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Page 1: 2001 10 The Computer Paper - Ontario Edition

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STATE OF THE UNION

Page 2: 2001 10 The Computer Paper - Ontario Edition

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Page 3: 2001 10 The Computer Paper - Ontario Edition

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Page 4: 2001 10 The Computer Paper - Ontario Edition

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The 1 ' e 1i eOI HSP APER I e

6 From the Editor

10 Letters

64 Moving on upASPs offer large enterpnse tools to smail businesses

64 Retailers urged to look beyond onbne profits

70 How private? Not veryFree tool assesses e-commerce Web site privacy Practices

77 Projections muddying future of m-commerce, study finds12 What's New

58 SoftQuad fits into Coral's cross-media publishing plan

78 Battle of the Internet boxes

80 Handheld or hands-free, cell phones stymie drivers

83 Half a billion people online, survey says

16 Connectivity state of the unionTCP looks at Biuetootb, FireWire, Wi-Fi, liSB Hi-Speed

90 Linux browser wars

90 Weaving your own Web site: Dynamic Web pages using PHP

90 People change once they go broadband

97 Domain dispute fast track 'biased'Coming up

22 Hands on USB 2.0

24 What about HomeRP.

26 Hands on IEEE 1394 (FireWire)

62 Connectivity information sites

84 Hands on IEEE 802.11 (N-Fi)

99 Office Suite Training: Word fields

99 Java Tutorials: Strings in Java

99 Quick Tips: Fabulous Excei functions

88 Slim reference helps new users delve into GIMP

NOVEMBER 2001Corw slwy: On the edge pmdnus

lab Test Awgo canwtgenceTech ~ The art of aetmslsAO OEAOUNE.....Taco sept 2505TlllguTiou .. . . .FFL, Oct 12

DECEMBER 2001Cover story. Ms fer mmpnterlslslab Test Hotherbosnls, pmsmon

Tech Enterprise: Onunebnslness sewlces

106 Advertising Index

108 Business Directory

110 ClassiTied

110 User Groups

28 Office suite siugfest 2002

28 PC Accelerator slows system but speeds up Net

38 How necessary is CorelDraw Essentials?

AOOEAODHE ....Thon., 0th 25OISBBallllau .. . . . .Friu Hov. 9

Stay toned for TCPs

dtstrihnuon schedules

2002

2002 editorial, advertising, and

42 Windows XP PreviewPart 2: Features ond/bnctions highlights

42 Apple News: System 9.2.1 one of the last Classic updates

42 Processor Wars: Intel hits 2 GHE

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Page 5: 2001 10 The Computer Paper - Ontario Edition

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Page 6: 2001 10 The Computer Paper - Ontario Edition

Is there anything new under the sun>t

t's tough to be in the computerbusiness these days. If you fol­low the high-tech news, the

reversal of fortunes is laid out dailyin black and white — and in manycases, ledger-shocking red. As Iwrite this in the dying days of sum­mer, I' ve just read that mail-orderPC vendor Gateway is retreatingfiom Asia and may also exit fromEurope later this year. I' ve also read

that former handheld darlings, Palm and Handspring, arejust shadows of what they were a year ago, at least as far asstock values are concerned. And on it goes.

From a business perspective, the outlook remains grim.But research and development goes on, and technologyusers expect that there will be another next big thing.Figuring out where it wifi come &om is the challenge. Oneplace to look is th'e Intel Developers Forum. Since 1999,the company has handed out Intel Innovative PC Awardsto companies whose products make PCs easier to use.

Some would argue that you can't use "PC" and "easy touse" in the same sentence, and there are days when evenTClvs most seasoned pmduct testers would agree. So wetend to appmach claims of such innovation warily. Youcan check out the winners on Intel's site (www.intel.com),but I was generally underwhelmed by what I read.For example, among the noteworthy features of one of

the winners was "an easy-to-find on/off switch." Well,duh. Another notebook's standby and hibernation fea­tures were deemed to be praiseworthy. Several years ago, Ihad a 486 notebook &om the same manufacturer that hadbulletproof hibernation — so what's the big deal?

To be fair. there were some interesting implementationsthat one could legitimately call advancements in ease ofuses built-in wireless networking, FireWire ports andtool-less cases and expansion slots. These appeal to smallsubsets of computer users, but if you fit the profile, you' lllike the innovation. Tool-less cases, for example, meanbeing able to open up the PC and add or remove expan­sion cards without having to remove or add a bunch ofscrews every time. And FireWire is the essential port for

anyone working in digital video.I became a true believer of FireWire when I took a DV

camcorder on vacation this summer. On returning home,I simply connected a cable between the FireWire ports ofthe camcorder and a DV iMac, fired up the iMovie soft­ware (included with the «omputer), and was editing thevideo minutes later — it really was that simple (the artistryof movie making itself is, of course, another matter).

The irony of proclaiming the novelty of FireWire in2001 will not be lost on our Mac readers, who can rightlypoint out that FireWire has been a standard feature on acouple of generations of Macs, and that it's Apple's tech­nology in the first place. But I digress...

One PC that didn't make it on the Innovative PCAwards list, but which was presented as a concept designat the Developers Forum was the Taishan, jointly devel­oped by Intel and Legend Holdings. This concept PCaddresses a concern that has been discussed in our Letterscolumn for the past few issues — noisy computers.

The announcement of the Taishan was actually sent tous by Seagate. whose contribution to the project is thehard drive. Seagate says its Barracuda ATA IV drives areequipped with fluid dynamic bearing motors, whichmake them "virtually silent." The Taishan also uses cool­ing fans that are designed to operate quietly.

Overall. the concept design includes a few other inter­esting advancements, such as USB 2.0 and a notebookcomputer-like low-power sleep mode, making it availablemore quickly than if it were shut completely off.

No FbeWire in the Taishan, though, and this illustratesthe dilemmas and potential traps facing mainstream PCdesigners. If you are building for volume, USB 2.0 is theway to go. Most peripheralswifi eventually support theupdated USB spec — manymore than wifi ever sup­port FireWire.

Yet FireWire is firmlyentrenched in digital video,and is an emerging stan­dard for digital still cam­eras too. Sony is one of the

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few vendors besides Apple that provides FireWire supportout of the box. It makes sense for Sony to do so, sinus theport complements what is already found on Sony cam­corders. For PC makers without that vested interest, how­ever, going after this limited market may not be worth it.

But FireWire is just one example — you can find othersub-groups of PC users with specialized needs for soundor video or storage waiting to be served. PC makers maywant to dismiss niche customers, but they may discoverthat tomorrow's PC game is nothing but niche customers.

Feadbadt pleaseAnd speaking of trying to figure out what the customerwants: in the fall, we assess what we' ve accompfished atThe Computer Paper during the year, and begin to devel­op next year's game plan. Asking readers what they thinkhas been a central part of that planning for many years.We held some focus groups a few weeks ago, and you mayhave noticed invitations to fifi out a readership question­naire, which can be found on our Web site (www.canada­computes,mm).

I would also invite you to email me directly with sug­gestions for themes, issues, or specific topics you'd like tosee covered on the pages of The Cmuputer Paper next year.We can't be afi things to afi people, but I think we' vemaintained a pretty good track record of covering topicsmany of you find useful and interesting. Readers giving usa gentle prod in one direction or the other has been animportant part of our planning, so let us know whatyou' re thinking.

Enjoy the issueDavid Tanaka, Editor

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Page 7: 2001 10 The Computer Paper - Ontario Edition

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Page 8: 2001 10 The Computer Paper - Ontario Edition

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Tga cbaganga yuu 10 Und u Nu twbuaty maavgdazugy and coag uaaesau Nuaaag a EaagSabzsan.

'Out wist the oid'sparks commezdgIn the Septemberissue of TCP, theletter from the man­aging editor, "Outwith the oldcaught my atten­tion, as I am cur­

I I

f . .w

rently involved in a project where the dis­posal of old 486-class hardware and 14­inch monitors was required.

In some Canadian cities, there are oper­afions that recycle antiquated equipmentand in some cases, pay you for workinghardware still in demand (e.g., Pentiumsystems, monitors, RAM, network cards,floppy drives, etc.). I offer this suggestion

I I

The Developer's Paradise!

I

as a way to help prevent our landfills fromfilling with lead and other such contami­nants. Let's help Nother Nature along!

Kurt Bauert

Megan Johnston's editorial was certainlytimely considering the vast numbers ofcomputers which become obsolete soquickly these days.

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Since it's difficult to find a user or torecycle many old computers, there's anoth­er solution which Ms. Johnston did notmention. There are dozens (if not hundreds)of computer collectors who display theirobsolete products on Internet Web pages.Many show photographs of their collec­tions, which are housed in basements andgarages, and they often solirit additions totheir collecfions. Perhaps these computermuseum entrepreneurs would be happy tohave more donations.

George Ounbar

I' ve just read your article, "Out with theOld," in the September issue. You mentionin your article that complete 486 systemsare thrown away in most cases; to someonewho has never owned or used a computerthings happening too quickly can be fright­ening.

If people were more aware that people intheir own community needed a computerfor simple learning, they would think twicebefore throwing away a perfectly good sys­tem even if itis a 486.

Franco Gaetan

Uozs't forget the limn PUAIn Septembefs Lab Report (see "Hand tohand combat" ), you looked at handheldPDAs. In "The rest of the universe" section,the BlackBerry and Psion were mentioned.There's one more that should have been inthat section. I saw an ad in a recent Linuxmagazine for an Agenda VR3 PDA. The oper­ating system is Linux. It's available atAgenda's Web site: wwwagendzcompulingzomfor US$249.Even considering the exchange rate, this

seems quite a bit less expensive than theother products in the review. That makesone wonder about the cost of the operatingsystems for the other products. Anyway,hopefully this model will be reviewed in anupcoming edition of The Computer Poper.

Rod Davidson

TCP replies: Yes, we' re quite familiar with theAgenda — we sow it ot Fall Comdax in Losyegos o season or two ogo. We' ve yet toobtain o Aevlew unit, but when we do, we' llcertainly be writing about it.

Incidentally, we did not mean to de­emphasize the significance of either theBluckgeny or the Psion. We recognize thatPsion hod o mature ond stable Pmduct whenWindows CE wos still teething. And until ocouple of years ogo, one of our contributingeditors, through his connection with Psion inEngland, always hod odvonce knowledgeabout products thot were in the pipeline.Vnfortunotely, Ps(on never seemed to catchon in North Amen'ca.

And with the BlockBeny, we om olmostembarrassed by the enthusiastic coveragewe' ve given it over the post year. We still

love it, und o couple of editors hove plunkeddown their hord-earned cosh for them.I I

Connnued on page 1410 ocTQBER zool THE coMPUTER PAPER GREATER ToRoNTo EOITIQN wwwmrwdemmpuresmm

Page 11: 2001 10 The Computer Paper - Ontario Edition

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Page 12: 2001 10 The Computer Paper - Ontario Edition

' • I I I •

w • aI v e • +wex

Creative Technology/s (www.nomadworklzom)original Nomad Jukebox MP3 player,with a built-in 6 GB hard drive, revolu­tionized the world of portable digitalaudio, allowing people to carry 100hours of music. Apparently that wasn' tenough, as unoicial Web sites poppedup telling people how to upgrade theirJukebox drive to 20 GB by replacing thehard disk, allowing up to 333 hours ofmusic storage.

Now Creative has saved everyone thetrouble by issuing a 20 GB version of theJukebox (and, in the process, savingpeople from having to void their war­ranties). The new player is otherwise thesame as the original — about the samesize as a portable CD player, with powerprovided by four induded rechargeableAA batteries.Out of the box, the 20 GB Jukebox

can handle both MP3 and WMA(Windows Media Audio) files, and thefirmware can be flash-upgraded to han­dle future audio formats as they becomeavailable. The new larger version of theNomad Jukebox will be available forUS$499.

— Seen Carruthers

Eastman Kodak (www kodak.corn) hasexpanded its Easyghare family with theaddition of three new digital cameras:the DX3900 Zoom, DX3700, and OX3215Zoom.

The DX3900 Zoom features 3.1megapixel maximum resolution. 6X zoomcapability (2X optical, 3X digital), and achoice of automatic and manual settings.It ships with an 8 MB CompactRash (CF)card.The DX3700 has a 3X digital zooin and

maximum resolution of 3.1 megapixels.It has 8 MB of internal memory and anexpansion slot that accepts bothMultiMedia Card (MMC) and SecureDigital (SO) removable media formats.The DX3215 Zoom has 1.3 megapixel

maximum resoiution, 4X zoom capability(2X optical, 2X digital), 8 MB of internalmemory, and, like the DX3700, anMMC/SD slot.The a suggested list prices are US$449

for the DX3900 Zoom, US$399 for thethe DX3700, and US$199 for the OX3215Zoom. They are all bundled withenhanced Kodak Picture Software.

The cameras in this series are compat­ible with Kodak's EasyShare camera dock(available separately for a suggestedprice of U5$79.95), which automaticallyuploads images to a PC and rechargesthe battery when the camera is in thecradle.

Kodak has also announced new acces­sories for the EasyShare family. TheKodak EasyShare Travel Kit includes anNi-MH rechargeable battery pack, rapidcharger, camera bag, and interchange­able power clips for internationaltravel(110 to 240 volt). The travel kit has asuggested price of US$39.95. The rapidcharger, which can refuel the batterypack in about 2.5 hours, is availableseparately for a suggested price ofUS$34.95.

Arkon Networks (www.myparafone.com) hasreleased t h e P arafone CordlessTelephone Springboard — a module forthe Handspring Visor PDAs.Attached to the Springboard slot on a

Visor, the Parafone acts as a cordlessphone but provides access to all thenumbers stored in the handheld'saddress book. Users simply highlight acontact's phone number and tap on thedial button to make a calL Users canalso take advantage of services such ascaller ID, conference calling, and calltracking using this device.The Parafone package includes the

Springboard module and a charging andsynchronization cradle for a suggestedretail price of $179.

Fujitsu Canada (www fujilsu.ca) has intro­duced a new line of 2.5-inch mobile harddrives, the MHN2xxx series, available in10, 15, 20, and 30 GB capaciUes. Allcome with an UltraATA/100 interface,4,200 rpm spindle speed, and a 2 MBbuffer. The new drives are among thefirst to have a non-operating shock tol­erance of 000 G. The drives have a max­imum internal transfer rate if 30.7MBps,making them well-suited for intensivemobile computing applications.

— FCP Staff

Adobe Systems (www.adobe.corn) hasannounced plans to open access to theCommunity 5erver source code and pro­tocol for Adobe Atmosphere. Accordingto the company, this open access willgive developers a powerful platform forcreation and customization of immer­sive, interactive 3D online communi­ties — including art galleries, museums,automobile showrooms, and spaceexploration.Atmosphere is a complete system for

creating interconnected and populated3D immersive environments. The plat­form currently includes AtmosphereBuilder (the world authoring tool),Atmosphere Player, (a Web browser piug­in), and Atmosphere Community Server(which enables real-time interaction in ashared immersive 3D Web environment).

First avai4ible as a public beta releasein March, there have been more than700,000 downloads of Atmosphere, andmore than 1.200 unique worlds are nowonline and community-enabled, accord­ing to Adobe."In the early days of the Worid Wide

Web, the open release of the source codefor the Apache server allowed the 2DWeb to rapidly grow to include a diversi­ty of sites and services," said MichaelKaplan, senior engineering manager forAdobe Atmosphere. "We expect therelease of the Atmosphere protocol andavailability of the server source code tosimilarly help expand the size and diver­sity of the Atmosphere universe of inter­connected and populated immersivespaces."The Atmosphere Open Server is

expected to be available for downioadthis faiL The free Atmosphere PublicBeta is currently available for downloadat Adobe's site.

— FCP Stag— TCP Stoff

— TCP Staff

NEWSSYTES'PPNNyneyySbytes.COm

N E W S N E T W O R K

11 OCID8ER zoo1 THE COMPurze PAPER GREATER Toeceno E

Page 13: 2001 10 The Computer Paper - Ontario Edition

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Page 14: 2001 10 The Computer Paper - Ontario Edition

< NEW B NO T ABLE w

., Bankruptcy court approvesTelus bid for PSINet CanadaVANCOUVER — Canadian phone companyTelus (wwwlelus.com) said in late Augustthat a court overseeing the dismantling ofbankrbpt Internet service provider PSINet

(www.psi.ca) has approved its $77-millionbid for the ISP's Canadian assets.

Telus, which is expanding from its west­ern Canadian base as a phone company to

Now is the ideal time 10 purchase your newmonitor and a true challenge awaits you. When

you finally decide it's going to be a CTX you willbe buying 15 years of experience in creating award­

winning products, advanced Iechnoiagies and excellentcustomer service.

A perfect example is our new CIX PV505, which is a 15.1' LCDflat panel display, with a resolution up to 1,024 x 766 and a 250:1

contrast ratio.

Plus tt even providespivot functions loptional

software available). And youcan be sure this monitor drasti­

cally reduces eyestrain. Thisdisplay comes with a three year

warranty on parts, labor gt backlight.

build cross-country voice and data net­works, announced in late June that it hadnegotiated the sale with Ashburn, Va.­based PSINet. However, as part of the bank­

t

ruptcy proceedings in both the U.S. andCanada, PSINet was able to hold the dooropen for more attractive offers.In a statement issued in late August,

Telus said the next step is for PSINet toobtain court approval to wind up the dealin September. It said the final purchaseprice is "subject to final adjustments" andwill be paid in cash and through theassumption of some PSINet debts.

When the sale is complete, Telus will pickup 250 employees, PSINet's Internet datacentre in Toronto, and some 8,600 corpo­rate customers.Last year, PSINet had revenue of some

$50 milbon in Canada. most of it generatedin Ontario, although it has 50 points ofpresence across the country. Telus said ithas already received regulatory approvalfor the deaL PSINet, which filed for bank­ruptcy protection June 1, has announcedseparate deais to sell much of its opera­tions in Asia, Latin America and Chile.

— Neyysbytes

New Kodak paper for inkieh

Dlf FIRIHTDRANATICALLY i

In addition to its new digital cameraofferings, Kodak has announced two newinkjet photo paper products.

Ultima Picture Paper for BorderlessInkjet Prints is a high-gloss paper forprints that have the look and feel of tra­ditional 4x6 prints. Edge-to-edge printingis made possible with the micra-perforat­ed borders — users print and tear off theperforated unprinted portion of t hesheet. A 20-sheet pack has a suggestedretail price of US$9.99.

Kodak Picture Paper for Inkjet Prints ismatte or soft gloss paper that is coatedon both sides — ideal for printing two­sided album pages, according to Kodak. A25-sheet pack is expected to retail forabout US$9.99.

in keeping with our reputation, wewill continue to design advanced

displays with superb perform­ance and excellent value

with our full line of stan­dard and FD Trinitronn CRT

and LCD displays.

That's the CTXdifierence.

— TCP StaffPV606

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LRNeraConrittoedfrom page IaOne more on noisy computers

problem of noisy computers: notebookswith maximum power management.I occasionally use two Toshiba note­

books, which have no fans. The mainnoise comes from the hard disks spin­ning. With maximum power managementimplemented, hard disks behave likediskettes: they spin only during read orwrite operations. While this creates legsfor those operations, it also makes thecomputers quiet enough that I can usethem to write notes on music while lis­tening to it.

David P. Maroun

Here is one solution I use to solve the

y5",:le OCT08ER2001 THE COMPUTER PAPER GREATERIORONIOEDRION wwwcanadacompnteacom

Page 15: 2001 10 The Computer Paper - Ontario Edition

YOU' VE GOT TO SEE IT IN • COLOUR

m With ordinary printers, you see her bathing suit is wet.

W With our printefs, you see her bathing suit is painted on.

It's true. The only thing she's wearing is her birthday suit. Take a closer peek at the laces and you' ll see the work of an incredible artist. Brilliantly revealed

by what could only be an Epson printer. One as adept at creating the boldest colour as it is at capturing every brush stroke of detail. A talent that can

take a greeting card, a school report or even a bathing suit and transform it into a masterpiece. Only Epson' has a full line of printers for any need— from everyday use to creating the most treasured photos. Plus, with Epson, you' ll always get:

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Page 16: 2001 10 The Computer Paper - Ontario Edition

< CONNECTIV I TY w

state of the unionConn ectiviexternal CD-RW drive. By the summer,Maxtor Corp. (www.mastor.com) had anexternal 40 GB hard drive. And the newflagship consumer scanner fmm EpsonCanada, the Perfection 2450. should beshipping in October using USB 2.0 (andIEEE 1394) to deliver images with resolu­tions of up to 2,400x4,800 dots per inch.

The nomenclature has beenamended, with USB 1.1 nowofflciallIJ referred to as USBBasic Speed, while the newUSB 2.0 becomes USB Hi­

USB 2.0 802 .1 1

ere's been a lot of concern this yearabout dedining personal computersales. But while the basic desktop box

may be slightly passk just now, there's awhole new frontier opening up. Theexcitement is shilling to how these beigeboxes connect — to each other or toperipheral devices.

Four new connectivity technologies arejust coming into their own, bringing newcapabilities to the familiar personal com­puter. They are IEEE 1394 (FireWhe).VSB 2.0, IEEE 802.11 (Wi-Fi), andBluetooth.

Two of these options are wireless andtwo are not. Two are aimed at traditional"desktop computing" applications, whilethe other two are coming from a con­sumer electronics angle, pushing us closertowards that "convergence" we keep hear­ing about. Below is an easy way to catego­rize these four connectivity options.

reach Wired Wirelesspersonal mmConsumer eledranirs F ireWire Bluetooth

Here's how each of these technologiesstacks up.

USB Xa"From a marketing perspective, it's bril­liant," sums up Pamela Schure, desktopmarketing manager with Adaptec Inc.(wwwathptec.corn) Schure predicts that con­sumers will perceive USB 2.0 as theinevitable upgrade from the ubiquitousUSB 1.1 interface.

And why not? USB is now built intoevery PC and Macintosh. Just about allnew peripherals support it, from printersto digital cameras, and from LAlqadapters to CD-R burners.

Don Cameron, marketing communica­tions manager with Epson Canada(www.epson.com) notes that the company'scheapest inkjet printer, selling for $69, is aVSB-only device.

The problem with USB 1.1 is that it' sjust not quite fast enon@. with a "raw"speed of 12 Mbps (megabits per second),which must be shared between all theinstalled peripherals.

Belkin Components (www.belklo.com) hasaddressed this issue to some extent withits USB 4-Port PCI Card with QuadraBusTechnology (US$59.95), which providesfour independent USB channels, all capa­ble of operating simultaneously at the full12 Mbps capacity. This looks like a great

16 ocloata200l THE coMpUTERmpBt GREATERtoaoNTQEDITIQN wwwranadacamputesrom

interim solution for anyone using numer­ous USB devices.

USB 2.0 offers a data rate of480 Nbps, making it about 40times faster than USB 1.1.

However, the ultimate solution is a newspecification. USB 2.0. which was olfirial­ly announced back in April 2000 withexplicit support f rom Mi crosol't(waw.mieroso(tcs), Compaq (www compaq.ca).Hewlett-Packard (wwwhp.cs), Lucent(www luceatm), Philips (wwwphillpssom), andNEC (www.ames). USB 2.0 ofFers a datarate of 480 Mbps, making it about 40times faster than USB 1.1.

Equally important, the isochronoustransfer rate jumps from about I Mbps to24 Mbps. That's the speed available fortiming-critical information, such asstreaming audio or video.

VSB 2.0 has been available since earlythis year, in the form of PCI upgradecards. However, adoption was somewhatdelayed as everyone waited for Microsoftto ship its Windows drivers, and compa­nies such as Orange Micro (wwworangemi­oo.com) and Adaptec became impatient

F'

enough to brew up their own drivers.Belkin was also promising a solution bythe end of summer.

Microsoft cited the lack of USB 2.0devices for testing as the reason for thedelay. However, beta drivers were seeinglimited distribution in August, and finaldrivers should be available by the timethis article appears in print.

Microsoft has stated that it won't besupporting USB 2.0 on versions ofWindows prior to Windows Me. However.card vendors are expected to SB this void,so you should, ultimately, be able to runUSB 2.0 on any system that now handles

lason Ziller, technology initiatives man­ager at Intel (www.intel.rs) and current chair­man of the USB Implementers Forum,reports that all Intel motherboards sinceearly this year have had space for a USB 2.0chip, although the first boards with thischip in place probably won't actuallyappear until late this year. More signifi­cantly, Intel intends to incorporate USB2.0 into its own basic chipsets by 2002.

Peripheral devices exploiting USB 2.0have been trickling slowly into the mar­ket. In May, QPS Inc. (wwwqps-inccom/)announced the Que! USB 2.0 Bxgx32

Speed.

Although the shift from USB 1.1 to USB2.0 looks like a no-brainer, there is somepotential for confusion during the transi­tion. The USB hnplementers Forum hastaken steps to forestall this. The nomen­damre has been amended, with USB 1.1now officially referred to as USB BasicSpeed, while the new VSB 2.0 becomesUSB Hi-Speed.

Also, there are now distinct logos forthe two standards, USB 2.0 being distin­guished by a red Sash bearing the wordsHi-Speed. Use of these logos will requirecompliance testing, which should have theside efFect of eliminating the occasionalglitches seen with VSB 1.1. such as havingone device disappear when you pluganother one in.

There are several technical issues thatusers will need to be aware of during thetransition. First, USB 1.1 devices willwork on VSB 2.0 ports; however, theywon't see any performance benefit.Secondly, while USB 1.1 cables shouldwork just fine with USB 2.0, many exist­ing cables are not really up to the originalstandard. (This may be one reason all USB2.0 adapters currently seem to include acable.) And third, while USB 2.0 devicesshould work with USB 1.1 hubs, they willdo so only at the old speed.

