201004 lg cns_brochure
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TRANSCRIPT
www.lgcns.com/en
| 2010 | lg c
ns
Leading gLobaL iT ParTner
convenient
joyful
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ond
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at m
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Lg C
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ities
and
act
ivel
y hy
brid
izin
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-bas
ed s
olut
ions
with
pro
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ness
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els.
Thi
s is
the
way
Lg
Cn
S se
es it
self
beco
min
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g iT
par
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, thi
s is
the
timel
ess
prom
ise
for
its c
usto
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enjoy a brimming Cup of Convenience.
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Our advanced IT services help speed up traffic flow.
Co
nve
nie
nT
Life
STyL
e
To Bring Convenience in People’s Lives
beijinians get to work faster than ever and traffic flow has been greatly improved in Seoul. instead of waiting in line to buy a
transit ticket, commuters have the time to read a newspaper, enjoy their morning coffee, or start working out. The automated
fare collection system, transit card system, and other innovative solutions developed by Lg CnS help its customers to provide
fast and accurate transportation services. With Lg CnS, traffic flow and travel speed will be dramatically increased.
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adva
nC
ed L
ifeS
TyLe
See How the future Starts Today.Our u-City solutions help create the futuristic lifestyle that people dream of.
To Help People Live Their Dreams
Students can stay at home and get overseas college lectures. anytime anywhere, patients can receive a diagnosis and
businessmen continue to work while on the go. because the iT infrastructure links homes, schools, offices, and roads between
cities and countries to allow a ubiquitous information environment. our unique blend of ubiquitous solutions, encompassing
u-City and u-Health systems, allows u-Life environment and improves the competitiveness of municipal administration. With
Lg CnS, a bright future is just a fingertip away.
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Make a Splash with a School of fish. Our visual entertainment solutions represent the amazing virtual world.
To Deliver Joy and Sparkling Moments
The number of tourists is increasing sharply each year whether in Las vegas, U.S.a., or in Melbourne, australia. The cheers
of spectators soar up from “Quest field,” the home stadium of the Seattle Seahawks, and from Cairo Stadium. because video
display systems can spread a sapphire blue ocean across downtown areas or a variety of vivid visual entertainments throughout
grandstands. our video display solutions represent full-palette images and light effects that create amazing spaces beyond
imagination. With Lg CnS, the world shimmers with joy and sparkling moments.
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The best iT Partner, Making dreams Come True Together with our Customers
Since our founding in 1987, Lg CnS has made continuous efforts to become the best customer value-creating
iT partner in the world. We have carried out countless successful projects by developing new technologies a
step ahead of the changing trends and by providing optimal solutions that satisfy the needs of our customers.
We are now recognized around the world as a leading iT partner, displaying outstanding performance
throughout the industry. The unconditional support our customers have shown us, combined with our passion
for customer value, has enabled us to sustain our growth and lead the Korean
iT service industry for more than 20 years.
recently, as the convergence of iT with various other industries accelerates,
changes are being made more frequently and competition has become
intense. nevertheless, even in times of such changes, Lg CnS is striving to
create new growth opportunities for our customers based on our competitive
expertise. our struggle to become no. 1 in the business convergence market
and our endeavors to become a truly global company with the strengthening
of our overseas operations, are all efforts that are being made to provide
more value to more customers.
Lg CnS is now making progress towards a new dream, a dream of becoming
a lasting company that can achieve sustainable growth together with our
customers. in order to make this dream real, we plan to concentrate
our efforts on becoming globally competitive by enhancing our service
capacities and establishing a foothold for growth that will help us lead
the future market. We will also strive to create an organizational culture
that respects human dignity, where employees may make full use of their
abilities and develop their dreams. Jeong-do Management, which aims to
uphold fundamental principles under all circumstances, will act as a sturdy
foundation for achieving that dream.
Customers are always the foundation for our values. Therefore, our
philosophy of placing customer values above all else is not a challenge that
needs to be overcome but it is our fundamental conviction. With customers
always at our heart, Lg CnS will advance to become a true global no. 1
company by leading the market through innovative value and customer-
centric restructuring of our systems.
Thank you.
dae-hoon Kim President & Ceo
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viSi
on
& b
ran
d id
enTi
Ty
vISIOn
BranD IDenTITy To Maximize value of Customers
When it comes to a corporate image, brand identity is the first thing that comes up in customers’ minds. Therefore,
our brand identity was renewed to better manifest our public image. The main concept is that our professionals
are dedicated to maximizing value of our customers based on customer-centered mindset and willingness to lead
customers.
Becoming a most-trusted IT company maximizing customer value calls for various positives attributes. These include
the offering of optimized IT solutions packed with convenience and stable features, the creation of new technologies
backed by extensive experience and insight. It also calls for refined management practices with unwavering passion,
no matter what lies ahead. as we build trust and respect, we will keep turning our promises into reality.
as we constantly pour energy into becoming the best IT professional, IT service provider, and IT brand in the world, we
believe that our customers will enjoy increased value and success sooner than expected.
To become a Leading Success PartnerBased on more than 20 years of experience in system consulting and building, LG CnS aims to become the no. 1
company and a representative figure in the business convergence market. This goal is within our grasp, as LG CnS is
already taking positive steps toward the global market with its steady growth as the domestic IT service leader in Korea.
We will focus above all, on upgrading our competitive edge. By providing more platform-based services, enhancing
manufacturing processes, innovating productivity, and improving profitability, we aim to strengthen our core
competencies while developing new competitive edge at the same time.
