2011 2012 annual report - parking & transportation2011 - 2012 annual report 12 permit prices...

20112012AnnualReport

2011 - 2012Annual Report

2

INTRODUCING CAR SHARING

Since the car share program’s arrival in early 2011, the success of Zipcar on campus has blazed the trail for Austin Zipcars. This program lets students, faculty, and staff access Zipcars around campus that can be reserved by the hour or day, and gives the com-munity yet another reason to leave their cars at home. In its launch, the program included eight cars in three campus locations, expanding to nine cars in four locations by the summer of 2012. Zipsters were all over campus, as 661 university students, faculty, and staff became Zipcar members.

Alternative Transportation

BUS RIDERSHIP STATISTICS

BUSES 09/10 10/11 11/12

E-Bus 230,275 208,114 215,305

Mainline 2,369,740 2,580,934 2,623,808

Shuttles 5,359,496 5,255,502 4,639,440

TX EXPRESS 09/10 10/11 11/12

Dallas 3,463 2,913 3,645

Houston 2,694 1,797 1,712

San Antonio — 195 484

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Parking & Transportation Services

Alternative TransportationALTERNATIVE VEHICLE STATISTICS

09/10 10/11 11/12

Carpool-Members 1,079 1,109 1,116

Carpools 420 430 430

Car Share Members — — 661


4

GARAGE PARKING INVENTORY

SPACE TYPE 09/10 10/11 11/12

D 101 101 101

U 36 36 36

5 Minute 43 43 43

Standard 7,979 7,979 7,979

TOTAL CAPACITY 8,159 8,159 8,159

Garage Parking

5


IMPROVED GARAGE PAYMENT OPTIONS

Garages across campus upgraded pay machines last year to meet Payment Card Industry (PCI) compliance. Along with the upgrade, communications were improved, credit cards processed faster, and security was increased. Customers in Brazos Garage also got added convenience with two new pay-in-the-lane stations at the gate. These stations joined the other nine pay-in-the-lane stations throughout eight garages, where customers can have a drive-thru experience when processing their tickets.

GARAGE CUSTOMERS

09/10 10/11 11/12

Cashier 463,683 389,025 380,198

Pay Station 160,397 253,595 257,812

Share Pass 73,233 62,201 58,679

Event 99,864 57,121 48,904

TOTAL 797,177 761,942 745,593


6

BIKEUT

BIKE REGISTRATION 09/10 10/11 11/12

New 2,967 2,626 2,355

Active 10,813 11,563 10,903

BIKE PARKING 09/10 10/11 11/12

Lockers — 64 64

Racks — 476 554

TOTAL CAPACITY — 4,386 4,802

BIKE AUCTION 09/10 10/11 11/12

Number for Auction 199 161 162

Number Sold 177 138 156

High Bid — $300 $250

Average Bid $67 $60 $43

TOTAL SALES $11,802 $8,260 $6,800

BIKEUT ADDED AMENITIES

Overcrowded racks were eased with the addition of 78 new racks across campus by PTS’s BikeUT. These racks added enough space for over 400 more bikes. Along with space, ten of the new racks included air pumps so cyclists could keep their bikes riding any time of the day or night. The new Dero Fixit station also allowed bike maintenance at the community’s convenience. Located on Speed-way Plaza, near The Kickstand bike hub, cyclists could now hang their bike from the stand and access at-tached tools to make repairs 24/7.

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BikeUT


8

FLEET OFFERS ALTERNATIVE FUELS

With an eye to the future, fleet com-pleted a grant-funded project to convert one of the university fuel tanks from unleaded gasoline to E85. Since the conversion, the university has reduced its carbon footprint and emissions with over 50,000 gal-lons of E85 dispensed. Along with the E85 project, the fueling stations at Manor Rd and Pickle Research Campus were upgraded from rusted 1950s era pumps to modern facilities worthy of a world-class university.