Finally, as Mark Freeman, productmanager at Belkin Components, pointsout. USB 2.0 does pose some new designchallenges. "In high-speed interfaces it' seasy to mess up the circ'uit board," heexplains. So it might be worth stickingwith the brand-name cards, at least untilthe technology has a chance to mature.

FireWIre/ IEEE 1588/ LlinhIEEE 1394 is an interface that's been wait­ing quite a while for its shot at the big

Continued oa png<20

USB 1.1.

Page 17: 2001 10 The Computer Paper - Ontario Edition

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Page 18: 2001 10 The Computer Paper - Ontario Edition

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Page 20: 2001 10 The Computer Paper - Ontario Edition

c CONNECTIV I T Y o

Omneeluity again uf ghn unionContinuedfrom page I 0time, but which may now end up beingeclipsed on the desktop by USB 2.0.However, strong support from consumerelectronics manufacturers seems to guar­antee that the standard will become

increasingly signi6cant.Confusion over the name certainly

doesn't help. The technology was original­ly developed by Apple (www apple.a) underthe name FireWire. but then released as amore general standard by the IEEE(Institute of Electrical and Electronics

Engineers lnc.). Meanwhile, Sony adoptedit under the name i.Link — a name thathas, reportedly, become popular in Japan.

Confusion and overlap with USB 2.0 isa more serious issue. Both standards allowplug-and-play with hot-pluggable con­nection and disconnection of peripherals

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IEEE 1394.

(i.e., without powering anything downwhen adding a new device). Both allowdaisy-chaining of multiple devices on asingle port.

Digital video is the one keydesktop application that's like­

ly to stay with IEEE 1394c

Until about two years ago, USB waspitched as a low-speed, low-cost connec­tion, and it was widely believed that IEEE1394 would dominate wlfere higherthmughput was required. However, theUSB hnplementers Forum endowed USB2.0 with specs that clearly overlap those of

Digital video is the one key desktopapplication that's likely to stay with IREE1394. The interface is said to be more eiE­cient at moving huge volumes of datawhile pladng less load on your comput­er's CPU. Also, it can connect devicespeer-to-peer. with no computer in theloop. And, most importantly. the majorcamcorder manufacturers really like itThe performance advantage seems to

be real, but opinions vary as to its signifi­cance. For example, Adaptec's Schure con­Brms that VSB 2.0 will probably be fasterwhen accessing a single disk drive, butthat for two or more drives, "FireWireblows USB 2.0 away."

However, John Hamer, product manag­er for personal storage products at MaxtorCorp., doesn't feel as strongly, stating that"there's no noticeable difference in use."

IEEE 1394 boosters also suggest thatUSB 2.0 places a much heavier load on thecomputer's CPU. However, Intel's JasonZiller dismisses this view, stating that USB2.0 won't consume more than about 10percent of the processor's capacity. "Withtoday's pmcessors it's not an issue," he says.

In any case, while IEEE 1394 is beingstrongly supported by the consumer elec­tronics industry, espedally for applica­tions such as digital video, there's noshortage of IEEE 1394 desktop peripher­als. You' ll 6nd bard drives from majormakers, such as Maxtor, scanners andprinters kom Epson, and scads of opticaldrives, including CD-RW, DVD andDVD-RAM types. (It's interesting to notethat Microsoft already supports bootingof Windows 2000 and Xp from IEEE 1394drives.)

And while VSB is on practically everyPC (and Mac) motherboard, IEEE 1394 ismaking headway there too. For example,AOpen Inc. (wwwaopen.com) has severalmotherboards with IEEE 1394 built in,including the AXSSP-1394. and ASUSTeKComputer Inc. (www.asus.com) has the P3B­1394 with a Texas Instruments 1394 chipon board. Of course, there are also PCI­based IREE 1394 cards from nuineious

o2001 DomainPuoplo. Inc. AR rights reserved. Offers subject to change without notice.TN denotes a trademark of DomalnPeonle. Inc.

20 OCTOBER 2001 THE COMPUTER PAPER GREATER TORONTO EDITION wvvuranadarnmpmusrnm

Page 21: 2001 10 The Computer Paper - Ontario Edition

manufacturers, selling for as little asUS$40.

Over time, IEEE 1394 could gainground on USB 2.0. This spring, the 1394Trade Association rolled out the 1394bspec (also referred to as "gigabit 1394

N),which will extend the standard first to 800Mbps, then to 135 Gbps, and eventually to3.2 Gbps using optical fiber. The 1394Trade Association had predicted that 800Mbps devices would start to appear thissummer, but it seems unlikely we' ll seesignificant retail product before ne)G year.

Of course, if there's a need for this kindof speed, USB will undoubtedly evolve as

well. Ziller perhaps sums up the situationbest. in saying:

NOur belief is that USB 2.0and FITCWire are both important connec­tions, and will coexist in consumer sys­tems."

IME 802.11 High Rate ONi-FoEven as USB 2.0 and IEEE 1394 takeperipheral connectivity to the next level,IEEE 802.11 is set to revolutionize the waycomputers connect to each other.

If the numeric designation seemsobscure, it may help to note that standardEthernet is also known as IEEE 802.3.Obviously, 802.11 is an extension within

the same family of specs, the big differ­ence being that it's wireless.

Although 802.11 hardware cur­rently costs substantially morethan commodity-priced

Ethernet gear, it does awaywith the enormous cost of

pulling wire.

4 CONN ECTII/ITY e

equipped with appropriate adapters toconnect from up to about 100 m away,indoors, and up to 300 m, outdoors.

The implications are far-reaching. IEEE802.11 will allow roaming users to be partof the network Boardrooms can allowanyone with a notebook to be hooked in,and classmoms full of students can beconnected to the teacher and to theInternet.

Wireless is also cheaper. Although802.11 hardware currently costs substan­tially more than commodity-pricedEthernet gear, it does away with the enor­

Continued on page 22

An IEEE 802.11 transmitter, or accesspoint. works like a familiar Ethernetswitch, allowing numerous computers

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Page 22: 2001 10 The Computer Paper - Ontario Edition

c CONNECTIV IT Y v

Connoetirity state of the unionCowrirrrred from page 21mous cost of puging wire.

To allay security concerns, IEEE 802.11includes Wired Equivalent Pr ivacy(WEP), a data encryption pmtocol thatuses electroni«keys for each user. Nothingis completely hacker-proof, but 802.11shouldn't be any easier to penetrate than aconventional Ethernet LAN.

Ironically, the major fly in the ointmentis Bluetooth, the other new wireless stan­dard. In what seems like a masterstroke ofbad planning, IEEE 802.11 and Bluetoothboth use the same range of frequencies inthe 2.4 GHz unlicensed radio band. Theresult is not likely to be a catastmphic lossof data, but a significant slowdown in net­work performance is quite possible.

The magnitude of the problem isuncertain at this point. For example, astudy by Intersil Corp. states that 802.11networks "show good reliability even in afairly dense environment" of Bluetoothtransmissions and that performance suf­fers relatively "graceful" degradation evenin extreme situations. It seems thatBluetooth performance will probably beeven less atfected.

However, the ultimate solution seemsto be yet another new standarsL The cur­rent IREE 802.11b may quickly give way toa newer spec, confusingly numbered

Continued on page 24

out.

Belkin f SU220 PCI CardFrom: Belkinwww.belkin.comEsftmffted price' 5100USB2connoct AUA-SIODIPUSB2connoct SIODFrom: Adapterwaw.adapter.cornEstimated prices: 5100 (AUA-3100LP), 5140 (5100)Ornngoiink+ PCI cardFrom: Orange Micro Inc.wow.orangemicro.comEsfmated price": 5133

ly shipping as this report wasbeing put together, it's hardly sur­

prising that USB 2.0 peripherals wererather hard to come by. However, we didhave a look at two of the early PCI-basedUSB 2.0 cards, and learned somethingabout how this technology is likely to roll

The Belkin FSU220 PCI Card was themore functional of the two, featuring fourUSB 2.0 portsexternally accessible on itsbackplate, plus one internal port. It's asmall, simple and very clean-looking cardbuilt around a single NEC chip.

with USB 2.0 upgrades only recent­

The Adaptec US82connect AUA-3100LPis also NEC-based, and is even smaller butwith just three external ports and oneinternal port. However, it had the signifi­cant advantage of being supported byAdaptec's own version 1.0 driver for fullUSB 2.0 operation.

Both cards installed easily enough, butcame up with the same Windows dialogueon boot up, asking where to look for driv­ers. The recommended install for both wasto click on the "don't install" option. Thisleaves the interface highlighted with ayellow exclamation mark in WindowsDevice Manager, but surprisingly doesallow it to function in USB 1.x mode. Wehad no trouble hot-plugging existing USBdevices.Although the Adaptec USB2connect

included a CD-ROM, it only containedvague documentation. The actual driverwas available on the Adaptec Web site,however. It installed easily using the stan­dard Windows Update Driver pmcedure,accessed by selecting the card's Propertiesin Device Manager.And that's about as far as we got... for

now. Both cards looked good and workedwelt, within our ability to test. Our expec­

Hands on USB 2.0tation is that USB 2.0 will be an easyupgrade for existing systems.

In the wings .Other US82 upgrades are appearing rapid­ly. For example, Adaptec has already intro­duced the USB2connect S100, a six-port(five external and one internal ) PCI card.A minor limitation to this device, howev­er, is that apparently only five ports canoperate at once. (Of course, heavy userscan always use external hubs, althoughthey' ll need new models that support USB2.0.)

Most interesting of a l l was t heOrangeLink+ PCI card, fmm Orange MicroInc., which features fisur USB 2.0 ports(three external and one internal) plusthree IEEE 1394 ports.

This looks like the way of the future forpower users who want to be able to con­nect to anything that comes along. We' dexpect to see more cards with a similarconfiguration coming from other vendors.

— Fronk Leak

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Page 24: 2001 10 The Computer Paper - Ontario Edition

< CONNECTIV I T Y 0

CtmnnethtNy state oi the unionContinued from page 22

802.11a (because it comes from a projectthat actually began first). IEEE 802.11anot only works in a different range of fre­quencies. in the 5 GHz band. it's also up tofive times faster, topping out at 54 Mbps.

Scott McLaughlin, ne tworkingspokesperson at Intel, predicts that IEEE802.11a products should start appearingbefore the end of the year. However, herecommends that users with averagethroughput requirements don't need tohold out. "If you don't need the high per­formance of 802.11a, 802.lib is going tobe fine," he says. "There's going to be a lifefor both products."

Fortunately, the transition from onestandard to the other should be fairlypainless, a "phased network migration"much like the recent move I'rom 10 Mbpsto 100 lvfirps Ethernet. It will be easy tomix the two standards, pmviding extraperformance where it's most needed.Expect to see "dual mode" access points,which will connect roaming devices usingeither version.

And, in fact. the upcoming transition to802.11a doesn't seem to be holding backadoption of 802.11b. For example, EricJohnson, wireless practice executive withIBM Global Services, reports that IBM'snew lab building in Markham, Onto

which houses more than 1,200employees, was designed fromthe ground up to be completelywireless.

Johnson also n otes thatStarbucks has been implement­ing 802.11 on a test basis in itscoffee shops, making them moreanractive to business people onthe go. Clearly, the day of ubiq­uitous networking is not far offi

SluafoogtOf all the new connectivity tech­nologies, the oddest by far isBluetooth. It's intended for anentirely new kind of application:the Personal Area Network(PAN), a sort of aura of connec­tivity that follows you whereveryou go.

Bluetooth allows up to eightdevices (potentially seven slavesand a master) within a 10 mradius to form a "piconet.n Thesecan be linked together into ever­changing "scatternets."

Although both Bluetooth andIEEE 802.11 are wireless. there' ssurprisingly little overlap in theirapplications. IEEE 802.11 pro­vides a persistent connection and

Continued on page 26

A significant turning point came in March,viith Intel's decision to rely on IEEE 802.11 forthe future of its WLAN line. The company willcontinue to sell and support its existingAnyPoint HomeRF products, but Intel clearlythinks the future belongs to 802.11.

HcmeRF products currently enjoy a priceadvantage, but that gap is doomed to narrowquickly, with IEEE 802.11 chipsets being more

sweep the field in wireless networking.However, it should Rot be forgotten that

there's still another competing standard outthere. Until recently, HomeRF has been thepredominant basis for consumer-focused net­working products.The tide has largely turned against HomeRF.

In the business world, IEEE 802.11 is alreadydose to a sure thing. That's going tc drivecosts down in the consumer market as welL It' salso going to make 802.11 desirable from thepoint of view of compatibility.

HomeRF products currently enjoya price advantage, but that gapis doomed to narrow quickly.

Right now, IEEE 802.11 seems poised to

What about HomeRF?integrated and production volumes escalating.The HcmeRF Working Group Inc. (www.hcme­

rf.crg) also touts the technology's extra supportfor streaming applications and ability to canymultiple voice connections. These featurescould certainly give HomeRF an edge for home­oriented convergence applications... if anyactually materialize soon enough to matter.However, given the current rate of adoption onthese technologies, this seems unlikely.

On the downside, HomeRF is still relativelyslow. For example, Intel's AnyPoint WirelessHome Network runs at just 1.6 Mbps. HomeRF2.0 is on the way, with 10 Mbps speed, andmore promised, but this may be too little, toolate.Bottom line: for a self-contained home net­

work, HomeRF remains a perfectly valid solu­tion. However, from a longer-term perspective,it might be better to splurge a bit more to getprofessional IEEE 802.11 equipment, or even towait for lower-priced consumer products basedon the 802.11 standard.Of course, things can change quickly, and

HomeRF could be one kiler product away froma comeback, if only in its intended consumer­oriented niche. We' ll know soon enough.

— Frank Lank

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• ESAt Pathway, our customers depend on us — for their businessesand for their personal relationships. They rely on the fact thatwhen they dial in , we' ll st i l l be here. That thei r F-mai laddress is going to be the same tomorrow as it is today. Andthey know that whenever they need help with a technicalproblem, well.-trained, pol i te, staf f are always available toassist them. Which is why our customers recommend over70% of our new clients to us. We' re very proud of that. Wework hard at maintain ing qual i ty, and i t shows in our service.

But if you want the cheapest deal in town or internet accessat cut- throat rates, just be prepared to look for i t again in amonth or two, when your In ternet Provider goes out ofbusiness.

Do you ever get the feeling that the list ofInternet providers who've gone under or beenbought out is longer than the l ist of providerswho haven' t?At Pathway, we don't take shortcuts. We don't offer "free"l i fet ime or t r ia l accounts, "money-back" gimmicks oraccess plans at implausible rates. We charge a setup feebecause there is a cost i nvo lved in set t i ng up your accountthe right way. We make sure that your internet access isclean, fast and simple. And because you' ve paid for ourservice we make sure you get service, not busy signals — nomatter when you call.

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Page 26: 2001 10 The Computer Paper - Ontario Edition

c CONNECTIVIT Y n

Conneegvity stale of the unionContinued from page 24

bulk transfer ol data between computers;Bluetooth is ag about quick, on-the-flyconversations between smart devices.

Where the applications for IEEE 802. l lare fairly obvious, Bluetooth is a wildcard.Ask three people about the potential forBluetooth, and you' ll be reminded of theold fable about the blind men and the ele­phant. Cell phone makers have one view;PC users another; consumer electronicstypes yet another.

A perfect example of a Bluetooth appli­cation would be a cordless headphone foryour cell phone or portable MP3 player.But how about a vending machine thatcan charge a can of pop to your cell phoneaccount>

There are more mundane computingapplications as well. For starters, Bluetooth will almost certainly replace existinginfrared (IR) technology. In October,Hewlett-Packard will ship its grat Bluetooth­enabled printer, the DeskJet 995c. Thiswould make it much easier to wirelesslysend Blas to a printer &om a notebook orhandheld than the previous IR ports.

Yet another type of applicahon forBluetooth might be to finally eliminatethat tangle of wires behind your PC.Mouse. keyboard, and other simple devicescould easily connect via Bluetooth.

Bluetooth performance currently topsout at 721 Kbps, less than one tenth ofIREE 802.11 or USB 1.1, but su%cient forthe intended applications. For instance,according to Michael McAvoy. HP catego­ry business manager for consumer print­ing, the Desk)et 995c has a rated printspeed of 17 pages per minute (ppm) inblack via USB and l 6.5 ppm via Bluetooth.

As of this summer, Bluetooth deviceswere stil l p retty scarce: Ericsson(http//www erirsson,com/) — the company thatstarted the whole movement — unveiled athe T36, a phone that uses Bluetooth tocommunicate with the wireless headset,and IBM released a Bluetooth PC Card forits notebooks.

As of mid-August, the oificial BluetoothWeb site (www.bluetoath.com) listed almost30 pages of products, but most wereBluetooth adapters, support software, ordeveloper tools. (In case you' re wonder­ing, the site also explains that the nameBluetooth derives from King HaraldBlatand, literally "blue tooth," who unifiedDenmark and Norway.)

This dearth of retail products is proba­bly just the calm before the storm. Themomentum behind Bluetooth is such thatwidespread adoption seems a certainty.With real-world devices being announcedlater this year, it looks like 2002 should bethe year we all get bit by Bluetooth. CI

From: Canon Canada

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Estimated street price: 51,299

FEE 1394 has been around longerthan the other technologies welooked at in this report, so there' s

quite a mass of products available tochoose from. We picked three brand-nameIEEE 1394 PG cards to try out.

The good news is that they all installedpainlessly and w orked smoothly.However, we did find some distinctionsthat are worth watching out lbr.

The DFW-500 FireWire Adapter Cardfrom D-Link Systems Inc. and DVpicsAFW-4300DV from Adaptec Inc. turnedout to be virtually identical, both basedon the same two Texas Instruments chips.and both offering three external ports.The F5U008-PC FireWire/USB Combo Cardfram Begin Components is slightly differ­ent, having two external USB ports, twoexternal IEEE 1394 ports, and one inter­nal IEEE 1394 port.

However, all three cards installedeffortlessly on our Windows 2000 testsystems, without even the usual plug­and-play routine. Insert the card, andwhen the system is powered up, the newi nterface magically appears in t heWindows Device Manager listing, withoutdisplaying so much as a dialogue box totet( you about it.

The big application for IEEE 1394 isdigital video, so thaYs what we used totest the cards. We obtained a 2825NCDigital Video Camcorder from CanonCanada Inc., and this became the "otherend" of our IEEE 1394 connection.The ZR25MC is a truly sexy piece of

equipment. It features just about everyhell and whistle you could ask for: achoice of viewiinder and flip-out LCDmonitor screen, VCR-style playback con­trols, a memory card slot for still images,and much more, all tucked into a pabn­sized package, smaller than your averageham sandwich.If this is the future of video, it's a very

rosy one. Part of that future is connectiv­

Hands on IEEE 1394 (FireWire)ity. The ZR25NC is pock-marked withcleverly concealed interface jacks: exter­nal power, 5-Video in/out, combinationanalogue AV in/out and headphone jack,microphone jack, LANC jack for connect­ing to other video devices, and, of course,an IEEE 1394 port.After accumulating a reasonable quan­

tity of video on the matchbox-sized 60­minute cassette, we plugged the cam­corder into each of the interface cards.for transfening video, each of the IEEE

1394 cards includes some simple video­editing software. You set the software torecord and the camcorder to playback,and the video appears as a massive fileon your hard drive in standard AVI for­mat. About four minutes of video ate upover 800 NB of space, so figure on buy­ing a hig hard drive if you get seriousabout this sort of thing.The D-Link DFW-500 card included

Ulead Video Studio, which packs a fair bitof power behind a display that's infuriat­ingly devoid of familiar controls such aspulldown menus or toolbars. Once we fig­ured it out, Video Studio transferredvideo effortlessly from the CanonZR25NC. Editing was quite powerful aswell, with a good range of titles and tran­sition effects, and a convenient four­track display showing individual timelinesfor video, audio, music and titles.The Adaptec DVpics fared even hetter,

bundling in a copy of VideoWave 4 SE,from Toronto-based MGI Software Carp.It's much friendlier and better lookingthan Video Studio, with an even hetterrepertoire of effects and editing func­tions. Its one drawback is the use of sep­arate views for various tasks, which isless intuitive than a Video Studio's singlemulti-tmck view.

Betide placed close behind with theslightly older VideoWave III SE. However,basic operation was similar.

There were a couple of minor glitchesalong the way. On the slower of our twotest systems, a 450 MHz Pentium III,video seemed to come through a bit jerki­er and with a bit more noise on the soundtrack.On the other hand, when wa first con­

nected up the faster system, a 1 GHzPentium III, the video image would breakup intermittently. We never tracked downthe cause, but rebooting and jiggling allthe wires cured the problem. After that,video and audio came through clear as abelLCutting out unwanted bits of video and

adding titles is a fairly straightforwardContinued on page 62• • •

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Page 27: 2001 10 The Computer Paper - Ontario Edition

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Page 28: 2001 10 The Computer Paper - Ontario Edition

Smgste PAPER

Hands On

Once suite slugfest 2002Lab Test • Hardw are Evaluations • Software g CD -RO M Review s

PC Acceleratorslows system butspeeds up Net

By Iacqoes SurveyerBy Dave ChaP pelle

o doubt about it, this is a Davidand Goliath story with an inter­esting twist. Goliath owns a part

of David — Microsoft purchased a 20 per­cent stake in Corel last summer, which isstrange given that Microsoft competesdirectly for half of Coral's business.

Corel's WordPerfect Office suitebrought in revenues of approximatelyUS$75 million in 2000, while MicrosoftOffice sales were close to US$9 billion. Yet,Corel's product is much closer to parity infeatures and fimctionality than the rev­enues would indicate. Even more com­pelling, Corel WordPerfect Office 2002may very well grab a sweet spot in theoffice productivity category, thanks to itsown graphical user interface wizards.

But the fact remains that Microsoft hasan 80 percent-plus share of the office suitemarket. And now comes Office 10, alsoknown as Office XP (the XP standing foreXPerience). Microsoft thinks so highly ofOffice XP that it is adding a brand newActivation scheme that requires con­sumers to activate the product twice.

The first activation occurs on installa­tion, with a 30-character code that allowsthe user to run the product for a grace peri­od of 30 days or 50 times. After that, theprograms in the suite will work in read­only mode until the user obtains a secondand final 30-character activation key, eitheronline or by via a toll-free phone calL Usersneed to supply the 30-digit product key,their name, and the type of the computerOffice XP has been installed on before theyare finally in business.

Many corporate and organizationalusers of OfficeXP wifi not have to worryabout all these activation details becausemost of their versions of OfficeXP will berun from the server side which will sparethem the activation details. However, theseorganizations will be subject to some stick­

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er shock as Microsoft has raised prices forall its software products to corporate buy­ers by a rate well above that of inflation.

On the Gartner Group Web site(www gattnet corn), the article "Microsoft hitsenterprises with huge price jumps" byAlexa Bona and Alvin Park estimates theprice increases effective Oct. 1 will bebetween 35 percent and 107 percent forOffice XP and most other Microsoft soft­ware products.

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Office XP but single, rathw than (unstep, activation.Printed manual and Perfect Experts are excellent forgetting started. Very msy to use and refresh knowl­edge of how to use.Pros: Emphasizes core tools (WordPerlect, QusttroPro, Presentations, Coral Central, and Paradox)along with ease of use and ever improving Webdelivery.Cons: Still no tool for Web page development,WordPetlect desktop publishing features still weak,macro problems, and sluggish XML sdopvon.Overall rafing. 7.7 out of 10

Microsoft Olffce XPFrom: Microsoft Corp.www.microsolccomStreet price: 5921, 5516 (upgrade)Out of box: Long but easy install. Be cstelul on acti­vation. No printed manual but new Task Panes help.Pros Adds new urilities and now hss widest featureset of oflice suites. Integrated more strongly with Exchange, SlutePoint SQL Server, and Windows 2000.Cons: Even with Tasks Panes, a m mplex suite toleam and get ag benefits from; needs to improveWord core engine, WYSIWYG, and maao problems;sluggish XML adoption; price inuease; and adivs­tion key.Overall ravng: 25 out of 10

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Continued on page 34

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o one can argue that Windows is notthe most popular PC operating sys­tem in the computing world. Most

would agree too that it is a complicatedsystem, full of bugs.

Stnartalec PC Accelerator

From: SuwrIMecsmsrtslec2000,hypemurtnetPrice: kee (trial version tested), USSI4.95 (standardfull version not tested)

Because it tries to be so many things toso many users, it has a lot of features, andhence is often referred to as "bloatware."One way to improve the performance of

Windows is to install only the portions youknow you are going to use. Another is toinstall performance anhanring software, or"acceleration" sofiware.

SmartAlec Software (smsttslec2000.hypermatt.net) asked us to test its product,which the company claims has been usedby garners and PC system hotrodders forsome time now. In an attempt to keepthings fair we also ran Disk Cleanup andDefragmenter from the System Tools menu.On our test system (a 733 Mttz Pentium

III PC, with ATI All-in-Wonder 128, 128 MBPC-133 RAM, Fujitsu 17 GB ATA-66 harddisk, and52x CD-ROM drive, runningWindows 98) we ran Bapco Sysmark 2000banchmarking software. It scored 144 inthe Internet content creation portion of

Continued ou page 32

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18 OCIOBER ZO01 THE COMPUTER PAPER GRBiTER 1ORONTO EnmON DTTDw. ~ esmm

Page 29: 2001 10 The Computer Paper - Ontario Edition

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< HANDS ON s

DC Accelerusof sfotued syslusnContinuedfrom page 28the test and 126 in office productivity, foran overall Sysmark 2000 rating of 133.Then we downloaded a 24.1 MB file con­

sisting of a trial version of MacromediaDreamweaver. Our download speed aver­aged 102 Kbps, and total download time

was 4:02 min.We downloaded the PC Accelerator fairly

quickly from the site. The program installseasily, but minor annoyances induded a win­dow that opens and sits on top of the desk­top. From the taskbar a blank window is vis­ible, but this cannot be used to right-clickand dose the application like most Windows

applications. As welL every time it is started,it counted down five seconds while waitingfor the user to click on the Purchase PCAccelerator Full Version Now button.When it first opens there appears to be

be an overwhebning number of possibleadjustments that can be made to a system.The seven tabs under which users can cus­

Iv'

I,IJVyy )Jr>IIV to be early?

tomize system settings are Internet,Graphics, Security, System, Advanced, Misc,and More.Thankfully, many of the adjustments are

explained in the Help se&on, which is alsoavailable from the Program group in theWindows Start menu. Not all adjustmentsare available in the trial version we tested.We checked all the boxes recommendINJ

for improving Windows performance anffInternet connectivity that were open for usin our trial version.

