179360548 erp test bank docx

8/10/2019 179360548 ERP Test Bank Docx

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TRUE/FALSE

1. One of the four functional areas of operation is Human Resources (HR).

ANS: T

2. Historically, usinesses ha!e ha" or#ani$ational structures that separate" the functional areas, utusiness schools ha!e not een or#ani$e" li%e that.

ANS: &

'. nformation systems that are "esi#ne" so functional areas share "ata are calle" inte#rate" informationsystems.

ANS: T

. The functional area of Supply *hain +ana#ement (S*+) sets prices.

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. Sales forecasts are historical recor"s of sales.

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-. Accounts recei!ale are recor"e" y the Human Resources "epartment (HR).

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. The usiness function of #o!ernment compliance falls un"er the Supply *hain +ana#ement functionalarea of operation.

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/. The usiness process of *ash &lo0 +ana#ement is han"le" un"er the Accountin# an" &inance functionalarea of operation.

ANS: T

. hen manufacturin# runs out of ra0 materials, it3s %no0n as a stoc%out.

ANS: T

14. To a!oi" stoc%outs, manufacturers mi#ht carry e5tra ra0 materials. This e5cess is %no0n as safety stoc%.

ANS: T

1. The comple5 har"0are an" soft0are that #oes into an 6R7 system 0as not a!ailale until the 14s.

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2. The capailities of computer har"0are "oulin# e!ery 1/ months is %no0n as 8ates3 9a0.

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ANS: &

'. Scalaility refers to a piece of euipment3s capacity ein# e5cee"e" an" that capacity ein# e5pan"e" ya""in# ne0 har"0are.

ANS: T

. The soft0are that hol"s "ata in an or#ani$e" fashion is %no0n as a "ataase mana#ement system, or a;ect in!ol!e" "e!elopin# a materials an" lo#istics mana#ement system for *.

ANS: T

. SA7 e5pan"e" into international mar%ets ut %ept the soft0are in a sin#le lan#ua#e, 8erman, an" a sin#lecurrency, the 6uro.

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14. SA73s R?' can only run on mainframe computers.

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11. Ol" systems are %no0n as le#acy systems.

ANS: T

12. Open architecture is "efine" as allo0in# thir"=party soft0are !en"ors to 0rite soft0are to inte#rate 0iththe main pac%a#e, such as SA73s R?'.

ANS: T

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1'. The Oracle corporation e#an sellin# 6R7 soft0are@ they recently acuire" a firm %no0n for its "ataasemana#ement systems.

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1. ;efinin# the "ollar limits on transactions in the SA7 R?' system is %no0n as limitin# the tolerance

#roups.

ANS: T

1. R?'3s "esi#n incorporates est practices, 0hich means the "esi#ners ha!e chosen the est, most efficient0ay in 0hich a usiness process shoul" e han"le".

ANS: T

1-. One enefit of 6R7 systems is the elimination of up"atin# an" repairin# many separate computer systems.

ANS: T

1. A lar#e company mi#ht spent 1 million on 6R7 implementation, 0hich inclu"es soft0are an" trainin#.

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1/. Not e!ery company is suite" to 6R7 systems.

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1. SA73s internal pro#rammin# lan#ua#e is !isual asic.

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24. The return on in!estment (RO) is an assessment of an in!estment3s pro>ect3s !alue that is calculate" y"i!i"in# the !alue of the pro>ect3s enefits y the !alue of the pro>ect3s cost.

ANS: T

22. n"i!i"ual information systems for each functional area in a company are %no0n as silos.

ANS: T

2'. Silos of information are also %no0n as sto!epipes.

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2. The most current !ersion of SA73s soft0are is %no0n as R?'.

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2. The most current !ersion of SA73s soft0are is %no0n as SA7 6R7.

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ANS: T

1. n SA7 R?', relati!ely permanent "ata aout customers is %ept in the *ustomer +aster ;ata tale.

ANS: T

2. n SA7 R?', relati!ely permanent "ata aout in!entory is %ept in the +aterial +aster ;ata tale.

