2009 success story guidebook

8/8/2019 2009 Success Story Guidebook

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Table o Contents

Factory AutomationEmbedded Serial Boards for Process Control Systems China/Asia 3

Quality Inspecti on for TFT-LCD Manufacturing Taiwan/Asia 5

Networking Solution for CNC Control Systems Global 7

Boiler Control System for Plastic Manufacturin g Applications China/Asia 9

Ultra Low Serial-to-Eth ernet Latency in Semiconduct or Processing Equipment Japan/Asia 11

Wireless Roaming Networking for Automated Guided Vehicles Germany/Europe 13

Power Automation

Transportation Automation

Railway Door Control System Europe 23

Highway Traffic Monitoring System Taiwan/Asia 25

Railroad Station Monitoring System Taiwan/Asia 27

Utility Monitoring System for an Airport Terminal China/Asia 29

Kiosk/ATM/POS

Device Communicatio n for Airline Check-in System China/Asia 31

Integrating Peripheral Devices in an ATM China/Asia 33

External Serial-to-USB Expansion for POS Terminals in Gas Stations Europe 35

Public Transportatio n Ticket Vending Machines Spain/Europe 37

Typical Application

Typical Applications

Embedded Serial-to-Et hernet Solution for RFID Reader Deployment China/Asia 39

Surveillance Monitoring System Ireland/Europ e 41

Solar Power Station Applications Global 15

Redundant Serial-to-Et hernet Communication in a Power Dispatch Control Center China/Asia 17

Automatic Meter Reading for a Centralized Power Meter Application United Arab Emirates/Middle East 19

Remote Monitoring and Control for a Windmill Generator Denmark/Europ e 21

Moxa has been a leader in device connectivity or more than 20 years, and

provides a wide selection o industrial-grade device connectivity products

that are used in a broad spectrum o industrial applications around the world.

Moxas products support redundant eatures, hazardous location certiications,and a rugged design to keep automation systems running continuously.

Products that support a wide operating temperature are also available or use

in extreme environments, such as actory automation, power automation,

transportation automation, Kiosk/ATM/POS, and many more.

Product Lines

uUSB Connectivity

uCombo Switch/Serial Device Servers

uSerial Device Servers

uTerminal Servers

uEthernet Fieldbus Gateways

uMedia Converters

uMultiport Serial Boards

Moxa at a GlanceLeading Provider of Industrial Networking Solutions

Power Automation

Since power and other utilities deliver services that are absolutely essential to modern

society, it is critical that systems have rock-solid reliability and are easily maintained.

Throughout the stages o generation, transmission, and distribution, Moxa products

are used to help monitor substations and service cabinets, establish high-speed

redundant network backbones, and provide automatic meter reading.

Transportation Automation

Intelligent transportation systems aim to oer communication and transportation

platorms that are sae, convenient, comortable, eicient, and environmentally riendly.This is the direction that traic policies in countries the world over are taking, and

Moxas advanced product solutions make it easier or engineers to implement such

transportation applications.

1

Factory Automation

Automation has kept manuacturers competitive in a global marketplace, but it can

be diicult to achieve reliable communication between specialized devices and

protocols. With the help o Moxa products, manuacturers all over the world have

been able to connect legacy equipment to modern control systems, monitor harsh

environmental conditions at production acilities in real-time, and seamlessly convert

between proprietary and open device protocols.

Kiosk/ATM/POS

Consumers beneit daily rom the incredible convenience that network technology

brings to inancial transactions. Moxas many products with small orm actor do

not compromise perormance or reliability and are helping connect retail devices

to central networks, establish 24-hour ser vices, and coordinate devices in ATMs and

kiosks.


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Application Topology

Products ImplementedBenefts

CB-114 Small orm actor: 9 0 x 96 mm (3.54 x 3.78 in

Sel-stacking bus eliminates the need or

backplanes or card cages

921.6 Kbps maximum baudrate or super a

transmission

On-chip H/W and S/W ow control Built-in 15 KV ESD protection

Onboard Tx and Rx LED indicators o r each

Drivers or Windows (2000, XP/2003/Vista x

x64), Windows CE 5.0, Windows XP Embedd

DOS, Linux 2.4/2.6, FreeBSD 4/5, QNX 6

uCompact size is ideal or PC-based

embedded systems

uUp to 4 serial COM ports to provide

cost-eective port expansion

uSupport various operating systems to

reduce the cost o uture upgrades

uConigure each port independently or

RS-232, RS-422, or RS-485

Serial

3

Project Background

Process control systems are automatic platforms used in a wide variety of

industries to operate a plant more cost-effectively and efficiently. Traditionally,automobile manufacturers had to use a different computer to connect each

automation device in the production process including pressing machines,

robots, and testing machines. A leading European automobile manufacturer

wanted to use just one computer to connect all o f these machine automation

devices and decided to use Moxas CB-114 embedded serial board for their

process control system.

Moxas CB-114 embedded serial communication board can accommodate

multiple high performance peripherals for field devices that use RS-232/422/285

serial communication protocols. In fact, one computer can accommodate

up to four CB-114 boards to provide 16 additional COM ports. As a result, the

manufacturer can easily monitor and control the entire machine automation

process with a single computer. Thanks to the CB-114, the manufacturer no

longer needs to worry about purchasing and maintaining a separate computerfor each automation device in the production process.

Moxas Solution

The CB-114 is a PC/104-Plus module that can be stacked inside an embedded

computer to save space. Due to space limitations, the manufacturer decided to

use Moxas CB-114 in an embedded system for its machine automation process.

The CB-114 features four RS-232/422/485 serial ports for COM port expansion

to integrate data transmission for peripheral devices. Furthermore, the CB-114

provides drivers for Windows CE 5.0 and Windows XP Embedded, which are

popular in embedded systems.

