2. comm models outline
TRANSCRIPT
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Exploring CommunicationPart 2 Models & Properties of
Communication
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Modeling Communication
A model is simply an abstractrepresentation
3 general purposes of models:
Explanation
Prediction
Control
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Benets of Models
Models allo sc!olars to:
"escribe t!e o#erall process ofcommunication or particular aspect of commin detail
$llustrate important concepts% contexts% ort!eoretical frameors
More e'ecti#ely represent relations!ips
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(imitations of Models
Can be incomplete and)or lac a *bigpicture+ perspecti#e
Are often based in a specic context,may need to be reassessed outside oforiginal context
May re-uire supplemental info to maesense
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.eneral Models ofCommunication
/e0ll examine 3 general models1
(inear% interacti#e% and transactional
1and specic ones
(assell0s% !annon4/ea#er% .erbner0s%Berlo0s% /estley4Maclean0s% and t!econ#ergence model
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(inear Model ofCommunication
Many early perspecti#es ere linear5 Commdescribed as:
6 ay 7 from sender to recei#er
omet!ing you do 8to0 someone
Message
C!annelender
9ecei#
er
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$nteracti#e Model ofCommunication
2 elements added: eedbac 7 response to message
;oise 7 interference it! message
Comm as 2 ay a series of comm acts 7 messages and feedbac
Message
Channelender9ecei#
ereedbac
Noise
Noise
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pecic Models of Communication
[ You dont need to write this ]
As e re#ie t!ese models eep t!e folloing in mind:
Eac! of t!e folloing models illustrates specic aspects ofcomm% but may not describe t!e !ole process
All of t!e models in t!is unit are discussed in c!apters 2 & 3 int!e Readingstext
=ou don0t need to copy t!e diagrams,Blearns in a separate poer point and included in bot! lectureoutlines and t!e text
Exam ?s ill co#er t!e concepts associated ) eac! model%not t!e diagram
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(assell0s Model @6D
ne of t!e earliest models of comm
imple% organiFational model% but lacs se#eral elements
;oted for including a focus on comm @messageD e'ects 7
communication seen as a producti#e process
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!annon4/ea#er Model@6D
"escribes mediatedcomm , comm #ia a de#ice ortec! @e5g5 telep!oneD
2 important distinctions:
Message and signal are distinct Message)signal and recei#e signal)message may di'er
$ncludes noise @p!ysicalD
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.erbner0s Model @6GDPerson 1 M
EE1
EContent
SForm
SE1
Eventas perceived
Channels,
Media
,Control
Reflection, Context, Availability
Perceptual Dimension
Means
Control!imension
Statement abo"t eventSE
(Message)
Person # M2
Statementas perceived
Event
Mes
sa$e
!estina
tion
Me
ssa$
eSo
"rce
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.erbner0s Model
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.erbner0s Model
25 $nIuence of representation
Besides perception% message formulation
inIuenced by
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Berlo0s MC9 Model @6JD
n t!e surface% a basic linear model5
Elements Str"ct"re
%reatment
Content Code
Seein$
&earin$
%o"chin$
Smellin$
%astin$
Comm' S(ills
Attit"de
)no*led$e
Soc' System
C"lt"re
Comm' S(ills
Attit"de
)no*led$e
Soc' System
C"lt"re
Source Message Channel Receiver
S M C R
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Berlo0s MC9 Model
Berlo0s model explores !o complexity in basic comm elements @source! message!
