2011 aommunity and audience development oct nov visitor ...€¦ · audience (82% compared to 67%)...

Community and Audience Development Events October – November 2011 Visitor Profiling Report Melissa Bentley, Marketing Department December 2011 Contents

1. Summary of Results ............................................... 2 2. Methodology ...................................................... 2 3. Visitor Demographic comparisons CAD events & Overall V&A Visitors 3 4. Ratings of event ................................................. 4

4.1 Enjoyment of event ............................................ 4 4.2 Content of event .............................................. 4 4.3 Organisation of event ......................................... 4 4.4 Facilitators at the events .................................... 5

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4.5 Skills and Knowledge gained ................................... 5 4.6 Value for money ............................................... 5

5. Repeat Visitors .................................................. 5

5.2 In the last year how many times did you visit? ................ 6 5.3 Have you ever attended a V&A event before? .................... 6

6. How did you hear about this event? ............................... 6 7. Do you visit other museums and galleries? ........................ 7 8. Age .............................................................. 8 9. Gender ........................................................... 9 10. Origin .......................................................... 9 11. Ethnic Group .................................................... 9 12. Disability ..................................................... 10 Appendix 1: London Borough and Region Details ...................... 11 Appendix 2: V&A Events Attended .................................... 12 Appendix 3: What did you like most about the event you attended? ... 13 Appendix 4: Can you give an example of something new you learnt or did? ............................................................... 16 Appendix 5: Are there any ways that you feel this event could be improved? .......................................................... 18 Appendix 6: Any other comments? .................................... 20

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1. Executive Summary • Participants rated these 4 events highly, with good and very

good ratings at an average of 90% across all aspects of the 4 events

• The events attracted a more diverse audience than the V&A’s overall audience (2010-11 figures), 39% of participants at these events were from the BAME community compared to 14 % of the V&A’s visitors

• A large majority of the audience are resident in London, 84% compared to 26% of the V&A’s overall audience

• The events attracted fewer 16-24 year olds than represented in the V&A’s overall audience (4% compared to 17%) but more 25-34 year olds (31% compared to 17%)

• The events attract a very loyal audience. 80% of the audience had visited the V&A in the past 12 months, 30% had visited 5 or more times in the past 12 months. Over 50% had attended a V&A event before

• More females attended these events than the V&A’s overall audience (82% compared to 67%)

• The most frequent methods that participants heard about the events were word of mouth, followed by the V&A website, event leaflet or booklet and What’s On

2. Methodology A sample of 119 self-completion evaluation forms at four community and audience development events between 21st October and 19th November 2011. Details of the sample size from each event are below.

Frequen

cy Percent

People Get Ready 47 39.5

The art of burial 26 21.8

Postmodernist Identity 33 27.7

Spotlight on Africa and the

Diaspora

13 10.9

Total 119 100.0

As the results are drawn from self-completion forms they may not be truly representative of the audience at events as it will only include those who have chosen to complete the forms. This may mean people were moved to complete forms if they particularly enjoyed the event, wanted to comment or complain about the event or enjoy completing forms.

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3. Visitor Demographic comparisons CAD events & Overall V&A Visitors

CAD events Oct-Nov 2011

V&A Visitors 2010-11

n = 119

ORIGIN

Greater London 84% 26%

S.E. England 7% 12%

Rest of UK 9% 18%

Overseas 0 44%

GENDER

Male 18% 33%

Female 82% 67%

AGE

Under 16 2% 7%

16-24 4% 17%

25-34 31% 17%

35-44 19% 13%

45-54 23% 15%

55-64 14% 17%

65 and over 7% 13%

REPEAT VISITATION

Visited in last year 80% 36%

More than 1 year ago 13% 24%

First time 7% 40%

ETHNICITY (UK only)