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'. n SA7 R?', relati!ely permanent "ata in the +aterial +aster ;ata tale is a!ailale to only one mo"ule,the +aterials +ana#ement mo"ule.

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. n SA7 R?', relati!ely permanent "ata aout customers in the *ustomer +aster ;ata tale is a!ailale toonly the Sales an" ;istriution mo"ule.

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. SA7 R?'3s system allo0s one to #roup customers, 0hich is commonly %no0n as an Bor#ani$ationalstructureB.

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-. n SA7 R?', the lin%e" set of "ocument numers is calle" the B"ocument flo0B.

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. n SA7 R?' the electronic e!i"ence of a transaction is calle" a "ocument.

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/. The first step in the SA7 6R7 sales an" "istriution process is the Sales Or"er 7rocessin# step.

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. 7ricin# cannot e set or confi#ure" in the SA7 6R7 system.

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14. 7ricin# can e set usin# con"ition techniues.

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11. *R+ soft0are stan"s for *ustom Resource +ana#ement. This is a speciali$e" type of 6R7.

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12. 8loal AT7 allo0s for searchin# of a particular pro"uct at multiple plants 0orl"0i"e.

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ANS: T

1'. Returne" pro"ucts to a company are processe" more efficiently if the customer first calls for a R+A.

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1. An inuiry in the SA7 6R7 system occurs in the ;eli!ery step of the Sales an" ;istriution cycle.

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1. n the SA7 6R7 system, "eli!ery means releasin# the "ocuments that the 0arehouse uses to pic%, pac%,an" ship or"ers, rather than the tra"itional "efinition of transferrin# #oo"s.

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1-. The 7O Numer is a numer assi#ne" y &itter Snac%er to trac% or"ers in the SA7 6R7 system.

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1. ith on="eman" *R+, the soft0are an" computer euipment resi"e 0ith the *R+ pro!i"er@ it is notinstalle" in=house.

ANS: T1. 8oo" pro"uction "ecisions can e ma"e %no0in# only the current le!el of finishe" #oo"s in!entory.

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2. 7ro"uction planners a##re#ate pro"ucts into pro"uct #roups to ma%e forecasts an" plans more accurate.

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'. The Sales an" Operations 7lannin# process is use" to comine the sales forecast 0ith capacityinformation to "etermine a pro"uction plan for finishe" #oo"s.

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. ;eman" +ana#ement in the SA7 R?' system is the process 0here sales forecasts are a">uste" toincorporate the impact of mar%etin# initiati!es.

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. The +R7 process "etermines the sche"ule of finishe" #oo"s pro"uction.

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-. Supply *hain +ana#ement is as much an approach to "oin# usiness 0ith suppliers as it is a technolo#y.

ANS: T

. n a tra"itional supply chain, "eman" information is transmitte" rapi"ly to all memers of the supplychain.

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/. 6R7 systems are necessary to implement #oo" supply chain mana#ement.

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. The percenta#e of the or"er that the supplier pro!i"es in the first shipment is %no0n as the first=rate.

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14. +a%e to or"er items are pro"uce" to fill customer3s reuests.

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11. The cost it normally ta%es to manufacture a pro"uct, 0hich is usually "eri!e" from historical "ata an" anychan#es that ha!e occurre" since then, is %no0n as a structure" cost.

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12. Rou#h=cut plannin# is a common term in manufacturin# for a##re#ate plannin#.

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1'. The pro"uction plan for all finishe" #oo"s is %no0n as the +7S, or the master pro"uction sche"ule.

ANS: T

1. Another term for the recipe of a pro"uct is the ill of materials.

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1. 9ea" times an" lot si$in# help a company "etermine the transfer of #oo"s to the customer.

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1-.


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1. The initial fill rate measures the time nee"e" for the supplier to fill the or"er.

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1. An income statement sho0s a companyCs profit or loss in a perio".

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2. hen a company has an 6R7 system it no lon#er nee"s a #eneral le"#er.

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'. hen a company has an 6R7 system the #eneral le"#er is maintaine" y the 6R7 system.

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. The SA7 6R7 system has a mo"ule calle" Accountin# an" &inance.

