17th annual | february 1 - 4, 2016 windstorm … · 2016 show guide 17th annual | february 1 - 4,...

2016 SHOW GUIDE

17TH ANNUAL | FEBRUARY 1 - 4, 2016

HILTON BONNET CREEK | ORLANDO, FLORIDA

WINDSTORMINSURANCECONFERENCE

Produced By

Providing Industry Insight and Education Since 1999

Windstorm Insurance Network, Inc. (WIND)® is the first educational member association

devoted solely to dealing with windstorm insurance claims issues.

WIND’s mission is to offer industry insight and education to individuals and groups employed

or otherwise involved in all aspects of wind-storm insurance claims.

Our members come from across the United States, and represent various companies and

professional interests in the property and windstorm insurance claims industry.

About WIND Windstorm Insurance Network, Inc.The Educational Association for Windstorm Insurance Claims Industry Professionals®

On behalf of the WIND Board of Directors and the WIND 2016 Program Chairs, Soobadra Gautheir and Rick Tutwiler, we welcome you to the 17th Annual Windstorm Insurance Conference and the city of Orlando.

Each year, WIND strives to make our conference a well-rounded event, offering informative professional develop-ment sessions, diverse continuing education workshops, and numerous networking opportunities. It is our pleasure to host this unique conference for the windstorm insurance claims industry each year.

I’d like to thank everyone who had a hand in making this year’s event possible. Special thanks go to our many exhibi-tors and sponsors for their contributions. Please be sure to show them your appreciation. Thanks to Conference Chairs Soobadra Gautheir and Rick Tutwiler, WIND Executive Director Michelle Griffin, Meeting Management Group, and the 2016 Conference Committee who have spent a year planning the conference and countless hours working hard to ensure its success.

I’d also like to extend my gratitude to our keynote speak-ers and workshop faculty for their participation. They help educate and inform our attendees on some of the top issues affecting the windstorm insurance claims field. Finally, thanks go to the WIND Board of Directors and commit-tees for their dedication and assistance.

A special note to our WIND members, your support and attendance have helped make WIND one of the industry’s premier educational and networking associations for wind-storm insurance claims industry professionals.

To all of our registrants, thank you for your attendance. We welcome your input and participation. If there is anything we as an organization can do for you, please don’t hesitate to ask.

Sincerely,

Jon W. DoanPartnerClaims Consultants Group2015-2016 WIND President

Greetings!

Stay Connected! Visit www.windnetwork.mobifor News and Updates!

We’re Glad You Are Here!

Welcome to WIND 2016 in Orlando!

CONFERENCE MATERIALS/UPDATESAll WIND 2016 conference information such as the daily schedule, breakout session classes and instructors, attendee roster, exhibitor/sponsor companies, course handouts, hotel map, conference updates, and more, can be found online atwww.windnetweork.mobi

SPECIAL NEEDS/DIETARY RESTRICTIONSIf you require special accommodations or have dietary restrictions, please notify us at the WIND registration desk. We will strive to make any reasonable accommodation possible.

PROFESSIONAL DRESS CODEThe dress code is business casual for all conference events, both day and evening. Jeans and shorts are discouraged. Professional business attire is strongly recommended.

CONFERENCE NAME BADGESYour name badge identifies you as a Windstorm Insurance Conference attendee and must be worn for admission to all conference functions. WIND will not be issuing replacements for lost or stolen badges.

WE WANT YOUR OPINION, PLEASE!Your feedback helps us plan for future conferences. After each breakout session, you will be emailed a one-minute recap survey. We would be so appreciative if you would give us your honest feedback. Thank you in advance!

PHOTO AND VIDEO POLICYRegistration and attendance at WIND events constitutes an agreement by the registrant for WIND’s use and distribution (both now and in the future) of attendees’ images or voices in photographs, videotapes, electronic reproductions, and audiotapes for WIND’s promotional use only. Please note that WIND does not audio or videotape workshops.

CHILD POLICYTo maintain a professional atmosphere, as well as for safety, children under the age of 16 years (including infants) are not permitted in educational programs or in the Expo Hall at any time. If child care is needed, contact the hotel concierge to make arrangements.

QUESTIONS OR CONCERNS?We are here to help! Please see the WIND Registration Desk duirng conerence hours if you have any questions or concerns, or email us at [email protected].