White 61% 86%

BAME 39% 14%

DISABILITY

Yes (limiting) 3% 5%

No 97% 95%

Very

Poor

Poor Satisfacto

ry Good

Very

good

Enjoyment 0 1% 9% 38% 53%

Content 1% 1% 6% 44% 48%

Organisation 0 0 15% 35% 50%

Facilitators 0 0 4% 32% 65%

Skills and knowledge 0 1% 13% 40% 46%

Value for money 0 0 5% 16% 79%

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4. Ratings of event

4.1 Enjoyment of event

Poor

Satisfact

ory Good

Very

good

People Get Ready 1 7 14 23

The art of burial 0 0 12 14

Postmodernist Identity 0 3 13 17


Diaspora

0 0 5 8

Total (count) 1 10 44 62

Total (Percentage) 0.9% 8.5% 37.6

%

53%

4.2 Content of event

Very

poor Poor

Satisfact

ory Good

Very

good

People Get Ready 1 1 4 20 19

The art of burial 0 0 1 11 13

Postmodernist Identity 0 0 2 14 15


Diaspora

0 0 0 5 8

Total (count) 1 1 7 50 55

Total (Percentage) 0.9% 0.9% 6.1% 43.9% 48.2%

4.3 Organisation of event

Satisfact

ory Good

Very

good

People Get Ready 5 15 23

The art of burial 5 7 13

Postmodernist Identity 6 14 12


Diaspora

1 3 9

Total (count) 17 39 57

Total (Percentage) 15% 34.5% 50.4%

Overall Average 0 0 9% 36% 54%

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4.4 Facilitators at the events

Satisfacto

ry Good

Very

good

People Get Ready 1 12 24


Postmodernist Identity 1 5 27


Diaspora

0 5 8


Total (Percentage) 3.7% 31.5

%

64.8%

4.5 Skills and Knowledge gained

Poor

Satisfact

ory Good

Very

good

People Get Ready 0 9 16 17

The art of burial 0 0 13 12

Postmodernist Identity 1 6 9 17


Diaspora

0 0 7 6

Total (count) 1 15 45 52

Total (Percentage) 0.9% 13.3% 39.8% 46%

4.6 Value for money

Satisfact

ory Good

Very

good



Diaspora

0 3 10


Total (Percentage) 5.3% 15.8

%

78.9%

NB. Value for money was not included on all forms

5. Repeat Visitors

5.1 Have you ever visited the V&A before?

Frequenc

y

Valid

Percent

6

Vali

d

Yes 111 93.3

No 8 6.7

Tota

l

119 100.0

5.2 In the last year how many times did you visit?

Frequenc

y

Valid

Percent

Valid 0 11 10.4

1 17 16.0

2 25 23.6

3 9 8.5

4 9 8.5

5+ 35 33.0

Total 106 100.0

Missin

g

No

response

13

Total 119

5.3 Have you ever attended a V&A event before?

Frequenc

y

Valid

Percent

Valid Yes 62 53.9

No 53 46.1

Total 115 100.0

Missin

g

No

response

4

Total 119

6. How did you hear about this event? Frequenc

y % of visitors who heard about it in this way

% of total responses given

Programme / event leaflet / booklet 17 14.3% 11.9% V&A What’s on brochure 12 10.1% 8.5% Just came across it within the museum 6 5% 5.2% Word of mouth/recommendation from friend/ colleague

38 31.9% 26.8%

V&A e-newsletter/postcard 11 9.2% 7.7% V&A website 20 16.8% 14.1%

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V&A mail out 11 9.2% 7.7% Newspaper article/listing 3 2.5% 2.1% TV/Radio coverage 6 5% 4.2% Magazine article/listing 0 0 0 Social media 8 6.7% 5.6% Other 10 8.4% 7% Total 142* n/a 100% *Visitors could give more than option in response to this question, therefore total responses add up to more than 119 Newspapers Capita A Charity Social Media Facebook 1

Surfed for BHM events, film

festival in August.

1

Tweeted @ swcraftclub 2

Twitter 1

TV/Radio Colourful Radio x 4 Other An event in Stratford 1

Capital A arts (Homeless

project)

1

Contacted by email Janet

Brown

1

I work here 1

Invitation 1

Professional association 1

Southwark circle. 3

Staff 1

7. Do you visit other museums and galleries?

Frequenc

y

Valid

Percent

Valid Yes 109 95.6

No 5 4.4

Total 114 100.0

Missin

g

No

response

5

Total 119

Which Museums?