Our next step will be to create a new foundation for growth. We will develop future growth engines by closely
cooperating with our affiliates while developing new IT technologies and adopting new business models. In addition,
we will expand our overseas market share by implementing differentiated strategies in our operations.
along with these goals, we will continue to invigorate our culture of respecting human dignity by establishing a self
initiating-learning culture that can help employees develop their abilities and competitiveness, and by focusing on
creating a pleasant working environment, ideally balancing life with work.
a healthy partnership does not grow in
a day. For a partnership to grow, efforts
must be poured into mutual success on
a long-term basis that will develop close
bonds with trust.
-
Jae-Pil Park | business development Specialist |
Public/SoC business division, U-engineering business
Unit, g-engineering business group, new & renewable
energy business Team
-
Ji yeon you | research & development analyst |
Solution business division, r&d Unit,
Mobile Technology Team
as user friendliness and stability are
the most vital features in IT systems, we
make sure to provide our customers the
most convenient and stabilized systems
possible.
I am proud to abide by ethical practices as
much as I am proud to be an IT professional.
I will do the best I can do to build customer
trust by strictly following our management
principles.
a passion for customer-driven excellence
is imprinted in our corporate Dna.
We are always ready to jump start
whenever and wherever there are
customer needs.
-
Kim, eun Jeong | Convergence PM Senior |
Public/SoC business division, Public/SoC business SoC
Service group, U-engineering Support Team
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Jin, Choong youl | business Planning advisory Leader |
Public/SoC business division,
external Cooperation Team
To rise to the Top as a global iT PlayerLG CnS, which has been leading the Korean IT service industry, is now ready to spread our wings worldwide.
In line with aggressive global management strategies, we have launched overseas subsidiaries and r&D centers in key locations,
scaling up our services in the Middle east, asia, america, europe, africa and Oceania.
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Global Management
Strategic Global expansion and Growth
The top most priority for Lg CnS in conducting global operations is not short-term performance
improvements but long-term strategic value. in China and Southeast asia, we are known for
delivering outstanding iT-based public service systems, including the e-government system. in
the United States and european countries, our exploration goes into full swing, especially into
marketing specialized business areas including the Led display area. as a way to sufficiently
compete with global peers, we renovated inside and outside management structures, including
the implementation of a matrix organizational structure, thus improving quality, productivity,
and work efficiency.
extensive regionalization and Outsourcing
We carry out aggressive global management centering on seven subsidiaries launched in China,
india, the US, europe, indonesia, brazil and Japan. The US and China iT centers serve as our
outposts in dealing with iT demands of Korean enterprises overseas and foreign enterprises
in Korea, while at the same time enhancing the regionalization of job tasks, personnel,
and marketing. The China and india r&d centers are making headway in regionalization in
developing new systems and scaling up sourcing networks that will further strengthen our
competitiveness in quality, delivery time, and prices.
Tailored Services Jointly with Premiers
our strength also comes from strategic partnerships with specialized premiers widely known
in their fields. Currently, we formed partnerships with iT-based companies including ibM, HP,
Cisco, and SaP, with consulting companies including archstone Consulting, delphi group,
edgar dunn & Company, abeam Consulting, TraSyS, roland berger Strategy Consultants,
and Javelin Strategy & research, and with telecommunications companies including verizon.
These partnerships put us in a highly advantageous position, allowing us to scale up solutions
in consulting, infrastructure, network and software platforms, and security.
Infrastructure
network Platform
Software Platform
Featured Solution
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Customer Success through excellenceexcellence is doubly underlined across LG CnS. With continuous improvement of IT capability, we steer market-redefining
solutions for various customers ranging from world-class enterprises to data centers and readily respond to exactly what they
needs. This is why great enterprise customers choose us to achieve their business goals.
r&D, Service Infrastructure, and Solutions
Cutting-edge Strategies and Infotech
built on strategic and ongoing r&d activities, our technology portfolio has been deployed at
home and abroad. our iT r&d Center, established in 1989 as the first of its kind in Korea’s
iT industry, invigorates research activities in deepening iT strategies, core technologies, and
solutions to spearhead real-time enterprise and ubiquitous environments, web 2.0 business
models, and convergence business models with service applications. our subsidiaries,
including the architecture design Center, enterprise Solution Lab (eSL), and entrue research
institute of information Technology, step up efforts in their specialized fields. To expand our
global r&d network, we continue to promote joint research activities.
Facilitating World-Class Service Infra
We have poured investment in redefining our service infrastructures in tune with our incheon
iT Center and overseas iT centers. our infrastructure capability has been further enhanced to
reach and stay at the global top level, especially since the establishment of Sangam iT Center
in 2007. The Sangam iT Center boasts the greatest power capacity among Korean enterprises,
earthquake endurance of up to magnitude eight on the richter scale, end-to-end dual power
feed system, blackbox-type building structure with separated external and internal walls, and
three-step security systems. along with its world-class system management and business
process management, the center ensures an air-tight safety and security environment. We
offer comprehensive, seamless customer services based on continuous expansion and stable
operation of our service infrastructure.
The First to Deliver value-Creating Solutions
at Lg CnS, we bring our ample experience in diversified industries and deep understanding of
advanced technology to the development of cutting-edge solutions to meet the preferences of
our customers. our in-depth solutions help solve their various business issues and maximize
their productivity and work efficiency. We will be the first provider offering our customers the
most innovative solutions that can multiply their value for years to come.
• bCP/dr • iTSM • data center build
ing
& re
loca
tion •
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yste
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Safe
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enterprise SolutionInfra
Solution
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fra •
• financial risk / bi • Core banking • n
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Logi
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s •
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anci
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Pr • o
CS / eMr / PaCS • digital broadcasting & Tw
o-way Service • • visual entertainment •
next-ge
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twor
k •
LG CnS Solutions
• erP • bi/dW
• UC
/Cr
M • SC
M • eP • b
PM
engine
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lutio
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one Who Has Hope Has the futureat LG CnS, pursuit of the betterment for all is an uncompromising commitment. Transparent management practices, mutual
growth with partners on a win-win basis, respect and trust from customers, and various social contribution activities are our
everyday goals. There comes our hope of tomorrow where there shapes our future.
