2. comm models outline

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    Exploring CommunicationPart 2 Models & Properties of

    Communication

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    Modeling Communication

    A model is simply an abstractrepresentation

    3 general purposes of models:

    Explanation

    Prediction

    Control

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    Benets of Models

    Models allo sc!olars to:

    "escribe t!e o#erall process ofcommunication or particular aspect of commin detail

    $llustrate important concepts% contexts% ort!eoretical frameors

    More e'ecti#ely represent relations!ips

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    (imitations of Models

    Can be incomplete and)or lac a *bigpicture+ perspecti#e

    Are often based in a specic context,may need to be reassessed outside oforiginal context

    May re-uire supplemental info to maesense

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    .eneral Models ofCommunication

    /e0ll examine 3 general models1

    (inear% interacti#e% and transactional

    1and specic ones

    (assell0s% !annon4/ea#er% .erbner0s%Berlo0s% /estley4Maclean0s% and t!econ#ergence model

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    (inear Model ofCommunication

    Many early perspecti#es ere linear5 Commdescribed as:

    6 ay 7 from sender to recei#er

    omet!ing you do 8to0 someone

    Message

    C!annelender

    9ecei#

    er

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    $nteracti#e Model ofCommunication

    2 elements added: eedbac 7 response to message

    ;oise 7 interference it! message

    Comm as 2 ay a series of comm acts 7 messages and feedbac

    Message

    Channelender9ecei#

    ereedbac

    Noise

    Noise

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    pecic Models of Communication

    [ You dont need to write this ]

    As e re#ie t!ese models eep t!e folloing in mind:

    Eac! of t!e folloing models illustrates specic aspects ofcomm% but may not describe t!e !ole process

    All of t!e models in t!is unit are discussed in c!apters 2 & 3 int!e Readingstext

    =ou don0t need to copy t!e diagrams,Blearns in a separate poer point and included in bot! lectureoutlines and t!e text

    Exam ?s ill co#er t!e concepts associated ) eac! model%not t!e diagram

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    (assell0s Model @6D

    ne of t!e earliest models of comm

    imple% organiFational model% but lacs se#eral elements

    ;oted for including a focus on comm @messageD e'ects 7

    communication seen as a producti#e process

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    !annon4/ea#er Model@6D

    "escribes mediatedcomm , comm #ia a de#ice ortec! @e5g5 telep!oneD

    2 important distinctions:

    Message and signal are distinct Message)signal and recei#e signal)message may di'er

    $ncludes noise @p!ysicalD

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    .erbner0s Model @6GDPerson 1 M

    EE1

    EContent

    SForm

    SE1

    Eventas perceived

    Channels,

    Media

    ,Control

    Reflection, Context, Availability

    Perceptual Dimension

    Means

    Control!imension

    Statement abo"t eventSE

    (Message)

    Person # M2

    Statementas perceived

    Event

    Mes

    sa$e

    !estina

    tion

    Me

    ssa$

    eSo

    "rce

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    .erbner0s Model

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    .erbner0s Model

    25 $nIuence of representation

    Besides perception% message formulation

    inIuenced by

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    Berlo0s MC9 Model @6JD

    n t!e surface% a basic linear model5

    Elements Str"ct"re

    %reatment

    Content Code

    Seein$

    &earin$

    %o"chin$

    Smellin$

    %astin$

    Comm' S(ills

    Attit"de

    )no*led$e

    Soc' System

    C"lt"re

    Comm' S(ills

    Attit"de

    )no*led$e

    Soc' System

    C"lt"re

    Source Message Channel Receiver

    S M C R

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    Berlo0s MC9 Model

    Berlo0s model explores !o complexity in basic comm elements @source! message!

    channel! and receiverD can a'ect 8delity0

    3 important concepts:

    "# Com$lexit%&Eac! element is represented as asystem @i5e5 as combination of interdependentcomponentsD

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    Berlo0s MC9 Model

    '# (s%chologicalnoise&di'erences in

    cogniti#e factors and context @e5g5noledge% attitude% socialiFationDcan in!ibit comm

    )# *uman comm as $erce$tion,#iaencoding and decoding ofmessages by indi#iduals

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    /estley4Mac(ean Model @6GKD

    x11

    A BC

    x2

    x1

    x1

    x3

    x3

    x3

    x4

    fCA

    fBA

    fBC

    A = reporter(observer)