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The Tate 28

The British Museum 24

The National Gallery 16

The Science Museum 14

The National Portrait Gallery

11

The Natural History Museum

10

Royal Academy of the arts

7

Hayward Gallery 4

Courtauld Gallery 4

The Horniman Museum 3

The Museum of Childhood 2

The Imperial War Museum 2

ICA 2

Dulwich Picture Gallery 2

Barbican Gallery 2

Whitechapel 2

Design Museum 2

Museum of London 1

Fashion and Textile 1

Photographer’s Gallery 1

Jewish Museum, London 1

Many / all 6

Many – London 6

All National 2

Local museums 2

8. Age

Frequenc

y

Valid

Percent

Valid 11-15 years 2 1.7

16-18 years 0 0

19-24 years 5 4.3

25-34 years 36 31.3

35-44 years 22 19.1

45-54 years 26 22.6

55-64 years 16 13.9

65 years

plus

8 7.0

Total 115 100.0

Missin No response 3

9

g Prefer not

to say

1

Total 119

9. Gender

Frequenc

y

Valid

Percent

Valid Male 21 17.9

Female 96 82.1

Total 117 100.0

Missin

g

No

response

2

Total 119

10. Origin

Frequenc

y

Valid

Percent

Valid Greater

London

95 84.1

Rest of UK 10 8.8

Rest of South

East

8 7.1

Total 113 100.0

Missin

g

No response 2

Prefer not to

say

4

Total 119

11. Ethnic Group

Frequenc

y

Valid

Percent

British 56 47.5

Irish 2 1.7

Any other white

background

14 11.9

White Total 72 61.1%

Black British 17 14.4

Caribbean 10 8.5

African 3 2.5

10

Any other Black

background

1 .8

Black Total 31 26.2%

White & Black African 1 .8

White & Black Caribbean 4 3.4

Any other mixed

background

4 3.4

Mixed Total 9 7.6%

Asian British 1 .8

Other Asian background 1 .8

Total Asian 2 1.6%

Chinese or Chinese

British

1 0.8%

Other ethnic background 3 2.5%

Total 118 100.0

No response 1

Total 119

12. Disability

Frequenc

y

Valid

Percent

Vali

d

Non-limiting 3 2.5

Limiting 4 3.4

No 110 92.4

prefer not

to say

2 1.7

Total 119 100.0

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Appendix 1: London Borough and Region Details London Borough Brent 4

Bromley 1

Camden 3

City of London 2

Ealing 5

Enfield 1

Greenwich 1

Hackney 4

Hammersmith & Fulham 3

Haringey 1

Harrow 1

Islington 2

Lambeth 8

Lewisham 7

Merton 1

Newham 1

Richmond 1

Kensington and Chelsea 3

Southwark 4

Sutton 1

Tower Hamlets 1

Waltham Forest 3

Wandsworth 5

Westminster 2

Region Cambridge 1

Dorset 1

Hampshire 2

Sheffield South

Yorkshire

1

Somerset 1

South West 2

Wales 1

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Appendix 2: V&A Events Attended 58 respondents gave details of what events they had attended at the V&A in the past A fashion show. 1

African 1

African Jewellery Making 1

Albums post modernism 1

Art for Art's Sake 1

Barry Norman on Beauty 1

Been to several exhibitions 1

Black heritage films 1

Black Style 2

Cetld conference 1

Children's, ages ago 20 1

Course in Japanese art history, talks/study

days o

1

Couture to Culture 1

D&AD Creative Education 1

D&AD, Chinese Graphic 1

David Adjaye, Loads 1

Designing the Decades 2 1

Diane Arbus 1

Evening talks 1

Evening talks and V&A course 1

Exhibition openings 1

Experimental Food Society 1

Fashion etc… 1

Film evening (years ago). 1

Friday Lates 3

Grace Kelly 1

Guided tour 1

History of Magic 1

Iranian Films 1

Jain Religion 1

Kulture 2 Kourture 1

Lady Diana's Clothes 1

Leonardo Da Vinci 1

Lion Iron Lion 1

Loads 1

Mainly too expensive 1

Many 2

Many study days and seminars 1

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Mashed ball 1

Modernism 1

Most of them 1

Other events in 'Post Modernism' series and

Friday

1

Photoshop and print skills 1

Private Eye and Grayson Perry talk 1

Quilts 1

RCA, talk on Private Eye 1

Several 1

Shadow Catchers 1

Talawa Play - Colored Museum 2

The aesthetic of beauty 1

Theatre event and Friday Late. 1

Various exhibitions 1

Workshops Fabrice 1

Appendix 3: What did you like most about the event you attended? People Get Ready

Everything I attended, 3 films, Bloodah go run, Black panthers & step forward I gained insight into the staying power project that I didn't have before Speaker is very knowledgeable and articulates her subject very well. Relevant and about my history. The panther presentation. Poster making workshop. The art workshop. Very informant about the Black presence. The importance of the archives. Encouragement from facilitators, material available. Creative participation. I enjoyed the music and variety of exhibitions to attend. Saw two very good films, black panther film and blood an go run. Seeing films that I have never seen before. The cultural relevance. It was like going down memory lane, the racist way of life! Then the police were awful, I had forgotten how bad. The speakers in the people get moving session. Sound, style, sex talk. E-mail. Diversity Black Panthers. The reggae soundtrack. Films. The end result is wonderful for everyone, regardless of skill level. An interactive experience that I haven't seen since school (I'm 40 now) brilliant. Professional interviewer and great atmosphere during talks with guests.