Stay Connected! Visit www.windnetwork.mobi for News and Updates!


CE CREDITS IN JUST A FEW EASY STEPS:

1. Visit the WIND CE Desk after acquiring WIND 2016 name badge and conference materials at registration check-in.

2. Pick up your official WIND CE Card. We will provide ONE certificate for the entity that you designate. Arrangements for additional CE reporting or certificates can be easily arranged with AE21.

3. Return your attendance card to the WIND CE Desk at conference conclusion. Failure to do so will result in no CE credit being awarded.

OFFERINGS AT WIND 2016WIND has applied for CE credits for the following states, professional associations, and bar associations. Please check with the CE Desk for a complete list of approvals.

State AdjustersAlabama (AL) Arkansas (AR) California (CA) Florida Adjuster 5 Hour Law/ Ethics Course Florida (FL)/Adjuster Florida (FL)/Agents Florida (FL)/P.A. Georgia (GA) Louisiana (LA) Mississippi (MS) North Carolina (NC) Texas (TX) Professional Organizations CPCU, RPA, CPA, ACAC-CIE, FL Contractors, FL Engineers, GA/TX Contractors, GA /TX Engineers

CertificationsWIND Appraiser Certification, WIND Appraiser Recertification, WIND Umpire CertificationWIND Umpire Recertification, NFIP Flood Adjuster Certification

State Bar AssociationsAlabama, Florida, Georgia, Louisiana, Mississippi North Carolina, Texas FOR MORE CE INFORMATIONWIND’s CE Provider: AE21 IncorporatedP.O. Box 719 • Lutz, FL 33548Phone: 800.820.4550 • Fax: 813.632.9377Email: [email protected]

CE Offerings at WIND 2016A Year’s Worth of CE Credits in Just 3 Days!

“The annual WIND Conference

offers MORE CE opportunities than nearly all the leading property

insurance claims conferences.

”


SUNDAY, JANUARY 31, 2016

6 - 7:30 pm WIND President’s Happy Hour Location: TBA

MONDAY, FEBRUARY 1, 2016

10 amWIND Golf Tournament at Waldorf AstoriaGolf Course

10am - 4pmWIND Blood DriveLocation: Duval Room

12 pmRegistration Open/CE Sign-upLocation: Floridian Foyer

12 - 2 pmBreakout Workshop Sessions

• Simsol (M1)Location: Salon G• Symbility (M2)Location: Salon F

• Xactimate (M3)Location: Salons H-I

2 - 4 pmBreakout Workshop Sessions

• Simsol (M4) Location: Salon G

• Symbility (M5)Location: Salon F

4 - 7 pm WIND Expo Hall OpenLocation: Bonnet Creek I-VI

5 - 7 pmWelcome Reception with ExhibitorsLocation: Bonnet Creek I-VISponsor:Duboff Law FirmDrink Ticket Sponsor:Marin, Eljaiek & Lopez, PL

6:30 pmExpo Raffle DrawingLocation: Bonnet Creek I-VI

TUESDAY, FEBRUARY 2, 2016

7:30 amWIND Registration Open/CE Sign-UpLocation: Floridian Foyer

7:30 - 8:30 amContinental BreakfastLocation: Floridian FoyerSponsor: Claims Magazine/PropertyCasualty360.com

8:30 -10 amGeneral Session/Keynote SpeakerHumorist at Law, Sean CarterLocation: Floridian Ballroom A-I

10 am - 3:30 pm WIND Expo Hall OpenLocation: Bonnet Creek I-VI

10 - 10:30 amNetworking BreakLocation: Expo HallSponsors: Berk Merchant & SimsBoehm Brown Harwood, PACharles R. Tutwiler & Associates Inc.

