFACTION &ASSISTANCE” section of this booklet. You may alsocontact or report any violations to the Office ofTransportation and Air Quality, Vehicle CompliancePrograms Group, U.S. Environmental ProtectionAgency, Ariel Rios Building (6405J), 1200Pennsylvania Avenue, N.W., Washington, D.C.20460 or the Chief, Mobile Source Division, AirResources Board, 9528 Telstar Ave., El Monte, CA.91731.

OTHER OBLIGATIONS

Nissan does not authorize any person to create forit any other warranty, obligation or liability in con-nection with this vehicle.

The Emission Warranty for 2011 vehicles certifiedfor sale in California may be subject to futureadministrative or judicial action. As a result, thiswarranty may be changed. Nissan will make thosechanges required by future law, regulation, or judi-cial or administrative action. In addition, Nissanreserves the right to change the terms of the war-ranty to be consistent with these actions.

14



RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTSTo assure best results and to maintain the originalquality built into the emission control systems, itis recommended that parts and accessories sup-plied by Nissan for use on Infiniti vehicles be usedwhen servicing or repairing the systems.

THE WARRANTY OBLIGATIONS ARE NOT DEPEND-ENT UPON THE USE OF ANY PARTICULAR BRAND OFREPLACEMENT PARTS AND THE OWNER MAY ELECTTO USE NON-GENUINE NISSAN PARTS FORREPLACEMENT PURPOSES.

The use of replacement parts which are not equiv-alent to genuine Nissan parts may reduce theeffectiveness of the emission control system.

Therefore, if it becomes necessary to use otherthan genuine Nissan parts, the owner shouldassure himself that such parts are warranted bytheir manufacturer to be equivalent in quality togenuine Nissan parts.

MAINTENANCE, REPLACEMENT OR REPAIR OF THEEMISSION CONTROL DEVICES AND SYSTEMS MAYBE PERFORMED BY ANY AUTOMOTIVE REPAIRESTABLISHMENT OR INDIVIDUAL USING ANYEQUIVALENT REPLACEMENT PART.

HOWEVER, UNLESS OTHERWISE AUTHORIZED BYLAW, WARRANTY SERVICE MUST BE PERFORMEDBY AN AUTHORIZED INFINITI DEALER.

The emission standards may be satisfied by hav-ing the vehicle inspected periodically and by fol-lowing the requirements outlined in the EmissionControl System Maintenance Schedules in yourOwner’s Manual.

15

RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS


WHO IS THE WARRANTORNISSAN* warrants all parts of your 2011 Infinitivehicle seat belt system supplied by Nissan.*NISSAN indicates Nissan North America, Inc., P.O. Box685003, Franklin, Tennessee 37068-5003 which distributesInfiniti vehicles in the United States.

WHAT IS COVERED AND FOR HOW LONGThis warranty covers any seat belt or related com-ponent, supplied by Nissan for use on Infiniti vehi-cles, that fails to function properly during normaluse within ten (10) years of the date the vehicle isdelivered to the first retail buyer or put into serv-ice, whichever is earlier. Warranty repairs are freeof charge for parts and labor.

WHAT IS NOT COVERED• Damage or failure due to misuse, alteration,

accident or collision damage. (Proper use isoutlined in your Owner’s Manual.)

• Color fading, spotting or other cosmetic itemswhen the belt is otherwise functioning proper-ly.

• Airbags and related electronic control systemswhich are covered by the Powertrain Warranty.

OBTAINING WARRANTY SERVICEYou must take the vehicle to an authorized Infinitidealer in the United States or Canada during regu-lar business hours at your expense in order toobtain warranty service. The names and addressesof authorized Infiniti dealers are listed in tele-phone directories.



THIS WARRANTY DOES NOT COVER INCI-DENTAL OR CONSEQUENTIAL DAMAGESSUCH AS LOSS OF THE USE OF THE VEHICLE,INCONVENIENCE OR COMMERCIAL LOSS.

ANY IMPLIED WARRANTY OF MERCHANTABILI-TY AND FITNESS FOR A PARTICULAR PURPOSESHALL BE LIMITED TO THE DURATION OF THISWRITTEN WARRANTY.

Some states do not allow the exclusion or lim-itation of incidental or consequential damagesor limitations on how long an implied warrantylasts, so the above limitations or exclusionsmay not apply to you. This warranty gives youspecific legal rights, and you may also haveother rights which vary from state to state.

Nissan does not authorize any person to createfor it any other warranty, obligation or liabilityin connection with this vehicle.

16

SEAT BELT LIMITED WARRANTY


WHAT IS COVEREDNissan* warrants to correct defects in materials orworkmanship in all genuine Nissan replacementparts, and Genuine Infiniti accessories, distrib-uted by Nissan North America in the United States,installed and used on Infiniti (if an appropriateuse and application of the part or accessory) vehi-cles only, except as described under the captionbelow, “WHAT IS NOT COVERED.”

This warranty covers any repairs needed to correctdefects in materials or workmanship. Bedlinerswill be repaired to commercially accepted stan-dards subject to the conditions and limitationslisted in “WHAT IS NOT COVERED.”

* Nissan indicates Nissan North American, Inc.,P.O. Box 685003, Franklin, Tennessee 37068-5003which distributes and provides consumer servicesfor Infiniti vehicles in the United States.

HOW LONG IS THE WARRANTYExcept for replacement audio components, thiswarranty is for 12 months or 12,000 miles from thedate of installation or purchase, whichever is earlier. However, the warranty on Genuine Nissanreplacement parts, and Genuine Infiniti acces-

sories installed in an Infiniti vehicle while thevehicle is covered by a Nissan warranty, whichwould have covered the part had it been installedin the vehicle at manufacture will not end beforethe end of that warranty.

REPLACEMENT AUDIO COMPONENTSA replacement Radio, Tape Deck, Amplifier,Navigation, Bluetooth, control unit, or CompactDisc Player/Auto Changer supplied by Nissan iscovered for 12 months from the time of installationor the balance of the Basic Vehicle Warranty as itapplies to audio components, whichever isgreater.


EXTRA EXPENSES - LIMITATIONS OF DAM-AGES.

This warranty does not cover incidental or con-sequential damages such as loss of the use ofthe vehicle, inconvenience or commercial loss.

ANY IMPLIED WARRANTY OF MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSESHALL BE LIMITED TO THE DURATION OF THISWRITTEN WARRANTY.

Some states do not allow the exclusion or lim-itation of incidental or consequential damagesor limitations on how long an implied warran-ty lasts, so the above limitations or exclusionsmay not apply to you. This warranty gives youspecific legal rights, and you may also haveother rights, which vary from state to state.

Nissan does not authorize any person to createfor it any other warranty, obligation or liabilityin connection with this vehicle.

17

LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS AND GENUINE INFINITI ACCESSORIES1

(cont’d next page for “What’s Not Covered”.)

1 The actual warranty is provided with the product purchased and should be read carefully.


18

WHAT IS NOT COVEREDThis warranty does not cover:1. Tires or batteries. These items are covered by

separate warranties.2. Nissan Motorsports and NISMO R-tune parts,

including NISMO Legacy parts are sold “AS IS”without warranties, express or implied unlessexpressly prohibited from doing so by applica-ble law, in which case the warranty provided isthe minimum required by law.

3. Normal maintenance service and partsreplacement as outlined in the maintenanceschedule of your OWNER'S MANUAL.

4. Damage or failures of parts resulting from:• Misuse (your OWNER'S MANUAL is your

guide to proper use).• Accident, theft, fire, driving through water

resulting in engine water ingestion.• Chemical fallout, tree sap, salt, sand, hail,

flood or other environmental conditions.• Modification or improper repair of the part

or of the vehicle in which the part isinstalled.

• Use of parts not equivalent in quality ordesign to parts supplied by Nissan.

• Lack of performance of required mainte-

nance services as outlined in yourOWNER'S MANUAL.

• Use of improper or dirty fuel, fluids or lubri-cants.

• Normal wear and tear, including dings,dents, chips, or scratches.

5. Salvage Title. This warranty does not coverdamage, failures or corrosion to any Nissanreplacement part, Genuine NISMO S-Tune Part,or Genuine Nissan or Infiniti Accessory,installed in the vehicle, if the vehicle is issueda “salvage” or similar title including, but notlimited to junk, scrap, rebuilt, or flooded titles,under any state’s law. (This exclusion does notextend to new Genuine Nissan replacementparts, NISMO S-tune parts or Genuine Nissanor Infiniti accessories, installed in an Infinitivehicle after the issuance of a “salvage” orsimilar title.)

WHAT YOU MUST DOIn order to obtain warranty service you must deliv-er the warranted part or accessory, or the vehicles,on which the part or accessory is installed, to anauthorized Infiniti dealer in the United States orCanada at your expense with proof of purchase(parts invoice or service repair order from an

authorized Infiniti dealer). The names andaddresses of authorized Infiniti dealers are listedin telephone directories.

You must also pay for labor charges to remove andreplace the part or accessory if it was not original-ly installed on your vehicle by an authorizedInfiniti dealer.

WHAT NISSAN WILL DOIf the part or accessory to be repaired was origi-nally installed by an authorized Infiniti dealer, itwill be removed and reinstalled after repair at nocharge for parts and labor. If the part or accessorywas not installed by an authorized Infiniti dealer,the part or accessory will be repaired or exchangedonly. Any needed parts replacement will be madeusing Genuine Nissan or Nissan approved new orremanufactured parts. Nissan reserves the right tomake changes at any time, without notice, to pro-duction and service parts in their specifications,colors, and materials, including those used in con-nection with warranty repairs. For this reason,when approved by Nissan and at Nissan's discre-tion, functionally equivalent replacement partsmay be used that do not exactly match the originalproduction part.

LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS AND GENUINE INFINITI ACCESSORIES


19

NISSAN2 warrants to the Original Repairing VehicleOwner and subsequent owners of the vehicle thatInfiniti will either repair or replace the GenuineInfiniti Outer Sheet Metal Replacement Panels youinstall or have installed on your Infiniti vehicleshould the purchased panels develop inside outrust-through corrosion perforation. Replacementsheet metal panels must be installed on vehiclesowned and operated in the United States andCanada.

Nissan warrants that the replacement and refinish-ing of panels will be carried out at no cost subjectto the limitations and exclusions listed below.

Nissan will pay for the cost of the repair, includingparts, labor, paint, and supplies necessary torepair or replace the panels.

EXCLUSIONSThis warranty becomes void when damage resultsfrom:1. Accident, collision, faulty installation, or any

alteration to the panel, panels, or vehicle thatcould be reasonably expected to affect the per-formance of the covered panel.

2. Environmental conditions, such as hail, light-ning, or acid rain.

3. Vehicle neglect, abuse, or use of the vehicle forunintended purposes.

4. Stone chips, scratches, or other paint damagethat lead to surface rust damage.

5. Cleaning and polishing chemicals, and sol-vents, including improper undercoating, orother rust prevention materials.

TO OBTAIN WARRANTY SERVICEThe repair may be completed at an authorizedInfiniti dealer collision repair shop or an inde-pendent collision repair shop that will installGenuine Infiniti replacement parts. Whether anInfiniti dealer collision repair shop or independentcollision repair shop completes the repair, onlyauthorized Infiniti personnel can approve a repairor replacement under the warranty.The purchaser must present the warranty form,original receipts and/or work orders to an Infinitidealer in order to invoke this warranty. The dealerwill then authorize the replacement of the panelsat an Infiniti dealer's collision repair shop, or anindependent collision repair shop.


EXTRA EXPENSES - LIMITATIONS OF DAM-AGES

This warranty does not cover incidental or con-sequential damages such as loss of the use ofthe vehicle, inconvenience or commercial loss.

ANY IMPLIED WARRANTY OF MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSESHALL BE LIMITED TO THE DURATION OF THISWRITTEN WARRANTY.Some states do not allow the exclusion or limitation ofincidental or consequential damages or limitations onhow long an implied warranty lasts, so the above limita-tions or exclusions may not apply to you. This warrantygives you specific legal rights, and you may also haveother rights which vary from state to state.


SUMMARY OF THE NISSAN LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY1

1 The actual warranty is provided with the product purchased and should be read carefully.2 For purposes of this warranty, “Nissan” indicates Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee 37068-5003 whichdistributes Infiniti vehicles in the United States.


WHAT IS COVERED?Nissan* warrants your Genuine InfinitiReplacement Battery as described below except asstated under “What is not covered?”

This warranty covers defects in materials andworkmanship.

HOW LONG IS THE WARRANTY AND WHAT NISSAN WILL DOIf your battery becomes unserviceable within thefirst 24 months of service Nissan will replace yourbattery, including labor, without charge, providingthe battery was originally installed in your vehicleby an authorized INFINITI dealer.

If the battery becomes unserviceable after 24months of use, NISSAN will provide a replacementbattery at a reduced price, charging only for theportion of the life of the battery actually used. Thisis called a “pro-rata adjustment”. You will beresponsible for all labor charges for the replace-ment of the battery.

This warranty and the “pro-rata adjustment” end84 months after the date of the battery’s purchaseor installation, whichever is earlier.

WHAT IS NOT COVERED?This warranty does not cover:1. Damage or failure resulting from:

• Accident, theft, fire, or freezing.• Misuse of the battery or vehicle in which it

is installed, including the use in applica-tions for which the battery was notdesigned. Proper use is described in thevehicle’s Owner’s Manual.

• Improper installation or battery charging.• Vehicle electrical malfunctions not covered

by your New Vehicle Limited Warranty.• Modification or improper repair of the vehi-

cle or a part of the vehicle• Use of parts not equivalent in quality or

design to parts supplied by INFINITI or NISSAN.

• Environmental conditions, including, butnot limited to flood, and salt spray or saltwater.

2. Normal maintenance service and recharging ofdischarged batteries.

3. Batteries in service more than 84 months.4. Salvage Title. This warranty does not cover

damage, failure, or corrosion to any GenuineINFINITI battery installed in the vehicle, if thevehicle is issued a “salvage” or similar titleunless state law expressly states otherwise.(This exclusion does not extend to a new

Genuine INFINITI battery installed in the vehi-cle after the issuance of a “salvage” or similartitle).

WHAT YOU MUST DOIn order to obtain warranty service, you must deliv-er the warranted battery or the vehicle in which thebattery is installed to an authorized Infiniti dealerin the U.S. or Canada at your expense, with proofof purchase (parts invoice or service repair orderfrom an authorized Infiniti dealer). The names andaddresses of authorized Infiniti dealers are listedin telephone directories or Infiniti.com.

If the “pro-rata adjustment” applies, you must payfor the portion of the 84 month warrantable lifethat you actually used. The amount you pay is com-puted in two steps. First, the customer pay per-centage is determined from the chart shown belowbased upon the months of actual battery service.