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I had the chance to see what it was like living in Brixton in the 70s for black people. Their lifestyle, clothing and the way they used to socialize. Vibrant, colourful, refreshingly different and varied. It reminded me of my self, it was like belonging to the past. Very honest brave account of the times. I liked the interview with the main girl.

Sound, style, sex talk. The relationship between punk and reggae and the political and cultural messages that were giving. Balance Fun helpful and inspiring. RCA lectures and sound, style, sex. Loved the art work, putting things together. Completely hands on. The films were very enlightening and the footage was a pleasure to watch. Speakers in the sound, style, sex talk. It was relational, it roused cultural social political awareness of my childhood, it recited and added. The speakers were very interesting. Speakers, venue, talk really good. Step forward youth, the youth were brutally honest. Footage.

The Art of Burial

Learnt new things about something we must all do one day. Good variety of academic and topical. Diversity of talks. Cross geographical and passion about subjects. Ecopod info. The variety of geographical area covered. The level of scholarship on display, we don't often meet curators and great to see them come out of the cupboard. I liked the variety of the speakers and the different practices and ideas they bought to it. Morning sessions. Quality of speakers and range of subjects, very enthuastic and accessible. The variety of subjects covered. Variety of cultures included, quality of visuals. Range of speakers, linked in with current exhibition at V&A so could see objects. Variety. Interesting subject. The diversity of speakers and topics. Variety. Variety of cultures highlighted. Extent and variety. Dr Julian Litton. Julian Litten very knowledgeable and entertaining. Jack Bell very interesting angle. Variety learned. The variety of content and speakers. Comparative aspect of regarding one topic in different times and cultures.

Postmodernist Identity

I have not yet seen the exhibition.

It was educational for me, I now have a good overview of the development of Art and Design in second half of the 20th century. I will look at the period with a new

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awareness.

An open debate questioning the relevance and identity of modern/post modern art movement. Motivation, conditioning, driving force. Connecting art and politics and sociology. The quality and scope of the debate. Diversity and contradiction of point of views. The lecture and replies from Mike Gonzalas. Please ask him to come back. The presentations. Listening to Professor Gonzalas. Stimulation and different ideas. Debate! Level of participation and discussion. It was incredibly personal and relevant to my identity. The content. The discussion. The different point of view of the speakers. The readiness to question the integrity of the exhibition. Very refreshing and encouraging, more of these please! The debate itself, its more interaction of thoughts. The depth of knowledge and great efforts to answer some very complex questions. Debate x2 Subject covered. The dialogue between two different point of views of Oliver and Mike. The debate became rich because of this. The fact that some light was shed on this ambiguous period for me. I am just beginning to learn about post-modernism and loved some of the arguments put across by the speakers and audience of which there were many. Learning I knew nothing about it. About hour to decide, now is now and future. The enthusiasm and variety of participants (audience). The stark contrast between the presenters. Variety of speakers. Discussion of speakers. Great speakers inviting good responses from the audience. Content and debate. Unexpected, but very informative content.

Spotlight on Africa and the Diaspora

The talks related to the objects and the variety of activities. Theatre costume plat mands. The carnival lyric writing inspired by the cloak. Overall an excellent variety of events. Relaxing good atmosphere, unusual content. The music band and the information on beads trading industry, trading takes back to 15th century. Learning to use the computer and new facts. New knowledge and new skill in photography and computer. The interactive and participative nature. The music. The malik amber tour by Avril Itorsford and beads talk from Kandace Chimbiri. Speaker's enthusiasm and level of knowledge on subject.

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Appendix 4: Can you give an example of something new you learnt or did? People Get Ready

I know want to learn how to sign Black cultural archives. How punk and reggae amalgamated. Cut out stencil work and paint rolling, great fun. Cutting and making stencils with paint. About the music and racism in the 70s, 60s teddy boy, N front. I realized the culture of the black community in the 70s in more depth. College and printing. I learnt information about John Letts and the presence of black gay artists in the UK. More knowledge about black panther programme.

