2011 banking basic class en

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    a

    a

    BankingBASICS

    Welcome to

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

    YOU can bank on it

    2011

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    Mo ney WI$E Banking Basics

    Mo ney WI$E

    A jo int financial educati o n pr o ject o f Co nsumer Acti o n and Capital One

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Wh at w ill th e Banking Basicstraining teac h us?

    We want yo u to h ave a th o r o ug hunderstanding o f pers o nal b anking services and h o w th ey can b enefit yo u.

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Yo u w ill learn a b o ut:

    Banks and credit uni o nsHo w to select a financial instituti o n

    Ho w to o pen an acc o unt

    Ho w to keep acc o unt c o sts d o wn

    Ho w to get m o re interest o n yo ur savings

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    P articipants f o lders c o ntain:

    Yo u Can Bank On It (b r o ch ure)Ch eck Writing (class activity)

    Sample Ch exSystems Rep o rt

    Sample Acc o unt Applicati o nCh oo sing a Bank o r Credit Uni o n (take-h o me wo rks h eet)

    Evaluati o n o f th e Mo ney WI$E Banking Basics Seminar

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Ch ecking and savings acc o unts

    Wh at are s o me o f th e advantages to h aving a ch ecking and savings acc o unt?

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Advantages o f c h ecking and savings acc o unts include:

    Yo ur m o ney is safeEac h acc o unt is insuredCh ecking acc o unt rec o rds pr o vide pr oo f th at yo u paid b ills and h elp yo u keep track o f spendingMo ney in a savings acc o unt earns interest to h elp it gr o wLess expensive th an ch eck-cas h ing st o res and m o ney o rders

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Banks and credit uni o ns

    Wh at is th e difference b et ween a b ank and a credit uni o n?

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Banks

    Banks are financial instituti o ns th at take dep o sits, engage in lending and o perate f o r a pr o fit

    Banks o ffer ch ecking and savings acc o unts to th e general pu b lic

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Credit uni o ns

    Credit uni o ns are financial c oo peratives th at are o wned b y and serve individuals w ith a c o mm o n affiliati o n

    f o r example, a w o rkplace, ch urc h , empl o yees uni o n, neig hb o r h oo d, etc.

    Credit uni o ns o ffer ch ecking and savings

    acc o unts to mem b ers

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Acc o unt verificati o n services

    Ho w d o b anks and credit uni o ns learn h o w yo u h ave h andled yo ur acc o unts in th e past?

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Ch exSystems...

    Is th e ma jo r nati o nal acc o unt verificati o n c o mpany

    Wh en yo u apply f o r a ne w ch ecking

    acco

    unt, b anks and credit unio

    ns searc h f o r yo ur name in th e Ch exSystems data b ase

    If yo u ever ab and o ned an acc o unt, leaving a negative b alance, yo u are pr o b ab ly listed in th is data b ase

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Ch exSystems rec o rds

    Rep o rts ab o ut o verdrafts o r cl o sed acc o unts remain in yo ur file f o r five years

    You can get a free c

    opy

    of y

    our rep

    ort b y c o ntacting Ch exSystems at

    www .c o nsumerde b it.c o m

    Yo u h ave th e rig h t to dispute inaccurate inf o rmati o n in yo ur acc o unt verificati o n rep o rt

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Yo ur rig h tsYo

    u can get a free co

    py o

    f yo

    ur Ch exSystems rep o rt if:yo u h ave b een denied an acc o unt in th e past 60 days b ecause o f inf o rmati o n listed in Ch exSystemsyo ur ch ecks were st o len and used b y an imp o st o r o r yo u are th e victim o f

    any b anking o

    r acco

    unt fraudG et a c o py anytime f o r ab o ut $10

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    D o n t get disc o uraged

    If yo u try to o pen a ne w ch ecking acc o unt and are turned d o wn b y a b ank o r credit uni o n b ecause o f

    yo ur past acc o unt h ist o ry, d o n t give up

    D ifferent b anks and credit uni o ns h ave different requirements, s o s h o p ar o und

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Ch exSystems sample rep o rt

    Let s revie w th e categ o ries o f th e Ch exSystems sample rep o rt:

    Rep o rted inf o rmati o nD rivers license validati o nD rivers license verificati o nCo nsumer-initiated inquiriesCust o mer-initiated inquiries

    Retail inf o rmati o nCh eck printing o rder h ist o ry

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Ch ecking acc o unts

    Wh at kinds o f th ings can yo u d o w itha ch ecking acc o unt?