Months Customer PayIn Service Percentage

0-24 0%25-32 25%33-50 50%51-84 75%

Second, the current suggested retail price of thenew battery is multiplied by the customer pay per-centage. For example, should the battery fail after

20

REPLACEMENT BATTERY LIMITED WARRANTY


40 months of service you would pay 50% of thesuggested retail price of the new battery. LIMITATION OF WARRANTIES AND OTHER

WARRANTY TERMS AND STATE LAW RIGHTS

EXTRA EXPENSES - LIMITATIONS OF DAM-AGES. This warranty does not cover inci-dental or consequential damages such as,but not limited to, loss of wages or loss ofuse of the vehicle, inconvenience, or com-mercial loss.

ANY IMPLIED WARRANTY OF MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSESHALL BE LIMITED TO THE DURATION OF THISWRITTEN WARRANTY.Some states do not allow the exclusion or limitation ofincidental or consequential damages or limitations, sothe above limitations or exclusions may not apply to you.This warranty gives you specific legal rights, and youmay also have other rights, which vary from state tostate.


21

REPLACEMENT BATTERY LIMITED WARRANTY

* “Nissan” indicates Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee 37068-5003 which distributes Infiniti vehicles andprovides related consumer services in the United States of America.


ORIGINAL EQUIPMENT PASSENGER ANDLIGHT TRUCK TIRES INCLUDING RFT TIRESWITH RUN-FLAT TECHNOLOGY

ELIGIBILITYThis Limited Warranty covers BRIDGESTONE andFIRESTONE brand passenger and light truck tires,including RFT and temporary spare tires, originallyinstalled by the vehicle manufacturer on a newvehicle. You are covered under the terms of thisLimited Warranty if the tire was produced after July4, 2004 (DOT serial 2704 or later) and has beenused only on the vehicle on which it was originallyinstalled in non-commercial service.

WHAT IS WARRANTED AND FOR HOW LONGBefore wearing down to 2/32 inch (1.6 mm) remain-ing original tread depth (i.e. worn down to the topof the built-in indicators in the tread grooves) andwithin 6 years from the date of purchase (proof ofpurchase date required; without proof of purchasedate, then within 6 years from the date of tire man-ufacture), for any reason other than those excludedin the section entitled “What This Limited WarrantyDoes Not Cover,” any eligible tire that becomesunusable for any reason within the manufacturer’scontrol will be replaced with an equivalent new tireon the basis set forth in this Limited Warranty.

WHAT THE WARRANTY DOES NOT COVERThis Limited Warranty does not cover the follow-ing:1. Tire damage or irregular wear due to:

A. Road hazards, including, without limitation:Puncture, cut, impact break, stone drill,bruise, bulge, snag, etc.

B. Improper use or operation, including, with-out limitation: Improper inflation pressure,overloading, tire/wheel spinning, use of animproper wheel, tire chain damage, misuse,misapplication, negligence, tire alteration, orfor racing or competition purposes.

C. Insufficient or improper maintenance,including, without limitation: Failure torotate tires as recommended in this manual,wheel misalignment, worn suspension com-ponents, improper tire mounting ordemounting, tire/wheel assembly imbal-ance, or other vehicle conditions, defects, orcharacteristics.

D. Contamination or degradation by petroleumproducts or other chemicals, fire or otherexternally generated heat, or water or othermaterial trapped inside the tire duringmounting or inflation.

E. Improper repair. Improper repair voids thisLimited Warranty.

F. For RFT tires only, improper run-flat or low

tire pressure operation, including, withoutlimitation: Exceeding speed, distance, orother run-flat/lowpressure operation limita-tions.

2. Rapid tread wear or wear-out. Original equip-ment tires have no mileage warranty.

3. Weather/ozone cracking after 4 years fromdate of tire manufacture.

4. Ride disturbance or vibration after 1/32 inch(0.8 mm) of tread wear use.

5. Tires with sealant, balance, or other filler mate-rial that was not originally applied or insertedby the tire manufacturer.

6. Tires used in commercial service.7. Tires purchased and normally used outside the

United States and Canada.8. The cost of applicable federal, state, and local

taxes.9. Failure to follow any of the safety and mainte-

nance recommendations or warnings con-tained in this manual.

This Limited Warranty is in addition to and/or maybe limited by any other applicable written warran-ty you may have received concerning special tiresor situations.

22

BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY


REPLACEMENT PRICERadial passenger and light truck tires adjustedunder this Limited Warranty will be replaced free ofcharge during the first 25% of tread wear or within12 months from the date of purchase (proof of pur-chase date required; without proof of purchasedate, then within 12 months from the date of tiremanufacture), whichever occurs first. During thefree replacement period, mounting and balancingare included free of charge.

To determine the replacement price after the freetire replacement period, the percent of used treadwear is multiplied by the current selling price forthe replacement tire(s). The appropriate taxes,mounting, balancing, disposal fee, and other serv-ice charges may be added to the adjustmentreplacement price.

In Canada, the tire will be adjusted at dealerships(subject to dealer discretion) at a predetermined“Adjustment Price.”

REPLACEMENT WARRANTYIf you receive a replacement tire under this LimitedWarranty, it will be covered by the manufacturer’swarranty, if any, given on that tire at that time.

WHERE TO GOTire adjustments under this Limited Warranty willonly be made at an authorized BridgestoneFirestone retailer. Consult a phone directory (oftenlisted in the Yellow Pages under "Tire Dealers" orthe internet at www.bridgestonetire.com for thelocation nearest you.

CONSUMER RIGHTSThis Limited Warranty gives you specific legalrights, and you may also have other rights whichvary from state to state or in Canada from provinceto province.

CONDITIONS and EXCLUSIONSTo the extent permitted by law, BridgestoneFirestone North American Tire, LLC disclaims allother warranties, including but not limited to theimplied warranties of merchantability and fi tnessfor a particular purpose and any liability for inci-dental consequential damages, loss of time, lossof vehicle use or, inconvenience. Some states donot allow the exclusion or limitation of incidentalor consequential damages, so the above limita-tion or exclusion may not apply to you.

This Limited Warranty applies only to consumersactually using the tire in the United States andCanada. For warranty conditions outside the

United States and Canada, see your localBridgestone Firestone distributor.

Obligations under this policy may not be enlargedor altered by anyone.

In accordance with Federal Law, this LimitedWarranty has been designated as a "LimitedWarranty.” Nothing in this Limited Warranty isintended to be a representation that tire failurescannot occur. This Limited Warranty is given in theUnited States by Bridgestone Firestone NorthAmerican Tire, LLC, 535 Marriott Dr., Nashville, TN37214 and in Canada by Bridgestone FirestoneCanada Inc., 5770 Hurontario St., Suite 400,Mississauga, Ontario, Canada L5R 3G5.

OWNER'S OBLIGATIONSIn order to keep this Limited Warranty valid, werequire you to have your tires regularly inspectedand rotated per the vehicle Owner's Manual and tofurnish proof of same in order to receive an adjust-ment. Such proof should show the date, mileage,and servicing location. A sales receipt containingthis information will suffi ce. It is your obligation tomaintain proper tire infl ation pressures as speci-fied by the vehicle manufacturer and to operatethe vehicle within tire/vehicle load capacity andspeed limitations. It is also your obligation to

23




maintain proper wheel alignment and tire/wheelassembly balance. To request an adjustment, youmust present the tire to an authorized BridgestoneFirestone retailer. Complete and sign the customersection of the Bridgestone Firestone NorthAmerican Tire, LLC Limited Warranty adjustmentform and pay appropriate replacement price,taxes, disposal fee, and service charges, if any.

ARBRITRATION You and Bridgestone Firestone North AmericanTire, LLC agree that all claims, disputes, and con-troversies between you and it, including any of itsagents, employees, successors, or assigns, arisingout of or in connection with this Limited Warranty,or any other warranties, express or implied, includ-ing a failure of warranty and the validity of thisarbitration clause, but excluding claims for per-sonal injury or property damage, shall be resolvedby binding arbitration between you and it, accord-ing to the formal dispute resolution procedures ofthe National Arbitration Forum, under the Code ofProcedure then in effect. This arbitration will beconducted as a document hearing. If you requestany procedures beyond a document hearing, youwill be responsible for all fees, including fi ling andadministrative fees, above and beyond the feesrequired for document hearings. The arbitrationbetween you and Bridgestone Firestone NorthAmerican Tire, LLC shall not include any other cus-

tomers, be combined or consolidated in any fash-ion with arbitrations involving other customers, orproceed in any form of class action in which theclaims of numerous customers are consideredtogether. Any award of the arbitrator(s) may beentered as a judgment in any court of competentjurisdiction. The arbitrators will have no authorityto award punitive or other damages not measuredby the prevailing party’s actual damages, exceptas may be required by statute. Information may beobtained and claims may be fi led at any office ofthe National Arbitration Forum or at P.O. Box 50191,Minneapolis, MN 55405.

THE WARRANTOR The warrantor of Bridgestone and Firestone tiresis: Bridgestone Firestone North American Tire LLC 535 Marriott Dr. Nashville, TN 37214

Please contact Bridgestone Firestone for a copy oftheir “Tire Maintenance, Safety and WarrantyManual”

For Customer Assistance: 1-800-847-3272

SAFETY INFORMATION Any tire, no matter how well constructed, mayfail in use as a result of punctures, impactdamage, improper infl ation, overloading, orother conditions resulting from use or misuse.Tire failure may create a risk of serious person-al injury or property damage. To reduce risk oftire failure, we strongly recommend you readand follow all safety information contained inthe Important Tire Safety Information sectioncontained in this booklet, the tire placard inthe vehicle or the Owner’s Manual.

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HIGHWAY AUTO AND LIGHT TRUCK TIREREPLACEMENT AND ADJUSTMENT POLICY(EXCLUDES GOODYEAR UNISTEEL® RADIALLIGHT TRUCK TIRES)

WHO IS ELIGIBLE? You are eligible for the benefits of this LimitedWarranty if you meet all the following criteria: • You are the owner or authorized agent of the

owner of new Goodyear or Dunlop highwayauto or light truck tires supplied as OriginalEquipment on your vehicle.

• Your tires bear Department of Transportationprescribed tire identification numbers.

• Your tires have been used only on the vehicleon which they were originally installed accord-ing to the vehicle manufacturer or Goodyear’srecommendations.

• Your tires were purchased on or after March 01,2009.

Light truck tires are defined as all tires identifiedwith the “LT” designation in the sidewall stampingplus the 8-19.5 and 8R19.5 sizes which do notcarry the “LT” designation.

WHAT IS COVERED AND FOR HOW LONG?

FREE TIRE REPLACEMENT Any new Goodyear or Dunlop highway radial autoor radial light truck tire, covered by this policy,

removed from service due to a covered warrantycondition during the first 2/32” of usable tread-wear or twelve months from date of purchase,whichever comes first, will be replaced with a com-parable new Goodyear or Dunlop tire at no charge,including mounting and balancing. (Without proofof purchase the date of manufacture will be usedto determine eligibility.)

ALL OTHER HIGHWAY AUTO OR LIGHT TRUCKTIRES Any new Goodyear or Dunlop highway auto or lighttruck tire, other than radial auto, radial light trucktires, removed from service due to a covered war-ranty condition during the first 1/32” of usabletreadwear will be replaced with a comparable newGoodyear or Dunlop tire at no charge, includingmounting and balancing.

TEMPORARY SPARE TIRES Any Goodyear or Dunlop temporary spare tireremoved from service due to a covered warrantycondition during the first 50% of usable treadwear(1/32”) will be replaced with a comparable newGoodyear or Dunlop temporary spare tire at nocharge, including mounting.

PRORATED ADJUSTMENT Tires not eligible for free replacement that areremoved from service due to a covered warranty

condition will be replaced with a comparable newGoodyear or Dunlop tire on a prorated basis for upto six (6) years from the date of original new tirepurchase or when the treadwear indicatorsbecome visible (worn to 2/32”), whichever occursfirst. (Without proof of purchase the date of manu-facture will be used to determine eligibility.)

HOW WILL PRORATED CHARGES BE CALCU-LATED? Replacement price will be calculated by multiply-ing the tire’s advertised retail selling price at thetime of adjustment by the percentage of usableoriginal tread that has been worn off. You pay formounting and balancing, and an amount equal tothe current Federal Excise Tax (F.E.T. – U.S. only)and any other applicable taxes and government-mandated charges.

EXAMPLE: If your disabled tire had an original8/32” of usable treadwear and is worn to 4/32”usable tread remaining, you have used 50%, andtherefore must pay 50% of the advertised retailselling price of the comparable tire.

In addition, you must pay an amount equal to thefull current Federal Excise Tax (U.S. only) or anyother applicable taxes and government-mandat-ed charges for the comparable new replacement

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GOODYEAR/DUNLOP TIRE LIMITED WARRANTY



tire at the time of adjustment. If the price of thenew comparable tire is $80, the cost to you wouldbe $40 plus F.E.T. (U.S. only) plus any other appli-cable taxes and government-mandated charges.

WHAT IS A COMPARABLE TIRE? A “comparable” new Goodyear or Dunlop tire willbe the same brand tire and may either be the sameline of tire or, in the event that the tire is not avail-able, the same brand tire with the same basic con-struction and quality with a different sidewall ortread configuration. If a higher priced tire isaccepted as replacement, the difference in pricewill be at an additional charge to you.

Any replacement tire provided pursuant to thiswarranty will be covered by the Goodyear orDunlop warranty in effect at the time of replace-ment.

ADDITIONAL PROVISIONS A tire has delivered its full original tread life andthe coverage of this limited warranty ends whenthe treadwear indicators become visible (worn to2/32”), or six (6) years from the date of new tirepurchase, whichever occurs first. (Without proof ofpurchase the date of manufacture will be used todetermine eligibility.)

LIMITATIONS This limited warranty is applicable only in the

United States and Canada.

WHAT IS NOT COVERED BY THIS WARRANTY? This limited warranty does not cover the following: • Tires submitted for ride disturbance complaints

that are worn beyond the first two thirty-sec-onds of an inch (2/32”) tread depth or 6months from date of new vehicle purchase,whichever occurs first, or tires submitted forride disturbance due to damaged wheels orany vehicle condition.

• Goodyear & Dunlop do not warrant or givecredit in any adjustment transaction for anykind of material added to a tire (e.g., tire fillers,sealants, balancing substances) after the tireleaves a factory producing Goodyear or Dunloptires, nor will it adjust any tire that has failed asa result of adding such material.

• Irregular wear or damage due to mechanicalcondition of the vehicle, improper inflation,overloading, high speed spin-up, misapplica-tion, misuse, negligence, racing, use of tirechains, improper mounting or demounting,improper repair, wreck, collision or fire.

• Road hazards (includes, but not limited to,punctures, cuts, snags, impact breaks, etc.).

• Any tire that, after leaving a factory producingGoodyear or Dunlop tires, has been intention-ally altered to change its appearance (e.g.,white inlay on a black tire or regrooved).

• Tires with weather-cracking that were pur-chased more than four (4) years prior to pres-entation for adjustment or, if purchase datecannot be verified, manufactured more thanfour years prior to presentation for adjustment.

• Tires removed from service due to improperrepairs.

• Temporary spare tires used on vehicles used inracing and on passenger cars in special appli-cations such as police pursuit service.