CONTINUED ON NEXT PAGE

Conference Daily Schedule“Content of programs, number of people who attend, variety of

professional disciplines represented are the reasons I attend WIND.”2015 attendee survey response


10:30 am - 12:15 pmBreakout Workshop Sessions

• Adjusting the Mediation (T1)Location: Hamilton/Indian River

• An Adjuster Is What An Adjuster Does (T2) Location: Dixie

• Florida Building Code 5th Edition Updates (T3)Location: Salon J

• Investigation of Claims Using Infrared (T4)Location: Salons K-L

• Southeast Property Insurance Fraud Litigation (T5)Location: Citrus/Collier

• The Anatomy of an Insurance Policy (T6)Location: Salons H-I

• Wind vs. Wave Action Damage to Structures (T7)Location: Flagler/Gilchrist

12:15 - 1:30 pmNetworking LunchLocation: Bonnet Creek VII-XIISponsors:Duboff Law FirmSimsol SoftwareTwenty First Century Engineering, Inc.

1:30 - 3:15 pmBreakout Workshop Sessions

• Are You Prepared? Depo and Trial (T8) Location: Salon J

• Contents: Loss Environments, Inventory & Repair (T9)Location: Salon G

• Defending Storm-Related Claims (T10)Location: Salons A-F

• Truth About Bad Faith and Extra Contractual Litigation (T11) Location: Citrus/Collier

• WIND Certified Umpire Certification (Part 1 of 2) (T12a)Location: Salons K-L

• WIND Certified Umpire Re-Certification (Part 1 of 2)(T13a)Location: Salons H-I

• Wind vs. Wave Action Damage to Structures (T14a)Location: Flagler/Gilchrist

3:15 -3:45 pmNetworking BreakLocation: Expo Hall


• CRN: The Three Most Feared Letters (T14)Location: Salon J

• Hail Damaged Assessment (T15)Location: Salons A-F

• Hijacked Claims (T16)Location: Salon G

• The Anatomy of an Insurance Policy (T17)Location: Flagler/Gilchrist

• Through the Crystal Ball/Pre-Suit Actions (T18)Location: Citrus/Collier

• WIND Certified Umpire Certification (Part 2 of 2) (T12b)Location: Salons K-L

• WIND Certified Umpire Re-Certification (Part 2 of 2) (T3b)Location: Salons H-I

5:30 pm - 7 pmWIND Expo Hall OpenLocation: Bonnet Creek I-VI

5:30 - 7 pmWIND Expo Networking ReceptionLocation: Bonnet Creek I-VISponsor:Morgan Law Group, PADrink Ticket Sponsor:Hudson & Calleja, LLC

6:30 pmExpo Raffle DrawingLocation: Bonnet Creek I-VI

Conference Daily Schedule “By bringing together all segments of the property insurance industry,

WIND 2016 develops and promotes a greater understanding of windstorm issues among property insurance claims professionals.”


WEDNESDAY, FEBRUARY 3, 2016

7:30 - 8 amContinental BreakfastLocation: Floridian FoyerSponsor:Casualty Adjuster & GuidesCLM/Claims Management Magazine

8 amWIND Registration Open/CE Sign-UpLocation: Floridian Foyer

8:15 - 10 amBreakout Workshop Sessions

• Claims for Lost Income (W1)Location: Salons H-I

• Florida Property Law Update (W2)Location: Salons K-L

• Flying High: Drones and Claims (W3)Location: Salons A-F

• Hail Damage Assessment (W4)Location: Salons J-K

• Storybook 101 (W5)Location: Salon J

10 - 10:30 amNetworking Break Location: Expo HallSponsors:Claims Consultant Group, LLCComplete General Contractors

10 am - 2 pmWIND Expo Hall OpenLocation: Bonnet Creek I-VI

10:30 am - 12:15 pmBreakout Workshop Sessions

• Adjusting the Mediation (W6)Location: Salons H-I

• Are You Prepared? Depo and Trial (W7)Location: Citrus/Collier

• Data Breaches: Preparing for Next Storm (W8)Location: Flagler/Gilchrist

• Gulf Coast Case Law Update (W9)Location: Salon G

• Investigation of Windstorm Claims Using Infrared (W10)Location: Salons J

• The Effect of Roof Shapes - Wind Damage (W11)Location: Salon K-L

• Truth About Bad Faith/Extra-Contractual Litigation (W12)Location: Hamilton/Indian River

12:15 - 1:30 pmNetworking LunchLocation: Bonnet Creek VII-XIISponsors:Jenkins RestorationStockham Law Group