Embedded Serial Boards forProcess Control Systems

Process Control System

China/Asia


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uIndustrial-grade design suited or the

TFT-LCD manuacturing process

uRugged high-quality converter

or complicated high-speed data

transmission

uInstantaneously expand serial ports with

USB plug and play

UPort 1650-1616-port RS-232/422/485 USB-to-serial conv

Standard 19-inch rack-mountable orm act

rugged metal housing or industrial applica

Up to 16 serial ports or easy USB-to-serial

expansions

3-in-1 solution to maximize cost-eciency True USB 2.0 high-speed transmission to inc

productivity

128-byte FIFO and on-chip hardware and so

ow control to ensure stable data transmis

Each serial port is equipped with an LED ind

or easy troubleshooting

USB

Serial

5

Project Background

Manufacturing TFT-LCD (thin film transistor liquid crystal display) panels is a

complicated and highly technical process. The three major stages in

TFT-LCD panel production are the array, LC cell, and module assembly

processes. In addition, each finished panel must also pass a series of quality

inspection tests such as defect inspection and lighting tests. The most

challenging part of the TFT-LCD manufacturing process is achieving zero fault

tolerance for high quality and productivity. One of our customers needed a

USB-to-serial solution to transmit data between a host and quality inspection

equipment in the TFT-LCD manufacturing process. In such a demanding

manufacturing environment, adopting multiple ports and a ruggedly designed

USB-to-serial product proved to be the best o ption.

Moxas Solution

The UPort 1650-16 is a 16-port USB-to-RS-232/422/485 serial converter

with plug-and-play USB capabilities to simplify serial port expansions. Unlike

multiport serial boards, the UPort 1650-16 does not require users to open the

chassis of the PC or even turn off the system when connecting additional COM

ports, saving time, effort, and money. The standard 19-inch rack-mountable

form factor of the UPort 1650-16 is perfectly suited for TFT-LCD manufacturing

laboratories.

In this application, Moxas UPort 1650-16 USB-to-serial converter is used to

connect the host to test equipment for data transmission in the TFT-LCD quality

inspection process. The UPort 1650-16 provides true USB 2.0 transmission

to improve productivity, and also provides LED indicators to simplify

troubleshooting.

Quality Inspection for TFT-LCDManufacturing

TFT-LCD Manufacturing

Taiwan/Asia


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NPort 5110

uSmall size or easy installation

uReliable serial-to-Ethernet solution or

data transmission

uMonitoring and troubleshooting utilities

are included

NPortW2150 Plus

u802.11a/b/g wireless connectivity to a

CNC

u

Seamless roaming with a user-deinablesignal strength threshold

uO-line port buering and serial data log

uSecure data access wit h WEP, WPA, WPA2,

and secure remote management with

SSH/SSL conigurations

NPort 5110 Real COM/TTY drivers or Windows and Linux

Standard TCP/IP interace and versatile operation modes

Easy-to-use Windows utility or conguring multiple device se

Built-in 15 KV ESD protecti on or all serial signals

-40 to 75C operating temperature (T models)

NPortW2150 Plus 921.6 Kbps baudrate or RS-232/422/485 transmissions

Enhanced remote conguration with HTTPS, SSH

Secure data access with WEP, WPA, and WPA2

Wireless roaming with a user-dened signal strength threshold 20 MB of-line port bufering and 64 KB serial data log

Ethernet

Serial

AWK-3121 IEEE 802.11a/b/g compliant

Power input by redundant 24 VDC power i nputs or Power-ove

Ethernet

Powerul securi ty with WPA/WPA2/802.11X lters

Turbo Roaming or seamless wireless connection

Long-distance communication support

-40 to 75C operating temperature range (T model)

CNC Control System

Global

7

Project Background

The initial solution was for the engineers to use CNC (Computer Numerical

Control) to run a new manufacturing program. This solution requires off-linedevelopment in the design room, and then manual transfer of the program to

the factory floor PC using a f loppy disk or USB Storage. The factory floor PC

will implement the program by sending instructions to v arious manufacturing

machines over an RS-232 interface connection. However, the environment of

the factory floor is not suitable for PCs (due to high humidity, oily and dusty

surroundings, and extreme temperatures); it is highly probably that PCs in such

environments will crash frequently.

Moxas Solution

Moxas NPort 5110 and NPor tW2150 Plus device servers were chosen since

they meet all of the requirements. The NPort is perfectly suited for rugged

environments and is much smaller than a PC.

The control center sends instructions to the CNC in TCP/IP packet format through

an Ethernet/Wireless connection to the NPort. It is no longer necessary for

personnel to physically transport the program to the site, and multiple CNC

machines can receive the data simultaneously.

Advantages of implementing this solution:

uSystem costs are reduced by lower equipment expenses (the cost of NPort is

much lower than a PC) and by the time and human resources saved.

uChanging the CNC layout when expanding is quick and easy.

uMoxas driver technology reroutes COM data through the computers Ethernet

card; users do not need to spend time to make changes to their existing

manufacturing programs.

uCentralized feedback of the CNCs status ensures organized and simplified

maintenance.

uWireless NPort save on cabling costs and time.

Networking Solution for CNCControl Systems

Benefts


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uAdvanced unctions minimize the eort

required or implementing a Modbus

architecture

uLess Ethernet wiring eort

uCost-eective serial-to-Ethernet Modbus

solution that leverages existing utilities

and devices

uWarning relay by outputuMultiple masters and slaves to ensure

smooth data updates

MGate MB3270 Conguration is exceptionally easy

Slave mode supports 16 TCP masters and u

62 serial slaves at the same time

Master mode supports 32 TCP slaves

simultaneously

Emergency request tunnels ensure QoS co

Embedded Modbus protocol analyzer

Redundant dual DC power inputs

Ethernet (Modbus TCP)

Serial (Modbus RTU)

EDS-508A8-port Managed Ethernet Switch

Plug-n-play Turbo Ring (recovery time < 20 ms)

Customer conigured e-mail notiication by exception

User-riendly web-based coniguration and management

-40 to 75 C operating temperature (T models)

9

Project Background

Factory automation applications must be equipped to handle and monitor

the myriads of information from at tached devices. For plastic manufacturing

applications, the boiler control system plays a critical role by gathering and

regulating information to ensure production is accurate and smooth. In this

particular case, the customer combines eight subsystems that include power

meters, water meters, alarm output, displays, and I/O s tatus to be controlled

by several intelligent controllers with Modbus RTU interface. The Modbus TCP

protocol is used for this application due to the distance.

Our client requested the following specifications for their system:

u Modbus serial to Modbus TCP translation

u Multiple slaves/masters support

u Automatic Modbus TCP response time detection

Moxas Solution

Moxas MGate MB3000 series, a serial to Ethernet Modbus gateway, was selected

for their system.

For this application, PLCs control the boiler system and intelligent controllers

are responsible for retrieving information from the boiler and subsystems. When

the control server (IPC) needs to acquire data from the boiler, the intelligent

controllers with Modbus RTU interface will retrieve data from the boiler.