Sustainability Management
educational System for Mutual Progress
Management Training
rookie TrainingTr young Power (u-Camp)
PM TrainingTr System engineer
Specialist TrainingTr Special
Career development TrainingTr Career development
Tr Management
Technical TrainingTr Technique
Management by ethical Principles
Management ethics are integral to earning the trust of customers and achieving sustainable
growth. at Lg CnS, we implemented a unique application of management principles, namely
“Jeong-do Management.” Strictly abiding by these principles, we continue to win the trust of
everyone with a stake in our company. additionally, we formulated the Code of ethics, which
is in the pulse of our everyday practices. To further ensure transparent business practices,
we operate ethics Hotline where anyone can report illegalities and misconduct of employees
violating ethical principles via the internet. To step up the level of ethical awareness, all of our
employees periodically take ethics and compliance classes.
Outreaches to Share Love and Hope
We carry out various outreach programs to share love and hope with the community. all of our
employees are encouraged to participate in volunteer community activities and to support needy
neighbors. from 1995 to 2008, a total of 628 sight impaired people received eyesight recovery
operations through our employees’ periodic voluntary donations, while north Korean children
have been benefiting from outreach programs. in early 2008, jointly with the Community Chest
of Korea, we held the iT-themed contest and the iT dream project for orphanage students.
Through these events, high achievers received scholarship awards, support for acquiring iT-
related licenses, and a visit to iT-related enterprises. The community outreach programs
also go to welfare facilities such as enpyeong rehabilitation Center and emanuel orphanage,
pickled cabbage donations for the needy, goodwill blood donations, and volunteer forestation
activities through our ‘one company, one mountain’ preservation campaign. Since 2008, we
have also been conducting a corporate-wide community outreach program named, ‘Lg CnS
iT dream Project,’ and have sponsored scholarships and overseas iT experience camps for
participating students.
In Pursuit of Mutual Progress and Success
our partnership philosophy is all about invigorating teamwork based on mutual progress
and success. We have supported our partners under the ‘Together run (Tr)’ system mainly
comprised of technical training and financial support programs. in appreciation of our high-
quality partner training programs, the Ministry of Labor designated us as an official company
for operating the vocational Training Consortium of Small Companies. We support our partners
with network loans, 100% cash and weekly bill payments, and exemption from surety bonds (for
major partner companies), ensuring their financial stability and business operation.
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ideal Corporate Culture and Talentsat LG CnS, a knowledge-driven workforce is one of our best assets. Our passionate IT professionals, receptive to new knowledge
and ideas, forge their capability within the culture of creativity and integrity. They always make sure to find out exactly what
customers look for.
Corporate Culture and Personnel Management
License Type no. of employees License Type no. of employees
iT professional engineers 66 CiSSP 241
non-iT professional engineers 3 CPiM 179
CCie 7 CiSM 6
PMP 676 CfPS 80
CiSa 782 iTiL (master) 41
Certified public auditor 21 CSQe 7
Creative, Knowledge-Driven Workplace
Knowledge is power that empowers our competitiveness. Since 1998 we have practiced
knowledge management by invigorating knowledge pooling activities with collective efforts.
The collective knowledge deployed inside and outside the company has been turned into
business intelligence to multiply corporate values. our systematic knowledge management
has been benchmarked by various entities and highly reviewed at home and abroad. in 2006,
“Case Studies on asia’s e-business” featured us as a model case of knowledge management
in Korea, and in 2008, we received the Knowledge Management grand Prize at the 6th forbes
Korea Quality Management awards.
“Homepany” for Love Work, Live Life
“Hompany” management addresses a harmonious balance between work and personal lives of
our employees. To this end, we support well-being facilities and family-oriented events. These
include the operation of a “Mind Shelter” offering a psychiatric counseling for our employees
and their family members, an in-house kindergarten, a women’s lounge, a nursing room, the
first total childcare support program among Korean companies, and school entrance gifts for
employees’ children. Under Homepany management, our employees are encouraged to “love
work and live life.”
Global Level of IT Leadership Building
employees are one of our greatest asset-generating growth engines. over 90% of 7,000
employees work as iT professionals involving in system engineering and other fields. about
1,900 employees have certified licenses while 1,000 received doctorial and master’s degrees.
To nurture specialists in iT business and technology, we operate the Principal Committee
fostering iT masters up to 14. for talented employees recruited from home and abroad,
we strategically operate intensive programs involved not only with iT but with cross-sector
knowledge necessary to enrich their business intelligence. our all-inclusive educational
programs, totaling 320, are diversified by tasks and positions, including those related to tech
graduate schools, global Mba, and global business communication.
employee Breakdown by License Type (as of feb., 2010)
The power of creative, progressive
thinking is vital for solving customers’
business issues. Simply put, we have the
power, especially well demonstrated in
the IT integration.-
young Tech Lee | business engineering Principal |
Public/SoC business division, Public/SoC business
integrated Support group
We are highly capable of tailoring
optimal IT solutions for our customers.
Our excellence in the IT world makes us
stand out among our peers.
By adopting the most up-to-date information
technologies, we offer our customers the
latest solutions ahead of others, giving
them a head start to steer changes in their
industries.
Our deep understanding and extensive
experience in various industries
enable us to offer new business
opportunities our customers have
never thought of before.