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. n SA7 6R7 access to #eneral le"#er accounts is sprea" o!er many mo"ules.

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-. n a manufacture" item, the cost of heatin# the plant 0oul" e consi"ere" part of the itemCs ra0 materials.

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. n a manufacture" item, the cost of heatin# the plant 0oul" e consi"ere" part of the itemCs o!erhea".

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/. Dsin# stan"ar" costs to accumulate manufacturin# costs means that the company "oes not ha!e to %eeptrac% of actual manufacturin# costs.

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. Acti!ity ase" costin# is a 0ay of treatin# o!erhea" costs more li%e "irect costs.

ANS: T

14. Acti!ity ase" costin# means %eepin# trac% of instances of acti!ities as 0ell as their costs.

ANS: T

11. Ha!in# 6R7 0ill let a company use more cost allocation ases.

ANS: T

12. Ha!in# 6R7 0ill reuire a company to restrict the numer of cost allocation ases.

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ANS: &

1'. n an 6R7 system, "ata "oes notflo0 from one mo"ule to another.

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1. n SA7 6R7 an e!entCs B"ocument flo0B can e accesse" from any SA7 6R7 screen.

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1. SA7 6R7Cs mana#ement reportin# tools use "ata in "ata 0arehouses.

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1-. The capaility of !ie0in# summary information an" then ein# ale to loo% at "etails ehin" thesummary is %no0n as "ata minin#.

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1. The DS *on#ress passe" the Saranes=O5ley Act of 2442 in response to the frau" an" ause in the 6nroncollapse.

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1/. An 6R7 system coul" ha!e pre!ente" all frau" at 6nron.

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1. t3s !ery easy to "elete items in the 6R7 system.

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24. Dser authori$ations help pre!ent frau" an" ause y employees payin# fictitious !en"ors.

ANS: T

21. Tolerance #roups allo0 for limitin# the authority of employees o!er certain amounts of transactions.

ANS: T

2-. Another name for an income statement is a profit an" loss statement.

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2. n an 6R7 system, the alance sheet an" 7E9 statements are "ataase reports.

ANS: T

2/. +ana#erial accountin# "eals 0ith "eterminin# the costs an" profitaility of the company3s acti!ities.

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ANS: T

2. n the SA7 6R7 system, inputs to the #eneral le"#er occur simultaneously 0ith input of usinesstransactions to the !arious mo"ules.

ANS: T

'2. The %ey feature of any 6R7 system is the aility to "rill "o0n from a report to the source "ocuments(transactions) that create" it.

ANS: T1. The tas%s associate" 0ith mana#in# a companyCs 0or%force is no0 %no0n as human capital mana#ement

or H*+.

ANS: T

2. The responsiilities of an HR "epartment inclu"e manufacturin# of #oo"s an" purchasin# ra0 materials.

ANS: &

'. Hirin# costs for an employee can reach as hi#h as 4,444.

ANS: T

. Saermetrics is the statistical techniue that uni!ersities use to accept stu"ents into their colle#epro#rams.

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. Succession plannin# shoul" e performe" on e!ery employee in the company.

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1. Any astract representation of a process is %no0n as a process mo"el.

ANS: T

2. A #raphical representation of the mo!ement or flo0 of concrete or astract items is a sprea"sheet.

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'. The term process mappin# is use" interchan#ealy 0ith flo0chartin#.

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. An assessment of "isparities et0een an or#ani$ationCs current situation an" its lon#=term #oals is %no0nas a s0imlane assessment.

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ANS: &

. 7rocess oun"aries "efine 0hich acti!ities are to e inclu"e" in the process.

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-. 6R7 soft0are such as SA7 has many usiness applications ut none of them support usiness processes.

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. n flo0chart analysis, each acti!ity in the process is analy$e" for the !alue it a""s to the pro"uct orser!ice.

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/. ;ynamic process mo"elin# ta%es a asic process flo0chart an" puts it into motion usin# computersimulation.

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. Soft0are pro#rams that automate the e5ecution of usiness processes an" a""ress all aspects of theprocess are calle" 6R7 i$ar"s.

