EDUCATION RESOURCE CENTER(561) 737-7733 ext. 84497

2016 Management & Leadership Classes(All classes below satisfy both Leadership and Customer Service/Patient Experience

requirements.)Multiplying Nurse Leaders: A Servant Leadership Workshop

Dates Times LocationTuesday, February 9, 2016 8:00 AM – 9:30 AM

Clayton Conference Center SouthThursday, June 9, 2016 8:00 AM – 9:30 AM

Nurses Leading Change: A Transformational Leadership Workshop Dates Times Location

Tuesday, April 5, 2016 8:00 AM – 9:30 AMClayton Conference Center

SouthWednesday August 24, 2016 8:00 AM – 9:30 AM

Transforming Our Culture: “I am the Patient Experience”Dates Times Location

Friday, July 22, 2016 8:00 AM – 10:00 AM Clayton Conference Center SouthThursday, November 10, 2016 8:00 AM – 10:00 AM

Horizontal Violence…Seriously? Why are we Still Tolerating it? Dates Times Location

Tuesday, March 8, 2016 8:00 AM – 10:00 AM Clayton Conference Center SouthThursday, May 12, 2016 8:00 AM – 10:00 AM

Compassion Fatigue: “Too Tired to Care” SyndromeDates Times Location

Tuesday, March 22, 2016 8:00 AM – 9:30 AM Clayton Conference Center SouthThursday, September 8, 2016 8:00 AM – 9:30 AM

Page 1 of 2 2016 Management & Leadership Classes Rev. 10/2013 Rev. 10/2014 Rev. 10/2015

EDUCATION RESOURCE CENTER(561) 737-7733 ext. 84497

2016 Management & Leadership Classes(All classes below satisfy both Leadership and Customer Service/Patient Experience

requirements.) (Only 1 Learning Cafe class is required to receive credit. All classes are held in the BHI

3rd Floor Conference Room)

Dates Times Learning CafeWednesday, Jan 5 10am-12pm 1Thursday, Jan 21 2pm-4pm 3Wednesday, Feb 3 9am-11am 2Thursday, Feb 18 10am-12pm 4Friday, March 4 10am-12pm 1Monday, March 21 1pm-3pm 2Wednesday, April 13 2pm-4pm 4Thursday, April 28 12pm-2pm 1Tuesday, May 3 2pm-4pm 2Wednesday, May 25 10am-12pm 3Wednesday, June 1 8am-10am 4Thursday, June 30 9am-11am 1Wednesday, July 20 2pm-4pm 2Friday , July 29 10am-12pm 3Wednesday, Aug 3 8am-10am 3Tuesday, Aug 23 10am-12pm 3Wednesday, Sept 7 1pm-3pm 2Monday, Sept 19 10am-12pm 4Tuesday, Oct 4 8am-10am 1Friday, Oct 28 9am-11am 4Friday, Nov 4 1pm-3pm 2Thursday, Dec 15 1pm-3pm 1

Page 2 of 2 2016 Management & Leadership Classes Rev. 10/2013 Rev. 10/2014 Rev. 10/2015

EDUCATION RESOURCE CENTER(561) 737-7733 ext. 84497

2016 Leadership Classes ONLY(All classes are Leadership only and DO NOT satisfy the Customer

Service/Patient Experience requirements.)Train the Trainer/Leadership Development-Part 1

Dates Times LocationThursday, January 14, 2016 8:30 AM-12:30 PM

Education Resource Center (ERC) Classroom

Wednesday, April 6, 2016 8:30 AM-12:30 PMThursday, July 7, 2016 8:30 AM-12:30 PMFriday, October 14, 2016 8:30 AM-12:30 PM

Managing in the 21st CenturyDates Times Location

Thursday, February 11, 2016 8:30 AM-12:30 PM

Education Resource Center (ERC) Classroom

Thursday, May 5, 2016 8:30 AM-12:30 PMThursday, August 18, 2016 8:30 AM-12:30 PMTuesday, November 15, 2016 8:30 AM-12:30 PM

Page 3 of 2 2016 Management & Leadership Classes Rev. 10/2013 Rev. 10/2014 Rev. 10/2015

EDUCATION RESOURCE CENTER(561) 737-7733 ext. 84497

2016 Leadership Classes ONLY(All classes are Leadership only and DO NOT satisfy the Customer

Service/Patient Experience requirements.)

Delegation and Conflict ResolutionDates Times Location

Wednesday, January 6, 2016 1:00 PM – 3:00 PM

Education Resource Center (ERC) Classroom

Wednesday, March 9, 2016 9:00 AM – 11:00 AMWednesday, May 4, 2016 9:00 AM – 11:00 AMThursday, July 14, 2016 1:00 PM – 3:00 PMTuesday, September 6, 2016 1:00 PM – 3:00 PMThursday, November 3, 2016 9:00 AM – 11:00 AM

Leading Through Challenging TimesDates Times Location

Tuesday, February 23, 2016 9:00 AM-11:00 AM

Education Resource Center (ERC) Classroom

Thursday, April 7, 2016 1:00 PM- 3:00 PMThursday, June 23, 2016 9:00 AM- 11:00 AMThursday, August 4, 2016 1:00 PM – 3:00 PMWednesday, October 26, 2016 1:00 PM- 3:00 PMWednesday, December 15, 2016 9:00 AM – 11:00 AM

Interdisciplinary Team BuildingDates Times Location

Wednesday, March 30, 2016 9:00 AM – 11:00 AM

Education Resource Center (ERC) Classroom

Wednesday, June 29, 2016 1:00 PM – 3:00 PMThursday, October 27 2016 9:00 AM – 11:00 AM

Page 4 of 2 2016 Management & Leadership Classes Rev. 10/2013 Rev. 10/2014 Rev. 10/2015