The command is sent in Modbus TCP packet format through the Local Area

Network (LAN) and received by the MB3270. The MB3270 would then convert

the packet into Modbus RTU messages for the intelligent controller to send

to the remote control server via Modbus TCP. Finally, the intelligent controller

receives the command from the IPC and relays the data by using Modbus TCP

communication. Normally, PLCs and intelligent controllers control and monitor

information separately. This unique architecture will ensure fast retrieval of real

time data and allows for immediate alert if the primary communication (PLC) is

down.

Moxas MGate MB3270 offers high flexibility. Features that benefit boiler control

systems are:

uCascading Ethernet ports for easy wiring

uResponse timeout auto detection to define the suitable timeout value

uRedundant power inputs minimize the risk of data loss in the event of power

ailures.

Today, more and more boiler control systems are being equipped with Moxas

MGate MB3000 series Modbus gateways.

Boiler Control System for PlasticManufacturing Applications

Boiler Control System

China/Asia


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uWith Moxas ready-to-use Real COM

mode or WinCE, the company spent just

a raction o the usual time to establish

a robust connection between the serial

devices and the remote PC.

uWith the lowest latency on the market,

the NPort 6650-8 ensures that

parameters and process recipes are

placed in precisely on time to minimize

process aults.

uWith the highest MTBF on the market,

the company used the NPort 6650-8

to minimize downtime, and as a result

maximize the array yield rate.

NPort 6650-8 Ready-to-use operation modes

Drivers or Windows, WinCE, and Linux

Port bufers or storing serial data when the

Ethernet is of-line

MTBF o 135,370 hours

Supports IPv6 Ethernet redundancy (STP/RSTP/Turbo Ring

network module

Modular design or network expansion

Secure data transmission

Ethernet

Serial

Semiconductor Process Equipment

Japan/Asia

11

Project Background

The fabrication of semiconductor wafers is a high precision process that

requires over 300 individual steps categorized into various major process

groups such as photo-resist, thinfilm, etch, and CMP. Within a t ypical thinfilm or

etch device, there are many built-in serial devices such as vacuum turbo pumps,

RF generators, and RF matches, all controlled by an internal PC.

A Japanese company that produces thinfilm and etch process equipment was

looking to develop a new-generation device communication solution. This

solution will enable the serial devices to be controlled by a remote PC located in

the control island of the semiconductor factory and will result in better control

of the serial devices for finer precision. With this new solution, semiconductor

makers can easily retrieve the running parameters of the devices and remotely

place process recipes to the process equipment. Currently, a majority of

semiconductor fabrication factories use Ethernet communication as one part of

their backbone network, and for this reason the company opted for a

serial-to-Ethernet solution with:

u

WinCE driver for managing devices on a WinCE platformuUltra low latency for retrieving running parameters and placing process

recipes, which are extremely time critical (the time is calculated in

milliseconds).

uHigh MTBF since even a small pause in device connections can cause huge

losses.

Moxas Solution

Moxas NPort 6650-8 terminal servers were chosen since they meet all of the

companys requirements. Each piece of thinfilm and etch process equipment is

equipped with two chambers that run the process individually. Each chamber is

equipped with a vacuum turbo pump, RF generator, and RF match, all of which

use RS-232 communication. Inside the process equipment you will find a pair

of NPort 6650-8 device servers that connect the serial devices to Ethernet,

allowing the devices to be controlled and monitored by the remote PC. The

company uses Moxas WinCE Real COM driver on the NPort 6650-8 to connect

the devices to the remote PC.

Ultra Low Serial-to-EthernetLatency in SemiconductorProcessing Equipment


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Benefts

NPortW2150 Plus Link any s erial device to an IEEE 802.11a/b/g ne

921.6 Kbps baudrate or RS-232/422/485

transmissions

Web-based conguration using built-in Etherne

WLAN

Enhanced remote conguration with HTTPS, SS

Secure data access wi th WEP, WPA, WPA2

Built-in WLAN site survey tool

Wireless roaming with user-dened signal stren

threshold

Of-line port buferin g and serial data log

Dual power inputs (1 power jack, 1 terminal blo

u802.11a/b/g wireless connectivity or serial

devices

uSeamless roaming with user-deined

signal strength threshold

uO-line port buering and serial data log

uSecure data access with WEP, WPA, WPA2

and secure remote management with

SSH/SSL conigurations

Product Implemented

AWK-3121 I EEE 802.11a/b/g compliant

Power input by redundant 24 VDC power inputs or

Power-over-Ethernet

Power ul security with WPA/ WPA2/802.11X lters

Turbo Roaming or seamless wireless connection

Long-distance communication support

-40 to 75C operating temperature range (T model)

13

Project Background

In the past, warehouses needed to hire many workers to organize the

thousands of goods in stock. As a leading business in warehouse automation,our client used high tech rail guided vehicles (RGV) to categorize each product.

Each product has an RFID tag attached to it that contains specific data used for

categorization. The use of RGVs and RFID tags allow our client to save valuable

time and resources.

The best communication network for RGVs is wireless, which allows the

warehouse to bypass wiring and space constraints. Since wireless systems are

also relatively easy to install and maintain, the client already had an 802.11a/b/g

wireless environment installed. To ensure proper operation of the RGVs, the

client required stable and reliable communication between access points and

RGV controls, as well as seamless wireless communication with 802.11a/b/g and

roaming capability.

Automated Guided Vehicles

Germany/Europe

Moxas Solution

The Moxa NPortW2150 Plus is an ideal choice for connecting serial devices.

Since Moxa products provide 802.11a/b/g wireless connectivity, they are

compatible with our clients system specifications. Through the WLAN

environment, the NPortW2150 Plus offers an excellent solution for devices

that frequently move from place to place such as an RGV.

