Design ThinkingMasterclass

201 – Design Thinking in PracticeCreated by Sara Fortier | Outwitly Inc. | outwitly.com

Agenda

Introductions Recap from 101 and choose problemExercise 1: Challenge assumptionsExercise 2: Draw the problemExercise 3: Problem mind mapExercise 4: Brainstorm solutionsExercise 5: Refine and draw your solutionGroups present ideas/storyboardsWrap Up and Questions

9:00am9:05am9:20am9:35am9:45am

10:00am10:20am10:40am10:50am

Introduction

Today’s Masterclass (101 vs. 201)

Pier learning session – what did you guys do?

Stanford d.School process

Empathize

Define

Ideate

Prototype

TestLast time

101 – Building Empathy

Stanford d.School process

Empathize

Define

Ideate

Prototype

Test

Today’s work…

How it feels

Today’s work…

The Squiggle of Design by Damien Newman

Diverge to converge

Opening(Divergent)

Exploring(Emergent)

Closing(Convergent)

Rethink highschool

Today we will choose 1 problem from last time to ideate/solve with design thinking methods (dot voting).

Problems areas from last time:

1. Lack of empathy and don’t feel like they belong (Need support, respect, inclusivity)

2. Traditional schooling doesn’t accommodate different learning styles, too rigid, (needs more hands-on, interactive learning, adaptive education)

3. Too much pressure and stress, no room or time for personal interests and needs

Workshop Exercises

Break into teams of 3-4 people

Ideation mindsets

1. Challenge the status-quo (and assumptions)

2. Use peripheral thinking

3. Stand in the future

4. Objectively seek clearly added value

5. Storytelling

Exercise 1: Challenge assumptions

10 minutes

On a piece of paper:

1. Draw a line down the middle of the paper. Title one side “Assumptions”, and the other side “Challenge”

2. On the side titled “Assumptions” list out 5 possible assumptions that you have about the problem, or the organization has about why this can’t be fixed.

3. On the side titled “Challenge” write out 1-2 ways that each assumption could be challenged or changed into a positive.

Exercise 2: Draw the problem

10 minutes

Now that we have identified the problem, lets break it apart and define it further.

1. Think of a few characters for your story

2. Draw the problem as storyboards or as a poster (5 min)

Exercise 3: Problem mind map

15 minutes

On a piece of paper:

1. Draw a node in the centre of the paper called “Highschool [problem]”

2. Spreading out from there create other nodes that relate to the problem

3. Create a spider web of nodes

4. Highlight or circle three top areas/priorities that need to be tackled

Exercise 3: Peripherals mind map

15 minutes

On a piece of paper:

1. Draw a node in the centre of the paper called “Highschool [problem]”

2. Spreading out from there create 3-4 nodes that are adjacent industries (who can act as inspiration) (i.e. Children’s hospital).

3. For each adjacent industry, list 3-4 ideas you can steel from them/things they do really well.

Brain-storming rules

Exercise 4: Brainstorm solutions

20 minutes

Step 1: (3 min) Individually write out as many solutions/ideas as possible. Write each idea on one post-it.

Step 2: (12 minutes) In teams, go around the table and share your ideas, build on the ideas of others and add more ideas/post-its.

Step 3: (5 minutes) Pick the strongest concept that provides the most value and any complementing ideas.

Think about adjacent industries!!!

Exercise 5: Draw your solution

10 minutes

Step 1: Refine solution (10 min). Based on your best/strongest concepts from Exercise 4, refine your solution. Think through all aspects in more detail.

Step 2: Draw solution (10 min)

Storytelling and properly communicating your ideas is a crucial step in the design thinking process. Now that you have decided on a solution, work with your team to draw it out.

(Can be shown as a storyboard or poster)

Use words if you need to, but try to focus on images.

Present Solutions & Storyboards

10 minutes

Each group will have 2 minutes to present their initial “problem” scenario and how they came to a solution in their “future” scenario/storyboard.

Wrap up

What did you take away from today?

Any questions?

Resources

Prototyping and Testing:

Make Tools by Liz Sanders

IDEO’s Design Kit (click on the “Implementation” filter)

Book:

Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation by Tim Brown

Thank you!

Email: sarafortier@outwitly.comInstagram and twitter: @outwitlyLinkedin: https://ca.linkedin.com/in/sarafortierWebsite: outwitly.com