• CSI: Hurricane Damage (W13)Location: Salon K-L

• Defending Storm-Related Claims (W14)Location: Salon G

• Lender Placed Insurance (W15)Location: Citrus/Collier

• Mass Disasters, Mass Actions, and the Media (W16)Location: Flagler/Gilchrist

• SE Property Insurance Fraud Litigation (W17)Location: Salon J

• WIND Certified Appraiser Certification (Part 1 of 2) (W18a)Location: Salons H-I

• WIND Certified Appraiser Re-Certification (Part 1 of 2 ) (W19a)Location: Salons Hamilton/River

3:15 - 3:45pmNetworking BreakLocation: Floridian Foyer

Conference Daily Schedule“Meeting others in our field and the exchange of ideas is

why I attend the annual WIND conference.” 2015 attendee survey response


• CRN: The Three Most Feared Letters in the Industry (W20)Location: Salon J

• Florida Building Code 5th Edition Updates (W21)Location: Salon G

• Gulf Coast Case Law Update (W22)Location: Citrus/Collier

• Preexisting Damages v. Damages - Covered Peril) (W23)Location: Salons K-L

• Storybook 101 (W24)Location: Flagler/Gilchrist

• WIND Certified Appraiser Certification (Part 2 of 2) (W18b)Location: Salons H-I

• WIND Certified Appraiser Re-Certification (Part 2 of 2 ) (W19b)Location: Salons Hamilton/River

6 - 9:30pmCasino Night/Theme PartyLocation: Floridian A-ISponsors:EFI GlobalMerlin Law Group, PAThe CSI Group, LLCThe Strems Law Firm, PA

THURSDAY, FEBRUARY 4, 20168 - 8:30 amContinental BreakfastLocation: Floridian FoyerSponsor: Southeast Law Group, PA

8:30 - 10:15 amBreakout Workshop Sessions

• Florida Property Law Update (TH1)Location: Salons A-C

•Mass Disasters, Mass Actions, and the Media (TH2)Location: Salon F

8:30am - 12:30pmBreakout Workshop Sessions

•WIND Appraiser Certification Double Session (Part 1& 2) (TH3)Location: Salon G

8:30 am - 5 pmBreakout Workshop Sessions

• NFIP Adjuster Flood Certification (TH4)Location: Salons H-I

12:30 pmConference Conclusion

DISCLAIMER Hotel meeting room locations are subject to change. Visit www.windnetwork.mobi for the latest news and udpates.

PLEASE NOTE ABSOULTELY NO audio or videotaping of educational sessions or any portion of the WIND Conference is permitted!


Conference Daily Schedule Save The Date!

18th Annual Windstorm Insurance ConferenceJanuary 29 - February 2, 2017

Renaissance Orlando Sea World

Save the Date!WIND 2017

January 29 - February 2, 2017Renaissance Orlando Sea World!


Visit and Win in the WIND 2016 Expo Hall

MONDAY, FEBRUARY 1, 2016

Expo Hall Hours4 - 7 pm

Expo Raffle Drawing6:30 pm

The exhibition hours take place during early registration and the evening’s Welcome Reception. Bars will be set up and food will be served offering attendees and vendors an opportunity to network during the reception.

TUESDAY, FEBRUARY 2, 2016

Expo Hall Hours10 am - 3:30 pm 5:30 pm - 7 pm

Expo Raffle Drawing6:30 pm

The exhibition hours take place during themorning break, lunch, late afternoon, and the evening’s Expo Reception. Attendees and vendors will have an opportunity to network while enjoying libations and hors d’oeuves during the reception.

WEDNESDAY, FEBRUARY 3, 2016

Expo Hall Hours10 am - 2 pm

Hours are during breakfast, morning break, and the networking lunch.

Learn About Vendor Products and Services Win Great Prizes Just By Stopping By to Visit!


Sean CarterTuesday, February 2, 20168:30am

Comedic Professional Education with Humorist Sean Carter

Sean Carter graduated from Harvard Law School in 1992. His ten years of legal practice focused on corporate securities and mergers and acquisitions. During this time, he repre-sented such clients as GNC, Experian, The Boston Beer Company, Homeside Lending, Safelite Auto Glass, J. Crew, and many others. Most recently, he served as in-house counsel to a publicly-traded finance company.

