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The New Standard for DigitalUsing Macro Business Metrics to Evaluate Media Performance.
MakeBuzz, LLC New Orleans I Chicago I London T 707.709.8780 [email protected] www.makebuzz.com
How do you grow a business?
IntroductionWe operate on the premise that digital marketers do not yet have a seat at the table at most
companies. That although many might spend a substantial portion of their ad budgets online, they see
the Internet primarily as a vehicle for direct-response media, that it’s not a game-changer, that it
cannot make a significant impact on the overall business or brand.
We know this is wrong, and we’ve proven it again and again with our own clients. We build Marketing
Frameworks that not only show just how important digital is, but how it can help a business scale
sustainably and profitably.
But don’t just take our word for it. We’re excited to present others - big brands who believe in the
power of the right framework, and they’re helping us set a New Standard for digital marketing.
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Leading the Way
Kimberly-Clark, the parent company for brands like Kleenex, Kotex, Cottonelle, and Huggies,
increased their investment in Programmatic Performance media in 2012 – the interesting part is they
did so as part of a larger initiative.
According to the media operations head, "2012 was proof positive of the benefits [Programmatic
offers] in both driving efficiency and quality…One of the first goals was to simply establish the
structure to mine our own data, mold it with outside data, and optimize in real time. We’re now set up
for addressing upper or lower funnel goals depending on Commercial Program objectives."1
This means that KC started with a focus on efficiency like most brands looking to online marketing, and
now they're interested in growth. But in order to go down that road, they had to install a framework that
could evaluate performance of both Branding and DR media.
This opens up the scope of possibilities for digital marketing at KC. When you have a framework that
supports media along the entire Customer Journey - from early Awareness to Purchase - you can
measure and balance goals for that media.
L’oreal is another big brand with big plans for digital. USA CMO Marc Speichert has made developing
the company's digital-marketing capability his focus, recognizing how digital impacts the path to
purchase.
His test-and-scale methodology and emphasis on macro measurement - how online effects the sales
bottom line - is perfectly in sync with MakeBuzz technology and process.: “We did some ROI
calculations on people exposed to [online media] vs. those not exposed and then measured it back to
point-of-sale data, and we were quite pleased with the numbers."2
In a landscape where media performance is often translated into measures of efficiency, it’s
refreshing to see how some companies are building frameworks that are geared towards growth.
We’re proud to be a long-time member of that group.
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1 http://www.adexchanger.com/advertiser/kimberly-clark-qa-early-programmatic-display-results-far-exceeded-expectations/
2 http://adage.com/article/cmo-interviews/l-al-digital-spending-boost-paying-big-time/237204/
About Us
A Foundation of InnovationMakeBuzz has spent the last 17 years helping clients balance customer equity with sustainable
business profitability, through online marketing strategy.
We do this by applying our proprietary customer
insight methodology, to identify, locate, and
prioritize our client’s high value customers.
We provide marketing strategies guided by lifestyle,
not discrete behaviors of the customer, so we can
discover optimal reach across the entire Customer
Journey.
Our software is informed by almost two decades of
digital media buying expertise, to match thousands of
customer behaviors to 150 predefined media
categories. This allows our experts to select from targeted site lists, tailored specifically for customer
attributes.
Using Sarnoff-based testing procedures, we measure the success of marketing efforts and can prove
macro-economic attribution of media to sales.
From our early days as search engine optimization and media management company, to our current
role, we have a solid track record for bringing our clients incredible prosperity.
We’re providing media-neutral marketing strategy, combined with customer priority mapping and a
roadmap for profitability, through proven attribution methods.
Looking forward, we continue to develop new technology and processes for customer insight and
sales attribution, that look at big picture management of media and resources.
We invite to view a video description of our offering at http;//makebuzz.com
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Our Record
17 Years & Over 250 Multi-Channel
Retailers & B2B CompaniesWe helped Vodafone exceed their fiscal year
goals online by 25%, building a performance
framework that included 18 countries. We took
Performics from a 3rd place affiliate to the
largest SEM firm in the world, selling to Google
as part of $3.1 Billion DoubleClick purchase.
We scaled one assets brokerage over 4x
through online-to-offline sales efforts. And we
helped Target scale store presence through
unprecedented online marketing efforts along
the entire Customer Journey.
Always Innovating...
MakeBuzz has patented some of the best-in-
class media management and tracking
technologies in use today.
We own our software and do not rely on
external vendors for data acquisition.
We handled over $175 Million in media during
our days as a media management firm.
Our proprietary attribution model gives clients
a new perspective on their marketing and
business strategy, for total sales growth.
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