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Jo suha young | business engineering Principal |
finance/Telecommunication & Media business division,
finance Strategy business Unit, nffC nextro Project group
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Oh, Jeongheon | Project Management Principal |
Public/SoC business division, Public/SoC business Unit
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yoon, Jong-Ho | Project Management Principal |
Solution business division, enterprise Solution business
Unit, eS business group
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Global Level of all-inclusive IT Solutions
To specifically meet with customers’ business issues, we offer a host of iT services ranging
from consulting and system engineering to operation covered by Consulting, System integration
(Si), System management (SM), network integration (ni), iT outsourcing, and business Process
outsourcing (bPo) Sectors. To further enhance overall capabilities, in 2007, the Consulting
Sector (entrue Consulting, a joint venture) signed an exclusive partnership agreement with
five global consulting firms specialized in their fields. The sector continues to expand its range
from iT-related solutions and consulting services differentiated by industry types to strategy
and business process innovation consulting services. The Si and the SM Sectors optimize
solutions to meet the specific needs of public and private entities, ensuring non-stop operation
24/7 year round. The ni Sector offers optimal network infrastructure solutions ranging from
analysis, consulting, design, distribution and engineering to operation. on the strength of the
Sangam iT Center and other top-notch iT infrastructure facilities, the iT outsourcing Sector
carries out total iT outsourcing services, including iT infrastructure construction as well as
application maintenance and repairing. The bPo Sector enhances the competitiveness of
various enterprises by offering outstanding in-depth services for customers’ contact centers,
e-document integration, and e-commerce operation.
Making Headway in the Convergence area
We are making rapid progress toward the iT convergence age where construction, environment,
energy, and transportation industries will all converge with ubiquitous iT services. by launching
an exclusive convergence business division, we intensify convergence solutions and pour
r&d investments into u-engineering, large-scale Led display systems, and renewable energy
businesses. our iT convergence businesses have already begun to show excellent results,
as evidenced by u-City and u-Health projects. in the large-scale Led display business, we
make aggressive inroads into the global market. in the renewable energy business, we lead
the industry in Korea and asia with innovative design and solutions garnered from years
of experience building large-scale solar power plants. Currently, we are increasing next-
generation businesses especially with wind energy and energy monitoring systems.
Synergizing value with Subsidiaries
in close collaboration with our subsidiaries, we synergize the best overall value by organically
integrating iT systems and solution businesses through the companywide vertical integration
we completed recently. our major subsidiaries are as follows: Lg n-Sys specializing in financial
solutions and system-based solutions, including aTMs; bne offering professional consulting
services and solutions for small companies’ enterprise recourse planning and business
intelligence systems; Ucess Partners specializing in consulting, engineering, and operation of a
contact center, the forefront of customer resource management; v-enS conducting automotive
design and engineering services.
integrated iT Systems and new iT integration Services Turning Customer businesses into Success
Services
Ubiquitous engineering
Subsidiaries
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education and Culture
• Construction and the integrated operating
system of Hanyang Cyber University
• Integrated information system for Kookmin
University
• Digital library system for the National Library
of Korea
• Integrated culture and arts information
system for the Ministry of Culture, Sports and
Tourism
Government and Public Organizations
• Integrated information system for the National
Health insurance Corporation
• ERP system for Korea Electric Power
Corporation
• Integrated plant information and enterprise
resource planning systems for Korea Plant
Service and engineering
Justice
• Information system for the Supreme Court of
Korea
• Registration computing system for the
Supreme Court of Korea
national Defense
• C4I simulation system for ground warfare
strategies for the Ministry of national defense
SOC and Transportation
• Integrated railway information system for
Korail (Korea railroad)
• New transit card system for Seoul
Metropolitan government
• Integrated information system for Incheon
international airport
Public administration
• Government for Citizen (G4C), the electronic
civil service system for the Ministry of Public
administration and Security
• Cash receipt computing system for the National
Tax Service
• National financial information system for the
Ministry of Strategy and finance
• Patent-Net system for the Korean Intellectual
Property office
• COMIS-3, the integrated meteorological
information system for Korea Meteorological
administration
• National Computing & Information
administration agency
• Electronic document management systems for
the national archives of Korea
• Logistics information system for Korea Post
• Online lottery business system for Nanum Lotto
inc. (official national lottery service provider in
Korea)
Public Sector
for Quality Living and national Strengthat LG CnS, over 20 years of experience have culminated in the successful completion and operation of e-government
systems and other large-scale public projects in Korea. Our government and public IT-based solutions involve in public
administration, justice, national defense, transportation, education, and culture, as well as SOC projects related to
transportation. We believe that we contribute to heightening the national competitiveness by helping to increase the
levels of operational efficiency and informatization of the central government, autonomous local governments, and
public organizations alike, while improving the quality of people’s everyday lives through IT-based transportation, tax,
registration, petition, and other civil services.
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Stirring Changes in the financial World To improve Manufacturing ProductivityOur financial solutions, tailored by service types (deposits, loans, etc.) of banking, securities, credit card, or insurance,
help financial entities to not only increase their credibility and safety in transactions, but also support their service
development, marketing, and improvement in business processes and competitiveness. additionally, we continue to
innovate in next-generation financial systems and solutions, including the financial hub engineering system, because we
want our customers to be prepared before the Capital Market Consolidation act of Korea comes into effect and to properly
face today’s hyper competition and rapid changes in the global financial market.
Our up-to-date IT solutions and applications help improve productivity of numerous manufacturers involved in electric,
electronic, semiconductor, machinery, heavy industry, automotive, chemical, and processing industries. Our offerings,
customized on a scratch to end basis, address diversified requirements needed for different products, production lines,
and integration and operation of manufacturing processes. This helps our customers in various ways to improve their
productivity, efficiency, and market leadership.