Moxa NPortW2150 Plus provides a serial-to-wireless solution for RGVs with

the following features for the warehouse automation system.

uSupport for 802.11a/b/g: the use of different wireless bands is necessary for

this application

uSeamless data roaming: the Connect Rule function allows wireless roaming

with off-line port buffering to prevent data loss between 802.11a and

802.11b/g environments during operation

Wireless Roaming Networkingor Automated Guided Vehicles


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Optical

Etherne

Serial

NPort S8000 Series4-port RS-232/422/485 serial device server

Serial QoS or conguring serial data transm

priority

2 KV (DC) isolation protection or each seria

Adjustable pull high/low resistor or RS-485

5-port managed Ethernet switch built in Two ber Ethernet ports and three Etherne

Ethernet redundancy with Turbo Ring (reco

time < 20 ms) or RSTP/STP (IEEE 802.1w/D)

supported

QoS, IGMP-snoopin g/GMRP, VLAN, LACP, SN

v2c/v3, RMON supported

Surge protection or serial, power, and Ethe


uAll-in-one design (integrated switch and

serial device server) or exibility and to

simpliy industrial network connections

uTwo ber ports, 3 Ethernet ports, and 4

3-in-1 serial ports greater exibility

uRing Redundancy at the device level orreliable connections

uWide operating temperature rom -40 to

75C

uRugged design with complete hardware

protection (UL508, ull surge protection,

Level 4 ESD, 2 KV o isolation on each serial

port)

uCompact size and cost efective solution

Project Background

All solar power stations include three major devices-a power inverter, a PLC,

and meters. The power inverter converts the energy generated by the plant

to power for end-users, and the PLC controls the bases sun tracking system.

Although some inverters and meters are serial devices, these days PLCs are

often Ethernet devices, and consequently the station needs to connect both

serial and Ethernet devices to the Ethernet backbone network or the control

center.

Power generation systems must be stable and reliable, which is why Ethernet

redundancy in the Ethernet backbone is essential. In addition, solar farms are

normally located in wide open locations such as deserts, which means that the

devices should be able to endure wide variations in temperature.

Green Power

Global

Moxas Solution

With the NPort S8000, you can connect all of your Ethernet and serial devices to

the control center easily and economically with a single device. The NPort S8000

is a compact and rugged all-in-one Ethernet switch and serial device server.

The NPort S8000 provides Ethernet redundancy and ring structure to increase

the reliability and availability of your system. Not only does the NPort S8000

supports the standard STP/RSTP ring protocol but it also supports Moxas

proprietary Turbo Ring protocol, which has the worlds fastest recovery time of

under 20 millseconds.

With the NPort S8000s dual power inputs and complete hardware protection,

your networks stability is ensured. Aside from being certified to meet the UL508

international safety standards, the hardware is also fully equipped with surge

protection for serial, Ethernet, and power to guard against voltage spikes. In

addition, the NPort S8000 has level 4 ESD protection and 2 KV of isolationprotection on each serial port.

The NPort S8000 is perfectly suited for critical applications, and is the best

solution for this type of solar power system.

15

Solar Power Station Applications


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uHigh redundancy

uLess sotware development eort

uCost-eective serial-to-Ethernet solution

that leverages existing utilities and

devices

uNew Redundant COM (patent pending)operation mode (or systems designed

with a single control server and dual-LAN);

includes a zero switching time eature

that prevents data transmission between

the PC host and serial devices rom being

interrupted i one o the LANs should ail.

CN2600 Series LCD panel or easy IP address conigurat

Dual-LAN cards with two independent M

addresses and IP addresses

Redundant COM unction available whe

LANs are active

Dual-host redundancy can be used to ad

backup PC to your system

Dual AC power inputs

Real COM/TTY drivers or Windows and L

Ethernet

Serial

17

Project Background

There are 3 main segments in power automation: generation, transmission, and

distribution. In most power distribution systems, control centers acquire data rom the

remote RTU via networks. Each network includes dial-up links rom serial modems with

the PSTN. Serial-to-Ethernet solutions are required in the p ower distribution systems o

these applications to manage the numerous serial RTUs in the control centers.

To enhance system reliability, our client requested the ollowing speciications or their

power distribution system.

uRedundant control servers: most power distribution systems are built with two or

more control servers.

uRedundant communication networks: two redundant networks are built to back each

other up.

uRedundant power: mission-critical devices in the system must have built-in dual

power inputs.

Automatic Meter Reading

China/Asia

Moxas SolutionMoxas CN2600 series terminal server was chosen to meet the above requirements or

our clients power distribution system.

When the control server needs to acquire data rom the remote RTU, the command is

sent in TCP/IP packet ormat through the Local Area Network (LAN) and received by

the CN2600. The CN2600 would then convert the packet into serial messages or the

modem to send to the remote modem via PSTN. Finally, the RTU receives the command

rom the modem and responds to the control server with the data by using the same

communication route. Whenever the control server is down, another server is activated

to back up the primary server. The LAN and power supply are also backed up in the

same way.

Moxas CN2600 oers high redundancy and the ollowing eatures or the power

distribution system.

uDRDAS: whenever the control server switch mechanism is activated, the CN2600 can

automatically identiy and cooperate with the backup server.

uDual-LAN cards with two independent MAC and IP addresses allow the CN2600 to be

connected to separate LAN networks. To use this eature, the PC host must also be

installed with two LAN cards. I one o the networks ails, the PC host will still be able

to communicate with your serial devices over the redundant LAN.

uDual-power input minimizes the risk o data loss in the event o a power ailure.

Today, thousands o Moxas CN2600 series terminal servers have been installed in

power distribution systems all over China.

Redundant Serial-to-EthernetCommunication in a PowerDispatch Control Center


11/22



NPort 5130 Real COM/TTY drivers or Windows and L

Standard TCP/IP interace and versatile

operation modes

Easy-to-use Windows utility or conigur

multiple device servers

Built-in 15 KV ESD protection or all serialsignals

SNMP MIB-II or network management

Conigure by Telnet or web browser

Adjustable termination resistor or RS-48

ports

uThe NPort 5130 oers an eective

serial-to-Ethernet solution or data

transmission.

uNo additional wiring eort or cost.

Ethernet

Serial

Electric M

19

Project Background

Automated meter reading (AMR) technology automatically collects data from

devices such as electricity, water, and gas meters, and transfers that data to a

central database for billing or analysis.