We installed PC Accelerator software andran — or more accurately, attempted to run­Sysmark 2000 again. Unfortunately, as longas the acceleration software was instaged,Sysmark 2000 refused to run an image­manipulation program called Elastic Reality.After many attempts, we eliminated ElasticReality from the run, which prevented usfrom recehdng a true Sysmark 2000 rating.To get some indication of system per­

formance, we decided to average the firstiterations of the 11 remaining programs,and compare those. (Please note: This isnot how Sysmark 2000 benchmarking soft­ware is to be run, nor scored. This is onlyfor our readers' amusement and informa­tion. Higher ratings are better.)

Testa iicEBDD Before After8 4Carel Draw 9

Natural ki n Pref 4 139 128Nelsca Communicator 132 124Paradox 9

157 150149 1371 19 11 4

rtc

Puwelpoint 2000Premiere 5.1Word 2000

130 104120 . 125130 121138 13388 86

Windows Media Encoder 4 148 140Total

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Some possible reasons for our results:Including the two separate logon icons forSympatico DSL, there are only nine icons onthe test system desktop. There are noinstant massaging systems. There are nofancy desktop gmphics, although there isone small bitmap on the desktop. Theentire system is kept as clean as possible.Once a program is no longer used it is unin­stalled and deleted.It is possible that on another system,

especially one with plenty of desktop icons,the Smart Alee software would improve sys­tem performance.

To check for improvements in downloadspeed, we again downloaded Dreamweaverfrom the Macromedia site. This time ouravemge speed was 113 Kbps, and the entire24.1 MB file was transferred completely in3:38 min., a clear improvement.

So, in our tests PC Accelerator sloweddown system performance, and sped upInternet download speed. As with all thingscomputing, your results wiil probably differ.

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Page 33: 2001 10 The Computer Paper - Ontario Edition

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c HANDS ON m

fnllhe aunu ahrgfaat llNOContinuedfrom page 2gWow imporhmt is price?Is this version of Micmsoft CNBce goodenough to maintain the marketshareestablished by previous versions of theproduct, even while maintaining a street

Ohice and Lotus SmartSuite?

price at least 30 percent more expensivethan its major rivals, Carel WordPerfoct

Weg, let's examine prichtg. AlthoughMicmsoft does charge a premium listprice to consumers, it has, until the recentprice spgie to corporations, offered steep

discounts to organizational buyers thatwere at or below competitors' prices.Organizational buyers not only accountfor 50 to 60 percent of suite purchases,they are very influential in determiningwhat pmduct will be used at home. Userswant to be able to share, collaborate. and

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exchange documents with a minimum offuss — having the same suite at home andat the o(I)ce makes this easier.

However, a product cannot sustain aposition without being competitive onfeatures and reliability. In our last review,we found Microsoft Oflice 2000 and CorelWordPerfect Office to be substantiallyequal in baseline features but withMicrosoft offering a slightly wider array ofextra programs and utilities.

This review is based mainly on the latebeta of Office XP, but I'iom what we haveseen, it dearly continues its lead in oher­ing extra program goodies, such asPublisher. language translation services,and optical character recognition (OC(t)

In addition, hlicrosoft rated slightlybetter in key suite programs, such as pre­sentations with PowerPoint (bugs killedan otherwise (unct(onagy superior CorelPresentations) and Fxcel (although, to myastonishment, Corel's Quattro Prosprmdsheet was faster and had more for­mulas and functions).

ln the key area of Web development,hiicrosoft's FrontPage was clearly superi­or to the Core) add-in produce Tregix.And the ning Ofhce XP's FrontPege nowhas no counterpart on Corel's hide otherthan the greatly improved Web output(rom the individual programs in CorelO ffice 2002. This might very weg be thestory of Microsoft Office XP: never quitedominating but ahvays having someadvantage relative to its competitors.

Where is the innovation?Late beta versions of Corel WordPerfectOfhce 2002 and Microsoft Oflice XPbecame available in tbe spring with finalcommercial products Following later inthe spring for Corel and early summer forhticrosoft. The interesting cootrast iswhere the companies have put theiremphasis on innovation. Microsoft con­tinues to plow the bulk of its effort onintegrating into its .NET Servers andWindows 2000 operating system plus agob of new utilities. Corel has madeimprovements to its core pmgrams withan eye to serving the Web as weU as thedesktop. Both vendors continue to addXML to their suites but at a fairly tepidpace considering the rapid developmentsof XML elsew'here.

However, Coral leads by a wide marginin terms of having XML (and SGML)

Confirmed on page372002 I&intron com,nnfcetloro, Int Ag tg t mer,ed eet'n I cn «no the fhnsetan logo ll o reg'tte:eg t e*no t of N"loll on fommonicetartn, Im.

Page 35: 2001 10 The Computer Paper - Ontario Edition

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Page 37: 2001 10 The Computer Paper - Ontario Edition

ONce suite slugfest 1001Continuedfrom page 34tools available to not only create XMLdocuments but also the underlyingschema for new XML document types.

In their literature, each companyexpounds a theme for the latest version.Coral is emphasizing the fact that userfeedback inspired 70 percent of the changesto WordPerfect Oifice 2002. Microsoft isunderlining three themes in Office XP: anenhanced personal experience due to easeof use and greater discoverabiTity; a bettercollaborative experience with other OIBceXP users; and a stronger organizational anda ministrative experience.

This latter point is really targeting systemadministrators who have to install andmaintain anywhere &om dozens to thou­sands of Oifice XP licences. Office XP notonly helps automate the installation, onWindows 2000 servers, it helps automatical­ly repair any damage done to a dient's OIBceXP installation while quickly updating oradding new services on an onMemandbasis.

WordPerfect Olfice 2002 mimics thissame on-demand loading of services andsome of the recovery capabilities. But theclear innovation in office suites has beenin the areas of discoverabiTity plus inte­gration and collaboration.

Biscovetebility equals pesiffveoul sf box experiencey/te Computer Paper has been devoting alot attention to the out of box experienceof products. This indicates how easy it isto install and get started using software or

But in these days of feature-packed sofi­ware upgrades, it has taken on a newmeaning. how easy it is to remember howto use, especially given all the new features,utilities, tools, and options. Microsoft callsthis discoverability and, interestingly,

tive no matter what the task

Corel's suite is leading in this area.Corel has polished its PerfectExperts, a

series of task panes on the left side of thescreen that guide users, step by step,through many of the common tasks theyneed to accomplish in WordPerfect,Quattro Pro, Presentations, or whatever.

PerfectExperts are easy to turn off and on,and with screen resolutions of 1,024x768 orhigher now commonly available, the extraspace they occupy is no longer a problem.When using any of the Coral WordPerfectO lfice programs, users can access four typesof hdp that will aid them in being pmduc­

Say I have forgotten how to make foot­notes in a WordPerfect document. Ratherthan going to the help system, I check outthe Perfectfixpert. Clicking on t hePerfectExpert's footnotes item quickly helpsme with my task If I then want to formatthe footnote text, I can right-click in thefootnote area for a context-sensitive menuthat offers me an option for formatting­this is my second level of help support.

My third level of support is the proper­ties too!bar. Every time a user changes themajor object they are working on (switch­ing from spreadsheet to chart in QuattroPro or free text to table in Wordperfect,for example) the property bar quickly, andalmost unnoticed, offers a whole new setof buttons and pulldown menus with themenu options for the right-mouse clickbutton changing, too.

Finally. all else failing, I can click on theHelp menu. What Corel has done verywefi is to spread the help system outacross context-sensitive menus, taskpanes, and property bars. Now, when Isuspect the command is somewhereburied in the menu system, I feel muchmore confident that I will be able to dis­cover quickly where the command oroption I need is with WordPerfect Oflice.

Microsoft has had context-sensitiveproperty toolbars and right-mouse dickmenus in Office and even task panes in itsPublisher 2000 and earlier products. But,for whatever reason, it has not defiveredthese capabilities uniformly across itsOffice suite programs. Forexample, theproperty bar in Oflice XP ap pears in somecontexts but not in others.

Office XP offers a new task panes fea­ture and it is certainly a help (just right inthe case of coaching task panes, overlyhelpful in the case of the clipboard taskpane, and redundant in the case of thepresentation options task pane).

Clearly Oflice XP task panes lack theexperience and polish of the WordPerfectOIBce PerfectExperts. While I still get lostin Oflice XP, I rarely lose my way inWordPerfect OIBce.

Both suites have some unique yet niftyfeatures: in Word, it's the word count pop­up; in WordPerfect it's the synonym/cor­rection pulldown on the property bar andthe back arrow that returns the cursor toeach succeeding insertion point. But foroverall effectiveness in ease of use and dis­coverability, the GUI wizards in Corel'solfering earn top marks.

Sttffe integreffon and ggtb supportIn the area of discoverability and ease ofuse. both suites have improved, withCorel's long history of excellence earningit a distinct advantage. But in the areas ofintegration and Web support the resultsare decidedly more mixetL Suite integra­tion has steadily improved (includingcommon menu and toolbar layout, taskpanes, common spell and grammar check,and shared graphics), but communicationbetween suites and external programs isstill quite variable as is the ability to deliv­er results to the Web and other platforms.

Both companies have missed an oppor­

< HANDS ON >

tunity by not inunediately convertingtheir fiie formats to XML with public doc­ument t ype d efinitions (DTDs).Microsoft has gone part of the way withVisio and Excel, and Coral certainly hasthe expertise in WordPerfect and QuattroPro. This failure to convert to XML fileformats is one factor in lowering ouroverall ratings of both suites.

Unfortunately, Web integration is alsoquite mixetL On the positive side, OlficeXP offers new SharePoint Team Services,which provide a convenient intranet orWeb-based site (it must be on a Window2000 server with SharePoint Team servic­es extensions) for sharing not only groupOffice documents but also group events,discussions, surveys, and other teamschedules and information.

These SharePoint sites can be edited inFront Page 2002 to provide a distinctivelook/style. In addition, OIBce XP has con­nections to SharePoint Portal Server (dif­ferent from Share Point Team Services),which offers indexing and Office XP, plusother document archiving capabilities.Once Xp also has MSN MessengerIntegration, group schedules, WebDAVarchiving, and versioning plus free/busysharing through Outlook and MicrosoftExchange. The downside is that with thenotable exception of WebDAV, all of theseare proprietary, with sharing/integrationsolely among Microsoft servers.

In the area of delivering output to theWeb, WordPerfect Office dearly outshinesOlfice XP. For example, Coral Presentationsoffers more Web output options thanPowerPoint. including four layout choices(thumbnail page control and frame­enhanced layout are my favourites); fivegraphic image types (GIF, )PEG, PNG, andFlash SWF); four page styles, with athumbnail sketch of each to choose from;

Continued on page 38

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< HANDS ON >

ONce susts slugfest 2002Continuedfrom page 37

page size and common elements like title.numbering, and other features; and, in gen­eral, very fine control over how your pres­entation wig appear online. As well, theWizard is reliable and easy to use.

In contrast, Office XP's PowerPointoffers limited control over Web output,with no thing ma tching Co relPresentations. Ditto for Quattro Pro overExcel in Web page output (Excel does,however, have more XML options), andon through the suites with Corel offeringmore Web output options and deliveringHTML that is shorter and cleaner than itsOffice XP counterparts.

However, neither suite can match a third­party utility called Click-to-Convert fiomInzone Software (wwwdiddocoavert tom),which produces consistently high qualityHTML output posing as a printer option inany Windows program.

CellahssahenCogaboration has always been importantin organizations. But now, with more peo­ple working in spoataneous, project-ori­ented teams, the need is even greater. Aswe have seen, Microsoft provides links toSharePoint Team Service and SharePointServer. Users can also find similar servicesfitr fee or for a fee online.

Microsoft also offers tight links to

Exchange, including messaging, publicstorage/archiving, and workfiows. In thelatter two cases, caution is recommendedas these services are subject to upcoming.NET and other Web Services changes.However, by putting the infrastructure fora meeting or a Web discussion right intoOffice XP's menus and toolbars,Microsoft has certainly moved a stepahead in easing collaboration and sharing.

But both suites offer a fairly robust setof collaboration services. Both allow usersto share a spreadsheet, document. or data­base table (but not slideshows) for collab­orative review, for comparing files or edit­ing a common file.

These review facilities inc)ude having auser list of who can access the documentand with what privileges. The owner ofthe document can review all the changesand has several options for accepting andrejecting proposed changes. Microsofttools do a better job of displaying conffictsand this is nicely tied in with its team mes­saging and online collaboration services.

Both vendors offer their own tools andhooks for third-party archiving, versioncontrol, and content-management pro­grams. But in this arena, despite its pm­prietary leanings, Office XP offers moretmn 2nd group collaboration featuresand convenience than Corel Office. CI

Next Detailed comparison of the suite modules.

By Iazqaes Sarveyer

message. On one hand, users aregetting nearly all the goods fiom

the CorelDraw Suite (but based onVersion 9, one generation behind theflagship product Coral Draw 10).

Corel has a deserved reputation ofmaking its graphics programs easy tolearn and easy to use. It has pioneeredsuch innovations as context-sensitiveright-mouse clicks and a property barthat changes the instant you select a newtool. Corel's dockable, hidable, and

How necessary isCorelDraw Essentials>

CorelDraw Essentials is a mixed

CerelSraw Essea5alsFrom Corel Corp.www.corel.comStreet price: 5150Ovanriaw: Using CorelDraw 9 and PhotoPaiat 9 asits base, Carel has crusted a program aimed atmeeting the growing needs ol digital camera usetsand Web developers for a price that is one. third olthe best sbeet price of its CorelDraw 10 mainstay.Out of the bsx: Coral essentials installs with mini­mal fuss, 2nd no reboot A good user's manualoffers 'getting started exercises for both CorelDrswand PhatoPaint but they are somewhat buried. Fewother aids for new users.Overall: The good news is that Essentials has nearlyall the power and usuability of CorelDraw 2ndPhotoPaint 9. The bzd news is that, in mntrast toAdode Pbotoshop Bements, Coral has provided lit­tle extra to make these vuy accomplished programsmore accessible to new digilal camera and graphicsttsets Thus, Essentials is a bargain for the graphiassawy; but lar brand new uses Photoshop Elementsor Ulead Photo Impact might be a beer choice,They have fewer features, but greater aids to learn­ing 2nd ease ol use.Overall rating: 4.1 out of 5

tabbed dialogues have received the sin­cerest form of fiattery: imitation by its

Continued on page 40

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www.canadacompubmcxn THE COMPU)ER n(PER GREATER )ORONTO EDQlON OC)USER 200) 39

Page 40: 2001 10 The Computer Paper - Ontario Edition

< HANDS ON o

asw eceassesy Is gssesulsls?Continuedfrom page 38competitors.

And the thoughtfulness of the menuand toolbar flyouts make working withCorel graphic programs a very productiveexercise. Time and again we' ve givenCorel top marks for ease of use.

But, on the other hand, Corel has madeonly small efforts to i n tegrate thevector/illustration features of CorelDraw 'with the paint/bitmap photo features ofCorel PhotoPaint. The two programsstand alone and essentially exchangeimages at the 6le import level. In addition,Coral PhotoPaint has the path command

For the legion of new digitalcamera users and graphic new­

bies, CorelDraw Essentialsdoesn't go as far to unlock all

the goodies aI/aiiable.

to draw vector curves.enhance the shapes or make them interactwith underlaying or overlaying bitmapobjects. This integration of vector andbitmap graphics, so their use is nearlytransparent to graphic designers andphoto manipulators alike, is a major trendin 2D graphics.

Unfortunately, Corel continues to daw­dle with this, so users cannot get the neatcutout shapes or stylings of vectors as eas­ily as users of Adobe or iasc products can.

Coral is remiss on a second count.Adobe, Iasc, and Ulead are starting to beatCorel at its own game: ease of learningand ease of use. Coral pioneered the fieldwith tutor and coach features. Corel'sPerfectExpert has been imitated with taskpanes in the new version of Microsoft

Ofgce XP, for example.Adobe's Photoshop Elementsalso imitates this, guidingnew users into using the pm­gram effectively with its twonew helper dialogues, Hintsand Recipes.

CorelDraw Essentials hasno su«h support tools. Theclosest are some of the auto­mated help examples and theHelp tutors and Quick Tours.But, unlike Adobe's Hints,Corel's tutors are not contextsensitive or always open intask panes and windows. For

the legion of new digital camera users andgraphic newbies, CorelDraw Essentialsdoesn't go as far to unlock all the goodiesavailable.

%lays in Catuloraa EssealidsBut what a set of goodies. Coral Essentialsis ahead of all the other mid-price pro­grams for features. It has all of the mask­ing, brush, and layer/object tools of CorelPhotoPaint, and all of the drawing, trans­formation, and text-manipulation tools ofCorelDraw — albeit one version behind.

In addition, users get two powerful util­ities in Corel Capture and Cumulus CantoLE, the album features of which are greatfor digital camera and Web users who

news.

have to manage hundreds of images.CorelDraw Essentials users are not short­changed on features. The major missingpieces are VBA macro support and the lat­est Corel Draw 10 feature set.

SummaryCoral Essentials is distinctly a goodnews/bad news story that, fortunately, isweighted more heavily towards the good

On the good side: users have access toalmost all ol the features of Core!Draw 9and PhotoPaint 9; the implementationbene6ts from bug 6xes (really only a few)and notably faster performance; and thecombination of better speed, power of afull graphics suite, and a price of $150makes it good value.

On the bad side: new digital camera andWeb graphics users won't 6nd the learn­ing tools that other software vendors areimplementing. But r emember, bothCorelDraw and Photopaint start &om aposition of strength, being the easiest ofthe top-of-the-line programs to use.

In sum, if you are a new graphics userlooking for good training wheds, youmight want to try pmducts &om Adobe,Iasc, or Ulead.

If you don't need hand-holding, con­sider CorelDraw Essentials to be a bargainin 2D graphics processing. Ci

Contrast this w ith Adobe's newPhotoshop Elements or jasc's Paint ShopPro (also priced around $150), whichboth have vector drawing commands aswell as vector shape creations tools builtright into their photo bitmap programs.

And in addition to having vectorshapes, both pmgrams make it easy to

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www,cansdetompulesxom THE coMPUTER l%P ER GREATER TORQNID EDITIQN Ocfopfik 2001 41

Page 42: 2001 10 The Computer Paper - Ontario Edition

CIUPllgPPA4PER

Platform News

Windows XP previewMacintosh • Einux • Wi n d o w s • Pa l m • Em e r g i n g T r e n d s

Q Meerten Neilbron

deluge of Microsofth ype is about t oascend upon us. It

will consist primarily ofabstract and conceptualnotions, using terms like"eXPerience" and phraseslike "enhance the coredependability."

I predict that a cold rainof critical disapproval wiUfollow the upbeat informa­tion in the Windows XPaffirmative carpet-bombing.The comp)aints will focuson v a r ious p a rts of

tion strategy, like ProductActivation. This copy pro­tection scheme will be widely despisedand ways to avoid it will be commonly

Another round of criticism will focus

Microsoft's world domina­

(N:

available.

As usual, Intel andAMD have beenbusy this month.

Here's what's new

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on th e b undled applications, l ikeMovieMaker. Med iaPlayer, andMessenger, that are installed by default(even in the business-oriented Pro ver­sion) and can't be uninstalled gracefully.

Part 2: Features and functions highlights

Intel hits 2 GHZ

The race to the I GHz mark was a

In ' tb' 8.)

ance: even with a 1.4 GHz processor, theAthlon was doing an adequate job ofrivaling the performance of the fastestPentium 4 chips available. That may beone of the reasons that the hype aroundbreaking the 2 GHz barrier is far morelow-key.

The 2 GHz Pentium 4 still uses the0.18-micron manufacturing process usedfor previous models in the Pentium 4 line.

makes use of the microPGA 478 socket, orSocket 478. Compared To the older Socket423 (also called FCPGA 423), this socketfeatures 55 additional pins — even thoughiYs a smaller design — which allow morepower and grounding to achieve evenfaster speeds down the road.

The intense commercializa­tion of Windows. seenunglydesigned primarily to pro­vide eX t ra Profits toMicrosoft, is also sure toirritate many

In spite of these polarizedviews, many will not be ableto resist the aUure ofWindows XP. It's morepowerful than the Windows9x code it supersedes, morereliable, has several greatnew features and also lookspretty nice. The only thingmissing is that new carsmdL (OK, it's not the only

In this second install­ment o f T he ComputerPaper's Win dows XP

Preview, we' ll take a hands-on tour of thechanges in functionality, concentrating onwhat's new, and what's different. My com­

Conriauod on page 44

hot contest. with b oth I n tel(www.intel.com) and Advanced Micro

Devices (wwwamd.com) gunning for theprize. AMD eventually squeaked past IntelTo be first over the line, but then settledback into a slower pace, with smallerspeed increases along the way.

By comparison, Intel has been goingfull guns with its Pentium 4 line, headingto 1.5 GHz, 1.7 GHz, 1.8 GHz. and nowhitting a whopping 2 GHz. At the time of

writing, AMD was still topping out atL4 GHz with its desktop Athlonprocessor.

The question in the minds ofmany, however, is one of perform­

System 9.2.1,one of the lastClassic updates

t

The 2 GHz version of the Pentium 4

By Iusln Siemens

n late August, Apple quietly releasedSystem 9.2.1 on its Web site as adownloadable update. The update

clocks in at a rather large 82 MB, and farthose with dial-up connections it may justbe too large a download. Over high-speedDSL or cable connections however, thedownload takes about 10 to 15 minutes. Ifyou don't have the time or ability to down­load it, Apple will sell you 9.2.1 on CD for$19.95 plus shipping and handling.The update doesn't add a lot in the way

of features but it does improve stabilitywhen used as the Classic layer in 05 X10.0.4. It also marks the largest cleanupApple has done in years, with abaost everyextension updated, and the networking inparticular has been revmtten for increasedstability.The update also includes new ATI and

nVidia drivers that improve 3D performancean those cards. Mac OS 9.2.1 marks thefirst 9.x revision to require a G3 processoror better to run. Just as 8.5 was the first05 to require a PowerPC (much to the dis­may of Quadra and Centris users), 9.2.1marks the end of the line for some popularmodels, such as the 75/85/9500 series.Older Macs that have been upgraded to aG3 but did not ship with one are techni­cally barred from running 9.2.1, but somethird parties plan to release patches fortheir upgrade cards that will allow theupdate to instalL We recommend that theupdate is most important to those withnewer machines, or those running 05 X.

Apple drops Tdeniom powergook prices

Continued on page 54C'oniiausd on page 50

88 ocIcnER zeal THE EDMPUTER mPER GREATER Tazaklo Eamon wwwmnsdsaxnputes.mm

Page 43: 2001 10 The Computer Paper - Ontario Edition

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Page 44: 2001 10 The Computer Paper - Ontario Edition

a PLAT FOR31 NEWS >

Windows XP ptnvinwContinuedfrom page 42

m ents are based on Release Candidate 2(RC2), the most recent build available atthe time of writing.

The anal article in this series will coverupgrading, &om system requirements andsetup to customizing your conaguration.By the time Windows XP is released onOct. 25, you' ll have all the informationyou need to make your decision.

A new prelly faceThe Erst change you will notice is the newdesign, or "dazzling new look" Icons, win­

dow borders and buttons in the new XPTheme all look more three-dimensional.You won't mistake this for any previousversion of Windows.

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There is a dramatic changein the model of what

the Start Menu representsand how it works.

As these visual enhancements requiremore screen real estate and colour depth,the minimutn resolution is now 800x600,and the minimum colour depth is 16-bit.

The new backgmundimages are visuallyspectacular. As withmost of the changes.people who a reunhappy or uncom­fortable can return tothe previous designwith minimal elfortThe theme selectionlist pmmises to pro­vide more themesonline, bu t n o newere available duringour testnlg.

In some cases.with the Start Menufor example, i t ' s

hard to separate thedesign update fromthe new functionality.There is a dramaticchange in the modelof what the StartMenu represents andhow it works. Sincethe introduction ofthe Start Menu inWindows 95, I ' veused it for primarilyfor the cascading listof installed softwareand the list of recent­ly used documents.

The new S tartMenu consists of twocolumns. On the left,beneath th e o m nipresent I n ternetExplorer and Outlook Express launchbuttons, are shortcuts to the last Eveapplications you used. At the bottom ofthis column, in what looks like a designafterthought, is the All Programs button,which cascades out to present the familiarlist of installed software.

