2 - kendall & zahora_jz add_23 tocpa_usa_21-22 march 2016
TRANSCRIPT
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8/18/2019 2 - Kendall & Zahora_jz Add_23 TOCPA_USA_21-22 March 2016
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23rd International Conference of the
TOC Practitioners Alliance - TOCPA
www.tocpractice.com 21-22 March, 201, Tennessee, !"A
Fast TOCHow to Implement CCPM & DBR
In One-Third of the Time
With Team Bu-In
Gerry Kendall & John Zahora, TOC International, USA
March, 2016
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23rd International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com
!err "endall # $ohn %ahora
• 22 years successfully implementing TOCworldwide after 25 year business career
• Author of 5 TOC books;• Married to Jackie;• 5 Children & 7 Grandchildren, so far!
• TOC, Lean, Six Sigma Expert;• Extensive experience implementing all
TOC applications• 25+ years success with focused systemimprovement;
• Lead singer in a Rock Band!
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23rd International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com
The Premise
Assumption: We have enough application knowledge to last
the next 20 years.
The constraint of any TOC implementation is the speed :
• To fully implement
• To get top management and implementation team buy-
in
• For the organization to absorb knowledge
All of the above impacts the time needed to get bottom line
results
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23rd International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com
CCPM Pre-wor'
1. Data Gathering: Prove the benefits, get ammunition for
top management.
2. Top Management Buy-In: 4 hours, I use a combination of
Vision (based on past results), Statistics (Exepron
Simulators) and Multitasking Exercise.
3. CCPM Training: Maximum 1 Day. Don’t kill them with
everything you know, just enough to get started.
4. Homework for top executive:
• Set the Goal Statement in terms of T, I, OE, Project metrics
• Define the implementation team and free up 33% capacity for 8
weeks
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23rd International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com
CCPM Rapid (&T
• Project Networks & templates • Synchronization • Resource Pools
• Schedule analysis / compression • Software • What if Analysis
• Bufferin • Software updates • Software reportin
Overlapped Teams Working in Parallel
Technical Team
Organization Team
• !ast "rack #ssue Resolution • $aily %pdatin • !ull it
• Project Reco'ery • !reeze • "ask time estimatin
• Synchronization control • "rainin & Audits • "ask assinment
• Resourcin of projects • Sinle Priority System • (on term resourcin
Full Rapid S&T Available – Request from [email protected]
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23rd International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com
CCPM Da )
1. 4-8 Hours Network Building First Project: They are
already implementing their first project on Day 1!
2. Activate the project in Exepron.
3. If the Project Manager is not on the implementation team,
train them to do the daily updates and provide feedback
(30 minutes).
4. Both the Technical and Organization Teams participate,
since the first step of Network Building requires “Full Kit”,
stakeholder goals, scope and tangible success criteria,impact on T, I, OE.
See Advanced Multi-Project Management – Kendall & Austin
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23rd International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com
CCPM Da * + !o ,ie
1. Set ‘Go Live’ Date.
2. Technical Team does Technical Work – split and
allocated to team members. If there are many projects,
train more team members in Network Building
3. Organization Team does Organization Work – split
policies between team members.
4. Reconvene joint meetings every few days to share and
get feedback.
5. Full Go Live, with all projects and policies activated -Maximum 2 months after kick-off.
Implementation Team is engaged from the beginning.
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23rd International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com
CCPM Results
1. 1998 – My First CCPM Implementation – 8 months, half
the time struggling with software.
2. 2009 - Many implementations later – 4 months, painful
S&T, still struggling with software, batch updates, all
technical work done by consultants for first 3 months.
3. 2016 – Live on Day 2 with one project, big learning curvestarts on Day 2 and builds, Client does all the software
work from Day 1 with no formal software training, Full
Live within 2 months.
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23rd International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com
CCPM Results
“Thanks for the great recap and what I believe has been a great
growth and learning experience for the Project Team at Helion.