channel! and receiverD can a'ect 8delity0
3 important concepts:
"# Com$lexit%&Eac! element is represented as asystem @i5e5 as combination of interdependentcomponentsD
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Berlo0s MC9 Model
'# (s%chologicalnoise&di'erences in
cogniti#e factors and context @e5g5noledge% attitude% socialiFationDcan in!ibit comm
)# *uman comm as $erce$tion,#iaencoding and decoding ofmessages by indi#iduals
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/estley4Mac(ean Model @6GKD
x11
A BC
x2
x1
x1
x3
x3
x3
x4
fCA
fBA
fBC
A = reporter(observer)
C = editor(gatekeeper)
B = the audience
(receiver)
f = feedback
xi= information
x1= message
x11= modifiedmessage
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/estley4Mac(ean Model
>ses t!e context of Lournalisticreporting to explore !o messages
can be modied by intermediaryagents before reac!ing t!eir intendedtarget
$ntroduced t!e concept of a+ateee$er
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/estley4Mac(ean Model
+ateee$er,an intermediary agent it!control o#er info Io5 Can a'ect
message by restricting or facilitatingaccess and)or by altering content
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/estley4Mac(ean Model
Editor is a gateeeper,modies reporter0s message @storyD before itreac!es t!e audience
,ntentionalgateeeping,c!oices made by t!e editor in t!e editorialprocess
-nintentionalgateeeping,inIuence of editor0s perceptual ltering
x11
A BCx
2
x1
x1
x3
x3
x3
x4
fCA
fBA
fBC
A = reporter
(observer)
C= editor(gatekeeper)
B= the audience(receiver)
f = feedback
xi= information
x1= message
x11= modified
message
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/estley4Mac(ean Model
.ateeepers exist in any comm context !eremessages pass t!roug! an intermediary
t!er examples of gateeepers in comm:
Personal assistant @lie t!e editor% a positional gateeeperD
(ea#ing a message it! a friend0s roommate @incidentalgateeeperD
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Con#ergence Model @6KD
Considers communication a process in !ic! participants createConsiders communication a process in !ic! participants create
and s!are information it! one anot!er in order to reac! aand s!are information it! one anot!er in order to reac! a
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Con#ergence Model
ocuses on:
Communicationas a process
Communicationinteractions aso.ten c%clical
Convergence,tendency tomo#e toardsa commonpoint @s!aredfocus%understanding%
interest% etc5D
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Con#ergence Model
Comm #ieed as a cyclical process of expressing
and interpreting @assigning meaningD informationexc!anged beteen indi#iduals% !o% o#ertime%progress toards con#ergence
Adopts a transactional perspecti#e
Be sure to read t!e discussion of t!e con#ergence model in C!5 3
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Properties ofCommunication
Collecti#ely% our denitions& models suggest se#eralproperties of communication
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Properties ofCommunication
Communication is a $rocess
$n#ol#es c!ange o#er time
Elements are dynamic
Comm interactions are inIuenced bypre#ious comm and a'ect futurecomm
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Properties ofCommunication
Communication is continuous
"icult to brea don into discrete%
independent elements)acts
Communication is s%mbolic
9elies on symbols @messagesD to con#eymeaning
ymbols @messagesD as distinct from meaning andarbitrary to some degree
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Properties ofCommunication
Communication is irreversible
Can0t 8tae bac0 a message5 9efuting or asing toignore is not t!e same
Ex: 9emars to a Lury
Communication is s%stemic
Elements of comm are interrelated
ystem properties inIuence indi#idual components
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Properties ofCommunication
Communication is transactional
imultaneous exc!ange and mutual inIuence
Communication is o.ten fawed
Miscommunication% ambiguity% and gateeeping
Communication is inclusive
Encompasses a ide #ariety of contexts%approac!es% participates% etc5
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Properties of Numan Communication
/e can furt!er specify 3 propertiesof communication in#ol#ing !umans
"# *uman comm involves both intentionaland unintentional $rocesses
Consider ;O Comm
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Properties of Numan Communication
Messages in human comm havemulti$le dimensions
Ex5 in interpersonal comm:
Contentdimension, !at a message explicitly
says
Relationaldimension, !at a message implies
about t!e relations!ip beteen communicators
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Properties of Numan Communication
*uman comm is a $rocess o. $erce$tion
Meaning in comm is percei#ed
Perceptual di'erences bridgedt!roug! comm
Comm s!apes perception and #ice#ersa