1st comp & pay model

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    COMPENSATION & PAY

    MODEL

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    COMPENSATION

    What is Compensation ?

    What Importance it has ?

    Stake holders

    Various forms of Compensation

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    CONTRASTING PERSPECTIVES OFCOMPENSATION

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    COMPENSATION: DEFINITION

    Society Pay as a measure of justice

    Benefits as a reflection of justice in society

    Job losses (or gains) attributed to differences incompensation

    Belief that pay increases lead to price increases

    StockholdersUsing stock to pay employees creates a sense of

    ownership

    Linking executive pay to company performancesupposedly increases stockholders' returns

    Managers A major expense

    Used to influence employee behaviors and toimprove the organization's performance

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    COMPENSATION: DEFINITION (CONT.)EmployeesMajor source of financial securityReturn in an exchangebetween employer

    and themselvesEntitlementfor being an employee of the

    companyRewardfor a job well done

    Global Views Vive la diffrenceChina: Traditional meaning of

    compensation providing necessities of life

    replaced with dai yuJapan: Traditional word kyuyo replaced

    with hou-syu; very recently the phraseused is teate

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    Compensation refers toall forms of financial

    returns and tangible

    services and benefits

    employees receive as

    part of an employment

    relationship

    WHAT IS COMPENSATION?

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    CURRENT CHALLENGES

    One of the greatest challenges companiesfacing today is retaining top talent.

    The expense to an organisation of replacing anemployee (including separation, replacement,training and lost performance costs) can be asmuch as that employees salary for a year.

    Turnover further erodes morale among thosewho stay and harms customer retention.

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    REWARD TRENDS

    From

    Narrowly-defined jobsand job standards

    Inflexible job-evaluation systemssizing tasks,rewarding non-adaptive behaviourand empire-building,encouraging point-grabbing

    To

    Broad, generic roles-emphasis oncompetence and

    continuousdevelopment

    Flexible job

    evaluation processesassessing the valueadded by people inroles, often within job

    families

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    REWARD TRENDS (CONT.)

    From Hierarchical and rigid pay

    structures - only way toget on, is to move up.Focus on next promotion.

    Emphasis on individualperformance-related pay(PRP)

    Consolidation of rewardsinto base pay

    To Broad-banded and job

    family pay structuresemphasising flexibility,career development payand continuousimprovement. Focus onnext challenge.

    More focus on team

    performance, team-basedpay; contribution-relatedpay

    More emphasis on atrisk pay

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    iscussion iscussion

    ransactional Returnsransactional Returns

    elational Returnselational Returns

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    What are the Kind of Returns , EmployeeWhat are the Kind of Returns , EmployeeGets from the OrganizationGets from the Organization

    -Total CompensationTotal Compensation

    - Cash CompensationCash Compensation

    - BenefitsBenefits

    -Relational ReturnsRelational Returns

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    FRAMEWORK FOR ANALYZINGDIFFERENT DEALS

    HIGH PAY LOW COMMITMENT

    Hired Guns(Stockbrokers)

    HIGH PAY HIGH COMMITMENT

    Cult - like(Microsoft)

    LOW PAY LOW COMMITMENT

    Workers as Commodity(Employers of Migrant

    Farm Workers)

    LOW PAY HIGH COMMITMENT

    Family(Starbucks)

    LowLow HighHigh

    RELATIONALRELATIONAL

    Low

    Low

    High

    High

    TRANS

    ACTI ONA

    L

    TRANS

    ACTIONA

    L

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    : TOTAL RETURNS FOR WORK

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    FORMS OF PAY

    Relational returns Psychological in nature

    Total compensation Cash Compensation/ transactional

    Base wages

    Difference between wage and salary

    Merit pay/cost-of-living adjustments

    Merit increases given in recognition of past workbehavior

    Cost-of-living adjustments same increases to everyone,regardless of performance

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    FORMS OF PAY (CONT.)

    Cash Compensation/ transactional (cont.) Incentives/ Variable pay tie pay increases directly to

    performance

    Does not increase base wage; must be re earned eachpay period

    Potential size generally known beforehand Long-term(stock options), and short-term

    Benefits

    Income protection

    Work/life balance

    Allowances

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    FORMS OF PAY (CONT.)