• Goodyear Unisteel Commercial Radial LightTruck Tires.

• Loss of time, inconvenience, loss of vehicleuse, incidental or consequential damages.

• Tires supplied as Original Equipment are not eli-gible for any tread life warranty consideration.

WHAT ARE YOUR LEGAL RIGHTS? No Representative or Dealer has authority to makeany representation, promise, or agreement on behalfof Goodyear or Dunlop except as stated herein.

Any tire, no matter how well constructed, may failin service or otherwise become unserviceable dueto conditions beyond the control of the manufac-turer. Under no circumstances is this warranty arepresentation that a tire failure cannot occur.

This warranty gives you specific legal rights andyou may also have other rights that vary from stateto state or province to province.

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DISCLAIMER: THIS WARRANTY IS IN LIEU OF, ANDGOODYEAR HEREBY DISCLAIMS, ANY AND ALLOTHER WARRANTIES AND REPRESENTATIONS,EXPRESS OR IMPLIED, INCLUDING WITHOUT LIM-ITATION ANY WARRANTY OF MERCHANTABILITY ORFITNESS FOR A PARTICULAR PURPOSE, AND NOOTHER WARRANTY OR REPRESENTATION OF ANYKIND IS MADE BY GOODYEAR OR SHALL BEIMPLIED BY LAW.

LIMITATIONS OF DAMAGES: IN NO EVENT ANDUNDER NO CIRCUMSTANCE SHALL GOODYEAR BELIABLE TO THE BUYER FOR ANY INDIRECT, SPECIAL,INCIDENTAL, CONSEQUENTIAL, LOST PROFIT, LOSSOF BUSINESS, LOSS OF GOODWILL OR REPUTA-TION, PUNITIVE OR OTHER DAMAGE, COST(INCLUDING FOR REPLACEMENT TRANSPORTA-TION), EXPENSE OR LOSS OF ANY KIND. SOMESTATES DO NOT ALLOW THE EXCLUSION OR LIMITA-TION OF INCIDENTAL OR CONSEQUENTIAL DAM-AGES, SO THE ABOVE LIMITATION OR EXCLUSIONMAY NOT APPLY TO YOU.

HOW DO YOU OBTAIN AN ADJUSTMENT? A. You must present the tire to be adjusted to an

authorized Goodyear or Dunlop service facility.Tires replaced on an adjustment basis becomethe property of The Goodyear Tire & RubberCompany, Goodyear Dunlop Tires NorthAmerica, Ltd. or Goodyear Canada Inc.

B. You must pay for taxes and any additional serv-ices you order at the time of adjustment plusany additional service that may be unique toyour application, e.g. Tire Pressure MonitoringSystem.

C. You must submit your claim on an approvedclaim form supplied by an authorizedGoodyear or Dunlop service facility. The formmust be filled out completely and signed,where you the owner or your authorized agentpresented the tire for adjustment.

SAFETY WARNINGS Property damage, serious injury or death mayresult from: • TIRE FAILURE DUE TO UNDERINFLA-

TION/OVER-LOADING/MISAPPLICATION.Follow the vehicle owner’s manual or tire plac-ard in vehicle.

• TIRE FAILURE DUE TO IMPACT DAM-AGE/IMPROPER MAINTENANCE.Tires should be inspected regularly by a quali-fied technician for signs of damage, such aspunctures or impacts.

• TIRE FAILURE DUE TO IMPROPER REPAIRS.See Rubber Manufacturer’s Association (RMA)established repair procedures at www.rma.organd/or go to www.goodyear.com for informa-tion on proper repair procedures.

• EXPLOSION OF TIRE/RIM ASSEMBLY DUE TOIMPROPER MOUNTING.Only specially-trained persons should mounttires. When mounting tires, use safety cageand clip-on extension air hose to inflate.

• FAILURE TO MOUNT RADIAL TIRES ONAPPROVED RIMS.

• FAILURE TO DEFLATE SINGLE OR DUAL ASSEM-BLIES COMPLETELY BEFORE DEMOUNTING.

• TIRE SPINNING.On slippery surfaces such as snow, mud, ice,etc., do not spin tires in excess of 35 mph (55kph), as indicated on the speedometer.

• EXCESSIVE WHEEL SPINNING.This can also result in tire disintegration oraxle failure.

WARNING: Vehicle handling, traction, ride comfortand other performance parameters may be signifi-cantly affected by a change in tire size or type.Before replacing tires, always consult and followthe vehicle owner’s manual because some vehiclemanufacturers prohibit changing tire size. Whenselecting tires that are different from the originalequipment size make certain: (1) The tires haveadequate load carrying capacity based on thevehicle placard, (2) The tires have sufficient infla-tion pressure to carry the load and (3) There isproper clearance with no interference points

27




between the tire and vehicle. The consumer mustbe aware to always drive safely and obey all trafficlaws. Avoid sudden, sharp turns or lane changes.Failure to follow any of these warnings may resultin loss of control of the vehicle, leading to an acci-dent and serious injury or death.

TIRE CARE AND MAINTENANCE GUIDE The easiest way to help ensure satisfactorymileage and performance from your Goodyear orDunlop tires is to give them a simple but frequent(at least monthly) inspection for proper inflation, even treadwear, and the presence of any damage.

DO MAINTAIN PROPER INFLATION PRESSUREIN YOUR TIRES Proper inflation pressure is necessary for optimumtire performance, safety and fuel economy. Tomaintain proper inflation pressure, frequently (atleast monthly) check tires (when they are cool)with an accurate tire pressure gauge.*

For example, it is difficult to tell just by looking atradial tires whether they are underinflated.Furthermore, when operating a vehicle equippedwith radial tires, it is difficult to notice when a tirehas gone flat or nearly flat since the “feel” of thevehicle does not change significantly.

*Evidence of air loss or repeated underinflationalways requires expert inspection to determinethe source of leakage and tire removal to deter-

mine repairability. To avoid injury, NEVER attemptto reinflate a tire that has been run severelyunderinflated.

Progressive air loss may result from punctures,cuts, curbing, impacts or partial bead unseating.Some fitment causes for air loss are (1) incompletebead seating, (2) bead tearing caused by amachine tool due to insufficient lubrication orimproper adjustment, (3) leaking valve core or rub-ber valve components. These should be replacedwhen problems are detected and whenever tiresare replaced.

Always maintain inflation pressure at the levelrecommended by the vehicle manufacturer asshown on the vehicle placard, vehicle certificationlabel or in the vehicle owner’s manual:

Underinflation is the leading cause of tire failureand may result in severe cracking, component sep-aration or “blowout.” It reduces tire load capacity,allows excessive sidewall flexing and increasesrolling resistance, resulting in heat and mechani-cal damage. Maintaining proper inflation pressureis the single most important thing you can do topromote tire durability and maximize tread life.

Overinflation increases stiffness, which may dete-riorate ride and generate unwanted vibration.Overinflation also increases the chances of impactdamage.

DON’T OVERLOAD YOUR VEHICLE OR TIRES Check your vehicle owner’s manual to determinethe load limits. Overloading your vehicle placesstress on your tires and other critical vehicle com-ponents. Overloading a vehicle can cause poorhandling, increased fuel consumption and maycause tire failure. Overloading your tires can result insevere cracking, component separation or“blowout”.

Never fit your vehicle with new tires that have lessload capacity than shown on the vehicle tire placardand remember that optimum rim width is importantfor proper tire load distribution and function.

The maximum load capacity stamped on the side-walls of P-Metric tires is reduced by 10% whenused on a light truck, utility vehicle or trailer. Neverfit P-Metric tires to light trucks that specify LT-typereplacement tires.

DON’T SPIN YOUR TIRES EXCESSIVELY Avoid excessive tire spinning when your vehicle isstuck in snow, ice, mud or sand. The centrifugalforces generated by a free-spinning tire/ wheelassembly may cause sudden tire explosion result-ing in vehicle damage and/or serious personalinjury to you or a bystander. Never exceed 35mph/55 km/h, as indicated on your speedometer.Use a gentle backward and forward rocking motionto free your vehicle for continued driving. Never

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stand near or behind a tire spinning at highspeeds. For example, while attempting to push avehicle that is stuck or when an on-the-car spinbalance machine is in use.

DO CHECK YOUR TIRES FOR WEAR Always remove tires from service when they reachtwo thirty-seconds of an inch (2/32") remainingtread depth. All new tires have treadwear indica-tors which appear as smooth banks in the treadgrooves when they wear to the two thirty-secondsof an inch (2/32") level. Many wet weather acci-dents result from skidding on bald or nearly baldtires. Excessively worn tires are also more suscep-tible to penetrations.

DO CHECK YOUR TIRES FOR DAMAGE Frequent (at least monthly) inspection of your tiresfor signs of damage and their general condition isimportant for safety. If you have any questions,have your tire Dealer inspect them. Impacts, pen-etrations, cracks, knots, bulges or air loss alwaysrequire tire removal and expert inspection. Neverperform a temporary repair or use an inner tube asa substitute for a proper repair. Only qualified per-sons should repair tires.

PROPER TIRE REPAIR NOTE: Goodyear and Dunlop do not warrant anyinspection or repair process. The repair is entirelythe responsibility of the repairer and should be

made in accordance with established RubberManufacturers Association (RMA) procedures.

THE CONVENIENCE (TEMPORARY) SPARE The Convenience (Temporary) Spare is designed,built, and tested to the high engineering stan-dards set by North America’s leading car manufac-turers and to Goodyear and Dunlop’s own highstandards of quality control. It is designed to takeup a minimum of storage space and, at the sametime, fulfill the function of a spare tire when need-ed. The spare is kept in its storage space, fully inflat-ed at 60 psi. To be sure it is always ready for use, theair pressure should be checked on a regular basis.

The Convenience (Temporary) Spare can be usedin combination with the original tires on your vehi-cle. You can expect a tire tread life of up to 3,000miles (4,800 kilometers), depending on road con-ditions and your driving habits. To conserve tiretread life, return the spare to the storage area assoon as it is convenient to have the standard tirerepaired or replaced.

The Convenience (Temporary) Spare weighs lessthan a standard tire so it’s easier to handle. It alsohelps reduce the total car weight which con-tributes to fuel economy.

The wheels used with the Convenience(Temporary) Spare are specifically designed for

use with high pressure spares and should neverbe used with any other type tire.

DON’T ATTEMPT TO MOUNT YOUR OWN TIRES Serious injury or Death may result from explosionof tire/rim assembly due to improper mountingprocedures. Follow tire manufacturer’s instruc-tions and match tire diameter to rim diameter.Mount light truck radials on rims approved for radi-al service. Do not apply bead sealer. This caninhibit bead seating. Lubricate beads and tire rim(including tube or flap) contact surfaces. Lockassembly on mounting machine or place in safetycage. STAND BACK and never exceed 40 psi to seatbeads. Never use a volatile substance or a rubber“donut” (also known as a bead expander or “O-Ring”) to aid bead seating. Only specially-trainedpersons should mount tires.

DON’T MIX TIRES OF DIFFERENT SIZES ANDTYPES ON THE SAME AXLE For optimum handling and control, Goodyear andDunlop recommend fitment of four (4) tires of thesame type and size unless otherwise specified bythe vehicle manufacturer.

WARNING: Before you replace your tires, alwaysconsult the vehicle owner’s manual and follow thevehicle manufacturer’s replacement tire recom-mendations. Vehicle handling may be significantly

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affected by a change in tire size or type. Whenselecting tires that are different than the OriginalEquipment size, see a professional installer inorder to make certain that proper clearance, loadcarrying capacity and infl ation pressure is select-ed. Never exceed the maximum load capacity andinflation pressure listed on the sidewall of the tire.Always drive safely and obey all traffic laws. Avoidsudden, sharp turns or lane changes. Failure to fol-low this warning may result in loss of control of thevehicle, leading to an accident and serious injuryor death.

When replacing tires, you must maintain the out-side diameter and load carrying capacity of theOriginal Equipment tire. Inflation pressure mayneed to be adjusted to avoid overloading the tire.Consult the Tire & Rim Association Load andInflation Tables, ETRTO or JATMA standards for cor-rect load and inflation information.

NEVER FIT TIRES TO A VEHICLE THAT HAVELESS LOAD CARRYING CAPACITY THAN ASREQUIRED BY THE ORIGINAL EQUIPMENTMANUFACTURER Examples: Many vehicles, such as large passengervans, require Load Range E tires as designated bythe vehicle manufacturer. Fitment of a tire, such asa Load Range D, with less carrying capacity is notallowed.

In other cases, tires of the same size may carry dif-ferent load indexes in the service description. Youmust make certain the replacement tires fitted tothe vehicle have a load carrying capacity equal toor greater than what the Original Equipment man-ufacturer specifies.

FOLLOW THESE ADDITIONAL GUIDELINES Fit newest tires on rear axle. If radials and non-radials must be fitted to the same vehicle, fit radi-als on rear axle. Never mix radials and non-radialson the same axle. When fitting snow tires or all-season tires to performance vehicles, always fit insets of four. It is not recommended to fit tires withdifferent speed ratings. If tires with differentspeed ratings are installed on a vehicle, theyshould be installed with like pairs on the sameaxle. The speed capability of the vehicle willbecome limited to that of the lowest speed ratedtires. It is also recommended that the lower speedrated tires be placed on the front axle regardless ofwhich axle is driven to help prevent potential over-steer.

Use of lift kits with some vehicle/tire combinationscan cause instability. When changing tire sizes,always consult Dealer for optimum rim width andcarefully check vehicle/ tire clearances.

RETREADED TIRES Retreaded passenger and light truck tires are not

warranted by Goodyear and Dunlop for any reason.Goodyear and Dunlop speed ratings and U.S.Department of Transportation test compliance cer-tifications are voided for retreaded tires.

DO MAINTAIN VEHICLE SUSPENSION, WHEELALIGNMENT AND BALANCE AND ROTATEYOUR TIRES Lack of rotation, worn suspension parts, underin-flation/ overinflation, wheel imbalance and mis-alignment can cause vibration or irregular tirewear. Rotate your tires according to your vehiclemanufacturer’s recommendations or at maximumintervals of 6,000 miles/10,000 km.

FOR ADDITIONAL INFORMATION, SEE THE “CON-SUMER TIRE GUIDE” PUBLISHED BY THE TIREINDUSTRY SAFETY COUNCIL, P.O. BOX 1801,WASHINGTON, DC 20013-1801, OR WRITE THEGOODYEAR CONSUMER RELATIONS, DEPT. 728,1144 E. MARKET ST., AKRON, OH 44316. IN CANA-DA YOU CAN WRITE TO GOODYEAR CUSTOMERASSISTANCE CENTRE, 450 KIPLING AVENUE,TORONTO, ONT. M8Z 5E1. YOU MAY ALSO CALLGOODYEAR AT 1-800-321-2136 IN THE UNITEDSTATES OR AT 1-800-387-3288 IN CANADA. You must go to an authorized Goodyear or Dunlopoutlet for replacement tires and all warranty serv-ice.

