©2007 first wave consulting, llc tutorials-documentation-help wingman™ knowledge capture
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©2007 First Wave Consulting, LLC
Tutorials-Documentation-HelpTutorials-Documentation-Help
Wingman™ Knowledge CaptureWingman™ Knowledge Capture
©2007 First Wave Consulting, LLC2
The Media Library is available to all users. Training and documentation materials at your fingertips
The Media Library is available to all users. Training and documentation materials at your fingertips
©2007 First Wave Consulting, LLC3
A complete series of narrated Flash video tutorials for all types of users of Wingman… click on a title to launch a 5 to 8 minute tutorial.
A complete series of narrated Flash video tutorials for all types of users of Wingman… click on a title to launch a 5 to 8 minute tutorial.
©2007 First Wave Consulting, LLC4
Some tutorials are also available in a PDF presentation format with speaker notes.Some tutorials are also available in a PDF presentation format with speaker notes.
©2007 First Wave Consulting, LLC5
A help tab with links to information about the items in the Media LibraryA help tab with links to information about the items in the Media Library
©2007 First Wave Consulting, LLC6
Click on the link under the Help tab for a catalog that describes the videos, presentations, and documents in the Library.
Click on the link under the Help tab for a catalog that describes the videos, presentations, and documents in the Library.
©2007 First Wave Consulting, LLC7
Click on the Learning Paths document link in the Help screen for a recommended series and sequence tutorials and documents that apply to your user role
Click on the Learning Paths document link in the Help screen for a recommended series and sequence tutorials and documents that apply to your user role
©2007 First Wave Consulting, LLC8
A complete set of documentation is available… either in the Library or linked to from various Help screens
A complete set of documentation is available… either in the Library or linked to from various Help screens
©2007 First Wave Consulting, LLC9
Detailed step by step documentation supports and augments the tutorials and Help-in-Context
Detailed step by step documentation supports and augments the tutorials and Help-in-Context
©2007 First Wave Consulting, LLC10
The Model Builder Guide steps the reader through the process with screen captures and examples
The Model Builder Guide steps the reader through the process with screen captures and examples
©2007 First Wave Consulting, LLC11
Easy to understand targeted information for users of the output of your knowledge capture efforts
Easy to understand targeted information for users of the output of your knowledge capture efforts
©2007 First Wave Consulting, LLC12
References and user guides linked to from Help screens targeted to the type of user, where they are, and what they may be doing at the time.
References and user guides linked to from Help screens targeted to the type of user, where they are, and what they may be doing at the time.
©2007 First Wave Consulting, LLC13
For users that build and maintain your process knowledge targeted Help is just a click away and specific to the element or function on the screen
For users that build and maintain your process knowledge targeted Help is just a click away and specific to the element or function on the screen
©2007 First Wave Consulting, LLC14
Appropriate sections of documents that apply to the process at hand are also linked to from HelpAppropriate sections of documents that apply to the process at hand are also linked to from Help
©2007 First Wave Consulting, LLC15
Wingman Media LibraryWingman Media Library
Comprehensive and like Wingman it’s
There When You Need It• See the Help-in-Context Flash video• Wingman Guest accounts are available
– Take a look around– Click on some things… see how it works
www.wingmankc.com