9


FLEET № OF UNITS

VEHICLE TYPE 09/10 10/11 11/12

Passenger Cars 38 37 37

Heavy-Duty Trucks 20 19 19

Sport Utility Vehicles 79 81 84

Cargo Vans 67 65 69

Light-Duty Trucks 185 186 177

Light/Medium Trucks 94 98 96

Medium-Duty Trucks 33 32 31

Mini-Vans 84 85 76

Buses < 15 Passengers 1 1 1

Buses < 29 Passengers 1 1 1

TOTAL 602 605 591

FLEET AVERAGE AGE IN YEARS

VEHICLE TYPE 09/10 10/11 11/12

Passenger Cars 6.30 8.68 7.90

Heavy-Duty Trucks 10.27 17.10 17.81

Sport Utility Vehicles 7.38 7.84 8.56

Cargo Vans 8.35 8.05 8.56

Light-Duty Trucks 9.45 9.74 9.55

Light/Medium Trucks 9.83 9.86 10.81

Medium-Duty Trucks 11.64 12.70 12.97

Mini-Vans 10.27 10.20 10.41

Buses < 15 Passengers 7.94 9.00 10.00

Buses < 29 Passengers 14.96 15.00 16.00

TOTAL 9.18 9.72 9.96

Fleet


10

FOCUSED ON CUSTOMER SERVICE

The enforcement team interacts with more people daily than any other part of PTS. Whether greeting people enter-ing campus at the kiosks, assisting someone with a dead battery, or han-dling the delicate interaction of placing boots and issuing citations, customer service is all part of the job. In the past year, enforcement started monthly training sessions for regulations, equipment usage, and auto assistance calls; cross training between kiosk guard and enforcement duties; and a monthly employee recognition program to keep a customer friendly face for PTS employees on the front line.

APPEALS

09/10 10/11 11/12

Upheld 3,335 3,138 3,474

Reduced 2,654 3,012 1,958

Warning 1,340 1,479 1,943

Voided 109 108 103

CITATIONS

09/10 10/11 11/12

Paid or Resolved 31,664 31,185 25,146

Unpaid or Unresolved 5,092 4,219 6,323

TOTAL 36,756 35,404 31,469

Enforcement

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Enforcement


12

PERMIT PRICES

PERMIT TYPE & DESCRIPTION 09/10 10/11 11/12

A Faculty/Staff—General Surface $138 $138 $138

ANEvening Shift Employee—Garage $60 $60 $60

Evening Shift Employee—Surface $30 $30 $30

C Student—General Surface $110 $110 $120

C+ Student—Surface & Evening Garage $170 $170 $180

DFaculty/Staff with Disabilities $138 $138 $138

Students with Disabilities $110 $110 $120

E Exercise/Gym Member $108 $108 $108

FFaculty/Staff—Lot Specific $464 $464 $464

Faculty/Staff—Garage Specific $408 $408 $408

F21 Athletics Faculty/Staff $775 $775 $775

F99 Dean $775 $775 $775

FDP Departmental $464 $464 $464

M Motorcycle $66 $66 $69

N* General Evening Surface $36 $36 $36

N+ General Evening Surface & Garage $60 $60 $60

O Administration $775 $775 $775

R

Student Univ. Resident—Fall & Spring Semesters for Manor Garage $677 $677 $677

Student Univ. Resident—Fall & Spring Semesters for San Antonio, San

Jacinto, Speedway, Or Trinity Garage$705 $705 $705

Student Univ. Resident—Fall & Spring Sem. for Brazos or 27th St. Garage $743 $743 $743

Student University Resident - Single Semester for Manor Garage $376 $376 $376

Student Univ. Resident—Single Sem. for San Antonio, San Jacinto,

Speedway, or Trinity Garage$392 $392 $392

Student Univ. Resident—Single Semester for Brazos or 27th St. Garage $413 $413 $413

