12 days of holiday project pains
TRANSCRIPT
12 Days of Holiday Project Pains
QTY: ??????????????????????????
TO:
FROM:
Project people
everywhere
12 Days of Holiday Project Pains
On the first day of Christmas my client gave to me:
A product spec with no quantity.
PRODUCT SPECIFICATION
ACME CO.
QTY: ???
QTY: ??????????????????????????
On the second day of Christmas my client gave to me:
Two different due dates
1
8
15
22
29
2
9
16
23
30
3
10
17
24
31
4
11
18
25
5
12
19
26
6
13
20
27
7
14
21
28
DECEMBER
QTY: ??????????????????????????
..and a product spec with no quantity.
QTY: ??????????????????????????
On the third day of Christmas my client gave to me:
Three missing emails
SEARCH Acme Co Product Requirements
! Email not found!Try contacting the sender.
QTY:?!??!?!?!?!?!?!?!?!?!?!?!?!?!?
Two different due dates
1
8
15
22
29
2
9
16
23
30
3
10
17
24
31
4
11
18
25
5
12
19
26
6
13
20
27
7
14
21
28
DECEMBER
QTY:?!??!?!?!?!?!?!?!?!?!?!?!?!?!?
12 Days of Holiday Project Pains
QTY: ??????????????????????????
..and a product spec with no quantity.
12 Days of Holiday Project Pains
On the fourth day of Christmas my client gave to me:
Four emergency conference callsQTY: ??????????????????????????
PANIC PANIC PANIC PANIC
Three missing emails
SEARCH Acme Co Point of Contact
Email not found!Try contacting the sender.!
QTY: ??????????????????????????
Three missing emails
1
8
15
22
29
2
9
16
23
30
3
10
17
24
31
4
11
18
25
5
12
19
26
6
13
20
27
7
14
21
28
DECEMBER
Two different due dates
QTY: ??????????????????????????
QTY:?!??!?!?!?!?!?!?!?!?!?!?!?!?!?
..and a product spec with no quantity!
Two different due dates
On the fi�h day of Christmas my client gave to me:
FIVE POINTS OF CONTACT!QTY:?!??!?!?!?!?!?!?!?!?!?!?!?!?!?
20 24
Four emergency conference calls
Three missing emails
Two different due dates
And a product spec with no quantity!
QTY: ??????????????????????????
PANIC PANIC PANIC PANIC
SEARCH Acme Co Point of Contact
Email not found!Try contacting the sender.!
QTY: ???
SEARCH Acme Co Point of Contact
Email not found!Try contacting the sender.!
SEARCH Acme Co Point of Contact
Email not found!Try contacting the sender.!
On the sixth day of Christmas my client gave to me:
Six lost attachments
QTY:?!??!?!?!?!?!?!?!?!?!?!?!?!?!?
!Attachment “Acme Co Budget Approval.doc”and 5 others no longer exist.
Would you like to remove them from the list?
Yes No
QTY: ???
Five points of contact
Four emergency conference calls
Three dra�ed but unsent emails
Two different due dates
and a product spec with no quantity!
QTY:?!??!?!?!?!?!?!?!?!?!?!?!?!?!?
PANIC PANIC PANIC PANIC
20 24
“Oh, I Though I Sent this”
On the seventh day of Christmasmy client gave to me:
Seven wrong inventories
Six lost attachments
Five points of contact
Four emergency conference calls
Three concerned emails
Two different due dates
..and a product spec with no quantity!
! Attachment “Acme Co Budget Approval.doc”
and 5 others no longer exist. Would you like to remove them from the list?
YesNo
PANIC
PANIC
PANIC
PANIC
“HEY, WE HAVEN’T HEARD FROM YOU ABOUT..”
20 24 QTY: ???
On the eighth day of Christmasmy client gave to me:
Eight rejected invoicesINV. #1
$$$TOTAL:
$$$TOTAL: $$$TOTAL:
INV. #1
$$$TOTAL:
INV. #5
$$$TOTAL:$$$TOTAL: $$$TOTAL:
INV. #1
$$$TOTAL:
INV. #6
$$$TOTAL:$$$TOTAL: $$$TOTAL:
INV. #1
$$$TOTAL:
INV. #7
$$$TOTAL:$$$TOTAL: $$$TOTAL:
INV. #1
$$$TOTAL:
INV. #8
$$$TOTAL:
INV. #2
$$$TOTAL:
INV. #3
$$$TOTAL:
INV. #4
$$$TOTAL:
QTY: ???
“WHERE THE HECK IS
THE PRODUCT?!”
! Attachment “Acme Co Budget Approval.doc”
and 5 others no longer exist. Would you like to remove them from the list?
YesNo
PANIC
PANIC
PANIC
PANIC
20 2
4QTY: ???