A particular tower in the Middle East has a high density of devices and

communication mediums on each flo or. In addition, the control room needs to

gather and monitor a great deal of information including security alarm signals,

air conditioner controls, signal controls, power meters, etc. However, there was

insufficient space to install serial communication wiring to connect the power

meters to the control room. Since an Ethernet network was already installed,

the client wanted a solution that satisfied the following requirements:

uData transmission from each group of power meters to the control room

uMinimal additional wiring space

uMinimal additional IP a ddresses

Automatic Meter Reading

United Arab Emirates/Middle East

Moxas Solution

The power meters were connected to one of the NPort 5130s serial por ts,

which exchanged signals with the control room via Ethernet. By utilizing

the existing Ethernet network, serial signals from the power meter could be

transferred without additional wiring effort. An additional advantage of the

NPort 5130 is multi-drop suppor t for up to 31 serial devices. Thus, the control

room can receive power meter data from all NPort 5130 units in the tower

over the Ethernet and satisfy the following requirements.

uUse the existing Ethernet infrastructure to transmit power meter data

uScalable number of NPort 5130 devices to serve all RS-485 serial interface

power meters

Automatic Meter Reading fora Centralized Power MeterApplication


12/22



NPort 5210 Small size or easy inst allation

Versatile socket operation modes, including TCP

TCP Client, and UDP

Easy-to-use Windows utility or coniguring mult

device servers

Supports 10/100M Ethernet

Patented ADDC (Automatic Data Direction Contr

2-wire and 4-wire RS-485 Built-in 15 KV ESD protection or all serial signals


uLong MTBF with high reliability and

eective system maintenance

uSmall size or easy coniguration

uHigh perormance serial-to-Ethernet

solution

Optica

Ethern

Serial

EDS-408A Up to 3 iber optic ports or long-haul transmission

Plug-n-play Turbo Ring, RSTP/STP (IEEE 802.1w/D) or

Ethernet redundancy

Supports QoS, port-based VLAN, SNMPv1/v2c/v3, and

RMON

-40 to 75C operating temperature range

Slim anless and DIN-Rail design, redundant power

inputs

21

Project Background

As concerns over global warming continue to grow, green technologies are

becoming increasingly popular. Wind turbine companies provide an excellent

alternative to burning fossil fuels by harnessing kinetic energy from the wind

and converting it into electricity. A typical wind farm may include over 80 wind

turbines, making it imperative that the networks for managing and controlling

these installations are reliable.

Each wind turbine includes a generator and a variety of serial components such

as a water cooler, high voltage transformer, ultrasonic wind sensors, yaw gear,

blade bearing, pitch cylinder, and hub controller. All of these components are

controlled by a PLC and communicate with the ground host. Due to the total

integration of these devices into an Ethernet network, one of our customers in

the wind turbine industry needed a serial-to-Ethernet solution that can operate

reliably for years without interruption.

Power Generation

Denmark/Europe

Moxas Solution

Moxas NPort 5210 device server can convert industrial serial devices inside

the wind turbine into Ethernet devices. By installing the NPort 5210, the

host PC in the station running the SCADA system can communicate with

the PLC to perform data analysis, system control, and maintenance from any

network location or even the Internet. The NPort 5210s small size and easy

configuration allow it to fit perfectly inside the wind turbine. Furthermore, the

Ethernet is connected to a remote control station v ia a Turbo Ring redundant

network.

Remote Monitoring and Controlfor a Windmill Generator


13/22


Etherne

Serial


NPort IA5250-T Versatile socket operation modes

Redundant DC power inputs

Warning by relay output and e-mail

Two 10/100BaseTX ports (RJ45)

IP30-rated housing

Wide operating temperature range o -40 to 75

Industrial-grade certication in UL/cUL Class 1

Division 2 Groups A, B, C, D, and ATEX Class 1 Zon

uRedundant DC power inputs

uCascading Ethernet ports or easy wiring

uReliable serial-to-Ethernet data

transmission

uDin-Rail mountable to save space

EDS-208 10/100BaseT(X) (RJ45 connector), 100BaseFX

(multi-mode, SC/ST connector)

IEEE802.3/802.3u/802.3x support

Broadcast storm protection

DIN-Rail mountable


23

Project Background

In railway applications, the engineer activates the car doors each time the train

stops at a station. For this reason the client decided to build a network systemon the trains to extend the communication distance, and use the NPort

IA5250-T to create reliable serial-to-Ethernet communications.

To enhance the reliability of the system, our client requested the following

specifications for the door control system.

uSmall size, since railway cars have a limited installation space.

uVibration and shock proof since trains are constantly subjected to shock and

vibrations.

uWide operating temperature for systems that are subjected to harsh

environments.

Railroad Control System

Europe

Moxas Solution

Moxas NPort IA5250-T is a DIN-Rail mountable industrial-grade device server

with two 10/100BaseTX por ts. To endure harsh environments, the NPor t

IA5250-T supports an operating temperature of -40 to 75C and relative humidity

between 5 and 95%. Installation space in railway cars is usually quite limited,

which is why we designed the NPort IA5250-T with cascading Ethernet

ports for easy set-up and to save space. In addition, we designed the NPort

IA5250-T to be vibration and shock resistant (complies with IEC60068-2-6 and

IEC60068-2-27).

Railway Door Control System


14/22



ICF-1150 Series RS-232, ber, and RS-422/485 3-way communic

Rotary switch or changing the pull high/low re

value

Extend RS-232/422/485 transmission (up to):

* 40 km with single-mode

* 5 km with multi-mode

3-way galvanic isolation (or I models) -40 to 85C wide temperat ure models available

Class I, Div. II certication (Pending)

uExtend communication distance up to

5 km with multi-mode and 40 km with

single-mode

uAvoid data errors and data loss caused

by intererence

uRugged stand-alone design allows

placement o ICF-1150s along the

highway or surveillance

uHigh density solutions or central sites

save valuable time and cabinet space

u Trusted quality, backed by a solid 5-year

warranty

NRack System ( TRC-190) 19-inch chassis or rack mounting

19 slots or high density applications

Supports hot-swap and dual power input with redundancy

Fan-less chassis design reduces the need or repairs

Extend RS-232/422/485 transmission (up to):

* 40 km with single-mode

* 5 km with multi-mode

1K or 150K ohm pull high/low resistor

Supports Ring and Point-to-Point transmissions

Optical

Serial

25

Project Background

With only two major highways running down the west side of Taiwan,

congestion and long traffic jams during holidays and long weekends is acertainty. The Taiwan National Highway Bureau (TNH) has set up several traf fic

monitors and control centers to monitor traffic and to provide drivers with road

conditions and alternative routes for bypassing congested sections. To obtain

real-time highway road conditions, the control centers rely on a large number

of cameras installed along the highway. Most cameras support zoom-in/zoom-

out and left/right panning operations powered by a motor that is controlled

remotely over an RS-485 connection. By taking advantage of existing fiber

cables that run the length of the highway, system engineers used serial-to-fiber

converters to control camera motors from the control center.