    C = editor(gatekeeper)

    B = the audience

    (receiver)

    f = feedback

    xi= information

    x1= message

    x11= modifiedmessage

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    /estley4Mac(ean Model

    >ses t!e context of Lournalisticreporting to explore !o messages

    can be modied by intermediaryagents before reac!ing t!eir intendedtarget

    $ntroduced t!e concept of a+ateee$er

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    /estley4Mac(ean Model

    +ateee$er,an intermediary agent it!control o#er info Io5 Can a'ect

    message by restricting or facilitatingaccess and)or by altering content

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    /estley4Mac(ean Model

    Editor is a gateeeper,modies reporter0s message @storyD before itreac!es t!e audience

    ,ntentionalgateeeping,c!oices made by t!e editor in t!e editorialprocess

    -nintentionalgateeeping,inIuence of editor0s perceptual ltering

    x11

    A BCx

    2

    x1

    x1

    x3

    x3

    x3

    x4

    fCA

    fBA

    fBC

    A = reporter

    (observer)

    C= editor(gatekeeper)

    B= the audience(receiver)

    f = feedback

    xi= information

    x1= message

    x11= modified

    message

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    /estley4Mac(ean Model

    .ateeepers exist in any comm context !eremessages pass t!roug! an intermediary

    t!er examples of gateeepers in comm:

    Personal assistant @lie t!e editor% a positional gateeeperD

    (ea#ing a message it! a friend0s roommate @incidentalgateeeperD

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    Con#ergence Model @6KD

    Considers communication a process in !ic! participants createConsiders communication a process in !ic! participants create

    and s!are information it! one anot!er in order to reac! aand s!are information it! one anot!er in order to reac! a

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    Con#ergence Model

    ocuses on:

    Communicationas a process

    Communicationinteractions aso.ten c%clical

    Convergence,tendency tomo#e toardsa commonpoint @s!aredfocus%understanding%

    interest% etc5D

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    Con#ergence Model

    Comm #ieed as a cyclical process of expressing

    and interpreting @assigning meaningD informationexc!anged beteen indi#iduals% !o% o#ertime%progress toards con#ergence

    Adopts a transactional perspecti#e

    Be sure to read t!e discussion of t!e con#ergence model in C!5 3

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    Properties ofCommunication

    Collecti#ely% our denitions& models suggest se#eralproperties of communication

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    Properties ofCommunication

    Communication is a $rocess

    $n#ol#es c!ange o#er time

    Elements are dynamic

    Comm interactions are inIuenced bypre#ious comm and a'ect futurecomm

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    Properties ofCommunication

    Communication is continuous

    "icult to brea don into discrete%

    independent elements)acts

    Communication is s%mbolic

    9elies on symbols @messagesD to con#eymeaning

    ymbols @messagesD as distinct from meaning andarbitrary to some degree

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    Properties ofCommunication

    Communication is irreversible

    Can0t 8tae bac0 a message5 9efuting or asing toignore is not t!e same

    Ex: 9emars to a Lury

    Communication is s%stemic

    Elements of comm are interrelated

    ystem properties inIuence indi#idual components

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    Properties ofCommunication

    Communication is transactional

    imultaneous exc!ange and mutual inIuence

    Communication is o.ten fawed

    Miscommunication% ambiguity% and gateeeping

    Communication is inclusive

    Encompasses a ide #ariety of contexts%approac!es% participates% etc5

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    Properties of Numan Communication

    /e can furt!er specify 3 propertiesof communication in#ol#ing !umans

    "# *uman comm involves both intentionaland unintentional $rocesses

    Consider ;O Comm

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    Properties of Numan Communication

    Messages in human comm havemulti$le dimensions

    Ex5 in interpersonal comm:

    Contentdimension, !at a message explicitly

    says

    Relationaldimension, !at a message implies

    about t!e relations!ip beteen communicators

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    Properties of Numan Communication

    *uman comm is a $rocess o. $erce$tion

    Meaning in comm is percei#ed

    Perceptual di'erences bridgedt!roug! comm

    Comm s!apes perception and #ice#ersa