Seven wrong inventories
Six lost attachments
Five points of contact
Four emergency conference calls
Three angry emails
Two different due dates
and a product spec with no quantity!
On the ninth day of Christmas my client gave to me:
$
$
$
$
$
$
$
$
$
Ninelower bids
PANIC
PANIC
PANIC
PANIC
QTY: ???20 24
!Atta
chment “Acme Co Budget A
pproval.doc”
and 5 others no longer exist.
Would you like to remove th
em from the list?
Yes
No
Eight rejected invoices
Seven wrong inventories
Six lost attachments
Five points of contact!
Four emergency conference calls
Three threatening emails
Two different due dates
...and a product spec with no freakin’ quantity!
“If you don’t deliver by deadline, I swear..”
On the tenth day of Christmasmy client gave to me:
Ten unexpected change orders!
DETOUR --->
FINISH!
CHANGE
AHEAD
Nine lower bids
Eight rejected invoices
Seven wrong inventories
Six lost attachments
Five points of contact
Four emergency conference calls
Three bitter emails
Two different due dates
..and a product spec still without a quantity!
QTY: ???
PANIC
PANIC
PANIC
PANIC
QTY: ???20 24
!Attachment “Acme Co Budget Approval.doc”
and 5 others no longer exist.
Would you like to remove them from the list?
Yes
No
$
$$
$
$
$
$
$
$“I KNEW THIS WAS GOING TO HAPPEN.”
On the eleventh day of Christmas my client gave to me:
Eleven missing samples
EGGNOG
HAVE YOU SEEN THESEPRODUCTSAMPLES?ACME CO
EGGNOG
HAVE YOU SEEN THESEPRODUCTSAMPLES?ACME CO
EGGNOG
HAVE YOU SEEN THESEPRODUCTSAMPLES?ACME CO
EGGNOG
HAVE YOU SEEN THESEPRODUCTSAMPLES?ACME CO
QTY: ???
QTY: ???
CHANGE
AHEAD
CHANGE
AHEAD
CHANGE
AHEAD
CHANGE
AHEAD
CHANGE
AHEAD
CHANGE
AHEAD
CHANGE
AHEAD
CHANGE
AHEAD
CHANGE
AHEAD
CHANGE
AHEAD
Eleven missing samples
Seven wrong inventories
Six lost attachments
Five points of contact
Four emergency conference calls
Three angry emails
Two different due dates
and a product spec with no quantity!
PANIC
PANIC
PANIC
PANIC
QTY: ???20 24
!Attachment “Acme Co Budget Approval.doc”
and 5 others no longer exist.
Would you like to remove them from the list?
Yes
No
$
$$
$
$
$
$
$
$
Ten unexpected change orders
Nine lower bids
Eight rejected invoices
Seven wrong inventories
Six lost attachments
Five points of contact
Four emergency conference calls
Three desperate emails
Two different due dates
..and a product spec still without a quantity!
“DEAR GOD PLEASE GET THIS ORDER DONE!”
On the twel�h day of Christmas my client gave to me:
Twelve crazy deadlinesQTY: ???
EGGNOG
HAVE YOU SEEN THESEPRODUCTSAMPLES?ACME CO
CHANGE
AHEAD
CHANGE
AHEAD
CHANGE
AHEAD
CHANGE
AHEAD
CHANGE
AHEAD
CHANGE
AHEAD
CHANGE
AHEAD
CHANGE
AHEAD
CHANGE
AHEAD
CHANGE
AHEAD
PANIC
PANIC
PANIC
PANIC
QTY: ???20 24
!Attachment “Acme Co Budget Approval.doc”
and 5 others no longer exist.
Would you like to remove them from the list?
Yes
No
$
$$
$
$
$
$
$
$
Eight rejected invoices
Seven wrong inventories
Six lost attachments
Five points of contact!
Four emergency conference calls
Three threatening emails
Two different due dates
...and a product spec with no freakin’ quantity!
Eleven missing samples
Ten unexpected change orders
Nine lower bids
Eight rejected invoices
Seven wrong inventories
Six lost attachments
Five points of contact
Four emergency conference calls
Three hysterical emails
Two different due dates
..and a product spec that never had a quantity!
EGGNOG
HAVE YOU SEEN THESEPRODUCTSAMPLES?ACME CO
EGGNOG
HAVE YOU SEEN THESEPRODUCTSAMPLES?ACME CO
EGGNOG
HAVE YOU SEEN THESEPRODUCTSAMPLES?ACME CO
EGGNOG
HAVE YOU SEEN THESEPRODUCTSAMPLES?ACME CO
EGGNOG
HAVE YOU SEEN THESEPRODUCTSAMPLES?ACME CO
EGGNOG
HAVE YOU SEEN THESEPRODUCTSAMPLES?ACME CO
HELP! HELP! THIS IS AN EMERGENCY!
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