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TIRE SERVICE LIFE Tires are designed and built to provide many thou-sands of miles of excellent service. For maximumbenefit, tires must be maintained properly to avoidtire damage that may result in removal from serv-ice before the tread is worn down to minimumdepth.

It is not practical to accurately predict the servicelife of any specific tire in chronological time sinceservice conditions vary widely. The serviceabilityof a tire over time is a function of the storage andservice conditions (inflation pressure, load,speed, road hazard injury, etc.) to which a tire issubjected. Consumers should not rely solely onthe appearance of the tire, but should be aware ofany change in dynamic performance such asincreased air loss, noise or vibration, which couldbe a sign to remove the tire. Therefore, it is essen-tial to have tires, including spares, inspected reg-ularly (at least monthly) for proper inflation pres-sure, damage and treadwear.

FOR SERVICE ASSISTANCE OR INFORMATION,FIRST CONTACT THE NEAREST GOODYEAR ORDUNLOP RETAILER.

1) For assistance in locating the nearestGoodyear or Dunlop Retailer, look in theYellow Pages under Tire Dealers – New.

2) If additional assistance is required: In U.S.A., call the Customer Assistance Center at 1-800-321-2136 or write to: Customer Assistance Center Dept 728 1144 East Market Street Akron, OH 44316-0001 In Canada, call the Customer AssistanceCentre at 1-800-387-3288 or write to: Customer Assistance Centre 450 Kipling Avenue Toronto, Ont. M8Z 5E1

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Important Safety Information

Operational Monitoring The information contained in this Owner’s Manualand Limited Warranty Brochure applies only to theOriginal Equipment tires supplied with your vehi-cle.

In order for Goodyear Run-Flat (Extended MobilityTechnology (EMT) and RunOnFlat (ROF)) tires toobtain the performance criteria stated within thisLimited Warranty, Goodyear Run-Flat tires mustuse specific parts, such as a low tire pressure-monitoring system authorized by the OriginalEquipment vehicle manufacturer.

Tire Pressure Monitoring System The Goodyear Run-Flat tire is a high-performancetire with a remarkable feature: It can operate forlimited distances, with very low or even no infla-tion pressure (refer to your Vehicle Owner’sManual for these limitations). This is an importantbenefit, especially if inflation loss occurs at a loca-tion where immediately stopping your vehiclecould be hazardous. Because these tires ride welleven without air pressure, your vehicle must beequipped with a system to alert you when a tirehas low or no air pressure.

Monitoring System Alert Refer to your vehicle Owner’s Manual for moreinformation on what to do if the tire pressure warn-ing system activates.

WARNINGIf the tire pressure-monitoring system signalsan alert, follow these safety precautions to pre-vent a loss of vehicle control that could resultin serious personal injury or death: • Slow your speed as much as possible. Do

not exceed 50 mph (80 km/h). • Avoid hard cornering, hard braking and

severe handling maneuvers. • Avoid potholes and other road hazards. Remember that when your tires have lost airpressure, your vehicle’s handling capability isreduced, particularly during severe maneu-vers.

To Prolong Tire Life During A System Alert The Goodyear Run-Flat tire can be driven at low orzero air pressure (refer to your vehicle Owner’sManual for these limitations). To help prolong thelife of a tire operating under low-inflation condi-tions, drive at a speed as far below 50 mph (80km/h) as possible. Also, drive the shortest dis-

tance possible before obtaining tire service.Taking these precautions will increase the chancethat your tire will be repairable.

Service After A System Alert To obtain service after an alert from the tire pres-sure-monitoring system, contact your GoodyearRun-Flat service facility. Trained service personnelwill inspect your tires to determine if they are inneed of repair or replacement.

To locate your nearest authorized Goodyear Run-Flat service facility, call 1-800-RUN-FLAT, (1-800-786-3528).

WARNINGBecause of the unique characteristics ofGoodyear Run-Flat tires, the wheels on whichthey are mounted and your vehicle’s tire pres-sure monitoring system, all tire service workother than routine inflation maintenance andexternal inspections must be performed byservice personnel at a Goodyear Run-Flat serv-ice facility. Do not attempt to mount or dismount Run-Flattires yourself; serious injury or death couldresult. Only specially trained persons shouldmount, dismount and repair Run-Flat tires.

GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY


Tire Care And Maintenance While most tire maintenance must be performedby a Goodyear Run-Flat service facility as notedabove, there are a few basic tire care items you canand should regularly perform yourself. These aredescribed below.

Tire Inflation Underinflation is the leading cause of tire failure.It reduces tire load capacity and allows excessivesidewall flexing, resulting in high heat generation.Maintaining proper inflation pressure is the singlemost important thing you can do to promote tiredurability and maximize tread life.

Check inflation pressures at least once a monthand before long trips. Use an accurate tire pres-sure gauge. Always check pressures when the tiresare cold (when the vehicle has been driven lessthan one mile). If you must check inflation whenthe tires are hot, add 4 psi (27 kPa) to the recom-mended cold inflation pressure.

Consult your Vehicle Owner’s Manual, vehicle cer-tification label or the tire information placard onthe driver’s door edge for the recommended infla-tion pressure for your tires.

Treadwear Inspection Inspect your tires regularly (for example, each timeinflation is checked) for sufficient depth in the

tread grooves. This can be done visually veryquickly because your tires feature treadwear indi-cators (raised areas in the bottoms of the grooves)at several locations around the tire. When thetread material has worn down to these indicators,2/32nds of an inch of tread groove depth remainsand the tire must be replaced. Any signs of unevenor irregular wear may indicate the need for a vehi-cle alignment or other vehicle suspension service.

Tire/Wheel Damage Inspection Inspect your tires for signs of damage to the treador sidewalls. Foreign objects embedded in thetread or torn or missing chunks of rubber in thetread or sidewall may indicate a potential problem.

At the same time, examine your wheels for signs ofdamage or abuse. A bent, dented or cracked wheelshould be replaced and the tire mounted on itshould be inspected thoroughly for damage.

Tire Repair Like any other Goodyear speed-rated, high-per-formance tire, the Goodyear Run-Flat tire may berepaired to correct a puncture in the tread, butPROPER MATERIALS AND PROCEDURES MUST BEUSED. Contact a Goodyear Run-Flat service facilityfor information on proper repairs. For the locationof the nearest facility, call 1-800 RUN-FLAT (1-800-786-3528).

WARNINGProperty damage, serious injury or death mayresult from: • Tire failure due to underinflation or overload-

ing. Consult your Vehicle Owner’s Manual,tire information placard, or vehicle certifi-cation label for your vehicle’s tire inflationand load specifications.

• Tire failure caused by excessive operation atlow or zero inflation pressure.

• Explosion of the tire/rim assembly due toimproper mounting. Only specially trainedpersons should mount tires. More than 40psi (270 kPa) may be required to seatbeads. A safety cage and clip-on extensionair hose must be used if more than 40 psi(270 kPa) is needed to seat beads.

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WARNINGOn slippery surfaces such as snow, mud andice, never spin tires in excess of 35 mph (55km/h) as indicated on the speedometer.Severe damage – including tire disintegrationand axle failure – may result from excessivewheel spinning, causing serious personalinjury. Goodyear Run-Flat tires are designed for useonly on certain original equipment wheels sup-plied with a properly operating low tire pres-sure-monitoring system. If applied to a vehiclewithout a properly operating low tire pressure-monitoring system the tires may fail whenoperated in an underinflated condition, result-ing in loss of vehicle control and possible seri-ous injury or death. Application of these tiresto a vehicle not equipped with specified oper-ational low tire pressure-monitoring systemconstitutes improper and unsafe use of thisproduct.

Limited Warranty

Who Is Eligible? You are eligible for the benefits of this LimitedWarranty if you meet all the following criteria: • You are the owner or authorized agent of the

owner of new Goodyear Run-Flat (ExtendedMobility Technology (EMT™) or RunOnFlat™

(ROF) tires and • Your tires bear Department of Transportation

prescribed tire identification numbers and • Your tires have been used only on the vehicle

on which they were originally installed accord-ing to the vehicle manufacturer or Goodyearrecommendations and

• Your tires were purchased on or after March 1, 2009

What Is Covered And For How Long?

Free Tire Replacement Any new Goodyear Run-Flat tire removed fromservice due to a covered warranty condition or ren-dered not repairable due to a road hazard injuryduring the first 2/32” treadwear or 12 monthsfrom date of purchase, whichever occurs first, willbe replaced at no charge. Mounting and balancingare included. Repairable punctures will also berepaired at no charge during this period. (Withoutproof of purchase, date of manufacture will beused to determine eligibility.)

Prorated Adjustment A tire not eligible for no-charge replacement that isremoved from service due to a covered warrantycondition or rendered not repairable due to a roadhazard injury will be replaced on a prorated basis.

How Will Prorated Charges Be Calculated? Replacement price will be calculated by multiply-

ing the tire’s advertised Retailer selling price at thetime of adjustment by the percentage of usableoriginal tread that has been worn off. You pay formounting, balancing and any other applicabletaxes and government-mandated charges.

EXAMPLE: If your disabled tire had an original8/32" of usable tread wear and is worn to 4/32"usable tread remaining, you have used 50% andtherefore must pay 50% of the current advertisedselling price of the replacement tire. If the price ofthe new replacement tire is $160, the cost to youwould be $80 plus any additional charges, such asmounting, balancing and any other applicabletaxes and government-mandated charges.

Owner’s Obligations A. You must present the tire to be adjusted to an

authorized Goodyear Run-Flat service facility(call 1-800-786-3528 for locations). Tiresreplaced on an adjustment basis become theproperty of The Goodyear Tire & RubberCompany or Goodyear Canada Inc.

B. You must pay for taxes and any additionalservices you order at the time of adjustment.

No claim will be recognized unless submitted on aGoodyear claim form supplied by an authorizedGoodyear Run-Flat service Facility. The form mustbe completely filled out, signed by you and whereyou, the owner or your authorized agent, present-ed the tire for adjustment.

34



Additional Provisions A tire has delivered its full original tread life andthe coverage of this warranty ends when the treadwear indicators become visible (worn to 2/32”), orsix (6) years from the date of original tire manufac-ture or new tire purchase date. (Without proof ofpurchase, date of manufacture will be used todetermine eligibility.)

To maintain the maximum speed capability andperformance of your vehicle, any Goodyear Run-Flat tire should be replaced with another GoodyearRun-Flat tire of identical size and speed rating. Iftires with different speed ratings are installed on avehicle, they should be installed with like pairs onthe same axle. The speed capability of the vehiclewill become limited to that of the lowest speedrated tires. It is also recommended that the lowerspeed rated tires be placed on the front axleregardless of which axle is driven to help preventpotential oversteer.

Any replacement tire provided pursuant to thiswarranty will be covered by the Goodyear warrantyapplicable to that tire in effect at the time ofreplacement.

Limitations This limited warranty is applicable only in theUnited States and Canada.

What Is Not Covered By This Warranty? In addition, this limited warranty does not coverthe following: • Tires submitted for ride disturbance that are

worn beyond the first one thirty-second of aninch (1/32”) tread depth or beyond six (6)months from the date of purchase, whicheveroccurs first, or tires submitted for ride distur-bance due to damages wheels or any vehiclecondition.

• Tires not serviceable because of deteriorationresulting from operation at low or zero inflationpressure.

• Goodyear does not warrant or give credit in anyadjustment transaction for any kind of materialadded to a tire (e.g., tire fillers, sealants, bal-ancing substances) after the tire leaves a facto-ry producing Goodyear tires, nor will it adjustany tire that has failed as a result of addingsuch material.

• Irregular wear or damage due to mechanicalcondition of the vehicle, improper inflation,overloading, high-speed spin-up, misapplica-tion, misuse, negligence, racing, use of tirechains, improper mounting or demounting,improper repair, wreck, collision or fire.

• Any tire that, after leaving a factory producingGoodyear tires, has been intentionally alteredto change its appearance (e.g., white inlay on ablack tire or regrooved).


• Tires with weather-cracking that were pur-chased more than four (4) years prior to presen-tation for adjustment or, if purchase date can-not be verified, manufactured more than four(4) years prior to presentation for adjustment.

• Low tire pressure-monitoring system – refer tomanufacturer’s warranty.

• Loss of time, inconvenience, loss of vehicle use,incidental or consequential damages.

What Are Your Legal Rights? Some states and provinces do not permit theexclusion or limitation of incidental or consequen-tial damages, so this limitation or exclusion maynot apply to you.

No representative, servicing facility or Retailer hasauthority to make any representation, promise oragreement on behalf of Goodyear, except as stat-ed herein.

Any tire, no matter how well constructed, may failin service or otherwise become unserviceable dueto conditions beyond the control of the manufac-turer. This warranty is not intended as a represen-tation that a tire failure cannot occur.

This warranty gives you specific legal rights, andyou may also have other rights that vary from stateto state and in Canada from province to province.

35




DISCLAIMER: THIS WARRANTY IS IN LIEU OF, ANDGOODYEAR HEREBY DISCLAIMS, ANY AND ALLOTHER WARRANTIES AND REPRESENTATIONS,EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMI-TATION ANY WARRANTY OF MERCHANTABILITY ORFITNESS FOR A PARTICULAR PURPOSE, AND NOOTHER WARRANTY OR REPRESENTATION OF ANYKIND IS MADE BY GOODYEAR OR SHALL BE IMPLIEDBY LAW. LIMITATIONS OF DAMAGES: IN NO EVENTAND UNDER NO CIRCUMSTANCE SHALL GOODYEARBE LIABLE TO THE BUYER FOR ANY INDIRECT, SPE-CIAL, INCIDENTAL, CONSEQUENTIAL, LOST PROFIT,LOSS OF BUSINESS, LOSS OF GOODWILL OR REPUTA-TION, PUNITIVE OR OTHER DAMAGE, COST (INCLUD-ING FOR REPLACEMENT TRANSPORTATION), EXPENSEOR LOSS OF ANY KIND. SOME STATES DO NOT ALLOWTHE EXCLUSION OR LIMITATION OF INCIDENTAL ORCONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITA-TION OR EXCLUSION MAY NOT APPLY TO YOU.

Tire Service Life Tires are designed and built to provide many thou-sands of miles of excellent service. For maximumbenefit, tires must be maintained properly to avoidtire damage that may result in removal from servicebefore the tread is worn down to minimum depth.

It is not practical to accurately predict the service lifeof any specific tire in chronological time since serviceconditions vary widely. The serviceability of a tireover time is a function of the storage and service con-ditions (inflation pressure, load, speed, road hazard

injury, etc.) to which a tire is subjected. Consumersshould not rely solely on the appearance of the tire,but should be aware of any change in dynamic per-formance such as increased air loss, noise or vibra-tion, which could be a sign to remove the tire.Therefore, it is essential to have tires, includingspares, inspected regularly (at least monthly) forproper inflation pressure, damage and tread wear.

WARNINGProperty damage, serious injury or death mayresult from: • TIRE FAILURE DUE TO UNDERINFLA-

TION/OVER-LOADING/MISAPPLICATION.Follow the vehicle owner’s manual or tire plac-ard in vehicle.