SUC
CeS
S ST
or
y
Financial Sector
Manufacturing
Sector
Banking
• Next-gen, investment and finance,
business process reengineering (bPr), and
bancasurrance systems for Shinhan bank
• Next-gen, Basel II, and overseas computing
systems for Korea exchange bank
• Next-gen, Basel II, bancasurrance, and call
center systems for Hana bank
• BPR and enterprise data warehousing systems
for Kookmin bank
• BPR and computing center systems for the
industrial bank of Korea
• Anti-money laundering system for Woori Bank
• Next-gen system for the Korean Federation of
Community Credit Cooperatives
electric, electronic, and Semiconductor
• ERP and product lifecycle management (PLM)
systems for Lg electronics
• Exclusive IT outsourcing service for LG
electronics
• Production information system for LG Display
• ERP system for Core Logic
• Integrated PLM system for Pantech Group
• ERP system for ADP Engineering
• ERP system for Sindoricoh
• PLM system for LG Innotek
• ITO for Hynix Semiconductor Inc.
Securities
• International Financial Reporting Standards
(ifrS) system for goodMorning Shinhan
Securities
• Next-gen system for Woori Investment &
Securities
• Derivatives system for Daewoo Securities
Insurance
• Next-gen system and operation outsourcing
service for Lig insurance
• Next-gen system for Shinhan Life Insurance
• Next-gen system for Korea Housing
guarantee
• ERP system for Kyobo Life Insurance
• ERP system for Korea Life Insurance
• Retirement pension system for Korea
insurance development institute
Credit Card and Loan
• Next-gen IFRS system and operation
outsourcing service for Shinhan Card
• Next-gen system for HyundaiCard
• Credit card system for Citibank Korea
• Next-gen system for the National Agricultural
Cooperative federation
• Next-gen system for Hyundai Capital
• Next-gen system for Lotte Capital
Chemical
• Plant Information System (PIS) and
advanced process control system for Honam
Petrochemical Corp.
• ERP and PLM systems for LG Chem
• ERP system for LG Household & Health Care
equipment
• ERP system and ITO for Murim Paper
• ERP system for Pulmuone
• Integrated information system for Eugene Group
• ERP system for Lotte Daesan Petrochemical
Corp.
Machinery and Heavy Industry
• ERP system for SeAH Steel
• PLM System for LS Industrial Systems
automotive
• Manufacturing execution system (MES) and
automated line control (aLC) system for
Hyundai Motor Manufacturing alabama
• Customer information control (CIC) and
customer relationship management (CrM)
systems for Proton edar Malaysia
• ERP system and MES for Mando Corp.
• MES for Halla Climate Control Corp.
• MES for the Alabama facilities of Hyundai
Mobis
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for Convenient and abundant Lifestyles Spearheading the iT Convergence eraBy discovering what will be best for our customers, we customize people-ready solutions for their businesses, ranging
from logistics, distribution, medical service, construction, leisure, education, and solar energy to intelligent building
management. In the convergence business area, we showcase people-ready results in u-City projects, which will help
improve people’s lifestyles with more convenience and abundance.
In the upcoming digital convergence era, communications, broadcasting, and financial services will be converged through
wired and wireless broadbands with digital backbone. at LG CnS, we have scaled up core technologies and resources
before demand for communications and multimedia services surges.
SUC
CeS
S ST
or
y
Service Sector
Communications and
Media Sector
Logistics
• Integrated information system for Dongbu
express
• ‘Global Single Window’ project for Pan Korea
express
• Procurement logistics system for Korea Express
• Philippine portal for Philippine Airlines
Medical
• u-Hospital system for Yonsei University
Severance Hospital
• Medical information system for Yeongdong
Severance Hospital
• Integrated medical information system for the
national Police Hospital
• Picture Archiving and Communication System
(PaCS) and iT infrastructure outsourcing for
Hanyang University Medial Center
Communications
• Wireless broadband (WiBro) service computing
solutions for KT Corp.
• Integrated customer information system (ICIS)
and billing system for KT Corp.
• Customer support system “Xcion” for LG
Powercomm
• Next-gen customer service and billing system
(CSbS) for Lg Telecom
• Internet protocol TV (IPTV) broadcasting system
for Lg dacom
Media
• DMC for C&M, Tbroad, and GS Gangnam
broadcasting Corp.
• HDTV broadcasting system for the Digital
Magic Space of Korean broadcasting institute
• HDTV broadcasting production system for
digital Magic Space of Korean broadcasting
institute
education
• Customer database for Hansol Education
Integrated Intelligent Building System
• Trutech Building in Sangam Digital Media City
(dMC)
• LG Beijing Tower
• Gwangmyeong Velodrome
• National Museum of Korea
• Chungnam Techno Park
• LG Electronics Gasan R&D Center
• LG Telecom Sangam DMC Building
Solar energy
• Solar power plant system in Mungyeong City,
gyeongsangbuk-do
• Solar power plant system in Yeongju City,
gyeongsangbuk-do
• Solar power plant system in Taean City,
Chungcheongnam-do
• Dome-type solar power system for LG Electronics
gasan building
Distribution
• New merchandizing (MD) system for GS Retail,
gS Mart, and gS Square
• e-Store and ERP systems for GS Home Shopping
• Point-of-sales system for Hyundai Oil Bank
Construction and Leisure
• u-City system for Songdo International Business
district, incheon City
• u-City system for Eunpyeong New Town
• u-City system for Daejeon Future-X
• Integrated information system for Gangchon
resort
• Integrated information system for Seoul Beltway
• Alpensia u-Resort system for Gangwondo
development Corp.