    Total earnings opportunities: Present value ofa stream of earnings

    Shifts comparison of today's initial offers toconsideration of future bonuses, merit increases,and promotions

    Relational returns from workNonfinancial returns

    Organization as a network of returns

    Created by different forms of pay, including totalcompensation and relational returns

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    A PAY MODEL

    Three basic building blocks:Compensation objectives

    Policies that form the foundation of the

    compensation system

    Techniques that make up the compensationsystem

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    : THE PAY MODEL

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    COMPENSATION OBJECTIVES (CONT.)

    Efficiency

    Improving performance, increasing quality,delighting customers and stockholders

    Controlling labor costs

    Fairness

    Fundamental objective of pay systems

    Fair treatment by recognizing both employeecontributions, and employee needs

    Procedural fairness

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    COMPENSATION OBJECTIVES (CONT.)

    ComplianceConformance to Government and State

    compensation laws and regulations

    EthicsOrganizations care about how its results are

    achieved

    ObjectivesGuide the design of the pay systemServe as the standards for judging success of

    the pay systemPolicies and techniques are means to reach

    objectives

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    Suggest . Your Thoughts on .

    Objectives of Compensation System

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    Internal alignment

    Focus - Comparisons among jobs or skill levels insidea single organization

    Pay relationships within an organization affectemployee decisions to: Stay with the organization Become more flexible by investing in additional training Seek greater responsibility

    External competitiveness

    Focus - Compensation relationships external to theorganization: comparison with competitors

    Pay is market driven

    FOUR POLICY CHOICES

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    FOUR POLICY CHOICES (CONT.)

    External competitiveness (cont.)Effects of decisions regarding how much and

    what forms:To ensure that pay is sufficient to attract and retain

    employees

    To control labor costs to ensure competitive pricingof products/ services Employee contributionsFocus - Relation emphasis placed on employee

    performance Performance based pay affects fairness

    ManagementFocus - Policies ensuring the right people get

    the right pay for achieving the right objectivesin the right way

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    REWARD MANAGEMENT

    Definition: RM is concerned with theformulation and implementation of strategiesand policies that aim to reward employeesfairly, equitably and consistently in accordancewith their value to the organisation (Armstrong,

    2003).

    Strategic aims: to develop and implement thereward policies, processes and practices

    required to support the achievement of theorganisations goals by helping to ensure that ithas the skilled, competent, well motivated andcommitted people it needs.

    total reward defined Michael Armstrongtotal reward defined Michael Armstrong

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    total reward defined- Michael Armstrongtotal reward defined- Michael Armstrong

    Total reward includes all types ofTotal reward includes all types of

    reward non-financial as well asreward non-financial as well asfinancial, indirect as well as direct,financial, indirect as well as direct,

    intrinsic as well as intrinsic. It is aintrinsic as well as intrinsic. It is a

    value proposition which embracesvalue proposition which embraces

    everything that people value in theeverything that people value in the

    employment relationship and isemployment relationship and is

    developed and implemented as andeveloped and implemented as an

    integrated and coherent whole.integrated and coherent whole.

    i l f l dti l f t t l d

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    rationale for total rewardrationale for total reward

    Creating a fun, challenging, andCreating a fun, challenging, and

    empowered work environment inempowered work environment inwhich individuals are able to use theirwhich individuals are able to use their

    abilities to do meaningful jobs forabilities to do meaningful jobs for

    which they are shown appreciation iswhich they are shown appreciation is

    likely to be a more certain way tolikely to be a more certain way to

    enhance motivation and performanceenhance motivation and performance

    even though creating such an even though creating such anenvironment may be more difficultenvironment may be more difficult

    and take more time than simplyand take more time than simply

    turning the reward lever.turning the reward lever.

    Jeffrey Pfeffer Stanford University Jeffrey Pfeffer Stanford University

    Ch t i ti f t t l d t t (CIPD)Ch t i ti f t t l d t t (CIPD)

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    HolisticHolistic -- focuses on how organisations attract,focuses on how organisations attract,retain and motivate employees to contribute toretain and motivate employees to contribute to

    success using an array of financial and non-financialsuccess using an array of financial and non-financialrewards.rewards.

    Best fitBest fit tailored to the organisations culture andtailored to the organisations culture andwork processes.work processes.

    IntegrativeIntegrative the reward system is integrated withthe reward system is integrated withHR policies and practices.HR policies and practices.

    StrategicStrategic aligns reward and business strategies.aligns reward and business strategies.

    People centredPeople centred-- focuses on employee needs andfocuses on employee needs andwants.wants.

    CustomisedCustomised provides a flexible mix of reward thatprovides a flexible mix of reward thatoffers choice.offers choice.