• TIRE FAILURE DUE TO IMPACT DAM-AGE/IMPROPER MAINTENANCE.Tires should be inspected regularly by a quali-fied technician for signs of damage, such aspunctures or impacts.

• TIRE FAILURE DUE TO IMPROPER REPAIRS.See Rubber Manufacturer’s Association (RMA)established repair procedures at www.rma.organd/or go to www.goodyear.com for informa-tion on proper repair procedures.

• EXPLOSION OF TIRE/RIM ASSEMBLY DUE TOIMPROPER MOUNTING.Only specially-trained persons should mounttires. When mounting tires, use safety cageand clip-on extension air hose to inflate.

• FAILURE TO MOUNT RADIAL TIRES ON

APPROVED RIMS.• FAILURE TO DEFLATE SINGLE OR DUAL ASSEM-

BLIES COMPLETELY BEFORE DEMOUNTING.• TIRE SPINNING.

On slippery surfaces such as snow, mud, ice,etc., do not spin tires in excess of 35 mph (55kph), as indicated on the speedometer.


For assistance in locating the nearest GoodyearRun-Flat Service Center, call the Goodyear Run-FlatService locator System at 1-800-786-3528. For assistance in locating the nearest GoodyearRetailer, call 1-800-GOODYEAR or look in theYellow Pages under Tire Dealers. FOR ASSISTANCE: In the United States: Call (800)321-2136, or write: Goodyear Consumer Relations Department Dept. 728 1144 East Market Street Akron, OH 44316-0001 In Canada: Call (800)387-3288, or write: Goodyear Consumer Relations Department 450 Kipling Avenue Toronto, Ontario M8Z 5E1 WARNING WARNING WARNING 208-983-100 9595895 30303-01/08 ©2008 The Goodyear Tire & Rubber Company. Allrights reserved.

36



ELIGIBILITY You are eligible for the benefits of this limited war-ranty if you are the owner or authorized agent ofthe owner of new Dunlop Self-SupportingTechnology (DSST) tires. The tires must bear legi-ble Department of Transportation prescribed tireidentification numbers and have been used onlyon the vehicle on which they were originallyinstalled according to the vehicle manufacturer’sor Dunlop’s recommendations.

COVERAGE

Free Replacement Any new Dunlop Self-Supporting Technology tireremoved from service due to a covered warrantycondition or rendered not repairable due to a roadhazard injury during the first 2/32” treadwear or12 months from date of purchase, whicheveroccurs first, will be replaced at no charge.Mounting and balancing are included. Repairablepunctures will also be repaired at no charge duringthis period. (Without proof of purchase, date ofmanufacture will be used to determine eligibility.)

Prorated Adjustment A tire not eligible for no-charge replacement that isremoved from service due to a covered warrantycondition or rendered not repairable due to a roadhazard injury will be replaced on a prorated basis.

Replacement price will be calculated by multiply-ing the tire’s advertised Retailer selling price at thetime of adjustment by the percentage of usableoriginal tread that has been worn off. You pay formounting, balancing and any other applicabletaxes and government-mandated charges, and thecost of puncture repair, if applicable.

Additional Provisions A tire has delivered its full original tread life andthe coverage of this warranty ends when the treadwear indicators become visible, or six (6) yearsfrom the date of original tire manufacture or newtire purchase date, whichever occurs first (Withoutproof of purchase, date of manufacture will beused to determine eligibility.) To maintain the maximum speed capability andperformance of your vehicle, any Dunlop® DSST®tire should be replaced with another Dunlop DSSTtire of identical size and speed rating. If tires withdifferent speed ratings are installed on a vehicle,they should be installed with like pairs on the sameaxle. The speed capability of the vehicle willbecome limited to that of the lowest speed ratedtires. It is also recommended that the lower speedrated tires be placed on the front axle regardless ofwhich axle is driven to help prevent potential over-steer.

Any replacement tire provided pursuant to this war-

ranty will be covered by the Dunlop warranty appli-cable to that tire in effect at the time of replacement.

Limitations This limited warranty is applicable only in theUnited States and Canada. No Representative, Retailer or Servicing Facilityhas authority to make any representation, prom-ise, or agreement on behalf of Goodyear DunlopTire North America Ltd. (GDTNA), except as statedherein.

What Is Not Covered By This Warranty In addition, this limited warranty does not coverthe following:

• GDTNA does not warrant or give credit in anyadjustment transaction for any kind of materi-al added to a tire (e.g., tire fillers, sealants,balancing substances) after the tire leaves afactory producing Dunlop tires, nor will itadjust any tire that has failed as a result ofadding such material.

• Tires submitted for ride disturbance that areworn beyond the first (1/32”) tread depth or6 months from date of new vehicle purchase.

• Tires not serviceable because of deteriorationresulting from operation at low or zero inflationpressure.

• Irregular wear or damage due to mechanicalcondition of the vehicle, improper inflation,

37

DUNLOP RUN-FLAT TIRE LIMITED WARRANTY



overloading, high speed spin-up, misapplica-tion, misuse, negligence, racing, use of tirechains, improper mounting or demounting,improper repair, wreck, collision or fire.


• Any tire that, after leaving a factory producingDunlop tires, has been intentionally altered tochange its appearance (e.g., white inlay on ablack tire or regrooved).

• Tires with weather-cracking that were purchasedmore than four (4) years prior to presentation foradjustment or, if purchase date cannot be veri-fied, manufactured more than four (4) yearsprior to presentation for adjustment.

• Loss of time, inconvenience, loss of vehicleuse, incidental or consequential damages.

LEGAL RIGHTS GDTNA disclaims any liability for incidental or con-sequential damages to the extent permitted bylaw. Some states and provinces do not permit theexclusion or limitation of incidental or consequen-tial damages, so this limitation or exclusion maynot apply to you.

Any tire, no matter how well constructed, may failin service or otherwise become unserviceable dueto conditions beyond the control of the manufac-turer. This warranty is not intended as a represen-tation that a tire failure cannot occur.

This warranty gives you specific legal rights, andyou may also have other rights that vary from stateto state and in Canada from province to province.

DISCLAIMER: THIS WARRANTY IS IN LIEU OF, ANDGOODYEAR HEREBY DISCLAIMS, ANY AND ALLOTHER WARRANTIES AND REPRESENTATIONS,EXPRESS OR IMPLIED, INCLUDING WITHOUT LIM-ITATION ANY WARRANTY OF MERCHANTABILITY ORFITNESS FOR A PARTICULAR PURPOSE, AND NOOTHER WARRANTY OR REPRESENTATION OF ANYKIND IS MADE BY GOODYEAR OR SHALL BEIMPLIED BY LAW. LIMITATIONS OF DAMAGES: INNO EVENT AND UNDER NO CIRCUMSTANCE SHALLGOODYEAR BE LIABLE TO THE BUYER FOR ANYINDIRECT, SPECIAL, INCIDENTAL, CONSEQUEN-TIAL, LOST PROFIT, LOSS OF BUSINESS, LOSS OFGOODWILL OR REPUTATION, PUNITIVE OR OTHERDAMAGE, COST (INCLUDING FOR REPLACEMENTTRANSPORTATION), EXPENSE OR LOSS OF ANYKIND. SOME STATES DO NOT ALLOW THE EXCLU-SION OR LIMITATION OF INCIDENTAL OR CONSE-QUENTIAL DAMAGES, SO THE ABOVE LIMITATIONOR EXCLUSION MAY NOT APPLY TO YOU.

OWNER’S OBLIGATIONS You must present the tire to be adjusted to anauthorized Dunlop DSST service facility. Tiresreplaced on an adjustment basis become theproperty of Goodyear Dunlop Tire North America

Ltd. (GDTNA). You must pay for taxes and any additional servicesyou order at the time of adjustment. No claim will be recognized unless submitted on aGDTNA approved claim form (supplied by a DunlopRetailer) completely filled out, signed by you andwhere you, the owner or your authorized agent pre-sented the tire for adjustment.

WARNINGProperty damage, serious injury or death mayresult from: • TIRE FAILURE DUE TO UNDERINFLA-

TION/OVER-LOADING/MISAPPLICATION.Follow the vehicle owner’s manual or tireplacard in vehicle.

• TIRE FAILURE DUE TO IMPACT DAM-AGE/IMPROPER MAINTENANCE.Tires should be inspected regularly by aqualified technician for signs of damage,such as punctures or impacts.

• TIRE FAILURE DUE TO IMPROPERREPAIRS.See Rubber Manufacturer’s Association (RMA)established repair procedures at www.rma.organd/or go to www.goodyear.com for informa-tion on proper repair procedures.

• EXPLOSION OF TIRE/RIM ASSEMBLY DUETO IMPROPER MOUNTING.Only specially-trained persons should

38



mount tires. When mounting tires, usesafety cage and clip-on extension air hoseto inflate.

• FAILURE TO MOUNT RADIAL TIRES ONAPPROVED RIMS.

• FAILURE TO DEFLATE SINGLE OR DUALASSEMBLIES COMPLETELY BEFORE DE-MOUNTING.

• TIRE SPINNING.On slippery surfaces such as snow, mud, ice,etc., do not spin tires in excess of 35 mph(55 kph), as indicated on the speedometer.


OWNER’S MANUAL

IMPORTANT SAFETY INFORMATION

OPERATIONAL WARNING The information contained in this Owner’s Manualand Limited Warranty Brochure applies only to theOriginal Equipment tires supplied with your vehi-cle.

In order for Dunlop®Self-Supporting Technology(DSST®) tires to obtain the performance criteriastated within this Owner’s Manual and LimitedWarranty, DSST tires must be used with partsauthorized by your Original Equipment Vehicle

Manufacturer, such as wheels and tire pressuremonitoring systems.

TIRE PRESSURE MONITORING SYSTEM The Dunlop DSST tire is a high-performance tirewith a remarkable feature: It can operate for limit-ed distances, with very low or even no inflationpressure (refer to your vehicle Owner’s Manual forthese limitations). This is an important benefit,especially if inflation loss occurs at a locationwhere immediately stopping your vehicle could behazardous.

Because these tires ride well even without air pres-sure, your vehicle is equipped with a system toalert you when a tire has low or no air pressure.

MONITORING SYSTEM ALERT Refer to your vehicle Owner’s Manual for moreinformation on what to do if the tire pressure mon-itoring system activates.

WARNINGIf the tire pressure monitoring system signalsan alert, follow these safety precautions to pre-vent a loss of vehicle control that could resultin serious personal injury or death: • Slow your speed as much as possible. Do

not exceed 50 mph (80 km/h). • Avoid hard cornering, hard braking and

severe handling maneuvers.

• Avoid potholes and other road hazards. Remember that when your tires have lost airpressure, your vehicle’s handling capability isreduced, particularly during severe maneu-vers.

TO PROLONG TIRE LIFE DURING A SYSTEMALERT The DSST tire can be driven at low or zero air pres-sure (refer to your vehicle Owner’s Manual for thelimitations). However, the tire may have to bereplaced if driven under such applications. To helpprolong the life of a tire operating under low-infla-tion conditions, drive at a speed as far below 50mph (80 km/h) as possible. Also, drive the short-est distance possible before obtaining tire service.Taking these precautions will increase the chancethat your tire will be repairable.

SERVICE AFTER A SYSTEM ALERT To obtain service after an alert, from the tire pres-sure monitoring system, contact your authorizedDunlop DSST service facility. Trained service per-sonnel will inspect your tires to determine if theyare in need of repair or replacement.

To locate your nearest authorized Dunlop DSSTservice facility, call 1-800-786-3528.

39




TIRE CARE AND MAINTENANCE

WARNINGBecause of the unique characteristics ofDunlop DSST tires, the wheels on which theyare mounted and your vehicle’s tire pressuremonitoring system, all tire service work otherthan routine inflation maintenance and exter-nal inspection must be performed by servicepersonnel at an authorized Dunlop DSST serv-ice facility. Do not attempt to mount or dismount extend-ed mobility tires yourself; serious injury ordeath could result. Only specially trained per-sons should mount, dismount and repair DSSTtires.

While most tire maintenance must be performedby an authorized Dunlop DSST service facility, asnoted above, there are a few basic tire care itemsyou can and should perform yourself. These aredescribed below.

TIRE INFLATION Underinflation is the leading cause of tire failure.It reduces tire load capacity and allows excessivesidewall flexing, resulting in high heat generation.Maintaining proper inflation pressure is the singlemost important thing you can do to promote tireperformance and maximize tread life.

Check inflation pressures at least once a month

and before long trips. Use an accurate tire pres-sure gauge. Always check pressures when the tiresare cold (when the vehicle has been driven lessthan one mile). If you must check inflation whenthe tires are hot, add 4 psi (27 kPa) to the recom-mended cold inflation pressure.

Consult your vehicle Owner’s Manual or the tireplacard on the driver’s door edge for the recom-mended inflation pressure for your tires.

TREADWEAR INSPECTION Inspect your tires regularly (for example, each timeinflation is checked) for sufficient depth in thetread grooves. This can be done visually veryquickly because your tires feature treadwear indi-cators (raised areas in the bottoms of the grooves)at several locations around the tire. When thetread material has worn down to these indicators,2/32nds of an inch of tread groove depth remainsand the tire must be replaced. Any signs of unevenor irregular wear may indicate the need for a vehi-cle alignment or vehicle suspension service.

TIRE/WHEEL DAMAGE INSPECTION Inspect your tires for signs of damage to the treador sidewalls. Foreign objects embedded in thetread, torn or missing chunks of rubber in the treador sidewall may indicate a potential problem.

At the same time, examine your wheels for signs of

damage or abuse. A bent, dented or cracked wheelshould be replaced and the tire mounted on itshould be inspected thoroughly for damage.

TIRE REPAIR Like any other Dunlop speed-rated high perform-ance tire, the Dunlop DSST tire may be repaired tocorrect a nail-hole puncture in the tread, but prop-er materials and procedures must be used.Contact an authorized Dunlop DSST service facilityfor information on proper repairs.

WARNINGSerious injury or death may result from:• Tire failure due to underinflation or over-

loading. Consult your vehicle Owner’sManual or the tire placard on the driver’sdoor edge for your vehicle’s tire inflationand load specifications.

• Tire failure caused by excessive operationat low or zero inflation pressure.

• Explosion of the tire/rim assembly due toimproper mounting. Only specially trainedpersons should mount tires. More than 40psi (270kPa) may be required to seatbeads. A safety cage and clip-on extensionair hose must be used if more than 40 psi(270kPa) is needed to seat beads.

40



WARNINGOn slippery surfaces such as snow, mud andice, never spin tires in excess of 35 mph(55km/h) as indicated on the speedometer.Severe damage – including tire disintegrationand axle failure – may result from excessivewheel spinning, and could cause serious per-sonal injury.

WARNINGDunlop DSST tires are designed for use only oncertain original equipment wheels suppliedwith a properly operating low tire inflationpressure monitoring system. If applied to avehicle other than a so-equipped vehicle, thetires may fail when operated in an underinflat-ed condition, which could result in loss of vehi-cle control and possible serious injury ordeath. Application of these tires to a vehiclenot equipped with specified original equip-ment wheels and an operational low tire infla-tion pressure monitoring system constitutesimproper and unsafe use of this product.