• Integrated information system for Konjiam
resort
• Ubiquitous Strategy Planning (USP) for Taean
business City
• TV e-Government System for Gangman-gu Office
• Main digital controller operation system and
network production system (nPS) for Korea
broadcasting System
• Joint broadcasting production center in the
KiPa’s nuritkum Square
• Internet college exam prep class system for
Korea educational broadcasting System (ebS)
• Digital archiving system for the National
assembly Television
• Taebaek National Safety Experience Center
• Video showroom in the Korean Pavilion at Expo
Zaragoza 2008, Spain
32
33
Working Closely Under Solid Partnershipat LG CnS, we have accelerated global marketing efforts in step with excellent partnerships with our global customers.
This has been visualized into fruition, especially into the public sector in asia, as evidenced by our successful completion
of e-government and public transit card systems. We are now revamping offerings for global manufacturing and service
industries. Our display systems, applying light-emitting diodes, are gaining ground not only in asia but also in the Middle
east, america, europe, africa and Oceania.
SUC
CeS
S ST
or
y
Global Marketing
Manufacturing and Service
• AC business process outsourcing (BPO) for
Proton edar Malaysia
• Philippine portal for Philippine Airlines
LeD Display System
• Video show system at the Fremont Street
experience in Las vegas, U.S.a.
• Display system in Quest Field, the home stadium
of the Seattle Seahawks, U.S.a.
• LED display system in Times Square in New
york, U.S.a.
• LED display system in Piccadilly Square in
London, U.K.
• Display system in Cairo Stadium, Egypt
• LED display system in the Digital Exhibition
T-box, a futuristic iT mall in guangzhou, China
• LED display system for Phoenix Television, China
• Display and lighting systems of the Southern
Star observation Wheel for Waterfront City in
Melbourne, australia
• LED display system for Meydan Bab AI Shams in
dubai, U.a.e.
Public Sector
• System building for the Indonesian National
Police agency’s national Crime information
Center
• Master plan consulting for the Indonesian
government’s e-government system
• Automated fare collection system for Beijing
Subway
• Automated station management system for
Tianjin Light rail
• Consulting on patent informatization for
developing countries (8 including vietnam)
• Consulting on post logistics informatization for
developing countries (3 including Mongol)
• Educational informatization project for Saudi
arabia
• Smart card system, a public transit card system
in new Zealand
• Smart card system, a public transit card system
in Malaysia
U.K.
egyPT
MongoLia
JaPanCHina
MaLaySia
indoneSia
PHiLiPPineS
aUSTraLia
neW ZeaLand
SaUdi arabia
U.a.e.
U.S.a.
vieTnaM
34
35
HiS
Tor
y
Milestones Major Certifications Major awards
1987 - System Technology Management Co., Ltd. (currently Lg CnS)
established
1988 - Contract signed with Michelin Korea Tire (first external
customer)
1989 - Korea’s first iT-based company to be approved by the Ministry
of Science and Technology for the establishment of the
Technology research Center
1990 - operation of the 2nd integrated electronic data processing
center commenced
1991 - international van business license acquired first in Korea
- application software engines developed first in Korea
1992 - Trial service of vSaT-based satellite telecommunications
commenced
- Construction of the information technology center (iTC)
completed first in Korea
1993 - geographic information system (giS) business commenced in
full swing
- inroad to the global market made first with orders of SgS,
Thailand
1994 - order received for building the integrated national tax
computing network of national Tax Service
- among the first in Korea’s information processing sector to
establish the in-house Technology graduate School
- among the first in Korea’s system engineering sector to
acquire TickiT and the iSo 9001 Certification
1995 - Company name changed to Lg-edS Systems
- order received for building the patent information service
system (Patent-net) of the Korean intellectual Property office
1996 - order received for building the urban information system (UiS)
of gwacheon City
- Lg CnS China launched in beijing
1997 - Contract signed with oracle Korea for the development of
enterprise resource planning system
1998 - data processing center established in dadong, Seoul
- real estate registration process computerization system for
the Supreme Court opened
1999 - Patent-net system opened
- y2K Certification of iTaa acquired first in Korea
2000 - e-institute, an e-commerce transaction training center
opened first in Korea
- Testing center for integrated e-business solutions opened
first in Korea
- Strategic alliance formed with STg, U.S.a.
- order received for building the registration process
computerization system of the Philippine government
2001 - development for the integrated railway information system of
Korail (Korea railroad) commenced in full swing
- order received for building Korea express integrated logistics
system, the largest of its kind in Korea
- electronic tax billing system completed
- integrated erP system for entire subsidiaries of Lg
electronics completed
2002 - Company name changed to Lg CnS
- first phase of g4C, an innovative civil service, commenced
2003 - full picture archiving and communication system (PaCS)
completed for Hanyang University Medical Center and ajou
University Medical Center
- Lg CnS europe established in netherlands
- Health insurance review & assessment Service dW system,
the Korea’s largest of its kind, opened
- order received for renewing the public transit card of Seoul
City
- Lg CnS america established
2004 - v-enS, a subsidiary for automotive engineering services,
established
- integrated railroad information system (iriS) opened
- internet college exam prep class system for Korea
educational broadcasting System (ebS) opened
- automated fare collection (afC) system for great Wall
enterprise, China, opened
- Korea’s first Si-based company to open the integrated iT
center in China
- Lg CnS global, a subsidiary in india, established
2005 - next-gen system for HyundaiCard and Hyundai Capital
completed
- next-gen system for Korea exchange bank developed
- first-phase of the u-Hospital system for yonsei University
Severance Hospital opened
- global development center opened within Lg CnS China
