20 communication tips for a lasting impression
TRANSCRIPT
that create a great lasting impression
First impressions are important
www.simplystatedbusiness.com
But lasting impressions linger
20tips
for creating a great lasting impression
What you promised
How you promised
When you promised
This way
Summary of Tips
1. Do your homework
2. Be welcoming
3. Be accessible
4. Get personal
5. Show respect
6. Acknowledge
7. Listen
8. Remain present
9. Avoid silent messages
10. Ask questions
11. Validate concerns
12. Identify “next steps”
13. Deliver on details
14. Follow up
15. Share
16. Honor commitments
17. Keep it simple
18. Keep it clear
19. Keep it unique
20. Be thankful
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Cathy Miller, Business Writer
Business site:
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