In the ri@t column are links that openthe default document storage folders likeMy Pictures, My Documents and MyComputer. Xp Pro users will End recentlyused documents, but XP Home users willhave to dig into the properties to add this

lalmfam ln Wiadous XP.I

feature. Control Panel. Help and Scarc)umn. Shut Down and Log Olf are button)in the bottom border of the Start Mend(and that's a good thing).

a disorganized mess, Windows XP wali

o ganizect By default the only desktop icosis the Recycle Bin. If the software you installadds an icon to the desktop, it will be auto-'matically removed if you don't use it

A new grouping feature on the taskbarContinued on page 46

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Page 45: 2001 10 The Computer Paper - Ontario Edition

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Page 46: 2001 10 The Computer Paper - Ontario Edition

a p L A T F 0 R ttt NEWS n

tthuhnzm e XP psutdassContinuedfront page OO

organizes the multiple Word documentsor internet Explorer windows you mayhave open. However, the cleanup isn' talways useful. For example, in the XPControl Panel you must navigate thmugh

a level of grouping icons before getting tothe real controls. Of course, you can resetit to the dassic control panel functionali­ty. Before you do, be sure to check outsome of the wizards that simplifyWindows' configuration tasks.

I nterestingly, although the M y

" what w ew ant e d

Computer icon doesn't appear on thedesktop with the new Start Menu, if yourevert to the classic design, it returns.

At the other end of the taskbar from theStart Menu, the System Tray has been'renamed the Noti6cation area. As part ofthe clutter-removing initiative, only active

default.

messages will appear. You' ll see icons to letyou know the status of your notebookbattery. or to let you know you have newHotmail. or have received a Messengermessage. These settings are customizableon a per icon basis, so you can have thefamiliar volume control always present ifyou want, but it is no longer there by

Folder Explorer windows also have neworganizational capabilities. New cus­tomized folder types, like Photo Album,Music Album, and Videos, each containspecialized features. Folders displaythumbnails of the files in the folder. If thefolder contains music files, a thumbnail ofthe CD cover art is displayed.

The View menu's Small Icon option hasbeen replaced by Tile. This worthwhileupdate combines a representational iconwith the file information seen in Details

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Folder Explorer windowshave a new task pane pro­viding access to frequentlyused capabilities that areparticular to the files in

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A new Show In Groups feature organiz­es the iles according to the selecting sort­ing order. Each gmup has an easy-to-spotheading like Today and Earlier this Week indate order, Movie File (MPEG) in 6le typeorder, or Wallfiowers or REM when sortedby artist. There are also many more col­umn options in the Details view. Foldersmntaining images have a Filmstrip View todisplay a selected image at large size andthumbnails acmss the bottom, resemblinga filmstrip, for navigation.

Folder Explorer windows have a newtask pane pmviding access to Smluentlyused capabiTities that are particular to tbefiles in the folder. For example, a folderwith music files ripped from a CD hasone-click task links to play all files, copythe files to CD, or shop for more CDs.Many of the contextual capabiTities avail­able &om the right-click menu are nowalso in the task pane.

One of the most signi6cant new abili­ties is the integrated CD recording utility.Afier you have ripped an audio CD ontoyour drive, go to the folder containing thefiles. If you have CD recording hardwarein yow system, you simply click the CopyAll Items To Audio CD task link, insert ablank disc, dick record, and a few minuteslater your new copy pops out (Isn't itinteresting how mpying is less of an issuewhen it's not Microsoft's intellectual

Connnued on page 4S439 UNIVERSITY AVENUE, SUITE 850, TORONTO, ON M5G 1YS (416) 979-2112 8sg OClORER2001 THECOMPIITERPRPER ORERTERTORORTOEOITION wwwtanntuompvns.mm

Page 47: 2001 10 The Computer Paper - Ontario Edition

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Page 48: 2001 10 The Computer Paper - Ontario Edition

< PLATFORIII NEWS w

TRflndataa XP previewContinuedfrom page 46property that's involved?)

It's equally easy to copy yow own docu­ments or other files. Right-dick to sendfolders or 6les to a temporary folder, andthen put a blank CD in the drive. Thetem­

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porary folder opens and a wizard walksyou through the CD-writing process. I'mcertain that there are still advanced userswho will find a need for Nem or Easy CDCreator, but most of us won' t.

Even though the new Windows MediaPlayer for XP (WMPB) loads too slowly

• • W , " . WEI

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gg

and is too fuU of ads to have my unquali­6ed support, there is a lot to like. It ripeCDs into WMA format, downloads trackinfo, and is a generally functional mediadevice. Since it automatically creates fold­ers, adds album art thumbnails and gen­eragy organizes music 6les, rm tempted

collection.

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to start digitizing my considerable CD

WMPB does not include a DV Ddecoder (you will need to purchase aDVD decoder pack I'rom a third-partysoftware vendor), but it does integrateDVD playback functionality for yourDVD drive. When a DVD is popped in,cover art and movie info, including thenaraes of the chapters, is downloadaLThere is no DVD ripping capability.

Windows XP does not include theWebTV for Windows client that was inWindows 98 and Windows Me. I expectThat functionality to eventually reappearin the Media Player.

lf you share your computer with otherusers, you'6 want to check out the multi­user functions. Used with the NTFS 61esystem, you' ll be able to keep your IUesand folders private fium other users of thesame computer. Windows XP starts withthe login screen, and multiple users canhave active sessions, making switchingusers as easy as switching tasks.

There are many differences in systemcon 6guration f unctions, and u sersupgrading &om Windows 98 will sufferthrough some frustration while they sortout the changes.

I' ve found learning how to add andconfigure hardware in Windows XP to bea challenge. I'm hoping that the nextrelease of Windows will centralize themany properties, settings. and configura­tion options. Even though most items willbe found in the. Control Pand, for othersyou must right-dick My Computer andselect the "manage" and "properties" links.

Many settings require navigationthmugh multiple dialogues, tabs, and but­tons that say "advanced." There are snfimultiple places to change most settings,and similar items may be in widdy sepa­rated dialogue boxes.

I' ve given you a quick tow of the high­lights, but rest assured there's lots more todiscover in Windows XP. Ci

Msaiten is ge author of iffottet Windows 9S/98V/sita//y (IDG) and hss been beta-testing XP sinceSeptember 2OOO. He can be reached atmsartenINheilbran.cam.

, NB — Ironing hair? Paadie skirts?Hie(etubby dolls? Cabbage Patch kids? Taps'On shoes? Leisure suits? Relive the bestand the worst fads of the 20th centuty atthe Badfads Museum. Here on display aieRiany of the items that engineered mais,

i buying and behavior for very short perf­ods of time. Besides fad fashion and cai'le«tibies, the site offers up the activities- nd events of aur collective past, such ag

lking to plants and toga parties.

Bad fads

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• B OCIORBI200I THE COMPIRER PAPER GREATERTORONTOEOImON wwwmnadammputoxmm

Page 49: 2001 10 The Computer Paper - Ontario Edition

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• 0

< PLATFORM NEWS D

INMIMSSSDNX +Continuedfrom page 42

The design of the heatsink slips has alsobeen modifled. Even though the size ofthe heatsink and fan combination isabout the same, the guide dips no longerhave to be screwed directly into the chas­sis of the PC, as with the older Socket 423assembly.

Previous speeds in the Pentium 4 linewill be available for both Socket 478 andSocket 423, but new processors will comeout in Socket 478 only, something thatmay aggravate Pentium 4 early adopterswho were hoping to upgrade theirprocessor down the road.

The release of lhe 885 cbipselEver since the introduction of t hePentium 4, certain parties (guilty) havebeen wondering what kind of perform­ance differences users would see if thePentium 4 were tested using SDRAMinstead of requiring the more costlyRDRAM. Now we' ll flnally get a chance toflnd out, with the announcement of theIntel 845 chipset.

The 845 chipset will support three slotsfor single data rate SDRAM, up to 512 MB

per stick fora maximum of L5 GB of mem­ory As with the 850 chipset the 845 willsupport a 400 MHz syslem bus and supportfor the Socket 478 interhKR. The 845 willsupport four USB connections (USB 1.1)and feature onboard AC97 audio.

There have been rumours floatingaround that the 845 will actuafly supportDDR-SDRAM, but at this point users willhave to settle for single-channel SDRAMwith the 845.

In a strange little soap opera unfoldingas we go to press, VIA Technologies(wwwviste(h.mm.lw) has announced that itwill commence volume shipments of theVIA Apollo P4X266 chipset, which teamsup the Pentium 4 with DDR-SDRAM.The only problem is, it doesn't have alicence I'rom Intel to do so, and Intel hasthreatened legal action against mother­board manufacturers that use the chipset.

So far Intel hasn't threatened legal actionagainst VIA, which daims that previouslicences it already holds cover VIA for thePentium 4. Things could get interesting.

Alhlos hRE lwo TearsAMD marked the second anniversary ofthe introduction of its Athlon pmcessor$858.00 $12 I )8.00 I

BN C C o m p Es ware4 V I t o W An t Tod I e Ro.

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Continued on page 52

80 ocloBER 2001 THE coMPUTER PAPER GREATER loaouto EDITIQN Dww(anada(omputes.mrn

Page 51: 2001 10 The Computer Paper - Ontario Edition

www. ms)computer. corn

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< PLATFORM NEWS w

Intelhl1820313­Ccnlinuedfrom Page 50on Aug. 20. This date comes hot on theheels of a July 31 announcement that thecompany's Dresden fabrication plant hadshipped 10 million Athlon processor dies.

With an industry that is 'often very fick­

le in its tastes, both milestones are worthnoting, especially considering the fact thatbefore the introduction of the Athlon,some people were finding it bard to takeAMD seriously as s potential rival toInteps industry dominance.

AMD is celebrating the second anniver­

• A 4

oy UltimateDDR

Experience

sary of the Athlon with the introductionof a newer and faster version of themobile Athlon 4. The new 1.1 GHzprocessor, along with AMD's 900 MHzmobile Duron. will be integrated intoCompaq's Presario 1200 notebook line.

The 1.1 GHz Athlon 4 is being intro­

duced at h price of US$425 each (in 1,000­unit quantities), and the 900 MHz mobileDuron will be US$130 each (also in L000­unit quantities),

Oesktop Ouren Rils IONXIn addition to the new offerings to themobile world, AMD has announced afaster Dumn for the desktop, which marksthe first time a budget-oriented consumerpmcessor has cracked the I GHz barrier.

Although the processor fits into thesame socket as the other Athlon andDuron models, the I GHz Duron is builtaround s new core, known as Morgan.The Morgan core features new multime­dia enhancements aimed at users interest­ed in digital photography, music andInternet multimedia, and supports theWindows XP operating system. Theprocessors will ship at a price of US$89each (in 1,000-unit quantities). 0A ND i l

let your clone do the teltdug

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Matrox Graphics (wsw,matrox.com/mga)has released the Millennium G550, agraphics card that comes with softwarefor creating a realistic 3D "clone" of ausers head, which they can use as anavatar to communicate online withfamfiy and friends.

Users create their digital clone withDigimask, which creates a 30 replica ofa individual's head from just two pho­tographs. Also bundled with theMillennium G550 is lIPSinc's Headfone

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4 PLATFORM NEWS e

Apple newsContinuedfrom page 42Apple has decided to try to boostPowergook G4 sales by dropping prices­effective immediately — at all authorizedApple dealers. At the same time, however,it has stopped the free CD-RW promo. So, ifyou need to burn CDs, the money you nowsave purchasing a Powergook will have tobe spent ori a CD burner.At the low end of the Powergook 64 line,

the 400 NHz model with 128 MB RAN anda 10 68 drive has been reduced to $3,399from $3,899. At the high end, the 500 MHz

Backyard organic gardening onlineNB — Would you like to be able to justwaik outside and pick vegetables boshfrom the ganjen whenever you needthem? This site aims to be a grassroots e­source for information about the basics ofbackyard organic gardening. It's one wayto get started, and if you' re successfulyour vegetables wig be free of chemicalsand poisons. From preparing the soil andmaking compost, through guides to grow­ing fruits, vegetables and herbs, torecipes and kids' projects, this site pro­vides a healthy compost heap-sizedresource for the starting-out organic gar­dener.hgp//wwwbaciyardorganicgardening.com/

model with 256 MB RAM and a 20 GB driveis now $4,599, down from $5,199.The new prices make the Powergook G4

much more appealing to consumers. butfrom a technology standpoint, Apple has todo something with the specs soon or riskfailing further out of date. Now that thefree CD-RW drive promo is over, Apple mustensure the next-generaffon G4 Powergookhas an internal CD burning option like thenew igook. And while they are at it, thevideo card in the Powergook G4 is nowmore than 18 months old, an eternity inthe computer industry. A new model couldbe announced at any point in September,and is almost certain to appear beforeChristmas, but any new model that isannounced will once again return to the oldprices. In the meantime, if the currentPowergooks have what you need, now is agreat time to buy.

fgeiscapa 6.1 avagableNetscape (wwwnetscape.com) has released anew version of its next-generation browser,and it fixes many of the glaring bugs in the6.0 release. After trying 6.0, many usersreturned to the 4.7.x version due to stabil­ity and speed issues, but with 6.1 Netscapefinally has a worthy update on its hands.On the Web side, the new Netscape brows­

er is more standards compliant, and manysites that didn't function properly with 6.0

now work in 6.1. Also, the 6.1 release ismore crash resistant, and allows increaseduser customization of the interlace.0» the email side, many major bugs have

been fixed and the new ciient includes sup­port for multiple POP and INAP accounts,mail rules on both POP and INAP, and theability to look up addresses in a companyLDAP senler.OveraIL when we tested Netscape 6.1 it

did seem much improved over 6.0 and evena bit faster than 4.7.8, but as to whether itis finally up to par with Internet Explorer 5is up to the user to decide.

Hardwarogree aapoBy the time we return next month, we hope05 X 10.1 will have been released and wewill be able to tell you all about it .However, Apple may choose to push thestated release date of "sometime inSeptember" right up to our deadline sowe' ll have to see. Also on the horizon is theApple Expo in Paris. which opens with akeynote by Steve 3obs on Sept. 26. Applehas told everyone not to expect any newhardware at the Expo, which will instead befocused on X 10.1 and iDVO 2.

MOMA immortallzes 64 CubeOne final note: some of you may know thatI am a big fan of the PowerMac G4 Cube. Iwas immensely disappointed when it was

ip

discontinued by Apple a month ago. Now itseems the Cube has received some recogni­tion after its death, from the New YorkMuseum of Modem Art. On Aug. 17, themuseum announced that it had acquired aG4 Cube for its industrial design collection,along with several other Apple products,including a 22-inch Cinema Display. SoCube owners take heart, even though it wasa commerdal failure, it was an amazingmachine and certainly one of a kind. Whoknows, in a couple of years it couid even bea collectors item. CI

Iusgn Siemens is a Macintosh IT specialisi based inVancouver, B.C. He can be reached atjsiemens19mac.com.

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Page 58: 2001 10 The Computer Paper - Ontario Edition

c NEW g N OTABLE u

SoftQuad fits Corel's master planXML central to cross-media publishing vision

ay Tom Vanaos

The acquisitions are part of the long­term stratelt Coral's chief executive andpresident, Derek Burney, outlined forinvestors and journalists in January. Thethree phases of the plan include upgrad­ing its product line (CorelDraw andWordPerfect) and releasing new versionsof Corel KnockOut,' Corel Painter, Bryceand KPT; expanding the scope and flexi­btTtty of the products with key acquisi­tions; and seeking out new acquisitionsand markets in which the company canleverage its strength in graphics anddesign.

The strategy appears to be working, as

to another."

"What people have today aremultiple production lines. Theyare doing a Web presentation,a paper presentation or goingfrom text to audio output. Andthe problem is guaranteeingthe quality of the content

when you go from one medium

oral Corp. (wwwxotel.corn) is invest­ing in its future. Last year itacquired a well-known set of

graphics tools — Painter, Kai's PowerTools. and Bryce 3D — &om Carpinteria,Calif.-based MetaCreations Corp. In July,it picked up Dallas Tex.-based MicrografitInc. in a stock swap, then in Augustannounced plans to acquire Toronto­based SoftQuad Software Ltd.

Corel's second quarter results for 2001compare favourably to those of 2000.Revenues this year represent an 11 percentincrease over revenues Corel posted for itsfirst fiscal quarter of 2001.

Crosaanetfia puhfishingIn describing the acquistion phase of thestrategy, gurney says. "what we wanted todo was not only have our applicationsrunning on the Web, but also to give ourcustomers the abtTtty to create contentthat would fit on the Web.

"While we have added more Internetsupport to our applications so you canpublish documents to the Web, what waslacking was the ability to publish thosedocuments to the Web in such a way thatit would be optimized for the Web."

Corel calls this cross-media publishing:exporting content created in any one ofCorel's programs to other formats with­out losing any richness or complexity.This means the same content can beviewed on everything from a commonWeb browser on a laptop to a Palm hand­held, BlackBerry, Windows CE-baseddevice, or Web-enabled cellular phone.

At the same time. the content can alsobe interactive, allowing users to navigatewithin Web pages and documents. Thiswould be especially welcome for contentcreators looking to push interactive mapsand catalogues onto small, handhelddevices.

Corel says the best way to achieve this isto enable Corel's products with XML(extensible markup language). TheSoftQuad acquisition gives Corel theXML expertise it needs. SoftQuad, whichgained prominence for its HTML editorHoTMetal has become one of the bestknown developers of XML tools. Its

XMetaL application suite has won a num­ber of awards."The best piece of technology for shar­

ing information over the Web is XML,"Burney adds. "And since WordPerfect is anXML (editor] and Draw can understandXML it was a logical step to get furtherinto the XML space and the XML editingmarket. And SoftQuad fit well into thatstrategy."

Kevin Restivo, an analyst with Toronto­base International Data Corp. (Canada)and Corel watcher. says the SoftQuadacquisition fits well with Coral's plans forlong-term growth and accessing new mar­kets, such as graphics and content cre­ation tools for the enterprise customer.

"I did look carefully at the SoftQuadacquisition and I think it is a great fit andit is an important move for them," saysRita Knox, an analyst with StamfordConn.-based Gartner Group Inc. "Whatpeople have today are multiple produc­tion lines. They are doing a Web presenta­tion, a paper presentation or going fromtext to audio output. And the problem isguaranteeing the quality of the contentwhen you go kom one medium to anoth­er. Having tools where users can create thelook and feel they want and then take thatlook and feel over to a new media is goingto be very important."

Corel's earlier acquisition of MicrografxInc. also fi ts i nto t hat strategy.Micrografx's strengths in the graphicsmarket complement Corel's, and as Corelpointed out when it announced the acqui­sition. it intends to devote more resourcesto Microgralx's enterprise process man­agement 4vision, thereby building anoth­er tool for its cross-media publishingvision.

But Coral is not the only one looking atthis new Web-enabled publishing andcontent delivery market. Adobe Systems(www.adobe.com) has for some time beenpromoting its concept of network pub­lishing, an idea similar to Corel's cross­media publishing.

IDC's Restivo says Adobe is the 800-lb.gorilla Coral is going to have to face in thismarket.

Kevin Dunal, managing director forAdobe Systems Inc.'s Toronto-basedCanadian operation, says Adobe's populardesign and content creation tools arealready Web-enabled and capable of pro­ducing content that can be exported toany kind of Web-enabled device.

Continued on page 60

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Page 59: 2001 10 The Computer Paper - Ontario Edition

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Page 60: 2001 10 The Computer Paper - Ontario Edition

• •

• • internetbusinesscompany

o NEW & NO TABLE n

Snuuund uta Cspel's master planCon/limed from page 58

And Adobe recently announced a PDFreader for the Palm OS. The companybelieves its popular Acrobat PDF creatorand reader software is the platform thatcan ddiver rich media and content toWeb-enabled devices.

But Corel's Bwney says his companyhas an advantage because the content cre­ated using Corel's products is platformagnostic and does not require something

like Acrobat Reader to be viewed.Adobe's Dunal counters: "We refer to

our products as a publishing ecosystemand w i t h pr oducts l i ke A crobat,Photoshop, il lustrator, InDesign andGoLive, we have a complete (publishing)solution. And a number of those prod­ucts are the essential items for designersboth in print and for the Web. We don' tsee Corel as a competitor because wealready have au the tools that worktogether." Cl-.Iv, .ca, .Som, .net, .oru,;Info, .biz

domain name registration-Gu~ ug. 059 up5ms-24hr Technical Support• ug% reseger discount program-Sg second account setup and acgvagon-Microsoft Ceruued Frontpage Sen/iceProviderWGI/PSRUSWPHPIASP Support-Web-based control panel

Lotus LearuiuttSpace 5.0 debuts

Ool your FREEpooxmogeoo Tean '

www~ e t .caToll Free: 1-877-869-9852

IBM Nindspan Solutions (wwwibm.cam/mindspaa) has announced the availability ofLotus Learningspace 5.0, its e-learning platform.Lotus Learningspace is a Web-based system for blended and coUaborative learning.

This new version offers enhanced real-time collaboration, and increased support forLotus Notes and Lotus Domino users. It also allows users to incorporate new and'existing course material from content vendors, including Smartforce, Skiesoft, andThompson Corp.'s NETg. Custom content and curriculum development is also availableBom IBN Mindspan Solutions.According to IBM, key features of Learningspace 5.0 incWde redesigned, customiz­

able interface with more pervasive, collaborative tools so students can easily chat,share documents, and send email to classmates and instructors; the ability to recordand playback live sessions; and the option for break-out sessions during live virtualclasses.Administrators can set up automatic email notificauons for such events as enroU­

ment or server maintenance, and are able to take advantage of improvements in thenewer versions of Microsoft SQL, Oracle, and DB2.

It will be available in two versions: the Core Nodule, which supports delivery,tracking, and management of online, seif-paced learning and provides the infrastruc­ture to manage learning initiatives of any size; and the Collaboration Module, whichextends the Core Module with discussions, live real-time virtual classrooms and built­in awareness, and instant messaging.Lotus LearningSpace 5.0 is expected to be available for download by press time.

Pricing is available from the Passport Advantage II Program (wWw.lotus,com/passpod).— fCP Staff

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DRIVES SsCONTROLLERSIDE 7296 RPM, ATA/165:Maxlgr 20 GB $136Maxlgr 30 08 $164Maxtar 40 GB 3 185Maxlar M GB $269Quantum 26 GB 5 136Qushtum 35 GB 3 164Qushtum 49 GB $185Quantum 60 08 3 259WO2608 $142WD 39 GB $172WO49GB $189WO66GB $269WOBSGB $339WD166 08 469

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Page 62: 2001 10 The Computer Paper - Ontario Edition

c CONNECTIVIT Y >

tn the course of our research on the state of connectivity,

Connectivity information sites

we came across many Web-based resources. Following aresome of the most usefuL

USB 2.0• USB Implementers Forum Inc.: Indudes FAQ and excellentWeb-based message board for problem solving.www.usb.org

• About Peripherals, USB Workshop: A massive commercial sitewith lots of excellent information.www.everylhingusb.com

IEEE 1394• Apple Computer: Information from the company that devel­oped this technology (and recently won an Emmy award forit).www.firewire.corn

• IEEE (Institute of Electrical and Electronics Engineers Inc.):Unfortunately, IEEE charges for its open standards; a PDFcopy of the 1394 spec wili run you about US$160.www.lese.ofg

• 1394 Trade Association: Masses of FAQs, links, specs, prod­uct lists and other info. (The headline proudly proclaims:"Agere to drop out of USB 2.0 products." Who says USB 2.0and FireWire amn't direct competitors?)www.1 3941il.ofg

• P1394B (Gigabit 1394): Site has more information than anysane person would want about the next-generation 1394spec.

wwwzayanfe tom/p)394b.• FireWire Watch: Operated by Real Progress LLC, this is a good

listing of all types of FireWire products.www.iw-welch.corn

IREE 802.11• Wireless Ethef net Compatibility Alliance: Members include

3Com, Cisco, IBM, InteL and Microsoft. Site includes sever­al good FAQs, a glossary, and a selection of white papers.www.wbg.org

• Wireless LAN Association (WLANA): This is a more generictrade association. The site features an excellent collection ofpapers, especially on IEEE 802.11.www wiana.com

• Wireless-Nets Ltd.: This site, run by Jim Geier, consultantand author of books on wireless networking, offers a largecollection of articles, a glossary, and a free newsletter.wwwwireless-nets.com.

Biuehegl• The Official Bluetooth Website: This site is the place to go

for definitive information. Includes technical papers, pressreleases, product lists, and even an elaborate multimediabiography of King Harald Distend.www.bluelooih.corn

• 'Bluetooth SIG: A bare-bones support site for SIG membercompanies.www.blueloolh.org

— Frank tenk

' Prong note: As Canadian prios were not msilsblc st press time, pricesare cnmws hmd on s i.sc mnsmmn of the ul pnnng ptombd brnc mnufsnuccts.

Mends on IEEE 1594 (FireWire)CottfistocdJrotn pogr 26

process, using any of the supplied softwareapplications. However, both transfer and editingdemand a fair bit of computing power. We'd rec­ommend that anyone planning to do a lot ofvideo work start off with at least a 1 GHz systemand a 60 GB hard drive... and Rgure on addinganother hard drive at the earliest opportunity.Note that you' ll also want a video output

device of some sort. PC graphics cards such asthe All-in-Wonder series from ATI TechnologiesInc. include video output, and would make iteasy to record your finished creations on a con­ventional VCR. Alternatively, you could storeAVI clips using a CD-R burner... or shell out fora DVD recordable drive.While the costs of all these components tend

to add up (the 60-minute DV video cassettescost a painful 115 each), there's no questionthat this technoiogy has arrived, allowing any­one to set up the equivalent of a professionalvideo-editing studio at a very manageable price,and without particular technical know-how.The convenience and superb image quality of

a device like the Canon ZR25MC are highlyseductive. Couple that with the ability to dototally lossless editing. and you' ve got thebeginnings of a desktop video revolution.