For assistance in locating the nearest Dunlop DSSTService Center, call the Dunlop DSST ServiceLocator hotline at (800)-786-3528.

For assistance in locating the nearest DunlopRetailer, look in the Yellow Pages under TireDealers.

If addition assistance is required:

In the United States: Call (800)321-2136, or write: Dunlop Consumer Relations Department Dept. 728 1144 East Market Street Akron, OH 44316-0001

In Canada: Call (800)387-3288, or write: Dunlop Consumer Relations Department 450 Kipling Avenue Toronto, Ontario M8Z 5E1

Dunlop brand tires are serviced by The GoodyearTire & Rubber Company and Goodyear Canada,Inc. through authorized Dunlop outlets.

41



WHO IS COVERED The owner of a Michelin Passenger or Light Trucktire which bears the Michelin name and completeDOT identification number.

WHAT IS COVERED AND FOR HOW LONG Michelin Passenger and Light Truck tires, used innormal service on the vehicle on which they wereoriginally fitted and in accordance with the main-tenance recommendations and safety warningscontained in the owner’s manual and in theImportant Tire Safety Information Section of thisbooklet, are covered by this warranty againstdefects in workmanship and material for the life ofthe original usable tread, or 6 years from the dateof purchase, whichever comes first. At that time,all warranties, express or implied, are terminated.The usable tread is the original tread down to thelevel of the tread wear indicators - 2/32nds of aninch (1.6mm) of tread remaining. Date of purchaseis documented by new vehicle registration or tiresales invoice. If no proof of purchase, coveragewill be based on date of manufacture.

WHAT IS NOT COVERED Tires which become unserviceable due to: • Road hazard injury (e.g., a cut, snag, bruise,

impact damage, puncture, whether repairableor not);

• Incorrect mounting of the tire, tire/wheelimbalance, or improper repair;

• Underinfl ation, overinfl ation, improper main-tenance or other abuse;

• Mechanical irregularity in the vehicle such aswheel misalignment resulting in uneven orrapid wear;

• Accident, fire, chemical corrosion, tire alter-ation, or vandalism;

• Ozone or weather cracking.

WHAT MICHELIN WILL DO

PASSENGER AND LIGHT TRUCK TIRES A tire which becomes unserviceable due to a con-dition covered by this warranty will be replacedwith a comparable new Michelin tire, free ofcharge, when 2/32nds of an inch (1.6mm) or lessof the original tread is worn, (or 25% or less,whichever is most beneficial to the user) and with-in 12 months of the date of purchase. Mountingand balancing of tires is included. The cost of anyother service charges or applicable taxes arepayable by the user.

When more than 2/32nds of an inch of original

tread has been worn (or more than 25%, whichev-er is most beneficial to the user) or after 12 monthsfrom date of purchase, the user must pay the costof a comparable new Michelin passenger or lighttruck replacement tire on a pro-rata basis. Thedealer shall determine the charge by multiplyingthe percentage of the original usable tread worn bythe current actual selling price at the adjustmentlocation or the price on the current Michelin BasePrice List, whichever is lower. This List is based ona predetermined price intended to fairly representthe actual selling price of the tire. The cost ofmounting, balancing and any other servicecharges or applicable taxes are payable by theuser.

42

MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY


WHAT THE CONSUMER MUST DO When making a claim under the terms of this war-ranty, the consumer must present the tire to anauthorized Michelin Dealer. To locate anAuthorized Tire Dealer, check the yellow pagesunder “Tire Dealers - Retail.”

The vehicle on which the tire was used should beavailable for inspection.

It is essential that you read and understand thesafety and maintenance recommendations (seeSafety Maintenance Information) for your tires.

CONDITIONS AND EXCLUSIONS THIS WARRANTY DOES NOT PROVIDE COMPENSA-TION FOR LOSS OF TIME, LOSS OF USE OF VEHICLE,INCONVENIENCE OR CONSEQUENTIAL DAMAGE. TIRES PRESENTED FOR CLAIM REMAIN THE PROP-ERTY OF THE CONSUMER AND MICHELIN ACCEPTSNO RESPONSIBILITY FOR LOSS OF, OR DAMAGETO, TIRES WHICH ARE IN THE CUSTODY OR CON-TROL OF A MICHELIN TIRE DEALER FOR THE PUR-POSES OF INSPECTION FOR WARRANTY ADJUST-MENT. IN THE EVENT OF A DISPUTED CLAIM, THECONSUMER MUST MAKE THE TIRE AVAILABLE FORFURTHER INSPECTION.

NO MICHELIN REPRESENTATIVE, EMPLOYEE ORDEALER HAS THE AUTHORITY TO MAKE OR IMPLYANY REPRESENTATION, PROMISE OR AGREEMENT,

WHICH IN ANY WAY VARIES THE TERMS OF THISWARRANTY.

THIS WARRANTY APPLIES ONLY IN THE UNITEDSTATES AND CANADA.

CONSUMER RIGHTS THIS WARRANTY GIVES YOU SPECIFIC LEGALRIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTSWHICH VARY FROM STATE TO STATE AND PROVINCETO PROVINCE.

SAFETY MAINTENANCE INFORMATION Read your vehicle owners manual, the informationon the sidewall of your tires, the vehicle tire infor-mation placard and the Important Tire SafetyInformation section of this booklet for essentialsafety and maintenance information.

THE WARRANTOR The warrantor of Michelin Tires is Michelin NorthAmerica, Inc. 1 Parkway South, P.O. Box 19001,Greenville, South Carolina 29602-9001.

For Customer Assistance: 1-800-TIRE HELP (800-847-3435) - U. S. 1-800-461-8473 - Canada (out-side Quebec) 1-800-565-7638 - Canada (Quebec)

DANGER Disregarding any of the safety precautions andinstructions contained in the Owner’s Manualor the Important Tire Safety Information in thisbooklet may result in tire failure or explosioncausing serious personal injury or death.

43

MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY


CONTINENTAL/GENERAL TIRE LIMITEDWARRANTY AND ADJUSTMENT POLICY This Limited Warranty and Adjustment (the“Policy”) is issued by Continental Tire NorthAmerica, Inc. (the “Company”) and is applicablefor Continental/General-brand original equipmenttires and is a promise of replacement under certainspecified conditions. This Policy applies to tires innormal service displaying adjustable conditions(see Section 4) and does not require the existenceof a workmanship or material related condition inorder to qualify for adjustment. THIS POLICY IS NOTA WARRANTY THAT YOUR TIRE WILL NOT FAIL ORBECOME UNSERVICEABLE IF NEGLECTED OR MIS-TREATED.

1. ELIGIBILITYa. This Policy applies to the owner of Passenger

Car, Light Truck and Serva-Spare tires bearingContinental and General brand name and seri-al numbers, and operated in normal service.

b. Eligible tires must be the original equipmenttires, used on the vehicle on which they wereoriginally installed by the vehicle manufacturer.

c. Tires branded “used” are not eligible underthis Policy.

2. WHAT IS THE ADJUSTMENT POLICY ANDFOR HOW LONG?Limited warranty coverage is for a maximum peri-od of 72 months from the date of purchase*, deter-mined by the new vehicle registration date or newvehicle sales invoice showing date of purchase.

If an eligible Passenger or Light Truck or Serva-Spare tire, used in normal service, becomes unser-viceable from a condition other than those listedunder Section 4, during or after the time or tread-wear periods shown below, it will be replaced witha comparable** new Continental or General brandtire according to (A) and (B) below.

(A) Free Replacement Policy:Time* TreadwearPassenger Tire First 12 Months or First 2/32nds,

(whichever comes first). Mounting& balancing included free ofcharge. Owner pays all applicabletaxes.

Light Truck Tire First 12 Months or First 3/32nds,(whichever comes first). Mounting& balancing included free ofcharge. Owner pays all applicabletaxes. (Excluding F.E.T.)

Serva-Spare No Time Limit First 1/32nd TiresMounting & balancing includedfree of charge. Owner pays allapplicable taxes.

(B) Pro Rata Replacement Policy:Passenger/Light Truck TiresAfter the “Free Replacement Policy” expires(set forth in section 2A), and the tire is stillwithin 72 months from the date of purchase*,you will pay, on a pro rata basis, for a compa-rable** new Continental or General brandreplacement tire. A tire is eligible for an adjust-ment on a pro rata basis until the tread is worndown to the tread wear indicators (2/32nds ofan inch of tread remaining). The tire tread isworn out at this point and this Policy endsregardless of time period. Owner pays allapplicable taxes (including F.E.T.), mountingand balancing charges.

Serva-Spare Tires After the “Free Replacement Policy” expires(set forth in section 2A), no adjustment will bemade. * At the time of claim, you need to presentyour new vehicle registration or new vehiclesales invoice showing date of purchase. Ifsatisfactory proof-of-purchase date is not

44

CONTINENTAL/GENERAL TIRE LIMITED WARRANTY


provided, the D.O.T. certification date ofmanufacture (tire serial number) will beused.

** A “comparable” new Continental or Generalbrand tire may be either the same tire line orthe same basic construction but with a dif-ferent sidewall or tread configuration. If ahigher-priced tire is accepted as replace-ment, the owner will pay the difference inprice. Any tire replaced under this Policy willbe covered by the current Continental orGeneral Tire Limited Warranty andAdjustment Policy

3. HOW A PRO RATA PRICE IS CALCULATED The replacement tire price will be determined bymultiplying the percentage of the usable treadworn by the Dealers Selling Price (excluding allapplicable taxes) at the time of the adjustment orthe Continental/General brand current publishedAdjustment Base Price, whichever is lower. Theusable tread is the original tread down to the treadwear indicators (2/32nds of an inch of treadremaining). The Ajustment Base Price is intendedto fairly represent a Dealer's Selling Price for thesame or comparable tire.

4. WHAT IS NOT COVERED BY THE ADJUST-MENT POLICY a. The following conditions are not covered:

Road Hazard: Cuts, snags, punctures, bruisesor impact breaks and any damage caused bypuncture or tire repair. Ride/Vibration: After “Free ReplacementPolicy” (set forth in section 2A) expires. Tire Damage or Failure Resulting FromImproper Operation or Maintenance: Load,speed, and inflation practices causing exces-sive operational temperatures to exceed thetire capabilities. Tire damage (including irregular treadwear) orfailure resulting from: improper mounting ordemounting, damaged rim, wheel alignment,tire trueing, chain damage, brakes or any simi-lar mechanical problem, extreme temperatureexposure, misuse, negligence, and abusivedriving such as tire spinning, racing or acci-dent damage. Tire failure resulting from intentional alter-ations: such as adding a white inlay on a black-wall or sealant materials. Age Conditions: Weather checking/crackingcoverage is for a maximum period of 48months from the date of purchase.

b. General Exclusions –Tire(s) submitted for an adjustment in servicefor longer than 72 months from date of pur-chase*, are not covered by this policy. Tire(s) on any vehicle registered and normallyoperated outside the United States and Canadaare not covered under this Policy. For tires onvehicles normally operated outside the UnitedStates and Canada, see the nearest Continentalor General Tire dealer or distributor for localcoverage.Tire(s) transferred from the vehicle on whichthey were originally installed are not coveredunder this Policy. Company does not offer tread wearout cover-age up to a predetermined mileage under thisPolicy. Tire(s) used in racing related activities or com-petitive events are not covered by this Policy.

THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHERWARRANTIES, EXPRESS OR IMPLIED, INCLUDING,BUT NOT LIMITED TO, WARRANTIES OF MER-CHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE. NO OTHER WARRANTIES, EXPRESS ORIMPLIED, INCLUDING, BUT NOT LIMITED TO, WAR-RANTIES OF MERCHANTABILITY OR FITNESS FOR APARTICULAR PURPOSE, ARE MADE OR INTENDEDBY COMPANY. COMPANY DISCLAIMS ALL IMPLIED

45




WARRANTIES, INCLUDING WARRANTIES OF MER-CHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE. ANY IMPLIED WARRANTIES, INCLUDING,BUT NOT LIMITED TO, ANY WARRANTY OF MER-CHANTABILITY OR FITNESS FOR A PARTICULAR PUR-POSE, ARE LIMITED IN DURATION TO THE DURATIONOF THIS WRITTEN WARRANTY. SOME STATES DONOT ALLOW LIMITATIONS ON HOW LONG ANIMPLIED WARRANTY LASTS, SO THE ABOVE LIMITA-TION MAY NOT APPLY TO YOU. NO COMPANY EMPLOYEE, RETAILER OR DEALERHAS THE AUTHORITY TO MAKE ANY WARRANTY,REPRESENTATION, PROMISE OR AGREEMENT ONBEHALF OF COMPANY EXCEPT AS STATED IN THISLIMITED WARRANTY. TO THE EXTENT PERMITTED BY LAW, COMPANY DIS-CLAIMS LIABILITY FOR ALL CONSEQUENTIAL ANDINCIDENTAL DAMAGES. THE REMEDIES SET FORTHIN THIS LIMITED WARRANTY ARE THE SOLE ANDEXCLUSIVE REMEDIES FOR BREACH OF WARRANTY.SOME STATES DO NOT ALLOW THE EXCLUSION ORLIMITATION OF INCIDENTAL OR CONSEQUENTIALDAMAGES SO THE ABOVE LIMITATIONS OR EXCLU-SION MAY NOT APPLY TO YOU. THIS WARRANTYGIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAYALSO HAVE OTHER RIGHTS WHICH MAY VARY FROMSTATE TO STATE.

5. COMPANY'S OBLIGATIONS Any replacement qualifying under this AdjustmentPolicy will be made by any Continental or Generalbrand authorized dealer or vehicle dealer author-ized to handle Continental or General brand tireadjustments. Company will replace the tire pur-suant to the terms of this Adjustment Policy.

6. OWNER’S OBLIGATIONS To make a claim under this Policy concerning anytire which is covered by this Policy, you must pres-ent your claim with the tire to any Continental orGeneral brand tire dealer or vehicle dealer author-ized to handle Continental/General brand tires.For the nearest Continental or General brand tiredealer, check the Yellow Pages, or use theContinental or General brand Internet address, orone of the “800” numbers shown under “ForCustomer Assistance.” To be eligible for the termsof this Policy, you need to present your new vehi-cle registration form or new vehicle sales invoiceshowing date of purchase. Tires replaced on anadjustment basis become the property ofCompany. You will be required to sign theCompany Limited Warranty Claim Form or dealerreplacement sales receipt.

You are responsible for payment of all applicabletaxes demounting, mounting and balancingcharges set forth under this Policy. You are also

responsible for payment of local tire-disposal feesand any parts or service regardless of mileage ormonths of service. This includes payment for tirerotation, alignment, towing, road service, valvestems and tire repairs.

Owner is responsible for maintaining proper tire airpressure and for proper maintenance of the tire.