In 2002, Mr. Carter left the practice of law to pursue a career as the country’s foremost Humorist at Law. Since then, Mr. Carter has crisscrossed the country delivering more than 500 comedic professional educational semi-nars for more than 250 organizations in three dozen states.

Mr. Carter is the author of the first-ever comedic legal treatise: If It Does Not Fit, Must You Acquit?: Your Humorous Guide to the Law. His syndicated legal humor column has appeared in general circulation newspapers in more than 30 states and his weekly humor column for lawyers appeared in the ABA e-Report from 2003 to 2006. He lives in Mesa, Ari-zona with his wife and four sons.

Note: Mr. Carter’s presentation has been ap-plied for Ethics continuing education credits.

Prepare to Be Entertained!

Warning! You will laugh out loud! Watch his videos and learn more at

www.lawhumorist.com

Tuesday, February 2, 2016 at 8:30 am

Be Prepared To Laugh With HumoristSean Carter

Ethics CE credits have been applied for this session.

Tuesday, February 2, 2016 at 8:30 am


Hilton Bonnet Creek Guests Receive:

EXCLUSIVE Walt Disney World discountsFREE self-parking

FREE internet in room and public spacesDISCOUNT of 10 percent at hotel outlets

Registered Guests: Don’t Miss Your Exclusive Hotel Discounts!


WIND Conference Hotel Located Just Two Miles From Orlando Parks

Exclusive WIND Conference Attendee Park Discount Tickets

WIND 2016 attendees, as well as those friends and family members that are traveling with them, are eligible to

individually purchase specially priced Disney tickets, including pre and post conference stays.

Check Out These Exclusive Savings for WIND 2016 Attendees:• Savings of 10% on our Full-Multi-Day (2 days or longer) Tickets and include one (1) complimentary admission

to an additional Disney Experience at any one (1) of the following (additional details are listed on the website)

• Disney’s Typhoon Lagoon Water Park

• Disney’s Blizzard Beach Water Park• ESPN Wide World of Sports Complex

• Disney’s Winter Summerland or Disney’s Fantasia Gardens Miniature Golf Courses (before 4 p.m.)

• A round of golf at Disney’s Oak Trail Golf Course, the 9-hole walking course

• Special savings on partial-day tickets, After 2 pm and After 4 pm tickets, exclusive for WIND attendees.

WIND 2016 Disney Website:http://www.mydisneymeetings.com/WINAC2016

Exclusive Disney Discounts for WIND 2016 Attendees


Don’t Miss the Networking Events

PRESIDENT’S HAPPY HOUR RECEPTIONSUNDAY, JANUARY 31, 20166 - 7:30 PM Join the WIND President and Board for aninformal get-together to kick off the start of the conference.

WELCOME NETWORKING RECEPTIONMONDAY, FEBRUARY1, 20165:30 - 7 PMThis event, featuring cocktails and light appetizers, is always a popular gathering that is held during early registration hours. Bars serving cocktails will be open to attendees and passed hors d’oeuvres will be served in the WIND Expo Hall.

EXPO NETWORKING RECEPTIONTUESDAY, FEBRUARY 2, 20165:30 - 7 PMMingle among our vendors while getting to know more about their industry products and services. Attendees will network with hundreds of indus-try professionals among bars serving cocktails and passed hors d’oeuvres in the WIND Expo Hall.

CASINO NIGHT/THEME PARTYWEDNESDAY, FEBRUARY 3, 20166 - 9:30 PM Guests will be given special vouchers for gambling chips to try their luck at a variety of casino games: Black Jack, Texas Hold’Em poker, Roulette, Craps, Big Wheel, and Chuck-a-Luck. Lots of great prizes and a grand-prize weekend getaway to the Smokey Mountains will be awarded.

The evening receptions offer prime networking opportunities to meet and greet old and new acquaintances and colleagues.

Four Nightly Evening Receptions

Stay Connected! Visit www.windnetwork.mobi

for News and Updates!