— Frank Lenk

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Page 63: 2001 10 The Computer Paper - Ontario Edition

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Page 64: 2001 10 The Computer Paper - Ontario Edition

Cwqele PAPER

Tech Enterprise

Moving on upTech n o l o g y So l u t i o n s f o r Sma l l B u s i n e s s • Co n n e ct i n g Ho m e ff t Wo r k

Retailers urgedto look beyondonline profits

ly Tem Venells

t's taking a while for the applicationservice provider (ASP) concept tocatch on with small businesses

even though the rationaleunderlying the ASP moddis straightforward andcompelling.

Most small businessesunderstand the economyand convenience of "hiringout" for a range of services,like quick printing, photo­copying, and bulk mailing.An ASP extends that way of doing busi­ness into the information technology

Larger companies already recognise thebenefits of ASPs, and most of the promi­nent ASPs have succeeded by offeringlarge-scale solutions for customer rela­tionship management (CRM) or enter­prise resource planning (RRP).

Over the last year or so, however, manysmaller Canadian businesses have startedto take a shma to ASPs, and ASPs, in turn,have started to focus on how they can bet­ter serve smaller operations.

Jon Gibe, an associate analyst with thebusiness-to-business commerce gmup atNew York-based Jupiter Media MetrixInc. (muvlmm.mm), has seen how the ASP

ASPs offer small businesses the IT toolsets enjoyed by largerenterprises without the high capital and maintenance costs

I

realm.

market has become increasingly aware ofthe small business sector over the last 12months or so.

"First-generation applications wereSI(owing small businesses to get online,develop a Web page, and build transac­tional capabiTities,u Gibs says. "Now youhave a second generation of applicationsbeing offered by small business ASPs thatare much more aimed at working with theinternal processes of a business to helpthat business develop faster and to bettercompete with larger players."

actualsolution."

wgmaller companies are discov­ering that they can get thesolutions they need withouthaving to make the hugeinvestments in buying the

ence.

"If you measure advertisingpurely in terms of click­

throughs, you' re missing outon a lot of relevant metrics."

In the European research, analysts foundthat many advertisers are now au butignoring the Internet. thinking that theROI levels are lower than they really are.

Steffan Engdegard, Jupiter NMXrsEuropean and advertising and marketinganalyst, said that many consumer brandowners am being put off using the Net asanother advertising medium, when, in fact,

Comtimusd on page 74

NEW YORK — Figures released in late Augustshow that 60 percent of bricks-and-mortarretailers in the U.S. are judging theironline success purely in terms of their salesand profits, and are ignoring other non­transactional aspects of their onhne pres­

The research, from Jupiter Media Net/ix'(wwwjmm.com), concludes that the actualreturn on investment (ROI) for many "con­ventional" retailers choosing to advertisetheir presence online is up to two-thirdshigher than they actually believe.The mport confirms figutes released by

the research fi/m's European operation,Jupiter NMXI, in early August, which foundthat European firms are making similarmistakes when it comes to measuringonline metrics.

• I

According to a recent Jupiter MediaMetrix study, Profiting from SmallButimsts, many of these ASPs are otfering

Continued on page 66

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( TECH ENTERPRISE >

ntssgng nn upContinued from page 64

a variety of Web-based applications,including instant massaging, Web mail,calendars, and task management. The rea­son smaller businesses are turning to ASPsfor these solutions are not too hard.tounderstand.

"Smaller companies are discoveringthat they can get the solutions they needwithout having to make the huge invest­ments in buying the actual solution," saysMarilyn Beaton, business developmentexecutive for ASPs and incubators withIBM Canada Ltd. (www.ibm.corn) inToronto.

"It allows them access to fairly sophisti­cated applications that, in most cases. ifthey were to buy them, install them, andrun them would be prohibitive. With anASP, it is easier for them to deploy thesekinds of sophisticated applications whilegetting the same competitive advantageout of the tools that the larger companiesget."

Sca)3ble ptSdtttffrigfIn March, the Toronto-based Ascenda Inc.(wamnxeada.mm) launched its set of solu­tions, called a-services. which give smalland mid-size Canadian businesses accessto a set of hosted pmductivity, e-com­merce, and e-presence tools using Great

tions.Plains, Microsoff, and Impressa applica­

fohn Bush, chief solutions oflicer withAscends, says that when customers logonto Ascends's site, they have a customiz­able workspace. They can access GreatPlains Siebel's Front Office (sales andmarketing, customer and field service.and call centre services), MicrosoftExchange platform, Microsoft Office 2000applications. and hnpressa BizGear Webdesign and hosting platform.

CUents can choose which applicationsthey need immediately, then add applica­tions and services as they grow. Thisallows them to better manage IT costs andmore efFectively plan long-term IT infra­structure needs, Bush says.

Ascenda users can set permissions forvarious services, so someone in sales. forexample, might be aUowed access to pm­ductivity and CRM applications, but notWeb design or hosting applications.'

Ascends's long-term goal is to becomesomething of a portal, offering businessinformation, news, and services that canbe customized by users. As an example, insubseqvent versions of the Ascends solu­tion, small business users could haveinstant access to email without having togo into the email application.

Tomnto-based Co nexys Cor p.(wwwmaelysmm) isoff'eringanASP-based set

By taking the ASP route, manyof these companies have

opened up whole new marketsfor themselves, reaching busi­nesses that may have wanted

to use their solutions butfound licensing, setup, and

maintenance costs prohibitive.

of integrated voicemail, Etx, and email com­munications tools, called iComMand, thatcan be accessed on the Web and by phone.

"It is targeted to benefit the slnaU busi­ness and SOHO (smaff ofgce, homeofffcej user, because when you have asmall organization, paying for things likeemail, voicemail, and fax services can bevery costly," says joanne Iarreff, director ofmarketing for Concxys. "The iComMandservice allows you to pay for just one serv­ice instead of three."

phone service "reads" email using text-to­speech technology.Companies pay a monthly fee of $14.95

per user, which includes up to 20 minutesof inbound and outbound telephony and20 MB of storage space.

One of the early players in the smagbusiness ASP market is San FrsnciscthCalif.-based BigStep (wmxbigstep.corn),which hal offered ASP-based e-commercesolutions to smag businesses since 1998.

BigStep Basic (US$9.95 per month)includes instructions and templates fordesigning a Web site, tools for online cus­tomer surveys and creating mailing lists,and 12 MB of storage space and site host­ing. Bigstep Professional (US$24.95 permonth) includes up to 10 secure emailaddresses, greater site customizability,tools to track customer movements on thesite, and improved communications tools.BigStep Advantage (US$54.95 per month)is designed to help increase trsfffc to e­commerce sites. It includes a SearchEngine Manager for submitting a site toover 100 popular search engines andtracking their effectiveness in directingtra16c to the site. This monthly serviceincludes more storage space and advancedWeb site design tools.

from shrinlurap 19 15PA growing number of established soft­

The voice service allows phone mes­sages to be forwarded to an individualuser's cegular, home, or work phone. Thefax service allows faxes to be viewed aspicture 6les or delivered as emaiL A uni­6ed mbox allows customers to managethe different services remotely, as welLAnd. for those without Internet access, a

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Page 67: 2001 10 The Computer Paper - Ontario Edition

creation and hosting, business email, andmarketing support. Included with theseare tools for site management, traflicmonitoring and building, a List Builder tohelp better understand who their onlinecustomers are, a communications centreto manage emaiL online calendar and file

management. and SharePoint TeamServices for creating online workspaces.

Monthly fees for bCentral.ca servicesrange from US$29.95 to US$49.95.(Canadian pricing will be available laterthis year.)

Not to be outdone, Redwood Shores,

< TECH ENTERPRISE >

Calif.-based Oracle Corp. (wwworacle.mm)has released its own suite of online serv­ices for smau businesses. The Oracle SmallBusineas Suite uses Oracle's NetLedgersolution to pmvide companies with fewerthan 100 employees tools to manage busi­

Continued on page aa

ware companies and business services aregoing the ASP route. Companies likeQuicken Microsoft, and even more spe­cialized companies offering payroll servic­es are now beginning to offer ASP-basedsolutions and services along with theirpopular software oirerings.

By taking the ASP route, many of thesecompanies have opened up whole newmarkets for themselves, reaching busi­nesses that may have wanted to use theirsoftware but found licensing, setup, andmaintenance costs prohibitive.

In early July, Microsoft Canada Co.(www.microsoftcom) launched bCentraLca,an integrated set of Web-based softwareservices that are supposed to help smallercompanies better manage day-to-daybusiness processes. The bCentral servicewas first launched in the United States in1999 and Canada is one of three newinternational subsidiaries for the service.Rahul Sharma, marketing manager for

bCentraLca with Microsoft Canada Co. inMississauga, Ont., says that the Canadianservice was launched because of thestrong interest Canadian businessesshowed in the U.S. service. Microsoftdecided it would be best to create aCanadian-based bCentral service, withcontent specific to the needs of businessesin this country.

That content is provided by a numberof Canadian companies, includingCanadaOne.corn, MyWebCA, Signform,Vubiz, and Worldbid, covering informa­tion on sales. marketing and strategy,accounting and finance, electronic gov­ernment forms, online training and e­learning support, and customer referrals.

Sharma says the three pillars ofbCentral.ca's services are building andmaintaining a Web presence, increasingmarketing effectiveness, and managingand better communicating with online

• , ~ w

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Oracle's NetLedger solutiongives companies with fewerthan 100 employees tools tomanage business processes,

including financials, CRM, pur­chasing, and e-commerce.

"About 20 percent of Canadian smallbusinesses have a Web site and some 33percent of small businesses say theyintend to build a Web site. And of that 33percent, 68 percent say they will build aWeb site in the next I 2 months," Sharmasays. "That is a pretty significant numberof small businesses that are seeing a needfor a Web presence."

Some of the key services that come withbCentral.ca are domain registration, site

• 10 MB paisano( web space• lE I dd• mo i a ress

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Bhndng en upContinued from page 67ness processes, including Unancials, CRM.purchasing, and e-commerce. Orade iscurrently charging an introductorymonthly fee of USS99 for NetLedger.In Canada, the NetLedger service has

been modihed to perform ag transactionsusing the GST and PST. Also, Canadianspegings are used thmughout the syst(m.

In April, Montreal-based App-e.corn(wwwappezom) mged out a set of ASP­based ERP solutions that indude integrat­ed accounting, payroU, and humanresources software on a pay-per-use basis.

Alain Boudleault, president of App­e.corn, says the businesses that have beenmost interested in using his company'sservices are those that are verticallyfocuse(L

"One of the industries we are focusingon is the food and beverage kanchisers,and we currently have two customers thatfall into that category," Boudleault adds."The value we add for them is that we Iknow their industry and we know thatour ofFering is very weU adapted to theirindustry needs."

Some of the companies already usingApp-e.corn's services include BrooksPharmacy, Saputo Cheese, Giant TigerStores, Cambior, and Temboc ForestProducts.

Companies offering payroll servicessoftware are also discovering that the ASProute is a way to reach a larger set of cus­tomers than simply selling an application.

"Payroll outsourcing has been amundfor years and in Canada, it's a S200-mil­lion market that has traditionally been

time.

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alnled at large and mid-sized companies,"says Max Corso, director of marketingwith Parkwood Computer Systems Inc. inCambridge, Ont. "What we' ve done istaken that paymg outsourcing model andWeb-enabled iL In doing that, the cost hascome way down.Corso says the advantage for small

businesses is that for a reasonable cost."they can get industrial stlength software,the same stuIF that mid and large-sizedcompanies are using with ag the featuresand beneUts."

Parkwood's payweb.corn servicelaunched in late July. To entice smallerbusinesses to use the service, the companyis o&ering it for Bee to new subscribersfor up to Eve payroll periods. Payweb.cornis designed to pmcess and calculate pay­rolls and make direct deposits intoemployee bank accounts. Paymg reportsand stubs can be printed directly by thebusiness, and the system can help preparegovernment forms and T43 during tax

In the futufe. ASPs will not only olfer abroad-based set of productivity tools andsolutions, but more specialized applica­tions, too. And Canadian businesses arepoised to be among the biggest beneBci­aries of this continuing evolution.

According to the Boston, Mass.-basedAberdeen Group Inc. (wwwabefdeen.com),Canada will become one of the biggestASP markets behind the U.S., Japan, andGermany. Worldwide. the Aberdeengroup expects ASP revenues to growabout USSI6.1 billion by 2005 from thecurrent US$3 billion expected this year.

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Loxmark (wwmje)sauk(om) has announced the release ofa new compact printer that targets both PCand interactive IV users. The 10 cm (4 in.)highi3 colour printer Nuemhles a smaVCR — making it a good Nt on tight desk­tops and unobtrusive in a den ar livingroom setting.

When attached to an interactive TV set­top hox, users can print photos, email memagesand attachments, and document online banking andshopping transactions.The i3 has a self-contained, stackable front-loading paper tray, hont access for aU

print functions, easy cartridge installation, and LEDs on the front panel that alert userswhen ink levels are Inw.

The i3 has a maximum mohltion af 2,400x1,200 dots par Inch (dpi) and maximumprint speed of 0 ppm (pages per minute) black and 4 ppm colour. It can be upgradedto a dual-head printer with the addition of a black cartridge.

The i3 connects direcUy to set-top boxes from the following interactive TV operat­ing systems: JISIV, PowerlV, and Linux (functions and availability wiU vary dependingon Ngion and cable pmvider). The i3 connects to FCS via USU. It is expected to heavailable later this year far about US5239.

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Page 70: 2001 10 The Computer Paper - Ontario Edition

< TECH ENTERPRISE m

How private> Not veryFree tool assesses e-commerce Web site privacy practices

Sy Tom Venelis

y failing to protect the privacy ofpersonal information, Canadianbusinesses have allowed e-com­

merce to stall and have turned awayonline customers in droves.

These were some of the provocativeremarks Dr. Ann Cavoukian, informationand privacy commissioner for Ontario(www.ipc.oh.cs), made at the launch of thePrivacy Diagnostic Tool (PDT), a series oftests that evaluate a company's privacypractices.

The PDT — which was designed byCavoukian's commission with help I'romGuardent inc. (www gusrdeatcom) of Waltham, Mass., and PricewaterhouseCoopers(www.pwcgcb8(.corn) in Toronto — is ofFeredfor free to businesses.

The tool helps companies assesswhether their information-managementpractices are privacy-friendly and con­form to the fair information privacy prac­tices that have been adopted worldwide.

The PDT tests several areas includingaccountability. consent, accuracy, safe

BThe tool gives an overall pictureof a company's privacy policiesand offer suggestions to improve

consumer privacy protection.

guards, openness. and individual access.It then IP'ves an overall picture of a compa­ny's privacy policies and o&ers suggestionsto improve consumer privacy protection.

"The tool is to help a company get itselfsorted out as to where it should start, whatit has in place and what it does not have inplace," says Michael Deck. privacy directorfor with PricewaterhouseCoopers' globalrisk management services in Toronto. "Itis not intended to be an in-depth analysisof your entire privacy operations. It doesnot tell you if you are in compliance withany particular [privacy[ act or legislation.It is intended to get businesses oriented towhat the best [privacy[ practices are sothey can get a handle on what to do next."

Cavoukian notes that "pressure is mount­ing on a daily basis for companies to proteapeople's privacy. It is no longer business as

"Eighty-four percent of Internet

users say they now refuse toprovide information because

they are unsure what it will beused for."

usual. Privacy and the public's response toprivacy is becoming a key issue."

Companies have often failed in theirmandate to protect people's private infor­mation, says Cavoukian. As a result, peo­ple have begun to boycott online com­merce because they don't trust many busi­nesses to protect or stop the misuse oftheir confidential information. And whenconsumers must provide private informa­tion, many simply outright give falseinformation.

the total personal expenditures in Canadafor 1999 came close to $570 billion.

"Consumers are not happy," saysCavoukian.uNinety percent of consumerssay they want control over their privateinformation and 84 percent of Internetusers say they now refuse to provideinformation because they are unsure whatit will be used for."

In response to this stalling of onlinecommerce, federal, provincial, and terri­torial ministers met in St. fohn's, Nlkl, inlate May to discuss actions that needed tobe taken to protect consumer privacy

legis)ation and policies in this area beupdated and harmonized aaoss Canada.and partnerships between governments,businesses, and consumers identify bestprivacy practices.

And in March, Ottawa-based Canarieinc. (www.cansrie.ca) announced it wasoffering more than $200,000 for theCanadian Online Trust Project (COTP),the purpose of which is to help boost con­sumer confidence and thereby give aboost to e-commerce in Canada. Ci

when online. It was recommended that

In March, Statistics Canada found thatconsumer purchases online accounted forless than .01 percent of all personal pur­rhases of products or services in 1999. Thisamounted to some $41 7 million generatedthrough online purchases. By comparison,

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Hemllnldllpmpulnlmm THE COMPUTER PAPER GREATER R)RON(a EDION OC(OBER 2001 1$

Page 76: 2001 10 The Computer Paper - Ontario Edition

< NEW 8 N O TABLE b

(-,-ij-j,-iCl,-l (9coe jugs Software firms pledge waron denial-of-service zombies

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Just visit www.canadacomputes.corn

and click on "Domain Registration

SANTA CLARA, Calif.— Anti-virus companyMcAfee (www.mcafeebib.com) says it' sembarking on a development effort withthree other network security firms toimprove tools capable of battling "zombie"agents and fending off the distributeddenial of service (DDoS) attacks of hackers.McAfee, a division of Network Associates,

said its partners in the push include ArborNetworks (wwwarbornetworks.corn) of Waltham. Mass., Asta Networks (wttwasraneT­worksvcom) of Seattle, Wash., and Mazu Networks (wwwmmuneafmrks.corn) of Cambridge,Mass., all of which currently offer DgoS pro­teaion sofhvare.

The companies said better integration oftheir products would make it easier for net­work administrators to monitor and neu­tralize DDoS assaults, including detectingand eliminating rogue software that canturn an organization into an unwitting par­ticipant in such attacks.A DDoS attack uses a battery of comput­

ers — usually commandeered surreptitiouslyby the attacker — to inundate a target, suchas a Web site, with so much data that it canno longer respond to legitimate users.Some flavours of the attacks use malformed

fOUtefs.data packets to confuse servers and

In some cases, the malicious softwareplaced on hfjacked computers prior to theactual DDoS attack can be remotely con­troUed by the hacker. The Code Red wormthat wiggled into the headlines recentlydemonstrated another approach, being pmprogrammed to launch DDoS attacksagainst an Internet address that oncepointed to a LLS. White House Web server."As demonstmted by recent events, the

threats to network availability are escalat­ing, both in scope and in complexity," Tedcuban, co-founder of Arbor Networks, saidin a prepared statement. "In particular,attacks are getting more dangerous asattackers find ways to use viruses, in tan­dem with common software vulnerabilities,to quickly amass their armies of zombies."

McAfee said its Anti-Virus EmergencyResponse Team (AVERT) estimates that

— "tens of thousands of zombies have affect­

ed or are currently affecting systems."The company said AVERT will dedicate a

team to tracking and dissecting the zombiesoftware behind many DOoS attacks.

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Page 77: 2001 10 The Computer Paper - Ontario Edition

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Page 78: 2001 10 The Computer Paper - Ontario Edition

< NEW 8 N O TABLE a

Battle of the Internet boxesThe phone and cable companies continue their campaigns

for the hearts and minds of those seeking an enriched online experience

race yourself: Bell Canada andRogers Cable are about to wage warin your living room. The prize:

mastery of the mythical place where con­sumers' get all their TV, broadbandInternet access, telephony, and anythingelse kom a single in-home device, allthoughtfully provided by your local cableTV or telephone company. The weapon:all-in-one devices; the Swiss Army Knivesof borne entertainment/communications

technology.Both Bell and Rogers have come up

with their own convergent devices. Bell' sis called the Combogox, while Rogers' isthe Triple Play.

Some time next year, these devices may

start turning up in Canadian households,accompanied by the usual onslaught ofmarketing seduction we' ve all becomeaccustomed to.

(Though TCP requested information onwhether these devices would be apus?ablero cable users in regions ncr served byRogers, or if comparable devices would beavailable from other phone companies, wedid nor receive an response by presstime.— Ed)

So what's in the box? This depends onwhose box you' re looking at.

Bell otmbeBDRThe 'ComboBox is a set-top box that sitson top of your television. Its job: to deliv­er Bell ExpressVu satellite TV and BellSympatico High Speed Edition DSL serv­

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Page 79: 2001 10 The Computer Paper - Ontario Edition

e NEW gs NOTABLE e

"I think thePVR f(tnc­tionality iskey to sellingpeople ontheCombo Box."

— Glenn WardBe8 Canada

ease.

same time.

ComboBox.

ice to your television.Throw in a wireless keyboard and a

remote control, and you' re completelywired to the world.

The ComboBox lets you watch TVwhile waiting for email, engaging in a chatroom session. or standing by for instantmassaging. Bell is also equipping it with abrowser, so that you can surf the Web at

And if you have a TV with picture-in­picture, you can watch and surf at the

As well, the unit includes a 40 GBI'ersonal Video Recorder ( PVR). (It's basedon the EchoStar 721. EchoStar suppliesFxpressvu with ag its home satellitereceivers.) The PVR is a neat device. It' sessentially a hard disk-based sddeo recorderthat provides the full range of VCR-stylefunctions, but doesn't need the tape.

"I think the PVR functionality is key toselling people on the Combogox," saysGlenn Ward, BeU Canada's vice-presidentof comergent technologies."Just intro­ducing a box with DTH (d irect tohome)/Internet would be much Jessattractive.

Rogers Triple PlayFor its part, Rogers' Triple Play docseverything the Combogox does exceptoAering a PVR.

However, its architecture is much dif­ferent. Based on Ucentric Systens's tcch­tlology (wwwuucentric,cum), the Triple Playls actually a server. Just put it in the base­ment, and plug in your cable TV inputs,telephone, TV connections, and evenInternet appliances. Triple Play routes sig­nals to ag of them.

"The Triple Play server works across theexisting pipes of your PC, TV, and tele­phone," explains Michael Lee, Rogers'vice-president and general manager ofinteractive services."It's ag about no newwires."

It's also about home networking, whichis where the Triple Play outshines the

With the server housed in the base­ment, it's ideally located to act as a homenetwork hub. In contrast. the ComboBoxis more of a localized TV-centric device.

sense.

able.

work

from each other.

(knnboBox is not.

u)tucb should yuu buy?Granted, neither device is available yet.but with the Combogox slated for a 2002rollout, and Rogers already testing theTriple Play in 50 households in the Ajaxand Pickering regions of Ontario, it' sworth considering now.

First and foremost, consider why youmight want a convergent device. Forinstance, if you really want to be able todo everything from the comfort of youreasy chair, then the Combogox makes

But if home networking is a nut youwant to crack, then the Triple Play is a bet­ter bet.

Then there's cost to consider. I'm nottalking about the actual device cost: thathasn't been revealed yet by either com­

pany.But if you' re a cable TV subscriber, be

aware that choosing the ComboBox willrequire you to sign up for both BellExpressvu (with the attendant dishantenna) and Bell Sympatico.

In reverse, if you' re a Bell Expressvu orSympatico subscriber (or both), you' llhave to sign up for cable TV and cableInternet access to make your Triple Play

The third factor to consider is capabili­ty. ComboBox has a PVR; Triple Play doesnot (at least not yct; Lee says it could beupgraded to include one in future).Meanwhile, Triple Play is designed to portMP3 tiles directly t o y our s tereo;

Then there's network reliability. Basedon this writer's expericncw, SympaticoHigh Speed DSI. is very stable and reli­

Meanwhile, RogersOHome is improv­ing thanks to system upgrades; with anyluck, th«problems that dogged its net­work are largely a thing of the past.

This said, it would be wise to revisit thisissue closer to your purchase date. A goodp lace t o g e t user f eedback o nR ogersOHome's progress is a t t h eRogers@Home Users' Association Website (www lhua.org).

lite stakesOne thing is certain: both Bell and Rogersare banking on convergent devices to holdtheir tuif in the brave new e-world... and,if possible, to help them seize customers

So, although it may look like a set-topon your TV, or a server in your basement,don't be fooled.

As far as Canada's largest telephone andcable TV companies are concerned,they' re weapons of war. CJ

James Careless is an Ottawa. based writer who canbe reached at [email protected].

We' re not just for collectors(Unless you happen to collect things like

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With millions of items listed every week, we' vegot just about every computer product you couldwant, new or used. So before you go spendingweeks searching for a bargain, check us out first.

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Page 80: 2001 10 The Computer Paper - Ontario Edition

< NEW & N OTABLE n

Handheld or hands-free, cell phones stymie drivers, study findsITASCA, IiL — New research investigatingthe impact of cefi phone use on automobilesafety found that motorists can doubletheir chances of missing tmffic signals bychatting on the phone while they drive.

The study, conducted by researchers atthe University of Utah, also found that thedeleterious effect of mobile phones on theroad was the same even when test subjectsused hands-free devices.

"...initiatives that restricthand-held devices but permithands-free devices are not

likely to reduce interferencefrom the phone conversation,because the interference is, inthis case, due to central atten­

What's more, the study, conducted using

simulated driving conditions, found thatceU phones appear to cause more distrac­tion firr a driver than listening to radio oran audio book, or having a conversationwith a passenger."This study adds new data to the ongoing

national debate on driver distractions andtheir causes," Alan McMillan, president ofthe National Safety Council (NSC, atwww.nscorg), said it a prepared statement."It underscores the importance of reiterat­ing that a driver's primary obligation is tooperate his or her motor vehicle safety."

The NCS, a private U.s. non-pmfit outlit,

tional processes."

users.

is publishing the study's findings in the cur­rent issue of its Injury Insights newsletter.