Legacy of the black panthers I have heard of some of the educational programmes. But nothing to the extent of their reach. Learnt a lot about the influence of black music on punk rock and the political times of the 70s, 80s and 90s. No - we already knew as we lived in that time. Music the struggles of steel pulse and the other side of rock against. Reggae group playing consistently with posh groups. Excellent historic video footage of New Cross. 1981 I haven't used PVA glue for 15 years! The black panthers, not knowing they helped people so much. Britain hasn't changed so much over the past 40 years. Graphic font style. Everything, technique application from beginning to end. Stepping back in history, personal accounts of life and experiences.

I learned more about fashion style of black people in this period and I was surprised to see how proud they are about their origins. And by the fact that they don't see themselves as British even though they were born in the UK. Relationship between BCA & V&A. We lived it. Did not realize that they had black teachers back then! As above. Amount of images available and where to access them. Printing techniques. Putting together a poster with a powerful meaning, strong image. Effect of ink on the roller/ghost image. I learnt about the black panthers, something I knew nothing about until today. Eric Clapton said Moseley was right!

Did not know about the relationship fusion between punk and reggae, music and the message behind it, amazing!

Learnt a lot about the punk/rock/reggae history. Did not know steel pulse was from Birmingham. Eric Claptons's agreement with Enoch Powell's speech. I didn't know that Eric Clapton endorsed Enoch Powell's rivers of blood speech.

I've learnt that nothing has changed regarding racial tension with the police, social injustice and poor standard of education in inner city schools. People's feelings. Not much I'm 54 so I actually lived it.

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The Art of Burial

Shroud burials, ecopods. Did not know about Chinese burial. Chinese tomb. Ghanaian subject. Ecopod. Having lived in both the Middle East and China, I still learned a great many new things. Tails about Middle Eastern and Chinese ancient burials. Ghana the coffins and practice. Lots, particularly about China and Iran, Julian Lilten was brilliant! Islamic popular culture. Understanding iconography, integral meaning from objects. Ecopod. Princes Dai excavation. Ghana! Amazing. Burial in sub sahara Africa. Chinese burial artefacts, Muslim imams. Religion and politics, ecopod manufacture. History of funeral industry. China. African coffins and Chinese burial practise. Coffin camels to shrine cities! Wow! Ghanain coffins! Brilliant.

Had no previous knowledge about coffins in Ghana. Learned about how different interpretations of the same object come about and are justified (Chinese site).


I have never considered the issues discussed, equality etc. in relation to art. Especially this period of (among other issues) superficiality, reflection of pop culture etc. Listened to the experts on modern/post modern art. Greater consideration of the cultural ambiguities of post-modernism. That modernism is still alive and it has not ended. Too many to list.

0 Postmodernism ideas and politics. No. I haven’t thought before about post modernism . Participation in a factual debate. What post modernism thinks it is? That I need to study more art history and social history, very inspirational. Relation of subject to capitalism. The connection of mask and postmodernism. Extending my thinking beyond the object and it's place and space. looking at postmodernism as of 1965 political movement in Italy.

The Queen asked the LSE for an reason for which we are in the mess we're in. LSE replied they didn't know. The history, context of the time. It made me wonder if we are stuck in the moment of postmodernism what will be next? If anything, but that said it left me with a sense if hope, which I didn’t think I'd be walking away with. Exploding buildings for photographic effect. More what postmodernism means etc.

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Linking history to art is necessary. How I experience the art is generational. It is so important that our meetings around art has to be intergenerational. Economic socialism! Opened my mind and other ways of thinking about postmodernism. Example of design and artefacts all feelings and non written participants. My roots are in Marxism. Postmodernism! Metropolitan Indians.


Found out about 'work houses' in contemporary UK in Billy Waters group. The above. Africa dance moves. Cutting out on the computer. Take picture and put it in a gallery computer. Visiting a calypso. A new style of African music. History and background of St Maurice.

Appendix 5: Are there any ways that you feel this event could be improved? People Get Ready

Involve other ethnic groups for their input The lighting of the screen a bit bright for me Next should be on Malcolm X, more please. No. None. Technical improvements on the sound and subtitles of the archives. Bit of context and poster history power. Not that I can think of other than some of the other things I would have liked to attend clashed. Publish the programme of events online as well, more money spent on marketing. Q&As after each presentation, while their discussion was still fresh in the mind. I’d have preferred talk programmes to run after each other, as I did not want to miss the overlapping talks. Better publicity for the event. More still photography. Wanted to see more but many clashes. Louder music. 1, introduction, 2, better sound. Maybe a fabric letter in African textiles could be available to collage on. It was rushed due to the museum. Advertised more to fill up the auditorium, particularly amongst young people.