WIND APPRAISER CERTIFICATION PROGRAM® A training program for property insurance appraisers.The WIND Certified Appraiser Program® seeks to enhance the professionalism and ethics of property insurance appraisers. Upon completion of the four-hour program, professionals further their credentials by becoming a WIND Certified Appraiser® by successfully meeting the strict guidelines and criteria established by WIND. A list of current WIND Certified Appraisers® can be viewed online at www.windnetwork.com

WIND Appraiser Certification Class Times:Wednesday, February 3, 2016, 1:30 - 5:30 pmThursday, February 4, 2016, 8:30 am - 12:30 pm

WIND Appraiser Recertification Class TimesWednesday, February 3, 2016, 1:30 - 5:30 pm

WIND UMPIRE CERTIFICATION PROGRAM® A training program for property insurance umpires.The WIND Umpire Certification Program is the first curriculum devoted to training professionals who serve as umpires in property insurance appraisals. The program is a valuable tool for those wanting to further their understanding of the appraisal process. Upon completion of the four-hour program, professionals further their credentials by becoming a WIND Certified Umpire® by successfully meeting the strict guidelines and criteria established by WIND and being listed in the WIND Umpire Directory.®

WIND Umpire Certification Class TimesTuesday, February 2, 1:30 - 5:30 pm

WIND Umpire Recertification Class TimesTuesday, February 2, 1:30 - 5:30 pm

WIND UMPIRE DIRECTORY®

An online directory of professionals who have successfully completed the four-hour WIND Umpire Certification Program® and met the guidelines and criteria established by WIND. Apply at www.windnetwork.com

WIND DESIGNATION PROGRAMThe WIND Professional Designation Program includes two levels of designations: the Windstorm Insurance Network Associate (WIND-A) and Windstorm Insurance Network Fellow (WIND-F). Both designations recognize individuals who demonstrate a dedication to ongoing education in their respective occupations. Apply at www.windnetwork.com

Apply Today! Become a WIND FELLOW or WIND ASSOCIATE

The WIND Professional Designation

Program recognizes individuals that dem-

onstrate professionalism and technical

knowledge in the field of property and

windstorm insurance claims. The program

is not a certification class, but rather a

distinct credential process for windstorm

insurance claims professionals.


WIND OFFICERSPresidentJon DoanClaims Consultants Group

First Vice PresidentCurtis Hutchens, EsquireSalmon & Dulberg Dispute Resolution

Second Vice PresidentSusan B. Harwood, EsquireBoehm Brown Harwood, P.A.

SecretaryMichael Ruskin Disaster Pro Consulting, Inc.

TreasurerDavid Cowheard, CPACowheard, Singer and Company, P.A.

Executive DirectorMichelle Griffin Windstorm Insurance Network, Inc.

WIND DIRECTORSCharlie BakerPeninsula Insurance Bureau

Christina May Bolin, Esquire Alford Bolin, LLC

Matthew R. Danahy, EsquireDanahy & Murray, P.A

Mary Fortson, EsquireMerlin Law Group

Kenneth Gilvary, P.E. Haag Engineering

Lenox L. Godfrey, CPCU, AIC(Immediate Past President) Florida Insurance Guaranty Association

Dan LubyPrecision Advisors, LLC

Peter KapasOnsite Claims Service Inc.

Stephen Pate, Esquire Norton, Rose, Fullbright

Melissa Sims, Esquire Berk, Merchant & Sims, PLC

Richard Tutwiler, P.C.L.S. Charles R. Tutwiler & Associates, Inc.

John (Jay) Voelpel, IV CJW & Associates, Inc.

CONFERENCE COMMITTEECo-Chair: Soobadra Gauthier, EsquireSoutheast Law Group

Co-Chair: Rick TutwilerCharles R. Tutwiler & Associates, Inc.

Christina Bolin, EsquireAlford Bolin, LLC

Charlie BakerPeninsula Insurance Bureau

Mary Fortson, EsquireMerlin Law Group

Kenneth Gilvary, P.E.Haag Engineering

Janice Kelly, EsquireSoutheast Law Group

Patrick McCrinkASI Insurance

Ralph Peck, P.E.Halliwell Engineering Wayne Taylor, EsquireMozley, Finlayson & Loggins LLP

John VoelpelVoelpel Claim Service

WIND MEETING PLANNERMeeting Management Group

WIND GOLF TOURNAMENT COORDINATORSJason Hisey, HISITory Morton, DONAN

We Are Glad You are Here at WIND 2016!

17th annual | february 1 - 4, 2016 windstorm … · 2016 show guide 17th annual | february 1 - 4,...

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