The researchers, working on a larger proj­ect that will be summed up in a future issueof Psychofogicof Science. enlisted 64 under­graduate students who were randomlyassigned to one of four groups — radio lis­teners, audio-book listeners, handheld cellphone chatters, and hands-free phone

The test subjects manned a joystick witha thumb-pressed "brake" and were asked torespond to simulated traffic lights on acomputer screen.

Those talking with passengers or listen­ing to radio or audio books showed almostno degradation in their performance, theresearchers reported.However, although the number of missed

signals was low even for cell-phone users, itwas double that of a control group thatfaced no distractions.In addition. the researchers said, cell

phone users were often slower to respondto the signals that they did not miss.

Because drivers using hands-free ceUphones performed just as poorly, theresearchers wrote: "Our data suggest thatlegislative initiatives that restrict hand­held devices but permit hands-free devicesare not likely to reduce interference fromthe phone conversation, because the inter­ference is, in this case, due to centralattentional processes.""We suggest that the cellular phone use

disrupts performance by diverting attentionto an engaging cognitive context otherthan the one immediately associated withdriving," they wrote.

The NSCs McMillan said the industry

vehicles."

needs more research to help us fully under­stand the public policy implications of thegrowing use of cell phones and other elec­tronic devices — such as global positioningsystems, faxes and computers — in moving

In a statement issued in response to theUniversity of Utah findings, the head of acefi-phone indusby trade group said educa­tion — not new laws — is needed to increasedriver safety."The wimless indusby has long held that

education is the key to addressing the issueof driver distraction," said Tom Wheeler,president and chief executive officer of theCellular Telecommunications and InternetAssociation (CTIA)."Any activity a driverengages in, besides the task of driving, hasthe potential to distract."

"We must remind drivers that their pri­mary responsibility is to drive safely and wemust educate them on how to recognizewhen it's appropnate to use a wireless

Motorola (wwwmotorob.ca) has released a keyboardto enhance the functionality of its i85s and i50sxWeb-enabled phones. The lightweight portable key­board, called the Motorola igoard, is the size ofstandard taptop keyboard.Designed and manufactured by Think Outside

(www thinkoulside.corn), it has funcuon keys optimizedfor Internet-ready phone operations, including

accessing wireless Web services, launching applications, activating the speakerphone,turning off the phone, and adjusting the volume.

The igoard is currentiy available for US599.95 through Nextel in the U.s. At presstime, there was no information on its availability in Canada.

Motorola connects keyboard to phone

phone, change a CO, or look at a map whiledriving," he said.John Moffat, chairman of the National

Assodation of Governors' Highway SafetyRepresentatives (NAGHSR). also said hedidn't want the cell-phone safety debate tolet off the hook other sources of driver dis­traction.

"In all these discussions, fm concernedthat the focus on technology is overridingthe fact that many crashes can be attrib­uted to traditional distractions and not cellphones," Moffat said in a prepared state­ment. "The fact is that actions such aschanging a CD, eating and reading whiledriving still contribute to many crasheseven though much of the media attentionhas been on cell phones."

According to the National Highway TrafficSafety Administration (NHTSA), driver dis­traction is estimated to be a factor in 25 to50 percent of highway collisions.

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Page 81: 2001 10 The Computer Paper - Ontario Edition

a NEW Sl NOTAB L E %

lDigital divide opponentssigns agreement with UN Wording of European Union's

WASHINGTON, D.C.— The Global Internetpolicy Initiative (wwwgipiprojectorg) — acoalition of U.S.- and European-basedmedia and consumer groups working tobridge the digital divide — has inked acooperative agreement to offer policy guid­ance to developing nations through theUnited Nations Development Program.In July, Washington, D.C.-based Center

for Democracy and Technology (COT) andIntemews, a Brusseis-based Internews non­profit, formed GIPI as a way to help devel­oping countries enact policies that narrowthe "digital divide," a phenomenon charac­terized by the limited access to communi­cations technologies among the worid's

poorer citizens.GIPI has announced that it has signed a

memorandum of understanding with the UNDevelopment Program, a global develop­ment project with offices in more than 100countries.

CDT deputy director Jim Dempsey saidthe agreement lends GIPI a huge measureof cmdibNity in the eyes of other nations."This means that GIPI can avoid being

seen as another U.S.-based organization

promoting American values. but rather asone that comes in partnership with a trulyinternational body," Dempsey said.In that regard, the group hopes to edu­

cate and advise government policymakersand grassroots advocates on a range ofInternet policy issues, including universalservice, privacy, technical standards,bcensing, digital signatures, content con­

trois and the domain name system.The upstart coalition has hired 10 full­

time "country coordinators" — mostlylawyers — who are familiar with the lawsand languages of the countries in whichthey are stationed.The group receives funding from a num­

ber of high-tech companies, including AOLTime Warner and Microsoft, as well as theSoros Foundation and the MarkleFoundation, many of the same organiza­tions that have funded the multinationDigital Opportunities Task Force, or "DOTForce" for short.In June, the DOT Force released the

results of a 12-month study, whichacknowledged that at least a third of the

world's population never has even made aphone call, much less used or seen a com­puter. In addition, few developing nationshave the infrastructure or government mar­ket liberalization policies needed to attractprivate investors.Dempsey said the announcement has

already generated interest from severalnations in South America. He added thatGIPI is gearing up for even more interestfrom other governments in the monthsahead.

"We are also looking at a number of part­nerships with nonprofit and for-profitorganizations that will allow us to respondto requests," he said, adding that the groupalso has fostered pro-bono relationshipswith several leading law firms.

LONDON — The British government'songoing plans to implement theEuropean Union's E-Commerce Directiveare ruffling some feathers,Ever since the EU approved the direc­.

tive in May; the U.K, Department of Tmdeand Industry (DTI) has been developingit krr the British statute books. Thedirective seeks to define liability limitsfor Internet carriers and other intermedi­aries.In early August, the DTI issued a pub;

iic consultation paper on the proposed' U.K. legislation, asking. for replies by

Nov. 2, to give the British governmenttime to implement it by Jan. Ig. 2002.That is the deadiine set by the EU forenforcement of the laws,

Problems are arising because of thewording of the consultation document,with some Internet service providers(ISPs) expressing concern about theirliability for illegal content.

ISPs are especiaUy worried aboutchapter six of the consultation docu­ment, entitled "Liability of IntermediaryService Providers," which says that cam­ers cannot monitor the data relayed bythe Internet user.Although the consultation document

says that "claims for damages cannot bedirected against the provider for anyform of hability," and that "the provider

e-commerce lawstirs controversy

cannot be subject to prosecution in acriminal case," the proposed (egislation"does not exclude the possibigty of anaction for injunctive relief.'

Peter Sommer, an IT security analystand risk expert, and a fello'w of theLondon School of Economics, said thegovernment has stated ISPS are n'otliable under the proposed legislation,unless they trave'been put orr notice tothat 'effect.

"Some ISPs are concerned tiiat thewording of the proposed legislation isnot clear enough," he said."We' re getting back to the issue of

whether an ISP"ts responsibie'for theactions of a subscriber with regard tolibel and files of a pornographic'nature,'".he added.

Sommer said that his interpretation ofthe proposed legishtion is that there isstill plenty of time to,clarify how theproposals will be interpreted before theconsuitation period ends

"Since we have u'ritil November to getissues like these sorted out, the situa-,tion is a long way from being a faitaccompli," he said.The DTI has posted a copy of its con­

sultation document on its Web siteatwww.dti.gov.uk/c Waco mmerce/europeanpoli­cy/ecommerce directiveshtmt

— Newsbytes— Hewsbytes

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Page 82: 2001 10 The Computer Paper - Ontario Edition

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aabt nli ib II Auhdddi • ecnn LONDON, England — Ahead of

many of the major record com­panies, Peter Gabriel's RealWorM Records has launched anInternet-based subscription

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music service on the WOMADWeb site (muowomad.ore).

Dubbed the WOMAO DigitalChannel, it will be free untilOctober, after which a S11.17(converted from CS) monthlysubscription fee wili kick in.Subscribers will receive up to40 tracks per month from theReal World catalogue, or apackage of 40 tracks selectedby WOMAD.The music channel uses technology from OD2, which it says prevents downloaded

files from being transferred to other PCs. The subscriber wiU have to pay an addi­tional free to buy a permanent copy of the track-the temporary copies will expireafter a month.

According to WOMAD, the first batch of music will indude tracks from Afro CeltSound System, Ayub Ogada, Nusrat patch Ali Khan, Papa Wemba, Ooseph Arthur, andOrquesta Reve.

The WOMAO (World of Music, Arts and Dance) organization was started by PeterGabriel in 1980.

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Page 83: 2001 10 The Computer Paper - Ontario Edition

< NEW 8 N O TABLE w

Half a billion people online, survey saysNEW YORK — The Internet population is approaching half abillion people worldwide, according to figures released inAugust by the Nielsen/NetRatings Internet measurementservice. And, for all those beleaguered PC manufacturers,that number contains some good news.

Nielsen/NetRatings' second quarter Giobal InternetTrends Report shows an increase of 30 million people onlinesince the first quarter of 2001, reaching a projected 459million people globauy.The report measures Internet populations of 30 nations in

North America, the Middle East, the Asia-Pacific region, andLatin America. The firm claims it now measures 93 percentof the online universe, after adding Argenfina, India, SouthAfrica, and Israel to its latest quarterly survey.Nielsen/NetRatings bases its numbers on more than

40,000 telephone surveys conducted between April andJune 2001.

percent last quarter.

M+ ~ h engfrig siB — Search engines are for searching out information,u't how:about' a search engine that's seeking dut the

earchers? Live censored and uncenso'red feeds, updated')avery 15 seconds, are offered by Metaspy, an extension ofV b MetaCmwler search engine. These live search queriesere being entered' by anonymous surfers on our stopre: free desktop themes; Kudiow B Company; "Oon't Younow That" .lyrics; zan hoister goggles; dreamweaver 4.0rackz; and horse waierer.

hap//www.metaspy.cony

According to the latest quarterly global trends report, theU.s. and Canada lost ground to the rest of the world. Thecombined region comprises 40 percent of the online popu­lation now, compared to 41 percent last quarter.

According to the latest quarterly globaltrends report, the U.S. and Canada lostground to the rest of the world. The corn­bined region comprises 40 percent of theonline population now, compared to 41

Europe and the Middle East-Africa region maintained sim­ilar numbers from the first quarter, accounting for 27 percentof the worid's Internet popo(ation. However, the Asia/PaciTicRim made slight gains, totaling 22 percent of the Internet'saudience, (up from 20 percent last quarter), while LatinAmerica remains almost unchanged at four percent.In another finding, the report indicates that the highest

rates of computer ownership in the home are in some of thesmallest developed countries. About 65 percent of homes inSouth Korea, Sweden, and Austmlia contain at least one PC,the report indicates.

Meanwhile, some Western European markets fall welibehind those numbers. In Germany, 48 percent of homeshave at least one PC, while in the U.K. the number is 46percent. France follows with only 34 percent."A message there for the PC guys who are maliy strug­

gling at the moment is there are opportunities," TmvynRhall, managing director of A.C. Nielsen InternationalResearch, told Newsbytes. "A lot depends on the marketing.The Internet is still growing around the world, it is stillgoing to drive up demand for these types of devices."PC ownership figures for the U.s. and Japan were not

available in the report.Another discovery in the survey is that, for the first time,

it became clear that in some nations home is not the mainplace people access the Internet. Previous Nielsen/NetRatings quarterly surveys have always borne out the ideathat most people access the Internet at home (thoughbroadband is typically accessed in the workplace). Thatremains true in most nations.

But it is not true in Latin America, for instance, wherenearly nine million people — or 51'percent of the Internetpopulations in Brazil, Argentina and Mexico — use the Netoutside their homes. That compares with Europe, the MiddleEast and Africa, where 33 percent of people access the Weboutside their own houses, and in the Asia-Pacific nations,where the figure is 23 percent.The survey fortifies what has been known for some time.

The United States and Canada are rapidly losing dominanceon the Internet. Rhall suggests that the real gmwth inonline population in future surveys will be seen in Asia.

"Europe's catching up," Rhall said."But Asia has India,China, some of these huge populations. You' ve only got toget the wheels turning there quickly, and they' ll overtakeeverybody through sheer numbers."

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Page 84: 2001 10 The Computer Paper - Ontario Edition

e CONNECTIVITY p

Hands on IEEE 802.11 (Wi-Fi)Rl-713p W(re)ass GalewayDWL-120 IISR Wireless AdapterFrom: D-Link Systems IncSlow.dlink.caEslinutel pdce: 5413 (Gateway), 5185 (Adapter)Tllinkpad 1200 i SeriesFrom: IBM Canada Lld.www.ibm.caEslimaled price'. 51,499-51,799

ased on our experiences, it's dearthat setting up a wireless network(WLAN) system is no more difficult

than setting up a conventional EthernetLAN, and considerably easier than physical­ly stringing wire. Current IEEE 802.11 hard­ware seems simple and stable, and the onechallenge is threading your way throughthe same old morass of TCP/IP settings.

For the' test, we deliberately used a mix­ture of vendors: a DI-713P Nreless Gatewayfrom D-Link Systems Inc. and a ThinkPad ISeries 1200 notebook, from IBM Canada Ltd.

Following the instructions, we powered

up the DI-713P Wireless Gateway by plug­ging in its AC adapter. Then we plugged itinto both a cable modem and our PCsEthernet card.Next, we had some configuration to do on

the DI-713P. This is handled via Web brows­er, with the device showing up at address192.168.0.1 by default. In order to getonline, you need to enter the Host (user)Name assigned by your Internet provider.Also, in this particular case, because wewere switching from an existing wiredinstallation, we needed to make two otherchanges to the TCP/IP settings. Rrst, thePCs address was changed from 192.168.0.1,an obvious confiict with the Gateway, to192.168.0.5. Then 192.168.0.1 was addedas the Default Gateway in the Windows2000 TCP/IP settings dialogue. At this pointmy PC was on the Internet and surfing ashappily it did before the switch.

The Wireless Gateway includes supportfor three 10/100 wired Ethernet connec­tions, but the neighbouring PCs were on

older coaxial wiring. Instead, to get a sec­ond computer connected, we used a D-LinkDWL-120 USB Wireless Adapter.

First, we installed the drivers, then weplugged in the tiny adapter, shaped aboutlike a smaliish palm-size PC. Again, weneeded to tweak the pre-existing networksettings; in this case, we simply right­clicked the old PCI Ethernet adapter in theControl Panel Networking applet and select­ed Disable. Then we typed ipconiig/rulew toreinitialize the TCP/IP settings. (We couldhave rebooted instead, but Windows 2000rarely requires it.)

Again, we were up and happily surling.Peribrmance was indistinguishable from theoriginal wired setup, and positioning of theUSB adapter seemed to have no effect onthe stability of the connection.For the mal add test. we took the ThinkPad

downstairs. Upon being powemd up the note­book did some mysterious Nndows Me setupstui'f, then showed the Nzani for cmating a

new Internet connection. We chose LAN con­

nection rather than modem, and that was it,we were surling the Net in the living mom.Again, performance and stabigty were muchthe same as with the old Ethernet lAN.

It got even better. Firing up Realpiayer,we took the ThinkPad out the front door.The music continued streaming clear andglitch-free (attracting a fair bit of attentionfrom the neighbours). Finally. about threehouses along a "lost connection" messagecame up. Waging back, we found the con­nection had been restored before we got inthe front door. Obviously, covemge firom asingle access point should be more thanadequate for anything short of a mansion.Then.'s no question that home and small­

office networking just got a whole lotfriendlier and more flexible. The onlyremaining downside is the need to knowabout TCP/IP, DNS, and similar arcaneinformation any time you deviate from themost basic configuration.

— Frank Ienk' pdm ol TbhlPad 130015snss dspunb anmnlisuradon .

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Page 85: 2001 10 The Computer Paper - Ontario Edition

t~

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< NEW & N OTABLEh

Canadalcom adds B.CS Albefta sedionsCanadalT.corn (QANLCanadEITcom) — a portal for Canadianinformation technology professionals — has announcedthe addition of new features designed to improve naviga­tion and enhance interactivity at its popular Web site.These include the launch of dedicated B.Cm Alberta, andSaskatchewan/ftanitoba sections — previously theseregions were grouped together. All content items(Company Profiles. News, Events, Careers, and On the Webarticles and Lmks) have been re-indexed to refiect the

separation of the regions, and the job board can be searched by city and by region.New services indude OuickConnect business-development links and subscription­

based automated job posting. On a subscription basis, CanadaIT.corn will monitor amember's Web site for new job postings or news releases and automatically add theseto CanadaIT.corn job board or news sections.

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We bank, they shop, says Ipsos-Reid

— TCP Stoff

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Although Canadians might gripe about their banks. Internet users here are much moreconfident than Americans about banking or investing online, according to a recentstudy released by Ipsos-Reid (wwwipsos¹eidcom).

This summer, the research firm interviewed active Internet users in the U.S. on avariety of subjects — from Internet banking to music downloading — and compared theresults with a similar group of Canadians. Ipsos-Reid found that, on a per capita basis,Canadian Internet users outpace Americans when it comes to overall Internet usage,music downloading, and access to high-speed Internet services. Nearly two-thirds (61percent) of active Canadian Internet users have conducted financial transactionsonline, compared to less than one-third (29 percent) of respondents in the U.S.Moreover, 48 percent of Canadian Internet users who have been online for less than

a year have already banked online, while just I3 percent of U.S. Internet newcomers

The difference seems to be a matter of trust. Nore than two-thirds (69 percent) ofactive Canadian Internet users say they' re confident that this country's banking indus­tty can ensure that financial transactions done online are secure and account infor­mation private. By comparison, fewer than half (rsg percent) of active U.S. users areconfident that the U.S. financial services industry can do the same.

Active users of the Internet in the U.S., meanwhile, subscribe to three times asmany online newsletters as their Canadian counterparts, and are far more likely toshop online.

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Page 86: 2001 10 The Computer Paper - Ontario Edition

< NEW Bt NOTABLE >

Sony Cyher-shots Io small Fuji(su introduces UStt scanner

sequence.

• •

• •

4

4

Sony (www.sony.corn/di) hasunveiled two slender Cyber­shot digital still camerasthat are its smallest cam­eras to date.

The DSC-P5 and DSC-P3bring new features to Sony'sP series, including an AFIlluminator hr focusing inthe dark and two-shot burstmode.

Sony says both models havewith simplified menus. Users can also create quick anima­tions using ClipMotion, which automatically mmbines up to 10 frames into a single

The DSC-P5 has a slim proiile thanks to a two-step barrel lens that retracts intothe camera body and a tiny new rechargeable battery, the C-series InfoLithium,which has enough power for up to an hour of continuous shooting.It has a 3X optical zoom, 6X digital zoom, and 3.34 megapixel maximum reso­

lution.The Cyber-shot DSC-P3 camera looks similar to the DSC-P5, but is faster and lighter

due to a fixed 3X digital zoom lens. It has 3.34 megapixel maximum resolution andoffers high-speed focus.Both models use Sony's proprietary Memory Stick slot and come with an 8 MB

media card, as weil as the Infotithium battery, AC adapter/charger, AV and USBcables, and application software and drivers.The new cameras are scheduled for release in October and have suggested prices

of US$600 (DSC-P5) and US$500 (DSC-P3).

• c vrw ~~a

Fujitsu Canada (wwwfujitsu.ca) has unveiledthe ff-4110CU, its first USB scanner. Thenew sheet-fed model has a maximum scan­ning speed of 15 ppm (page per minute)and has duplex and colour capabiiities.The fi-4110CU is targeted for small office

or disbibuted workgroup environments. It , Ihas a daily duty cycle of up to 500 pages.The unit has a 50-page document feeder, aone-touch launch button, user selectabledropout colours of red, green, or blue, and support for bi-tonal, colour, and greyscalescanning.It measures 30.9x15.4x13 cm (12.2x6.1x5.1 in.) and can accommodate up to legal­

size sheets (8.5x14 in.). It has a maximum output msolution of 600 dots per inch(dpi). The fi-4110CU has a suggested list price of $935 and a one-year warranty.

— FCP Staff

ulast from the ad pas~NB-Thumb through an old Life magazine and you' ll see them: the ladies in long skiHand perky hairdos, the kids with the sgngshots in their back pockets, dad with a pipe in"the easy chair watching the new Admiral TV. Ali these ads featuring ingenues and smokers are back, thanks to the Ad Access Project. Funded by the Duke Endowment Libra2000 Fund, this is a database. of more-than 7,000 advertisements that were printed inAmerican and canadian newspapers and magazines between 19'11 and 1955. Ads fall intoare categorized under the headings radio, television, transportation, beauty and hygiene'and World War IL' The ads in retrospect tell quite a tale about our values and our culturdduring the hrst half of the twentieth century.— TCP Staff

hltp//scriptonum,lib.duke.edu:RO adaccest/

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Page 87: 2001 10 The Computer Paper - Ontario Edition

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waw.(AH440((shplxstmm THE COMPUTER PAPER GREATER TORONTO EOITION OCTOBER 2001 57

Page 88: 2001 10 The Computer Paper - Ontario Edition

( CAREERS S T R A I N I N G >

Slim reference helps new users delve more deeply into GIMPBy Steve Coe

0%%LY'

When I moved tothe PC there was,unfortunately. nocomparable pro­gmm and I alwaysmissed D e luxePaint. The closestthe PC got was

Paint Shop Pro and Photoshop, both ofwhich are now horribly bloated.

me to an Amiga program calledDeluxe Paint. I'd never used a

painting program before, and the conceptabsolutely blew me away. I used to spendhours playing with it and its laterincarna­tions.

Many years ago a friend introduced

Glggp PocketReferenceAuihor. Sven NeumannPublisher. O'ReillywwworeillycomISBN 1-56592-751-1Price: 514.95

It was with a big smile, then, that Igreeted GIMP (GNU Image ManipulationProgram). an open source painting andimage editing program. It was the closestthing rd found to the original DeluxePaint. GIMP is an immensely powerful pro­gram, and best of all it's free.

Of course, being a very complex programit can be hard to fathom what everythingdoes. Loading and saving graphics is easyenough, but if you want to delve into itsmore powerful features, you will needsome help.

Fifteen dollars Canadian wili get youGIMP Pocket Reference, a guide written byone of the developers of the progmm. Theauthor is a student of physics at theUniversity of Dusseldorf, but don't let thatput you off. You don't need a degree tounderstand this book.As with any computer book, there is a

chance it will be obsolete before it's evenreleased, but thankfully massive changesto this program are few and far between.This book covers GIMP 1.2.

GlrtrP Pocket Refemnce covers everyfacet of the program, from the brainnumbingly simple to the painfully compli­

cated. The book is well laid out andexplains eveiything over the course of gypages.

It starts out covering the toolbox, Whilelong-time gmphics manipulators will knowwhat the majority of the toolbox does,this section is a great help to those divinginto image editing for the first time. Thereis also great detail on what all the toolsdo, some of which isn't immediatelyapparent.The core of the book (in other words,

the really good stuff) is the section calledthe Image Window. This is where thingsget really heavy, covering topics like chan­nels and layers.

Despite many years of playing withgraphics, I don't actually play around thismuch, but the book gives nice explana­tions as'to what it all means, and leavesyou informed but not overwhelmed.Perhaps one of the coolest features of

GIMP is the number of filters (tools toalter an image) it ships with. Some aresimple, subtle affairs, such as sharpeningup the image or softening it, others gomuch further and allow you to add lensfiares, make the graphic look like an oil

painting, and all manner of other interest­ing effects.

While there are hundreds of add-onsavailable on the Internet for this program,this book only covers those that «omewith it.In the final pages, there are sections on

the rc fi(es, the configuration files thattell the program where to look for brushesand the like, as well as a rather handy listof what file formats GIMP can handle.Although most users wig probably use

standard formats, such as JPEG or PNG,other users may like to know what the pro­gram can handle. While it's easy to seewithin the program what Rrrmats it sup­ports, the book tells you exactly whatparts of a particular lile speciifiication itcan handle.

Overall, this is another top O'Reillybook. It amazes me that only one publish­er seems to release books like this.

Like many other O'Reilly pocket refer­ences. this book is for those who just wentthe facts. A great book for those who wantto delve deeper into the inner mysteries of

— ConadoComputes.cornGIMP.

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Page 89: 2001 10 The Computer Paper - Ontario Edition

< NEW & N OTABLE «o •co • c o •

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Page 90: 2001 10 The Computer Paper - Ontario Edition

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Online e ConnectedI n t e r n e t Tr e n d s • Wi r ed a n d Wi r e l e s s • On l i n e Se r v i c e s • Wo r R P l a y o n t h e We b

By Steve CeeIrc lo - mn r 0 m no

Linux browser warsOpera, Netscape, Konqueror,' Mozilla, Galeon, and Skipstone face off

People changeonce they gobroadband,

researcher finds

Once upon a time, you had a choice

of one browser for Linux. Thatwas the venerable Netscape,

which, in aB honesty, is a tenible browserfor a variety of reasons. none of which Iwill elaborate on here.

Over the last few months, though. thesituation has changed for the better, witha larger selection of browsers available forthis platform than ever before.

Which is best? Well, while it's hard toreliably test stability (a site that wigcrash a bmwser one day will workRne the next, in my experience), wecan test loading times, page ren­dering times, the look of thebrowser, ease of con6gura­tion, and basically see whatbrowser gives the best overallperformance.

The bmwsers up for thechallenge here are O pera,Netscape. Konqueror, Moziga, Galeon,and Skipstone, the latter two being based

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on the Moziga engine. Head onover to Freshmeat

(www.freshmeataet) for your downloadingpleasures.

The test system is a low spec machine: a

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l66 MHz Pentium (no MMX), 32 MB ofRAM, running Mandrake 8, and theBlackbox window manager. All browsersare versions that shipped with Mandrake

Continued on page 91

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NEW YORK — Broadband, it turns out,changes folks. Or, at the very least. itchanges the way they act once they getonline, according to a rec'ently releasedU.S. survey from Nielsen/NetRatings(www.nielsen-netratings.corn).