Moxas Solution

Serial-to-fiber converters are generally used in pairs, and Moxa provides both

standalone products and chassis solutions for high density media systems.

Available products include the ICF-1150 series, which is an industrial

serial-to-fiber converter with a wide operating temperature of -40 to 85C. In

addition, the NRack System chassis solution is used in the TNHs control center.

The advantage of the NRack System is that slide-in modules can be plugged into

the chassis to save valuable cabinet space and mounting effort.

Highway Traffic MonitoringSystem

Traffic Monitoring System

Taiwan/Asia


15/22


IMC-21 Series Multi-mode and single-mode with SC or ST ib

connector

Link Fault Pass Through (LFP) (media converte

should work as a pair)

Power inpu ts: 12 to 45 VDC, 18 to 30 VAC (47-6


DIP-switch or FDX/HDX/10/100/Auto/Force se

uExpands the iber port o the Ethernet

switch

uDIN-rail mounting saves space in the

cabinet

uDIP-switch or FDX/HDX, 10BaseTx/

100BaseTx, and Auto/Force settings

uSupports Link Fault Pass Through to help

system administrators manage the wholenetwork status


Optical Fiber

Ethernet

EDS-508A8-port Managed Ethernet Switch

Plug-n-play Turbo Ring (recovery time < 20 ms)

Customer conigured e-mail notiication by exception

User-riendly web-based coniguration and management

-40 to 75 C operating temperature (T models)

27

Project Background

In recent years, Ethernet has become increasingly popular in the automation

industry, especially in power automation systems. Many PLCs or RTUs now

support Ethernet as the primary communication interface. In order to minimize

noise interference in its communication system, a Taiwanese transportation

company wanted to connect all its train stations using fiber optic cables. The

power monitoring system in each station would also be connected in this way.

Keeping the Cat 5 cables as short as possible is imperative to building an

automation system and media converters offer the most convenient solution

without changing the entire hardware structure.

Transportation applications also require industrial-grade solutions due to their

environmental conditions. Therefore, our client requested industrial DIN-rail

mounted media converters to connect RTUs and PLCs to the Ethernet switches.

In an air quality management system or power system. Some of the stations

equipment have Ethernet support but are legacy devices. As a result, the media

converter also needed to recognize standards such as Half Duplex or 10BaseT.

Railroad Monitoring

Taiwan/Asia

Moxas Solution

Moxas IMC-21-S-SC is an entry-level industrial media converter that supports

10/100BaseTx to 100BaseTx converters. The cost is very reasonable and

the performance and form-factor are just what our customer needed. The

operating temperature range is -10 to 60C, which is wider than commercial-

grade products. The IMC-21-S-SC also supports DIN-rail mounting, which saves

additional space in the cabinet.

Railroad Station MonitoringSystem


16/22


CP-138U-I Over 700 Kbps data throughput or top perormance

921.6 Kbps maximum baudrate or super as t data

transmission

128-byte FIFO and on-chip H/W, S/W ow control

Compatible with 3.3/5V PCI and P CI-X

Drivers provided or Windows (2000, XP/2003/Vista/20

x86/x64, 9X/ME/NT), Windows CE 5.0/6.0, Windows XP

Embedded, DOS, Linux 2.4, 2.6 (x86/x64), FreeBSD 4/5,

SCO Open Server 5/6, UnixWare 7

Easy maintenance with on-board LED display, and

management sotware

15 KV ESD protection and 2 KV optical isolation on the


uA total solution that easily integrates an

existing Ethernet inrastructure and serial

communication locally and remotely

uIndustrial-grade optical isolation

protection to guarantee communication

reliability

uGood technical support and product

quality

NPort 5232I Small size or easy installation

Versatile socket operation modes, including TCP

Server, TCP Client, and UDP

Easy-to-us e Windows utility or conguring multiple

device servers

Supports 10/100M Ethernet

Patented ADDC (Automatic Data Direction Control)

or 2-wire and 4-wire RS-485

Built-in 15 KV ESD protection or all serial signals


Etherne

Serial

29

Project Background

An airport terminal must be equipped to handle many tasks, including

passenger traffic, ticket purchases and check-in, luggage transfers, security

checkpoints, and more. In addition, terminals also need to manage basic

utilities, runway signals, and power dispatch systems. All of these tasks require

coordinating a great deal of information and equipment over a communication

network. A central control room typically handles all the control signals for

multiple operations within an airport.

The control room of the new international terminal of a major Chinese city

needed to connect various devices via different media interfaces including

Ethernet, RS-232, RS-422, and RS-485, depending on the application and

distance from the control room. In addition, the Chinese airport needed a total

communication solution that would incorporate runway signal controls and

power source monitoring. High standards for security and architectural stability

were also required for the airports applications.

Transportation

China/Asia

Moxas Solution

The Chinese airport decided to use Moxas NPort 5232I for the network

infrastructure and the CP-138U-I to transmit serial communication signals locally.

This allowed the control center to gather power control signals via multiport

serial boards (CP-138U-I) and remotely monitor power meter data by using an

Ethernet-to-serial device (NPort 5232I). Moreover, both the CP-138U-I and

NPort 5232I provide reliable optical isolation protection. Moxas Ethernet

solutions were selected because the client wanted a network that satisfied the

following requirements:

uPower control signal transmission between remote sites and the control center

over Ethernet for long distance applications

uPower control signal transmission between remote sites and the control center

using multiport serial boards for short distance applications

uIsolation protection

uMinimal additional wiring effort

Utility Monitoring System for anAirport Terminal


17/22



CP-168EL PCI Express x1 compliant

921.6 Kbps maximum baudrate or super a

transmission

128-byte FIFO and on-chip H/W, S/W ow c

Choose rom a wide range o connection c

and boxes

Low prole orm actor ts small-sized PCs

Drivers provided or Wi ndows (2000, XP/20

Vista/2008 x86/x64), Windows CE 5.0, Wind

XP Embedded, DOS, Linux 2.4, Linux 2.6 (x8

x64) FreeBSD 4/5, QNX 6, SCO Open S erver

UnixWare 7

15 KV ESD protection on the board

uHigh perormance or data transmission

uCost-eec tive multiport s erial board

solution

uLow proile PCI Express card suitable or

limited space

uThe CP-168EL requires only a 3.3 VDCpower supply that its rom shoebox to

standard-sized PCs.