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Ch ecking acc o unts

    Ch ecking acc o unts all o w yo u to :P ay b ills w ith ch ecks/ o nline b ill payG et cas h , transfer m o ney and make purc h ases using yo ur de b it card

    Access yo ur ch ecking acc o unt:At an ATM o r b ank b ranc hOn yo ur c o mputer (o nline b anking)By p h o ne o r using a data-ready m o b ile device (m o b ile b anking)

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Banking/c h ecking o nline

    Als o kn o wn as Internet b ankingVia a secure web site o perated b y yo ur financial instituti o n (o r via an app )P

    ay b ills, vie w transactio

    ns, transfer funds b et ween acc o unts

    Benefits: c o nvenient, lo w o r n o acct fees, quick access to inf o , savings o n p o stage

    and ch ecks But, may still need to visit th e ATM

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Safe Internet b anking

    M ake sure th e instituti o n is legitimate

    Create a str o ng pass w o rd

    Keep yo ur ID and pass w o rd privateD o n t fall f o r p h is h ing scams

    Be careful wh en using pu b lic w ireless net w o rks (Wi-Fi) o r s h ared c o mputers

    Mo nit o r acc o unt activity regularly

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Keeping ch ecking acc o unt fees in ch eck

    Sh o p ar o und f o r free o r lo w -c o st ch ecking acc o unts

    e-Acc o untsElectr o nic transfer acc o unts (ETAs)Basic (Lifeline) acc o unts

    Lo w -c o st acc o unts f o r seni o rs o r students

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    D eb it cards

    Yo u can use yo ur de b it card in th ese ways:

    Enter yo ur pers o nal identificati o n num b er (P IN) at an ATM o r at a retailer s p o int- o f-sale (P OS) terminalSign a receiptSw ipe w ith o ut a signature o r P IN o n purc h ases under $25 at s o me st o res

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    D eb it cards

    If yo ur de b it card is lo st o r st o len:Alert yo ur b ank o r credit uni o n as

    soo

    n as po

    ssi b le. Th e lo

    nger yo

    u wait, th e m o re mo ney yo u mig h t b e resp o nsi b le f o r if an unaut h o rized pers o n uses yo ur card to b uy th ings.

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Ch eck w riting activity

    In th is activity yo u w ill practice w riting a ch eck and entering it int o a sample ch ecking acc o unt register.

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Ch eck w riting

    Wh y is it imp o rtant to enter yo ur ch ecks and de b it transacti o ns in yo ur acc o unt register?

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Keep a rec o rd o f yo ur transacti o ns:

    S o th at yo u d o n t f o rget ch ecks, cas hw ith dra wals, and purc h ases w ith yo ur de b it card

    If yo u f o rget to rec o rd a transacti o n, it c o uld o verdra w yo ur acc o unt. Th is c o uld lead to a fee f o r n o n-sufficient funds (b o unced ch eck) b eing ch arged to yo ur acc o unt.

    S o th at yo u kn o w h o w muc h m o ney yo u h ave in yo ur acc o untS o th at yo u can track yo ur spending and stick to a b udget

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Savings acc o unts

    Ho

    w is a savings acco

    unt different fr o m a ch ecking acc o unt?

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Wh at is interest?