The Web-audience measurement 6rmreleased data showing that people in theU.S. who recently switched to broadbandInternet services like digital subscriberlines (DSL) or cable modems wind upspending more time online, view)ng Imany more Web pages, and parkingthemselves in &ont of their computer

"Across the board, narrowband surfersincreased their Web usage when theyupgraded to broadband," the companysaid.

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sovm ~ hs"a lDynamic Web page development

By Neith Scheugill-Roberts

n the last article in this series, welooked at some ways to make the mostof your PHP installation, utilizing its

include statement to create standardheaders and footers for the Web pages onyour site. and learning how to create adynamic. ever-changing display using arandom function. This article looks athow you can easily create forms usingPHP combined with JavaScript.

Forms help make Web pages truly"interactive," allowing the user to makechoices or submit information to a Website. Whether it is simply clicking a

Se OClOBER 2001 THE COMPUTER PAPER GREATER TOROHTO EnmON wan.chnhdhmmpurhs.corn

"search" button on a search engine or sub­mitting your address information in anonline e-commerce application, forms arethe basis for a truly interactive Web. PHPconsiderably eases this process by includ­ing a number of simple functionsdesigned to easily process the results froma standard HTML form.

Step I: Building the formOne of the more common types of formfunctions you'6 see on the Web are formsthat allow a user to input informationabout themselves and submit it to theWebmaster. A good form of this type willinclude error-checking mechanisms to

using PHP: Part III The survey shows a sharp spike in thenumber of pages new bmadband usersviewed between January — before they gotbroadband service — and July, afterincreasing their bandwidth. New broad­band users viewed 5.5 billion pages inJuly after switching from dial-upaccounts, said Sean Kaldor, vice-presidentof analytical services at N ielsen/NetRatings. That compares to 2.4 billionpage views just six months before, in thesurfers' low-bandwidth days.

"The same set of people are seeing 130percent more pages," Kaldor said.

Further, Nielsen numbers indicate, newbroadband users in the U.S. increasedtheir monthly Web sessions by 25 per­cent, sitting down to surf an average of 28times in July, compared to 22 in lanuary.

Continued on page 98

ensure that all of the required 6elds arecomplete before being submitted and willindicate to the user that the informationhas been sent to the Webmaster. When theform is submitted, the Webmaster is sentan email containing the details the userhas submitted. A simple enough processto describe. but it can be tricky to pro­gram. One of the great things about PHPis that only a few lines of code are neces­sary to handle this process, and the code isvery simple to understand.

First of all, we need a simple form thatwe will process with ow PHP code. It willcontain a number of required elements,

Conlinued on page 94

Page 91: 2001 10 The Computer Paper - Ontario Edition

The winner: Netscape Navigator!So, amazingly, Netscape is fastest, but

only just. Skipstone, based on the Mozillaengine, loaded quickly in comparison toits other Mozilla-based counterparts.Konqueror and Mozilla took more thanthree times as long to load as Netscape,which is not a good sign.

The lookWhile looks aren't that important, ifyou' re going to be staring at a piece ofsoftware for hours at a time, it should bevisually appealing and not induce amigraine.

Opera: Clean and simple interface. Abig minus is the huge advertising logo atthe top right. Opera is not a free product,but you can use a free version that has asponsor logo at the top. This can be a lit­tle annoying, but it is not too intrusive.O pera has various interface styles you canchoose, but overall the look stays thesame. Not bad to look at, but certainlywon't win any design prizes.

Konqueror: Clean, simple and boring.Perfectly functional, with the bare mini­

Onus bnuwser warsContinued from page 90

8. Let the battle commence.

Load timesOn higher spec machines these would bemuch faster, but on a lower spec machineload time is a good indication of howbloated the software is. This is far from ascientific test, but gives you an idea of howlong, comparatively, you'B have to wait tostart browsing.

I ran each browser three times, thenworked out the average.

Please note that I decided not to go sofar as tenths of a second. Also, the time isnat just for loading, it reflects how long ittakes before you can do anything con­structive in the browser.

Load time11 Sec.28 Sec.28 sec.23 sec.12 sK.9 SK.

BrowserOperaKcnquerorMozitaGslecnSki onePslNelscape

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mum of fuss. The spinning KDE logo inthe corner looks very nice, but adds noth­ing to your browsing experience.Mozilla: You have a choice. You can

either have it look l ike the familiarNetscape or the modern interface. Themodern interface looks gorgeous. Sleekand stylish, Mozilla wins in the looksdepartment. The interface is both usableand easy on the eye. It's also a lovelychange to see something other than grey.Galeon: Nasty. Looks cheap and tacky.

Probably the worst looking of the bunch.Won't induce a headache, but looks horri­ble. One thing it does have in its favour,though, is the interface takes up a mini­mal amount of screen real estate.

Skipstone: The icons on the toolbarcould use some sprucing up, but this issleek and simple. No soothing blues here,only the familiar grey.

Netscape: Classic — whether that is agood or a bad thing is a personal choice.The interface has stayed pretty much thesame over the years, with a few functionalchanges. It is Netscape, what more canyou say? Usable, but for the most part

Netsca e

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6 ONLINE 8 CON N ECTED >

extraordinarily bland.The winner: Mozilla, hands down. It' s

terrific that someone decided to take theroute away from the greys.

Page rendering timesFor this test, I took a 370 KB page fromSlashdot (wwwslashdot.org). I saved the pagerather than using it on the site, since com­ments could be added on the site whichwould skew the results.

Slashdot uses a lot of tables, which cantake a while to render, so what better testfor a browser? Obviously this is a prettyextreme test as most pages are nowherenear as large.

Continued fnr page 92

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Page 92: 2001 10 The Computer Paper - Ontario Edition

< ONLIN E & C O NNECTED >

Lfnux brassssr wassContinuedfrom page 91

The winner: Netscape Navigator.Opera is the clear loser here, taking

almost twice as long as the other browsers.It would appear the developers need toput some serious work into the renderingengine as the performance was absolutelyhorrendous. taking almost four times aslong as Netscape.

It's also interesting to see that Skipstoneand Galeon, both based on the Mozillarendering engine, were faster than Mozillaitself. Skipstone was a little flaky. On the6rst anempt to open the 6le it locked up,but acted as if it was opening the flie. I hadno choice but to klfl the dient and tryagain after a few minutes.

Ease of useIn this category. I will carry out two sim­ple configuration tasks: turning off imageloading, as well as turning JavaScript off

Opera: To turn images off and on, thereis a button at the bottom of each browserwindow. To turn JavaScript off you have

tisements. Sweet!

to edit the preferences. The preferencesoption is located under the File menuinstead of the Edit menu. This is a baddesign choice. Furthermore, when thepreferences dialogue is loaded, it is notimmediately apparent where the option totoggle JavaScript is. It is actually under theApplications section for some reason,under the plugin tab. Iflogical, givenJavascrlpt is actually built into Opera, sois not a plugin.

Konqueror: No apparent on-screenoption to turn off images and JavaScript,so the logical choice is to head to the set­tings menu. Open the con6guration dia­logue, choose to configure the browser,the options for JavaScript are immediate­ly apparent, as are the options to disableimage loading. One exceptionally nicefeature of Konqueror is the ability to haveJavaScript on. but to disable popups,which means no annoying popup adver­

Mozilla and Netscape: Both browsersbehave virtually identically. Delve into theEdit menu and choose preferences. Notreally apparent that the option to turn off

both images and JavaScript is under theAdvanced section, but once found, easy todeal with. Not sure why turning imagesolf should be considered advanced, butstill.

Galeorc Head to the Settings menu andyou' ll 6nd everything. A simple menuselection can toggle JavaScript on and off,as well images. Perfect, simple, and elegant.The way it should be. Top marks here.

Skipstonw Head to Preferences, thenOptions. It is all in there.

The winner: Galeon. There is no logicalreason why yow.-should have to trawlthrough menus and configuration dia­logues to turn images and JavaScript off.The developers of Galeon realize this andhave made it afi very easy. The only otherbrowser to reefy come close is Konqueror,particularly with i ts option to haveJavaScript on but popup windows off.

The final verdittIt was a close call, but of the browserstried, Galeon appears to be the bestchoice. Its not the fastest loading, it does­n't render pages quicker than the other

slow.

browsers. nor does it look very nice.The fact is though, of the browsers

tried, it offers what I feel is the best tradeoff between features and performance.

Opera is OK. It's my current browser ofchoice, but one area not covered in mytests is the fact that Opera, unlike theother browsers, uses its own proprietaryformat for bookmarks, which means thatif I want to move to another browser, Iwill have a tough time importing my listof I'avourites.

Mozilla has improved dramaticallysince I last tried it a year or so ago. It lookslovely, but is slow. Given that Galeon andSkipstone use the Mozilla renderingengine, it would seem that the choice ofinterface for Mozilla, while pleasing, is too

Netscape was surprisingly quick to loadand render pages, but it just doesn't per­form that great when browsing. Plus itsinstabiTity is widely known. Netscape alsohas flaws like not displaying CSS(Cascading Style Sheets) properly. WhileNetscape is a good choice of browser, thesimple fact is that it's past its prime,

and on.

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Page 93: 2001 10 The Computer Paper - Ontario Edition

N ONLINE 8 CON N ECTED >

mind.

Galeon was the surprise of the test. While the look ofthe interface is tenible, the performance was fast andslick, and the ease of changing the options was second tonone. As someone who rarely turns on JavaScript orimages when browsing. but needs them for several sites,it's great to see someone design a bmwser with that in

Skipstone was the biggest disappointment. It per­formed well in some of the tests, but has a few flaws, suchas menus disappearing while being used, and it was theonly browser to crash during the testing.

Overafl, the browser scene in Linux is looking verygood, and we flnally have a choice. After the testing, if Ihad to recommend a browser, it would be a very dose callbetween Galeon and Opera, with Galeon squeaking out a

victory.Opera is slick, but its page rendering is nothing short of

horrendous. Galeon performed well in all tests, and. aes­thetics aside, it's a good choice.

An honourable mention should go to Konqueror. Ofthe other browsers, it was the nicest, and scores big pointsfor enabling you to kill popups — a feature I hope is intro­duced in more browsers.

One final comment: only Netscape actually comes withbuilt-in Java support. For the others, you*ll need a Java

environment to run Java applets.

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the Cyhar-shot DSC-F707.Sony says the camera features new technologies that make pravi­

ously diflicult pictures easier to shoot. Priced at about USS1,000,the 5 megapixel camera is the first of its kind for the consumer aiar­ket.

The DSC-F707 has numerous manual and automatic controls,Carl Zeiss optics, and an advanced automatic flash system.

It features a pivoting Carl Zaiss Vario Sonnar SX optical zoomlens with F2.0 aperture: a 1.g-in«h LCD screen and an eye-level

electronic viewfinder; high-speed AutoFocus and manual focus ringwith LCD magnifier; Hologram AF (Sony's laser technology for focusing

accurately in low-contrast and dark conditions); several metering options(including raulti-pattern metering, which divides a scene into a matrix of

cells that can be metered separately); and NightShot mode (for capturinginfrared images when there is no light).

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Page 94: 2001 10 The Computer Paper - Ontario Edition

< ONLIN E & C O NNECTED N

Wanvtng your ewn Vvcb sneContinuedfrom page 90which in this case include the user's name,phone number, country of residence andemail address. This is all rendered in stan­dard HTML, and could look somethinglike the following code:

«form action= response.php' meamd= post"name='simple form >«Mble border= 0">«tr>«td>dont fau. Oria(helvetfcaAORPseril' size= 2 >«b>your Name:«/b>«input name= customer name size= 30'

minlenglh="50">• /font>qtd>

«font face= arial,hefvefksaonssetr sfzm'2'>«b>enemy You Are calling From«/b>«salad name="counlry id">«option selected>Nnsse select«/opgon>«option value= United States >United

Sntes«/option>«option value= United Kingdom>Unked

Kingdom«'/opuon>«opgon value="Canada Canada«/option>«opbon value= Maxim >Mexico«/upton>«option valuea oaiey>Other Counby«'/option>gselect>«'/lorn>«/td>

«td>«font face="arisf,helvoticaAanseorir size='2'>«b>your Email Address;«/b>«input name="email address" sizm'25

madength= 35 >Qont>«/td>«'/0>

«td>«input type="boson name= 5ubmi"

value= Submit onGick='validateO'>«input type= reset name= Reset' value='Reser>«/td>du>«/table>«/form>

Save this code as form.php. The onlypiece of this code that is non-standardHTML is the onGick='validate(y iavaScriptfunction that is tied to the Submit buttonfor the form. We' ll get back to that later.The rest of this is straightforward formcode that is wrapped within a table struc­ture in order to make it look nice. Otherthan the name of the form (" simple form )plus the Submit and Reset buttons. thereare f i ve "named" form 6elds:customer name, telephone number, extemion,muntry id, and email address.

These 6elds are passed along for pro­cessing to the PHP "response" page wewill create next, and ultimately containthe information that is passed along to the

dont face= arial,helvzricaAonsseril' size= 2'>«b>your Phone:«/b>«input name="telephone number' size="25

nwleigth= 35 >Exl «input type= text" name="extension size="0"

nnxlength= 8'>«/font>«/td>«'/h>

Smailylo="webmsster@somedomain­

Webmaster.

Part 3: The respome pageNow we need to create a "response" pagethat does ag of the form processing usingPHP and delivers an acknowledgementpage to the user, con6rming that theirinformation has been submitted. Here' swhat that corresponding code looks like

«?php

name.corn";

«html>«head>«blk >Response Page«/bile>«/head>«body bgcolor= oflgr>«font face= ariol,helveffraAsnssetil' size= 4color= i~ Su bmitted.«/b>«/font>

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5mailSubjea= 5imple User Form;Smailgody=glmggody. sdulalion: Ssaluta­

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from: Smunhy id.sin;Smailsodf<moggody."Email:

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mail(SmailTo, SmailSubjea, Smailgody,Smog Heodels);

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Page 95: 2001 10 The Computer Paper - Ontario Edition

Save this code as response.php. Thereare two main parts to this page: the PHPcode that does the pmcessing of the forminformation from the previous page, andthe straightforward HTML that displays asimple "thank you" response to the user.

The PHP code contains string variablesdesigned to send information directly tothe Webmaster in the form of an email.There are four such string variables usedin this case, all of which correspond to theparts of an email: SmailTo, SmailSubject,Smailgady, and Smai(Headers. The SmlilTa vari­able sends the information to whateveremail address you choose, Smai)Subject cor­responds to the title of the email, and tbevarious Smailgady strings contain the user'sinput from the form. The SmailHeadeisdelivers the various headers in the email.Each of the Sauifgady strings pass along theform information contained in the"named" fields. For example:

SmsilBady=SmailBady."Customer Name:Scastamei jume.(a;

lt passes along whatever informationhas been input into the customer name fieldfrnm the form. and displays the result inthe email sent to the Webmaster. The textcontained in quotes is also contained inthe email, there to explain the cnntext nfthe form info. The fina) Qa"; adds a linebreak in between this input and the nexnThe rest of the code is simple HTML, andis the only part of the page that is actual­ly visible to the user. A sample email gen­erated liy this code would look like this:

Fram (your 15p account]Subject Simple User Formgfady af Email Message: )Cuslamer Name: Jane SmithTdephane Na: 555- t23-4567

< ONLINE g CON N ECTED»

Ejt 125The caursy the user is from: CanadaEmail: jaaesmilhjSsame.mail-address.cam

We now have two pieces of the puzzle:the form, and the form response. Thismay be enough for some simple applica­tions, but at the moment there is no wayto ensure that all of the crucial ge)ds ofthe form are Med in. You could get aname but no phone number or email,which in most cases isn't of much use.The final step is to add form-checkingelements using JavaScript that forces theuser to 6)) in certain required De(ds.

Part gt forts CheckingGo back to the form page, form.php, andadd the following )avaScript code abnvetbe code you already have:

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Keigt Scbengili-Robwts welcomes any commenls,suggesuons or HTML lips you may have. You canemail him at: robertskOuwe)tome.com. His bookon CSS pblished by Prentice Hall Core CSSOSBN: iH30834354), is available in bookstores.Previous Btides in the series can be found athsp j/wwwwebwamng.net

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Page 97: 2001 10 The Computer Paper - Ontario Edition

n ONLIN E 8 CO N NECTED +

Domain dispute fast track 'biased'Ottawa researcher evacuates UDRP resolution record

OTTAWA — A legal expert's analysis offast-track arbitration, which is used to set­tle disputes over the ownership ofInternet domain names, suggests that theprocess is fundamentaBy biased in favourof outfits that want to wrest addresseskom so-called cybersquatters.

Since the introduction of UniformDomain Name Dispute Resolution Policy(UDRP) by Internet addressing authori­ties almost two years ago. critics havepointed out that trademark holders wholaunch complaints under the policy winin an overwhelming majority of cases.

However, the new study released in lateAugust by Internet law expert MichaelGeist says the methods used to select thearbitrators who rule on UDRP cases havehad a dramatic impact on who wins andwho loses.

The UDRP, originally established by theInternet Corporation for Assigned Namesand Numbers (ICANN) to help sort outconflicts over the rights to words used in.corn, .net and .org domains, has seen rul­ings in nearly 3,400 disputes involvingmore than 6,000 addresses.

Geist and five students at the Universityof Ottawa Law School, where he teaches,examined all UDRP cases decided as ofJuly 7. Their study confirms suspicionsthat the two organizations whose arbitra­tors write the lion's share of decisions arealso most likely to rule in favour of thetrademark holders — usually larger com­panies — who instigate the complaints.

The study, called Fair.corn? AnExamination of the Allegations of Systemic

and Mediation Center has handled 58

Unfairness ln the UDRP, found that theGeneva-based World Inte)lectue) PropertyOrganization (WIPO), whose Arbitration

percent of ICANN's UDRP caseload, rulesin favour of the trademark holders 82,2percent of the time.

The U.S.-based National ArbitrationForum (NAF) has processed most of theremaining cases — 34 percent in all — andrenders decisions favourable to' the com­plaining trademark holders 82.9 percentof the time.

Two o ther a rbitration o utfits,EResolution of Montreal, and CPRInstitute for Dispute Resolution in NewYork, have been assigned justeight per­cent of cases between them. with com­plainants winning 63.4 percent of thetime at EResolution and 59.1 percent atCPR.

Geist said it's not surprising that thetrack records of WIPO and NAF attractthe more UDRP business, since. underICANN rules, it's the trademark holderSing the complaint who gets to choosethe dispute resolution provider.

But Geist said his analysis also suggeststhat when staff at WIPO and NAF aresolely responsible for choosing the indi­vidual arbitrators who will hear theircases, trademark holders are even morelikely to win.

The study points out that an arbitrator(known as a panelist under the UDRP) isselected by a service provider such as

plainant (the trademark holder) requests

just one panelist. When the complainantor the respondent (the current domain­name holder) exercises an option to havethree panelists, the complainant selectsone, the respondent selects one, and theservice provider assigns the third, oftenwith suggestions kom both sides.

Geist said a close examinationof decisions made by NAF pan­elists shows that... the busiestpanelists have above-averagerecords off finding in favour of

trademark holders.

Geist said that in the lower-cost single­panelist cases — more than 90 percent ofall cases — complainants win 82.3 percentof the time across all providers, and 85.4percent of the time with NAF, and 84.4percent of the time with WIPO.

However. when three panelists are onthe job, complaints have won just 60.3percent of the time, the study says. AtWIPO, complainants are winning just 64percent of the time under three panelists,while at NAF that number is even lower,51.9 percent

What's more. Geist said, a close exami­nation of decisions made by NAF pan­elists shows that just six individuals wereresponsible for 53 percent of that organi­zation's 966 single-panel cases up to July7. And the busiest NAF panelists haveabove-average records of finding in favourof trademark holders.

Meanwhile, Geist said. some NAF arbi­trators who are widely seen as "respon­dent-friendly" have yet to be assigned toeven one lone-panelist case.

The study showed that the busiest arbi­trator at NAP is James Cannondy, whohas found in favour of complainants in95.7 percent of the 140 cases in which hewas the only panelist. That's six wins forrespondents,

Carolyn Marks Johnson has presided assole panelist on 106 cases, finding infavour of the complainants in all but three

The third, fourth and fikh-busiest NAParbitrators — James Buchele, RalphYachnin and Harold Kalina — also arecomplainant-kiendly more than 90 per­cent of the time.

On the other end of the scale, Geistsaid, are WIPO-stabled arbitrators such asG. Gervaise Davis — known for a lengthybattle against the animal rights groupPETA on behalf of an individual who heldthe PETA.org domain — and MiltonMueller, a Syracuse University professorwho wrote a UDRP critique titled RoughJustice.

Neither Davis or Mueller have everbeen assigned by WIPO to work as a solepanelist, but have been chosen 20 times byrespondents — in WIPO cases and in casesdecided by other providers, such asNAF — to serve on three-member pands.

"That Davis and Mueller would be pop­ular among respondents... comes as littlesurprise," Geist writes. "The complainant

Contirrued on page 103

WIPO or NAF alone when the com­

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Page 98: 2001 10 The Computer Paper - Ontario Edition

e ONLINE I CONNECTED e

panqae change once Ihwr ge bnnnanmdConlinuei ffom page PDAnd new broadband users spent 23 per­cent more time surfing the Internet,spending more than 15 hours online afterthey made the switch.

The number of new, at-home U.S.broadband users soared 121 percent in thesix months ending in July, the company

There are currently nearly 18 millionhigh-bandwidth Internet surfers in U.S.homes, comprising about 18 percent ofthe nation's 102 million wired house­holds, Kaldor said.

All those numbers are extrapolationsbased on Web usage among the compa­

ny's 65,000 U.S. home panelists, whosesurfing habits Nielsen constantly moni­tors. Kaldor said the company'9 ratingsformula indicates that the behaviour of asingle panelist statistically represents theactions of about 1,500 Americans with at­home Internet access.

Including i ts 65.000-member U.S.paneL Nielsen/NetRatings monitors Webusage among 225,000 people in 26 coun­tries, though no other nation was sur­veyed for the broadband ratings.

Kaldor acknowledged that there hasbeen some debate about whether newbroadband Internet users already werefrequent Internet visitors, and whethertheir use spiked once Efeed kom narrow­

band's constraints. Or, perhaps. theirincreased usage reflects what can beexpected among normal Web users whomake the switch.

There is some skew, Kaldor acknowl­edged, but once crunched, the numbersindicate that increased Web use is prettynormal behaviour for anyone making theleap to bmadband.

There's a message for contentcreators in the survey... "Youhave to create more and morecontent because people areable to consume it much more

said.

cremes• ~F APER

"Some of this is attributed to the factthat }manyj were aggressive Internet usersbefore they got broadbanck it's hard to doa lot when you have to do dial-up," hesaid, "But that's only about five to 10 per­

OMBRE EDGE: CON}IEP406N PROD}}CTS

guickly.u

There's a message for content creatorsin the survey, Kaldor said, since Web-pdgeviews doubled, while time spent onlinemse by just 23 percent. "People are justplowing through this," he said. "You haveto create more and more content becausepeople are able to consume it much morequickly."

Perhaps not surprisingly, streamingmedia is an important driver among peo­ple who pay for higher bandwidth,Nielsen/NetRatings indicates. Video oftenis still clunky even at higher speeds, butmany other forms of streaming media arefinaBy earning their stripes in broadbandformats, accordulg to Kaldor.

"Between streaming audio and radioinformation. between enhanced adver­tisements or enhanced catalogue infor­mation for e-commerce sites — all thosediferent varieties of streuning media­we see much higher usage among broad­band users," he said. "That leads us to thecondusion that it's one factor that's lead­ing us to broadband."

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• • • •

Page 99: 2001 10 The Computer Paper - Ontario Edition

CoiayulevPAPER

fS & TMlfllllgI T C a r e e r T r e n d s • Pr o d u c t i v i t y T i p s and T r i c k s • B o o k R' e v i e w s • T u t o r i a l s

Word fields Fabulous Excelfunctionsne of the least understood features

of Microsoft Word is its fieldcodes. These are not, as you may

have assumed, related only to Mail Merge.In fact, they can be used for lots of otherpurposes. This month, we' ll lift the lid onWord's field codes and show you some funand useful things you can do with them.You' re sure to find a use for some of thesefield codes in your own documents.

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between the two.

W hat are Sell codes?Field codes are placeholders in a document that mark wheresome variable text will appear. For example, if you want to placethe current date in a document you can use the Date field.Because it changes every day, a field code or placemarker is usedrather than the actual date so it wiU update when the datechanges. Word allows you to choose whether you want to see thefield code in your document or its result and you can easily switch

To see a field code at work, press Alt + Shift + D to insert a Datefield in your document. This will allow you to see the current dateor the Date field code. You can switch between the two by press­ing Alt + F9 (this is a toggle shortcut key and switches betweendisplaying aa the field codes in a document and displaying theirresults). The field code will look something like:

(DATE I@ "dd-MMM-yy")

Inserling Sdd codesThere are many ways to insert most of the available Word fieldsin your document. You' ve just seen the shortcut option. You canalso insert a date by using Insert, Date and Time, select the sec­

Strings in Javaof Java language syntax.

If you are a C or C++ programmer,repeat the following 100 times: "the Stringclass is not equivalent to a char( J array."

In fact, first on our list of commonlyused String functions is copyValueOf(),which transforms a char[) array to String.Perhaps it is best to repeat the definitionof String directly from the Sun Java APIreference: "The String class is used to cre­ate and manipulate fixed length textStrings."