Serial

31

Project Background

Point of Sale (POS) terminals have become popular for airline check-in counters

to speed up the process of checking in passengers. One of our customers

wants to upgrade their old POS systems for use at check-in counters, and they

are looking for a reliable yet small sized serial communication solution for

connecting more peripherals devices in a limited space for integrated and fast

data communication. The peripheral devices include mileage card readers,

passport readers, boarding pass printers, receipt printers, scales, and display

monitors, each of which are connected to a separate serial port.Check-in System

China/Asia

Moxas Solution

Moxas CP-168EL is an 8-port low profile RS-232 PCI Express board designed

to expand a PCs serial ports. The CP-168EL connects up to 8 devices for data

communication to provide an ideal solution for connecting several devices at

one check-in counter. The CP-168EL features a 128-byte FIFO, and hardware and

software flow control on the chip to assure the highest quality data transmission.

One of the most attractive factors of Moxas CP-168EL is reliable performance

and short lead time for setting up complicated systems.

Device Communication for AirlineCheck-in System


18/22

CP-104UL Over 800 Kbps data throughput or top

perormance

921.6 Kbps maximum baudrate or super

data transmission

128-byte FIFO and on-chip H/W, S/W lo

control

Compatible with 3.3/5V PCI and PCI-X

Drivers provided or Windows (2000, XP/

Vista/2008 x86/x64, 9X/ME/NT), Window

5.0/6.0, Windows XP Embedded, DOS, Li

2.4, 2.6 (x86/x64), FreeBSD 4/5, QNX 6, SC

Open Server 5/6, and UnixWare 7



uThe CP-104UL can extend connections

between PCs and serial devices

uATM systems need high product

reliability and quality. Moxa products

are guaranteed to be o the highest

quality with each one backed by a 5-yearwarranty.

Benefts Product Implemented

Serial

33

Project Background

An Automated Teller Machine (ATM) is a computerized telecommunications

device that provides customers with access to financial transactions in a public

space without the need for a human clerk or bank teller. Most modern ATMsidentify customers when they insert a card that contains a unique card number

and additional security information. Using an ATM, customers can access their

bank accounts in order to make cash withdrawals and check their account

balances.

ATMs have an embedded PC in the center of the machine that connects to

multiple serial peripherals such as card readers, keypads, touch screens, receipt

printers, and cash dispensers. The PC connects to these serial devices via a

multiport serial board. Some embedded PCs require Low Profile boards due to

the limited space available inside a typical ATM.

In China, more and more banks are setting up ATMs to service growing numbers

of customers. A local Chinese ATM vendor has even entered the international

playing field by winning a large foreign market share and wide customer

recognition. To maintain its competitive edge domestically and abroad, the

vendor wanted a multiport serial board provider with high product quality,on-time shipment, and high product reliability.

Moxas Solution

Moxa offers a v ariety of multiport serial bo ards for the ATM industry. The

CP-104UL is a 4-po rt RS-232 Universal PCI board that adheres to Low Profile

specifications, which means it can fit into any type of PC. Besides dispensing

cash, some ATMs offer other services, such as cash deposits and bill payments

that require additional peripheral devices. For these ATMs, Moxa of fers

multiport serial boards that are capable of connecting more than 4 serial

devices. ATMs also use a wide range of connection interfaces such as ISA and

PCI Express. To meet the needs of such a diverse clientele, Moxa offers the

C104H (ISA) and CP-104EL (PCI Express) multiport serial boards. Some PCs that

come with embedded modules will also use Moxas PC/104 module (CA-104) or

PC/104-Plus module (CB-114) to increase the number of COM ports. Some ATMsneed smaller PCs because most of their internal space is occupied by currency

boxes. These mini PCs or shoebox PCs need Low Profile boards such as the

CP-104UL. With Moxas solutions, they can customize ATM functions to fulfill

their customers demands.

ATM

China/Asia

Integrating Peripheral Devicesin an ATM


19/22


UPort 1650-8 Hi-Speed USB 2.0 or up to 480 Mbps US

transmission


data transmission


control

Built-in 15 KV ESD protection or all seria

IP30-rated, rugged metal housing

COM port assignments maintained acros

dierent PCs

Mini DB9 emale to terminal block adapt

easy wiring

Driver provided or Windows (2000, XP/2

Vista/2008 x86/x64), Windows CE 5.0/6.0

2.4, 2.6 x86/x64

Locking power cord

uThe U Port 1650-8 USB-to-serial

converter provides multiple serial device

connections

uInstant plug-and-play means you no

longer need to open the PC case or

installation and maintenance

Benefts Product Implemented

USB

Serial

35

Project Background

Point of Sale (POS) terminals in a typical gas station application allow customers

to pay for their gas at the front counter in the stations convenience store. The

gas station fuel pumps and peripheral devices, such as credit card readers,

receipt printers, and cash registers, are each connected to a separate serial

port. POS terminals often integrate a PC with multiport serial boards to control

multiple peripheral devices.

A gas pump manufacturer in Europe was looking for a reliable and easy to

install solution since peripheral devices can be difficult to maintain and costly

to service. Since they used a shoebox PC, there was a space limitation to take

into consideration for this gas station POS application.

POS

Europe

Moxas Solution

The Moxa UPort 1650-8 is a USB-to-serial converter. Its USB plug-and-play

capability makes serial port expansion easy. Unlike multiport serial boards, the

UPort 1650-8 does not require users to open the chassis or turn off the system

in order to add COM ports or maintain the device, saving time, money and

effort. The UPort 1650-8 also allows users to connect all the peripheral devices

in the POS terminal and overcomes the space and PCI slot limitations, providing

greater scalability, significant cost savings, and more effective customer service.

External Serial-to-USB Expansionor POS Terminals in Gas Stations


20/22


Benefts

CP-168U Over 700 Kbps data throughput or top

perormance


data transmission


control

Choose rom a wide range o connection

cables and boxes

Compatible with 3.3/5V PCI and PCI-X

Drivers provided or Windows (2000, XP/

Vista/2008 x86/x64, 9X/ME/NT), Window

5.0/6.0, Windows XP Embedded, DOS, Li

2.4, 2.6 (x86/x64), FreeBSD 4/5, QNX 6, SC

Open Server 5/6, and UnixWare 7


Product Implemented

uConnect up to 8 serial devices to your PC

uVarious connection cables and

connection boxes accommodate dierent

serial device orm actors, such as DB9

male, DB25 male, and RJ45 connectors

u

Easy installationuAll Moxa products are guaranteed to be

o the highest quality and come backed

with a 5-year warranty

Serial

37

Project Background

The mass transit agency of a Spanish city was developing a public

transportation network that included both above and below ground trains

for the entire metropolitan area. They planned to install ticketing vending

machines (TVM) in the stations to make it easier for passengers to purchase

tickets, thereby improving customer service. These TVMs resemble ATMs, but

also use an embedded PC. While they do not perform bank transactions, TVMs

allow passengers to purchase tickets by cash, credit/bank cards, coin, or even

Smart Cards. TVMs generally use more peripherals than a typical ATM, requiring

around 8 ports to connect all the serial devices that comprise the machine.