Your commitment to our successful implementation is inspiring.
nowing the team! I am sure that the" have all thanked "ou for
bringing this new wa" of operating to us. However! let me thank
"ou as well on behalf of all of us # "ou have most certainl"exceeded our expectations.$
Erik Nachbar, President, Helion Technologies
February 2016
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23rd International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com
DBR Fast and !ood
%holePain&Purpose '&(ase & Plan &
(u")In
%holePain&Purpose '&(ase & Plan &
(u")In
PartsPlan Plan&
Process&*etrics&
+,+-s
PartsPlan Plan&
Process&*etrics&
+,+-s
%hole pproval& /car"
0ate& udit&
Improve
%hole pproval& /car"
0ate& udit&
Improve
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23rd International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com
%holePain&Purpose ' )
(ase ) 1o& Team
(u")In & Plan
%holePain&Purpose ' )
(ase ) 1o& Team
(u")In & Plan
PartsPlan Plan& Process&
*etrics& +,+-s
PartsPlan Plan& Process&
*etrics& +,+-s
%hole pproval& /car"
0ate&
udit&Improve
%hole pproval& /car"
0ate&
udit&Improve
%nderstand the
Pain
H23P 44
(oic) Root *ause + $BR
Phone calls
with ops
leader5 6 da"
visit 7ma"be8
%nderstand the Pain
, (ook at operation as a -system.
, st time0 lo1al 'iew
• %nderstand what is dri'in issues• stop hurtful -symptom. chasin
9 0a"s
"eam Buy)#n/ Plan
Purpose 2)
Base) 3o
• High 3evel 0(+overview
• T 5 I 5 :2
The predicted impact
if we implement 0(+
, Base understandin of $BR and
-". Acct4
, scratch their heads on some
decisions0 now and future0 miht
hold off or chane some
decisions immediately
"eam Buy)#n trainin/ #mplementation Plan) re'iew
$ay
with Staff
Purpose/ o
• 0(+ training) simulator • relate to “our$ s"stem
• +eview implementation plan• “block$! “adds$ for us• 0uration thoughts
• +ough outline high level current state flow&policies• how things flow ! under what rules
, 3ain understandin of $BR and -". Acct4 and how it applies to us4
, Production 5r6s7 production *ontrol7 !loor leaders start to
understand how the system will work and how certain policies are
killin flow4 "hey start thinkin a1out "7#789 measures and look
'ery hard at: Batchin rules7 need for immediate lean mf help
";#N3S S"AR" "8 *;AN39
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23rd International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com
%holePain&Purpose '&
Plan& (u")In
%holePain&Purpose '&
Plan& (u")In
PartsPlan Plan&Process &
*etrics&+,+
PartsPlan Plan&Process &
*etrics&+,+
%hole pproval& /car"
0ate& udit &
Improve
%hole pproval& /car"
0ate& udit &
Improve
*urrent
State/As)#S
*urrent System
!uture/"o)Be
5etrics/R&R6s
/ #"$esin Appro'al $esin
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23rd International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com
%holePain&Purpose '&
Plan& (u")In
%holePain&Purpose '&
Plan& (u")In
PartsPlan Plan&Process &
*etrics&+,+
PartsPlan Plan&Process &
*etrics&+,+
%hole pproval& /car"
0ate& udit &
Improve
%hole pproval& /car"
0ate& udit &
Improve
Base "rainin
*urrent
State/As)#S
*urrent System
!uture/"o)Be
5etrics/R&R6s
/ #"$esin Appro'al $esin
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23rd International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com
%holePain&Purpose ' )
(ase ) 1o& Team
(u")In & Plan
%holePain&Purpose ' )
(ase ) 1o& Team
(u")In & Plan
PartsPlan Plan& Process&
*etrics& +,+-s
PartsPlan Plan& Process&
*etrics& +,+-s
%hole pproval& /car"
0ate&
udit&Improve
%hole pproval& /car"
0ate&
udit&Improve
Base
"rainin
*urrent
State/As)#S
*urrent
System
!uture/"o)Be
5etrics/R&R6s
/ #"
$esin
Appro'al
$esin
=GF?7 89) >E?
3o (#H9 /=
• !uture state documented• #mpact estimated
• -3o (i'e. date areed upon
• $esin appro'ed• Additional trainin• 5etrics chaned• Policies7 R&R6s updated
• #" / support workin• Halium script filled
!ocusedCSustaina1leC
(ottom 3ine impact
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23rd International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com
DBR (ummar- so how lon./
No piecemeal0 N8 false starts4 Plan upfront0 implement as planned)))) o 1i or o home
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23rd International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com
DBR Tpi0al Results
We all know0>uestion is wh" more
companies aren-t takingthis path to great results
After a successful implementation0 what neIt J
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23rd International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com
Cele1rate with a .ood 1and23
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23rd International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com
4uestions