- Memorandum of understanding signed with new Songdo City
development, LLC (nSC) to establish Songdo u-Life, LLC
2006 - order received for building the automated fare collection
system of beijing Subway
- next-gen system for Shinhan bank completed
- Customer relationship management (CrM) system for Korea
Customs Service completed
- Company’s new slogan, “beyond Promise,” announced
2007 - Lg CnS global (indonesian subsidiary) established
- Lg CnS Sangam iT Center, the largest of its kind in Korea,
opened
- Construction of asia’s largest photovoltaic (Pv) solar power
plant to complete in Mungyeong City, gyeongsangbuk-do
- among the first in Korea’s iT industry to adopt an experienced
personnel system
- Lg n-Sys incorporated as a subsidiary
- being designated as a Certified e-document authority
2008 - Kyunghee University Medical Center first in Korea to operate
the u-bed internet protocol television (iPTv) system
- “Touch dr.” launched to spearhead a u-Healthcare market
2003 - The network Service Center among the first in the world to
acquire eSCM level 3
- The Supreme Court of Korea among the first in Korea to
acquire CMM level 5
- Lg Card among the first in Korea’s financial industry to
acquire CMM level 4
- national defense projects among the first in Korea to acquire
CMM level 3
2005 - among the first in Korea’s iT industry to simultaneously
acquire eSCM level 4 and bS 15000 Certification
- The network Service Center and the data Center first in
Korea to acquire bS 15000 Certification
- among the first in the world’s iT outsourcing service sector to
acquire eSCM level 4
- Lg insurance among the first in Korea’s financial industry to
acquire CMMi level 5
2006 - integrated logistics system of Korea Post acquired CMMi level 3
- The Patent-net of the Korean intellectual Property office
acquired CMMi level 4
- registration system of the Supreme Court acquired CMMi
level 4
- global development centers (China, india) acquired CMMi
level 5
- Lg CnS China acquired iSo 20000 Certification
- CoMiS-3 of Korea Meteorological administration acquired
CMMi level 2
2007 - radio frequency identification (rfid) middleware solutions
certified by ePC information Services (ePCiS) Standards
- Company acquired SaP erP Certification with hi-tech based
and healthcare solutions
2009 - received TMMi level 3 certificate in the field of S/W Tests, an
asian first
- Shenyang development Center, Lg CnS China, received CMMi
L3 certificate
- DDos protection service, ‘Safezone XDDoS,’ certified by NIS
(eaL4)
2001 - Prime Minister’s award (grand prize) received at the national
e-business awards
2003 - Si grand Prize received from the Korea Society of
Management information Systems
- grand prize received for excellence in Si- and iT-based
projects
- grand prize received at the 2nd national Software business
awards
- distinguished Service Medal received for excellence in
building e-government systems
2004 - entrue Consulting received the award of the Minister of
information & Communications at the Korea digital business
awards
2005 - being designated as ‘Company of the year’ for excellent
labor-management culture
2006 - being selected as ‘Korea bSC Hall of fame’ for the balanced
scorecard (bSC) system of Lg.Phillips LCd
- Presidential award received for providing equal employment
opportunity between men and women
- new Technology award received at Lg r&d awards for
developing rfid middleware
2007 - being designated as an official company for e-document
authority by the Ministry of Commerce, industry & energy
- being designated as an official company by the Ministry of
Labor for operating the vocational Training Consortium of
Small Companies
- entrue Consulting received Prime Minister’s award at the
Korea Logistics awards
2008 - Knowledge Management grand Prize received at the 6th
forbes Korea Quality Management awards
1,610
1,890 22,333
22,769
25,830
1,784
2006 2008 goal2007
Sales
operating income
0.12
balanced growth in Quality and QuantityLG CnC has grown dramatically with sales growth of 163 times since its establishment in 1987. In particular, sales portions in a
competitive market in Korea and the world have been overwhelmingly increased as well as a number of IT professionals. Over the
last three years, despite the adverse business environment at home and abroad, both sales and profits showed steady growth.
The company will continue to pursue sustainability by securing a balanced growth to enrich corporate value.
fin
anC
iaL
Hig
HLi
gH
TS
3,912
22,769
Sales and Operating Income
139
20-year Trend
(unit: KrW 100 million)
1987 1997 2007
168
1,784
The above figures are based on the company’s consolidated financial statements that include the business
results of Lg CnS affiliates and overseas subsidiaries.
36
37
1987
1987
1987
1997
1997
1997
2007
2007
2007
849
0.8
100
10,000
2,000
80
8,000
1,500
60
6,000
1,000
40
4,000
500
20
2,000
0
0
0
98
3,900
20
1,948
6,807
Market Gains in Korea
no. of employees
(unit: KrW 100 million)
(unit: %)
(including those of overseas subsidiaries)
66
n/a
The above figures include the business results of Korean and overseas subsidiaries of Lg CnS but exclude those of affiliates.
Sales
operating income
recent 3-year Trend
(unit: KrW 100 million)
Overseas Sales
Lg on the global Leading edgeOver the past six decades since its establishment in 1947, LG Corp. has contributed to the development of the nation’s economy
and culminated in the advancement of its expertise in electronics, chemicals, telecommunications, and service industries.
Presently, its dedicated aroud 186,000 employees working with uncompromising passion in 140 countries keep its businesses on
the global leading edge to deliver new value for customers.
38
39
abo
UT
Lg
LG Presence
Key Milestones
Managerial vision
Subsidiaries
� establishment | January 5, 1947
Business areas | electronics, chemicals, telecommunications, service
Total Sales | KrW 125 trillion (as of 2009)
no. of employees | approx. 186,000 (as of 2009)
Overseas affiliates | 147 subsidiaries, 70 branches
Domestic affiliates | 40 manufacturing plants, 70 research facilities
� 1947 | Lak Hui Chemical industrial Corp. (currently Lg Chem) established
1953 | Lak Hui industry (currently Lg international Corp.) established
1958 | goldstar Co., Ltd., (currently Lg electronics Co., Ltd.) established
1970 | Cha-Kyung Koo (currently an honorary chairman) assumed the post of Ceo
1974 | Lak Hui Chemical industrial Corp. changed its name to Lucky Co., Ltd.