Public Transportation TicketVending Machines

Kiosks

Spain/Europe

Moxas Solution

To address the above mentioned concerns, Moxa provided the mass transit

agency with CP-168U multiport serial boards as a cost-effective and

space-saving solution. The CP-168U is an 8-por t RS-232 Universal PCI board. In

order to accommodate all the peripheral devices in a single machine, TVMs are

beginning to use smaller PCs that come with fewer PCI expansion slots. The

CP-168Us design allows our client to connect up to 8 peripheral devices via a

single PCI slot. As a result, our client is able to provide more services and greater

convenience to passengers by integrating all of these components into one

machine.


21/22



uMinimized the time and eort spent on

upgrading Ethernet capability to serial

devices.

u Thumb-sized module maximizes

mechanical lexibility.

uNetEZ technology enhances the

eiciency o production, enables

complex and innovative applications,

and simpliies initial network

troubleshooting.

MiiNePort E1 The size o an RJ45 connector (33.9 x 16.25 x 13.5

Extremely low power consumption (160 mA @ 3

input)

Uses the MiiNe, Moxas second generation SoC

NetEZ technology makes integration incredibly

Versatile operat ion modes: Real COM, RFC2217,

and UDP

Etherne

EDS-205 10/100BaseT(X) (RJ45 connector), 100BaseFX

(multi-mode, SC/ST connector)

IEEE802.3/802.3u/802.3x support

Broadcast storm protection

DIN-Rail mounting ability

-10 to 60 C operating temperature range

39

Project Background

Most RFID reader manufacturers are familiar and comfortable with serial

communications such as RS-232 and RS-485 because they have been using

this form of technology to produce serial RFID readers and barcodes for solong. However, given the distance limitations of serial communications and

wider adoption of RFID technologies, demands for more complex and flexible

infrastructures are ever increasing. To satisfy their field needs, RFID solution

providers turned to Ethernet for help. However, RFID solution providers, who

are experts in serial communications, are not familiar with Ethernet technology.

A company from Shanghai, China, manufactures RFID readers and provides RFID

solutions to various market segments, such as factories, logistics businesses,

schools, and hospitals. In this success story the company wanted to implement

an RFID solution to monitor the activities of retirement home residents. The

plan was to deploy a serial RFID reader every five square meters and to connect

and manage the readers through an Ethernet backbone.

To realize an Ethernet-based network with the existing serial RFID readers

requires:

uEmbedded serial-to-Ethernet modules to upgrade their RFID readers

u

An easy to implement solution that requires minimal technical effortuExtremely small module to fit inside the tiny RFID readers

uCost-effective solution.

Moxas Solution

Moxas MiiNePort E1 fits the companys requirements perfectly. The MiiNePort E1

is the worlds tiniest and most innovative embedded serial-to-Ethernet device

server. The MiiNePort is no bigger than an RJ45 connector and fits perfectly

into the companys tiny RFID readers, and since it supports Moxas proprietary

Real COM mode, the company can continue using their original serial RFID

utilities, and do not need to waste time and money developing new utilities.

The company was also able to benefit from using Moxas proprietary NetEZ

technology, which provided them with additional support:

uAutoCFG (Auto Configuration): The company adopted Moxas AutoCFG

technology and eliminated the time consuming task of manually configuring

the RFID readers one by one.

uMCSC (Multi-channel Serial Communication): With the help of Moxas patent

pending MCSC, which allows the RFID reader to simultaneously play the role

of a TCP Client as well as TCP Server, the company was able to implement

complex applications.

uEXTrigger (External Trigger): With such a large quantity of readers being

deployed, occasional network troubleshooting is expected. With Moxas

EXTrigger, resetting and restarting the device can be done in an instant by

simply pressing the EXTrigger button. There is no need to open the devices

casing or interrupt operations.

Embedded Serial-to-EthernetSolution or RFID ReaderDeployment

Medical

China/Asia


22/22

Benefts

UPort 1110/1150 Compatible with USB 2.0

12 Mbps USB data rate

Sotware s electable RS-232, RS-422, 4-w

RS-485, and 2-wire RS-485 (UPort 1150

Driver provided or Windows (2000, XP/2

Vista/2008 x86/x64), Windows CE 5.0/6.0

2.4, 2.6 x86/x64

15 KV ESD protection or all serial ports

Product Implemented


uPlug-and-play ability

uEasy to use

u5-year warranty attests to products high

quality

uSpecial driver included allows the U Port

1110/1150 to remember the original COMport number when the UPort is

unplugged and then re-plugged into a

dierent USB port

USB

Serial

41

Project Background

The most basic video surveillance setup is a single camera connected directly

to a monitor and recording device. However, many businesses require video

surveillance on a larger scale, which often requires a dedicated management

system. These management systems are unable to include every possible

type of device port, and for this reason, converters are often necessary when

attaching different devices.

A client that designs video surveillance systems needed USB-to-serial converters

to connect devices to the management system. Their system needed to be able

to connect to serial devices such as card readers, modems, video cameras, and

sensors. The client required a converter with the following characteristics:

uUSB 2.0 compatibility

uRS-232 or RS- 422/485 interface

uStability and reliability

uCost-effectiveness

Surveillance Monitoring System

Surveillance Monitoring

Ireland/Europe

Moxas Solution

Moxas UPort 1110 and UPo rt 1150 USB-to-serial converters provide 1 RS-232

or RS-232/422/485 port for connecting devices to a PC without needing to open

the computers chassis to install a board. USB-to-serial solutions provide users

with greater flexibility but at a reduced cost. The UPort 1110 and UPor t 1150

also allow the system to accommodate more COM ports to connect additional

serial devices such as modems, card readers, sensors, and cameras.

2009 success story guidebook

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