14-25 nsc asst
TRANSCRIPT
OPEN POSITION
Job TitleNSC Asst (part-time)
DepartmentNetwork Surveillance Center
HoursSaturday and Sunday, 9 am – 5 pm, with possibility of helping on other shifts as needed.
Pay StatusNon-exempt
Req #14-25
Date Posted7/1/2014
Reports To: Cassie Baldwin, Contact Center Manager
RESPONSIBILITIES
Essential Duties and Responsibilities Maintains basic network operations and provides assistance to the network administrator. Performs network troubleshooting to isolate and diagnose common network problems. Provides users with network technical support. Assists users with firewall modifications and applications. Responds to needs and questions of users concerning their access of network resources. Monitors routers, switches and other equipment to minimize network downtime. Tests necessary software and hardware. Contacts customers regarding issues or problems with their networks.
QUALIFICATIONS Associate's degree (A. A.) or equivalent from two-year college or technical school
preferred; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Knowledge of Microsoft Access, Excel, PowerPoint & Word software. Strong customer service and problem-solving skills.
To apply, please contact Amy Preator, Human Resources, Ext. 3533 or [email protected]. Bids for this position will not guarantee that the employee will be interviewed or selected, but will be considered as an indication of interest by the employee. SDN will recruit, hire, assign and promote employees on the basis of their qualifications and without regard to race, creed, color, age, sex, religion, national origin, marital status, disability, or other legally protected status. It is also our policy to employ and advance disabled veterans and Vietnam Era veterans.