1984 | Lucky changed its name to Lucky goldstar Co., Ltd.
1987 | System Technology Management Co., Ltd. (currently Lg CnS Co., Ltd.)
established jointly by the US-based electronic data Systems (edS)
1995 | bon Moo Koo became the chairman and Lucky goldstar changed its name to Lg
1996 | Lg Telecom established, entering into a mobile telecommunications sector
1999 | Lg.Philips LCd (currently Lg display) established jointly by netherlands-based
Phillips
2000 | dacom (currently Lg dacom Corp.) incorporated as a subsidiary
2003 | Holding company system implemented and LS group spun off
2005 | business areas restructured to four fronts: electronics, chemicals,
telecommunications, and service; gS group spun off
2007 | Lg Solar energy inc. established as a subsidiary to spearhead a ‘low carbon,
green growth’ sector
� Creating value for Customers
• Customers • Practical value offering • Creation through Innovation
� respecting Human Dignity
• Human dignity • Ingenuity and self-discipline • Performance
• Full capability development
� electronics Sector
• LG Electronics • LG Display • LG Innotek • Hiplaza • Hi Logistics
• System Air-Con Engineering • HITELESERVICE • Siltron • Lusem
� Chemicals Sector
• LG Chem • LG DOW Polycarbonate • SEETEC • LG Household & Health Care
• Coca·Cola Beverage Company • DIAMOND PURE WATER • THEFACESHOP
• THEFACESHOP.COM • LG Hausys • LG TOSTEM BM • HAUSYS ENG
• LG Life Sciences • LG MMA
� Telecommunications and Service Sectors
• LG TeleCom • CS Leader • A·IN • DACOM Crossing • DACOM Multimedia Internet
• CS ONE Partner • LG CNS • LG N-Sys • V-ENS • BIZTECH & EKTIMO
• Ucess Partners • SERVEONE • LG International • TWIN WINE • Geovine • pixdix
• Korea Commercial Vehicle • LG Solar Energy • G2R • HS Ad • Wisebell
• TAMS Media • Alchemedia • W Brand Connection • G Outdoor • Bugs Com Ad
• L. Best • LG Management Development Institute: Economic Research Institute
• LG Management Development Institute: Academy • LG Sports • Jiheung
LG CNS China Co., Ltd.
LG CNS India Pvt. Ltd.
PT. LG CNS Indonesia
LG CNS Europe B.V.
LG CNS America, Inc.
LG CNS Brazil Sevicos De T.I. Ltd.
LG CNS Headquarters
LG CNS Japan Co., Ltd.
� Indonesia
PT. LG CNS Indonesia
Wisma Prima Lt. 2, Jl. Kapten P Tendean No. 34, Jakarta 12790, Indonesia
Tel +62-21-7918-2121
Fax +62-21-7919-8610
� Brazil
LG CNS Brazil Servicos De T.I. Ltd.
Avenida Dr. Chucri Zaidan, 940, 4th Floor, Vila Cordeira, City of Sao Paulo,
State of Sao Paulo, ZIP 04583-110, Brazil
Tel +55-11-2162-5461
� Japan
LG CNS Japan Co., Ltd.
Higashi-Kan 16F, Akasaka Twin-Tower, 2-17-22,
Akasaka, Minato-ku, Tokyo, Japan 107-0052
Tel : 81-3-3505-3999
Fax : 81-3-3582-0065
KorEA
� China
LG CNS China Co., Ltd.
3rd Floor LG Twin Towers, B-12 Jianguomenwai Avenue, Chaoyang District,
Beijing, China
Tel +86-10-5828-7700
Fax +86-10-5828-7711
http://www.lgcns.com.cn
� India
LG CNS India Pvt. Ltd.
Brigade Tech Park, 3rd Floor, B Block, 134/1, 134/2, Pattandur Agrahara
village, Whitefield road, Bangalore 560066, India
Tel +91-80-6667-4000
Fax +91-80-41320456
http://www.lgcnsindia.com
� U.S.A.
LG CNS America, Inc.
920 Sylvan Avenue Englewood Cliffs, NJ 07632, USA
Tel +1-201-816-2001
Fax +1-201-816-3157
� Europe
LG CNS Europe B.V.
Veluwezoom 15, 1327 AE Almere, The Netherlands
Tel +31-36-5478-888
Fax +31-36-5478-797
oVErSEAS
GLo
BAL
NET
Wo
rK
� LG CNS Headquarters
Prime Tower, 10-1 Hoehyeon-dong 2-ga, Jung-gu, Seoul, republic of Korea
Tel +82-2-6363-5000 | Fax +82-2-6363-5118
� Sangam IT Center
LG CNS, B5-3 Digital Media City, Sangam-dong, Mapo-gu, Seoul,
republic of Korea
Tel +82-2-6710-4000 | Fax +82-2-6710-4882
� Incheon Technology Center
236-1, Hyoseong 2-dong, Gyeyang-gu, Incheon, republic of Korea
Tel +82-32-540-5000 | Fax +82-32-546-4165
� LG Gasan Digital Center
5F, 6F LG Gasan Digital Center, 459-9 Gasan-dong, Geumcheon-gu, Seoul, Korea
Tel +82-2-6710-4740 | Fax +82-2-862-5862
� Entrue Consulting
Seoul Finance Center 25th Fl., 84 Taepyeong-ro 1-ga, Jung-gu, Seoul,
republic of Korea
Tel +82-2-3783-0400 | Fax +82-2-3783-0333
� LG CNS Daejeon Branch
603 Art Venture Building, 395 Mannyeon-dong, Seo-gu, Daejeon, republic of Korea
Tel +82-42-472-7435 | Fax +82-42-472-7434