14:30 The role of the FM in smart buildingsPeter Brogan, BIFM

Peter Brogan , Head of Research and InsightBIFM

The changing World of FM

FM is facing major challenges

Increasingly complex and demanding work

Too few professionals with the right skills

Cost saver not value creator perception

Skills shortage as experienced professionals leave

Data driven innovation

Artificial Intelligence uncertainty and impact

Need for improved productivity

New players entering the workplace space

culture(and behaviour

and values)

Enablingtech

Physicalworkspace

The three overlapping components of Workplace

Insights challenge

Providing insight and data on the value and contribution of FM to help the focus on value not price

Developing research to show the contribution of FM to productivity and performance to help them exert real influence

Developing tools and information to raise the status of FMs and make it a career of choice

Drawing on innovation outside FM to route map approaches for FMs to help drive performance in their business and improve client service

Empowering FMs to take the next step in their career through better access to information, training and qualifications via our Academy

Increasing interaction and influence into government, including on Apprenticeships, skills and training

Research: The Key pillars of activity to date

Research around the ‘W’ word

https://www.bifm.org.uk/bifm/about/bifmchange

Wild Orange Media@AllisterF

Internet of Things for Facilities Management Guidance NoteDownload fromhttps://www.bifm.org.uk/bifm/knowledge/GuidanceNotes

FM as we know it won’t exist in the future – it will be disrupted by new

technology.

FM will be about data science and

analytics – involving fewer people

FM will become less relevant – it will

become de-skilled and marginalised

FM will be broadly the same as it is

now – but with more technology.

View of the FuturePessimistic Optimistic

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Wild Orange Media@AllisterF

“FM will be disrupted beyond recognition. Spaces will self-manage. self-clean and self-report. Routine maintenance will be fully automated and the people the facility exists to serve will have immediate, frictionless abilities to instantly redefine it for their unique needs.

“Anyone who still believes that FM will be the same industry, but maybe with a few more screens screwed on the wall, is dangerously out-of-touch.”

BECOMING IWFM

• 12 NOVEMBER 2018 We legally become The Institute of Workplace and Facilities Management trading as the British Institute of Facilities Management

• 19 NOVEMBER 2018We officially launch our new look, new brand and new website

• STAY INFORMEDView latest updates and Q&A at:www.bifm.org.uk/namechange

• CONTACTcommunications@bifm.org.uk

BE THECHANGE

Any questions?

Thank You