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RSPO Secretariat Sdn BhdUnit A-37-L, Level 37, Tower AMenara UOA, Bangsar. N'5 Jln Bangsar Utama 159OOO. KUALA LUMPUR. MALAYSIA

January 2oth, 2oL5

Attention to Mr. Ravin KRISHNAN Complaints Coordinator

Subject: Appeal by Ferrero on the complaint against Casino Group.

Dear Mr. Krishnan,

Following your letter on January Lgth, 2015 please find below the mains commitments for Casinoproducts about palm oil. These commitments have been built in collaboration with TFT. CasinoGroup has also a partnership with Goodplanet and launched a campaign on responsibleconsumption.

o Get transparency of palm oil used, by identifying, initially, the refining or the tradingcompany in order to have, in the end, the visibility of our supply chain till the palmplantation. We are going to send, this year, a questionnaire about that to our suppliersconcerned.

e Communicate transparently with stakeholders: release an annual report with KPls.o Source a responsible palm oil without impact on the forest that is to say from plantations

whose growing meets the High Conservation Value forests, High Carbon Stock forests andpeatlands.

r ln the ACOP 201.4 reporting form, we have underlined the time-bound plan :o Using, for own brand products, 100% RSPO certified oil palm from any supply chain

oPtion,o Using, for own brand products, 100% RSPO certified oil palm from physical supply

chains (ldentity Preserved, Segregated and/or Mass Balance).

r Casino in 2O74 has launched a French information campaign on responsible consumptionwith Goodplanet. Some brochures were distributed to customers and a website(www.choisircaeir.com/HU|LE DE PALME) was created and promotes the use ofsustainable palm oil.

Sige Social : 58-60, avenue Klber751 16 Paris

Tl : + 33 (0)l 61 44 70 00Fax: 4 33 (0)l 61 44 70 0lSocit par Actions Simplifieau capital de 945 000 428 269 lO4 R.C.S. Paris

w.emc.groupe-cino.f r

Philippe IMBERT