2. assignment - mis for proton

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management information system


Exploring the Information Systems in an Organization










Management Information Systems (MIS) is the study of people, technology, organizations and the relationships among them. MIS professionals help firms realize maximum benefit from investment in personnel, equipment, and business processes. MIS is a people oriented field with an emphasis on service through technology. If you have an interest in technology and have the desire to use technology to improve peoples lives, a degree in MIS may be for you.

Businesses use information systems at all levels of operation to collect, process and store data. Management aggregates and disseminates this data in the form of information needed to carry out the daily operations of business. Everyone who works in business, from someone who pays the bills to the person who makes employment decisions, uses information systems. A car dealership could use a computer database to keep track of which products sell best. A retail store might use a computer-based information system to sell products over the Internet. In fact, many businesses concentrate on the alignment of MIS with business goals to achieve competitive advantage over other businesses.

The initial concept of MIS was to process data from the organization and presents it in the form of reports at regular intervals. The system was largely capable of handling the data from collection to processing. It was more impersonal, requiring each individual to pick and choose the processed data and use it for his requirements. This concept was further modified when a distinction was made between data and information. The information is a product of an analysis of data. This concept is similar to a raw material and the finished product. What are needed are information and not mas of data. However, the data can be analyzed in a number of ways, producing different shades and specifications of the information as a product. It was, therefore, demanded that the system concept be an individual- oriented, as each individual may have a different orientation towards the information. This concept was further modified, that the system should present information in such a form and format that it creates an impact on its user, provoking a decision or an investigation. It was later realized then even though such an impact was a welcome modification, some sort of selective approach was necessary in the analysis and reporting. Hence, the concept of exception reporting was imbibed in MIS is the norm for an exception.

MIS professionals create information systems for data management. In addition, they manage various information systems to meet the needs of managers, staff and customers. By working collaboratively with various members of their work group, as well as with their customers and clients, MIS professionals are able to play a key role in areas such as information security, integration and exchange. As an MIS major, you will learn to design, implement and use business information systems in innovative ways to increase the effectiveness and efficiency of your company.

A common misconception is that MIS only concerns programming. However, programming is just a small part of the MIS curriculum. While programming concepts represent some of the founding concepts and information systems development, implementation and use, many jobs in MIS do not utilize programming at all. A large portion of the MIS degree focuses on data analysis, teamwork, leadership, project management, customer service and underlying business theories. These aspects of the degree are what set the MIS professional apart from a computer science specialist.


Based on the task, this project have chosen that Proton Holdings Berhad as the organization which will be studied and explore. It has been the largest automotive brand in Southeast Asia. For decades, Proton has strived to distinguish PROTON from others by reflecting the quality and persevering in perfecting the brand and product design, in order to become a global automotive player. Below is the well-known Proton Holdings Berhad assorted logo.

However since the evolvement of the Proton Holdings Berhad, they have change their logo throughout the years. Below are the transformation of Proton logo.

Protons factory is situated in Industrial Area HICOM , Batu Tiga, Shah Alam which had opened on 9 Julai 1985 and launched by the Prime Minister YAB Tun. Dr. Mahathir bin Mohamad. After 20 years of operation, Proton has launched another factory at Tanjung Malim, Perak which has been launched by Dato Seri Abdullah Ahmad Badawi. On 2 Ogos 2008, Proton has celebrated a 3 million cars production.

Proton Organization History

Perusahan Otomobil Nasional Berhad (PROTON) was incorporated in May 7, 1983 to manufacture, assemble and sell motor vehicles and related products, including accessories, spare parts and other components. PROTON produced Malaysia's first car, the Proton Saga, commercially launched on July 9, 1985 by then Malaysian Prime Minister, Dato' Seri Mahathir Mohamed, who had originally conceived the idea of a Malaysian car.

Proton Saga Launching on 9 Julai 1985

Its model line-up includes the Waja, Satria GTi, Wira, Iswara, Arena, Perdana V6 and Juara. The range of 1.3, 1.5, 1.6, 1.8 and 2.0 litre engines satisfies a wide spectrum of customers both locally and abroad. PROTON's main plant in Shah Alam, with an area of 923 900 sq metres, was originally designed for a capacity of 80 000 units per year. In 1997, capacity increased to 230 000 units per year with the construction of the Medium Volume Factory, which is next to the Main Plant. Today, the Shah Alam factory is capable of producing 240 000 vehicles per year.

Besides being shareholders, Mitsubishi Corporation and Mitsubishi Motors Corporation are also PROTON's technical assistance partner and component supplier. PROTON has a total of 11 subsidiaries and 11 associate companies, which are involved in manufacturing, research and development, sales and service activities.

December 30, 1996, marked the launch of the Proton Putra, a two-door coupe, as well the production of our millionth car from the Shah Alam plant. PROTON made a major step in upgrading its engineering capabilities with the acquisition of Lotus Group International Limited, a British automotive engineering company and manufacturer of luxury sports cars in October 1996. Together, PROTON and Lotus offer large scale manufacturing capabilities with world-class engineering expertise.

PROTON cars are making their mark internationally as competitive and innovative automobiles. They are now being exported to 50 countries including the highly competitive United Kingdom and continental European markets. With concerted and unswerving commitment from customers, business associates, shareholders, government agencies, and employees, PROTON is realising its goal of being an internationally successful Malaysian automotive manufacturer.

It is achieving this by being customer oriented and by producing competitively priced and innovative products. Thus, it is contributing to Malaysia's attainment of Vision 2020. With solid base built up over the last 10 years, Malaysia's car manufacturing industry is progressing vigorously.


A management information system (MIS) is a computerized database of management information in PROTON are organized and programmed in such a way that it produces regular reports on operations for every level of management in a company. It is usually also possible to obtain special reports from the system easily. The main purpose of the MIS in PROTON is to give the managers feedback about their own performance; top management can monitor the company as a whole. Information displayed by the MIS typically shows the actual data of PROTON over against planned results and results from a year before thus it measures progress against goals.

The MIS of PROTON receives data from the company units and functions. Some of the data are collected automatically from computer linked checkout counters of PROTON whereby others are keyed in at periodic intervals. Routine reports are preprogrammed and run at intervals or on demand while others are obtained using built-in query languages in the organization of PROTON whereby display functions built into the system are used by managers to check on status at desk-side computers connected to the MIS by networks. Many sophisticated systems in PROTON also need to be monitored and displayed the performance of the company's stock.

Since Proton Holdings Berhad is the most establish company in Malaysia, they have used and own also the most establish MIS to be operate successfully throughout the evolvement of the company within this 25 years. Proton has been used SAP MIS in whole developing and production process.

Before we look closer to the SAP system of PROTON, we first need to know that PROTON has its own policy towards the system used. Based on the interviewee, in order to have the system to operate, the program must be in MySQL language. Even though PROTON is a big production company, they still choose to use MySQL language because it is an open source program and it is cheaper compared to Oracle which is licensed and expensive. Another things about PROTON is that previously most of the PROTON system involve UNIX operation system but now they are moving forward in using the Microsoft operation system.

Since PROTON is a large corporation, they also have three data center to support the capacity of the data and each act as backup data center