THE WARRANTOR The warrantor of Continental and General brandtires is Continental Tire North America, Inc., 1830McMillan Park Drive, Fort Mill, SC 29707.

For Customer Assistance:1-800-847-3349 (Nationwide) 1-800-461-1776 (In Canada)http://www.generaltire.comhttp://www.continentaltire.com

SAFETY WARNING Disregarding any of the safety precautions andinstructions contained in the Owner’s Manualor the Important Tire Safety Information in thisbooklet may result in tire failure or explosioncausing serious personal injury or death.

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*Provided by and published at the request of the tire manufacturers/warrantors.



Any tire, no matter how well constructed, may faildue to improper maintenance or service factors.This could create a risk of property damage andserious or fatal injury. Disregarding any of the safe-ty precautions and instructions contained in thismanual may result in tire failure or explosion caus-ing serious personal injury or death. For your safe-ty, comply with the following:

TIRE INFLATION Keep tires inflated to the pressures recommendedon the tire data placard. (See your OWNER’S MAN-UAL for location.) These inflation pressures mustbe maintained as a minimum. However, do notexceed the maximum pressure rating indicated onthe tire sidewall.

CHECK INFLATION PRESSURES ON ALL YOURTIRES, INCLUDING THE SPARE, WHEN TIRES ARECOLD, AT LEAST ONCE A MONTH BEFORE DRIVING.

Failure to maintain correct inflation may result inimproper vehicle handling and may cause rapidand irregular tire wear, sudden tire destruction,loss of vehicle control and serious personal injury.Therefore, inflation pressures should be checkedat least once a month and always prior to long dis-tance trips.

Pressures should be checked when tires are cold.The tires are cold when your vehicle has been driv-en less than a mile at moderate speed after beingstopped for three or more hours.

CHECKING PRESSURE WHEN TIRES ARE HOT If you must add air when your tires are hot, addfour pounds per square inch (psi) (28kPa) abovethe recommended cold air pressure. Recheck theinflation pressure when the tire is cold.

For Example Only:

Gauge reading of hot tire: 32psi If recommended pressure is: 30psi Desired gauge reading of hot tire 30 + 4psi =34psi

Check cold pressures as soon as possible, at leastby the next day. Never “bleed” air from hot tires asyour tire will be underinflated. Use an accurate tiregauge to check pressures. Never allow children toair up tires.

DRIVING ON ANY TIRE THAT DOES NOT HAVE THECORRECT INFLATION PRESSURE IS DANGEROUS.For replacement tires, the correct inflation pres-sure will be provided by your tire dealer. If not,refer to the vehicle decal.

Underinflation produces extreme flexing of thesidewalls and builds up heat which may result insudden tire destruction and serious personalinjury. Overinflation can cause the tire to be moresusceptible to impact damage.

LOAD LIMITS DO NOT OVERLOAD. DRIVING ON ANY OVER-LOADED TIRE IS DANGEROUS. Never load yourtires beyond the load carrying limits molded intothe sidewall of the tires or the maximum vehicleload limit as shown on the vehicle tire data plac-ard, whichever is less. Overloading causes heat tobuild up which can lead to sudden tire failure andserious personal injury.

33 SPEED LIMITS AND SPEED RATED TIRES

HIGH SPEED DRIVING CAN BE DANGEROUS. Never operate your vehicle in excess of lawfulspeeds or the maximum speeds justified by thedriving conditions. Excessive speeds or racing cancause heat buildup in a tire leading to possiblefailure and serious personal injury.

Correct inflation pressure is especially important.However, at high speeds, even with the correctinflation pressure, a road hazard, for example, ismore difficult to avoid and if contact is made, there

47

IMPORTANT TIRE SAFETY INFORMATION*



is a greater chance of causing tire damage than atthe lower speed. Moreover, driving at high speedreduces the reaction time available to avoid acci-dents and bring your vehicle to a safe stop. If yousee any damage to a tire or wheel, replace it withyour spare tire and see your tire dealer at once. Tire speed ratings do not imply that a vehicle canbe safely driven at the maximum speed for whichthe tire is rated. In addition, some damages orimproper repairs may cause a speed-rated tire tolose its speed rating. Exceeding the tire’s maxi-mum speed rating will cause the tire to build upexcessive heat which can cause tire damage thatcould result in sudden tire destruction and rapidair loss. Failure to control a vehicle with sudden airloss can lead to an accident. In any case, youshould not exceed reasonable speeds as indicatedby the legal limits and driving conditions.

SPEED SYMBOLS - are shown on the sidewall ofsome tires. The following table shows the maxi-mum speed corresponding to the symbol.

SPEED RATINGS†Speed Speed Maximum Rating mph km/Hr M 81 130N 87 140P 93 150Q 99 160R 106 170S 112 180T 118 190H 130 210W 168 270Y 186 300V* 149 240Z** 149 240

*Some V (or VR) rated tires may have a speedcapacity of greater than 149 mph (240 km/h).Consult your tire manufacturer for maximum speedratings if your vehicle capability exceeds thisspeed.

**Z (or ZR) rated tires are designed for use on carswith maximum speed capabilities in excess of 149

mph (240 km/h). Consult your tire manufacturerfor maximum speed capabilities.

†Although a tire may be speed rated, we do notendorse the operation of any vehicle in an unsafeor unlawful manner. Speed ratings are based onlaboratory tests which relate to performance on theroad, but are not applicable if tires are underinflat-ed, overloaded, worn out, damaged, altered,improperly repaired, or retreaded. Furthermore,tire speed ratings do not imply that vehicles can besafely driven at the maximum speed for which thetire is rated, particularly under adverse road andweather conditions or if the vehicle has unusualcharacteristics. Most highway passenger tires thatdo not have a speed symbol in the sidewall have amaximum speed rating of 105 mph. Light truckhighway tires that do not have a speed symbol onthe sidewall of the tire have a maximum speed of87 mph. Some light truck tires may have highermaximum speeds; consult your tire dealer. Thespeed and other ratings of retreaded tires areassigned by the retreader and voids the originalmanufacturer’s ratings.

IMPORTANT: In order to maintain the speed capa-bility of the vehicle, replacement tires must havespeed ratings equal to or higher than those fittedas original equipment (as indicated on the vehicle

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49



placard or owners manual). If tires with lowerspeed ratings are fitted, the speed capability of thevehicle will be lowered to the maximum speedcapability of the replacement tire as indicated onthe above table.

Remember...High speed driving can be dangerousand may be damaging to your tires.

And...When driving at highway speeds, correctinflation pressure is especially important.

Contact the manufacturer of your tires for theirposition and assistance on the repair of speed-rated tires. When you are replacing tires that havea speed rating, you must replace with tires of thesame or higher speed rating if the speed capabili-ty of the vehicle is to be maintained.

VISUAL INSPECTION INSPECT YOUR TIRES. DO NOT DRIVE ON A DAM-AGED TIRE OR WHEEL. Check your tires frequentlyfor scrapes, bulges, separations, cuts, snags,cracks, penetrations or excessive localized wearfrom hard braking. Also check for abnormal tirewear, particularly on the edges of the tire treadwhich may be caused by misalignment or underin-flation. Impacts can damage the inner portion ofthe tire without being visible on the outside. If

damage can be seen on the tires or wheels, or ifyou suspect that possible impact damage mayhave occurred, replace with spare at once andhave your tire store or dealer inspect your tiresimmediately. Use of a damaged tire could result intire destruction. When inspecting your tires,including the spare, check your air pressures. Ifyour pressure check indicates that one of your tireshas lost pressure of two pounds or more, look forsigns of penetrations, valve leakage, or wheeldamage that may account for the air loss.

All tires will wear out faster when subjected to highspeeds as well as hard cornering, rapid starts,sudden stops, frequent driving on roads which arein poor condition, and off-road use. Roads withholes and rocks or other objects can damage tiresand cause misalignment of your vehicle. When youdrive on such roads, drive on them carefully andslowly, and before driving again at normal or high-way speeds, examine your tires for any damage,such as cuts, bulges, penetrations, unusual wearpatterns, etc.

TREAD WEAR INDICATORS (WEAR BARS): Tirescontain Tread Wear Indicators (Wear Bars) in thegrooves of the tire tread which show up when only2/32nds of an inch (1.6mm) of tread is remaining.

At this stage, your tires must be replaced. Tiresworn beyond this stage are dangerous.

HAZARDS Objects in the road that threaten a tire should besafely avoided. These objects are potholes, glass,metal, rocks, wood debris and the like.Unavoidable contact should prompt a thoroughtire inspection.

You may not always recall hitting an object that candamage or injure your tires. If while driving yourvehicle experiences any unusual vibrations, ridedisturbance or noise and/or you suspect that pos-sible damage to the tires or vehicle has occurred,DO NOT JAM OR LOCK YOUR BRAKES! Rather reduceyour speed and drive with caution until you cansafely pull off the road. Stop and inspect the tires.If the tire is underinflated or damaged, deflate,remove the tire and rim assembly and replace itwith your spare. If you cannot detect a cause, havethe vehicle towed to the nearest vehicle or tiredealer to have the vehicle inspected.

REPAIRING, MOUNTING AND DEMOUNTINGOF TIRES Do not attempt to repair, mount or demount a tireyourself. Tire changing can be dangerous and


50


must be done by professionally trained personsusing proper tools and procedures as specified bythe Rubber Manufacturers Association (RMA).Follow these mounting recommendations. Yourtires should be mounted on wheels of correct sizeand type and which are in good, clean condition.Bent, chipped or rusted wheels may cause tiredamage. The inside of the tire must be free fromforeign materials. Have your dealer check thewheels before mounting new tires. Mismatchedtires and rims can explode during mounting. Also,mismatched tires and rims can result in dangeroustire failure on the road. If a tire is mounted by erroron the wrong-sized rim, do not remount it on theproper rim - scrap it. It may be damaged internally(which is not externally visible) by being danger-ously stretched and could fail on the highway.

Old valves may leak. When new tubeless tires aremounted, have new valves of the correct typeinstalled. Tubeless tires must be mounted only onwheels designed for tubeless tires, i.e., wheelswhich have safety humps or ledges.

Never perform a temporary repair, use an innertubeor inject sealant as a permanent substitute for aproper repair. Only qualified persons should repairtires.

Be sure that all your valves have suitable valvecaps. This will keep valve cores clean and clearand guard against leakage.

REPAIRS – WHENEVER POSSIBLE, SEE A TIREDEALER AT ONCE. Some tire manufacturers do notwarrant any inspection or repair process. Therepair is entirely the responsibility of the repairer.Punctures in the tread of a passenger tire which donot exceed 1/4 of an inch (6mm) in diameter canusually be repaired by following the RubberManufacturer's Association (RMA) Passenger andLight Truck Repair procedures. Contact the manu-facturer of your tires for its position and assistanceas to the acceptable location for a proper repairand the repair of speed rated tires. Do not use plugrepairs. They may cause further damage to thetire. They are not always air tight and the plugmay fail. Do not exceed posted speed limits on anyrepaired tire. Certain tire manufacturers speed rat-ings are voided if the tire is repaired.

Although a tire was properly repaired, internalstructural damage resulting from the puncture mayhave occurred.

Sometime later the damage may cause the tire tobe removed from service.

If the tire has a puncture in the tread which

exceeds 1/4 inch (6mm), the tire must bereplaced. If any tire has sustained a puncture,have the tire inspected internally by a tire dealerfor possible damage that may have occurred.

Improper mounting and inflation procedures cancause an explosion of the tire/rim assembly. Onlyspecially trained persons should perform thesetasks. Contact your tire store or dealer for assis-tance.

CAUTION -Never, under any circumstance, intro-duce a flammable substance into a tire.

WHEEL ALIGNMENT AND BALANCING Wheel alignment and balancing are important forsafety and maximum mileage from your tires.Check how your tires are wearing at least once amonth. If your tires are wearing unevenly, such asthe inside shoulder of the tire wearing faster thanthe rest of the tread, or if you detect excessivevibration, your vehicle may be out of alignment orbalance. These conditions not only shorten the lifeof your tires, but adversely affect the handlingcharacteristics of your vehicle which could be dan-gerous. If you detect irregular wear or vibration,have your alignment and balance checked imme-diately. Tires which have been run underinflatedwill show more wear on the shoulders than in the



center of the tread.

HARD BRAKING You must inspect your tires after any hard brakingcircumstances or after tires have slid on the pave-ment. This can cause a flat spot in a section of thetire tread.

TIRE SPINNING Never spin your tires above a speedometer read-ing of 35 mph (55 km/h) if your vehicle becomesstuck. The centrifugal force generated by the freespinning tire/wheel assembly may cause a suddentire explosion, resulting in vehicle damage and/orserious personal injury or death. Never allow any-one to stand near or behind a tire spinning at highspeed while attempting to push a vehicle that isstuck. When in mud, sand, snow, ice or other slip-pery conditions, do not indulge in excessive wheelspin. In such conditions, with automatic transmis-sion vehicles, by accelerating the engine exces-sively, it is possible to spin one of the drive tiresbeyond its speed capability. This is also true whenbalancing a drive tire/wheel assembly using theengine of the vehicle to spin the wheel.

TIRE TREAD Tires must be replaced when the depth of the treadreaches 2/32 inch (1.6 mm). Tires are manufac-

tured with tread wear indicators molded into thetire grooves which indicate tread wearout. As tiresapproximate 2/32 inch (1.6 mm) wearout, thetread gauge becomes thinner and more vulnerableto the effects of road hazards. Also, worn tires aremore subject to hydroplaning, which can causeloss of control. Therefore, visual tire inspectionbecomes more crucial as the tires wear out.

WORN TIRES Never drive on worn tires. Tires should be replacedby trained personnel when 2/32nds of an inchtread depth remains, as indicated by the treadwear indicators molded into the tread grooves. Inmost states, it is illegal to drive with less than2/32nds of an inch of tread remaining.

TIRE MIXING For best performance select tires similar in size andload rating to the original equipment tires. It is rec-ommended that the same size and type of tire beused on all four wheel positions. In certain tires,casing ply material and ply construction may varyas indicated on the sidewall of the tire. Whenchanging or replacing tires, it is preferred that allfour tires are the same construction type (i.e., HighPerformance, All Season, Mud & Snow) and con-struction (Radial or Bias Ply). Before mixing tires of

different types on a vehicle in any configuration,be sure to check the vehicle owner’s manual for itsrecommendations.

Tires which meet the Rubber Manufacturer'sAssociation (RMA) definition of mud and snowtires are marked M/S, M+S, M&S. On such tires,this designation is molded into the sidewall. Tireswithout this notation are not recommended formud and/or snow driving.

If snow tires are needed, it is necessary to selecttires equivalent in size and load rating to the orig-inal equipment tires. Always fit performance snowtires in sets of four (4) for optimum mud & snowtraction and maintenance of vehicle handlingcharacteristics. If you do not, it may adverselyaffect the safety and handling of your vehicle. It isalso important to check the vehicle owner’s manu-al before mixing or matching tires on 4-wheel drivevehicles as this may require special precautions.

Please refer to your Owner’s Manual for more infor-mation on tire replacement precautions.