Student University Resident—Summer Garage-Specific $170 $170 $170

S

Student Commuter—Annual Garage-Specific $602 $602 $602

Student Commuter—Single Semester Garage-Specific $287 $287 $287

Student Commuter—Summer Garage-Specific $131 $131 $131

T Temporary Varies Varies Varies

TDFaculty/Staff with Temporary Disabilities $12/mo $12/mo $12/mo

Students with Temporary Disabilities $10/mo $10/mo $10/mo

U University Vehicle $0 $0 $0

V Vendor $464 $464 $464

VIP Vips $10* $10* $10*

VSP Visitor Scratch-Off (valid for one day each) $5 $5 $6

*paid by department requesting

Statistics

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PERMIT SALES

FACULTY & STAFF PERMITS 09/10 10/11 11/12

A 4,689 4,555 4,603

AN 250 257 267

D 309 296 299

F (garage) 4,493 4,459 4,369

F (surface) 1,769 1,780 1,790

F21 94 99 93

F99 16 17 18

M 484 509 486

N 45 69 126

N+ 82 166 148

O 78 75 77

TD 395 380 364

SUB-TOTAL 12,704 12,662 12,640

STUDENT PERMITS 09/10 10/11 11/12

C 5,627 5,361 5,143

C+ 1,337 1,252 1,191

D 80 78 93

M 597 577 549

N 231 253 298

N+ 875 1,007, 1,180

R 1,710 1,739 1,553

S 2,688 2,965 2,903

TD 42 23 32

SUB-TOTAL 13,187 13,255 12,942

OTHER PERMITS 09/10 10/11 11/12

D 18 5 12

E 390 392 388

FDP 380 250 249

M (non-affiliates) 15 4 18

N (non-affiliates) 8 8 9

N+ (non-affiliates) 28 17 18

T 1,726 1,860 1,627

TD 42 23 32

U 375 351 349

V 93 96 98

VIP 184 198 218

VSP 3,315 2,623 2,471

SUB-TOTAL 6,574 5,827 5,957

TOTAL 32,465 31,744 31,070

Statistics


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PARKING INVENTORY

SURFACE 09/10 10/11 11/12

A 1,015 977 1,038

C 886 887 865

D 399 394 440

F 1,738 1,785 1,605

F99 17 17 19

M Zones 31 30 29

O 61 57 59

Longhorn* 2,001 1,960 2,000

Loading Zone 207 216 214

Meters 50 54 54

Official Visitor 478 483 479

Other 369 421 409

U 447 435 440

SUB-TOTAL 7,699 7,716 7,651

GARAGE 09/10 10/11 11/12

D 101 101 101

U 36 36 36

5-minute 43 43 43

Standard 7,979 7,979 7,979

SUB-TOTAL 8,159 8,159 8,159

TOTAL 15,858 15,875 15,810

* available for use to any UT permit holder

FINANCIAL HIGHLIGHTS

REVENUE 09/10 10/11 11/12

Garage Parking $9,516,818 $9,763,119 $9,760,882

Surface Parking $4,062,042 $3,628,466 $3,625,379

Other—Vending, Events, Misc. $3,033,774 $3,478,409 $3,738,305REVENUE-TOTAL $16,612,634 $16,869,994 $17,124,566

EXPENSES 09/10 10/11 11/12

Salaries & Wages

A/P $412,566 $440,317 $458,631

Classified $3,364,117 $3,454,374 $3,487,006

Wages $905,953 $742,082 $735,966

Fringe $1,135,814 $1,173,387 $1,264,635SALARIES & WAGES-TOTAL $5,818,450 $5,810,160 $5,946,238

ExpensesCapital $553,469 $542,154 $324,723

Operating $8,021,594 $8,199,046 $9,958,168

EXPENSES-TOTAL $14,393,514* $14,551,361 $16,229,130

NET INCOME $2,219,120* $2,318,633 $895,436

ANNUAL DEBT SERVICE $6,144,063 $6,358,098 $6,336,045

* $1,716,969.21 outstanding debt shuttle bus services. Due in August 09/10 not billed

Statistics

15


STAFF STATISTICS

GENDER FULL—TIME PART—TIME

Male 81 43

Female 25 59

ETHNICITY FULL—TIME PART—TIME

White 66 27

Hispanic 20 31

Black 13 33

Asian 2 7

Native American 2 0

Not Given 3 4

VENDING ROYALTIES

09/10 10/11 11/12

Coke $142,400 $161,003 $155,181

Pepsi $67,400 $61,508 $60,607

Canteen $86,249 $26,845 —

Lone Star $7,084 $1,517 —

McLiff — $63,594 $116,307

TOTAL $303,133 $314,467 $332,094

Statistics

2011 2012 annual report - parking & transportation2011 - 2012 annual report 12 permit prices...

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