The key here is that a String is of fixedlength and any change to its length byoperations like trim, substring, and con­catenation work by creating a brand new

• .. I

Abtomabrslly numbering bibeti is easy to using Worri's SEQ field mrie.

ond date format in the list, enable the Update Automaticallycheckbox and click OK. This inserts a Date field but this time thedate is probably formatted a Un(e differently. You' ll see the formatspecified in the field code itself when you display it (Alt + F9).Many of the items on the Insert menu are actually Word fieldcodes.

You can also insert a Word field code if you choose Insert, Field,then select the field code from the list. To try this, choose Insert,Field, then from the Categories list choose Date and Time, andfrom the Field Names list choose Date. Now click Options andchoose the General Switches tab. Here are the available options

Continued on page 104

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String. The old String is marked as null,discarded and made available for garbagecollection.

TTtis, therefore, is the fundamental per­formance trade-oS' associated with usingStrings: if your String operations involvelots o f co ncatenations, character/subString insertions, or deletions you maywant to use the sister class StringBufferalong with String to do your advancedtext manipulations. If you are just parsingthe String and not changing it, you caneasily stay within the String class.

Unfortunately, Sun in i t s wisdomdeclared in the Java API that both String

Continued on page 100

By Jlelen Bmdlay

Random numbersUse the RANDBETWEEN function — part ofMicrosoft Excel's Analysis ToolPak — toreturn a random integer between any twonumbers that you want to specify. Forexample, to return a random integerbetween 10 and 100 (induding both num­bers) use:=RANDBETWEEN(10,100)

Bays workedThe Analysis ToolPak's NETWORKDAYS func­tion calculates the number of workdaysbetween two dates taking into accountholidays that you specify. Place the holi­days across a row or down a column andname this range Holidays. A function likethis will give you the number of workdaysfor the month of October (taking intoaccount holidays that fall in that month):=NETWORKDAYS(DATEVALUE("1/10/2001 "),DATEVANE("31/10/2001"),Holidays)

Effedive ratesIf you' re receiving 4.75 percent interest perannum and the amount is compoundedquarterly, the rate you' re actually receivingis higher. To calculate how much higher,use the EFFECT function to calculate theeffective interest rate:HFFECT(4.754b,4)

The end oi the monthThe EOMONTH function returns the last dayof the month. It's syntax is date (the dateto measure from), and months (a positiveor negative value representing monthsahead or prior to the date). So, the last dayof this month will always be:=EOMONTH(TODAYO,O)

Pain-free looknpsLookups aren't the easiest Excel functionsto create. If you need one, tiy the LookUpWizard Add-in. Choose Tools, Add-ins, thenselect the Wizard. Now choose Tools,Wizard, and LookUp, then step through theWizard to create the lookup function.

On-Iha-Sy conversionsThe CONVERT function converts from one

Continued on page f05

wwwcsnadacomputes.mm ME coMpUTER pApER GREATER roaonto Eomon ocTQBER 2001 gn

By Jacques Snrveyer

tring manipulations are importantto every programming language, butespecially so for Java. Because Java

has become the language of the Internet,it is now used for assembling and disas­sembling IP and other communicationprotocol packets; parsing HTTP, FTP,HTML, XML tags, etc.

ln general, doing elaborate Stringmanipulations is inevitably a large chunkof Java applications. So getting to knowthe Java String manipulation capabilitiesis important. And for a variety of reasons,Strings are one of the most idiosyncratic

Page 100: 2001 10 The Computer Paper - Ontario Edition

« CAREERS 8 T R A IN I N G

Java ltnorlalsl Part 10Cow timred from page 99

and StringBuffer are to be final. Thismeans neither class may be inherited orextended. Nonetheless, I have seen imple­mentations of a Text class that, in efiect,copies StringBuffer code then adds Stringplus additional functionality to form analternative to the String and StringBufferclasses.

I leave this as an exercise to the ambi­tious reader to create a superior supersetof the String class (it is not easy).

String is a predefined, specialized dassin Java and not a primitive type likeBoolean. int, or double. String is special­ized because it has a number of added fea­tures other classes do not have in Java.

First, the plus operator is overloaded forStrings in Java and indicates concatena­tion. It is one of the few cases in java inwhich operator overloading is allowed. Infact, operator overloading is one of theC++ functions this writer wishes Java hadretained (and is part of Microsoft's newJava-derived language Gtt, or CSharp). Inaddition, the assignment operator acts asa constructor for Strings. The followingtwo statements are equivalent:

Suing filstString = "Hello * + "World";

String secondStr = new String("Hello World" );

The second idiosyncrasy of Strings isthat they use the same rules as arrays. Thefollowing code helps to explain:

public class sti(public static void main(String algsP)(//Note bb below is an array of sfringsString bbjj = ("Hefio", "World" );for (int ii= 0; iic 2; ii++)

• o

Shin fimdionStrin liststatic Strin co alueOI cha datasiatic Strin~valueO~fbasic ge Converis long, fioat, daub~le, in char, or Boolean into a String.char charAt(int index Returns character at position index in this Strin .It « I Sl Ih et I O C P fh d th dht I -I = h

t « t Q Sl I C 5 Ih ,~ I ~ I t 5S~l" « " SPT W C I I Ih dn ' d l h ~SIBoolean endswit~hStrin suffix) Returns true if suffix is at end of this false otherwise.Boolean equals(Ob'ect ob' Returns true if obj is a Stun~with same characters as fhik~beijgetg~es o n l h 5 l l doM R h i 'm ­" '

int indexOI char chr Retufns~osition in this sf~in of firs occurrence of chr.int lengthQ Counu chatactels and returns the lengffi of fhrs String.Savin re~lace~char olde char newc R lac es every occurrence of olde with newc in this svin .IS~CA R Iflllh SI ftedml Returns tme if this string starts with refix.Stri subStrin int istart Returns substrin of lAis that be 'ns at islart and goes to end.I~IT I'I O Rd Sl~ Ih ll d dSIWIUPP O M 55 R ll d dStlin trim Removes blanks and whites ace from both ends of strin .

o

Basal onConsimdsa Sbin for b e Stria Buffer Strin~rhat .

Carnies char ana data into ietumed Strin .

Note: Iho refeu lo ee tnaanm sirius; thus for msurinsxharAt(o) "thb is nwsnins.

HelloWorld

A parsor in JavaAs noted in the introduction, Java pro­grammers find they are constantlyrequired to parse Strings or even files ofcommands or information in text form.We have written a simple parser that illus­trates the usage of some of the commonString functions.

Our program gets to show off howsome of these String functions are typical­ly used to parse a line of text. Here is thecode:

import java. lang."; import java. fang.*;public class ptokeni// All the fields will be public for ease of access

public int pstalt; public int pend; public charplype:// ptoken=pafse token tells I things:// where it siaits in the line - pstart// where it ends in the line - pend// and what type of token it is;// currently just 'o'= operator// 's' = for string// but n=number, k=keyword, v=uariable name areother possibilitiesptokeno(//Ihe Constructor is simply inibalized

PStillt 1;pend= -l;

//Note also that all arrays start at index 0System.outpiintln(bb[ii] + " staris with a " +

bb(iij.charAt(0));//Finally note that the first character of a String

starts at 0 alsoi

jThis Java program when run will print

the following before exiting:

I re at.CERTIFIEDENGIN EER

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Page 101: 2001 10 The Computer Paper - Ontario Edition

ptype= s;

)public sfsfic int psrseNext(String instr, int istart,

StringP ops, ptoken np0[//This is our Parse method. First, find start of next

tokenint iend= instr.iengthQ;int ist = is(art;//The loop below ignores leading blanks in string//and moves ist to first non-blank character in

remaining stringwhiie(ist < iend gg instcharAI(ist)= " )ist++;//If ist= iend remainder of suing is blank; return -I

to indicate endif(ist >m iend)return -I;//Now check if we have an ops-operatorint numops= ops.length;int jmin = 9999999; int jstop=o;for(int inc; ii<numops; ii++)(//loop thru all the operatorsjstop dst+ insrdubstring(ist).indexOI(ops[(i));if([stop= ist)(//We have the next operator - return itnpl.ps(art= ist;npl.pend= ist + ops[ii).length Q;npl.ptype= 'o';return npi.pend;

)//Ths is what makes paimg tricky - cursor

updatesif([stop > ist)iminm(jsto p<lmin )? jsto p: jmin;

)//There is no operator; so breakout next string

chunk

c CAREERS 5 T RA I N I N G P

//We could check for number, keyword, etc here// in a more feature rich routinenpi.pstart= ist;[stop= instr.substring(ist).indexOf(" "); //check for

blanksjstop= (jstop <0)? iend: jstop+ isl;npi.pend= (jslop < jmin)? [slop: jmin;npi.ptype= 's'; return npi.pend;)public String toSlringQ(//Allow tokens to print themselves out intelligentlyreturn "Start="+pstsrt+" end="+pend+"

Type="+ptype ": ";

)// Here is start up/test routinepublic static void main(Shing[) args)(//Add or change this list of operators as desiredSdng opsp = ( "P""-", "/" "P", "=", ">»", "»' ,<". '>". (; )". (", ) );Stnng test= " this is a test

(okay»1.999)hh=99.09+wlrdit;test= (args.length >ml)? args[0[; test;int ii=o; int icount aS//We create an array of 40 empty Parse Tokens;

this is ugly//We shall see later how to put tokens into iinkiistptokenP npl = new ptoken[40);int nn=0; int mm=0;

while(true) (npi ficount[m new ptokenQ;//Note use of break to exit out of loopif((ii=parseNext(test,ii,ops,npl(icount[))<0)break;

Continued on page 102

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wsucanadarcmpixes.corn THE COMPUTER PAPER GREATER TORONTO EomON OCIOUER 2001 101

Page 102: 2001 10 The Computer Paper - Ontario Edition

< CAREERS & T R A I N I N G x

lava lblodalar Part 10Continuedfrom page 1 or

mm = npiiicaunt).psiart;nn ='npl[icaunil.pend;Sysiem.ouiprintln(npl)icauni]+testsubsuing(mm,

nn) );leo ant++;

) // End of whIle loop) // End of main routine) //End of piaken class definition

Parse tokens are the way programmersbreak out command lines and markuplanguage messages into their constituentparts. Sometiines the chunk from thecommand line is also stored with thetoken.

Note we call on String methods only sixtimes in RU of the Parse token code.However. there is a fair amount of coderequired to set up the right parameters tobe passed to the String methods. Let' s

I IBemeni of XML 2

16123 17

5 + 206 76 217 238~ 249 Element of XML 2510 39

look at each:

instr. length()Returns the length of the String. Note thedifference with array length routine thatrequires no parens as in ops.length, whichreturns 40, the size of the ops array.

instr.charAt(ist)Returns the character at the ist position inthe String instr. Note that, again, Java

Parsing of Input Bne:<Element of XML>123+76v'/Bement of XMLv

treats chars and Strings separately.

instr.substrlng(ist).indexef(ops[ii])Is really two calls on String functions.

1)instr.substring(ist)Returns the remaining substring of instrstarting at the position or character point­ed to be ist.

2)indexef(ops[ii])This substring is immediately used by theindexof method. It returns the position atwhich the String opsiiil is found in thesubstring. If it is not found, it returns -1,so we are, in effect, looking for each oper­

2 o =operator16 s17 o=operator20 521 a=operator23 s2 4 o=aperaior25 o=aperaior39 s40 a =opelatof

ator in the remainder of the input line.

opsliil.length nLooks like we are getting the length of theops array, but we are getting the length ofthe String in the operator String array atposition ii, We need this because someoperators are several characters in length.This also requires us to put the longeroperators before their shorter counterpartsin the ops array. Thus, the shift operator«u» must precede the greater than sign uin the array ops.

instr.substrlng(ist).indexaf(" ")Again, this is a double caiL

1)instr.substring(ist)Again, this returns the remaining substringof instr starting at the position or charac­ter pointed to be ist.

2)indexaf(" ")Searches for the Nrst blank in the resultingsubstring, or return -1 if there is not any.

test.subsbing(mm, nn)Prints out the chunk from the String testrepresented by this token.

substring(int1, int2)This is a Java kludge, a vestigial program­ming mistake.

int2This does not point to the end of the sub­string but to one character beyond it. Why?Ask the developers of Java at Sun.

So now you have had an in-depth lookat Strings and a sampling of how some ofthe key methods and routines work. Weshall return to String mainpulation inlater tutorials simply because it arises sooften in programming with Java.

Check the section on Strings in IvorHorton's book Beginning Java 2 for moredetailed explanation of exactly howStrings are constructecL EJ

Jacques Surveyer is a consultant and writer, he canbe reached at [email protected].

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Page 103: 2001 10 The Computer Paper - Ontario Edition

aamaln dlaputa fast track "blagad"Continuedfrom page 97has won only five of the (3 cases in whichDavis appeared as a panelist and Davis hasdissented in three of those (five) deci­sions.

"Similarly, the complainant has wononly two of the seven cases in whichMuefier has appeared as a panelist, andMueger has dissented in one of those twocases." MUCUer also dissented in one of thevictories by a respondent.

Davis said he has now served threetimes on panels with Carmody, NAF'sbusiest arbitrator, agreeing twice and dis­a greeing — and dissenting — only i n

Aimster's controversial loss of its Internetaddress to AOL Time Warner.

Davis, who was also a dissenter in thedecision that awarded the generic-sound­ing Crew.corn domain to the I. CrewInternational dothing company, saidGeist's study supports the argument thatthree panelists might approach their taskmore studiously than does a lone judge.

Davis said that, even though he hasdone some work for NAF, be isn't surehow that organization selects arbitratorsfor single-panelist cases, but that thenumbers make it clear that the process

Wrote Geist: "NAF is not alone on the

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issu«of caseload allocation bias... Areview of aU WIPO panelists that havedecided five or more single-panel cases(and thus have a uack record) finds thatthere are (04 such panelists, afi of whomhave a complainant-win percentage that ishigher than at least two respondent­friendly WIPO panelists who have neverbeen selected for sole panelist duty.

"Of the (04 (WIPO) panelists, only onehas a complainant winning percentagethat is under 50 percent," Geist wrote.

Geist, who was recently elected to theCanadian version of ICANN for the .cacountry-code domain, said he will be sug­gesting that the Canadian Internet

I nsti tute of T e c h n o l og y

< ONLIN E & C O NNECTEDb

Registration Authority require three pan­elists for aU contested domain disputeswhen it completes its UDRP-like ruleslater this year.

Assisting Geist in mining the data forthe UDRP study were law students HafeezRupani, Anna Russell, Teresa David, WillKaram, and Paul Lewandowski.

A copy of the study, in PDF format, isa vailable on Gei st's W e b sit e(aixtucttswa.ca/-geist/geistudrp.pdi).

Geist's team has also launched a com­panion Web site (wwwudrpinio.corn) devotedto the UDRP that allows visitors to trackthe decisions of individual panelists.

— Newsbytes

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Page 104: 2001 10 The Computer Paper - Ontario Edition

CAREERS & TRAINI NG

tsned IlehbContinued jrcm page 99

for this particular fidd. You can nowchoose the date format &om the list dis­played and dick Add to Field to indude itto your Beld code, then dick OK, and OKagain.

Another option for inserting Beld codesis to type them yourself. While it may looklike you can simply type them inside a setof curly brackets, this isn't the case. Youmust use Word's shortcut key combina­tion Contml + F9 to insert a set of Beldcode markers, then you can type yourfield code inside these markers. To create adate Se)d code, press Contml + F9 thentype DATE (@ mlrN(d.W". Move away fmmthe code and, if the date doesn't appear,select the entire code and press F9 (thisshortcut key updates the selected Geld).

Click Ilare bbckNow that you' ve seen how to insert a Beldcode and use of one Seld code, let's look atanother, the MacmButton. This Beld isgreat for creating Cfick Here blocks inyour documents. For example. if you' recreating a template for others to use, youcan insert a Click Here block with someexplanatory text to indicate what datashould be inserted at that point. When theuser has read the information and theyclick the block, their text replaces the

instructions and the fielddisappears.

To see how this works,open a new Word docu­ment and click wheresome text is to appear.Now choose Insert, Field,then choose DocumentA utomation f rom t h eCategories li s t andM acmButton from th eField names list. In thetext area at the foot of thedialogue, t ype th is:NnMeuo (Gick here and type dteaddreisj. Click OK. If 6eldcodes are set to displayresults you' ll see an ninamarked [Gick here and Apethe address). Before you testtins. save the file, thenclick and test it. You' ll seethe Beld code text disappear as it isreplaced by the text you type.

Using Click Here 6elds in your tem­pbtes allows you to mark key areas for thedocument user to type into. It aho allowsyou to indude explanatory text inside themarkers to help users understand what isrequired at specified points in a docu­

If you want to show the Click HereRaids (and any other Selds in the docu­

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Cteafisg SckebField codes can also be used to create tick­ets for events and rafi)es. Word will num­ber the tickets sequentially starting at anynumber you want. You can also set the

.«l+QC2(OSdf I ' iws

document up so the ticketstub and the ticket have tbesame number.

To show how this is done,here's a simple example thatcreates six tickets on a singlepage. Begin with a new Worddocument and choose Table,Insert, Table, then set thenumber of columns to twoand the number of rows tosix and dick OK. Drag thedividing line between thecolumns to the left so thatthe left column will becomea narmw ticket stub and theright column the ticket itself.Drag the bottom border ofthe table down till it sits justinside the bottom margin of

canted niih a Went 8dd cede, aiknn teen te edcuy a Regs in a deutaent the page (use the verticalruler to see where the margin

ment) as shaded on the screen so they en ds). Select the tableby clicking insideitstand out, you can do this by choosing a n d choosing Table, Select, Table, thenTools, Options, View, then &om the Field Ta ble, AutoFit, and Distribute RowsShading dropdown list select Always, and Evenly.dick OK. Now type the text and insert any images

you want in the top-right cell, which willbecome your fret ticket. When you' redone, copy this to the cell below. If you' dlike the numbers on the stub to appearrotated, select the entire 6rst column andchoose Format, Text Direction, and select

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Page 105: 2001 10 The Computer Paper - Ontario Edition

one of the two rotated text options.To enter the numbering into the 6rst

cell, click in the top-left cell (the first stub)where the numbering is to go and chooseInsert then Field. From the Categories listselect Numbering, and from the Fieldnames list choose SEQ. In the text areabelow, type the word Ticket after the wordSEQ, then dick Options, and choose theField Specific Switches tab. Click the irfield and click Add to Field. After the ir inthe text area at the bottom of the dia­logue, type the starting number for yourtickets (for example, 10,000) and click OKtwice. The word Ticket is the name you' regiving to your autonumbering sequenceand the ir switch sets the starting numberfor the sequence.

Now to add the same number to theticket itself, click in the top-right cellwhere the number is to appear and chooseInsert then Field. From the Categories listchoose Numbering and fiom the Fieldnames list choose SEQ. In the text areabelow, type the word Ticket after the wordSEQ, then click Options and choose theField Sperific Switches tab. Click the icfield, click Add to Fidd, then click OK.and OK again. Notice that you use thename Ticket to continue the pre-existingautonumbering sequence and the ic fieldsimply copies the next closest autosequence number so you get the samenumber twice.

Into the second cell on the left you' ll usesimilar steps to add a field that wiB con­tain SEQ Ticket and in the second cell onthe right you'6 repeat the steps that youused to create the cell above. When thecells in the se«ond mw are complete, youcan copy the entire row by selecting bothcells and choosing Copy. Now select thethird row and choose Paste. Continue toCopy and Paste until you' ve created all thetickets you need (or as many as you thinkreasonable to pla«e in a single document).Remember to copy the data from the sec­ond row and below (don't copy the toprow of the table as it contains the seednumber for the ticket sequence).

If your numbers aren't updating, don' tworry. When you' ve finished copying,select the entire document by choosingEdit. Select All, and press F9 to update allthe 6eld codes.

RightMick selecfion hoxThe final use we have for Word's fieldcodes is a selection list you can create toallow your user to insert text from a listthat you' ve set up for them. It's a neat toolthat uses Word's Auto Text field and it isfairly simple to create.

Choose Insert, Field, and from theCategories list select Links and referencesand from the Field names list chooseAutotextlist. In the text box af'ter the wordAutotextlist type the word "staN" (includedouble quotes). Click Options, choose theField Specific Switches tab, choose the isswitches, and cli«k Add to Field. In thetext area below, after the is entry. typestaNist" inside quotes (this is a style name,

which we' ll set up shortly).Now, to set the screen tip so it prompts

the user, choose the tt switch and clickAdd to Field. In the text area below. afterthe tt entry, type "Right click snd select s personfrom the list" inside quotes and click OKtwice. Your field code should look likethis:AUTOTENTLIST "slaW' its 'stsfgisf(t "Right dick aadselect a person from the I<

To create the list of names, start a newline in your document and type eachname, one per line. pressing Enterbetween each one. Select the list of namesand, in the Style box on the Formattingtoolbar, type stsNist as the new style nameand press Enter. Click the Show/Hide but­ton on the toolbar so you display theparagraph markers in the document and,without selecting the paragraph marker,select the first person's name and chooseInsert, AutoText, New, then click OK (orsimply press Alt + F3).

Repeat this and add an Auto Text entryfor each person in your list. You can nowremove the names from the do«umentleaving just the Beld code in place. Save

the document.

1 11~' [Nil,ll'llgllkligglt)llifa

hgygl+ . 0• Adogc• Coref• gutoCRrf)

your document.To test the 6eld code, hold your mouse

over it and wait until the screen tipappears displaying the Help text youtyped following the it switch. Now right­«lick and you' ll see the list of namesappear. Choose a name from the list and itwill appear in place of the word Staff in

Now that you have the list of names,you can create the dropdown list at anytime in the future by simply inserting thefield code in any new document. If youplan to use this list regularly you can cre­ate the field code itself as an AutoTextentry by creating it, selecting it, andchoosing Insert. AutoText, then New. Typea name for the entry (Staff is a goodchoice) and click OK. Now you can createthe field code at any time by typing Stagand pressing F3 (you can use this samemethod to make any field code anAutoText entry).

There are plenty more Word fields youcan use that will help you automate yourdocuments and you' ll find some usefulinformation about them in Word's Helpfeature. CI

Helen Bradley specializes in wriiiag hands<a tutori­als. Her columns appear regularly in a number oipublications in Ausirsiis, Canada, the Usk sad theU.S. Contact Helen at heleabnhelenbrsdley«om.

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«CAREERS 6 T R A IN I N G w

Skuldt 'tips«FabulousNx«ul functionsCunririverf frma pure 99unit of measure to another. For example;to convert 32 degrees Fah'renheit to itsCeisim equivalent, use this functionKonven(32,"F","C). There are plenty ofconversions it can help with. Look inHelp to see what «onversioris it will per.form and how to specify each unit of

IThe second largest valueUse 'lARGE to extract the nth largest

value from a list. Using MRCE(A2A2002)returns the second largest value, changethe 2 to a 1 for the largest and to a 3 forthe third largest,'etc..

Squares and exponentsTo square a' number, raise it to the powerof two, so two squared wili be calculat­ed by,=2" 2, and two cubed by =2" 3, etc.To firid the square root of a; number, usethe SORT function. The square root of144:can be obtained using '=SORT(ter).You can also raise the number to thepower of one half to find the square rootso =tot" 6/2) works just the same. And itextends easily to cube roots and beyond.The cube root of 27? Use =27" (1/3) tofind out.

0QaW. itfaining.«a

' Continued an page 106

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ON THE EDGE: COMING-SOON PROOUCTSwww.canadammixaes.mm THE COMPUTER PAPER GREATER TORONTO EDITION OCTOBER 200i I 0$

Page 106: 2001 10 The Computer Paper - Ontario Edition

CD RomCD Creation ..

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If you' re having difficulty getting a grip onSUMIF, fire up the Conditional Sum wizard,It's an add-in, so make sure it's enabledusing Tools, Add-ins, then find it on theTools. Wizard menu, which win step youthrough creating a SUMIF function.

CAREERS & TRAINI NG

, Quick Tips: Febuiaus Excel fsmcBons •Continued fram page 105

Now or taday?Ta return the current date and time, use=NOWO. To get the date but ndt the time,use=TODAYO. Of course the time is basedon the computer's dock, so if it's wrong, '

the date and time wi(l be tao.

W hen was that printed?Add an entry into a cell on the worksheetto show the date and time it was printedusing a combination of the NOW and TEXTfunctions. For example:="Printed: '&TEXT(NOWp, "ddd, dd-mmm-Yryyhh:mm")

Snm these if ...The SUMIF function adds a range af num­bers if they comply to a stated condition.For example, this function adds ali thenumbers in the range B2:8300 for whichthe corresponding entry in column A isYes:=SUMIF(AI'As,"Yes",81:88).

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Quick answesSimply highlight a series of numbers on aworksheet and the Status line will showthe result of one of a number oF functionsapplied to these numbers. With the num­bers selected, right-click the function inthe bottom right of the status line andchoose from the functions listed (Sum,Average, Count, CountNums, Max and Min).

IWe' ve taken a very brief look at some of'Excel's functions here. If you want to knowmore, use Excel's Help and type the nameof the function into the Answer Wizard toget more usefui information and samples.

Analysis Toolpah missing?Check that the Analysis ToolPak isinstaned by choosing Tools, Add-Ins andlook for Analysis Too(Pak in the list. If itdoesn't appear, install it from your originalMicrosoft Office CD. Once the ToolPak isIinstalled, load it as an Excel Add-In bychoosing Tools, Add-Ins, selecting theAnalysis ToolPak checkbox, and clickingOK. CI

Helen Bradley speaalizes in writing handsan tutori­als. Her columns appear. regularly in a number ofpublications in Auslralia, Canada, the U.K. and IheU.S. Contact Helen at helen@heienbradleycom.

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