TIRE ROTATION Tires on your Nissan vehicle should be rotatedevery 7,500 miles or as irregular wear develops. Ifirregular wear becomes apparent or if the wear rate

51




on the tires is perceptibly uneven, the tires shouldbe rotated in such a way to alleviate the problem.Check your vehicle for any mechanical problemsand correct if necessary. Any rotation pattern orprocedure may be followed including those indi-cated in the Owner’s Manual. Some tires havearrows on the sidewall showing the direction inwhich the tire should turn. When rotating this typeof tire, care must be taken to maintain the properturning direction as indicated by the arrows. Somevehicles have different tire sizes specified for frontand rear axles. Tires on these vehicles should notbe rotated side to side (unless they are non-direc-tional). Where a temporary type spare tire is avail-able, it should not be included in the tire rotationschedule. Such tires are intended for temporaryuse only.

REPLACING TWO TIRES If your vehicle was originally equipped with fourtires that were the same size and you are onlyreplacing two of the four tires, install the new tireson the rear axle. Placing new tires on the front axlemay cause loss of vehicle control in some drivingconditions and cause an accident and personalinjury.

TRAILER TOWING If you anticipate towing a trailer, you should see atire dealer for advice concerning the correct size oftire and pressure. Tire size and pressure willdepend on the type and size of the trailer andhitch utilized, but in no case must the maximumcold inflation pressure or the tire load rating beexceeded. Check the tire decal and your Owner’sManual for further recommendations on trailertowing.

TIRE ALTERATIONS Do not perform any alterations on your tires.Alterations may prevent proper performance, lead-ing to tire damage, which can result in an accident.Tires which become unserviceable due to alter-ations such as truing, whitewall inlays, addition ofbalancing or sealant liquids, may be excludedfrom warranty coverage. Consult your tire warranty.

HIGH PRESSURE TEMPORARY SPARE TIRES 1) The high-pressure spare tire in your Nissan

vehicle is designed for temporary use only andmust not be used continually as a regular tire.The standard tire should be repaired and/orreplaced as soon as possible.

2) Avoid driving over obstacles that may damagethe tire through impact or cutting, such as pot-

holes, glass, metal, etc.

3) Speed must not exceed 50MPH (80km/h) fornon- speed-rated temporary spare tires.

4) Temporary spare tires have a limited treadlifewhich can vary depending on road conditionsand your driving habits. The spare tire shouldbe returned to the trunk as soon as the stan-dard tire can be repaired or replaced.

5) Because the high-pressure spare tire wasspecifically designed for your car, it should notbe used on any other vehicle.

6) Do not use snow chains on your high-pressurespare. This could cause damage to your vehi-cle.

7) Check the tire’s cold inflation pressure month-ly and maintain at 60psi (4.2kg/cm2) evenwhen not in use.

8) The high-pressure spare tire should not beused with any other rim nor should standardtires, wheel covers, or trim rings be used onthe high-pressure spare tire rim which wasoriginally installed.

9) When the tread wear indicator appears on thetire, replace it only with the same type spare tire.

52




53

IMPORTANT TIRE SAFETY INFORMATION*10)Do not enter an automatic carwash with a tem-

porary spare tire fitted.

11)Do not make a sharp turn or apply the brakessuddenly when driving on a high-pressure tem-porary spare.

Note: When using any temporary type spare tire,be sure to follow the vehicle Owner’s Manualinstructions.

TIRE STORAGE All tires should be stored in a cool dry placeindoors so that there is no danger of water collect-ing inside them. When tires are stored they should be stored in acool place away from sources of heat and ozonesuch as hot pipes and electric generators. Be surethat surfaces on which tires are stored are cleanand free from grease, gasoline or other substanceswhich could deteriorate the rubber. (Tires exposedto these materials during storage or driving couldbe subject to sudden failure.)

To Avoid Damage to your Tires and PossibleAccident: • Check tire pressure at least once a month

when tires are cold and before long trips.• Do not underinflate/overinflate.• Do not overload.• Drive at moderate speeds, observe legal

limits.• Avoid driving over potholes, obstacles,

curbs or edges of pavement.• Avoid excessive wheel spinning.• If you see any damage to a tire, replace

with spare and see the tire manufacturer’sdealer or your Nissan dealership.

For further information, the Consumer Tire Guideon passenger tire care, safety and mileage per-formance is available in the United States by writ-ing the Tire Industry Safety Council, Box 1801,Washington, D.C. 20013.



As part of the Infiniti Total Ownership Experience®,Roadside Assistance is available to you, 24 hoursa day, 365 days a year, for emergency roadsideassistance should the need arise for any of the fol-lowing items: • Mechanical Breakdown • Flat Tire • Dead Battery • Accident/Collision (One-way tow –

loaner vehicle not included)• Out of Gas • Lock-out service

All Roadside Assistance services are providedexclusively by Cross-Country Motor Club, Inc.,Boston, Massachusetts 02155, except in Alaska,California, Oregon, Wisconsin and Wyoming,where services are provided by Cross-CountryMotor Club of California, Inc., Boston,Massachusetts 02155.HOW TO USE ROADSIDE ASSISTANCEShould one of the disablements listed above occur,simply call the toll free number, 1-800-662-6200,and advise the Roadside AssistanceRepresentative of your name, the vehicle identifi-cation number (VIN) of your car, your location, andthe nature of the problem. (When travelling inCanada call 1-800-835-0221.) The VIN can be found

imprinted on a plate affixed to the upper dash-board on the driver’s side of your Infiniti. The VINis also printed on the permanent Infiniti TotalOwnership® Program card which will be sent to youapproximately 6 weeks after purchase of your newInfiniti.ON-SITE AND TOWING SERVICEDepending on the type of vehicle problem you areexperiencing, the Roadside Assistance Rep resent -ative will determine the appropriate roadside assis-tance and/or flatbed (towing) service to be dis-patched. In most cases, minor disablement servicessuch as flat tire change, lock-out service, out-of-gasdelivery, battery boost, etc., can be performed on-site so that you can be on the road again as soon aspossible. There is no charge for the dispatch of on-site or towing service. Any charges for the replace-ment of keys, gas or non-warranty items will be yourresponsibility at the time of the repair or service.

Whenever possible, flatbed (towing) service will bedispatched for mechanical disablements or acci-dent/collisions which render the vehicle inopera-tive. There is no charge for the towing service.Roadside Assistance will arrange to transport thevehicle to the nearest Infiniti dealer, if one is locat-ed within 250 miles, or to another authorized alter-nate service facility. Warranty covered repairs will be

provided for under the terms of the applicableexpress Infiniti limited warranty. However, any non-warranty or accident/collision repairs will be yourresponsibility.

Note: You may be required to sign a receipt at thetime of disablement to acknowledge receiptof the Roadside Assistance service rendered.

EMERGENCY TRAVEL EXPENSE/TRIP INTERRUPTION BENEFITSIf you experience a mechanical breakdown morethan 100 miles from your primary residence, youmay be eligible for the following reasonable tripinterruption benefits: • Meals • Lodging • Substitute transportation • Costs to reunite the vehicle and owner, after

warranty repairs have been completed.

The Roadside Assistance Representative, (toll freenumber 1-800-662-6200), will explain EmergencyTravel Expense/Trip Interruption benefits in detailand provide authorization of appropriate benefits.(When travelling in Canada, call 1-800-835-0221.)In some situations you may be required to pay forthese benefits initially. If so, the representative willprovide instructions for reimbursement proce-dures. You must keep records of these expenses

54

INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS

ROADSIDE ASSISTANCE


and submit them upon request. Emergency TravelExpense/Trip Interruption Benefits are not avail-able for accident/collision and/or other non-war-rantable disablements.

COVERAGERoadside Assistance is provided for all Infinitivehicles from the date the vehicle is delivered tothe first retail buyer or otherwise put into use,whichever is earlier, for a period of 48 months,without regard to mileage.

Roadside Assistance is available to anyone oper-ating the Infiniti vehicle with the authorization ofthe owner. [For purpose of Roadside Assistancebenefits, “owner” includes the lessee of a leasedvehicle.] These services are transferable with theresale of the vehicle for the time remaining on theoriginal Infiniti new vehicle limited warranty cover-age period. Roadside Assistance is availablethroughout the Continental United States andCanada.

EXCLUSIONSRoadside Assistance is not a warranty and is notprovided under any Infiniti or Nissan warranty,but is a service which is provided to you as part ofthe Infiniti Total Ownership Experience® to mini-mize any unforeseen vehicle operation inconven-ience. Potential liability is expressly limited to thecost of the listed benefits and does not extend to

incidental or consequential damages such as lossof use inconvenience, loss of pay, or commercialloss.

Roadside Assistance benefits exclude any costsrelated to repairs, parts replacement, labor, etc.which are incurred as a result of acci-dent/collision, vehicle abuse, racing, vandalism orother items not covered by the Infiniti New VehicleLimited Warranty. Also excluded are services forsnow tires, repair to studs, mounting or demount-ing of snow chains, and any fines, fees or taxeswhich are associated with impound towing as aresult of actual or alleged violation of any laws orregulations.

SERVICE LOAN CAR PROGRAMAs part of The Infiniti Total OwnershipExperience®, a participating Infiniti dealer will pro-vide you with a complimentary Infiniti ServiceLoan Car when you present your Infiniti vehicle forwarranty repair to a participating Infiniti dealerduring the new vehicle limited warranty basic cov-erage period, subject to availability and the eligi-bility requirements listed below.The Eligibility Requirements for Service Loan Carare as follows:• Only available during the 4 years/60,000 mile

Infiniti New Vehicle Limited Warranty basic

coverage period.• You must be 21 years of age or older with a

valid U.S. driver’s license.• You must provide proof of primary insurance.• You must schedule the service appointment in

advance.*• Other restictions apply to loan car including

mileage use and days use limitations.**

*Depending upon availability, exceptions to theservice appointment requirement may be made inthe event your vehicle is inoperable due to unex-pected mechanical failure. In such a circumstancethe participating Infiniti dealer will strive to pro-vide you with a Service Loan Car if possible.** Ask your dealer for details.

Note: This program is NOT a warranty, and is NOTpart of the Infiniti New Vehicle LimitedWarranty, but rather a benefit of The TotalOwnership Experience®. This program issubject to change without notice at any time.

55

INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS


LONG TERM MECHANICAL PROTECTION FORYOUR NEW OR PRE-OWNED INFINITI...The Infiniti Elite Extended Protection Plan providesyou with quality long-term mechanical protectionyears past your vehicle’s Basic and PowertrainLimited Warranty with the extra coverage, if a cov-ered component fails during the term of the plan,Infiniti pays . . . not you. Plus, the Infiniti EliteExtended Protection Plan includes extensiveRoadside Assistance benefits and car rental cover-age.

Best of all, the Infiniti Elite Extended ProtectionPlan has been created by Infiniti exclusively forInfiniti owners. Furthermore, it is backed andadministered by Nissan Extended Services NorthAmerica, so you can have complete confidencethat your benefits will always be available shouldyou need them.

All of this makes the Infiniti Elite ExtendedProtection Plan a truly comprehensive package,offering Infiniti owners exceptional value andpeace of mind.

For details, please contact your authorized Infinitidealer, or call us at:

1-800-662-6200We’ll send you complete information by returnmail.

56

INFINITI ELITE EXTENDED PROTECTION PLAN

This product is only available for sale in the 50 United States and the District of Columbia.


CHANGE OF ADDRESS OR SUBSEQUENT OWNERSHIP NOTIFICATION

41

CHANGE OF ADDRESS OR SUBSEQUENT OWNERSHIP NOTIFICATIONIt is not necessary to return this card to start your warranty coverage.

Please check one of the above boxes.If you recently changed your address, or purchased your Infiniti as a used vehicle, please complete and mail this post card. Such notification is necessaryfor your own safety, even after expiration of the original warranty. This will allow Nissan to pass all recall information on to you if required.

Vehicle Identification No. 1 2 3 64 5 C

Title (Check One) Mr. Miss Mrs. Ms. Dr. Reverend Business

First Name

Last Name or Business Name

Email Address

M.I.

Suffix-Jr./Sr./Other

City State

Phone NumberArea CodeZip Code

NAME / ADDRESS CHANGE SUBSEQUENT OWNERSHIP

Address (Street or P.O. Box)

WB09E-0INFU1 8/09

233555 10 Infiniti Wrnty Insrt.qxd:412256M2_r3 5/15/09 5:53 PM Page 3

NO POSTAGENECESSARY

IF MAILEDIN THE

UNITED STATES

BUSINESS REPLY MAILFIRST-CLASS MAIL PERMIT NO. 97 FRANKLIN TN

POSTAGE WILL BE PAID BY ADDRESSEE

INFINITI DIVISIONNISSAN NORTH AMERICA, INCPO BOX 685003FRANKLIN TN 37068-9970


( )Name Evening Phone No.

( )Address Day Phone No.

City State Zip

Model Year Purchase Date

Dealer Name City State

PLEASE SEND ME ADDITIONAL INFORMATION ABOUT INFINITI’S EXTENDEDPROTECTION PLAN

E l i t eEXTENDED PROTECTION PLAN

™

WB09E-0INFU1 8/09


NO POSTAGENECESSARY

IF MAILEDIN THE

UNITED STATES

BUSINESS REPLY MAILFIRST-CLASS MAIL PERMIT NO. 97 FRANKLIN TN

POSTAGE WILL BE PAID BY ADDRESSEE

INFINITI EXTENDED PROTECTION PLANPO BOX 685004FRANKLIN TN 37068-9965


OW

NER

INFO

RM

ATIO

N

Ow

ner'sN

ame

Address

CitySate

ZipCode

VEH

ICLE

INFO

RM

ATIO

N

VehicleIdentification

Num

ber

Miles

Date

ofDelivery

Mileage

atDelivery

SellingD

ealerN

ame

Address

CitySate

ZipCode

INFIN

ITIEX

TEND

EDPR

OTEC

TION

PLAN

INFO

RM

ATIO

N

PolicyN

o.Expiration

Date

Months

ofCoverageExpiration

Mileage

InfinitiExtendedProtection

Plancoverage

mustbe

confirmed.See

yourA

greementfor

details.

OD

OM

ETERR

EPLAC

EMEN

T

Date

Mileage

Miles

Dealer

Nam

e

Address

CityState

ZipCode

Note:

Readthis

bookletcarefullyand

keepitin

yourvehicle.Presentittoan

authorizedInfinitidealer

when

warranty

serviceis

required.It

shouldrem

ainw

ithyour

vehiclew

henyou

sellit

sosubsequentow

nersw

illknowofany

remaining

warranty

coverage.

279812 10 Infiniti Wrrnty IFC_IBC.qxd:412256M2_r3 1/11/10 12:37 PM Page 2

2011 Infiniti Warranty Information Booklet

Prin

ting

: Jan

uary

201

0 /

Pub

licat

ion

Num

ber:

WB

1E I

ALL

U1

/ P

rint

ed in

U.S

.A.

2011 infiniti warranty information booklet

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