It would have been nice if someone had introduced the content of the video. Giving audience an insight about it, (I had the programme) but hearing about the event from a human voice is always better. Refreshments: Caribbean rum cake. A talk would have been interesting. Drink provided (water). Giving it more time, not just an evening!

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Heating in room. I found it very enjoyable. More tutors, larger projects. More encouragement to dance and socialise near the DJ area. Yes, hold over 2 nights minimum. Please run again, take this to schools/colleges. Yes, it was poorly advertised and should have been marketed during the summer holidays. More footage. A discussion on perspective for younger audience.

The Art of Burial

Repeat more often. I would like to have been able to see some objects and perhaps a handling section.

Having travelled a long way I started out early. Coffee on arival would have been appreciated rather than having to wait until nearly midday.

Provide lunch at optional extra cost. Online resources, recorded talks and downloadable content. No, it was good. Slightly closer focus on the topic. Better introduction, bit of context. Just more of them and better advertised. Morning session seemed less relevant, Marilyn should have provided better overview and guidance to the day. E.g why were presenters chosen and what were the common themes. Not starting at ten when we had to wait outside building until 10am. Artefacts to see and handle.


More hot coffee, otherwise excellent.

For 'discussion' part, put chairs in half circles or concentric circles, otherwise it remains a series of individual speakers, not a discussion.

Air-conditioning please far too hot. Will there a be a response on this seminar? So many excellent points made by Mike G. Some people in the audience were very long winded and confused in their presentation of ideas. More food. Longer. More of them. Please turn the central heating down. Have more people debating, an artist, designer, art historian and architect.

Perhaps a way of bringing back the debate to the core of the argument in order to avoid us going into tangents. More speakers.

Longer, it could have been longer and had another speaker. Speaking about style, image, identity and minority groups. More biscuits or sandwiches. More discussion focus on the content i.e V&A exhibition, not economic socialism. No. Milk and biscuits ran out! More milk for coffee. More seminar like this would be appreciated. Televised, more people need to know!

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Excellent interactive and inspiring. Better introduction and information on bands. No! It was excellent. Make more advertise about the activity in the museum.

0 Wish I'd known more about it before. I am not sure.

The guided tours should be repeated to give people the opportunity to do both two. I was only able to do one because they clashed. Ways to facilitate orientation various events and wider publicity for more events please.

Appendix 6: Any other comments? People Get Ready

Lovely helpful ladies who instilled the confidence to make me get creative. Joyful. Excellent 8pm talk Sound Style, Sex Think. In particular about the Black British gay singer David McAlmout. Excellent facilities and talks.

I would like to buy 'legacy of black panthers' [email protected] A discussion would have been good. Very friendly staff.

Came to the kid's African jewellery session, run by this same group and it was fabulous. My daughter loved it. Enjoyable and fun 10/10.

It would have been nice to specify if the video is available online and maybe give an address or a link on how to find it. Apart from Black History Month, need more of black British history with Liverpool, Birmingham etc… Wanted to speak with others. No. Publicise more widely, engage all black people around the nation. Very enjoyable. I would welcome more events like this, about other cultures and races. Better publicise event. Quality deserves better marketing and more time please!

Good selection of things to dip into too. The Art of Burial

Fantastic and stimulating day. Ecopod talk, felt more like a sales pitch. Do more of there 1 day courses. Liked the fact that the lighter topics were kept for the afternoon when people get wearier. Don't want to fill in this form, too long. Loved it!

Fascinating day superb value.

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Sound engineering continues to be appalling, either way too loud and quiet. And perhaps send presenters on basic presentation courses.

I would have liked an additional break or lunch earlier to miss the crowds. Too much information requested!


The discussion was fascinating, not just the speakers but also contributions from audience members ( two in particular).

Please have mics for question time. Very difficult to hear Oliver - no projection and audience questions often unable to hear, so frustrating.

I would like questions to be more succinct. Hope there will be more similar events. Will come again. Very enjoyable and good to be amongst like minded people. Refreshments break could have been longer. Please manage the questions more actively, some questions became lectures without critique.

More of debates.

Also more about the corruption of money. Very good.

It is a friendly atmosphere, intimacy enhances desire to engage in debate.

A very big thank you and please host more and more! Very good event otherwise.


The people were very nice. More educational/historical content. No.

Excellent but I wish to see more in the future.

2011 aommunity and audience development oct nov visitor ...€¦ · audience (82% compared to 67%)...

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