    Interest is th e c o st o f b o rr o w ing m o ney Wh en a b ank/credit uni o n gives yo u a lo an, yo u pay interest to th em Wh en yo u keep yo ur savings in a b ank/credit uni o n, th ey pay interest to yo u

    AP R , o r annual percentage rate, is th e

    annual am o unt o f interest, expressed as a percentage o f th e am o unt lo aned o r b o rr o wed

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Types o f interest

    Th ere are tw o types o f interest:Simple interest means th at yo u o nly earn interest o n yo ur initial dep o sit

    Co mp o und interest all o ws yo u to earn interest n o t o nly o n yo ur initial dep o sit, b ut als o o n th e interest yo u

    earn as yo u g o al o ng

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Interest

    Simple interest$100 o n dep o sit f o r 10 years at a 1% AP Rwo uld earn $10 in interest

    Co mp o und interestTh e same dep o sit, c o mp o unded m o nt h ly, wo uld earn $10 .51 (51 m o re b ecause o f c o mp o unding)

    Co mp o unding earns m o re, especially if yo u save regularly

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    In th e sec o nd h alf o f Banking Basics, w e ll discuss:

    Ho w to earn m o re interestSafe dep o sit b o xesCh oo sing and o pening an acc o untM anaging yo ur ch ecking acc o unt Ho w to res o lve any issues w ith yo ur acc o unt

    See yo u th en!

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Certificates o f dep o sit (CD s)

    Wh at is a certificate o

    f depo

    sit?

    MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Certificates o f dep o sit (CD s)

    A certificate o f dep o sit, o r CD , is a kind o f savings acc o unt in wh ich yo u leave yo ur m o ney o n dep o sit f o r a set peri o d o f time in o rder to earn interest

    Th e lo nger th e term o f yo ur CD , th e h igh er yo ur interest rate w ill b e

    If yo u w ith dra w yo ur m o ney b ef o re th e term ends, yo u w ill lo se interest and mig h t h ave to pay a penalty

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Safe dep o sit b o xes

    Wh at is a safe dep o sit b o x?

    Wh at are so

    me th ings th at yo

    u mig h t keep in a safe dep o sit b o x?

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Wh at to keep in a safe dep o sit b o x

    Co pies o f insurance p o liciesBirt h , marriage and deat h certificatesMo rtgages, leases and o th er imp o rtant c o ntracts

    St o ck and b o nd certificates and certificates o f dep o sit (CD s)

    Valua b le jewelry

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Safe dep o sit b o xes

    Wh at s h o uld yo u not keep in a safe

    dep o sit b o x?

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Safe dep o sit b o xes

    Th e o riginals o f yo ur w ill and life insurance p o licies s h o uld n o t b e kept in a safe dep o sit b o x

    Th e b o x mig h t b e sealed at th e time o f yo ur deat h and yo ur surviv o rs w o uld need a c o urt s permissi o n to o pen it

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Opening an acc o unt

    Questi o ns to ask:Wh at is th e minimum to o pen an acc o unt?

    Wh at is th e interest rate o

    n th e acc o unt?Is th ere a m o nt h ly fee?Is th ere any way to av o id m o nt h ly fees?- (m o re questi o ns o n next slide)

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Mo re questi o ns to ask wh en o pening an acc o unt

    Is th ere a maximum num b er o f ch ecks I can w rite eac h m o nt h ?Is th ere a fee f o r using yo ur ATM s?Wh at h appens if my b alance falls b el o w th e minimum requirement?

    TIP : Use th e Mo ney WI$E w o rks h eet in yo ur f o lders as a guide wh en yo u apply f o r an acc o unt

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Opening an acc o unt

    Wh at s h o uld yo u b ring w ith yo u wh en

    yo u are o pening a ne w acc o unt?

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Identificati o n

    Wh en yo u g o to a financial instituti o n to o pen a ne w acc o unt, b ring:

    P h o to identificati o n, suc h as a driver s license, state ID card o r passp o rt

    P r oo f o f yo ur address, suc h as a utility b ill o r lease

    Yo ur S o cial Security num b er f o r tax purp o ses

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Activity

    Sample savings acc o unt applicati o n

    Th is is a sample applicati o n f o r an

    interest- b earing acco

    unt at Mo

    ney WI$E Bank

    Lets walk th r o ug h th e activity to get h er

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Savings acc o unt applicati o n

    Ow ners h ipW-9 certificati o n

    Opti o nal services

    ATM cards

    Linking acc o unts

    ATM fees

    Sign and date yo ur applicati o n

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Keeping yo ur acc o unt straig h t

    Once yo

    u h ave an acco

    unt, w rite do

    wn and deduct in yo ur ch eck register:Every ch eck yo u w riteEvery de b it card transacti o n yo u make (including cas h b ack at st o res)ATM cas h w ith dra walsAny b ank fees yo u payAny o nline transacti o nsAny aut o matic payments/deducti o nsAll dep o sits and credits

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Acc o unt c o sts

    Ho w can yo u save m o ney o n

    acc o unt c o sts?