    DistinctiveDistinctive -- uses rewards to create a distinctiveuses rewards to create a distinctive

    Characteristics of a total reward strategy (CIPD)Characteristics of a total reward strategy (CIPD)

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    models of total rewardmodels of total reward

    total reward (engaged performance) model Haytotal reward (engaged performance) model Hay

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    total reward (engaged performance) model Haytotal reward (engaged performance) model Hay

    GroupGroup

    quality of workquality of work

    work/life balancework/life balance

    inspiration/valuesinspiration/values

    enablingenabling

    environmentenvironment

    tangible rewardstangible rewards

    futurefuture

    growth/opportunitgrowth/opportunit

    yy

    engagedengaged

    performanceperformance

    total reward model WorldatWorktotal reward model WorldatWork

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    organisationalorganisational

    cultureculture

    business strategybusiness strategy

    HR strategyHR strategy

    totaltotal

    rewards strategyrewards strategy compensationcompensation

    benefitsbenefits work/lifework/life

    performance andperformance and

    recognitionrecognition development anddevelopment and

    career opportunitiescareer opportunities

    attractattract

    motivatemotivate

    retainretain

    employeeemployee

    satisfactionsatisfaction

    andand

    engagementengagement

    businessbusiness

    performanceperformance

    and resultsand results

    total reward model - WorldatWorktotal reward model - WorldatWork

    Total rewards are all the tools available to the employer that may beTotal rewards are all the tools available to the employer that may be

    used to attract, motivate and retain employees. Total rewards includeused to attract, motivate and retain employees. Total rewards include

    everything the employee perceives to be of value resulting from theeverything the employee perceives to be of value resulting from theemployment relationshipemployment relationship

    total reward model Watson Wyatttotal reward model Watson Wyatt

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    total reward model Watson Wyatttotal reward model Watson Wyatt

    business strategybusiness strategy

    human capital strategyhuman capital strategy

    total reward strategytotal reward strategy

    fixed reward costsfixed reward costs performance-based rewardsperformance-based rewards environment-based rewardsenvironment-based rewards

    fixed costs of employmentfixed costs of employment

    value of role to organizationvalue of role to organization

    variable costs ofvariable costs of

    employmentemployment

    contribution made bycontribution made by

    individualindividual

    intrinsic rewardsintrinsic rewards

    employment dealemployment deal

    effective delivery through focused communication, greater flexibility and use of technologyeffective delivery through focused communication, greater flexibility and use of technology

    total reward model - Towers Perrintotal reward model - Towers Perrin

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    PAY/REWARDPAY/REWARD

    base paybase pay

    ccontribution payontribution pay

    shares/profit sharingshares/profit sharing

    recognitionrecognition

    TRANSACTIONALTRANSACTIONAL((TANGIBLE)TANGIBLE)

    RELATIONALRELATIONAL(INTANGIBLE)(INTANGIBLE)

    INDIVIDU

    AL

    INDIVIDU

    AL

    COMMUNAL

    COMMUN

    AL

    total reward model - Towers Perrintotal reward model - Towers Perrin

    BENEFITSBENEFITS

    ppensionsensions

    health carehealth care

    perksperks

    flexible benefitsflexible benefits

    LEARNING ANDLEARNING AND

    DEVELOPMENTDEVELOPMENT

    wworkplace learningorkplace learning

    trainingtraining

    performance managementperformance management

    career developmentcareer development

    WORK ENVIRONMENTWORK ENVIRONMENT

    ccore valuesore values

    leadershipleadership

    employee voiceemployee voice job/work designjob/work design

    total reward model - Michael Armstrongtotal reward model - Michael Armstrong

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    transactionaltransactional

    rewardsrewards

    relationalrelational

    rewardsrewards

    base paybase pay

    contingent paycontingent pay

    employee benefitsemployee benefits

    learning and developmentlearning and development

    the work experiencethe work experience

    totaltotal

    remunerationremuneration

    non-financialnon-financial

    rewardsrewards

    recognition, achievement, growthrecognition, achievement, growth

    total rewardtotal reward

    total reward model Michael Armstrongtotal reward model Michael Armstrong

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    conductconduct

    diagnosticdiagnostic

    reviewreviewdefinedefine

    objectivesobjectives

    developdevelop

    approachapproach

    (involve)(involve)

    designdesign

    prioritiseprioritise

    implementimplement

    progressivelyprogressively(encourage/guide)(encourage/guide)

    communicacommunica

    tete

    monitormonitor

    andand

    evaluateevaluate

    making totalmaking total

    rewardreward

    happenhappen