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14. Or#ani$ational chan#e mana#ement is a tri!ial part of the implementation process.

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1. 6; cannot e performe" on the nternet.

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2. nternet ase" procurement inclu"es tra"e e5chan#es amon# companies competin# for the same mar%et.

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'. ;ynamic pricin# is enalin# more mi""lemen to #et >os facilitatin# uyin# an" sellin# of #oo"s on thenternet.

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. To e connecte" any time from any place to the ac%=office system can pro!i"e a competiti!e a"!anta#e.

ANS: T

. A company that pro!i"es the mana#ement of applications for a company o!er a net0or% is calle" a


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-. AS7s are e5perts in "eli!erin# S applications.

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. A portal is a customi$e" e site that ser!es as a home ase for in"i!i"ual 0or%ers.

ANS: T

/. e ser!ices are shops on the nternet 0here consumers can uy a !ariety of items.

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. F+9 is similar to HT+9 in that it only "escries the "isplay of the information on a 0e pa#e.

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14. An R&; is a small ta# that inclu"es a microprocessor an" an antenna.

ANS: T

11. The est 0ay for a uni!ersity to run a lar#e 6R7 pac%a#e li%e SA7 for e"ucation purposes only (i.e.teachin# in the classroom an" las) 0oul" e to run an AS7.

ANS: T

MULTIPLE CHOICE

1. hich of the follo0in# is a functional area of operationGa. 7ac%a#in# c. Shippin#b. Supply Chain Management ".


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c. Accountin# an" &inance

ANS: 6

. nformation systems that can e "esi#ne" so that functional areas of operation share "ata are calle":a. Integ$ate# in%$matin !y!tem! c. Non=mi""le0are information systems

. *omplete information systems ". 9in%e" information systems

ANS: A

-. Analyses that attempt to pre"ict the future sales of a pro"uct are calle":a. Sale! %$e"a!t! c. Sales "i!in#. Sales "i!inin# ". Sales "eri!in#

ANS: A

. hich of the follo0in# is an input to the +ar%etin# an" Sales functional areaGa. 7ro"uction plans ". Pe$'unit "!t. Ra0 material or"ers ". Accounts payale "ata

ANS: *

/. hich of the follo0in# outputs 0oul" emer#e from the Accountin# an" &inance functional areaGa. 7ac%a#in# or"ers c. Re#ulation compliance. Sales strate#y #. Finan"ial $ep$t!

ANS: ;

. hen purchasin# a computer, the functional area responsile for han"lin# the financial help forpurchasin# that computer isa. +ar%etin# an" Sales c. Supply *hain +ana#ementb. A""unting an# Finan"e ". Human Resources

ANS: ect3s !alue is calculate" y the:a. ;KT ". ROI. 7+T ". 77T

ANS: *

1/. ect System

ANS: A

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2-. hat are soft0are that enales systems to e5chan#e "ata 0ithout complicate" soft0are lin%sGa. A


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. n SA7 6R7, the history of a transaction (such as a sales or"er) can e researche" y loo%in# at its .a. Trail mi5 ". +aterial +aster ;ata. Transaction in"e5 e. Sales +aster ;atac. "ument %l-

ANS: *

/. hat %in" of soft0are can #i!e top mana#ement an o!er!ie0 of a companyCs complete relationship 0ith acustomerGa. One to One +ar%etin# Soft0are. Open Relationship Soft0arec. ;enouement Soft0are". Cu!tme$ Relatin!hip Management S%t-a$ee. Supply *hain +ana#ement Soft0are

ANS: ;

. n the sales or"er process, there is a numer use" in the SA7 6R7 sales or"er that in a paper process0oul" e pre=printe" on the sales "ocument, usually in seuential numer or"er. t3s assi#ne" y thecustomer to the sales or"er. hat is this numerGa. *ustomer ; c. +aterial Numer . Pu$"ha!e O$#e$ 3umbe$ ".


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1. n *R+, the soft0are an" euipment resi"e 0ith the *R+ pro!i"er@ it is not installe" in=house.a. al%=up c. nternetb. On'#eman# ". 6R7

ANS:

179360548 erp test bank docx

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