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Ideas to keep acc o unt c o sts d o wn

    Co mb ine ch ecking and saving b alances to av o id m o nt h ly fees

    Save o n ATM fees b y using yo ur o wn b ank s mac h ines

    If yo u can t av o id an ATM fee, take o ut larger sums less frequently

    Use direct dep o sit f o r yo ur payc h eck o r g o vernment b enefits ch eck

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Ideas to keep acc o unt c o sts d o wn

    Ask yo ur lo cal b ank o r credit uni o n ab o ut acc o unts w ith free ch ecks

    Order fr o m a reputa b le mail- o rder c o mpany

    Ch eck w ith th e Better Business Bureau b ef o re b uying ch ecks fr o m a c o mpany yo u are n o t familiar w ith

    Write d o wn all transacti o ns and rec o ncile yo ur acc o unt s o yo u d o n t o verdra w yo ur acc o unt and incur o verdraft fees

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Standard o verdraft pr o tecti o nYo

    ur o

    verdraft transactio

    n is co

    vered if yo

    u pay a fee

    Th ere is a separate fee f o r eac h o verdraft transacti o n

    Yo u must give yo ur permissi o n (o pt in) to all o w o verdrafts o n de b it card and ATM transacti o ns

    If yo u d o n t o pt in, yo u can t b e ch arged b ut yo ur o verdraft de b it transacti o ns w ill b e declined

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Overdraft pr o tecti o n plans

    An o pti o nal b ank service called o verdraft pr o tecti o n waives o verdraft fees

    It can wo rk w ith a lo an o r line o f credit o r w ith yo ur savings acc o unt

    Fo r th e line o f credit, yo u must h ave a g oo d credit h ist o ryYo u w ill b e ch arged a small transacti o n fee wh en yo u o verdra w yo ur acc o untYo u ll pay interest o n funds fr o m th e credit line wh en yo u use th em

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Res o lving pr o b lems

    M istakes h appen!

    Bring issues o r err o rs o n yo ur acc o unt o r acc o unt statements to th e attenti o n o f yo ur b ank o r credit uni o nD o n t delay waiting too lo ng c o uld make a situati o n w o rse

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    S o lving an acc o unt pr o b lemCo ntact th e financial instituti o n as s oo n as yo u canWrite d o wn th e date o f all calls and th e names o f th e pe o ple wh o h elp yo u res o lve th e issueSend a summary letter (b y registered mail, receipt requested, o r b y email) to esta b lis h a paper trail o n yo ur pr o b lem (and keep c o pies o f email)O ffer a s o luti o n and a date b y wh ic h yo u h o pe to res o lve th e issue

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Escalating yo ur issue

    G ive yo ur b ank o r credit uni o n time to s o lve o r rep o rt b ack to yo u o n yo ur pr o b lem

    If yo u are n o t ab le to res o lve yo ur issue w ithyo ur b ank o r credit uni o n after a reas o na b le time, yo u can c o ntact th e instituti o n s regulat o r

    Call th e FD IC at 877 -275 -334 2 to find th e

    name and c o ntact inf o f o r yo ur instituti o n s regulat o r

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    No w yo u can grade us

    P lease fill o ut th e evaluati o n f o rm and h and it to th e trainer b ef o re yo u leave

    Th e inf o rmati o n h elps us pr o vide yo u w ith b etter pr o grams

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Co ngratulati o ns

    By attending th e Mo ney WI$E Banking Basics training, yo uve

    emp o wered yo urself to make g oo d decisi o ns ab o ut yo ur acc o unt needs.

    Money WI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

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    Money WI$E

    Visit m o ney- w ise. o rgfor additional information and to access

    free financial education materials